36C10G22R0005 0001.docx

5. PROJECT NUMBER (if applicable)

CODE

7.

ADMINISTERED BY

2. AMENDMENT/MODIFICATION NUMBER

CODE

6. ISSUED BY

8. NAME AND ADDRESS OF CONTRACTOR

4. REQUISITION/PURCHASE REQ. NUMBER

3. EFFECTIVE DATE

9A. AMENDMENT OF SOLICITATION NUMBER

9B. DATED

PAGE OF

PAGES

10A. MODIFICATION OF CONTRACT/ORDER NUMBER

10B. DATED

BPA NO.

1. CONTRACT ID CODE

FACILITY CODE

CODE

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods:

The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers

E. IMPORTANT:

is extended,

(a) By completing Items 8 and 15, and returning __________ copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted; or (c) By separate letter or electronic communication which includes a reference to the solicitation and amendment numbers. FAILURE

OF YOUR

ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY is not extended.

12. ACCOUNTING AND APPROPRIATION DATA

(REV. 11/2016)

is required to sign this document and return ___________ copies to the issuing office.

is not, A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT ORDER NO. IN ITEM 10A.

15C. DATE SIGNED

B. THE ABOVE NUMBERE

D CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES

SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).

RESULT IN REJECTION OF YOUR

OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by letter or electronic communication, provided each letter or electronic communication makes reference to the solicitation and this amendmen t, and is received prior to the opening hour and date specified.

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER

Contractor

16C. DATE SIGNED

14. DESCRIPTION OF AMENDMENT/MODIFICATION

16B. UNITED

STATES OF AMERICA

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER

16A. NAME AND TITLE OF

CONTRACTING OFFICER

15B. CONTRACTOR/OFFEROR

STANDARD FORM 30

PREVIOUS EDITION NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.243 (Type or print) (Type or print) (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

(Number, street, county, State and ZIP Code) (If other than Item 6) (Specify type of modification and authority) (such as changes in paying office, appropriation date, etc.)

(If required)

(SEE ITEM 11)

(SEE ITEM 13)

(X)

CHECK

ONE

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS,

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF

SOLICITATIONS

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

(Signature of person authorized to sign) (Signature of Contracting Officer) None 36C10G U.S. Department of Veterans Affairs OPAL | Strategic Acquisition Center 10300 Spotsylvania Ave | STE 400 Fredericksburg VA 22408-2697 36C10G U.S. Department of Veterans Affairs OPAL | Strategic Acquisition Center 10300 Spotsylvania Ave | STE Fredericksburg VA 22408-2697 To all Offerors/Bidders

36C10G22R0005 09-30-2022

X X X

See CONTINUATION Page X

Please see continuation page.

David S. Barber Contracting Officer

VA-OPAL-SAC-2022-166958

CONTINUATION PAGE

The purpose of this amendment is to:

1. Provide Questions and Answers

2. Provide revised Attachment A – Past Performance References

3. Provide revised Attachment B – Past Performance Questionnaires (administrative updates to 1st paragraph)

4. Provide revised Attachment C – Performance Work Statement (PSI)

5. Provide revised Attachment D – B Table for Offerors (PSI)

6. Provide revised Attachment G – PSI Sample TO – HOPAT PWS

7. Provide revised E.4 Addendum to FAR 52.212-1 Instructions to Offerors – Commercial Items

8. Delete E.8 52.212-2 Evaluation – Commercial Items (Oct 2014) – erroneously added within original solicitation.

9. Provide revised E.6 FAR 52.212-2 Evaluation – Commercial Products and Commercial Services (NOV 2021)

10. Provide revised E.7 Addendum to FAR 52.212-2 Evaluation – Commercial Products and Commercial Services (OCT 2014)

11. Update Wage Determination information in revised Instructions to Offerors (52.212-1 (d.))

12. Add to A.2 Price/Cost Schedule, CLINs (0011/1008-6008) for Other Direct Cost (ODCs)

13. Update Transition (Off Ramping) CLIN from 6008 to 6009 in A.2 Price/Cost Schedule

14. Advise – due to a glitch in the system when posting the initial Solicitation, sam.gov stated proposals were due October 11, 2022. Confirm - proposals are due no later than 11:00AM EDT on Monday, October 17, 2022.

A.1 PRICE/COST SCHEDULE

ITEM INFORMATION

Other Direct Costs (ODCs) (NTE cost CLIN) Ordering Period 1 (Year 1 - Ordering Period 1 POP 05/10/2023 – 05/09/2024)

Cost for the following:

Print Materials (i.e. banners, fliers, cards, etc.)

Promotional Items (i.e. pens, folders, drawstring bags, etc.)

Media Placement (i.e. radio/tv ads, billboards, social media, etc.)

Conference Fees (i.e. contractor attendance fees, booth rentals, AV charges, etc.)

