S02 RFQ Answers Amendment 2 AUG17.xlsx
XLSX spreadsheet 21 KB Posted
- Attached to
- Rural Food Lockers
- Solicitation number
- 36C10X26Q0233
About this file
This file is a Questions and Answers (Q&A) document in spreadsheet format related to Amendment 2 of the Rural Food Lockers solicitation (36C10X26Q0233), dated August 2017. The document contains contractor inquiries and government responses addressing clarifications on the smart locker food system procurement requirements for the Department of Veterans Affairs Food Security Office's NouRISH program expansion to rural and highly rural VA Community Based Outpatient Clinics (CBOCs).
The Q&A addresses technical specifications, installation requirements, software capabilities, warranty terms, and operational expectations for the food locker systems being procured. Key topics covered include locker dimensions and capacity, electrical requirements for site readiness assessments, software functionality for inventory management and veteran access tracking, maintenance and support obligations, and delivery logistics to multiple VA facilities. The responses clarify contractor responsibilities for site consultation, safety verification, and ensuring proper installation of functioning smart locker systems that integrate with VA's broader food security initiative framework. This amendment document served to resolve bidder questions and provide additional guidance for proposal preparation during the solicitation period.
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Other files
| File | Type | Posted |
|---|---|---|
| SF30 36C10X26Q0233 0002.docx | DOCX document | |
| S02 - 36C10X26Q0233 Food Lockers Combined Synopsis AMENDED.docx | DOCX document | |
| S02 RFQ Answers.xlsx | XLSX spreadsheet | |
| SF30 36C10X26Q0233 0001.docx | DOCX document | |
| S02 Attachment A - Questions and Answers.xlsx | XLSX spreadsheet | |
| S02 - 36C10X26Q0233 Food Lockers Combined Synopsis.docx | DOCX document |
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Q&A
| Addressed Via Amendment # | Question | ||||
| # | Question | Solicitation | |||
| Reference | Answer | ||||
| 1 | Is there an incumbent? | N/A | No Incumbent | ||
| 2 | Will the Government consider extending due dates? | N/A | The Government will not respond to requests to extend due dates unless there is a reasonable request that includes the circumstances surrounding the request. | ||
| 3 | When will responses to questions be posted? | N/A | The Government plans to post answers within 2 business days of the Questions Due date. | ||
| 4 | Are you differentially evaluating quotes that include the physical refrigerated lockers as well at integrated online ordering software to manage food inventory, facilitate order placement, scheduling, and communication with veterans | Quotes will be evaluated on the requirements of the Product Description and IAW Section E of the RFQ. | |||
| 5 | How will food be transported, then loaded into the lockers? | N/A - Beyond the scope of the requirement. | |||
| 6 | Will the lockers be shared among different groups? | N/A - Beyond the scope of the requirement. | |||
| 7 | Will the lockers need to be capable to receive donated food from approved organizations for redistribution? | N/A - Beyond the scope of the requirement. | |||
| 8 | How many systems might be procured after a successful pilot? | Future acquisiiton are yet to be determined and will be based on need. | |||
| 9 | Would it be desireable to have the option to connect to 120VAC (normal household voltage) for power in addition to 220VAC requested? This can open the installations to more locations and perhaps reduce or simplify them. | 120VAC is not desirable. | |||
| 10 | Is the ask for a single solution that can maintain temperature at both frozen or refrigerated temperatures depending on the setpoint? | Yes, see salient characteristics. | |||
| 11 | With security as a primary concern would alternative methods of Veteran access to food be acceptable, for example using a secure unique code that changes for each order? | Yes, this would be an acceptable option if needed. | |||
| 12 | Will all the lockers be installed on VA property? | Yes, this may also include leased space. | |||
| 13 | Will the agency be providing cellular SIM cards or the vendor? | The vendor shall provide the SIM card. | |||
| 14 | Will the agency be providing electric power ready at the installation? | The contractor shall consult with the site point of contact to assess the readiness of the proposed installation site to ensure safety and accessibility, including verification of adequate electrical outlets. Delivery and site specifications will be established at the order level. The contractor is not responsible for site prep. | |||
