36C10D24R0009.docx
DOCX document 184 KB Posted
- Solicitation number
- 36C10D24R0009
- Issued by
-
Department of Veterans Affairs
About this file
This document is a solicitation (Solicitation Number: 36C10D24R0009) issued by the Department of Veterans Affairs for HR Staffing & Security Operations Support Services. The solicitation is for a base period of performance from 09/23/2024 to 09/22/2025 with one option year. The services required include meeting requirements, project management, staffing services, position classification services, personnel security services, strategic management, event management, HCS front office operations, research, and business management optimization.
The procurement is a Veteran-Owned Small Business (VOSB) set-aside with a NAICS code of 541612 (Human Resources Consulting Services) and has an estimated value of $29 million. Offers are due by 07/23/2024 at 3:00 pm PT. The Government will make the award on 07/03/2024. Payment terms are Net 30 days. The Performance Work Statement provides detailed requirements and deliverables for the various service areas.
View the file
Other files
| File | Type | Posted |
|---|---|---|
| 36C10D24R0009 0004.docx | DOCX document | |
| 36C10D24R0009 0003.docx | DOCX document | |
| 36C10D24R0009 0002.docx | DOCX document | |
| 36C10D24R0009 0001.docx | DOCX document | |
| Past Performance Questionnaire.docx | DOCX document | |
| P07 WD Washington DC 2015-4281 Rev 29 04-11-2024.docx | DOCX document | |
| Performance Work Statement - HR Staffing and Security Operations 6-28-2024.docx | DOCX document |
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36C10D24R0009
PAGE 1 OF
1. REQUISITION NO.
2. CONTRACT NO.
3. AWARD/EFFECTIVE DATE
4. ORDER NO.
5. SOLICITATION NUMBER
6. SOLICITATION ISSUE DATE
a. NAME
b. TELEPHONE NO. (No Collect Calls)
8. OFFER DUE DATE/LOCAL
TIME
9. ISSUED BY
CODE
10. THIS ACQUISITION IS
UNRESTRICTED OR
SET ASIDE:
% FOR:
SMALL BUSINESS
HUBZONE SMALL
BUSINESS
VETERAN-OWNED
SMALL BUSINESS
WOMEN-OWNED SMALL BUSINESS
(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED
SMALL BUSINESS PROGRAM
EDWOSB
8(A)
NAICS:
SIZE STANDARD:
11. DELIVERY FOR FOB DESTINA-
TION UNLESS BLOCK IS
MARKED
SEE SCHEDULE
12. DISCOUNT TERMS
13a. THIS CONTRACT IS A
RATED ORDER UNDER
DPAS (15 CFR 700)
13b. RATING
14. METHOD OF SOLICITATION
RFQ
IFB
RFP
15. DELIVER TO
CODE
16. ADMINISTERED BY
CODE
17a. CONTRACTOR/OFFEROR
CODE
FACILITY CODE
18a. PAYMENT WILL BE MADE BY
CODE
TELEPHONE NO.
UEI:
EFT:
PHONE:
FAX:
17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER 18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED
SEE ADDENDUM
19.
20.
21.
22.
23.
24.
ITEM NO.
SCHEDULE OF SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT
(Use Reverse and/or Attach Additional Sheets as Necessary)
25. ACCOUNTING AND APPROPRIATION DATA
26. TOTAL AWARD AMOUNT (For Govt. Use Only) 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA
ARE
ARE NOT ATTACHED.
27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA
ARE
ARE NOT ATTACHED
28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________
29. AWARD OF CONTRACT: REF. ___________________________________ OFFER
COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND
DATED ________________________________. YOUR OFFER ON SOLICITATION
DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY
(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE
ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED
SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:
30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER) 30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED
AUTHORIZED FOR LOCAL REPRODUCTION
(REV. NOV 2021)
PREVIOUS EDITION IS NOT USABLE
Prescribed by GSA - FAR (48 CFR) 53.212
7. FOR SOLICITATION
INFORMATION CALL:
STANDARD FORM 1449
SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES
OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30
VA
F365429-24-0000126 36C10D24R0009 07-0 -2024 Ross Byrne 253-888-4906 07-2 -2024 3:00 pm
PT
00101 Department of Veterans Affairs Veterans Benefits Administration Acquisition Directorate 1800 G Street NW Washington DC 20006 X X 541612 $29 Million Net 30 N/A X 00101 Department of Veterans Affairs Veterans Benefits Administration Human Capital Services 1800 G Street NW Washington DC 20006 00101 Department of Veterans Affairs Veterans Benefits Administration Acquisition Directorate 1800 G Street NW Washington DC 20006
All invoices must be e-mailed to:
Electronically to VA FSC Through Tungsten Network
See CONTINUATION Page Contractor shall provide HR Staffing & Security Operations Support Services for the Veterans Benefits Administration Office Human Capital in accordance with the Performance Work Statement.
Offerors must submit all required documents stated in Section E.
Paragraph 7 to be considered for evaluation and award.
Applicable NAICS for this procurement is 541612.
This is a VOSB set-aside procurement and will be competed in accordance with FAR 15 procedures. The S ma ll Business Admin i stration Veteran Small Business Certification (VetCert) database at https://veterans.certify.sba.gov will be used to verify VOSB status of Offerors. Uncertified VOSBs are considered deficient and will not be evaluated.