Shipping Costs (i.e. print and promotional material shipping)

PERIOD OF PERFORMANCE: To be identified in each Task Order INSPECT/ACCEPT: Destination Contract Period: Base POP Begin:

POP End:

Other Direct Costs (ODCs) (NTE cost CLIN) (Year 2 - Ordering Period 2 POP 05/10/2024 – 05/09/2025)

Cost for the following:

Print Materials (i.e. banners, fliers, cards, etc.)

Promotional Items (i.e. pens, folders, drawstring bags, etc.)

Media Placement (i.e. radio/tv ads, billboards, social media, etc.)

Conference Fees (i.e. contractor attendance fees, booth rentals, AV charges, etc.)

Shipping Costs (i.e. print and promotional material shipping)

PERIOD OF PERFORMANCE: To be identified in each Task Order INSPECT/ACCEPT: Destination Contract Period: Base

Other Direct Costs (ODCs) (NTE cost CLIN) (Year 3 - Ordering Period 3 POP 05/10/2025 – 05/09/2026)

Cost for the following:

Print Materials (i.e. banners, fliers, cards, etc.)

Promotional Items (i.e. pens, folders, drawstring bags, etc.)

Media Placement (i.e. radio/tv ads, billboards, social media, etc.)

Conference Fees (i.e. contractor attendance fees, booth rentals, AV charges, etc.)

Shipping Costs (i.e. print and promotional material shipping)

PERIOD OF PERFORMANCE: To be identified in each Task Order INSPECT/ACCEPT: Destination Contract Period: Base

Other Direct Costs (ODCs) (NTE cost CLIN) (Year 4 - Ordering Period 4 POP 05/10/2026 – 05/09/2027)

Cost for the following:

Print Materials (i.e. banners, fliers, cards, etc.)

Promotional Items (i.e. pens, folders, drawstring bags, etc.)

Media Placement (i.e. radio/tv ads, billboards, social media, etc.)

Conference Fees (i.e. contractor attendance fees, booth rentals, AV charges, etc.)

Shipping Costs (i.e. print and promotional material shipping)

PERIOD OF PERFORMANCE: To be identified in each Task Order INSPECT/ACCEPT: Destination Contract Period: Base

Other Direct Costs (ODCs) (NTE cost CLIN) (Year 5 - Ordering Period 5 POP 05/10/2027 – 05/09/2028)

Cost for the following:

Print Materials (i.e. banners, fliers, cards, etc.)

Promotional Items (i.e. pens, folders, drawstring bags, etc.)

Media Placement (i.e. radio/tv ads, billboards, social media, etc.)

Conference Fees (i.e. contractor attendance fees, booth rentals, AV charges, etc.)

Shipping Costs (i.e. print and promotional material shipping)

PERIOD OF PERFORMANCE: To be identified in each Task Order INSPECT/ACCEPT: Destination Contract Period: Base

Other Direct Costs (ODCs) (NTE cost CLIN) OPTIONAL Ordering Period 6

Cost for the following:

Print Materials (i.e. banners, fliers, cards, etc.)

Promotional Items (i.e. pens, folders, drawstring bags, etc.)

Media Placement (i.e. radio/tv ads, billboards, social media, etc.)

Conference Fees (i.e. contractor attendance fees, booth rentals, AV charges, etc.)

Shipping Costs (i.e. print and promotional material shipping)

PERIOD OF PERFORMANCE: To be identified in each Task Order INSPECT/ACCEPT: Destination Contract Period: Option 1 POP Begin: 05-10-2028 POP End: 05-09-2029

Other Direct Costs (ODCs) (NTE cost CLIN) OPTIONAL Ordering Period 7

Cost for the following:

Print Materials (i.e. banners, fliers, cards, etc.)

Promotional Items (i.e. pens, folders, drawstring bags, etc.)

Media Placement (i.e. radio/tv ads, billboards, social media, etc.)

Conference Fees (i.e. contractor attendance fees, booth rentals, AV charges, etc.)

Shipping Costs (i.e. print and promotional material shipping)

PERIOD OF PERFORMANCE: To be identified in each Task Order INSPECT/ACCEPT: Destination Contract Period: Option 2 POP Begin: 05-10-2029 POP End: 05-09-2030

Transition (Off-Ramping) OPTIONAL Ordering Period 7

Firm Fixed Price Total inclusive of:

Program Manager II ( ___ hrs ea x $___________) Program Manager I ( ___ hrs ea x $___________) Project Manager IV ( ___ hrs ea x $___________) Project Manager III ( ___ hrs ea x $___________) Project Manager II ( ___ hrs ea x $___________) Project Manager I ( ___ hrs ea x $___________) Business Analyst ( ___ hrs ea x $___________) Integrated Scheduler ( ___ hrs ea x $___________) Subject Matter Expert ( ___ hrs ea x $___________) Communications Consultant ( ___ hrs ea x $___________) Training Specialist ( ___ hrs ea x $___________)

PERIOD OF PERFORMANCE: To be identified in each Task Order INSPECT/ACCEPT: Destination Contract Period: Option 2 POP Begin: 05-10-2029 POP End: 05-09-2030

E.4 ADDENDUM TO FAR 52.212-1 INSTRUCTIONS TO OFFERORS – COMMERCIAL ITEMS

PROPOSAL DELIVERY INSTRUCTIONS:

Due Date/Time: Proposals are due no later than 11:00AM EDT on Monday, October 17, 2022.

