Attachment_3_QASP_280-15-0451.docx

RFP No. 280-15-0451

ATTACHMENT 3

Quality Assurance Surveillance Plan

“National Training and Technical Assistance Center for Child, Youth and Family Mental Health (NTTAC)”

Quality Assurance Standard to be met/allowed deviation

Revised Drafts of the 4 Plans of Performance Final Plans of Performance Update Plan of Performance Participate in meetings with previous contractor Ensure receipt from the previous contractor or SAMHSA of complete documentation and all government furnished property Ensure that the Contractor’s personnel receive training from the previous contractor in all system operation and maintenance functions

Task 2 Establish and maintain a Technical Assistance Center

Management of TA Center tasks and responsibilities Implement a continuous quality improvement and task measurement Implement a staff development plan

Develop and compile materials focused on implementation of the Wraparound model Ensure effective information sharing and external review of practices through Webinars Provide expert consultation by researching and preparing papers Develop TA materials specific to System of Care communities.

Implement strategies for information development and distribution Coordinating the development and distribution of up-to-date information Implement distance learning capabilities Set up and manage multiple listservs Create a process for identifying relevant best practices within sites and a format for disseminating Develop products for SOCs and other communities to refine their implementation of the wraparound service A resource bank of materials developed by sites Information Dissemination and Resource Exchange for AI/AN Communities Coordinating the development and distribution of up-to-date information about the TA Center and sites Dissemination of Newsletters Development and dissemination of fact sheets Maintain a list of current contact information, for all key staff for each CMHI grantee

Serve as a resource to the Branch Chief on issues related to cultural and linguistic competence.

Review the cultural competence needs within the Branch and among system-of-care communities Assist the CAFB with strategic planning in the area of cultural competence Oversee the TA provided to grantees and system-of-care communities Document best practices in CLC, as identified among system-of-care communities

Provide administrative support to ensure that youth engagement occurs in states across the country.

Supervise and oversee the functionality of this youth work, ensuring that the vision and mission are in compliance with system of care values and principles.

Develop and maintain youth community networks

Identify, recruit and prepare TA consultants Match Grantees with appropriate consultants Evaluate consultants and provide feedback Provide information on Consultant Clearinghouse to grantees.

Implement strategic planning processes that set short-term, intermediate and long-term TA objectives for system-of-care communities Implement a plan for cross-grantee TA activities Assists grantees by planning meetings, workshops and other cross-grantee TA activities.

Provides distance-learning opportunities develop and implement a plan for web-based seminars (“webinars”) Implement a process for collaborating with program partners Implement strategies to enhance collaboration among child-serving agencies Establish a subject matter expert team Initiate TA Coaches for system-of-care grantees Facilitate the development and identification of specific community needs, assistance with TA planning, and linking communities with consultants and resources.

Implement a process for developing and adopting culturally competent training and TA standards and protocols for AI/AN communities Coordinate TA providers in the CMHI Program to leverage TA to the AI/AN grantees.

Participate in monthly teleconferences and work groups of the Council on Collaboration and Coordination Participate in national meetings at the request of the COR/ACOR Initiate phone and email contacts with each grantee project director Facilitate monthly individual grantee conference calls Develop or review a site-specific TA plan with each grant community and provide TA coordination to enact that plan.

Facilitate conference calls for all tribal CMHI grantees to promote peer-to-peer collaboration and provide TA Facilitate tribal-specific Webinars and other group/peer-to-peer TA activities for grantees Plan, organize and facilitate a 1-day tribal grantee meeting Weekly phone or e-mail communication to orient new grantee to the CMHI program Facilitate a 2-day on-site “start-up visit”

Provide distance learning workshops Provide learning opportunities on issues that assist non-CMHI entities Conduct multi-community TA activities Provide web-based seminars webinars Enhance collaboration among non-CMHI entities and appropriate child and youth serving agencies

Provide travel and TA assistance for Cross-Site Learning Opportunities for CMHI Grantees Provide on-site TA visits to each of the AI/AN grantees Provide travel and TA assistance for Cross-Site Learning Opportunities for non-CMHI Grantees

Policy papers (that are related to meetings conducted under task 10 of this Task order ) highlighting special data and relevant topics concerning mental health

Provide document translation services

Develop draft Annual Report Prepare revised final Annual Report Construct and deliver a draft End of Contract Report with Executive Summary Submit copies of the Final End of Contract Report

Task 15 OMB Clearance

Produce and submit clearance package

Participate in 5 meetings to facilitate transition to the new contractor or the government Deliver all publications, equipment, materials, files, etc. to COR/Alternate COR Deliver all software acquired, developed or altered with documentation Return all data used in the project Develop and submit 5 copies of the inventory list

Develop products to help identify strategies for establishing linkages between the juvenile justice and mental health systems Conduct webinars on Child welfare issues relevant to SOC grantees Conduct workshops at Grantee meetings

Optional Task 4-Technical Assistance in Juvenile Justice Issues

Develop products to help identify strategies for establishing linkages between the juvenile justice and mental health systems

Conduct webinars on Child welfare issues relevant to SOC grantees

Conduct workshops at Grantee meetings