36C10X21Q0057 Amendment 0002 v.1.pdf

5. PROJECT NUMBER (if applicable)

CODE 7. ADMINISTERED BY

2. AMENDMENT/MODIFICATION NUMBER

CODE

6. ISSUED BY

8. NAME AND ADDRESS OF CONTRACTOR

4. REQUISITION/PURCHASE REQ. NUMBER 3. EFFECTIVE DATE

9A. AMENDMENT OF SOLICITATION NUMBER

9B. DATED

PAGE OF PAGES

10A. MODIFICATION OF CONTRACT/ORDER NUMBER

10B. DATED

BPA NO. 1. CONTRACT ID CODE

FACILITY CODE CODE

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods:

The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers

E. IMPORTANT:

is extended,

(a) By completing Items 8 and 15, and returning __________ copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted; or (c) By separate letter or electronic communication which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY is not extended.

12. ACCOUNTING AND APPROPRIATION DATA

(REV. 11/2016)

is required to sign this document and return ___________ copies to the issuing office. is not, A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT ORDER NO. IN ITEM 10A.

15C. DATE SIGNED

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).

RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by letter or electronic communication, provided each letter or electronic communication makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER

Contractor

16C. DATE SIGNED

14. DESCRIPTION OF AMENDMENT/MODIFICATION

16B. UNITED STATES OF AMERICA

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER 16A. NAME AND TITLE OF CONTRACTING OFFICER

15B. CONTRACTOR/OFFEROR

STANDARD FORM 30 PREVIOUS EDITION NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.243

(Type or print) (Type or print)

(Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

(Number, street, county, State and ZIP Code)

(If other than Item 6)

(Specify type of modification and authority)

(such as changes in paying office, appropriation date, etc.)

(If required)

(SEE ITEM 11)

(SEE ITEM 13)

(X)

CHECK

ONE

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS,

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

(Signature of person authorized to sign) (Signature of Contracting Officer)

1 80

0002 01-19-2021

21-NT0040

36C10X

Strategic Acquisition Center - Frederick Department of Veterans Affairs

5202 Presidents Court, Suite 103 Frederick MD 21703

36C10X

Strategic Acquisition Center - Frederick Department of Veterans Affairs

5202 Presidents Court, Suite 103 Frederick MD 21703

To all Offerors/Bidders

36C10X21Q0057

X

X X

January 22, 2021 - 4:00 PM EST

See CONTINUATION Page

X 1

The purpose of this amendment is to:

1. Provide answers to solicitation questions.

Refer to Section D of attached Performance Work Statement (PWS).

2. Update the PWS for this requirement, see highlighted changes.

AMENDMENT 36C10X21Q0057 0002

Table of Contents

SECTION A

A.1 SF 30 AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

B.2 PERFORMANCE WORK STATEMENT

B.3 PRICE/COST SCHEDULE

SECTION C - CONTRACT CLAUSES

C.1 FAR 52.212-5 CONTRACT TERMS AND CONDITIONS REQUIRED TO

IMPLEMENT STATUTES OR EXECUTIVE ORDERS—COMMERCIAL ITEMS (NOV

2020)………………………………………………………………………………………. ……44

C.2 FAR 52.217-8 OPTION TO EXTEND SERVICES (NOV 1999)……………………...51

C.3 FAR 52.217-9 OPTION TO EXTEND THE TERM OF THE CONTRACT (MAR

2000)……………………………………………………………………………………………..52

C.4 FAR 52.219-14 LIMITATIONS ON SUBCONTRACTING (JAN 2017)

C.5 FAR 52.232-40 PROVIDING ACCELERATED PAYMENTS TO SMALL BUSINESS

SUBCONTRACTORS (DEC 2013)

C.6 VAAR 852.203-70 COMMERCIAL ADVERTISING (JAN 2008)

C.7 VAAR 852.203-71 DISPLAY OF DEPARTMENT OF VETERAN AFFAIRS HOTLINE

POSTER (DEC 1992)

C.8 VAAR 852.219-10 VA NOTICE OF TOTAL SERVICE-DISABLED VETERAN-

OWNED SMALL BUSINESS SET-ASIDE (JUL 2016)(DEVIATION)

C.9 VAAR 852.232-72 ELECTRONIC SUBMISSION OF PAYMENT REQUESTS (NOV

2012)

C.10 VAAR 852.237-70 CONTRACTOR RESPONSIBILITIES (APR 1984)

C.11 VAAR 852.270-1 REPRESENTATIVES OF CONTRACTING OFFICERS (JAN

2008)

C.12 VAAR 852.219-75 SUBCONTRACTING COMMITMENTS MONITORING AND

COMPLIANCE (JUL 2018)

SECTION D - CONTRACT DOCUMENTS, EXHIBITS, OR ATTACHMENTS

SECTION E - SOLICITATION PROVISIONS

E.1 INSTRUCTIONS TO OFFERORS

E.2 FAR 52.212-2 EVALUATION—COMMERCIAL ITEMS (OCT 2014)

E.3 FAR 52.212-3 OFFEROR REPRESENTATIONS AND CERTIFICATIONS -

COMMERCIAL ITEMS (NOV 2020)………………………………………………………….61

E.4 FAR 52.209-7 INFORMATION REGARDING RESPONSIBILITY MATTERS (JUL

2013)………………………………………………………………………………

E.5 FAR VAAR 852.209-70 ORGANIZATIONAL CONFLICTS OF INTEREST (JAN

2008)…………………………………………………………………………………………….79

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

1. Contract Administration: All contract administration matters will be handled by the following individuals:

a. CONTRACTOR: TBD

b. GOVERNMENT: Contracting Officer 36C10X

Strategic Acquisition Center - Frederick

Department of Veterans Affairs

5202 Presidents Court, Suite 103

Frederick MD 21703

2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:

[X] 52.232-33, Payment by Electronic Funds Transfer—System For Award Management, or

