3 - Section 2.1 Peer Support.pdf

2.1 SCHEDULE OF SUPPLIES/SERVICES

The contractor must be capable of providing a virtual peer recovery support service to augment traditional outpatient substance abuse and mental health treatment services for inmates confined in community-based programs referred by Community Treatment Services (CTS). These services must provide a mobile application through tele-support or video mechanism and must be delivered on to inmates in personal cellular phones, laptops, and tablets. The virtual peer recovery support service must make certified peer support specialists available to CTS inmate population 24-hours a day, 7 days a week. The virtual peer recovery support service must provide on going risk assessments and must monitor inmate quality of life perceptions. The virtual peer recovery service must collect data to provide the capability for CTS to monitor inmate treatment outcomes, relapse events and identify risk factors.

The performance period for the resulting contract will be a one-year base period (to begin upon the effective date of contract award) and one additional one-year option period. The anticipated total contract period is two years. The anticipated performance start date is September 1, 2022.

Technical Evaluation Factors

Community Treatment Services Decisional Rule Criteria – Best Value

1. Operational Requirement – Virtual Peer Support Service: This factor evaluates Quoter’s ability to provide a virtual Peer Support Service for offenders from contract award. This factor also includes an evaluation of a digital platform that must be accessible by the Bureau and be able to measure the effectiveness of the service

a. Submit a plan to provide a virtual Peer Support Service for offenders with unlimited access to peer support specialists, modalities, tools, materials, and other necessary items and is compatible with iOS and Android operating systems.

RESPONSE: Attach plan for virtual Peer Support Service. ☐

b. Submit a plan which describes the capability to provide a Peer Support Service Portal for referrals, available online 24/7 via any computer, mobile device, tablet, or smartphone, for referrals.

RESPONSE: Attach plan for Peer Support Service Portal. ☐

c. Submit procedures that will be used to make contact and schedule all sessions with offenders referred for Peer Support Service.

RESPONSE: Attach procedures for scheduling Peer Support Service sessions. ☐

d. Submit procedures and policy for suicidal or homicidal ideation that will be followed during the peer support process. The procedures and policy should address contacting local authorities, the offender’s Residential Reentry Center or United States Probation Officer (USPO), and documentation of the incident and actions taken.

RESPONSE: Attach procedures and policy for addressing suicidal/homicidal ideation during the peer support process. ☐

e. Submit a continuity plan for the continuation of Peer Support Service during a national emergency, including natural disasters and acts of terrorism, or during a pandemic, influenza, or other emergency situation.

RESPONSE: Attach continuity plan for continuation of Peer Support Service. ☐

f. Submit procedures that will be utilized to terminate an offender’s Peer Support Service, whether planned or forced.

RESPONSE: Attach procedures for terminating an offender’s Peer Support Service. ☐

g. Submit a plan to provide the Bureau access to usage metrics and empirical data related to individual participant usage in a real-time dashboard platform.

RESPONSE: Attach plan to provide access to the Bureau to usage metrics and empirical data. ☐

2. Staffing Requirement – Key Personnel: This factor evaluates Quoter’s key personnel proposed to meet the solicitation requirements. This includes evaluating all personnel providing peer support services meet the national certification standards for peer recovery and support specialists. It also evaluates Quoter’s experience working with a criminal justice population.

a. Submit the Technical Personnel document that identifies the position and responsibility of all personnel proposed to meet or exceed the minimum staffing requirements of key personnel in table 2a below. All key personnel and administrative positions must be identified on this document. Quoter must meet or exceed the minimum requirements of key personnel for quotation to be technically evaluated.

RESPONSE: Attach completed Technical Personnel document. ☐

a. Submit copies of current and valid certifications for key personnel who will provide peer support services to Bureau offenders. Certifications submitted must be listed in table 2b identified in the Decision Rule Criteria (2.1 of the SF 1449) and must correspond to the respective peer support service performed.

