273FCC24Q0016 - Live Open and Closed Captioning Support.pdf

FCC // FCC

Document Number: 273FCC24Q0016 p. 1 of 35

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24 & 30

1. REQUISITION NUMBER

OMR2300001

PAGE 1 OF

5. SOLICITATION NUMBER

273FCC24Q0016

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER 6. SOLICITATION ISSUE

DATE: 04/01/2024

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME Joyce Terry-Butler

b. TELEPHONE NUMBER (No collect calls)

(202) 418-1857

8. OFFER DUE DATE / LOCAL

TIME

04/22/2024

17:00 ET

CODE 273FCC

Federal Communications Commission 45 L Street NE Washington, DC 20554

9. ISSUED BY X UNRESTRICTED OR SET ASIDE: % FOR

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

10. THE ACQUISITION IS

SEE

SCHEDULE

11. DELIVERY FOR FOB DESTINATION

UNLESS BLOCK IS MARKED 0 Days: 0.00 %

0 Days: 0.00 % 0 Days: 0.00 % 0 Days: 0.00 %

12. DISCOUNT TERMS

13a. THIS CONTRACT IS

RATED ORDER UNDER DPAS

(15 CFR 700)

13b. RATING

X RFQ IFB RFP

14. METHOD OF SOLICITATION

CODE15. DELIVER TO CODE 273FCC16. ADMINISTERED BY

Federal Communications Commission 45 L Street NE Washington, DC 20554

FACILITY

CODE

CODE

Telephone No.

17a. CONTRACTOR/

OFFEROR

CODE18a. PAYMENT WILL BE MADE BY

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN

OFFER SEE ADDENDUM

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS

CHECKED

19. ITEM NO. 20. SCHEDULE OF SUPPLIES/SERVICES

(Use Reverse and/or Attach Additional Sheets as Necessary)

21. QUANTITY 22. UNIT 23. UNIT PRICE 24. AMOUNT

See Lines

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Govt. Use Only)

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA ARE ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

X 28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN 1 COPIES TO

ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DELIVER ALL ITEMS SET FORTH

OR OTHERWISE IDENTIFIED ABOVE AND ON ANY ADDITIONAL SHEETS SUBJECT TO THE

TERMS AND CONDITIONS SPECIFIED.

29. AWARD OF CONTRACT: REF. _____________________________ OFFER

DATED _________________ . YOUR OFFER ON SOLICITATION (BLOCK 5)

INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE SET FORTH HEREIN,

IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF THE CONTRACTING OFFICER (TYPE OR PRINT) Terry-Butler, Joyce

31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 02/2012)

Prescribed by GSA - FAR (48 CFR) 53.212

X

Document Number: 273FCC24Q0016 p. 2 of 35

19.

ITEM NO.

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: _________________________________

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f. TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

PARTIAL FINAL

33. SHIP NUMBER 34. VOUCHER NUMBER 35. AMOUNT VERIFIED

CORRECT FOR

COMPLETE PARTIAL FINAL

36. PAYMENT 37. CHECK NUMBER

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT 42a. RECEIVED BY (Print)

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 02/2012) BACK

Document Number: 273FCC24Q0016 p. 3 of 35

Table of Contents

Section Description Page Number

1 Continuation Sheet Section B. Supplies and Services Section C. Statement of Work (SOW) Section D. Packaging & Marking Section E. Inspection and Acceptance Section F. Deliveries or Performance Section G. Authorized Callers/ Ordering Officers Section H. Special Contract Requirements Section L. Instructions to Offerors Section M. Basis for Award

2 Contract Clauses Order Terms and Conditions (Basic) - Micro-Purchase [Continuation of Schedule] 52.212-5 Contract Terms and Conditions Required To Implement Statutes or Executive Orders-- Commercial Items (Jul 2018) 52.212-4 Contract Terms and Conditions--Commercial Items (Jan 2017) LOCAL 13-2 Micro-Purchase to Simplified Acquisition Threshold Terms and Conditions - Commercial Item Simplified Acquisitions (NOV 2023) LOCAL 24-1 Reporting on Breaches of Personally Identifiable Information (PII) (NOV 2023) LOCAL 28-1 Hold Harmless and Indemnity Agreement (NOV 2023) LOCAL 3-1 Contractor Promotional Material and Press Releases Relating to the Contract (NOV 2023) LOCAL 3-2 Access to Nonpublic Information and its Release (NOV 2023) LOCAL 3-3 Personal Conflicts of Interest (NOV 2023) LOCAL 32-1 Invoicing Instructions (NOV 2023) LOCAL 37-1 Nonpersonal Services Contract (NOV 2023) LOCAL 37-2 Continuity of Services During an Emergency and Contractor Contingency Plan (NOV 2023) LOCAL 37-3 Suitability and Security Processing (NOV 2023) LOCAL 37-4 Key Personnel (NOV 2023) LOCAL 9-1 Organizational Conflicts of Interest (NOV 2023)

3 Documents, Exhibits, or Attachments

Document Number: 273FCC24Q0016 p. 4 of 35

Section 1 - Continuation Sheet

This Blanket Purchase Agreement (BPA) establishes the terms and conditions under which the FCC will purchase Closed Captioning Services. The BPA will not obligate any funds. The Government will be obligated only to the extent of authorized Orders (BPA CALLS).

All work shall be performed IAW the attached statement of work.