See CONTINUATION Page
VASP-2024-2028-1126MDMB-B3094000-B39040000--VBAOHCM-2515103
-VBAGENOPEX---2000060001-00-VBAGOEPACT----2024---1-1
X X X X Table of Contents
| SECTION A | 1 |
| A.1 SF 1449 SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES | 1 |
| SECTION B - CONTINUATION OF SF 1449 BLOCKS | 4 |
| B.1 CONTRACT ADMINISTRATION DATA | 4 |
| B.2 INVOICING INSTRUCTIONS: | 4 |
| B.3 PRICE/COST SCHEDULE | 6 |
| ITEM INFORMATION | 6 |
| SECTION C - CONTRACT CLAUSES | 33 |
| C.1 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998) | 33 |
| C.2 IT CONTRACT SECURITY | 33 |
| C.3 52.217-8 OPTION TO EXTEND SERVICES (NOV 1999) | 49 |
| C.4 52.217-9 OPTION TO EXTEND THE TERM OF THE CONTRACT (MAR 2000) | 49 |
| C.5 52.222-49 SERVICE CONTRACT LABOR STANDARDS—PLACE OF PERFORMANCE UNKNOWN (MAY 2014) | 49 |
| C.6 VAAR 852.201-70 CONTRACTING OFFICER'S REPRESENTATIVE (DEC 2022) | 50 |
| C.7 VAAR 852.203-70 COMMERCIAL ADVERTISING (MAY 2018) | 50 |
| C.8 VAAR 852.204-71 INFORMATION AND INFORMATION SYSTEMS SECURITY (FEB 2023) | 50 |
| C.9 VAAR 852.211-76 LIQUIDATED DAMAGES - REIMBURSEMENT FOR DATA BREACH COSTS (FEB 2023) | 59 |
| C.10 VAAR 852.219-74 VA NOTICE OF TOTAL SET-ASIDE FOR CERTIFIED VETERAN-OWNED SMALL BUSINESSES (JAN 2023) (DEVIATION) | 60 |
| C.11 VAAR 852.219-75 VA NOTICE OF LIMITATIONS ON SUBCONTRACTING—CERTIFICATE OF COMPLIANCE FOR SERVICES AND CONSTRUCTION (JAN 2023) (DEVIATION) | 63 |
| C.12 VAAR 852.232-72 ELECTRONIC SUBMISSION OF PAYMENT REQUESTS (NOV 2018) | 64 |
| C.13 VAAR 852.237-75 KEY PERSONNEL (OCT 2019) | 66 |
| C.14 VAAR 852.242-71 ADMINISTRATIVE CONTRACTING OFFICER (OCT 2020) | 66 |
| C.15 52.212-5 CONTRACT TERMS AND CONDITIONS REQUIRED TO IMPLEMENT STATUTES OR EXECUTIVE ORDERS—COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (MAY 2024) | 66 |
| C.16 MANDATORY WRITTEN DISCLOSURES | 75 |
| SECTION D - CONTRACT DOCUMENTS, EXHIBITS, OR ATTACHMENTS | 76 |
| D.1 PERFORMANCE WORK STATEMENT | 76 |
| D.2 PAST PERFORMANCE QUESTIONNAIRE | 76 |
| D.3 WAGE DETERMINATION | 76 |
| SECTION E - SOLICITATION PROVISIONS | 77 |
| E.1 52.201-1 ACQUISITION 360: VOLUNTARY SURVEY (SEP 2023) | 77 |
| E.2 52.252-1 SOLICITATION PROVISIONS INCORPORATED BY REFERENCE (FEB 1998) | 77 |
| E.3 52.204-24 REPRESENTATION REGARDING CERTAIN TELECOMMUNICATIONS AND VIDEO SURVEILLANCE SERVICES OR EQUIPMENT (NOV 2021) | 78 |
| E.4 52.204-29 FEDERAL ACQUISITION SUPPLY CHAIN SECURITY ACT ORDERS—REPRESENTATION AND DISCLOSURES (DEC 2023) | 80 |
| E.5 52.209-7 INFORMATION REGARDING RESPONSIBILITY MATTERS (OCT 2018) | 82 |
| E.6 52.216-1 TYPE OF CONTRACT (APR 1984) | 83 |
| E.7 52.233-2 SERVICE OF PROTEST (SEP 2006) | 83 |
| E.8 VAAR 852.209-70 ORGANIZATIONAL CONFLICTS OF INTEREST (OCT 2020) | 83 |
| E.9 VAAR 852.233-70 PROTEST CONTENT/ALTERNATIVE DISPUTE RESOLUTION (OCT 2018) | 84 |
| E.10 VAAR 852.233-71 ALTERNATE PROTEST PROCEDURE (OCT 2018) | 85 |
| E.11 VAAR 852.239-75 INFORMATION AND COMMUNICATION TECHNOLOGY ACCESSIBILITY NOTICE (FEB 2023) | 85 |
| E.12 ADDENDUM to FAR 52.212-1 INSTRUCTIONS TO OFFERORS—COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (NOV 2021) | 86 |
| E.13 52.212-2 EVALUATION—COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (NOV 2021) | 90 |
| E.14 ADDENDUM TO 52.212-2 EVALUATION-COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (NOV 2021) | 90 |
| E.15 52.212-3 OFFEROR REPRESENTATIONS AND CERTIFICATIONS—COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (FEB 2024) | 92 |
SECTION B - CONTINUATION OF SF 1449 BLOCKS
B.1 CONTRACT ADMINISTRATION DATA
1. Contract Administration: All contract administration matters will be handled by the following individuals:
a. CONTRACTOR: To Be Determined
b. GOVERNMENT: Contracting Officer 36C10D Department of Veterans Affairs Veterans Benefits Administration Acquisition Directorate 1800 G Street NW Washington DC 20006
2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:
| [X] |
| 52.232-33, Payment by Electronic Funds Transfer—System For Award Management, or |
| [] |
| 52.232-36, Payment by Third Party |
3. INVOICES: Invoices shall be submitted in arrears:
| a. Quarterly | [] |
| b. Semi-Annually | [] |
| c. Other | [X] Payment provided under the terms of this contract will be made after completion of task and acceptance of deliverables in arrears for all services rendered and/or deliverables submitted and approved by the VA. |
4. GOVERNMENT INVOICE ADDRESS: All Invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Requests.
Contractor shall submit invoices electronically to VA FSC Through Tungsten Network ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:
| AMENDMENT NO |
| DATE |
B.2 INVOICING INSTRUCTIONS:
General invoicing instructions are included here.
Payment provided under the terms of this contract will be made after completion of task and acceptance of deliverables in arrears for all services rendered and/or deliverables submitted and approved by the VA.
GOVERNMENT INVOICE ADDRESS:
TUNGSTEN (OB10) ELECTRONIC INVOICE SUBMISSION
FSC e-INVOICE PROGRAM THROUGH AUSTIN PORTAL
FSC MANDATORY ELECTRONIC INVOICE SUBMISSION FOR AUSTIN PAYMENTS
Please include in all invoices the Contract/Purchase Order Number, or Task/Delivery Order Number.
All invoices need to also be submitted using the same line item format in the contract or order.
Vendor Electronic Invoice Submission Methods:
Fax, email and scanned documents are not acceptable forms of submission for payment requests. Electronic form means an automated system transmitting information electronically according to the accepted data transmissions below.
1. VA’s Electronic Invoice Presentment and Payment System – The Financial Services Center (FSC) in Austin, TX uses a third-party contractor, Tungsten, to transition vendors from paper to electronic invoice submission. Please go to this website: www.tungsten-network.com/customer-campaigns/veteransaffairs to begin submitting electronic invoices, free of charge.
2. A system that conforms to the X12 electronic data interchange (EDI) formats established by the Accredited Standards Center (ASC) chartered by the American National Standards Institute (ANSI). The X12 EDI Web site is http://www.x12.org.
Vendor e-Invoice Set-up Information:
Please contact Tungsten at the phone number or email address listed below to begin submitting your electronic invoices to the VA Financial Services Center in Austin, TX for payment processing. If you have questions about the payment status of a properly submitted invoice, the e-invoicing program, or Tungsten, please contact the FSC at the phone number or email address listed below.