Proposals shall be submitted electronically by the above date and time to both of the following:

When submitting the proposal please reference in the email Subject Line: “PSI Proposal Response (Company Name)”.

Proposals shall not be submitted in a .zip file but rather a zim file titled “Company ABC.zim”.

If Offeror is unable to provide in .zim file Offeror may submit volumes in separate emails. Each email submission shall specifically title the subject line as follows:

PSI Proposal – Volume I - Technical (Company Name) PSI Proposal – Volume II – Past Performance (Company Name) PSI Proposal – Volume III – Price (Company Name) PSI Proposal – Volume IV – Solicitation Offer (Company Name)

QUESTIONS AND ANSWERS:

All questions and inquiries concerning this RFP shall be submitted on Attachment E – RFP Questions no later than 11:59PM EDT on Thursday, September 22, 2022. The Government shall consolidate questions received and provide a response in a timely manner (to maximum extent practicable) to all Offerors at the same time. All questions and answers shall be published by amendments posted on sam.gov. Oral communications are not permissible. Questions and/or comments received after the specified date/time may not be addressed by the Government.

The Offeror shall submit questions to both Tawana Young, Contract Specialist at tawana.young@va.gov and David S. Barber, Contracting Officer at david.barber@va.gov. When submitting the questions please reference in the email Subject Line: “PSI RFP Questions (Company Name)”.

1. The Offeror’s proposal shall consist of four volumes:

Volume I – Technical Volume II – Past Performance Volume III – Price Volume IV – Solicitation, Offer and Award Documents.

The use of hyperlinks or embedded attachments in proposals is prohibited. WARNING: Please do not wait until the last minute to submit your proposals! Late proposals will not be accepted for evaluation. To avoid submission of late proposals, we recommend the email submission of your proposal file(s) 24 hours prior to the required proposal due date and time. Please be advised that timeliness is determined by the date and time an Offeror’s proposal is received by the Government not when an Offeror attempted transmission. Offerors are encouraged to review and ensure that sufficient bandwidth is available on their end of the transmission.

2. PROPOSAL FILES. Offeror’s responses shall be submitted in accordance with the following instructions:

a. Format. The submission shall be clearly indexed and logically assembled. Each volume shall be clearly identified and shall begin at the top of a page. All pages of each volume shall be appropriately numbered and, date and solicitation number in the header and/or footer. Proposal page limitations are applicable to this procurement. The Table below indicates the maximum page count (when applicable) for each volume of the Offeror’s proposal. All files will be submitted as either a Microsoft Excel (.XLS) file or an Acrobat (PDF) file or compatible as indicated in the table. Page size shall be no greater than 8 1/2" x 11" with printing on one side, only. The top, bottom, left and right margins shall be a minimum of one inch (1”) each. Font size shall be no smaller than 12-point. Arial or Times New Roman fonts are required. Characters shall be set at no less than normal spacing and 100% scale. Tables and illustrations may use a reduced font size not less than 8-point and may be landscape. Line spacing shall be set at no less than single space. Each paragraph shall be separated by at least one blank line (a minimum of 6-point font). Page numbers, company logos, and headers and footers may be within the page margins ONLY and are not bound by the 12-point font requirement. Footnotes to text shall not be used. All proprietary information shall be clearly and properly marked. If the Offeror submits annexes, documentation, attachments or the like, not specifically required by this solicitation, such will count against the Offeror’s page limitations unless otherwise indicated in the specific volume instructions below. Pages in violation of these instructions, either by exceeding the margin, font, printing, or spacing restrictions or by exceeding the total page limit for a particular volume, will not be evaluated. Pages not evaluated due to violation of the margin, font or spacing restrictions will not count against the page limitations. The page count will be determined by counting the pages in the order they come up in the print layout view.

b. File Packaging. All of the proposal volumes may be compressed (zipped) into one file entitled “Company ABC.zim” using WinZip version 6.2 or later version or the proposal volumes may be submitted individually.

c. Content Requirements. The Offeror shall provide ORIGINAL (non-redacted) versions of all proposal volumes. Additionally, the Offeror shall provide a REDACTED version of Volume I – Technical and Volume I, Appendix A. In the REDACTED version, Offerors shall REDACT all instances of their company name, the names of their proposed subcontractors, and any company logos. Key personnel employment history does not need to be redacted in the REDACTED version. All information shall be confined to the appropriate file. The Offeror shall confine submissions to essential matters, sufficient to define the proposal and provide an adequate basis for evaluation. Offerors are responsible for including sufficient details, in a concise manner, to permit a complete and accurate evaluation of each proposal. The titles and page limits requirements for each file are shown in the Table below.