BPA calls in support of this effort will be issued on a Firm Fixed Price (FFP) basis with fixed labor hour rates. All travel cost will be at a Not-to-Exceed (NTE) amount.

The Annual ceiling price / maximum potential value for the BPA is $30,000.00 per year. The sum of all orders for each year cannot exceed $30,000.00 per year. The maximum total potential value for all five years is $150,000.00. No funds will be obligated on this BPA; all obligations will be made per BPA Calls.

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

0001 Year 1: Live Open and Closed Captioning

Services

Firm Fixed Price

PSC: R608

1.000000 LOT

Description: The vendors shall provide live open and closed captioning services to the Federal Communications Commission (FCC).

This effort will be a Federal Communications Commission multiple award Blanket Purchase Agreement (BPA) issued to two (2) vendors.

The BPA will be used to establish the terms and conditions under which the FCC will purchase Captioning Services. The BPA will not obligate any funds. The Government will be obligated only to the extent of authorized Orders (BPA CALLS).

All work shall be performed IAW the statement of work (SOW). See Section (s) C.2, C.3, C.4. C.5, C.6, C.7, C.8, C.9 and C.10.

BPA Calls may be ordered include the following services:

English real time closed Captioning and Web stream captioning/Real-time Captioning - dual output (Endcoder and web stream Connection:

Unit of measure: Fixed hourly rate: $

Spanish language insertion into English Captioning:

Unit of measure: Fixed hourly rate: $

Off-Line Captioning 3 business day delivery of .txt & .SRT file from video file:

Unit of measure: Fixed hourly rate: $

Off-Line Captioning 1 business day delivery of .txt & .SRT file from video file:

Unit of measure: Fixed hourly rate: $

Cancellation Fee less than 48 hours:

Flat fee per incidence: $

Short Notice Fee scheduled less than 48 hours:

Flat fee per incidence: $

Reference Line: OMR1800002 - 0001

Pricing Options: Base

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

0002 Year 2: Live Open and Closed Captioning

Services

Firm Fixed Price

PSC: R608

1.000000 LOT

Description: The vendors shall provide live open and closed captioning services to the Federal Communications Commission (FCC).

Document Number: 273FCC24Q0016 p. 5 of 35

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

This effort will be a Federal Communications Commission multiple award Blanket Purchase Agreement (BPA) issued to two (2) vendors.

The BPA will be used to establish the terms and conditions under which the FCC will purchase Captioning Services. The BPA will not obligate any funds. The Government will be obligated only to the extent of authorized Orders (BPA CALLS).

All work shall be performed IAW the statement of work (SOW). See Section (s) C.2, C.3, C.4. C.5, C.6, C.7, C.8, C.9 and C.10.

BPA Calls may be ordered include the following services:

English real time closed Captioning and Web stream captioning/Real-time Captioning - dual output (Endcoder and web stream Connection:

Unit of measure: Fixed hourly rate: $

Spanish language insertion into English Captioning:

Unit of measure: Fixed hourly rate: $

Off-Line Captioning 3 business day delivery of .txt & .SRT file from video file:

Unit of measure: Fixed hourly rate: $

Off-Line Captioning 1 business day delivery of .txt & .SRT file from video file:

Unit of measure: Fixed hourly rate: $

Cancellation Fee less than 48 hours:

Flat fee per incidence: $

Short Notice Fee scheduled less than 48 hours:

Flat fee per incidence: $

Reference Line: OMR1800002 - 0001

Pricing Options: Base

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

0003 Year 3: Live Open and Closed Captioning

Services

Firm Fixed Price

PSC: R608

1.000000 LOT

Description: The vendors shall provide live open and closed captioning services to the Federal Communications Commission (FCC).

This effort will be a Federal Communications Commission multiple award Blanket Purchase Agreement (BPA) issued to two (2) vendors.

The BPA will be used to establish the terms and conditions under which the FCC will purchase Captioning Services. The BPA will not obligate any funds. The Government will be obligated only to the extent of authorized Orders (BPA CALLS).

All work shall be performed IAW the statement of work (SOW). See Section (s) C.2, C.3, C.4. C.5, C.6, C.7, C.8, C.9 and C.10.

BPA Calls may be ordered include the following services:

English real time closed Captioning and Web stream captioning/Real-time Captioning - dual output (Endcoder and web stream Connection:

Unit of measure: Fixed hourly rate: $

Spanish language insertion into English Captioning:

Unit of measure: Fixed hourly rate: $

Off-Line Captioning 3 business day delivery of .txt & .SRT file from video file:

Unit of measure: Fixed hourly rate: $

Off-Line Captioning 1 business day delivery of .txt & .SRT file from video file:

Unit of measure: Fixed hourly rate: $

Cancellation Fee less than 48 hours:

Flat fee per incidence: $

Short Notice Fee scheduled less than 48 hours:

Document Number: 273FCC24Q0016 p. 6 of 35

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

Flat fee per incidence: $

Reference Line: OMR1800002 - 0001

Pricing Options: Base

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

0004 Year 4: Live Open and Closed Captioning

Services

Firm Fixed Price

PSC: R608

1.000000 LOT

Description: The vendors shall provide live open and closed captioning services to the Federal Communications Commission (FCC).

This effort will be a Federal Communications Commission multiple award Blanket Purchase Agreement (BPA) issued to two (2) vendors.

The BPA will be used to establish the terms and conditions under which the FCC will purchase Captioning Services. The BPA will not obligate any funds. The Government will be obligated only to the extent of authorized Orders (BPA CALLS).

