27ACLLP1 - Measures - Final.docx

This is a Performance Measures document for the Adult Learner Opportunity and Workforce Pathways Initiative (Alternate ID: 27ACLLP1) administered by the Massachusetts Department of Elementary and Secondary Education (DESE) Adult and Community Learning Services (ACLS) unit. The initiative seeks a strategic implementation partner to expand access to English language learning, strengthen workforce pathways, elevate learner leadership, and support development of a culturally responsive adult education workforce. The vendor is responsible for implementing and managing multiple key initiatives including the Student Ambassador program, Conversation Cafe, and Student-to-Staff programs, while facilitating regular planning meetings with ACLS staff. The vendor must design and deliver workshops, training sessions, leadership development activities, and technical assistance opportunities aligned with ACLS priorities and Real Estate Development Trust (REDT) goals. The contract term spans four years with performance evaluation across all contract years.

The Performance Measures document establishes quantifiable performance expectations across four evaluation categories: Program Outcomes, Program Outputs, Program Efficiency, and Program Effectiveness. Performance targets are set at 100% achievement for all years across all measures, including vendor alignment with ACLS priorities, implementation of required initiatives, completion of planning meetings, and delivery of workshops and training. Efficiency measures require the vendor to develop recommendations for learner engagement, leadership development, and workforce pathway activities across ACLS workstreams, while effectiveness measures require submission of quarterly progress reports and comprehensive mid-point and final summaries documenting implementation activities, participation, outcomes, lessons learned, and recommendations, with evaluation based on positive participant feedback and survey results. The initiative is supported through state line item 1596-2514 and is subject to World Trade Organization (WTO) procurement guidelines.