[] 52.232-36, Payment by Third Party

3. INVOICES: Invoices shall be submitted in arrears:

a. Quarterly []

b. Semi-Annually []

c. Other [X] Following inspection/acceptance of COR

4. GOVERNMENT INVOICE ADDRESS: All Invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Requests.

TUNGSTEN (fka OB10) ELECTRONIC INVOICE SUBMISSION

FSC e-INVOICE PROGRAM THRU AUSTIN PORTAL

FSC MANDATORY ELECTRONIC INVOICE SUBMISSION FOR AUSTIN PAYMENTS

Contractor POC: TBD

Contracting POC: Angela Ayers, Angela.Ayers@va.gov

Contracting Officer POC: Caitlin Savina, Caitlin.Savina@va.gov

COR (Contracting Officers Representative): Richard Watters, Richard.Watters@va.gov mailto:Angela.Ayers@va.gov mailto:Caitlin.Savina@va.gov mailto:Richard.Watters@va.gov

Purchase Order Number: TBD

Vendor Electronic Invoice Submission Methods:

Fax, email and scanned documents are not acceptable forms of submission for payment requests. Electronic form means an automated system transmitting information electronically according to the accepted data transmissions below.

• VA’s Electronic Invoice Presentment and Payment System – The Financial Services Center (FSC) in Austin, TX uses a third-party contractor, Tungsten, to transition vendors from paper to electronic invoice submission. Please go to this website: http://www.tungsten-network.com/US/en/veterans-affairs/ to begin submitting electronic invoices, free of charge.

• A system that conforms to the X12 electronic data interchange (EDI) formats established by the Accredited Standards Center (ASC) chartered by the American National Standards Institute (ANSI). The X12 EDI Web site is http://www.x12.org.

Vendor e-invoice Set-up information:

Please contact Tungsten at the phone number or email address listed below to begin submitting your electronic invoices to the VA Financial Services Center in Austin, TX for payment processing. If you have questions about the payment status of a properly submitted invoice, the e-invoicing program, or Tungsten, please contact the FSC at the phone number or email address listed below.

• Tungsten e-Invoice setup information: 1-877-489-6135

• Tungsten e-Invoice email: VA.Registration@tungsten-network.com

• VA TUNGSTEN Number: AAA544240062

• FSC e-Invoice contact information: 1-877-353-9791

• FSC e-Invoice email: vafsccshd@va.gov http://www.fsc.va.gov/einvoice.asp

ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:

AMENDMENT NO DATE

http://www.tungsten-network.com/US/en/veterans-affairs/ http://www.tungsten-network.com/US/en/veterans-affairs/ http://www.x12.org/ mailto:VA.Registration@tungsten-network.com mailto:vafsccshd@va.gov http://www.fsc.va.gov/einvoice.asp

B.2 PERFORMANCE WORK STATEMENT

1.0 DESCRIPTION OF SERVICES

The Department of Veterans Affairs (VA), Office of Information and Technology (OI&T), Enterprise Operations, Data Center Operations, requires an Uninterruptible Power Supply (UPS)maintenance contract to provide monthly equipment preventative maintenance (PM), Quarterly UPS Batteries PM’s, scheduled battery replacements and 24/7 emergency parts/repairs. The UPS system is the most critical system of several systems required to maintain electrical service for the computer room. If UPS system does not operate 100% of the time (i.e. not even a microsecond loss of electric power), the computer room “will” go down, all IT services cease, it will take several days to restore service to computer room, nine (9) million Veterans will be impacted immediately, certain IT data will be permanently lost, will take hundreds of VA staff 24/7 to restore computer room, and cost Government up to $2M “per” day while operations are being restored (e.g. 3 to 5 days).

Contract is for American Power Conversion (APC) brand named UPS Systems, Input/output electrical switchgear, valve-regulated lead-acid (VRLA) Batteries, Distribution Electrical Power Panels and Battery Management System located at the VA facility at 5101 Russell Road, Quantico, VA 22134. Quantico Information and Technology Center (QITC) has two (2) 80 kilo Volt Ampere (kVA) to be covered under this contract as follows:

Description Part No. Serial Number. Quantity

APC 80 kVA UPS (A) OG-PDRPPNX14-M1 PI0845170019 1

APC 80 kVA UPS (B) SYMBP100F QD2016140033 1

Description Part No. Quantity (Install Date)

APC 80 kVA UPS Batteries (A) SYBTU1-PLP 128total (64 installed 02/2018, 64 installed 09/2019)

APC 80 kVA UPS Batteries (B) SYBTU2-PLP 108total (Installed 12/2020)

APPLICABLE DOCUMENTS

In the performance of the tasks associated with this Performance Work Statement, the Contractor shall comply with the following:

1. 44 U.S.C. § 3541, “Federal Information Security Management Act (FISMA) of 2002”

2. Federal Information Processing Standards (FIPS) Publication 140-2, “Security

Requirements For Cryptographic Modules”

3. FIPS Pub 201-2, “Personal Identity Verification of Federal Employees and

Contractors,” August 2013

4. 10 U.S.C. § 2224, "Defense Information Assurance Program"

5. 5 U.S.C. § 552a, as amended, “The Privacy Act of 1974”

6. 42 U.S.C. § 2000d “Title VI of the Civil Rights Act of 1964”

7. VA Directive 0710, “Personnel Suitability and Security Program,” June 4, 2010, http://www1.va.gov/vapubs/

8. VA Handbook 0710, Personnel Suitability and Security Program”, May 2, 2016, http://www1.va.gov/vapubs/

9. VA Directive and Handbook 6102, “Internet/Intranet Services,” July 15, 2008

10. 36 C.F.R. Part 1194 “Electronic and Information Technology Accessibility

Standards,” July 1, 2003

11. OMB Circular A-130, “Managing Federal Information as a Strategic Resource,” July

28, 2016

12. 32 C.F.R. Part 199, “Civilian Health and Medical Program of the Uniformed Services