· Tungsten e-Invoice setup information: 1-877-489-6135
· Tungsten e-Invoice email: VA.Registration@tungsten-network.com
· VA TUNGSTEN Number: AAA544240062
· FSC e-Invoice contact information: 1-877-353-9791
· FSC e-Invoice email: vafsccshd@va.gov
· FSC Internet: http://www.fsc.va.gov/einvoice.asp
B.3 PRICE/COST SCHEDULE
ITEM INFORMATION
| ITEM NUMBER |
| DESCRIPTION OF SUPPLIES/SERVICES |
| QUANTITY |
| UNIT |
| UNIT PRICE |
| AMOUNT |
| 0.00 |
| EA |
| ______NSP_______ |
| __________________ |
6.1 Meeting Requirements
Contract Period: Base POP Begin: 09-23-2024 POP End: 09-22-2025 PRINCIPAL NAICS CODE: 541612 - Human Resources Consulting Services PRODUCT/SERVICE CODE: R431 - Support - Professional: Human Resources
0001AA
| 1.00 |
| EA |
| __________________ |
| __________________ |
Deliverable 6.1.1.A Kick-Off Meeting Agenda
POP Begin: 09-23-2024 POP End: 09-22-2025
0001AB
| 1.00 |
| EA |
| __________________ |
| __________________ |
Deliverable 6.1.1.B Kick-Off Meeting Minutes
POP Begin: 09-23-2024 POP End: 09-22-2025
0001AC
| 4.00 |
| QT |
| __________________ |
| __________________ |
Deliverable 6.1.2.A COR Quarterly Meeting Agenda
POP Begin: 09-23-2024 POP End: 09-22-2025
0001AD
| 4.00 |
| QT |
| __________________ |
| __________________ |
Deliverable 6.1.2.B COR Quarterly Meeting Minutes
POP Begin: 09-23-2024 POP End: 09-22-2025
| 0.00 |
| EA |
| ____NSP__________ |
| __________________ |
6.2 Project Management
POP Begin: 09-23-2024 POP End: 09-22-2025
0002AA
| 1.00 |
| EA |
| __________________ |
| __________________ |
Deliverable 6.2.1.A Project Management Plan (PMP)
POP Begin: 09-23-2024 POP End: 09-22-2025
0002AB
| 12.00 |
| MO |
| __________________ |
| __________________ |
Deliverable 6.2.1.B Additional Updates
POP Begin: 09-23-2024 POP End: 09-22-2025
0002AC
| 12.00 |
| MO |
| __________________ |
| __________________ |
Deliverable 6.2.2.A Staffing Plan
POP Begin: 09-23-2024 POP End: 09-22-2025
0002AD
| 12.00 |
| MO |
| __________________ |
| __________________ |
Deliverable 6.2.2.B Staffing Tracking Tool
POP Begin: 09-23-2024 POP End: 09-22-2025
0002AE
| 12.00 |
| MO |
| __________________ |
| __________________ |
Deliverable 6.2.3.A Contractor Communication Plan
POP Begin: 09-23-2024 POP End: 09-22-2025
0002AF
| 12.00 |
| MO |
| __________________ |
| __________________ |
Deliverable 6.2.4.A Risk Assessment and Mitigation Plan
POP Begin: 09-23-2024 POP End: 09-22-2025
0002AG
| 12.00 |
| MO |
| __________________ |
| __________________ |
Deliverable 6.2.5.A Monthly Progress Report
POP Begin: 09-23-2024 POP End: 09-22-2025
0002AH
| 12.00 |
| MO |
| __________________ |
| __________________ |
Deliverable 6.2.6.A Quality Control Plan (QCP)
POP Begin: 09-23-2024 POP End: 09-22-2025
| 0.00 |
| EA |
| ___NSP___________ |
| __________________ |
6.3 Staffing Services
POP Begin: 09-23-2024 POP End: 09-22-2025
0003AA
| 600.00 |
| EA |
| __________________ |
| __________________ |
Deliverable 6.3.1.A Job Opportunity Announcements. *Estimated Quantity*
POP Begin: 09-23-2024 POP End: 09-22-2025
0003AB
| 12.00 |
| MO |
| __________________ |
| __________________ |
Deliverable 6.3.2.B Hiring Events
POP Begin: 09-23-2024 POP End: 09-22-2025
0003AC
| 4,200.00 |
| EA |
| __________________ |
| __________________ |
Deliverable 6.3.3.C Administrative Support. *Estimated Quantity*
POP Begin: 09-23-2024 POP End: 09-22-2025
0003AD
| 60.00 |
| EA |
| __________________ |
| __________________ |
Deliverable 6.3.4.A Hiring Surge-related Project Management. *Estimated Quantity*
POP Begin: 09-23-2024 POP End: 09-22-2025
| 0.00 |
| EA |
| _____NSP_________ |
| __________________ |
6.4 Position Classification Services
POP Begin: 09-23-2024 POP End: 09-22-2025
0004AA
| 4,200.00 |
| EA |
| __________________ |
| __________________ |
Deliverable 6.4.1.A Position Classification and Position Management Support. *Estimated Quantity*
POP Begin: 09-23-2024 POP End: 09-22-2025
0004AB
| 3,000.00 |
| EA |
| __________________ |
| __________________ |
Deliverable 6.4.1.B Position Description Classifications. *Estimated Quantity*
POP Begin: 09-23-2024 POP End: 09-22-2025
0004AC
| 4,200.00 |
| EA |
| __________________ |
| __________________ |
Deliverable 6.4.1.C Position Classification Reviews. *Estimated Quantity*
POP Begin: 09-23-2024 POP End: 09-22-2025
0004AD
| 240.00 |
| EA |
| __________________ |
| __________________ |
Deliverable 6.4.2.A Audits (on-site or telephonic). *Estimated Quantity*
POP Begin: 09-23-2024 POP End: 09-22-2025
0004AE
| 120.00 |
| EA |
| __________________ |
| __________________ |
Deliverable 6.4.3.A HR Policies, Procedures, and Guidance Recommendations. *Estimated Quantity*
POP Begin: 09-23-2024 POP End: 09-22-2025
0004AF
| 24.00 |
| EA |
| __________________ |
| __________________ |
Deliverable 6.4.3.B Document Position Classification Experience and Trainings. *Estimated Quantity*
POP Begin: 09-23-2024 POP End: 09-22-2025
| 0.00 |
| EA |
| ____NSP__________ |
| __________________ |
6.5 Personnel Security Services
POP Begin: 09-23-2024 POP End: 09-22-2025
0005AA
| 5,400.00 |
| EA |
| __________________ |
| __________________ |
Deliverable 6.5.1.A Reports of Investigation (includes NACIs, ANACIs, LBIs, and MBCs). *Estimated Quantity*
POP Begin: 09-23-2024 POP End: 09-22-2025
0005AB
| 5,400.00 |
| EA |
| __________________ |
| __________________ |
Deliverable 6.5.1.B Review OF306 Declaration for Federal Employment. *Estimated Quantity*
POP Begin: 09-23-2024 POP End: 09-22-2025
0005AC
| 5,400.00 |
| EA |
| __________________ |
| __________________ |
Deliverable 6.5.1.C Review, process, and evaluate background investigation requests and supporting documents. *Estimated Quantity*
POP Begin: 09-23-2024 POP End: 09-22-2025
0005AD
| 12,000.00 |
| EA |
| __________________ |
| __________________ |
Deliverable 6.5.1.D Background Investigation Tracking Tool. *Estimated Quantity*
POP Begin: 09-23-2024 POP End: 09-22-2025
0005AE
| 5,400.00 |
| EA |
| __________________ |
| __________________ |
Deliverable 6.5.2.A Training and Data Entry (to build profiles in VA-CABS and e-QIP). *Estimated Quantity*
POP Begin: 09-23-2024 POP End: 09-22-2025
0005AF
| 5,400.00 |
| EA |
| __________________ |
| __________________ |
Deliverable 6.5.2.B Technical and Evaluation Duties (to determine if a tentative job offer can be rescinded for applicants). *Estimated Quantity*