Offeror Name_Vol I-Tech REDACTED.pdf 60*

Offeror Name_SampTOTech_Vol I-Tech App A REDACTED.pdf

Attachment B (PPQs): None, maximum of four to be submitted by references if CPARS/PPIRS not available

Offeror Name_Vol III-Price.xls None None

Volume IV

* Resumes of Key Personnel and letters of commitment do not count toward 60-page limitation. The draft CPMP, QCP and Transition-in plan all count against the 60-page limitation.

A Cover Page, Table of Contents and/or a glossary of abbreviations or acronyms will not be included in the page count of the Technical Volume. However, be advised that any and all information contained within any Table of Contents and/or glossary of abbreviations or acronyms submitted with an Offeror’s proposal will not be evaluated by the Government.

(i) VOLUME I – TECHNICAL FACTOR:

The Offeror shall propose a detailed approach that addresses the following three Technical Subfactors (Transition-in Approach; Technical Capability; Sample Task Order):

1. Transition-In Approach: The Offeror shall provide a draft Transition-In Plan that describes its approach for how the Offeror will perform a successful, low-risk transition from the incumbent in no more than 180 calendar days after issue of initial notice to proceed without adversely affecting VA’s ongoing work as described in PWS Paragraph 5.1.7.1 of the solicitation, specifically its:

· Management approach, including staffing the transition team as well as the training, communication, change management efforts to ensure seamless transition. In addressing this, the Offeror shall identify the roles and responsibilities of all stakeholders.

· Proposed steps and milestones, including an assessment of the time and the resources needed to accomplish the transition that will enable VA to manage and monitor transition-in progress. The Offeror shall identify the technical manpower, tools, and program/performance management necessary to meet the defined transition goals.

· Identification of potential impacts/barriers to the transition, including mitigation strategies required for successful and complete program initiation in each functional area.

a) Technical Capability: The Offeror shall provide a comprehensive response that details their technical capability, specifically:

1. Contract Management and Quality Control: The Offeror shall provide a draft Contractor Program Management Plan (CPMP) and a draft Quality Control Program (QCP) Plan that describe the Offeror’s approach to successfully managing the overall base IDIQ contract, performance of work under resultant TOs, and the quality of all work performed as described in PWS Paragraph 5.1 of the solicitation, specifically its:

· Organizational structure and management strategies, including tools, processes, and techniques, to implement the Offeror’s proposed management approach.

· Framework to manage performance and quality of all work to be performed under each functional area.

· Staffing and resource management approach to adequately identify, onboard, and train new resources throughout the life of the contract.

2. Program Management and Program Integration Support: The Offeror shall describe its program management and integration approach for executing the day-to-day activities associated with OCC as described in PWS Paragraph 5.2.1 of the solicitation, specifically:

· Coordinating and collaborating with internal and external stakeholders to ensure efficient and effective operations, including other Contractors working for or on behalf of OCC and/or partner organizations such as the Office of Information and Technology.

· Identifying promising innovations and conducting technical assessments in coordination with the OCC lab as well as managing cross-program dependencies across mobile medical applications, COTS software products, SaaS platforms, shared services, and architecture enhancements that are developed in parallel.

· Risk management approach for incident response and coordination.

3. Project, Release, and Implementation Management Support: The Offeror shall describe its project, release, and implementation management support approach for VA connected care technologies and associated OCC projects as described in PWS Paragraph 5.2.2 of the solicitation, specifically:

· Agile process management and coordination, including requirements elicitation and analysis.

· Implementation and deployment support, including engagement and adoption planning and tracking.

· Applying human-factors engineering and human-centered design approaches and principles to software acquisition, customization, or design and development activities.

4. Communications Support: The Offeror shall describe its approach to provide multichannel communications support to promote awareness of VA technologies as described in PWS Paragraph 5.2.3 of the solicitation, specifically:

· Outreach and communications campaign approach, including the approach to evaluating effectiveness of communications campaigns.

· Web communications and content management approach.

5. Training Development, Delivery, and Implementation: The Offeror shall describe its detailed approach to provide training development, delivery, and implementation support across connected care as described in PWS Paragraph 5.2.4 of the solicitation, specifically:

· Managing collaboration between subject matter experts, training and curriculum development resources, VA staff, and stakeholders to develop streamlined training materials.

