ATTACHMENT 1 - IPP Billing Instructions.docx

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NRC Issuances and Opinions Indexing and Editing Support Services
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31310020R0007
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This document provides instructions for invoicing the Nuclear Regulatory Commission through the IPP system. It outlines the registration process for new IPP users, including the receipt of an initial administrative user ID and temporary password from IPP Customer Support. Training materials on IPP usage are available on the Treasury website. IPP Customer Support can be contacted via phone or email for any application assistance or questions related to accessing or completing the registration process.

The attached solicitation seeks indexing and editing support services for NRC issuances and opinions. Offerors are asked to provide resources with expertise in regulatory and legal research to index agency documents and review edited opinions for consistency. The Nuclear Regulatory Commission is listed as the issuing agency.

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ATTACHMENT 1 – IPP Instructions

Does my company need to register in IPP?

If your company is currently registered in IPP and doing business with other Federal Agencies in IPP, you will not be required to re-register.

If your company is not currently registered in IPP, please note the following:

· You will be receiving an invitation to register for IPP from IPP Customer Support, STLS.IPPHELPDESK@stls.frb.org.

· IPP Customer Support will send you two emails: the first email will contain the initial administrative IPP User ID and the second email, sent within 24 hours of receipt of the first email, will contain a temporary password.

· Please add the Customer Support email address (STLS.IPPHELPDESK@stls.frb.org) to your address book so you do not disregard these emails or mistake them for spam.

· During registration, one initial administrative user account will be created for your company and this user will be responsible for setting up all other user accounts including other administrators.

· Registration is complete when the initial administrative user logs into the IPP web site with the User ID and password provided by Treasury and accepts the rules of behavior.

What type of is training provided?

Vendor training materials, including a first time login tutorial, user guides, a quick reference guide, and frequently asked questions are available on Treasury’s IPP website. Individuals within your company responsible for submitting invoices should review these materials before work begins on the contract.

How do I receive assistance with IPP?

Treasury’s IPP Customer Support team provides vendor assistance related to the IPP application, and is also available to assist IPP users and to answer any questions related to accessing IPP or completing the registration process. IPP application support is also available via phone at (866) 973-3131, Monday through Friday from 8:00 am to 6:00 pm ET, and via email at IPPCustomerSupport@fiscal.treasury.gov.

Specific questions regarding your contract or TO should be directed to the appropriate NRC CO.

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