| 15 | Food lockers generally require site preparation, for example ensuring there is a secure surface for installation, electric power, among other items. Will the prepared site be provided to the bidder and installation team? | The Contractor is not responsible for any site prep. Per the RFQ: The contractor shall consult with the site point of contact to assess the readiness of the proposed installation site to ensure safety and accessibility, including verification of adequate electrical outlets. Delivery and site specifications will be established at the order level. | |||
| 16 | Will there be an opportunity for bidders to conduct a review of their solution? | No, IAW Section E, The Government does not anticipate requesting revisions to quotes, so Offerors should provide their best price in the initial response to this solicitation. | |||
| 17 | Is the pilot location in FL, I did not see the state listed? | N/A - Beyond the scope of the requirement. | |||
| 18 | Will the lockers be installed indoors, outdoors or both? | Both. | |||
| 19 | What software will be used to enroll Veterans in the Food Locker Program? | N/A - Beyond the scope of the requirement. | |||
| 20 | Will that software be used to capture Veteran's needs for healthy food, e.g. an order which may include the date, time and location for the Veteran to pickup their order? | N/A - Beyond the scope of the requirement. | |||
| 21 | How will that "order" for healthy food be communicated to the lockers, e.g via a data connection or manually? | N/A - Beyond the scope of the requirement. | |||
| 22 | How will the Veteran be notified their food is available to pickup? For example, email, SMS, other? | N/A - Beyond the scope of the requirement. | |||
| 23 | How many orders per locker system per week (or other period) are expected to be processed? | N/A - Beyond the scope of the requirement. | |||
| 24 | Who/what organization will provide the food going into the lockers? | N/A - Beyond the scope of the requirement. | |||
| 25 | Does each site require frozen and refrigerated capacity – meaning – we have lockers that can run all doors at frozen or all doors at refrigerated. In this case you would have one or the other, not both. An example of this would be our 9-door medium body locker. We also have lockers that can run half of the lockers at refrigerated and half at frozen providing both temp zones at the same time. An example of this would be our 12-door large body locker run in a dual temp mode. Or we could provide the 9-door medium set to frozen and a 12-door large set to refrigerated so you would have a lineup that consists of both frozen and refrigerated. Can you help define this please? | See question 10. | |||
| 26 | Under Set-Up and Maintenance, line “e.” it states that contractor must maintain the units and make repairs throughout the period of performance. The next paragraph (paragraph 3) states the period of performance is 5 years. Does this mean the contract must include the cost of all repairs and maintenance for 5 years in the pricing we are providing or does it mean we have to provide the service for repairs and maintenance for a period of 5 years and will be able to bill for those services after the warranty period. | This solicitation will establish a five‑year Blanket Purchase Agreement (BPA). Individual orders will be issued under the BPA and will have their own period of performance based on the date each order is awarded. The Offeror shall include pricing for maintenance required after the expiration of the warranty period. For example, if the warranty period covers three (3) years of repair and maintenance, the Offeror shall provide pricing for repair and maintenance services for an additional two (2) years, for a total of five (5) years. | |||
| 27 | The period of performance is identified at 5 years but under paragraph 6. Performance Requirements the warrantee is listed as 3 years. Please clarify. | The period of performance of the BPA is 5 years. Each locker must come with a 3 year warranty. | |||
| 28 | Under PR# 1. Deliverables, it states that delivery of all orders must be completed within 30 calendar days after receipt of order (ARO). Several questions on this. Do you have an anticipated number of locations (so we can anticipate volume)? Will all locations deliver during the same 30 days? Will there be a general award prior to the receipt of order – meaning we have time to produce some product prior to the 30-day timeframe. | 30 days is the desired timeframe, however, manufacturing timeframes will be considered at the time each order is issued. Offerors shall provide delivery time frame in days after reciept of order (ARO). Volume is based on need and will vary each year. Delivery will be dependent on site readiness. No general award will be issued, however, the contractor will be notifed via solicitation prior to each order. |
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