(CHAMPUS)”

13. An Introductory Resource Guide for Implementing the Health Insurance Portability and Accountability Act (HIPAA) Security Rule, October 2008

14. Sections 504 and 508 of the Rehabilitation Act (29 U.S.C. § 794d), as amended by the Workforce Investment Act of 1998 (P.L. 105-220), August 7, 1998

15. Homeland Security Presidential Directive (12) (HSPD-12), August 27, 2004

16. VA Directive 6500, “Managing Information Security Risk: VA Information Security

Program,” September 20, 2012

17. VA Handbook 6500, “Risk Management Framework for VA Information Systems –

Tier 3: VA Information Security Program,” March 10, 2015

18. VA Handbook 6500.1, “Electronic Media Sanitization,” November 03, 2008

19. VA Handbook 6500.2, “Management of Breaches Involving Sensitive Personal

Information (SPI)”, October 28, 2015

20. VA Handbook 6500.3, “Assessment, Authorization, And Continuous Monitoring Of

VA Information Systems,” February 3, 2014

21. VA Handbook, 6500.5, “Incorporating Security and Privacy in System Development

Lifecycle”, March 22, 2010

22. VA Handbook 6500.6, “Contract Security,” March 12, 2010

23. VA Handbook 6500.8, “Information System Contingency Planning”, April 6, 2011

24. OI&T ProPath Process Methodology (reference process maps at http://www.va.gov/PROPATH/Maps.asp and templates at http://www.va.gov/PROPATH/Templates.asp

25. One VA Technical Reference Model (TRM) (reference at http://www.va.gov/trm/TRMHomePage.asp)

26. National Institute Standards and Technology (NIST) Special Publications

27. VA Handbook 6508.1, “Procedures for Privacy Threshold Analysis and Privacy

Impact Assessment,” July 30, 2015

28. OMB Memorandum, “Transition to IPv6”, September 28, 2010

29. VA Directive 0735, Homeland Security Presidential Directive 12 (HSPD-12)

Program, October 26, 2015

30. VA Handbook 0735, Homeland Security Presidential Directive 12 (HSPD-12)

Program, March 24, 2014

31. OMB Memorandum M-06-18, Acquisition of Products and Services for

Implementation of HSPD-12, June 30, 2006

32. OMB Memorandum 05-24, Implementation of Homeland Security Presidential

Directive (HSPD) 12 – Policy for a Common Identification Standard for Federal Employees and Contractors, August 5, 2005 http://www1.va.gov/vapubs/ http://www1.va.gov/vapubs/ http://www.va.gov/PROPATH/Maps.asp http://www.va.gov/PROPATH/Templates.asp http://www.va.gov/trm/TRMHomePage.asp

33. OMB memorandum M-11-11, “Continued Implementation of Homeland Security Presidential Directive (HSPD) 12 – Policy for a Common Identification Standard for Federal Employees and Contractors, February 3, 2011

34. OMB Memorandum, Guidance for Homeland Security Presidential Directive (HSPD) 12 Implementation, May 23, 2008

35. Federal Identity, Credential, and Access Management (FICAM) Roadmap and Implementation Guidance, December 2, 2011

36. NIST SP 800-116, A Recommendation for the Use of Personal Identity Verification (PIV) Credentials in Physical Access Control Systems, November 20, 2008

37. OMB Memorandum M-07-16, Safeguarding Against and Responding to the Breach of Personally Identifiable Information, May 22, 2007

38. NIST SP 800-63-2, Electronic Authentication Guideline, August 2013

39. Draft NIST SP 800-157, Guidelines for Derived PIV Credentials, December 2014

40. NIST SP 800-164, Guidelines on Hardware-Rooted Security in Mobile Devices

(Draft), October 2012

41. Draft National Institute of Standards and Technology Interagency Report (NISTIR)

7981 Mobile, PIV, and Authentication, March 2014

42. VA Memorandum, VAIQ #7100147, Continued Implementation of Homeland

Security Presidential Directive 12 (HSPD-12), April 29, 2011 (reference https://www.voa.va.gov/documentlistpublic.aspx?NodeID=514

43. VA Memorandum, VAIQ # 7011145, VA Identity Management Policy, June 28, 2010 (reference https://www.voa.va.gov/documentlistpublic.aspx?NodeID=514)

44. IAM Identity Management Business Requirements Guidance document, May 2013, (reference https://www.voa.va.gov/documentlistpublic.aspx?NodeID=514)

45. Trusted Internet Connections (TIC) Reference Architecture Document, Version 2.0, Federal Interagency Technical Reference Architectures, Department of Homeland Security, October 1, 2013, https://www.fedramp.gov/files/2015/04/TIC_Ref_Arch_v2-0_2013.pdf

46. Executive Order 13693, “Planning for Federal Sustainability in the Next Decade”, dated March 19, 2015

47. VA Memorandum, “Implementation of Federal Personal Identity Verification (PIV) Credentials for Federal and Contractor Access to VA IT Systems”, (VAIQ# 7614373) July 9, 2015, https://www.voa.va.gov/DocumentListPublic.aspx?NodeId=28

48. VA Memorandum “Mandatory Use of PIV Multifactor Authentication to VA Information System” (VAIQ# 7613595), June 30, 2015, https://www.voa.va.gov/DocumentListPublic.aspx?NodeId=28

49. VA Memorandum “Mandatory Use of PIV Multifactor Authentication for Users with Elevated Privileges” (VAIQ# 7613597), June 30, 2015;

https://www.voa.va.gov/DocumentListPublic.aspx?NodeId=28

50. “Veteran Focused Integration Process (VIP) Guide 1.0”, December, 2015, https://www.voa.va.gov/DocumentView.aspx?DocumentID=4371

51. “VIP Release Process Guide”, Version 1.4, May 2016, https://www.voa.va.gov/DocumentView.aspx?DocumentID=4411