POP Begin: 09-23-2024 POP End: 09-22-2025
| 0.00 |
| EA |
| _____NSP_________ |
| __________________ |
6.6 Strategic Management
POP Begin: 09-23-2024 POP End: 09-22-2025
0006AA
| 1.00 |
| EA |
| __________________ |
| __________________ |
Deliverable 6.6.1.A Strategic Plan
POP Begin: 09-23-2024 POP End: 09-22-2025
0006AB
| 4.00 |
| QT |
| __________________ |
| __________________ |
Deliverable 6.6.1.B Management Processes Review Plan
POP Begin: 09-23-2024 POP End: 09-22-2025
| 0.00 |
| EA |
| ____NSP__________ |
| __________________ |
6.7 Event Management
POP Begin: 09-23-2024 POP End: 09-22-2025
0007AA
| 12.00 |
| MO |
| __________________ |
| __________________ |
Deliverable 6.7.1.A Event Management Plan
POP Begin: 09-23-2024 POP End: 09-22-2025
0007AB
| 12.00 |
| MO |
| __________________ |
| __________________ |
Deliverable 6.7.1.B Event Management logistics and document creation
POP Begin: 09-23-2024 POP End: 09-22-2025
| 0.00 |
| EA |
| ___NSP___________ |
| __________________ |
6.8 HCS Front Office Operations
POP Begin: 09-23-2024 POP End: 09-22-2025
0008AA
| 1.00 |
| EA |
| __________________ |
| __________________ |
Deliverable 6.8.1.A HCS Operations Plan
POP Begin: 09-23-2024 POP End: 09-22-2025
| 0.00 |
| EA |
| _____NSP_________ |
| __________________ |
6.9 Research
POP Begin: 09-23-2024 POP End: 09-22-2025
0009AA
| 1,200.00 |
| EA |
| __________________ |
| __________________ |
Deliverable 6.9.1.A Data Translation and Actionable Items. *Estimated Quantity*
POP Begin: 09-23-2024 POP End: 09-22-2025
0009AB
| 1,200.00 |
| EA |
| __________________ |
| __________________ |
Deliverable 6.9.1.B Site Visits and Phone Interviews. *Estimated Quantity*
POP Begin: 09-23-2024 POP End: 09-22-2025
0009AC
| 2,400.00 |
| EA |
| __________________ |
| __________________ |
Deliverable 6.9.1.C Customer Surveys. *Estimated Quantity*
POP Begin: 09-23-2024 POP End: 09-22-2025
0009AD
| 240.00 |
| EA |
| __________________ |
| __________________ |
Deliverable 6.9.1.D Customer-focused Dashboards. *Estimated Quantity*
POP Begin: 09-23-2024 POP End: 09-22-2025
0009AE
| 2,400.00 |
| EA |
| __________________ |
| __________________ |
Deliverable 6.9.1.E Data Collection Surveys. *Estimated Quantity*
POP Begin: 09-23-2024 POP End: 09-22-2025
0009AF
| 60.00 |
| EA |
| __________________ |
| __________________ |
Deliverable 6.9.1.F Evaluation of Technologies and Cloud-Based Communication Solutions. *Estimated Quantity*
POP Begin: 09-23-2024 POP End: 09-22-2025
| 0.00 |
| EA |
| ____NSP__________ |
| __________________ |
6.10 Business Management Optimization
POP Begin: 09-23-2024 POP End: 09-22-2025
0010AA
| 12.00 |
| MO |
| __________________ |
| __________________ |
Deliverable 6.10.1.A Evidence-based Policymaking playbook (best practices and recommendations)
POP Begin: 09-23-2024 POP End: 09-22-2025
0010AB
| 12.00 |
| MO |
| __________________ |
| __________________ |
Deliverable 6.10.1.B Evidence-based Budgeting playbook (best practices and recommendations)
POP Begin: 09-23-2024 POP End: 09-22-2025
0010AC
| 12.00 |
| MO |
| __________________ |
| __________________ |
Deliverable 6.10.1.C Evidence Act Status Reports
POP Begin: 09-23-2024 POP End: 09-22-2025
0010AD
| 52.00 |
| WK |
| __________________ |
| __________________ |
Deliverable 6.10.1.D Weekly Internal Meetings and Task Tracking (Salesforce)
POP Begin: 09-23-2024 POP End: 09-22-2025
0010AE
| 12.00 |
| MO |
| __________________ |
| __________________ |
Deliverable 6.10.1.E Status Updates for OEI
POP Begin: 09-23-2024 POP End: 09-22-2025
0010AF
| 4.00 |
| QT |
| __________________ |
| __________________ |
Deliverable 6.10.1.F Status Updates for OMB
POP Begin: 09-23-2024 POP End: 09-22-2025
0010AG
| 240.00 |
| EA |
| __________________ |
| __________________ |
Deliverable 6.10.1.G Evidence Act Business Intelligence Dashboard
- Capacity Assessment Scores
- Status of Existing Studies (methods of evaluations, strategic plan integration). *Estimated Quantity* Contract Period: Base POP Begin: 09-23-2024 POP End: 09-22-2025
0010AH
| 52.00 |
| WK |
| __________________ |
| __________________ |
Deliverable 6.10.1.H VBA Learning Agenda (Initial and follow up drafts for publication, meetings, templates, prepare for publication)
POP Begin: 09-23-2024 POP End: 09-22-2025
0010AJ
| 1.00 |
| EA |
| __________________ |
| __________________ |
Deliverable 6.10.1.I VBA Annual Evaluation Plan (Drafts, meetings, templates, prepare for publication)
POP Begin: 09-23-2024 POP End: 09-22-2025
0010AK
| 4.00 |
| QT |
| __________________ |
| __________________ |
Deliverable 6.10.1.J VBA Capacity Assessment and Gap Closure Report
POP Begin: 09-23-2024 POP End: 09-22-2025
0010AL
| 12.00 |
| MO |
| __________________ |
| __________________ |
Deliverable 6.10.1.K VBA Executive Leadership Guidance Documentation and Memorandum
POP Begin: 09-23-2024 POP End: 09-22-2025
0010AM
| 520.00 |
| EA |
| __________________ |
| __________________ |
Deliverable 6.10.1.L Evidence Gathering and Evaluations (learning agenda, evaluation plan, obtain data, publication preparation). *Estimated Quantity*
POP Begin: 09-23-2024 POP End: 09-22-2025
0010AN
| 12.00 |
| MO |
| __________________ |
| __________________ |
Deliverable 6.10.1.M Evidence-based Policymaking and Budgeting Training Series
POP Begin: 09-23-2024 POP End: 09-22-2025
| 0.00 |
| EA |
| ____NSP__________ |
| __________________ |
6.11 Staffing Services
POP Begin: 09-23-2024 POP End: 09-22-2025
0011AA
| 52.00 |
| WK |
| __________________ |
| __________________ |
Deliverable 6.11.1.A Weekly Status Report
POP Begin: 09-23-2024 POP End: 09-22-2025
0011AB
| 12.00 |
| MO |
| __________________ |
| __________________ |
Deliverable 6.11.1.B Monthly Status Report
POP Begin: 09-23-2024 POP End: 09-22-2025
0011AC
| 260,000.00 |
| EA |
| __________________ |
| __________________ |
Deliverable 6.11.1.C Completed applicant certifications/referral lists based on Job Opportunity Announcements. *Estimated Quantity*
POP Begin: 09-23-2024 POP End: 09-22-2025
| 1.00 |
| LT |
| ____N/A__________ |
| ____N/A__________ |
Contractor Travel. All travel shall be preapproved by the Contracting Officer Representative and reimbursed in accordance with the Federal Acquisition Regulation 31.205-46 and in accordance with the PWS Section 5A. This is a not-to-exceed amount.
