3-Questionnaire (Q-59LP)a.xlsx
XLSX spreadsheet 20 KB Posted
- Attached to
- Fleet Maintenance and Repair
- Solicitation number
- GSS26526-MAINT_REP
- Issued by
- Delaware
About this file
This is a questionnaire document for the Fleet Maintenance and Repair contract opportunity (GSS26526-MAINT_REP) issued by the State of Delaware. The questionnaire is designed to supplement technical proposals and gather detailed information about vendors' service capabilities, certifications, and operational procedures. Respondents must address their facility certifications (ASE certification, manufacturer certifications, EV/high-voltage certification), diagnostic capabilities including OEM diagnostic tools and third-party systems, and electric vehicle service capabilities such as trained technicians, high-voltage safety protocols, battery diagnostics, and software update capabilities. Additional questions address paratransit van maintenance and repair certification for manual and hydraulic wheelchair ramps, transmission repair capabilities, warranty verification processes, manufacturer warranty claim processing, recall and Technical Service Bulletin (TSB) checking procedures, typical turnaround times for preventive maintenance services, minor repairs, and major repairs with diagnostics, and parts discount pricing with referenced pricing sources such as Mitchell or Chilton.
The questionnaire further requires vendors to describe their repair classification system (required, scheduled, or recommended), supporting documentation practices including measurements, photos, and diagnostic reports, and approval procedures for non-preventive maintenance repairs. All responses must be submitted as text-based content without special characters, Excel formulas, or formatting changes to the worksheet structure. The file format must remain unchanged, and responses should not exceed the designated response areas to ensure visibility to the purchasing agency.
View the file
Other files
| File | Type | Posted |
|---|---|---|
| 7-26526 AD2 - timeline changes.pdf | ||
| 4-26526 ITB V2.pdf | ||
| 5-26526 Appendix A - Pricing (BT-01MU).xlsx | XLSX spreadsheet | |
| 1-26526 Appendix C - Required Vendor Forms.xlsx | XLSX spreadsheet | |
| 2-READ ME FIRST - 26526 Appendix B - GSS Bonfire Online Bid Submission Portal Instructions.pdf | ||
| 6-26526 AD1 - Non-Mandatory Pre Bid Meeting.pdf |
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Text version
Instructions
| Fleet Maintenance and Repair |
| GSS26526-MAINT_REP |
Questionnaire
Instructions
| Please provide a response to each question identified on the Questionnaire tab. These responses are intended to supplemental your technical proposal, not replace. |
| When pasting content, please use Paste Special as Text without any formatting. |
| You can only submit text based responses, please do not use special characters like emojis. |
| Please do not change the structure of any of the worksheets. Changing the structure will invalidate your submission. |
| Any additional information outside of the given structure of the worksheets will not be visible to the purchaser. |
| Please do not save this file in a different format. Saving this file in a different format will invalidate your submission. |
| Please do not use Excel formulas in your responses. |
| Fleet Maintenance and Repair |
| GSS26526-MAINT_REP |
Question Set 1: Service Capabilities
Question Response
Certifications (List all that apply) - ASE Certified Facility, Manufacturer Certifications, EV / High Voltage Certification, Other
Diagnostic Capabilities - List all that apply: OME Diagnostic tools / software available, Third-party diagnostic systems, Describe diagnostic capabilities
Electric Vehicle (EV) service capabilities (list all the apply) - Trained / certified technicians, High-voltage safety protocols in place, Battery diagnostics capability, Software update capability, Describe EV service limitations (list all that apply in the comment)
Do you have or are you willing to obtain certification for maintenance and repair of paratransit vans which include manual fold out wheelchair ramps and hydraulic wheelchair ramps?
Can you perform transmission repair?
| Fleet Maintenance and Repair |
| GSS26526-MAINT_REP |
Question Set 1: Service Capabilities
Question Response
Certifications (List all the apply) - ASE Certified Facility, Manufacturer Certifications, EV / High Voltage Certification, Other
Diagnostic Capabilities - List all that apply: OME Diagnostic tools / software available, Third-party diagnostic systems, Describe diagnostic capabilities
Electric Vehicle (EV) service capabilities (list all the apply) - Trained / certified technicians, High-voltage safety protocols in place, Battery diagnostics capability, Software update capability, Describe EV service limitations
Do you have or are you willing to obtain certification for maintenance and repair of paratransit vans which include manual fold out wheelchair ramps and hydraulic wheelchair ramps?
| Fleet Maintenance and Repair |
| GSS26526-MAINT_REP |
Question Set 1: Service Capabilities
Question Response
Do you verify warranty eligibility prior to performing repairs?
Can you process manufacturer warranty claims on behalf of the State?
Do you check for recalls and Technical Service Bulletins (TSBs)?
Describe your warranty verification process
| Fleet Maintenance and Repair |
| GSS26526-MAINT_REP |
Question Set 1: Service Capabilities
Question Response
Turnaround Time (typical) - list typical turnaround times in the comment for the following: PM Services, Minor Repairs, Major Repairs / Diagnostics
| Fleet Maintenance and Repair |
| GSS26526-MAINT_REP |
Question Set 1: Service Capabilities
Question Response
Parts Discount
Pricing References Used (list pricing references used) - Mitchell, Chilton, other
| Fleet Maintenance and Repair |
| GSS26526-MAINT_REP |
Question Set 1: Service Capabilities
Question Response
Do you classify repairs as Required / Scheduled / Recommended?
Do you provide supporting documentation (list all that apply) - Measurements, Photos, Diagnostic Reports, Other
Do you obtain approval before performing non-PM repairs?
File details come from the government source that posted it. Updated .