52. “POLARIS User Guide”, Version 1.2, February 2016, https://www.voa.va.gov/DocumentView.aspx?DocumentID=4412 https://www.voa.va.gov/documentlistpublic.aspx?NodeID=514 https://www.voa.va.gov/documentlistpublic.aspx?NodeID=514 https://www.voa.va.gov/documentlistpublic.aspx?NodeID=514 https://www.fedramp.gov/files/2015/04/TIC_Ref_Arch_v2-0_2013.pdf https://www.voa.va.gov/DocumentListPublic.aspx?NodeId=28 https://www.voa.va.gov/DocumentListPublic.aspx?NodeId=28 https://www.voa.va.gov/DocumentListPublic.aspx?NodeId=28 https://www.voa.va.gov/DocumentView.aspx?DocumentID=4371 https://www.voa.va.gov/DocumentView.aspx?DocumentID=4411 https://www.voa.va.gov/DocumentView.aspx?DocumentID=4412

2.0 PERFORMANCE DETAILS

2.1 PERFORMANCE PERIOD

The period of performance (PoP) shall be for one (1) year contract, upon award and with four

(4) option years. Any work at the Government site shall not take place on Federal holidays or weekends unless directed by the Contracting Officer (CO). Any work at the Government site shall not take place on Federal holidays or weekends unless directed by the Contracting Officer

(CO).

There are ten (10) Federal holidays set by law (USC Title 5 Section 6103) that VA follows:

Under current definitions, four are set by date:

New Year's Day January 1 Independence Day July 4 Veterans Day November 11 Christmas Day December 25

If any of the above falls on a Saturday, then Friday shall be observed as a holiday. Similarly, if one falls on a Sunday, then Monday shall be observed as a holiday.

The other six are set by a day of the week and month:

Martin Luther King's Birthday Third Monday in January Washington's Birthday Third Monday in February Memorial Day Last Monday in May Labor Day First Monday in September Columbus Day Second Monday in October Thanksgiving Fourth Thursday in November

2.2 PLACE OF PERFORMANCE

Tasks under this PWS shall be performed in VA facilities located in QITC facility at 5101 Russell Road, Quantico, VA 22134.

Tasks under this PWS, such engineering, billing shall be performed at Contractor facilities. The Contractor shall identify the Contractor’s place of performance in their Task Execution Plan submission.

3.0 SPECIFIC TASKS AND DELIVERABLES

The Contractor shall perform the following:

Maintenance contract details:

• Existing UPS systems are manufactured by APC/Schneider. Only APC/Schneider parts can be installed into the UPS cabinets to prevent voiding manufacturer warranties.

• APC/Schneider proprietary software can only operate the UPS system (i.e. third party software cannot feasibly operate the UPS system).

• Third party service provider must show proof of APC/Schneider certified training for “Symmetra model” of APC/Schneider UPS systems at QITC. Due to criticality of proper operation of UPS systems, third party service provider shall not subcontract service and repair services.

• Third party service provider must show proof from APC/Schneider manufacturer of being certified and allowed to “directly” purchase and install replacement/upgrade software for “Symmetra model” of APC/Schneider UPS systems at QITC. Due to criticality of proper operation of UPS systems, third party service provider shall not subcontract software replacement/upgrade services.

On Call Maintenance:

The contractor shall provide corrective and preventive maintenance to include parts and labor for all routine and emergency repairs. The response time shall be no more than four (4) hours from the time a call is placed to the time a Field Service Engineer arrives on-site. The contractor shall have a local on staff representative (local means within fifty miles of site) who is factory trained to work on APC in row UPS modules and factory authorized to access the proprietary APC software service tool. All maintenance shall be performed in accordance with the manufacturer’s equipment technical manual recommended service. The battery maintenance and replacement, shall be performed in accordance with all manufacture’s standards and Institute of Electrical and Electronics Engineers (IEEE) standard 450, “IEEE Recommended Practice for Maintenance, Testing, and Replacement of VRLA Storage Batteries for Generating Stations and Substations,” DataSafe HX product warranty/maintenance instructions (Section 58.06) and Near Field Communications (NFC) 111.

Monthly Performance Checks:

The contractor shall complete monthly performance checks of the UPS module and provide a detailed report to the COR to include the following information while also making specific recommendations toward future remedial action, upgrades, or sparing:

1. Environmental Parameters:

A. UPS area ambient temperature and humidity B. Operating condition of ventilating equipment and cooling equipment C. General Cleanliness of UPS Power Module D. General Cleanliness of UPS area E. Replace air filters, as needed F. Clean outside of UPS including control panel/CRT screen

2. Battery System Checks:

A. General appearance of Battery System B. General cleanliness of Battery System area C. Battery System area ambient temperature and condition of ventilating equipment D. Inspect for physical case abnormalities (external batteries)

3. Monitoring System Parameters:

A. Download, print and review of alarm history/event B. Download print and review of present front panel metering values C. System Input Voltages, Currents, and Frequency D. Rectifier Input Voltages, Currents, and Frequency E. DC Charging Voltages and Current F. Inverter Output Voltages, Currents, and Frequency G. System Output Voltages, Currents, and Frequency H. System Bypass Voltages and Currents (all phases) I. Download print and review of battery self-test data J. Download and print of unit configuration report K. Operating status or remote monitor status panels

Following the Performance Check, a written report will be provided to COR, detailing the results of the inspection, and making specific recommendations toward future remedial action, upgrades, or sparing.

Deliverables:

a) Monthly Performance Check inspection report

1.4 Electrical Power Distribution Panels, circuit breakers, and associated wiring Maintenance Checks and Repair – Twice Yearly

The contractor shall perform preventative maintenance checks semi-annually with exact dates to be approved by the COR (may possibly take place on a Sunday) to include the services below. All checks are designed to be performed during normal operation with no danger to the operating condition of the equipment or to the critical load. All checks or processes may not be applicable to all equipment models. Following the Preventative Maintenance checks, a written report will be provided detailing the results of the inspection, and making specific recommendations toward future remedial action, upgrades, or changes in spare part.

