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135 Santilli Highway, Everett, MA 02149 | 781.338.3000 | TTY: N.E.T. Relay (800).439.2370
Performance Measures
Alternate ID #: 27TALJM1 COMMBUYS Bid #:BD-27-1026-DOE02-DOE01-131584
Agency Staff Use Only (This document will be used to evaluate the performance of each awarded vendor) Performance Contracting: Performance contracting is the process of identifying and measuring the results, outcomes or products obtained from a contract through the use of measurable indicators. All procurements are expected to contain quantifiable and clearly defined performance expectations.
| Program Outcomes |
| Are the results or accomplishments that occur because of the service provided through the contract. |
| Program Outputs |
| Are the quantity of services or work conducted (i.e., the # of participants or the # of training sessions provided). |
| Program Efficiency |
| Examine the cost of an outcome or output (i.e., cost per participant or cost per training session). An efficiency measure makes it possible to begin evaluating “reasonable” costs for the requested service. |
| Program Effectiveness |
| Examine whether the outcomes achieved were worthwhile and contained long-term benefit. Effectiveness measures determine the extent to which the program yielded the desired outcomes. |
| Program Outcomes |
| Measure |
| Goal Percentage per Year of Contract |
| Year 1 |
| Year 2 |
| Year 3 |
| Year 4 |
| Increased district capacity to implement HQIM-aligned ESL instruction |
| Participating districts demonstrating increased implementation readiness on pre/post assessments |
| 100% |
| 100% |
| 100% |
| 100% |
| Strengthened district systems for HQIM implementation and continuous improvement |
| Participating districts submit a completed HQIM implementation plan |
| 100% |
| 100% |
| 100% |
| 100% |
| Increased statewide access to high-quality NGESL implementation resources through an accessible and user-friendly toolkit |
| Toolkit resources successfully updated and aligned to Massachusetts Digital Accessibility Standards, HQIM guidance, and DESE-approved accessibility requirements |
| 100% |
| 100% |
| 100% |
| 100% |
| Program Outputs |
| Measure |
| Goal Percentage per Year of Contract |
| Year 1 |
| Year 2 |
| Year 3 |
| Year 4 |
| Facilitation of statewide NGESL HQIM cohort & Completion of HQIM instructional materials reviews |
| 11 cohort sessions completed annually & Up to 5 curriculum reviews, reports, and action plans completed |
| 100% |
| 100% |
| 100% |
| 100% |
| Delivery of differentiated technical assistance |
| Participating districts received required TA sessions and supports |
| 100% |
| 100% |
| 100% |
| 100% |
| Completion of NGESL Toolkit accessibility review and resource updates |
| Accessibility review report completed, toolkit resources updated, ADA-compliant files developed, and revised materials submitted to OLA |
| 100% |
| 100% |
| 100% |
| 100% |
| Program Efficiency |
| Measure |
| Goal Percentage per Year of Contract |
| Year 1 |
| Year 2 |
| Year 3 |
| Year 4 |
| Project deliverables completed on schedule |
| Deliverables completed by established milestones |
| 100% |
| 100% |
| 100% |
| 100% |
| Timely completion of toolkit accessibility updates and resource revisions |
| Accessibility review, toolkit revisions, module updates, and resource submissions completed according to the approved project timeline |
| 100% |
| 100% |
| 100% |
| 100% |
| Participant retention and completion |
| Participating districts completing cohort requirements |
| 100% |
| 100% |
| 100% |
| 100% |
| Program Effectiveness |
| Measure |
| Goal Percentage per Year of Contract |
| Year 1 |
| Year 2 |
| Year 3 |
| Year 4 |
| Systems improvement integration |
| Participating districts effectively integrating HQIM resources and/or review protocol into ELE program improvement plans, curriculum review cycles, TFM continuous improvement plan or district professional learning systemse |
| 100% |
| 100% |
| 100% |
| 100% |
| NGESL Toolkit accessibility and usability improvement |
| Updated NGESL Toolkit resources meeting Massachusetts Digital Accessibility Standards and DESE-approved accessibility requirements upon final review |
| 100% |
| 100% |
| 100% |
| 100% |
| Impact of technical assistance |
| Districts reporting TA improved HQIM implementation efforts |
| 100% |
| 100% |
| 100% |
| 100% |
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