· Development of complex technical training courses in multiple modalities, including asynchronous virtual, onsite, and self-directed learning.

· Approach for developing Continuing Education Unit compliant courses as well as the approach for supporting training Certificate and Certification programs.

6. Key Personnel: The Offeror shall submit written resumes addressing the elements described below, for all Key Personnel (positions designated in PWS Paragraph 6.3 of the solicitation, and Offeror-identified Key Personnel if applicable):

1. Name of Key Person (indicate whether employed by Prime Offeror or Subcontractor)

2. Proposed Position

3. Duties and Responsibilities in Proposed Position including elements of the PWS assigned

4. Relevant Experience

1. Name and Address of Firm(s)

a) Dates of Employment

b) Position(s) Held

c) Address the Key Person’s expertise and experience in: leading and/or managing work similar in size, scope or complexity to the PWS, for the position proposed

5. Education: List degree(s); Discipline(s); Year(s); Institution(s); and Certification(s)

6. Citizenship The Offeror shall submit a Letter of Commitment for Key Personnel Contingent Hires for proposed key personnel who are not employed by the Prime Offeror or the subcontractor at the time of proposal submission. The letter shall indicate the key personnel contingent hire’s commitment to become an employee if the contract is awarded. There is no set format or template for the Letter of Commitment; however, the letter shall be signed by the key personnel. The Government will also evaluate whether the identified Key Personnel’s letters of commitment are included with the offer affirming their availability. Offerors shall notify the Government of any Key Personnel departures following proposal submission.

Key Personnel resumes and Letters of Commitment will not count against the Technical Volume page count identified above.

7. Corporate Capability: As a means of substantiating the Offeror’s technical capability, the Offeror shall provide information to facilitate the Government’s consideration of corporate experience. The Offeror shall provide at least one, no more than two, examples of corporate experience for each of the four functional areas outlined in the PWS (PWS Paragraphs 5.2.1, 5.2.2, 5.2.3, and 5.2.4). At a minimum, at least two examples must be for the Offeror (either as a prime contractor or subcontractor). It is not required that each example encompass the entirety of the scope of each functional area, however, each example must be directly tied to the requirements detailed in the PWS. The Government is most interested in examples of real work with actual results of the prime contractor, or major subcontractor, in performing requirements similar to those of each functional area in terms of size, scope, and complexity. Please include information on the Offeror’s role (prime/sub), Total Contract Value (TCV), Offeror’s portion of the TCV, and the FTE count.

b) Sample Task Order: The Offeror shall submit a Sample Task Order as Appendix A to the Technical Factor Volume that contains a written narrative demonstrating the Offeror’s in-depth knowledge, understanding, and approach to fulfilling all requirements of the Sample Task Order PWS (HOPAT). The Offeror shall specifically address the following:

1. The Offerors approach and processes to develop communications campaign plans, communications materials, and training materials that effectively distill complex technical information into clear, effective messaging targeted to Veterans, their caregivers, health care providers, and other stakeholders (e.g. Veterans Service Organizations (VSOs) and Congress). Offerors should demonstrate their expertise in developing the communications and training products highlighted in the PWS as well as their experience in using those products to implement orchestrated communications campaign or training courses.

2. Demonstrated understanding of the scope, scale, and breadth of OCC’s mission necessary to effectively develop communications campaigns and training materials.

3. Staffing and Resource Management Plan, which includes the estimated level-of-effort and labor mix for the Offeror’s approach for all tasks to each sub-task level to include labor categories and associated hours for the prime and any proposed team member.

(ii) VOLUME II – PAST PERFORMANCE FACTOR.

The Offeror shall complete Attachment A: Past Performance References in its entirety, listing a maximum of four contracts/orders for work performed in the past three years or currently being performed which addresses all of the following functional areas: Program Management and Program Integration support, Project, Release, and Implementation Management support, Communications Support and Training Development, Delivery, and Implementation Support. The Government will make the determination of relevance (based on size, scope, and complexity of requirement).

Contracts/orders listed may include those entered into with the Federal Government, agencies of state and local governments and commercial concerns. Offerors may also submit past performance information regarding predecessor companies, key personnel who have relevant experience or subcontractors that will perform major or critical aspects of the requirement when such information is relevant to the acquisition. For the purposes of this solicitation, Offeror shall provide rationale on Attachment A – Past Performance References, as to why the referenced subcontractor is considered to be major/critical. Data concerning the prime contractor shall be provided first, followed by each proposed major subcontractor, in alphabetical order.

Offerors shall submit no more than four relevant and recent past performance references total. Offerors shall submit no more than two recent and relevant references for its proposed subcontractors (2 or more must be for the Offeror). It is not required for one reference to address all functional areas. Scope will be considered cumulatively across the past performance references.