NOTE: For safety purposes Electrical Power Distribution Panels, wiring and associated circuit breakers, PM’s shall be performed by two (2) certified UPS contractor hired certified electricals with the credentials to meet described work.

1.0 Visual Inspection

1.1 Inspect all power connections for signs of overheating or discoloration

1.1.1 Using a non-contract temperature probe

1.2 Inspect and inventory all customer owned spare parts.

1.5 Inspect for and note any open engineering changes.

2.0 Operating Parameters

2.1 Systems primary input measurements (volts, amps, frequency, and power).

2.2 Systems secondary input measurements (volts, amps, frequency, and power).

2.3 System output measurements (volts, amps, frequency, and power).

2.4 Percentage of output voltage regulation as compared to target value.

2.5 Output load balance between phases.

2.6 Power Supply voltages and waveforms.

3.0 Environmental Parameters

3.1 Areas ambient temperature and percent humidity.

3.2 Operating condition of ventilating equipment and cooling equipment

3.3 General Cleanliness of equipment.

3.4 General Cleanliness of area around equipment

3.5 Clean control panel and display screen.

3.6 Replace air filters.

4.0 Monitoring System Parameters

4.1 Download, print, and review alarm \ event history queue.

4.2 Verify all monitoring functions, displayed values, and lamp tests (local and remote).

Following the Preventative Maintenance, a written report will be provided detailing the results of the inspection, and making specific recommendations toward future remedial action, upgrades, or changes in spare parts.

Deliveries:

a) Preventative maintenance inspection report

1.5 Input/output Switchgear (Automatic transfer switch) (Energized) – Twice Yearly

1. The projected months to perform these tasks are February and August (February inspection to be coordinated with annual, see below).

2. Perform maintenance on Input/output of automatic transfer switch to include the following:

a.) Open doors and inspect, the following components to detect overheating:

1.) Fronts of circuit breakers

2.) Protect and control relays (control wiring, not internals).

3.) Auxiliary devices, wiring, and terminal blocks (proper indicating lamps should light).

4.) Insulators and insulating materials

5.) Cable connections

6.) Batteries (if used)

7.) Loading (record loads)

8.) Cleanliness

9.) Dryness (evidence of condensation or water leaks)

10.) Dryness (evidence of condensation or water leaks)

11.) Overheating of parts (discoloration or oxidation indicates possible problem.

Deliveries:

b) Preventative maintenance inspection report

1.5a Distribution Panel Circuit Breakers (De-energized) – Annual (Once per Year)

1.) Inspection and maintenance (circuit breakers withdrawn from electrical panel and de-energized)

2.) This work shall be performed ONLY during a complete building electrical shut down and coordinated with the QITC Facilities staff.

3.) Perform maintenances on all electrical circuit breakers to include the following:

a.) Main contacts-Inspect for pitting, spring pressure, overheating, alignment, overtravel, or wipe and for arc erosion.

c.) Moving parts and linkage – Verify components have freedom of movement.

d.) Closing mechanism – Verify has quick and positive closing action.

e.) Tripping mechanism – Verify components have freedom of movement and reliability to open breaker contracts.

f.) Interlocks and safety devices - Functionally test to prove proper operation.

g.) Primary disconnect finger clusters – Verify proper alignment and spring pressure and ensure lubricated.

h.) Closing and trip coils – Inspect general condition and evidence of overheating.

i.) Shunt trip device – Verify has freedom of movement and functionally test.

k.) Anti-single-phase or blown fuse lockout devices (fused breaker only) – Check general condition and functionally test with proper voltage to trip and lock out breaker.

l.) Auxiliary contacts – Inspect for proper operation with closing and opening of breaker.

m.) Connection bolts – Inspection for tightness p.) Structure or frame – Inspection for proper alignment and loose or broken parts.

q.) Frame grounding device – Connect before and disconnect after primary fingers.

s.) Position Indicators – Inspect for proper operation.

t.) Auxiliary wiring – Inspect general condition and tightness of terminal screws.

u.) Insulators and insulating materials- Inspect for cracks, breaks, and overheating.

x.) Overcurrent (OC) trip devices (electromechanical, series type)- Pass specified currents from high-current test set through coils of series type OC trip devices.

Trip devices should open breaker contacts within time limits according to manufacturer’s or specifically designed time-current coordination curves. Adjust trip devices as required to accomplish desired results. Test set should be equipped with cycle counter for accuracy of short-time and instantaneous trip results. Record results.

bb.) System testing (breaker installed) Electrically operated breaker – After preceding maintenance and testing have been satisfactorily completed, install electrically operated breaker in proper switchgear cell and rack it into “Test” position. Operate closing control devices to ensure that breaker closes and latches without trip-free operations. Operate trip control devices to ensure that breaker trips open in a reliable manner. Functionally test all electrical interlock and safety devices. After satisfactorily passing all operational tests, the breaker can be racked into the “Connected” position and placed in normal service.

1.6 Battery Maintenance – Twice Yearly:

1.) The projected months to perform these tasks are February and, August, (February inspection to be coordinated with annual, see below). These dates may change and are dependent on approval by the COR and QITC Facilities Management personnel staff.

2.) Contractor to replace UPS Batteries per Battery manufacturer’s recommended replacement schedules.

3.) Perform maintenance on each battery, module, and string per manufacturer specifications including but not limited to the following:

a.) Measure and record AC ripple voltage and AC ripple current on batteries.

b.) Measure and record DC float current on batteries.

c.) Measure and record battery room ambient temperature.

d.) Check and record the integrity of the battery jars and rack for each string.

e.) Check and record the general appearance and cleanliness of each battery string.