All work shall be performed IAW the statement of work (SOW). See Section (s) C.2, C.3, C.4. C.5, C.6, C.7, C.8, C.9 and C.10.

BPA Calls may be ordered include the following services:

English real time closed Captioning and Web stream captioning/Real-time Captioning - dual output (Endcoder and web stream Connection:

Unit of measure: Fixed hourly rate: $

Spanish language insertion into English Captioning:

Unit of measure: Fixed hourly rate: $

Off-Line Captioning 3 business day delivery of .txt & .SRT file from video file:

Unit of measure: Fixed hourly rate: $

Off-Line Captioning 1 business day delivery of .txt & .SRT file from video file:

Unit of measure: Fixed hourly rate: $

Cancellation Fee less than 48 hours:

Flat fee per incidence: $

Short Notice Fee scheduled less than 48 hours:

Flat fee per incidence: $

Reference Line: OMR1800002 - 0001

Pricing Options: Base

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

0005 Year 5: Live Open and Closed Captioning

Services

Firm Fixed Price

PSC: R608

1.000000 LOT

Description: The vendors shall provide live open and closed captioning services to the Federal Communications Commission (FCC).

This effort will be a Federal Communications Commission multiple award Blanket Purchase Agreement (BPA) issued to two (2) vendors.

The BPA will be used to establish the terms and conditions under which the FCC will purchase Captioning Services. The BPA will not obligate any funds. The Government will be obligated only to the extent of authorized Orders (BPA CALLS).

All work shall be performed IAW the statement of work (SOW). See Section (s) C.2, C.3, C.4. C.5, C.6, C.7, C.8, C.9 and C.10.

Document Number: 273FCC24Q0016 p. 7 of 35

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

BPA Calls may be ordered include the following services:

English real time closed Captioning and Web stream captioning/Real-time Captioning - dual output (Endcoder and web stream Connection:

Unit of measure: Fixed hourly rate: $

Spanish language insertion into English Captioning:

Unit of measure: Fixed hourly rate: $

Off-Line Captioning 3 business day delivery of .txt & .SRT file from video file:

Unit of measure: Fixed hourly rate: $

Off-Line Captioning 1 business day delivery of .txt & .SRT file from video file:

Unit of measure: Fixed hourly rate: $

Cancellation Fee less than 48 hours:

Flat fee per incidence: $

Short Notice Fee scheduled less than 48 hours:

Flat fee per incidence: $

Reference Line: OMR1800002 - 0001

Pricing Options: Base

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

1001 Year 1: Travel

Firm Fixed Price

PSC: R608

1.000000 NTE

Description: The vendors shall provide live open and closed captioning services to the Federal Communications Commission (FCC).

Travel authorized under this CLIN shall be reimbursed to amounts specified in the Federal Travel Regulations (FTR) guidelines. All travel requests shall be submitted to the government and approval obtained in advance prior to making any travel obligations.

The ceiling amount for this CLIN is not-to-exceed (NTE) $2,000.00

Reference Line: OMR1800002 - 0001

Pricing Options: Base

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

1002 Year 2: Travel

Firm Fixed Price

PSC: R608

1.000000 NTE

Description: The vendors shall provide live open and closed captioning services to the Federal Communications Commission (FCC).

Travel authorized under this CLIN shall be reimbursed to amounts specified in the Federal Travel Regulations (FTR) guidelines. All travel requests shall be submitted to the government and approval obtained in advance prior to making any travel obligations.

The ceiling amount for this CLIN is not-to-exceed (NTE) $2,000.00

Reference Line: OMR1800002 - 0001

Pricing Options: Base

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

1003 Year 3: Travel

Firm Fixed Price

1.000000 NTE

Document Number: 273FCC24Q0016 p. 8 of 35

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

PSC: R608

Description: The vendors shall provide live open and closed captioning services to the Federal Communications Commission (FCC).

Travel authorized under this CLIN shall be reimbursed to amounts specified in the Federal Travel Regulations (FTR) guidelines. All travel requests shall be submitted to the government and approval obtained in advance prior to making any travel obligations.

The ceiling amount for this CLIN is not-to-exceed (NTE) $2,000.00

Reference Line: OMR1800002 - 0001

Pricing Options: Base

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

1004 Year 4: Travel

Firm Fixed Price

PSC: R608

1.000000 NTE

Description: The vendors shall provide live open and closed captioning services to the Federal Communications Commission (FCC).

Travel authorized under this CLIN shall be reimbursed to amounts specified in the Federal Travel Regulations (FTR) guidelines. All travel requests shall be submitted to the government and approval obtained in advance prior to making any travel obligations.

The ceiling amount for this CLIN is not-to-exceed (NTE) $2,000.00

Reference Line: OMR1800002 - 0001

Pricing Options: Base

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

1005 Year 5: Travel

Firm Fixed Price

PSC: R608

1.000000 NTE

Description: The vendors shall provide live open and closed captioning services to the Federal Communications Commission (FCC).

Travel authorized under this CLIN shall be reimbursed to amounts specified in the Federal Travel Regulations (FTR) guidelines. All travel requests shall be submitted to the government and approval obtained in advance prior to making any travel obligations.

The ceiling amount for this CLIN is not-to-exceed (NTE) $2,000.00

Reference Line: OMR1800002 - 0001

Pricing Options: Base

Section B. Supplies and Services

B.1. SUPPLIES AND SERVICES

Offerors shall complete the attached Pricing Sheet.

