CCSS 2.0 RFI .docx

Request for Information (RFI) Consolidated Corporate Support Services (CCSS) 2.0 for the Corporate Portfolio

VA-25-00009118

1. Introduction

This RFI is for planning purposes only and shall not be considered an Invitation for Bid, Request for Task Execution Plan, Request for Quotation, or a Request for Proposal. Additionally, the Government has no obligation to acquire any products or services described in this RFI. Your response to this RFI will be treated only as information for the Government to consider. You will not be entitled to payment for direct or indirect costs you incur in responding to this RFI. This request does not constitute a solicitation for proposals or the authority to enter negotiations to award a contract. No funds have been authorized, appropriated, or received for this effort. Interested parties are responsible for adequately marking proprietary, restricted, or competition-sensitive information in their response. The Government does not intend to pay for the information submitted in response to this RFI.

The North American Industry Classification System (NAICS) for this requirement is 541512, and the size standard is $34 million.

2. Submittal Information

All responsible sources may submit a response in accordance with the below information.

There is a page limitation for this RFI of 10 pages. The Government will not review any other information or attachments included that are more than the (#) page limit; therefore, respondents are strongly encouraged not to submit marketing materials in response to this RFI. Generic capability statements that are not specific to this RFI will not be considered. Your response must address capabilities specific to the services required in the attached PWS and must include the following:

a. Interested Vendors shall, at a minimum, provide the following information in the initial paragraph of the submission:

Name of Company Address Point of Contact Phone Number Fax Number Email address Company Business Size and Status For Veteran Owned Small Businesses (VOSBs) and Service-Disabled Veteran-Owned Small Businesses (SDVOSBs), proof of verification in United States Business Administration Veteran Small Business Certification (SBA VetCert).

NAICS code(s) Socioeconomic/small business data Data Universal Numbering System (DUNS) Number Existing Contractual Vehicles (Government-Wide Acquisition Contracts (GWAC), Federal Supply Schedule (FSS), or Multiple-Award Contract (MAC)) through which your firm’s services can be procured

b. Please provide a detailed overview with specific examples of your company's expertise and track record in delivering services to support IT DevSecOps applications and Federal Corporate services, such as, Veterans benefits, financial services, payroll, and Human Resources. This overview should include supplying cross-functional teams for designing, building, operating, and maintaining financial systems to optimize processes, enhance scalability, improve service availability, and facilitate efficient service delivery. Include details such as the agency, point of contact, dollar value, and contract number for the examples provided.

c. Please provide a summary of your capability to meet the requirements contained within the draft PWS section 5.0 and its subparagraphs. Please specifically address the following:

1. Describe in detail your company’s experience in supporting and maintaining Mainframe and Web-based financial applications. Provide any examples of security measures implemented at both the Mainframe (non-OS level) and Web application level in previous projects to safeguard sensitive data.

2. Please provide the Level of Effort for PWS Section 5.2 and describe in detail your company’s understanding of the organization and the staffing levels required to complete the work, including all optional tasks. Provide details on what services you can render at the time of contract award.

3. Describe in detail your company’s expertise with providing multiple scrum teams at various times, concurrently throughout the lifecycle of a task order/contract, and your ability to determine optimal team sizes and skillsets for teams supporting products concurrently.

4. Describe in detail your company’s proficiency and track record with Agile Kanban methodology SDLC and test management work utilizing Agile or other industry best practices. Describe in detail your company’s expertise in proactively identifying and promptly resolving software issues and bugs to minimize any interruptions to VA's operations.

5. Describe in detail your company’s experience with supporting, integrating, and maintaining eDiscovery case management services leveraging the CasePoint platform. Provide examples of how you manage case workflows within CasePoint and how you automate review tasks, document tagging and user assignments.

6. Does the initial PWS adequately cover the technical requirements for the software development and production operations support services to be carried out as part of this effort? Comment by Betz, James: Can we add something on Level of Effort? This question asks if we addressed the technical requirements, but what is often missing is describing the LOE. Did we adequately address how much of this thing they have to do. Also, we should ask them about transition. Did we address transition adequately? In other words, if we are buying a roof on our house at home, can the bidders understand the technical requirements (type of shingles, etc.), how much work, and finally, what is the expectation on day 1.

______ YES NO

If “NO”, please share your technical comments and recommendations for improving the draft PWS to ensure more accurate proposal submission and efficient, cost-effective effort.

If applicable, for the purposes of supporting an Agency determination to set-aside this procurement, please demonstrate your company’s ability to fulfill the set-aside requirements in accordance with VAAR 852.219-73 (JUL 2016) (DEVIATION) VA Notice of Total Set-Aside for Verified SDVOSBs and 13 CFR §121 and 125. This requirement stipulates that the contractor will not pay more than 50 percent of the amount paid by the Government to firms that are not SDVOSBs. Respondents are encouraged to provide details regarding available personnel, financial resources, the PWS requirements and associated percentages that are planned to be subcontracted, and the names of potential team members who may be used to fulfill the set-aside requirement.

3. Responses Responses are due no later than 1:00 PM Eastern Time, November 14, 2025 via email to Christine Keen-Deputy, Contract Specialist at Christine.Keen-Deputy@va.gov and Robert Kately, Contracting Officer at Robert.Kately@va.gov. Please include “Consolidated Corporate Support Services (CCSS) 2.0” in the subject line of your response. Mark your response as “Proprietary Information” if the information is considered business sensitive. The email file size shall not exceed 5 MB. Questions and Answers (Q&A) cut-off date: 1:00 PM Eastern Standard Time, November 12, 2024.