POP Begin: 09-23-2024 POP End: 09-22-2025
| 0.00 |
| EA |
| _____NSP_________ |
| __________________ |
6.1 Meeting Requirements
Contract Period: Option 1 POP Begin: 09-23-2025 POP End: 09-22-2026
1001AC
| 4.00 |
| QT |
| __________________ |
| __________________ |
Deliverable 6.1.2.A COR Quarterly Meeting Agenda
POP Begin: 09-23-2025 POP End: 09-22-2026
1001AD
| 4.00 |
| QT |
| __________________ |
| __________________ |
Deliverable 6.1.2.B COR Quarterly Meeting Minutes
POP Begin: 09-23-2025 POP End: 09-22-2026
| 0.00 |
| EA |
| ______NSP________ |
| __________________ |
6.2 Project Management
POP Begin: 09-23-2025 POP End: 09-22-2026
1002AA
| 1.00 |
| EA |
| __________________ |
| __________________ |
Deliverable 6.2.1.A Project Management Plan (PMP)
POP Begin: 09-23-2025 POP End: 09-22-2026
1002AB
| 12.00 |
| MO |
| __________________ |
| __________________ |
Deliverable 6.2.1.B Additional Updates
POP Begin: 09-23-2025 POP End: 09-22-2026
1002AC
| 12.00 |
| MO |
| __________________ |
| __________________ |
Deliverable 6.2.2.A Staffing Plan
POP Begin: 09-23-2025 POP End: 09-22-2026
1002AD
| 12.00 |
| MO |
| __________________ |
| __________________ |
Deliverable 6.2.2.B Staffing Tracking Tool
POP Begin: 09-23-2025 POP End: 09-22-2026
1002AE
| 12.00 |
| MO |
| __________________ |
| __________________ |
Deliverable 6.2.3.A Contractor Communication Plan
POP Begin: 09-23-2025 POP End: 09-22-2026
1002AF
| 12.00 |
| MO |
| __________________ |
| __________________ |
Deliverable 6.2.4.A Risk Assessment and Mitigation Plan
POP Begin: 09-23-2025 POP End: 09-22-2026
1002AG
| 12.00 |
| MO |
| __________________ |
| __________________ |
Deliverable 6.2.5.A Monthly Progress Report
POP Begin: 09-23-2025 POP End: 09-22-2026
1002AH
| 12.00 |
| EA |
| __________________ |
| __________________ |
Deliverable 6.2.6.A Quality Control Plan (QCP)
POP Begin: 09-23-2025 POP End: 09-22-2026
| 0.00 |
| EA |
| _____NSP_________ |
| __________________ |
6.3 Staffing Services
POP Begin: 09-23-2025 POP End: 09-22-2026
1003AA
| 600.00 |
| EA |
| __________________ |
| __________________ |
Deliverable 6.3.1.A Job Opportunity Announcements. *Estimated Quantity*
POP Begin: 09-23-2025 POP End: 09-22-2026
1003AB
| 12.00 |
| MO |
| __________________ |
| __________________ |
Deliverable 6.3.2.B Hiring Events
POP Begin: 09-23-2025 POP End: 09-22-2026
1003AC
| 4,200.00 |
| EA |
| __________________ |
| __________________ |
Deliverable 6.3.3.C Administrative Support. *Estimated Quantity*
POP Begin: 09-23-2025 POP End: 09-22-2026
1003AD
| 60.00 |
| EA |
| __________________ |
| __________________ |
Deliverable 6.3.4.A Hiring Surge-related Project Management. *Estimated Quantity*
POP Begin: 09-23-2025 POP End: 09-22-2026
| 0.00 |
| EA |
| ____NSP__________ |
| __________________ |
6.4 Position Classification Services
POP Begin: 09-23-2025 POP End: 09-22-2026
1004AA
| 4,200.00 |
| EA |
| __________________ |
| __________________ |
Deliverable 6.4.1.A Position Classification and Position Management Support. *Estimated Quantity*
POP Begin: 09-23-2025 POP End: 09-22-2026
1004AB
| 3,000.00 |
| EA |
| __________________ |
| __________________ |
Deliverable 6.4.1.B Position Description Classifications. *Estimated Quantity*
POP Begin: 09-23-2025 POP End: 09-22-2026
1004AC
| 4,200.00 |
| EA |
| __________________ |
| __________________ |
Deliverable 6.4.1.C Position Classification Reviews. *Estimated Quantity*
POP Begin: 09-23-2025 POP End: 09-22-2026
1004AD
| 240.00 |
| EA |
| __________________ |
| __________________ |
Deliverable 6.4.2.A Audits (on-site or telephonic). *Estimated Quantity*
POP Begin: 09-23-2025 POP End: 09-22-2026
1004AE
| 120.00 |
| EA |
| __________________ |
| __________________ |
Deliverable 6.4.3.A HR Policies, Procedures, and Guidance Recommendations. *Estimated Quantity*
POP Begin: 09-23-2025 POP End: 09-22-2026
1004AF
| 24.00 |
| EA |
| __________________ |
| __________________ |
Deliverable 6.4.3.B Document Position Classification Experience and Trainings. *Estimated Quantity*
POP Begin: 09-23-2025 POP End: 09-22-2026
| 0.00 |
| EA |
| _____NSP_________ |
| __________________ |
6.5 Personnel Security Services
POP Begin: 09-23-2025 POP End: 09-22-2026
1005AA
| 5,400.00 |
| EA |
| __________________ |
| __________________ |
Deliverable 6.5.1.A Reports of Investigation (includes NACIs, ANACIs, LBIs, and MBCs). *Estimated Quantity*
POP Begin: 09-23-2025 POP End: 09-22-2026
1005AB
| 5,400.00 |
| EA |
| __________________ |
| __________________ |
Deliverable 6.5.1.B Review OF306 Declaration for Federal Employment. *Estimated Quantity*
POP Begin: 09-23-2025 POP End: 09-22-2026
1005AC
| 5,400.00 |
| EA |
| __________________ |
| __________________ |
Deliverable 6.5.1.C Review, process, and evaluate background investigation requests and supporting documents. *Estimated Quantity*
POP Begin: 09-23-2025 POP End: 09-22-2026
1005AD
| 12,000.00 |
| EA |
| __________________ |
| __________________ |
Deliverable 6.5.1.D Background Investigation Tracking Tool. *Estimated Quantity*
POP Begin: 09-23-2025 POP End: 09-22-2026
1005AE
| 5,400.00 |
| EA |
| __________________ |
| __________________ |
Deliverable 6.5.2.A Training and Data Entry (to build profiles in VA-CABS and e-QIP). *Estimated Quantity*
POP Begin: 09-23-2025 POP End: 09-22-2026
1005AF
| 5,400.00 |
| EA |
| __________________ |
| __________________ |
Deliverable 6.5.2.B Technical and Evaluation Duties (to determine if a tentative job offer can be rescinded for applicants). *Estimated Quantity*
POP Begin: 09-23-2025 POP End: 09-22-2026
| 0.00 |
| EA |
| ____NSP__________ |
| __________________ |
6.6 Strategic Management
POP Begin: 09-23-2025 POP End: 09-22-2026
1006AA
| 1.00 |
| EA |
| __________________ |
| __________________ |
Deliverable 6.6.1.A Strategic Plan
POP Begin: 09-23-2025 POP End: 09-22-2026
1006AB
| 4.00 |
| QT |
| __________________ |
| __________________ |