Vendors are requested and expected to provide competitive discounts.

The supplier warrants that prices set forth are as low as, or lower than; those charged most favored customers for comparable services and/or supplies under similar terms and conditions, in addition to any discounts for prompt payments.

B.2. ORDER TYPE

This solicitation will be competed under FAR PARTS 12 and 13 and will result in the award of a multiple award performance Blanket Purchase Agreement (BPA); comprised of two (2) vendors. The BPA calls will be issued on a Firm Fixed Price (FFP) basis. The vendors shall provideOpen Live and Closed Captioning Services to the Federal Communications Commission (FCC) pursuant to the Statement of Work (SOW).

This BPA and associated calls placed under it are governed by the terms and conditions of the resulting BPA.

The BPA is unfunded; each call placed under this BPA will be funded separately.

Document Number: 273FCC24Q0016 p. 9 of 35

B.3. CEILING PRICE

The annual ceiling price / maximum potential value for the BPA base year and each preceding year is $30,000.00 per year. The total BPA ceiling price (maximum potential value), for the effort is $150,000.00.

No funds will be obligated on this BPA; all obligations will be made per BPA Calls.

Section C. Statement of Work (SOW)

C. STATEMENT OF WORK

C.1 BACKGROUND

The Federal Communications Commission (FCC) requires live and post captioning of FCC open agenda meetings, press conferences, public workshops, field hearings, En-Banc hearings, public and internal training programs, and other events, over the course of the fiscal year. These events vary in requirements, length, geographic locations, and correlating FCC events. The FCC sponsors approximately 200 events annually. These programs take place at the FCC HQ Building in Washington, DC and other locations throughout the United States.

The FCC as a federal agency is required to comply with Section 504 of the Rehabilitation Act which requires reasonable accommodations for disabilities. Closed Captions for all video and audio programs created by the FCC meets the legal requirement to make this material available to the deaf and hard of hearing.

C.2 SCOPE

The government anticipates entering into a multiple award Blanket Purchase Agreement (BPA) with two (2) vendors that shall provide live open and closed captioning support services as described below. Under this Blanket Purchase Agreement BPA, the vendors shall provide non-personal services for the Federal Communications Commission (FCC), Washington, DC for live open and closed captioning services and closed caption-related services.

C. 3 GENERAL REQUIREMENTS AND TASKS

All work shall be performed in a timely and businesslike manner, shall be professional in every respect, and shall conform to and be executed in accordance with the requirements specified below and the supplemental requirements listed in any related BPA calls.

C.3.1 The closed captioning services specified by this BPA include the following:

C.3.1.1 The Contractor shall provide the supervision, personnel, and equipment to provide remote live closed captioning services of events sponsored by the FCC defined by individual BPA calls. The Contractor's equipment must have the ability to interconnect with but not limited to, an iCap account maintained by the FCC. The contractor must provide all equipment required for their captioning staff to monitor the live audio of FCC proceedings through accessing the FCC designated systems such as Teams, Zoom, WebEx, iCap or a phone bridge established and maintained by the FCC. The contractor staff shall be made available to conduct systems test(s) no less than 15 minutes prior to the scheduled start time of the event.

The Contractor shall be able to provide the FCC with accessibility of the captioning through IP connection over the internet as requested.

The Contractor must provide a code snippet (widget) for each event that can be included in the markup of a webpage (embedded) that will display live captions directly on the web page in the embedded player. The embedded player must also contain a "pop out" link that displays the live captions full-screen in a new browser window.

Captioners are required to e-mail their captured text files to the specified FCC personnel within two

(2) hours of the conclusion of the allotted time assigned to provide the required captioning services.

The FCC will provide the contractor with a group of e-mail addresses for the captured test files to be e-mailed.

The Contractor shall contact the Audio Visual Center (AVC) staff at the conclusion of each event to confirm that the event is over before terminating captioning services. Contact information will be provided by the Contracting Officer's Representative (COR).

The Contractor must be able to provide the simultaneous transmission of live captions to the FCC website as well as the AVC. The Contractor must provide a URL location that can be embedded on the FCC’s website and linked to by the FCC staff to permit viewing by the public over the internet separate from the live video stream that the FCC provides.

The Contractor must be able to provide Spanish captioner to insert Spanish remarks into the primary English stream when the speaker begins speaking in Spanish. There will be a minimum of 12 meetings that require this ability and will be noted in their BPA call. Other meetings will be on an ad hoc basis and noted in the BPA call order.

Document Number: 273FCC24Q0016 p. 10 of 35

C.3.2 The contractor will provide off-line captioning on an individual BPA call.

The Contractor will provide timed, roll-up captioning in .SRT file format created from video MP4 file format videos. The Contractor will also include a standard .txt file. The standard delivery time frame will be five (5) business days from the conclusion of the event.

The Contractor will provide an estimate for each BPA call based on the length of the video and a standard five (5)business day delivery.

The Contractor will include any additional cost pricing, if available, for next day delivery of the .SRT file and .txt file.

The Contractor will include any cost pricing, if available, for three (3) business day delivery of the SRT file and .txt file.

C.4 RESPONSE TIMES

Contractor shall confirm the availability of captioning services within 4 hours of the receipt of a request by the Contracting Officer's Representative (COR).

