3-Attachment B SOW KR26-33.pdf

Attachment B Scope of Work

Article 1

Definitions

1.1 Definitions. In this contract, the following definitions apply:

“NSTRC” means the National SafeCare Training and Research Center, a dedicated organization housed at Georgia State University's School of Public Health. Its primary mission is to implement, research, and scale the SafeCare model.

“SafeCare” means an evidence-based in-home parent training curriculum for the prevention of child maltreatment for families with children aged zero through five years that addresses three key risk factors for child abuse and neglect: the parent-child relationship, home safety, and child health.

SafeCare targets these risk factors by offering training on positive parent-infant/child interactions, a safer home environment and appropriate supervision, and encouraging systematic health decision making.

“Utah SafeCare Coach” means a certified Utah SafeCare Provider who is undergoing or has completed the SafeCare Coach training program to demonstrate proficiency in fidelity monitoring of Utah SafeCare Providers.

“Utah SafeCare Provider” means a DHHS-contracted provider’s employee who is undergoing or has completed SafeCare training. To maintain certification, Utah SafeCare Providers must demonstrate proficiency in delivering the SafeCare curriculum to DHHS families and maintaining fidelity standards.

Article 2

SERVICE REQUIREMENTS

2.1 Service Requirements. The Contractor shall:

(1) identify and approve SafeCare applicants that includes:

(A) an informational presentation that addresses the requirements and expectations for successfully delivering SafeCare;

(B) a readiness evaluation process to determine which applicants have a system to deliver

SafeCare and identify obstacles that may prevent an applicant from providing SafeCare to fidelity. The readiness evaluation process must include logistics, referral stream analysis, service capacity in delivering SafeCare, prior staff experience working with families with children aged zero through five years, and experience delivering evidence-based programs; and

(C) coordination with DHHS in identifying which applicants are viable candidates to deliver a sustainable SafeCare program.

(2) coordinate with the DHHS designee to schedule Utah SafeCare Provider and Utah SafeCare Coach trainings;

(3) provide training plans that identify specific training goals and fidelity monitoring of the SafeCare curriculum to ensure certification and competency in delivering SafeCare to fidelity and to train staff;

(4) provide technical assistance, strategic planning, and support to DHHS in:

(A) implementing the SafeCare curriculum;

(B) conducting quality assurance reviews of DHHS contracted providers’ use of the

SafeCare fidelity tools; and

(C) providing SafeCare services with fidelity.

(5) assist with evaluations of Utah SafeCare Providers to determine which staff can be trained and certified as Utah SafeCare Coaches;

(6) meet at least monthly with the DHHS designee to review the progress of Utah SafeCare Providers and Utah SafeCare Coaches. Meet more frequently to discuss those individuals not meeting certification and fidelity requirements. A written monthly report on progress must be sent to the DHHS designee;

(7) provide access to and maintain the NSTRC SafeCare portal to monitor certification progress, reporting, and fidelity monitoring of Utah SafeCare Providers and Coaches; and

(8) provide mentoring and conduct accreditation reviews of each DHHS contracted provider after accreditation is attained.

Article 3

OUTCOMES, MEASURES, AND REPORTS

3.1 Curriculum Delivery and Certification Completion Outcome.

(a) Outcome. The Contractor shall successfully guide Utah SafeCare Providers and Coaches to full model certification, ensuring all participating programs implement the curriculum with absolute fidelity to the evidence-based model.

(b) Measure. The Contractor shall measure workshop attendance, the total number and percentage of programs achieving official SafeCare certification, quiz results, verified fidelity assessment scores demonstrating compliance with the model, practical application of the training with families, completion of training to achieve certification, the total number of curriculum trainings conducted, and the number of active programs actively working with the curriculum toward certification throughout the contract term.

(c) Reports. The Contractor shall provide monthly written reports of progress towards certification completion. The reports must contain information that DHHS can view and download and from the NSTRC SafeCare portal.

3.2 Service Delivery Fidelity and Family Improvement.

(a) Outcome. The Contractor shall monitor and track services delivered by Utah SafeCare Providers to verify provision with fidelity and to measure which families show improvement.

(b) Measure. The Contractor shall monitor families registered for services, frequency of in-home sessions, attendance, satisfaction surveys, and modules completed.

(c) Reporting. The Contractor shall make service delivery and family improvement reports available on the NSTRC SafeCare portal for the DHHS designee to view and download.

Article 4

PAYMENT TERMS AND BILLING INFORMATION

4.1 Payment Terms and Billing Information. The Contractor shall submit invoices at the completion of training sessions and services provided. Invoices must include the following information:

(1) Contractor name, payment address, phone number, and Contractor signature;

(2) contract number;

(3) invoice number;

(4) invoice date;

(5) date of service; and

(6) a description of training and services billed.