RESPONSE: Attach professional certifications for peer support specialists listed on 2a.☐

i. If submitting a certification that is not listed in table 2b identified in the

Decision Rule Criteria (2.1 of the SF 1449), e.g., a state certification as a peer support specialist, complete the Peer Support Credentials by State Summary.

RESPONSE: Attach completed Peer Support Credentials by State Summary for all peer support specialists with certifications not listed in table 2b. ☐

b. Provide a brief summary of prior experience, whether as an agency or individual specialists, working with offenders providing peer support services. The response shall not exceed two pages in total.

RESPONSE: Attach summary of prior experience working with offenders providing peer support services. ☐

Technical Personnel List 2a

Name of Company:

Solicitation Number:

Last Name, First Name

Required Key Personnel NCPS or

NCPRSS

Cert.

State Cert.*

Employee or Subcontractor

EVALUATION

USE ONLY AN AD PS - MH PS - SUD

1 Click or tap here to enter text. ☐ ☐ ☐ ☐ ☐ ☐ ☐ Cert 2 Click or tap here to enter text. ☐ ☐ ☐ ☐ ☐ ☐ ☐ Cert 3 Click or tap here to enter text. ☐ ☐ ☐ ☐ ☐ ☐ ☐ Cert 4 Click or tap here to enter text. ☐ ☐ ☐ ☐ ☐ ☐ ☐ Cert 5 Click or tap here to enter text. ☐ ☐ ☐ ☐ ☐ ☐ ☐ Cert 6 Click or tap here to enter text. ☐ ☐ ☐ ☐ ☐ ☐ ☐ Cert 7 Click or tap here to enter text. ☐ ☐ ☐ ☐ ☐ ☐ ☐ Cert 8 Click or tap here to enter text. ☐ ☐ ☐ ☐ ☐ ☐ ☐ Cert 9 Click or tap here to enter text. ☐ ☐ ☐ ☐ ☐ ☐ ☐ Cert 10 Click or tap here to enter text. ☐ ☐ ☐ ☐ ☐ ☐ ☐ Cert 11 Click or tap here to enter text. ☐ ☐ ☐ ☐ ☐ ☐ ☐ Cert 12 Click or tap here to enter text. ☐ ☐ ☐ ☐ ☐ ☐ ☐ Cert 13 Click or tap here to enter text. ☐ ☐ ☐ ☐ ☐ ☐ ☐ Cert 14 Click or tap here to enter text. ☐ ☐ ☐ ☐ ☐ ☐ ☐ Cert

Technical Personnel List

Key Personnel: AN (authorized negotiator), AD (administrative staff), PS - MH (peer support – mental health), PS – SUD (peer support – substance use disorder)

* Must complete Minimum Requirements for Substance Use Disorder Peer Services form and/or Minimum Requirements for Mental Health Peer Services form.

Peer Support Credentials by State Summary

Minimum Requirements for Substance Use Disorder Peer Services

NAME

STATE

CREDENTIAL TITLE

High School diploma or GED required?

Minimum of 2 Years Recovery Required?

Minimum of 200 hours direct practice (vol. or paid) in Peer Recovery Support environment?

Minimum of 60 contact and training hours (CEs) of peer recovery-focused education and training required?

☐ Yes ☐ No ☐ Yes ☐ No ☐ Yes ☐ No ☐ Yes ☐ No ☐ Yes ☐ No ☐ Yes ☐ No ☐ Yes ☐ No ☐ Yes ☐ No ☐ Yes ☐ No ☐ Yes ☐ No ☐ Yes ☐ No ☐ Yes ☐ No ☐ Yes ☐ No ☐ Yes ☐ No ☐ Yes ☐ No ☐ Yes ☐ No ☐ Yes ☐ No ☐ Yes ☐ No ☐ Yes ☐ No ☐ Yes ☐ No ☐ Yes ☐ No ☐ Yes ☐ No ☐ Yes ☐ No ☐ Yes ☐ No ☐ Yes ☐ No ☐ Yes ☐ No ☐ Yes ☐ No ☐ Yes ☐ No ☐ Yes ☐ No ☐ Yes ☐ No ☐ Yes ☐ No ☐ Yes ☐ No ☐ Yes ☐ No ☐ Yes ☐ No ☐ Yes ☐ No ☐ Yes ☐ No ☐ Yes ☐ No ☐ Yes ☐ No ☐ Yes ☐ No ☐ Yes ☐ No ☐ Yes ☐ No ☐ Yes ☐ No ☐ Yes ☐ No ☐ Yes ☐ No ☐ Yes ☐ No ☐ Yes ☐ No ☐ Yes ☐ No ☐ Yes ☐ No