Deliverable 6.6.1.B Management Processes Review Plan
POP Begin: 09-23-2025 POP End: 09-22-2026
| 0.00 |
| EA |
| ____NSP__________ |
| __________________ |
6.7 Event Management
POP Begin: 09-23-2025 POP End: 09-22-2026
1007AA
| 12.00 |
| MO |
| __________________ |
| __________________ |
Deliverable 6.7.1.A Event Management Plan
POP Begin: 09-23-2025 POP End: 09-22-2026
1007AB
| 12.00 |
| MO |
| __________________ |
| __________________ |
Deliverable 6.7.1.B Event Management logistics and document creation
POP Begin: 09-23-2025 POP End: 09-22-2026
| 0.00 |
| EA |
| ____NSP__________ |
| __________________ |
6.8 HCS Front Office Operations
POP Begin: 09-23-2025 POP End: 09-22-2026
1008AA
| 1.00 |
| EA |
| __________________ |
| __________________ |
Deliverable 6.8.1.A HCS Operations Plan
POP Begin: 09-23-2025 POP End: 09-22-2026
| 0.00 |
| EA |
| _____NSP________ |
| __________________ |
6.9 Research
POP Begin: 09-23-2025 POP End: 09-22-2026
1009AA
| 1,200.00 |
| EA |
| __________________ |
| __________________ |
Deliverable 6.9.1.A Data Translation and Actionable Items. *Estimated Quantity*
POP Begin: 09-23-2025 POP End: 09-22-2026
1009AB
| 1,200.00 |
| EA |
| __________________ |
| __________________ |
Deliverable 6.9.1.B Site Visits and Phone Interviews. *Estimated Quantity*
POP Begin: 09-23-2025 POP End: 09-22-2026
1009AC
| 2,400.00 |
| EA |
| __________________ |
| __________________ |
Deliverable 6.9.1.C Customer Surveys. *Estimated Quantity*
POP Begin: 09-23-2025 POP End: 09-22-2026
1009AD
| 240.00 |
| EA |
| __________________ |
| __________________ |
Deliverable 6.9.1.D Customer-focused Dashboards. *Estimated Quantity*
POP Begin: 09-23-2025 POP End: 09-22-2026
1009AE
| 2,400.00 |
| EA |
| __________________ |
| __________________ |
Deliverable 6.9.1.E Data Collection Surveys. *Estimated Quantity*
POP Begin: 09-23-2025 POP End: 09-22-2026
1009AF
| 60.00 |
| EA |
| __________________ |
| __________________ |
Deliverable 6.9.1.F Evaluation of Technologies and Cloud-Based Communication Solutions. *Estimated Quantity*
POP Begin: 09-23-2025 POP End: 09-22-2026
| 0.00 |
| EA |
| _____NSP________ |
| __________________ |
6.10 Business Management Optimization
POP Begin: 09-23-2025 POP End: 09-22-2026
1010AA
| 12.00 |
| MO |
| __________________ |
| __________________ |
Deliverable 6.10.1.A Evidence-based Policymaking playbook (best practices and recommendations)
POP Begin: 09-23-2025 POP End: 09-22-2026
1010AB
| 12.00 |
| MO |
| __________________ |
| __________________ |
Deliverable 6.10.1.B Evidence-based Budgeting playbook (best practices and recommendations)
POP Begin: 09-23-2025 POP End: 09-22-2026
1010AC
| 12.00 |
| MO |
| __________________ |
| __________________ |
Deliverable 6.10.1.C Evidence Act Status Reports
POP Begin: 09-23-2025 POP End: 09-22-2026
1010AD
| 52.00 |
| WK |
| __________________ |
| __________________ |
Deliverable 6.10.1.D Weekly Internal Meetings and Task Tracking (Salesforce)
POP Begin: 09-23-2025 POP End: 09-22-2026
1010AE
| 12.00 |
| MO |
| __________________ |
| __________________ |
Deliverable 6.10.1.E Status Updates for OEI
POP Begin: 09-23-2025 POP End: 09-22-2026
1010AF
| 4.00 |
| QT |
| __________________ |
| __________________ |
Deliverable 6.10.1.F Status Updates for OMB
POP Begin: 09-23-2025 POP End: 09-22-2026
1010AG
| 240.00 |
| EA |
| __________________ |
| __________________ |
Deliverable 6.10.1.G Evidence Act Business Intelligence Dashboard
- Capacity Assessment Scores
- Status of Existing Studies (methods of evaluations, strategic plan integration). *Estimated Quantity* Contract Period: Option 1 POP Begin: 09-23-2025 POP End: 09-22-2026
1010AH
| 52.00 |
| WK |
| __________________ |
| __________________ |
Deliverable 6.10.1.H VBA Learning Agenda (Initial and follow up drafts for publication, meetings, templates, prepare for publication)
POP Begin: 09-23-2025 POP End: 09-22-2026
1010AJ
| 1.00 |
| EA |
| __________________ |
| __________________ |
Deliverable 6.10.1.I VBA Annual Evaluation Plan (Drafts, meetings, templates, prepare for publication)
POP Begin: 09-23-2025 POP End: 09-22-2026
1010AK
| 4.00 |
| QT |
| __________________ |
| __________________ |
Deliverable 6.10.1.J VBA Capacity Assessment and Gap Closure Report
POP Begin: 09-23-2025 POP End: 09-22-2026
1010AL
| 12.00 |
| MO |
| __________________ |
| __________________ |
Deliverable 6.10.1.K VBA Executive Leadership Guidance Documentation and Memorandum
POP Begin: 09-23-2025 POP End: 09-22-2026
1010AM
| 520.00 |
| EA |
| __________________ |
| __________________ |
Deliverable 6.10.1.L Evidence Gathering and Evaluations (learning agenda, evaluation plan, obtain data, publication preparation). *Estimated Quantity*
POP Begin: 09-23-2025 POP End: 09-22-2026
1010AN
| 12.00 |
| MO |
| __________________ |
| __________________ |
Deliverable 6.10.1.M Evidence-based Policymaking and Budgeting Training Series
POP Begin: 09-23-2025 POP End: 09-22-2026
| 0.00 |
| EA |
| ___NSP___________ |
| __________________ |
6.11 Staffing Services
POP Begin: 09-23-2025 POP End: 09-22-2026
1011AA
| 52.00 |
| WK |
| __________________ |
| __________________ |
Deliverable 6.11.1.A Weekly Status Report
POP Begin: 09-23-2025 POP End: 09-22-2026
1011AB
| 12.00 |
| MO |
| __________________ |
| __________________ |
Deliverable 6.11.1.B Monthly Status Report
POP Begin: 09-23-2025 POP End: 09-22-2026
1011AC
| 260,000.00 |
| EA |
| __________________ |
| __________________ |
Deliverable 6.11.1.C Completed applicant certifications/referral lists based on Job Opportunity Announcements. *Estimated Quantity*
POP Begin: 09-23-2025 POP End: 09-22-2026
| 1.00 |
| LT |
| ___N/A___________ |
| ____N/A__________ |
Contractor Travel. All travel shall be preapproved by the Contracting Officer Representative and reimbursed in accordance with the Federal Acquisition Regulation 31.205-46 and in accordance with the PWS Section 5A. This is a not-to-exceed amount.