Offerors shall indicate on Attachment A if there are Contractor Performance Assessment Reporting System (CPARS)/Past Performance Information Retrieval System (PPIRS) report(s) available for each reference. In the event an assessment was not completed in CPARS/PPIRS for the contract/order, Offerors may request the reference point of contact (POC) to complete and submit a Past Performance Questionnaire (PPQ) (See Attachment B of this solicitation).

The Offeror shall instruct the POC at the referenced entity to return a copy of the completed PPQ directly to the CO, David Barber, at [david.barber@va.gov] and the CS Tawana Young, at [tawana.young@va.gov] NO LATER THAN THE CLOSING DATE OF THE SOLICITATION (inclusive of any closing date extensions granted via amendment).

PPQs will only be evaluated for those contracts/orders that do not have a CPARS or PPIRS report available.

The Government is not required to contact references provided by the Offeror. Also, references other than those identified by the Offeror may be contacted by the Government to obtain additional information that will be used in the evaluation of the Offeror's past performance. The Government may consider past performance information obtained through other sources which is reasonably available and determined to be relevant. Past performance information obtained will be used for both the responsibility determination and best value decision.

Offerors shall indicate on Attachment A if they have no record of relevant or recent past performance.

(iii) VOLUME III – PRICE FACTOR The Offeror shall complete Attachment D – B Table for Offerors of the solicitation.

Price Rounding Issue - The Government requires Offerors to propose unit prices and total prices that are two (2) decimal places and requires the unit prices and total prices to be displayed as two (2) decimal places. Ensure that the two (2) digit unit price multiplied by the item quantity equals the two (2) digit total item price (there should be no rounding). The Offeror shall propose fully burdened rates for each labor category for each CLIN provided in the B Table for Offerors.

Offerors shall submit a narrative which certifies that the offeror will be compliant with the Wage Determination for any applicable labor categories. Offerors may also detail any discounts or other relevant pricing information.

All Offerors should propose using an estimated award date of no later than May 10, 2023.

(iv) VOLUME IV – SOLICITATION, OFFER AND AWARD DOCUMENTS AND CERTIFICATIONS/REPRESENTATIONS.

Certifications and Representations - An authorized official of the firm shall sign the SF 1449 and all certifications requiring original signature. An Acrobat PDF file shall be created to capture the signatures for submission. This Volume shall contain the following:

a. Solicitation Section A – Standard Form SF1449 and Acknowledgement of Amendments, if any.

b. Any proposed terms and conditions and/or assumptions upon which the proposal is predicated.

c. Organizational Conflict of Interest – The Offeror shall provide:

i. A statement with its offer which describes, in a concise manner, all relevant facts concerning any past, present, or currently planned interest (financial, contractual, organizational, or otherwise) or actual or potential organizational conflicts of interest relating to the services to be provided under this solicitation.

ii. Statements with its offer containing the same information for any consultants and subcontractors identified in its proposal and which will provide services under the solicitation.

iii. Relevant facts that show how its organizational and/or management system or other actions would avoid or mitigate any actual or potential organizational conflicts of interest.

d. Wage Determination(s), IAW FAR 52.222-49 – This contract is subject to the Service Contract Labor Standards (SCLS), though the exact places of performance are unknown. The contractor is responsible for ensuring that the base rates proposed for personnel subject to the SCLS meet or exceed the corresponding minimum wages established by the Department of Labor (DOL) for the corresponding region (state/county) in which the task order is performed. At the time of TO proposal request, the contractor will be responsible for identifying any personnel subject to the SCLS, and their corresponding region (state/county). The Government will incorporate wage determinations on the base contract and/or task order(s) as applicable.

The Offeror shall provide:

· Identify all known places of performance in order for wage determinations to be incorporated into any resultant contract.

· If an offeror believes any labor category is exempt from the Service Contract Labor Standards, they shall provide the rationale for exemption.

e. Representations and Certifications:

· 52.212-3 Offeror Representations and Certifications – Commercial Products and Commercial Services (May 2022) (DEVIATION)

· VAAR 852.219-77 VA Notice of Limitations on Subcontracting – Certificate of Compliance for Services and Construction (SEP 2021) (DEVIATION) A final determination of Service Contract Labor Standards applicability for each labor category will be made prior to award and any wage determinations required will be included in the resultant contract.

Offerors are hereby advised that any Offeror-imposed terms and conditions and/or assumptions which deviate from the Government’s material terms and conditions established by the Solicitation, may render the Offeror’s proposal Unacceptable, and thus ineligible for award.

(End of Addendum)

E.7 52.212-2 EVALUATION—COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (NOV 2021)

(a) The Government will award a contract resulting from this solicitation to the responsible offeror whose offer conforming to the solicitation will be most advantageous to the Government, price and other factors considered. The following factors shall be used to evaluate offers:

FACTOR 1 – Technical Capability Subfactor 1 – Transition-In Approach Subfactor 2 – Technical Capability Subfactor 3 – Sample Task Order

FACTOR 2 – Past Performance

FACTOR 3 - Price

Technical and past performance, when combined, are significantly more important than the Price Factor.