Clean cell jars and racks as necessary in accordance with manufacturer’s recommendations (see “Battery Cleaning” section of manufacturer’s recommendations (see “Battery Cleaning” section of manufacturer’s maintenance instruction).

f.) Measure and record open cell voltage of each cell.

g.) Measure and record float voltage each string.

h.) Using a calibrated digital micro-ohmmeter, measure and record (in micro-ohms) the resistance of each cell interconnection. The contractor shall note which interconnection is a jumper cable.

i.) Compare resistance readings to original installation resistance readings. The contractor shall note which cells exceed the allowable tolerance (less than 20% higher than the original installation readings). If the resistance reading is still out-of-tolerance, clean, re-coat, reassemble and re-torque the connections until the reading is within tolerance. Replace any connections as necessary to provide a connection within tolerance.

j.) Spot-check torque on 10% of intercell connections. The contractor shall record which cells were checked. Torque to manufacture’s specifications and re-measure any found out-of-tolerance.

k.) Provide a performance check of each battery string disconnect switch.

l.) Provide reports within 15 days of the completion of this work. In addition to the reports provide a data disk of the cellcorder files.

m.) Coordinate with QITC facilities management personnel and generator contractor, using the contacts listed, and stand-by for a 4 hour full load test following completion of all items above. This will be completed in conjunction with UPS major inspections.

n.) Check Cellwatch Battery Management system and eliminate any nuisance alarms that were created during battery services.

o.) Operator training to be provided to staff when on-site.

a.) Wipe down and clean or vacuum all equipment listed in this contract.

1.7 Annual Maintenance

1. Visual Inspection

a. Inspect all printed circuit board connections for cleanliness, swab contacts if necessary.

b. Inspect all power connections for sign of overheating.

c. Inspect all subassemblies, bridges and legs for signs of component defects or stress.

d. Inspect all DC capacitors for signs of leakage.

e. Inspect all AC capacitors for signs of leakage.

f. Inspect and inventory all customer-owned spare parts.

g. Inspect for, and perform as required, any open engineering changes.

h. Inspect battery monitoring system.

2. Internal Operating Parameters

a. DC Ground Detection Offset.

b. Inverter leg current average balance.

c. Output filter current average phase balance.

d. Rectifier bridge current average leg balance.

e. AC Protection settings are checked.

f. DC Protection settings are checked.

g. Input and Output Frequency and Voltage Bandwidth settings are checked.

h. Verify DC filter capacitance.

i. Verify AC tank and trap filter capacitance.

j. Power Supply voltages and waveforms.

k. Update firmware as necessary with customer approval (parts if required are included at no charge under service agreements with full parts coverage. Evaluate Field Service Bulletins (FSBs) for potential updates (parts if required are included at no charge under service agreement with full parts coverage.

3. External Operating Parameters

a. System Input Voltages (all phases).

b. System Input Currents (all phases).

c. DC Charging Voltages (float and equalize), record settings, adjust to nominal.

d. Rectifier phase on and walk up.

e. Inverter phase on and walk up.

f. Adjust all panel meters to measured values.

g. System Bypass Voltages (all phases).

h. Manual and UV Transfer Testing, verify uninterrupted transfer waveform.

i. Outage simulation, and battery capability testing, and verify charger current limit.

j. Generator operation and interface verification.

4. Environmental Parameters

a. UPS area ambient temperature and condition of ventilating equipment.

b. General Cleanliness of UPS Power Module.

c. General Cleanliness of UPS area.

d. Replace air filters as applicable and necessary (parts if required are included at no charge under service agreements with full parts coverage.

e. Clean outside of UPS including control panel/CRT screen.

5. Battery Cabinet Checks

a. General appearance of Battery System (all types).

b. General cleanliness of Battery System area (all types).

c. Inspect cells for physical abnormalities.

d. Inspect all DC connections for abnormalities.

e. Battery System area ambient temperature and condition of ventilating equipment.

f. For internal batteries only measure and record:

i. Overall battery float voltage

ii. Charger output current and voltage

iii. Negative terminal temperature of one cell/battery cabinet shelf or rack tier

iv. Momentary load testing of cells <100watts

6. Monitoring System Parameters

a. Alarm archive review and printing

b. Alarm lamp test-local and remote.

c. Replace all open monitor bulbs.

d. Inspect battery monitoring system.

e. Review Battery Test in history.

7. Provide infrared testing services (with follow up report) on all UPS modules, UPS Batteries, Electrical Distribution Panels and all associated UPS and generator powered electrical panels.

8. General

a. Customer Consultation.

b. Verbal Recommendations.

c. General Observations.

Following the Preventive Maintenance inspection, a written report will be provided detailing the results of the inspection, and making specific recommendations toward future remedial action, upgrades, or sparing.

Deliverables:

a.) Annual Maintenance inspection report

1.8 METHOD AND DISTRIBUTION OF DELIVERABLES

The Contractor shall deliver documentation in electronic format, unless otherwise directed in Section B of the solicitation/contract. Acceptable electronic media include:

MS Word 2010, MS Excel 2010, MS PowerPoint 2010, MS Project 2010, MS Access 2010, MS Visio 2010, AutoCAD 2010/2016and Adobe Postscript Data Format (PDF).

4.0 REPORTING REQUIREMENTS

The Contractor shall provide the COR with Monthly Progress Reports in electronic form in Microsoft Word and Project formats. The report shall include detailed instructions/explanations for each required data element, to ensure that data is accurate and consistent. These reports shall reflect data as of the last day of the preceding month.

The Monthly Progress Reports shall cover all work completed during the reporting period and work planned for the subsequent reporting period. The report shall also identify any problems that arose and a description of how the problems were resolved. If problems have not been completely resolved, the Contractor shall provide an explanation including their plan and timeframe for resolving the issue. The report shall also include an itemized list of all Electronic and Information Technology (EIT) deliverables and their current Section 508 conformance status. It is expected that the Contractor will keep in communication with VA accordingly so that issues that arise are transparent to both parties to prevent escalation of outstanding issues.

