P02 RFI Questions Responses - Mental Health Apps.xlsx
XLSX spreadsheet 12 KB Posted
- Solicitation number
- 36C10B26Q0518
About this file
This file contains the questions and answers from a Request for Information (RFI) for Solicitation Number 36C10B26Q0518 issued by the Department of Veterans Affairs Technology Acquisition Center Austin. The RFI addresses a pre-solicitation opportunity for PTSD-specific user experience (UX) design, testing, and content development for mobile applications. The questions and responses clarify key requirements and expectations for potential offerors, including that this will be a single integrated award requiring performance across all task areas (UX testing, clinical content writing, and clinical app testing) rather than separate lots or line items.
Key requirements identified in the RFI responses include: offerors must demonstrate independent access to a Veteran PTSD UX participant database and panel, as the government does not own or maintain such infrastructure; offerors must demonstrate independent IRB protocol experience, though the government will provide an existing protocol at award; the Clinical UX Lead may be supplied by a named subcontractor if credentials are met; contractors must be prepared to support 2-3 concurrent UX studies per month, 2-3 app testing cycles per month, stakeholder meetings twice weekly, and 2-3 ongoing content development and design projects; and the contractor must be capable of meeting all federal privacy requirements from day one of award. The VA will provide transition artifacts from the current contract upon award, including prior UX reports and documentation. The acquisition strategy regarding whether the solicitation will be issued as an SDVOSB or VOSB set-aside under VAAR Part 819 had not yet been determined at the time of the RFI.
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Other files
| File | Type | Posted |
|---|---|---|
| 36C10B26Q0518_2.docx | DOCX document | |
| 36C10B26Q0518_1.docx | DOCX document | |
| RFI_Mental Health Mobile Applications_Final.pdf | ||
| PWS_Mobile Apps Testing and UX_Draft_Ver 1.0.pdf | ||
| 36C10B26Q0518.docx | DOCX document |
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Text version
Sheet1
| RFI# | 36C10B26Q0518 |
| Title: | PTSD-SPECIFIC UX, DESIGN, TESTING, AND CONTENT DEVELOPMENT FOR MOBILE APPS |
| Vendor ID | Question Number | Question | Response |
| A | 1 | Will the existing Veteran PTSD UX panel/participant database and related consent/recruitment infrastructure be made available to the successor contractor as Government-furnished or Government-authorized infrastructure? If not, must offerors demonstrate access to an independently maintained panel not derived from current Government-funded NCPTSD UX research activities? | No. The government does not own or maintain such a database. Offerors must demonstrate access. |
| A | 2 | Will the existing IRB protocol for Veteran PTSD UX research conducted under the current contract be made available to the successor contractor, or must the incoming contractor establish its own protocol prior to beginning research activities? | The government can provide an IRB Protocol at the time of award, but the offeror must demonstrate independent experience. |
| A | 3 | Will the existing IRB protocol for Veteran PTSD UX research conducted under the current contract be made available to the successor contractor, or must the incoming contractor establish its own protocol prior to beginning research activities? | The government can provide an IRB Protocol at the time of award, but the offeror must demonstrate independent experience. |
| A | 4 | May the Clinical UX Lead be supplied by a named subcontractor or teaming partner if the individual meets all credentials, provides a CV, and commits to the required LOE? | The offeror must meet all the criteria specific to the PWS. |
| A | 5 | Will VA evaluate the experience and past performance of the full proposed team, including named subcontractors and key personnel? | The offeror must be able to meet all the criteria described in the PWS and demonstrate experience necessary to complete the proposed work. |
| A | 6 | What annual volumes should offerors assume for UX studies, participants, concurrent studies, app testing cycles, content deliverables, and stakeholder briefings? | The offeror should anticipate being able to accommodate 2-3 concurrent UX studies per month, 2-3 app testing cycles per month, stakeholder meetings approximately twice per week, and 2-3 ongoing projects related to content development and design. |
| A | 7 | What IRB, privacy, consent, participant reimbursement, and data-use pathway does VA expect the contractor to use? | The offeror should meet all federal privacy requirements and be able to accommodate requests from institutional review boards. |
| A | 8 | Will VA provide transition artifacts from the current contract, including prior UX reports, participant-management documentation, issue logs, app specifications, content inventories, style guides, and active work plans? | Yes, upon award. |
| A | 9 | What transition period does the Government anticipate between award and the start of active UX research activities, and will Government-furnished resources, including panel access and technical infrastructure, be available to the incoming contractor during that period? | The offeror should be able to meet this requirement from day 1 of the award. The governemnt does not maintain these resources. |
| A | 10 | Does the Government anticipate the forthcoming RFP will be issued as an SDVOSB or VOSB set-aside consistent with VAAR Part 819? | The Gov’t does not know at this time if the Solicitation will be issued as a SDVOSB or VOSB set-aside as the acquisition strategy is still being developed. |
| A | 11 | Does the Government anticipate the solicitation will permit offerors to propose on individual task areas separately — UX testing, clinical content writing, and clinical app testing as distinct lots or line items — or is this expected to be a single integrated award requiring performance across all task areas? | This will be a single award. |
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