(b) Options. The Government will evaluate offers for award purposes by adding the total price for all options to the total price for the basic requirement. The Government may determine that an offer is unacceptable if the option prices are significantly unbalanced. Evaluation of options shall not obligate the Government to exercise the option(s).

(c) A written notice of award or acceptance of an offer, mailed or otherwise furnished to the successful offeror within the time for acceptance specified in the offer, shall result in a binding contract without further action by either party. Before the offer's specified expiration time, the Government may accept an offer (or part of an offer), whether or not there are negotiations after its receipt, unless a written notice of withdrawal is received before award.

(End of Provision)

E.7 ADDENDUM TO 52.212-2 EVALUATION—COMMERCIAL ITEMS (OCT 2014)

A. BASIS FOR AWARD

Best Value Tradeoff The VA intends to award one (single) Indefinite Delivery Indefinite Quantity (IDIQ), contract to an Offeror based on the proposal that is determined to be the best value to the Government. However, the Government reserves the right to make no award if considered to be in the Government’s best interest to do so. Within the best value continuum, FAR 15.101 defines best value as using any one or a combination of source selection approaches. This process permits tradeoffs, in accordance with FAR 15.101-1, among price and non-price factors and allows the Government to select other than the lowest priced proposal or other than the highest technically rated proposal. The following factors shall be used to evaluate offers: Technical, Past Performance and Price.

The Technical Factor is significantly more important than the Past Performance Factor. The Past Performance factor is significantly more important than the Price Factor. The Technical Factor shall be comprised of three subfactors: Subfactor 1-Transition-In Approach, Subfactor 2-Technical Capability, Subfactor 3-Sample Task Order Technical Capability. All technical subfactors are of equal importance.

To receive consideration for award, a rating of no less than "Acceptable" must be achieved for the Technical Factor. If a rating of less than “Acceptable” is received for the Technical Factor, no other factors will be evaluated. The non-price factors, when combined, are significantly more important than the Price Factor.

Only Offerors that provide the necessary technical detail to ensure the Government has a complete understanding of the Offeror’s capabilities will be considered for award.

B. FACTORS TO BE EVALUATED

1. TECHNICAL

Subfactor 1 - Transition-In Approach Subfactor 2 - Technical Capability Subfactor 3 - Sample Task Order

2. PAST PERFORMANCE

3. PRICE

C. EVALUATION APPROACH

All proposals shall be subject to evaluation by a team of Government personnel. The Government reserves the right to award without discussions based upon the initial evaluation of proposals. Proposals will be evaluated strictly in accordance with their written content. Proposals which merely restate the requirement or state that the requirement will be met, without providing supporting rationale, are not sufficient.

D. TECHNICAL EVALUATION APPROACH.

For the Technical Evaluation Factor, the evaluation process will consider the following:

a. Understanding of the Problem - The proposal will be evaluated to determine the extent to which it demonstrates a clear understanding of all features involved in solving the problems and meeting and/or exceeding the requirements presented in the solicitation and the extent to which uncertainties are identified and resolutions proposed.

b. Feasibility of Approach - The proposal will be evaluated to determine the extent to which the proposed approach is workable and the end results achievable. The proposal will be evaluated to determine the level of confidence provided the Government with respect to the Offeror's experience, methods and approach in successfully meeting and/or exceeding the requirements in a timely manner.

The Technical Factor rating will be expressed as an adjectival assessment of Outstanding, Good, Acceptable, Susceptible to Being Made Acceptable or Unacceptable.

a. Outstanding - A proposal that meets or exceeds all of the Government’s requirements, contains extensive detail, demonstrates a thorough understanding of the problems, and is highly feasible (low risk).

b. Good - A proposal that meets or exceeds all of the Government’s requirements, contains at least adequate detail, demonstrates at least an understanding of the problems, and is at least feasible (low to moderate risk).

c. Acceptable - A proposal that at least meets all of the Government’s requirements, contains at least minimal detail, demonstrates at least a minimal understanding of the problems, and is at least minimally feasible (moderate to high risk).

d. Susceptible to Being Made Acceptable - An approach which, as initially proposed, cannot be rated Acceptable because of minor errors, omissions or deficiencies, which are capable of being corrected without a major rewrite or revision of the proposal. For award without discussions, proposals with this rating are considered “Unacceptable”.

e. Unacceptable - A proposal that contains a major error(s), omission(s) or deficiency(ies) that indicates a lack of understanding of the problems or an approach that cannot be expected to meet requirements or involves a very high risk; and none of these conditions can be corrected without a major rewrite or revision of the proposal. A proposal that fails to meet any of the Government’s requirements after the final evaluation shall be ineligible for award regardless of whether it can be corrected without a major rewrite or revision of the proposal.

