D.9 Government Response to RFQ Questions A0002.pdf

Government Response to RFQ Questions Hines Information Technology Center (HITC) Recompete

Q# Offeror Question Government Response

There are two Performance Work Statements for the BPA Basic agreement: one in the SF30 Mod 0001 and then one as a stand-alone attachment (D.2 PWS Attachment 2 – BPA Basic Agreement – Amendment 1).

a. Which one takes precedence or should be used for preparing a technical response?

For clarification, the solicitation has been updated to only reference D.2 PWS Attachment 2 - BPA Basic Agreement – Amendment 1.

Please see solicitation Section B.2 which has been updated to reference D.2 PWS Attachment 2 - BPA Basic Agreement – Amendment 1.

SF30 and Amendment 2 PWS section 9.0 Contractor Key Personnel Qualifications and Responsibilities for General Maintenance both state “In addition to Key personnel, contractor must have a maintenance mechanic as part of the 24/7/365 coverage to support data center operations.”

a. Are these maintenance mechanics different from the Facility Maintenance Mechanic mentioned in section 9.1.2.4 Facility Maintenance Mechanic (maintain 24/7 coverage)?

No, it is the same Facility Maintenance Mechanic for 24/7 coverage.

SF30 and Amendment 2 PWS section 9.11.2.1 Program Manager (PM) both state ” When the PM is not present at the HITC, the shift Facility Maintenance Mechanic must be the contact point for any issues arising at the HITC and is responsible for notifying the PM and the COR of any issues.”

a. Is this the same Facility Maintenance Mechanic listed in section 9.1.2.4?

That paragraph states

Part a response - There will be one maintenance mechanic for each shift (first shift starting at 730 to 1600) to maintain 24/7/365 coverage. Facility Maintenance Mechanic is responsible to report any issues to the Government PM and COR when the Contractor PM is not on site.

Part b response – Yes, the requirement is to have on-site 24/7/365 coverage for Facility Maintenance Mechanic. Also, each personnel that the Facility Maintenance Mechanic should be available from 730 to 1600, which are the same hours the PM should be available.

b. Is there more than one Facility Maintenance Mechanic? Are they all Key Personnel?

for Facility Maintenance Mechanic is considered a Key Personnel.

The SF30 and Amendment 2 section 10.1.1 General Maintenance and the Attachment 3 BPA Task Order PWS section 10.2.1 General Maintenance all state “The Contractor must supply a Maintenance Management software program (i.e.

Maximo)”.

a. What specific CMMS program does the VA want?

b. How many users/seats are needed for the VA?

Part a response - The PWS is requesting for the contractor to quote a software solution program that will be utilized to manage the work associated with this contract. It is incumbent on the vendor to include a software solution program that will be independent of the VA network.

Part b response – Up to 7 VA users will be sufficient.

SF30 page 67, Volume 1.C – Key Personnel Resumes states “Quoter shall submit resumes, not to exceed 2 pages each, for all key personnel. A letter of commitment shall be submitted for each proposed key personnel and shall not be included in the page count limitation. The quote shall include recruitment, certifications, retention, reach-back capabilities, as well as its understanding of the resources required during the first year of performance.”

a. For the statement “The quote shall include

Part a response – Yes, the response needs to be included in Volume 1.C.

Part b response – The 2 page limit only applies for each Key Personnels resume. No limit on supporting documents.

recruitment, certifications, retention, reach-back capabilities, as well as its understanding of the resources required during the first year of performance.” Does the VA want a written response for this within this volume?

b. If so, how many pages are required?

Attachment C – PRICE

SCHEDULE:

a. TASK ORDER Tab: The instructions state to provide a description of the ODCs and ODC price. Do we need to add rows to this section and list out each ODC and their corresponding cost? Or do we just put a general description of all ODCs and include one total price?

b. TASK ORDER Tab:

CLIN 0002, 1002, 2002,

3002, & 4002 Emergency Repairs: Is this the “Mechanic” labor category listed the HVAC Mechanic or the Facility Maintenance Mechanic or the maintenance mechanics that are part of the 24/7/365 coverage mentioned in Section 9.0?

Part a response - A general description of all the ODCs and one total price is sufficient for ODCs.

Part b response – HVAC Mechanic, Electrician, and Facility Maintenance Mechanic are separate personnel with their different functions. Facility Maintenance Mechanic is the only personnel required for the 24/7/365 on-site coverage.

Some Repairs and Emergency Repairs (RER) may require subcontractors and supplies on the Time & Materials (T&M) task orders. Those costs have to be invoiced at the costs incurred by the Contractor. Will the Contractor be able to apply a small percentage mark-up for materials handling and subcontract administration?

Yes.