Statement of Work DRAFT.pdf

Statement of Work: Preventative Maintenance for UPS System and Cooling Units, Boise, Idaho

A. GENERAL INFORMATION

A.1. Title of Project: Preventative Maintenance for UPS System and Cooling Units

A.2. Scope of Work: The contractor must be an APC-certified service provider and shall provide all resources necessary to accomplish the deliverables described in this Statement of Work (SOW), except as otherwise specified. The contractor will perform on-site repairs, semi-annual maintenance, and emergency repair services, including 24x7 emergency support, for the APC UPS and InRow cooling units at the Department of Veterans Affairs, 444 W. Fort Street, Boise, ID, 83702. Services include, but are not limited to, inspections, certifications, and repairs, per manufacturer specifications and industry standards.

A.3. Background: The contractor will deliver preventative maintenance (PM) and 24x7 emergency repair services for Government-owned APC UPS and cooling systems at the Boise Regional Office. Services encompass all parts (excluding batteries), labor, materials, and other costs required for inspections and certifications, performed per relevant standards and requirements.

A.4. Performance Period: Work must commence within 30 calendar days from the date of award, unless otherwise directed by the Contracting Officer (CO). Government site work is limited to normal business hours unless expressly directed by the CO.

A.5. Type of Contract: Firm-Fixed-Price contract.

B. CONTRACT AWARD MEETING

A kick-off meeting will be held by the CO before performing tasks specified in this SOW unless waived by the CO.

C. GENERAL REQUIREMENTS

C.1. Inspection Sheet: Contractors shall submit an inspection sheet with their bid, detailing personnel activities during certification visits. Post-award, completed sheets with improvement recommendations should be submitted to the Contracting Officer’s Representative (COR).

C.2. Scheduling: Inspection services must be scheduled with the COR during business hours: Monday through Friday, 8:00 a.m. to 4:30 p.m. Mountain Time, excluding Federal holidays.

C.3. OEM Updates: Contractors must inform and incorporate necessary OEM updates during certification visits. Optional updates must be presented to the COR for Government consideration.

C.4. Contact Information: Contractors should provide contact names and phone numbers for scheduling.

C.5. Site Check-In: Contractors must check-in with the COR at the Boise Regional Office upon arrival to obtain an authorized escort.

C.6. Scheduling Coordination: Inspection services will be scheduled by the COR conveniently for both parties. It is desirable to schedule UPS and cooling unit maintenance on the same day.

C.7. No Cancellation: Scheduled visits cannot be canceled without COR’s consent.

C.8. Service Report: Service reports are required with every inspection, containing contract and purchase order numbers, following an approved Inspection Checklist. Lack of service documentation will result in non-payment.

C.9. Operating Supplies: Contractors must provide all operation supplies, consumables, and related furnishing materials or electrical repairs external to the equipment.

C.10. Emergency Repairs: Emergency repair visits must be scheduled no later than the next business day and include all parts except batteries.

D. SPECIFIC MANDATORY TASKS AND DELIVERABLES

D.1. Semi-annual Maintenance: Visits must include a comprehensive inspection of Network AIR Precision Computer Room Air Conditioning equipment to ensure component performance. This includes replacing return air filters and humidifier cylinders.

Task One: Environmental Inspection

* Deliverable One:

* Measure and record room temperature and humidity.

* Ensure adequate cooling capacity and make necessary recommendations.

* Ensure compliance with manufacturer-specified conditions and clearances.

* Document noncompliance and recommend corrective action.

Task Two: Maintenance

* Deliverable Two:

* Verify main/control voltages.

* Check chilled water supply temperature.

* Replace drive belts.

* Inspect refrigerant levels and for leaks.

* Verify proper condensate removal.

* Replace return air filters.

* Lubricate bearings and remove dust debris.

* Review alarm history and investigate logged alarms.

* Confirm set-point adherence for temperature and humidity.

* Inspect electrical connections and component amperages.

* Clean evaporator and condenser components.

Task Three: System Condition Documentation

* Deliverable Three:

* Verify active alarms, event log, and display information. Download logs.

* Troubleshoot and repair system defects, with functional testing post-repair.

* Document defects, corrective actions, and recommendations for repairs or enhancements to the COR.

E. CHANGES TO STATEMENT OF WORK

All changes to this SOW must be authorized and approved in writing by the CO. The contractor is responsible for costs incurred by actions from unauthorized parties.