POP Begin: 09-23-2025 POP End: 09-22-2026
| GRAND TOTAL |
| __________________ |
NOTE: Any quantities that are stated as estimated quantities are not-to-exceed line items. The contractor shall only be paid for actual quantities/services rendered. No adjustment to quantities, estimated or otherwise, shall be made without an official contract modification. The schedule represents the quantities estimated to be ordered over the delivery period.
At the end of the period of performance (e.g., Base Period, Option Year 1, etc.)
and after the contractor submits the final invoice for that period, the CO will issue a unilateral modification that specifies actual quantities and deobligates any excess funding.
36C10D24R0009
Page 1 of Page 1 of
SECTION C - CONTRACT CLAUSES
ADDENDUM to FAR 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES Clauses that are incorporated by reference (by Citation Number, Title, and Date), have the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available.
The following clauses are incorporated into 52.212-4 as an addendum to this contract:
C.1 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)
This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. Also, the full text of a clause may be accessed electronically at this/these address(es):
https://www.acquisition.gov/browse/index/far https://www.va.gov/oal/library/vaar/
(End of Clause)
| FAR Number |
| Title |
| Date |
| 52.203-16 |
| PREVENTING PERSONAL CONFLICTS OF INTEREST |
| JUN 2020 |
| 52.204-9 |
| PERSONAL IDENTITY VERIFICATION OF CONTRACTOR PERSONNEL |
| JAN 2011 |
| 52.204-13 |
| SYSTEM FOR AWARD MANAGEMENT MAINTENANCE |
| OCT 2018 |
| 52.204-18 |
| COMMERCIAL AND GOVERNMENT ENTITY CODE MAINTENANCE |
| AUG 2020 |
| 52.224-1 |
| PRIVACY ACT NOTIFICATION |
| APR 1984 |
| 52.224-2 |
| PRIVACY ACT |
| APR 1984 |
| 52.227-14 |
| RIGHTS IN DATA—GENERAL |
| MAY 2014 |
| 52.237-3 |
| CONTINUITY OF SERVICES |
| JAN 1991 |
| 852.204-70 |
| PERSONAL IDENTITY VERIFICATION OF CONTRACTOR PERSONNEL |
| MAY 2020 |
C.2 IT CONTRACT SECURITY
1. GENERAL. This entire section applies to all acquisitions requiring any Information Security and Privacy language. Contractors, contractor personnel, subcontractors and subcontractor personnel will be subject to the same federal laws, regulations, standards, VA directives and handbooks, as VA personnel regarding information and information system security and privacy.
2. VA INFORMATION CUSTODIAL LANGUAGE. This entire section applies to all acquisitions requiring any Information Security and Privacy language.
a. The Government shall receive unlimited rights to data/intellectual property first produced and delivered in the performance of this contract or order (hereinafter “contract”) unless expressly stated otherwise in this contract. This includes all rights to source code and all documentation created in support thereof. The primary clause used to define Government and Contractor data rights is FAR 52.227-14 Rights in Data – General. The primary clause used to define computer software license (not data/intellectual property first produced under this contractor or order) is FAR 52.227-19, Commercial Computer Software License.
b. Information made available to the contractor by VA for the performance or administration of this contract will be used only for the purposes specified in the service agreement, SOW, PWS, PD, and/or contract. The contractor shall not use VA information in any other manner without prior written approval from a VA Contracting Officer (CO). The primary clause used to define Government and Contractor data rights is FAR 52.227-14 Rights in Data – General.
c. VA information will not be co-mingled with any other data on the contractor’s information systems or media storage systems. The contractor shall ensure compliance with Federal and VA requirements related to data protection, data encryption, physical data segregation, logical data segregation, classification requirements and media sanitization.
d. VA reserves the right to conduct scheduled or unscheduled audits, assessments, or investigations of contractor Information Technology (IT) resources to ensure information security is compliant with Federal and VA requirements. The contractor shall provide all necessary access to records (including electronic and documentary materials related to the contracts and subcontracts) and support (including access to contractor and subcontractor staff associated with the contract) to VA, VA's Office Inspector General (OIG), and/or Government Accountability Office (GAO) staff during periodic control assessments, audits, or investigations.
e. The contractor may only use VA information within the terms of the contract and applicable Federal law, regulations, and VA policies. If new Federal information security laws, regulations or VA policies become applicable after execution of the contract, the parties agree to negotiate contract modification and adjustment necessary to implement the new laws, regulations, and/or policies.
f. The contractor shall not make copies of VA information except as specifically authorized and necessary to perform the terms of the contract. If copies are made for restoration purposes, after the restoration is complete, the copies shall be destroyed in accordance with VA Directive 6500, VA Cybersecurity Program and VA Information Security Knowledge Service.
g. If a Veterans Health Administration (VHA) contract is terminated for default or cause with a business associate, the related local Business Associate Agreement (BAA) shall also be terminated and actions taken in accordance with VHA Directive 1605.05, Business Associate Agreements. If there is an executed national BAA associated with the contract, VA will determine what actions are appropriate and notify the contactor.
h. The contractor shall store and transmit VA sensitive information in an encrypted form, using VA-approved encryption tools which are, at a minimum, Federal Information Processing Standards (FIPS) 140-2, Security Requirements for Cryptographic Modules (or its successor) validated and in conformance with VA Information Security Knowledge Service requirements. The contractor shall transmit VA sensitive information using VA approved Transport Layer Security (TLS) configured with FIPS based cipher suites in conformance with National Institute of Standards and Technology (NIST) 800-52, Guidelines for the Selection, Configuration and Use of Transport Layer Security (TLS) Implementations.
i. The contractor’s firewall and web services security controls, as applicable, shall meet or exceed VA’s minimum requirements.
j. Except for uses and disclosures of VA information authorized by this contract for performance of the contract, the contractor may use and disclose VA information only in two situations: (i) in response to a qualifying order of a court of competent jurisdiction after notification to VA CO (ii) with written approval from the VA CO. The contractor shall refer all requests for, demands for production of or inquiries about, VA information and information systems to the VA CO for response.
k. Notwithstanding the provision above, the contractor shall not release VA records protected by Title 38 U.S.C. § 5705, Confidentiality of medical quality- assurance records and/or Title 38 U.S.C. § 7332, Confidentiality of certain medical records pertaining to drug addiction, sickle cell anemia, alcoholism or alcohol abuse or infection with Human Immunodeficiency Virus (HIV). If the contractor is in receipt of a court order or other requests for the above- mentioned information, the contractor shall immediately refer such court order or other requests to the VA CO for response.
l. Information made available to the contractor by VA for the performance or administration of this contract or information developed by the contractor in performance or administration of the contract will be protected and secured in accordance with VA Directive 6500 and Identity and Access Management (IAM) Security processes specified in the VA Information Security Knowledge Service.
m. Any data destruction done on behalf of VA by a contractor shall be done in accordance with National Archives and Records Administration (NARA) requirements as outlined in VA Directive 6300, Records and Information Management, VA Handbook 6300.1, Records Management Procedures, and applicable VA Records Control Schedules.
n. The contractor shall provide its plan for destruction of all VA data in its possession according to VA Directive 6500 and NIST 800-88, Guidelines for Media Sanitization prior to termination or completion of this contract. If directed by the COR/CO, the contractor shall return all Federal Records to VA for disposition.
o. Any media, such as paper, magnetic tape, magnetic disks, solid state devices or optical discs that is used to store, process, or access VA information that cannot be destroyed shall be returned to VA. The contractor shall hold the appropriate material until otherwise directed by the Contracting Officer’s Representative (COR) or CO. Items shall be returned securely via VA-approved methods. VA sensitive information must be transmitted utilizing VA-approved encryption tools which are validated under FIPS 140-2 (or its successor) and NIST 800-52. If mailed, the contractor shall send via a trackable method (USPS, UPS, FedEx, etc.) and immediately provide the COR/CO with the tracking information. Self-certification by the contractor that the data destruction requirements above have been met shall be sent to the COR/CO within 30 business days of termination of the contract.
p. All electronic storage media (hard drives, optical disks, CDs, back-up tapes, etc.) used to store, process or access VA information will not be returned to the contractor at the end of lease, loan, or trade-in. Exceptions to this paragraph will only be granted with the written approval of the VA CO.