Deliverable:

A. Monthly Preventative Maintenance & Quarterly Battery Preventative Maintenance Reports

4.1 ENTERPRISE AND IT FRAMEWORK

The Contractor shall support the VA enterprise management framework. In association with the framework, the Contractor shall comply with OI&T Technical Reference Model (One-VA TRM).

One-VA TRM is one component within the overall Enterprise Architecture (EA) that establishes a common vocabulary and structure for describing the information technology used to develop, operate, and maintain enterprise applications. One-VA TRM includes the Standards Profile and Product List that collectively serves as a VA technology roadmap. Architecture, Strategy, and Design (ASD) has overall responsibility for the One-VA TRM.

The Contractor shall ensure Commercial Off-The-Shelf (COTS) product(s), software configuration and customization, and/or new software are PIV-enabled by accepting HSPD-12 PIV credentials using VA Enterprise Technical Architecture (ETA), http://www.ea.oit.va.gov/VA_EA/VAEA_TechnicalArchitecture.asp, and VA Identity and Access Management (IAM) approved enterprise design and integration patterns, http://www.techstrategies.oit.va.gov/enterprise_dp.asp. The Contractor shall ensure all Contractor delivered applications and systems are compliant with VA Identity Management Policy (VAIQ# 7011145), Continued Implementation of Homeland Security Presidential Directive 12 (VAIQ#7100147), and VA IAM enterprise identity management requirements (IAM Identity Management Business Requirements Guidance document), located at https://www.voa.va.gov/documentlistpublic.aspx?NodeID=514. The Contractor shall ensure all Contractor delivered applications and systems provide user authentication services compliant with NIST Special Publication 800-63, VA Handbook 6500 Appendix F, “VA System Security Controls”, and VA IAM enterprise requirements for direct, assertion based authentication, and/or trust based authentication, as determined by the design and integration patterns. Direct authentication at a minimum must include Public Key Infrastructure (PKI) based authentication supportive of Personal Identity Verification (PIV) and/or Common Access Card (CAC), as determined by the business need. Assertion based authentication must include a SAML implementation. Additional assertion implementations, besides the required SAML assertion, may be provided as long as they are compliant with NIST 800-63 guidelines. Trust based authentication must include authentication/account binding based on trusted HTTP headers. The Contractor solution shall conform to the specific Identity and Access Management PIV requirements are set forth in OMB Memoranda M-04-04 (http://www.whitehouse.gov/sites/default/files/omb/memoranda/fy04/m04-04.pdf), M-05-24 (http://www.whitehouse.gov/sites/default/files/omb/memoranda/fy2005/m05-24.pdf), M-11-11 (http://www.whitehouse.gov/sites/default/files/omb/memoranda/2011/m11-11.pdf), National Institute of Standards and Technology (NIST) Federal Information Processing Standard (FIPS) 201-2, and supporting NIST Special Publications.

The Contractor solution shall support the latest Internet Protocol Version 6 (IPv6) based upon the directive issued by the Office of Management and Budget (OMB) on September 28, 2010 (https://cio.gov/wp-content/uploads/downloads/2012/09/Transition-to-IPv6.pdf) & (http://www.cybertelecom.org/dns/ipv6usg.htm). IPv6 technology, in accordance with the USGv6: A Technical Infrastructure for USGv6 Adoption (http://www.nist.gov/itl/antd/usgv6.cfm) and the NIST SP 800 series applicable compliance (http://csrc.nist.gov/publications/PubsSPs.html), shall be included in all IT infrastructures, application designs, application development, operational systems and sub-systems, and their integration. All public/external facing servers and services (e.g. web, email, DNS, ISP services, etc.) shall support native IPv6 users, including all internal infrastructure and applications shall communicate using native IPv6 operations. Guidance and support of improved methodologies which ensure interoperability with legacy protocol and services, in addition to OMB/VA memoranda, can be found at https://www.voa.va.gov/documentlistpublic.aspx?NodeID=282.

The Contractor solution shall meet the requirements outlined in Office of Management and Budget Memorandum M08-05 mandating Trusted Internet Connections (TIC) (http://www.whitehouse.gov/sites/default/files/omb/assets/omb/memoranda/fy2008/m08-05.pdf), M08-23 mandating Domain Name System Security (NSSEC) (http://www.whitehouse.gov/sites/default/files/omb/assets/omb/memoranda/fy2008/m08-23.pdf), http://www.ea.oit.va.gov/VA_EA/VAEA_TechnicalArchitecture.asp http://www.techstrategies.oit.va.gov/enterprise_dp.asp https://www.voa.va.gov/documentlistpublic.aspx?NodeID=514 http://www.whitehouse.gov/sites/default/files/omb/memoranda/fy04/m04-04.pdf http://www.whitehouse.gov/sites/default/files/omb/memoranda/fy2005/m05-24.pdf http://www.whitehouse.gov/sites/default/files/omb/memoranda/2011/m11-11.pdf https://cio.gov/wp-content/uploads/downloads/2012/09/Transition-to-IPv6.pdf http://www.cybertelecom.org/dns/ipv6usg.htm http://www.nist.gov/itl/antd/usgv6.cfm http://csrc.nist.gov/publications/PubsSPs.html https://www.voa.va.gov/documentlistpublic.aspx?NodeID=282 http://www.whitehouse.gov/sites/default/files/omb/assets/omb/memoranda/fy2008/m08-05.pdf http://www.whitehouse.gov/sites/default/files/omb/assets/omb/memoranda/fy2008/m08-23.pdf and shall comply with the Trusted Internet Connections (TIC) Reference Architecture Document, Version 2.0 https://www.fedramp.gov/files/2015/04/TIC_Ref_Arch_v2-0_2013.pdf.

The Contractor IT end user solution that is developed for use on standard VA computers shall be compatible with and be supported on the standard VA operating system, currently Windows 7 (64bit), Internet Explorer 11 and Microsoft Office 2010. In preparation for the future VA standard configuration update, end user solutions shall also be compatible with Office 2013 and Windows 8.1. However, Office 2013 and Windows 8.1 are not the VA standard yet and are currently not approved for use on the VA Network, but are in-process for future approval by OI&T. Upon the release approval of Office 2013 and Windows 8.1 individually as the VA standard, Office 2013 and Windows 8.1 will supersede Office 2010 and Windows 7 respectively.

