3-RFP 26-05 Vendor Response SubmittalRequirements LetterB.pdf

VENDOR RESPONSE

In submitting a proposal, each Prospective Bidder shall also provide the following information: (Use additional sheets, if necessary.) A qualifying Proposal must address all items. Incomplete Proposals may be rejected.

PART I - GENERAL INFORMATION

1. Prospective Bidder Information: Provide the following information regarding the Prospective Bidder.

Prospective Bidder Name:

(NOTE: Give exact legal name as it will appear on the contract, if awarded.)

Principal Address:

City: State: Zip Code:

Telephone No. Fax No:

Website address:

Year established:

Provide the number of years in business under present name:

Number of Employees: ______________________

2. Account Representative: List the account representative information that would service the District’s account, if awarded.

Name: Title:

Address:

City: State: Zip Code:

Office Phone: Cell Phone: Fax:

Email Address:

3. Remittance Information:

Please specify the correct legal business name, contact person, address, phone and fax numbers that should be used as the remittance address, if different from vendor information above.

Legal Business Name:

Address:

City, State, Zip:

Phone: Fax:

Email Address:

4. Ordering Information: Please specify the correct legal business name, contact person, address, and phone number that should be used for all purchase order submittals by the District.

Legal Business Name:

Address:

City, State, Zip:

Vendor Contact:

Phone: Fax:

Email Address:

Web Site:

Hours of Operation:

Indicate the email address for receiving purchase orders:

Email:

1. Will you accept purchase orders? Yes No

2. Will you accept credit card payment? Yes No

3. Is this bid valid for all of your greater San Antonio area locations? Yes No

4. If no, please list addresses and telephone numbers of all participating locations below or attach a list.

5. Warranty: Describe your firm’s proposed warranty to include the time frame for both parts and labor as listed below:

a. Parts: _________________

b. Labor: _________________

6. Reference Number: List reference number information required on purchase orders, if applicable.

7. Shipping Terms: District terms shall be freight prepaid F.O.B. DESTINATION and prices shall include all freight, delivery charges for a total cost delivered.

8. Return Policy: Briefly state Proposers return policy.

PART II - REFERENCES:

Provide a minimum of three (3) references that Respondent has provided like services or supplies to within the past three (3) years, preferably with K-12 School Districts. The contact person named should be familiar with the day-to-day management of the contract and be willing to respond to questions regarding the type, level, and quality of service provided.

Reference 1:

Company/District Name:

Contact Name/Title:

Business Address

Contact Phone #:

Contact Email Address:

Date(s) of Contract:

Reference 2:

Business Address

Contact Phone #:

Reference 3:

Business Address

Contact Phone #:

PART III - VENDOR RESPONSE

Check each box to indicate which categories your company is applying for award consideration:

� Equipment Parts � Equipment Repair Service � Vent Hood Cleaning Service

Vent Hood Fire Alarm Suppression System Inspection Service � Grease Trap Pumping Service

Note: Vendors may check one or more of the categories listed above. All proposals received will be evaluated for award consideration. Awarded vendors will be placed on the District’s Approved Provider List under each corresponding category.

A. EXPERIENCE and QUALIFICATIONS: Prepare and submit narrative responses to address the following items:

Prepare and submit narrative responses to address the following items:

1. Provide a brief narrative describing your company to include the following:

a. History of firm;

b. Types of Services Provided; and

c. Years of Experience.

2. For each service category checked, indicate the number of years that services have been provided:

Service Type Offered Number of Years Providing Service

Kitchen Equipment Repair Services

Vent Hood Cleaning Services

Vent Hood Fire Alarm System Inspection Service

Grease Trap Pumping Service

3. Specific experience with K-12 school districts. For each service category, indicate the number of years services have been provided to K-12 school district clients:

Service Type Offered Number of Years

Kitchen Equipment Repair Services

Vent Hood Cleaning Services

Vent Hood Fire Alarm System Inspection Service

Grease Trap Pumping Service

4. List any special licensing, certification, expertise and experience that your company offers.

5. Additional Information. Identify any additional skills, experience, qualifications, and/or any other relevant information about the Prospective Bidders qualifications.

B. PROPOSED PLAN

Prepare and submit narrative responses to address the following items:

1. Service Response Time: Indicate your company’s proposed response time for service calls beginning with initial District contact (i.e. – 2 hours, etc.).

Contractor Estimated Response Time

Standard Business Hours:

Mon – Fri, between 7:00 am – 5:00 pm.

After Hours & Weekends:

Mon – Fri, between 5:01 pm – 7:00 am.

Holidays:

2. Warranty: Describe your firm’s proposed warranty to include the time frame for both parts and labor as listed below:

a. Parts Warranty

b. Labor Warranty

3. Sample Repair Estimate: Include with proposal submittal, a sample copy of your company’s repair estimate.

4. Sample Invoice: Include with proposal submittal, a sample copy of your company’s invoice.

5. Sample Customer Agreement: If your company requires a separate customer agreement to be completed, include a copy with your proposal.

6. Additional Information: Provide any additional plans, processes and/or relevant information about Prospective Bidder.