Contractor shall respond to requests for all services in a time efficient manner, such that the event is not disrupted or unduly delayed.

Contractor shall contact OMR staff 15 minutes prior to event start to confirm audio and captioning between the Control room and the contractor.

C.5 OTHER REQUIREMENTS [This will only be applicable if onsite support services is required) Building access badges: The FCC will issue a temporary badge to the Captioner on the days services are performed onsite at the FCC Headquarters Building. Upon notification by the contractor of the name of the Captioner scheduled for a day, the Contracting Officer’s Representative (COR) will notify the Security Operations Center (SOC) . A badge will be waiting at the security desk for the Captioner when they arrive.

C.6 CALL TYPE

BPA calls in support of this effort will be issued on a Firm Fixed Price (FFP) basis with fixed hourly rates.

C.7 TRAVEL

No travel costs shall be reimbursed to the Contractor, except as provided in this contract or as specified in BPA calls issued under the BPA.

If travel is specified in the BPA call, the travel will be authorized and billed in accordance with the Federal Travel Regulation (FTR) and may be authorized by the Government only upon the advanced request of the Contractor. Travel shall be invoiced as other direct costs (ODC) and separate from the contracted services.

C.8 EXTENT OF OBLIGATION

This BPA does not obligate any funds. Funding will be placed on BPA calls only. The Government is obligated only to the extent of authorized BPA calls actually made under the agreement.

C.9 ORDERNG PERIOD

The ordering period is for five years from date of award.

The Government will perform annual evaluations to determine the necessity of continued service and to make adjustments accordingly.

Any BPA call issued during the effective period of the BPA and not completed within that time shall be completed by the Contractor within the time specified in the BPA Call. The contract shall govern the Contractor's and Government's rights and obligations with respect to that BPA call to the same extend as if the BPA call were completed during the BPA's effect period; provided, that the Contractor shall not be required to make any deliveries under this contract after 6 months after expiration of

BPA.

C.10 APPLICABLE AUTHORITIES/DELAYS OR FAILURE TO PROVIDE

1. Failure to provide Open Live and Closed Captioning Services: Reference FAR Clause 52.211-11, Liquidated Damages

— Supplies, Services, or Research and Development.

2. Unless stipulated in the BPA call, the Contractor shall comply with the Department Of Labor (DOL) Wage Determination for Washington, DC, which is 2015-4281 revision 28, dated 12/26/2023.

Section D. Packaging & Marking

Not applicable for Live Open and Closed Captioning Services.

Section E. Inspection and Acceptance

Document Number: 273FCC24Q0016 p. 11 of 35

See FAR Clause 52.212-4 Contract Terms and Conditions per the clause.

Section F. Deliveries or Performance

F.1. PERIOD OF PERFORMANCE (PoP) The BPA period of performance is a multiple award BPA; comprised of two (2) vendors for a five-year base period; lasting from date of award thru to year 2029. The Government shall review this agreement annually and, as necessary, make adjustments.

F.2. PLACE OF PERFORMANCE

All work for the BPA shall be stipulated in each BPA Call. Locations shall vary from FCC sites/locations to Third Party venues located anywhere in the Continental United States, Puerto Rico, the Virgin Islands, and Guam.

F.3. HOURS OF OPERATIONS

The contractor is responsible for conducting business with the FCC during the business hours between 8:00am – 4:30pm Eastern Time (ET) Monday through Friday, except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government-directed facility closings.

F.4. OBSERVANCE OF FEDERAL HOLIDAYS AND CLOSURE OF FCC FACILITIES

Unless otherwise directed by the Contracting Officer (CO), the contractor shall not perform services at FCC facilities or offices on federal holidays. The FCC observes the following days as holidays:

New Year's Day Martin Luther King Jr.'s Birthday Washington's Birthday Memorial Day Independence Day Juneteenth National Independence Day Labor Day Columbus Day Veterans Day Thanksgiving Day Christmas Day In addition, Inauguration Day is a recognized Federal holiday in the Washington, DC area every four

(4) years as provided under 5 U.S.C. § 6103 (c).

Any other day designated by Federal law, Executive Order or Presidential Proclamation.

Observances of such days by Government personnel shall not be cause for additional period of performance or entitlement to compensation except as set forth in the contract. If the contractor's personnel work on a holiday, no form of holiday or other premium compensation will be reimbursed either as a direct or indirect cost, unless authorized pursuant to an overtime clause elsewhere in this contract.

F.5 DELIVERY LOCATIONS

As indicated by the BPA call order.

F.6. INVOICING

1. The Vendor is responsible for submitting their invoice timely. An invoice should be submitted no later than 30 days after the end of the FCC event.

2. To permit auditing and proper processing by the COR and other FCC staff, the Vendor shall provide individual invoices for each event with the following information on each invoice:

• Event name and BPA Call number as given in the BPA Call

• Service Performed

• Date of event

• Hourly rate charged

• Quantity of hours billed

• Total cost of captioning

3. Reference FCC Invoice clause.

Section G. Authorized Callers/ Ordering Officers

G. BPA CONTRACT ADMINISTRATION DATA

G.1 CONTRACTING OFFICER (CO)

Contracting Officer:

Joyce Terry-Butler 45 L Street N.E., Washington, DC 20554

Document Number: 273FCC24Q0016 p. 12 of 35

(202) 418-1857 (office) Joyce.terry-butler@fcc.gov

G.2 CONTRACTING OFFICER’S REPRESENTATIVE (COR)

The Contracting Officer (CO) will designate a Contracting Officer’s Representative (COR) at the time of award. The COR is responsible for monitoring the Contractor’s progress in fulfilling the requirements specified in Section C of this contract. The COR ensures that all required documentation and services are submitted or performed in accordance with the requirements of this contract. Should the Contractor fail to fulfill any contractual requirements, the COR must inform the Contractor of such failure. The COR must also inform the Contracting Officer of any technical or contractual problems or delays. The COR also approves invoices and performs final inspection and acceptance of work performed under this contract.