Minimum Requirements for Mental Health Peer Services

NAME

STATE

CREDENTIAL TITLE

Hold a current state certification with minimum of 40 hours of training OR have completed a MHA-approved training?

Have a minimum of 3,000 hours of supervised work or volunteer experience providing direct peer support?

Required to pass a certification exam?

☐ Yes ☐ No ☐ Yes ☐ No ☐ Yes ☐ No ☐ Yes ☐ No ☐ Yes ☐ No ☐ Yes ☐ No ☐ Yes ☐ No ☐ Yes ☐ No ☐ Yes ☐ No ☐ Yes ☐ No ☐ Yes ☐ No ☐ Yes ☐ No ☐ Yes ☐ No ☐ Yes ☐ No ☐ Yes ☐ No ☐ Yes ☐ No ☐ Yes ☐ No ☐ Yes ☐ No ☐ Yes ☐ No ☐ Yes ☐ No ☐ Yes ☐ No ☐ Yes ☐ No ☐ Yes ☐ No ☐ Yes ☐ No ☐ Yes ☐ No ☐ Yes ☐ No ☐ Yes ☐ No ☐ Yes ☐ No ☐ Yes ☐ No ☐ Yes ☐ No ☐ Yes ☐ No ☐ Yes ☐ No ☐ Yes ☐ No ☐ Yes ☐ No ☐ Yes ☐ No ☐ Yes ☐ No

Evaluation Factors for Award

Award will be made to the quoter whose quotation, conforming to this solicitation is determined to be in the best interests of the Government, price and other factors considered. Other factors include:

(A) The quoter's compliance with those minimum standards to an affirmative determination of responsibility as defined by Section 9.104-1 of the Federal Acquisition Regulation.

(B) The quoter's compliance with technical requirements to the extent specified in the Terms and Conditions and/or specifications contained in this solicitation.

(C) All factors as identified below, upon which a comparative rating of quotations will be based, in accordance with the relative order of importance accorded each respectively.

Technical Evaluation Panel The evaluation criteria identified below will be utilized by the Technical Evaluation Panel in analyzing each Technical Quotation submitted in response to this solicitation.

The Technical Evaluation Panel will rate each element, giving the highest rating to the best overall approach outlined in the quotation. All elements will be considered when determining the overall rating.

Award Without Discussions Quoters are advised an award may be made without discussions. The Contracting Officer cannot overemphasize the necessity for the initial quotation of a quoter to provide the Government with sufficient information identifying the quoter's best terms from a cost or price and technical standpoint.

Evaluation Criteria and their Relative Importance Quoter quotations will be evaluated in three areas: Technical, Past Performance, and Price. Technical and Past Performance (Non-Price), when combined, are significantly more important than Price. In the Non-Price areas, Past Performance and Technical are of equal value. The Technical areas are composed of two factors. Quoters should recognize that Price, although of lesser importance than Technical and Past Performance, might contribute substantially to the Source Selection Official's (SSO's) contract award decision. As the evaluation of competing quotes in the Technical and Past Performance areas become more equal in rating, the more important Price will become in selecting the best value for the Government.

Past Performance Evaluation Factors The past performance area addresses the Government’s confidence in the Quoter’s probability of successfully performing the effort as proposed based on their record of performance in current and past relevant contract efforts. The Past Performance evaluation will be accomplished by reviewing aspects of the quoter’s relevant present and recent past performance, focusing on and targeting performance that is relevant to the Past Performance factors outlined below.