Applications delivered to the VA and intended to be deployed to Windows 7 workstations shall be delivered as a signed .msi package and updates shall be delivered in signed .msp file formats for easy deployment using System Center Configuration Manager (SCCM) VA’s current desktop application deployment tool. Signing of the software code shall be through a vendor provided certificate that is trusted by the VA using a code signing authority such as Verizon/Cybertrust or Symantec/VeriSign. The Contractor shall also ensure and certify that their solution functions as expected when used from a standard VA computer, with non-admin, standard user rights that have been configured using the United States Government Configuration Baseline (USGCB) specific to the particular client operating system being used.

The Contractor shall support VA efforts IAW the Veteran Focused Integration Process (VIP).

VIP is a Lean-Agile framework that services the interest of Veterans through the efficient streamlining of activities that occur within the enterprise. The VIP Guide can be found at https://www.voa.va.gov/DocumentView.aspx?DocumentID=4371. The VIP framework creates an environment delivering more frequent releases through a deeper application of Agile practices. In parallel with a single integrated release process, VIP will increase cross-organizational and business stakeholder engagement, provide greater visibility into projects, increase Agile adoption and institute a predictive delivery cadence. VIP is now the single authoritative process that IT projects must follow to ensure development and delivery of IT products

The Contractor shall utilize ProPath, the OI&T-wide process management tool that assists in the execution of an IT project (including adherence to VIP standards). It is a one-stop shop providing critical links to the formal approved processes, artifacts, and templates to assist project teams in facilitating their VIP compliant work.

5.0 SECURITY AND PRIVACY REQUIREMENTS

N/A

5.1 CONTRACTOR PERSONNEL SECURITY REQUIREMENTS

The position sensitivity and the level of background investigation commensurate with the required level of access is:

Medium/MBI/Tier 2 https://www.fedramp.gov/files/2015/04/TIC_Ref_Arch_v2-0_2013.pdf https://www.voa.va.gov/DocumentView.aspx?DocumentID=4371

Contractor Responsibilities:

a. For a Medium/Tier 2 Risk designation, with a period of performance requirement of

180 days or less, a Special Agreement Check (SAC) is required. A completed Security and Investigations Center (SIC) Fingerprint Request Form is required for fingerprinting. This should be submitted to the CO or COR after award has been made.

b. Within 3 business days after award, the Contractor shall provide a roster of Contractor and Subcontractor employees to the COR to begin their background investigations in accordance with the ProPath template. The Contractor Staff Roster shall contain the Contractor’s Full Name, Date of Birth, Place of Birth, individual background investigation level requirement of Medium/MBI Tier 2 SAC. The Contractor shall submit full Social Security Numbers either within the Contractor Staff Roster or under separate cover to the COR. The Contractor Staff Roster shall be updated and provided to VA within 1 day of any changes in employee status, training certification completion status, Background Investigation level status, additions/removal of employees, etc. throughout the Period of Performance. The Contractor Staff Roster shall remain a historical document indicating all past information and the Contractor shall indicate in the Comment field, employees no longer supporting this contract. The preferred method to send the Contractor Staff Roster or Social Security Number is by encrypted e-mail. If unable to send encrypted e-mail, other methods which comply with FIPS 140-2 are to encrypt the file, use a secure fax, or use a traceable mail service.

The Contractor should coordinate the location of the nearest VA fingerprinting office through the COR. Only electronic fingerprints are authorized.

c. The Contractor shall be responsible for the actions of all personnel provided to work for VA under this contract. In the event that damages arise from work performed by Contractor provided personnel, under the auspices of this contract, the Contractor shall be responsible for all resources necessary to remedy the incident.

d. A Contractor may be granted unescorted access to VA facilities and/or access to VA Information Technology resources (network and/or protected data) with a favorably adjudicated Special Agreement Check (SAC), training delineated in VA Handbook

6500.6 (Appendix C, Section 9), and the signed “Contractor Rules of Behavior.” The investigative history for Contractor personnel working under this contract must be maintained in the database of the Office of Personnel Management (OPM).

e. The Contractor, when notified of an unfavorably adjudicated background investigation on a Contractor employee as determined by the Government, shall withdraw the employee from consideration in working under the contract.

Failure to comply with the Contractor personnel security investigative requirements may result in loss of physical and/or logical access to VA facilities and systems by Contractor and Subcontractor employees and/or termination of the contract for default.

Identity Credential Holders must follow all HSPD-12 policies and procedures as well as use and protect their assigned identity credentials in accordance with VA policies and procedures, displaying their badges at all times, and returning the identity credentials upon termination of their relationship with VA.

Deliverable:

A. Contractor Staff Roster

6.0 METHOD AND DISTRIBUTION OF DELIVERABLES

The Contractor shall deliver documentation in electronic format, unless otherwise directed in Section B of the solicitation/contract. Acceptable electronic media include: MS Word 2000/2003/2007/2010, MS Excel 2000/2003/2007/2010, MS PowerPoint 2000/2003/2007/2010, MS Project 2000/2003/2007/2010, MS Access 2000/2003/2007/2010, MS Visio 2000/2002/2003/2007/2010, AutoCAD 2002/2004/2007/2010, and Adobe Postscript Data Format (PDF).

7.0 PERFORMANCE METRICS

The table below defines the Performance Standards and Acceptable Performance Levels for Objectives associated with this effort.

Performance Objective

Performance Standard Acceptable Levels of Performance

A. Technical / Quality of Product or Service

1. Demonstrates understanding of requirements

2. Efficient and effective in meeting requirements

3. Meets technical needs and mission requirements

4. Provides quality services/products

Satisfactory or higher

B. Project Milestones and Schedule

1.…