The COR is not authorized to make any commitments or obligations on behalf of the FCC, including, without limitation, the exercise of options or the incurrence of costs beyond the stated ceiling. The COR may not grant the Contractor permission to deviate from the requirements stated in the contract, nor direct the Contractor to perform any work beyond that stated in the contract.

G.3 INVOICING PROCEDURES

All invoicing will be submitted electronically via the Department of Treasury’s Invoice Processing Platform (IPP). The Contractor’s invoice will be for no less than one month.

Billing and payment shall be accomplished in accordance with FCC Local Clause LOCAL-32-1 Invoicing Instructions (Nov 2023) To obtain payment, the Contractor shall submit a proper invoice (see FAR 32.905(b)) electronically via the U.S. Department of the Treasury’s Invoice Processing Platform (IPP), which can be accessed at https://www.ipp.gov. In order to enroll to use the IPP system, the Contractor must follow instructions provided in an enrollment email that it receives from the IPP.

G.4 ORDER TYPE

This solicitation will be competed under FAR Parts 12 and 13 and will result in the award of a multiple award Blanket Purchase Agreement (BPA). The BPA call will be issued on a Firm Fixed Price (FFP) basis for fixed hourly rates. The contractor shall provide live and closed captioning support services to the FCC pursuant to the Statement of Work (SOW). This BPA and associated calls placed under it are governed by the terms and conditions of the resulting BPA.

The BPA is unfunded; each call placed under this BPA will be funded separately.

1. Ordering Period The ordering period for this BPA is five (5) years.

The government will perform annual evaluations to determine the necessity of continued service and to make adjustments accordingly.

Any calls issued during the effective period of this BPA and not completed within that time shall be completed by the contractor within the time specified in the BPA call. The BPA/BPA call shall govern the contractor’s and government’s rights and obligations with respect to that call to the same extent as if the calls were completed during the BPA’s effective period; provided, that the contractor shall not be required to make any deliveries under this BPA after six (6) months after expiration.

G.5 ORDERING PROCEDURES

The following persons are hereby authorized to place orders under this BPA and are designated as the only authorized ordering official as specified:

For Purchase Card Orders (non-recurring services at or below $3,000, via purchase card only):

1. Designated ordering official: Jeff Riordan (202) 418-0460- FCC Office of Media Relations (OMR) All BPA calls:

2. Any FCC Contracting Officer- FCC Enterprise Acquisition Center (EAC) BPA Call orders:

1. Any FCC Contracting Officer – FCC Enterprise Acquisition Center (EAC) The Contractor SHALL NOT accept phone calls or emails from any individual not identified above to place Purchase Card or BPA Calls under this BPA. As appropriate, the BPA and SOW will be modified to add and delete individuals authorized to place calls.

2. Ordering under this BPA shall be accomplished through issuance of BPA Calls (Orders) by the Contracting Officer (CO). The initiation of BPA call(s) shall be made via an electronic written request, paper, or oral communications, which shall include; (1) The services to be performed, (2) date of service, (3) location of performance, (3) start and approximate end time of proceeding, (4) points of contact, (5) price, and (6) any unique quote preparation instructions.

3. The contractor shall invoice the FCC using the invoice clause and the NET 30 payment terms.

4. The BPA call(s) will be issue at Firm Fixed Price and only changed via call/order modification.

5. The COR shall pay the invoice with a Government Purchase Card or via electronic funds

Document Number: 273FCC24Q0016 p. 13 of 35 transfer (EFT).

6. In all cases, a call/order number be furnished to the contractor by the authorized user during placement of a call/order. The contractor is required to insert the call/order number on the invoice.

Failure to include the call/order number on the invoice may adversely impact the expeditious processing of payments and will be regarded as an invoice discrepancy.

7. The Government will use best efforts to provide the Contractor with at least 48-hour notice for Captioning services. However, on occasion Captioning services may be scheduled on very short notice. In such an instance, as much notification as is possible under the circumstances presented will be provided.

8. When a scheduled date of service is to be canceled, it is understood and agree that the contractor will be notified as soon as possible, but the FCC will attempt to provide at least 24-hour advance notice.

9. The contractor shall be allowed to discount rates stated in their BPA for individual calls/orders.

G.6 Method of Payment The following are authorized methods of payment:

1) A Government purchase card in use by an authorized ordering official and used as defined for that ordering official.

2) For all remaining orders a written BPA call shall be issued by a Contracting Officer and invoices shall be submitted for payment in accordance with the invoicing instruction in Section G.2. – Invoicing Procedures.

G.7 Funding This BPA does not obligate any funds nor authorize any deliveries. The Government is obligated only to the extent of funds obligated on authorized BPA call issued under this BPA by the Contracting Officer or authorized ordering official. The volume of purchases through this BPA will have no minimum limit. The Government is under no obligation to the BPA holder to purchase any specified quantity of products or services.

