RFI HRSM 4.9.26 Final.docx

Request for Information (RFI) The Department of Veterans Human Resource Service Management (HRSM) Solution

RFI #:

April 09, 2026

1. Introduction This is a Request for Information (RFI) only. Do not submit a quote. This RFI is for planning purposes only and shall not be considered an Invitation for Bid, Request for Task Execution Plan, Request for Quotation, or a Request for Proposal. Additionally, there is no obligation on the part of the Government to acquire any products or services described in this RFI. Your response to this RFI will be treated only as information for the Government to consider. You will not be entitled to payment for direct or indirect costs that you incur in responding to this RFI. This request does not constitute a solicitation for quotes or the authority to enter negotiations to award a task order/contract. No funds have been authorized, appropriated, or received for this effort. The information provided may be used by the Department of Veterans Affairs (VA) in developing its acquisition strategy and Performance Work Statement (PWS). Any information submitted by respondents to this RFI is strictly voluntary; however, any information received shall become the property of the Government and will not be returned to the respondent. Interested parties are responsible for adequately marking proprietary, restricted or competition sensitive information contained in their response. The Government does not intend to pay for the information submitted in response to this RFI. Product information, brochures, part numbers, and/or other description information may be included with the submission. The North American Industry Classification System (NAICS) for this requirement is 541519. Please reference previous RFI 36C10B26Q0330.

1. Background VHA HCM is pursuing the acquisition of a next generation HRSM Software as a Service (SaaS) solution that is a cohesive suite of applications designed to streamline HR services across the enterprise. This initiative will augment USA Staffing and USA Hire capabilities to assist in the recruitment and hiring of healthcare professionals, as well as onboarding of other employee types identified in Optional Task 8. The solution will integrate modern technologies, including analytics, to identify bottlenecks, hiring trends, and gaps to assist in tracking and reducing of VA’s Time‑to‑Hire, currently averaging 80–100 days. The solution will also include digital tools that enhance service delivery for our current employees by providing a range of knowledge, resources, service desk and self-service tools, resulting in enhanced candidate and employee experience as well as productivity. Integrating enterprise systems and consolidating capabilities into a single modern solution, the HRSM initiative directly supports VA’s enterprise talent acquisition strategy and HR service delivery goals. The HRSM solution will also integrate with VA’s personnel system, the future Federal HR 2.0 system and core architecture to ensure seamless, secure, and scalable operations across VHA’s 374,000+ user enterprise.

1. Submittal Information:

All responsible sources may submit a response in accordance with the below information.

There is a page limitation for this RFI of 12 pages. The Government will not review any other information or attachments included in excess of the 12-page limit. NO MARKETING MATERIALS ARE ALLOWED AS PART OF THIS RFI. Generic capability statements will not be accepted or reviewed. Your response must include the following:

a. Interested Vendors shall at a minimum, provide the following information in the initial paragraph of the submission:

1. Name of Company

2. Address

3. Point of Contact

4. Phone Number

5. Email address

6. Company Business Size and Status (For VOSB and SDVOSBs, proof of verification in VetCert.)

7. NAICS code(s)

8. Number or Unique Entity ID

9. Existing Contractual Vehicles (GWAC, FSS, or MAC)

10. Your company’s intent and ability to meet the set aside requirement in accordance with VAAR 852.219-73 VA Notice of Total Set-Aside for Verified Service-Disabled Veteran-Owned Small Businesses and 13 CFR §125.6, which states the contractor will not pay more than 50 percent of the amount paid by the Government to it to firms that are not SDVOSBs.

b. Provide feedback to specific PWS sections that are unclear and require additional information. Please provide any specific PWS sections that are currently worded and or phrased that are cost drivers and increase risk. Provide adjustments or requests to allow for reduce in risk lowering potential cost drivers.

c. Provide a summary of your capability to meet the requirements and questions described below:

1. Submit technical documentation demonstrating the product’s capability to meet the functional requirements highlighted in the PWS along with your available licenses and packages/suites.

2. Describe the terms of your SaaS agreement.

· Identification of licensing model/structure; services included; Pricing basis (e.g., per user, per asset, per device, enterprise license); Definitions of licensing units (e.g., what constitutes an “asset”); Any minimums, thresholds, or scaling factors; Any tiered pricing assumptions (e.g., volume bands)

3. Provide your Federal Risk and Authorization Management Program (FedRAMP high) certification status and risk level.

4. Please provide a Rough Order of Magnitude (ROM) cost estimate with your RFI response.

5. Commercial off‑the‑shelf (COTS) SaaS HRSM Solution:

a. Provide the name of your solution and confirm that it is a certified SaaS.

b. Does your solution require additional development or only minimal configuration to meet the VA’s requirements? Approximately how many hours of configuration do you estimate will be needed for the two highest priority HR modules (e.g., Talent Acquisition, HR Helpdesk). Vendors must assume:

i. Vendors should estimate hours based on typical enterprise‑scale implementations for organizations of similar size and complexity.

ii. Configuration hours should include discovery, build, testing, and deployment of the two modules only in base year (not full HRSM scope)

iii. The VA requires a SaaS, COTS solution delivered without development, consistent with PWS section 5 guidance, meaning changes made using vendor‑supported tools, rules, workflows, templates, and low‑code/no‑code features

iv. VA will provide existing HR knowledge base content and HR Helpdesk categories; Standardized hiring workflows and candidate communication templates

6. HR Service Delivery Modules:

a. Does your solution provide talent acquisition, onboarding/offboarding, form builder to create, design and maintain custom HR forms, HR helpdesk, low code and AI for government organizations?

b. How does your solution help organizations reduce recruitment data-driven metrics, including the specific software capabilities, analytics, and workflow insights that enable near real‑time identification of bottlenecks, hiring trends, and process gaps throughout the recruitment lifecycle?

7. Integration Capabilities:

a. Can your solution integrate seamlessly with multiple interfaces, including VA’s existing core personnel HRSmart (PeopleSoft) system, the future federal HR 2.0 system, and other necessary systems to ensure interoperability?

8. Assessment and Interviewing:

a. How does your solution support large‑scale candidate interviewing through both synchronous (live) and asynchronous (recorded) capabilities?

b. How does your solution support the development and administration of custom unproctored assessments, including the assessment types (e.g. situational judgement tests, job knowledge tests, work samples), the scoring approaches (e.g. mean scores, distance scoring, partial scoring/credit), cut-scores, data management and storage, Classical Test Theory (CTT) and Item Response Theory (IRT) capabilities, test security, reasonable accommodations, mobile/tablet enable administration, and the capabilities for multiple-hurdle style assessment batteries.

Responses are due no later than 4PM EST, April 16th, 2026 via email to John A Adamitis, Contract Specialist at john.adamitis1@va.gov, Daniel Renna, daniel.renna@va.gov and David Long, Contracting Officer at david.long4@va.gov. Please note “HRSM” in the subject line of your response along with location you are responding to the posting (NASA SEWP, GSA, SAMs). Mark your response as “Proprietary Information” if the information is considered business sensitive. The email file size shall not exceed 5 MB.