E. PAST PERFORMANCE EVALUATION APPROACH.

Any and all (Prime & Subcontractor) past performance will be evaluated to determine whether each reference is relevant (based on size, scope, and complexity as compared to this requirement), recent (within the past three years), and reflects performance which is satisfactory or better. The Offeror will be evaluated to determine the extent to which their performance demonstrates the likelihood of successful performance in providing requirements similar in size, scope, and complexity to this solicitation.

In the case of an Offeror without relevant or recent past performance, as indicated on Attachment A or based on the determination of relevance by the Government, the Offeror may not be evaluated favorably or unfavorably and will be given a neutral rating.

Past Performance Factor Rating Definitions.

a. Low Risk: Little doubt exists, based on the Offeror’s past performance record, that the contractor can successfully perform requirements similar in size, scope, and complexity to this solicitation. The past performance is relevant, recent, and the CPARS/PPIRS or PPQs reflect satisfactory or better performance.

b. Moderate Risk: Some doubt exists, based on the Offeror’s past performance record, that the contractor can successfully perform requirements similar in size, scope, and complexity to this solicitation. The past performance is relevant and recent. The CPARS/PPIRS or PPQs may reflect minimally satisfactory performance.

c. High Risk: Significant doubt exists, based on the Offeror’s past performance record, that the contractor can successfully perform requirements similar in size, scope, and complexity to this solicitation. The past performance is relevant, recent, but the CPARS/PPIRS or PPQs may not reflect satisfactory performance.

d. Neutral: The Offeror has no relevant or recent past performance.

F. PRICE EVALUATION APPROACH.

Price will be evaluated but not adjectivally rated.

The Government will conduct a price analysis to evaluate price reasonableness in accordance with FAR 15.404-1(b) based on the total proposed price for all Contract Line Item Numbers (CLINs) for the base period of performance and all option periods together. Reasonableness may be determined based on pricing information submitted with the Offeror’s proposal and by comparison of 1) competitive offers received in response to the solicitation; 2) proposed prices against the Independent Government Cost Estimate (IGCE) and 3) any other price analysis technique authorized in FAR 15.404-1(b). For a price to be reasonable, it must represent a price to the Government that a prudent person would pay in the conduct of competitive business.

Specifically, the Government will use the “Total Proposed Price” for evaluation purposes. Total Proposed Price will be calculated as follows:

1. To determine “Total CLIN Price”, first the Government will determine the “Labor Category Total Price” by CLIN. This will be calculated by multiplying the proposed fully burdened labor rates by the Government provided total hours to obtain a total price for each labor category by CLIN (Rate x Hours = “Labor Category Total Price”). Then, the Government will sum all “Labor Category Total Prices” for each CLIN to arrive at the “Total CLIN Price”.

2. To obtain the “Total Proposed Price”, the Government will first sum the “Total CLIN Price” for each CLIN, with the Government provided Travel amounts, (“All CLIN Totals”) (L18 on Attachment D, Main Pricing Sheet). Next, the Government will add the Management Reserve to “All CLIN Totals” (L19 on Attachment D, Main Pricing Sheet) and after that apply the SAC SLA Fee (3%) (L20 on Attachment D, Main Pricing Sheet).

3. The “Total Proposed Price” for evaluation purposes is represented in L21 of Attachment D, Main Pricing Sheet.

*A management reserve of 10% has been added to the total estimates in each period to account for unanticipated requirements and future unknown support required to meet emerging issues and program growth.

The Government will verify the Offeror’s calculation of the total proposed price. Further, the Government may make adjustments to the evaluated price if mathematical errors are identified. The Pricing Workbook and the price proposal narrative will facilitate the price evaluation.

The Government shall evaluate the proposed pricing only for the base IDIQ contract. Pricing for the Sample Task Order will not be evaluated for contract base award purposes.

Unbalanced Pricing - The Government will evaluate whether the Offeror has submitted unbalanced pricing. An unbalanced price is one where the price of one or more contract line items is significantly overstated or understated and which will result in the Government paying an unreasonably high price for contract performance or otherwise present an unacceptable level of risk to the Government. If the Contracting Officer determines that the risk is unacceptable, then the offer can be rejected.

(End of Clause)

See attached document: Attachment A - Past Performance References_Amendment 0001.

See attached document: Attachment B - Past Performance Questionnaire_Amendment 0001.

See attached document: Attachment C - PSI Performance Work Statement_V1_ Amendment 0001.

See attached document: Attachment D - B table for Offerors_PSI_Amendment 0001.

See attached document: Attachment E - PSI Questions n Answers_Amendment 0001.

See attached document: Attachment G - PSI Sample TO - HOPAT_PWS_V1_Amendment 0001.