Section H. Special Contract Requirements

H.1. CERTIFICATIONS

All court reporters that work under this contract must be certified by the National Court Reporters Association (NCRA) as either a Certified Realtime Reporter (CRR) or a Certified Broadcast Captioner

(CBC).

Certifications verifying this criteria for all personnel working on this effort must be provided to the COR at the time of quotation submission.

All reporters must demonstrate they have maintained certification with NCRA through either a current/ active certificate or NCRA transcript of Continuing Education Units.

H.2. QUALITY ACCEPTANCE LEVEL (%)

The contractor must ensure a 95% or greater accuracy of live caption programs and 100% accuracy on post-captioned programs. The FCC will periodically review captioned events to ensure this rating is being met.

H.3. DATA OWNERSHIP

The master copy of each captioned product, and any other material which is part of or relates to any action recorded or captioned by the contractor and produced under this BPA are the property of the United States Government.

H.4. CONFLICT OF INTEREST

The contractor, its sub-contractors, its agents, or its employees shall not, during the period of this Statement of Work / BPA with the Government, hold any position or have any official relationship with, any stocks or bonds of, or have any legal interest in the participants of the hearing/proceeding, excluding the United States Government. This requirement may be waived by the Government in particular proceedings and may be waived in quasi-legislative proceedings that involve numerous parties.

H.5. NON-DISCLOSURE STATEMENT

Contractor shall be required to sign a Non-Disclosure Statement. The Non-Disclosure Statement will be provided to the successful contractors at time of BPA award.

H.6. CONFIDENTIALITY OF DATA

[RESERVED]

H.7. LOSS OF TESTIMONY

If captioning of the video must be done / redone as a result of: mechanical breakdown, negligence, Document Number: 273FCC24Q0016 p. 14 of 35 or any cause subject to reasonable control by the contractor, the contractor shall provide the services necessary to recaption the video and provide the services of such retakentestimony / verbatim at no charge to the FCC and shall reimburse the FCC for any monetary loss (travel, wages, attorney fees, or et) incident thereto. The contractor shall make good and reshoot the video if necessary.

H.8. GOVERNMENT FURNISHED INFORMATION (GFI)

The government shall provide the process to access the encoders to be used for each event to be captioned in the Commission Meeting Room. The contractor shall be required to connect and verify the reception of the audio. In case of an offsite event the FCC will provide site specific information to the contractor to enable them to remotely connect to the site in the BPA call.

In the event of a WebEx, Zoom or Teams event the government will provide the connection information to the contractor.

For pre-recorded video captioning the government shall provide the video in MP4 format for use by the contractor to caption.

Section L. Instructions to Offerors

L.1 INSTRUCTIONS TO OFFERORS

The Federal Communications Commission (FCC) contemplates placing a multiple award Blanket Purchase Agreement (BPA) from this Request for Quotation (RFQ). The RFQ is being competitively solicited under subpart FAR Parts 12 and 13. All subsequent BPA calls issued under this BPA will be Firm Fixed Price (FFP).

Quotes shall be specific and comply with the format, composition, and content instructions set forth below. Quotes shall include details sufficient for FCC to be able to evaluate and confirm the validity of the Vendor’s stated claims.

Quotations shall not simply rephrase or restate FCC’s requirements, but, rather, provide a convincing rationale to address how the Vendor intends to meet the FCC’s requirements.

Vendors should assume the Government has no prior knowledge of its capabilities, education or experience.

L.2 GENERAL INSTRUCTIONS

The Government will not be obligated to pay any costs incurred by the Vendor in the preparation and submission of a quote in response to this RFQ.

Vendors must include in their quote all information requested by this RFQ and must submit their quote in accordance with the instructions set forth in this solicitation. It is the Vendor’s responsibility to ensure the completeness of its quote.

A Vendor’s quote shall clearly address the requirements addressed for Volume I: Technical and Volume II: Price.

The Government may reject a quote if it fails to comply with the requirements set forth in these Instructions to Vendors, especially if the Contracting Officer (CO) determines that substantial revisions or supplementation of the quote would be necessary to permit evaluation or if significant errors or omissions in the quote appear to be due to a lack of diligence or competence of the Vendor.

The Government may evaluate quotes and award a BPA and subsequent BPA calls as submitted and without exchanges of any kind.

Therefore, the Vendor’s quote should contain the Vendor’s best terms from a technical and price standpoint.

• The Vendor shall use the Statement of Work (SOW) requirements, the pricing sheet, and this Instructions to Vendors as the basis to prepare the quote.

• Unless otherwise noted, it is not acceptable to state “have read, understand and will comply,” or words to that effect to address a requirement.

• The quote shall be specific and comprehensive. Clarity and coherence are very important.

• The Vendor shall avoid using vague or ambiguous words or phrases (e.g., as necessary, periodically, and as required).

• The Vendor shall not include any price/price information in the technical proposal volume.

• The Vendor’s responses to solicitation technical requirements shall correspond to the sections identified in the SOW.

L.2.1 QUESTIONS

All questions shall be submitted via email to joyce.terry-butler@fcc.gov and EAC-Proposals.gov. Any question(s) received by any other method regarding the RFQ will not be answered.

Each question should be stated as clearly as possible using the attached Vendor Question Template. The cutoff date for questions is Monday, April 8, 2024 at 5:00pm Eastern Time (ET).

The Government is under no obligation to answer questions about the solicitation received after that cutoff date and time.