3. ACCESS TO VA INFORMATION AND VA INFORMATION SYSTEMS. This section applies when any person requires access to information made available to the contractor by VA for the performance or administration of this contract or information developed by the contractor in performance or administration of the contract.
a. A contractor/subcontractor shall request logical (technical) or physical access to VA information and VA information systems for their employees and subcontractors only to the extent necessary to perform the services specified in the solicitation or contract. This includes indirect entities, both affiliate of contractor/subcontractor and agent of contractor/subcontractor.
b. Contractors and subcontractors shall sign the VA Information Security Rule of Behavior (ROB) before access is provided to VA information and information systems (see Section 4, Training, below). The ROB contains the minimum user compliance requirements and does not supersede any policies of VA facilities or other agency components which provide higher levels of protection to VA’s information or information systems. Users who require privileged access shall complete the VA elevated privilege access request processes before privileged access is granted.
c. All contractors and subcontractors working with VA information are subject to the same security investigative and clearance requirements as those of VA appointees or employees who have access to the same types of information. The level and process of background security investigations for contractors shall be in accordance with VA Directive and Handbook 0710, Personnel Suitability and Security Program. The Office of Human Resources and Administration/Operations, Security and Preparedness (HRA/OSP) is responsible for these policies and procedures. Contract personnel who require access to classified information or information systems shall have an appropriate security clearance. Verification of a Security Clearance shall be processed through the Special Security Officer located in HRA/OSP. Contractors shall conform to all requirements stated in the National Industrial Security Program Operating Manual (NISPOM).
d. All contractors and subcontractors shall comply with conditions specified in VAAR 852.204-71(d); Contractor operations required to be in United States. All contractors and subcontractors working with VA information must be permanently located within a jurisdiction subject to the law of the United States or its Territories to the maximum extent feasible. If services are proposed to be performed abroad the contractor must state where all non-U.S. services are provided. The contractor shall deliver to VA a detailed plan specifically addressing communications, personnel control, data protection and potential legal issues. The plan shall be approved by the COR/CO in writing prior to access being granted.
e. The contractor shall notify the COR/CO in writing immediately (no later than 24 hours) after personnel separation or occurrence of other causes. Causes may include the following:
(1) Contractor/subcontractor personnel no longer has a need for access to VA information or VA information systems.
(2) Contractor/subcontractor personnel are terminated, suspended, or otherwise has their work on a VA project discontinued for any reason.
(3) Contractor believes their own personnel or subcontractor personnel may pose a threat to their company’s working environment or to any company- owned property. This includes contractor-owned assets, buildings, confidential data, customers, employees, networks, systems, trade secrets and/or VA data.
(4) Any previously undisclosed changes to contractor/subcontractor background history are brought to light, including but not limited to changes to background investigation or employee record.
(5) Contractor/subcontractor personnel have their authorization to work in the United States revoked.
(6) Agreement by which contractor provides products and services to VA has either been fulfilled or terminated, such that VA can cut off electronic and/or physical access for contractor personnel.
f. In such cases of contract fulfillment, termination, or other causes; the contractor shall take the necessary measures to immediately revoke access to VA network, property, information, and information systems (logical and physical) by contractor/subcontractor personnel. These measures include (but are not limited to): removing and then securing Personal Identity Verification (PIV) badges and PIV – Interoperable (PIV-I) access badges, VA-issued photo badges, credentials for VA facilities and devices, VA-issued laptops, and authentication tokens. Contractors shall notify the appropriate VA COR/CO immediately to initiate access removal.
g. Contractors/subcontractors who no longer require VA accesses will return VA- issued property to VA. This property includes (but is not limited to): documents, electronic equipment, keys, and parking passes. PIV and PIV-I access badges shall be returned to the nearest VA PIV Badge Issuance Office. Once they have had access to VA information, information systems, networks and VA property in their possessions removed, contractors shall notify the appropriate VA COR/CO.
4. TRAINING. This entire section applies to all acquisitions which include section 3.
a. All contractors and subcontractors requiring access to VA information and VA information systems shall successfully complete the following before being granted access to VA information and its systems:
(1) VA Privacy and Information Security Awareness and Rules of Behavior course (Talent Management System (TMS) #10176) initially and annually thereafter.
(2) Sign and acknowledge (electronically through TMS #10176) understanding of and responsibilities for compliance with the Organizational Rules of Behavior, relating to access to VA information and information systems initially and annually thereafter; and
(3) Successfully complete any additional cyber security or privacy training, as required for VA personnel with equivalent information system or information access [to be defined by the VA program official and provided to the VA CO for inclusion in the solicitation document – i.e., any role- based information security training].
b. The contractor shall provide to the COR/CO a copy of the training certificates and certification of signing the Organizational Rules of Behavior for each applicable employee within five days of the initiation of the contract and annually thereafter, as required.
c. Failure to complete the mandatory annual training is grounds for suspension or termination of all physical or electronic access privileges and removal from work on the contract until such time as the required training is complete.
5. SECURITY INCIDENT INVESTIGATION. This entire section applies to all acquisitions requiring any Information Security and Privacy language.
a. The contractor, subcontractor, their employees, or business associates shall immediately (within one hour) report suspected security / privacy incidents to the VA OIT’s Enterprise Service Desk (ESD) by calling (855) 673-4357 (TTY: 711). The ESD is OIT’s 24/7/365 single point of contact for IT-related issues. After reporting to the ESD, the contractor, subcontractor, their employees, or business associates shall, within one hour, provide the COR/CO the incident number received from the ESD.
b. To the extent known by the contractor/subcontractor, the contractor/ subcontractor's notice to VA shall identify the information involved and the circumstances surrounding the incident, including the following:
(1) The date and time (or approximation of) the Security Incident occurred.
(2) The names of individuals involved (when applicable).
(3) The physical and logical (if applicable) location of the incident.
(4) Why the Security Incident took place (i.e., catalyst for the failure).
(5) The amount of data belonging to VA believed to have been compromised.
(6) The remediation measures the contractor is taking to ensure no future incidents of a similar nature.
c. After the contractor has provided the initial detailed incident summary to VA, they will continue to provide written updates on any new and relevant circumstances or facts they discover. The contractor, subcontractor, and their employes shall fully cooperate with VA or third-party entity performing an independent risk analysis on behalf of VA.
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