The Past Performance information is critical to the Government’s evaluation. More recent, more relevant performance information will have a greater positive impact on the Past Performance evaluation than less recent, less relevant performance. The Contractor Officer will be responsible for making final evaluation decisions regarding past performance. See attachment 6. Past Performance Questionnaire.

The Government may consider efforts performed by the quote for agencies of the federal, state, or local governments and commercial as potentially relevant to the Past Performance evaluation. Where relevant performance record indicates performance problems, the Government will consider the number and severity of the problems and the appropriateness and effectiveness of any corrective actions taken (not just planned or promised). The Government may review more recent contracts or performance evaluations to ensure corrective actions have been implemented and to evaluate their effectiveness. Quotes without a record of relevant company past performance or for whom in- formation on Past Performance is not available will not be evaluated favorable or unfavorable on Past Performance.

Technical Evaluation Factors

The Government will assign an adjectival rating to each of the factors/sub factors as identified as well as assigning an overall adjectival rating to each of the evaluation areas.

The adjectival rating depicts how well the quote meets the evaluation areas/factors/subfactors and solicitation requirements. The adjectival definitions are defined below:

Exceptional: Quoter’s quotation exceeds the requirements of the solicitation. Their quotation shows they have an exceptional solution for meeting the needs and objectives of the program. Two or more significant strengths exist. No weakness or deficiencies exist.

Very Good: Quoter's quotation meets and exceeds the requirements of the solicitation. Their quotation shows they have a very good solution for meeting the needs and objectives of the program. One or more significant strengths exist. No deficiencies exist. Weaknesses may exist, but none are considered significant and are easily correctable.

Satisfactory: Quoter's quotation meets the minimum requirements of the solicitation. Their quotation shows they have a satisfactory solution for meeting the needs and objectives of the program. No deficiencies exist. Strengths and may exist. The weaknesses are correctable.

Marginal: Quoter's quotation does not meet some of the requirements of the solicitation. Their quotation shows they have a marginal solution for meeting the needs and objectives of the program. Weaknesses/deficiencies outweigh any strength that may exist. The weaknesses/deficiencies are difficult to correct.

Unsatisfactory: Quoter's quotation fails to meet the requirements of the solicitation. Their quotation shows they have an unsatisfactory solution for meeting the needs and objectives of the program. There are numerous weaknesses/deficiencies. The weaknesses/deficiencies will be very difficult to correct or are not correctable.

Price Evaluation Area Pricing will be evaluated for price reasonableness and cost realism. The Government will not specifically score or rate the quoter’s price. The Government will evaluate the quoter’s prices to ensure it is reasonable. The quoter’s evaluated price will be assessed against the evaluation results of the Non-Price areas in conducting possible tradeoff analysis and determining the best value to the Government. Technical and Past Performance when combined are significantly more important than price. The quoter’s Price, although of lesser importance than Technical and Past Performance, might contribute substantially to the SSA’s contract award decision. As the quoter’s quotation become more equal in the non-price factors, the overall price of the entire contract will be given greater importance.

Please complete the chart below with total quoted price for the base period and option year.

Year Total Base Period $ Option Year 1 $ Total of Base Period and Option Year $

DELIVERIES

In accordance with Federal Acquisition Regulation (FAR) 16.505, and the clause located in FAR 52.216 -18, Ordering, states that any supplies or services to be furnished under this contract shall be ordered by issuance of task orders by a warranted Contracting Officer in the CTS Contracting Office.

BILLING INFORMATION

The Government will make payment on a monthly basis via Electronic Fund Transfer. Invoices with the contract number should be submitted electronically to BOP-RSD-CRBCTS-BILL@bop.gov. Contractors that are classified as a small business are required to indicate their small business size status on each invoice submitted for payment.

mailto:BOP-RSD-CRBCTS-BILL@bop.gov

RESPONSE: Attach summary of prior experience working with offenders providing peer support services. ☐