Responses to questions timely submitted will be posted on ebuy.gsa.gov, with questions reproduced verbatim as received.

Accordingly, Vendors should frame questions in a way so as to not reveal quote strategies or proprietary or confidential information.

L.2.2 QUOTATION DUE DATE

Quotes are due no later than Monday, April 22, 2024 at 5:00pm Eastern Time (ET).

L.2.3 QUOTATION SUBMISSION

Quotes shall be submitted as described herein. Quotes submitted in response to this RFQ shall be formatted as stated below and furnished via email to joyce.terry-butler@fcc.gov and EAC-Proposal.gov.

Quotes shall be submitted in two (2) separate files with the volume number (e.g. Volume I: Technical).

Quotes submitted after the time and date specified for receipt will be considered LATE and will not be evaluated.

Document Number: 273FCC24Q0016 p. 15 of 35

L.2.4 QUOTATION DOCUMENTS

Document Format –The minimum type size shall be 12-point Time New Roman standard font with single spacing. Typesetting, font compression, or other techniques to reduce character size or spacing are not permitted and are considered a deliberate attempt to circumvent the page limitations. Prohibited techniques include setting the paragraph line spacing, a feature of MS Word, “exactly at 12 point.” Pages shall be numbered sequentially by volume. No pen and ink changes are allowed.

The Vendor shall prepare the quote as set forth below in Table 1: Quotation Organization.

A complete quotation shall consist of two (2) separate volumes as organized under Table 1 below. Each volume shall be limited to the maximum number of pages shown in the table.

Page counts do not apply to the cover page, and the pricing quote.

The FCC will not require evaluators to search other quote volumes or tabs for information that are not appropriately located under these instructions. If required information is not placed in the appropriate volume and tab, that information may be deemed “Unacceptable” and the Vendor may be removed from the competition. Therefore, Vendors shall ensure that each quote volume is complete and submitted in accordance with the instructions herein.

Table 1: Quotation Organization Volumes/Tabs Volumes/Tab Titles Volume Page Limits Volume I - Technical Quote Summary 1 Tab 1 Corporate Experience 3 Tab 2 Staffing Plan 3 Tab 3 Personnel - Resumes 2 pages per resume

Volume II - Price Tab 1 Price None

L.3. VOLUME I - TECHNICAL

L.3.1 QUOTATION SUMMARY

This volume shall include:

1. Date quote submitted

2. RFQ Title and number

3. Vendor’s name

4. Vendor’s Address

5. Name(s) and telephone numbers of Vendor’s Point of Contact pertaining to the RFQ

6. Vendor’s Universal Entity Identification (UEI), Cage Code, and Taxpayer Identification Number (TIN)

7. Statement that the Vendor’s SAM registration is current

8. Socio Economic Designation (Prime and subcontractor)

9. The name, UEI, Cage Code, and TIN of each proposed subcontractor (as applicable).

10. Statement that the quote is valid for 90 business days from the date of submission

11. Statement of compliance indicating either complete compliance with the solicitation or a detailed analysis of any objections, exceptions, or contingencies to the terms of the solicitation.

L.3.2 TAB 1: Corporate Experience Describe any corporate experience that relates to the level of work detailed in the SOW. This description may include:

• An explanation as to how the Vendor’s experience on similar past assignments will enhance its ability to successfully perform the duties and responsibilities required to perform live open and closed captioning services.

L.3.3 TAB 2: Staffing Plan.

The Vendor’s staffing plan shall describe the Vendor’s processes and procedures for identifying, recruiting, hiring, screening, and retaining sufficient numbers of qualified personnel to meet the Government’s performance objectives. The plan shall describe the techniques used to ensure efficient and effective use of personnel, as well as any training and/or certification programs the Vendor uses to maintain proficiency and verify qualifications.

The Vendor shall demonstrate its ability to obtain qualified personnel to meet the requirements of the solicitation and set forth how it will ensure that the FCC receives well-qualified staff that will continue to meet the needs of the FCC throughout the term of the BPA.

The Vendor’s approach shall discuss how the knowledge, skills, experience, training, and capabilities of personnel relate to the SOW requirements.

L.3.4 TAB 3: Personnel - Resumes The Vendor shall provide resumes for all personnel. Resumes shall be limited to two (2) pages per person and follow FCC’s type font and page instructions for the quote. All resumes shall follow a consistent format and shall include, at a minimum: employment history; positions and responsibilities; and a summary of qualifications, education, specialized training, and professional certifications.

L.4 VOLUME II: PRICE

L.4.1 TAB I: Price The Vendor shall complete the Pricing Sheet (see Attachment A – Pricing Sheet). For each CLIN. Vendors shall propose fully burdened rates for the LCAT in the pricing sheet. These rates shall be the basis for all BPA calls.

Document Number: 273FCC24Q0016 p. 16 of 35

Section M. Basis for Award

BASIS FOR AWARD

The Government intends to make a multiple award Blanket Purchase Agreement (BPA) to the two lowest price technically acceptable vendors. Accordingly, all evaluation factors will not be scored, but will, instead, be evaluated on a “go,” “no-go” basis.

The two lowest price quotes receiving a “go” for all evaluation factors will receive an award. Award may be made without discussion therefore the offering vendor will be requested to submit an initial quote on the most favorable terms from a technical and price standpoint.

Section 2 - Contract Clauses

Order Terms and Conditions (Basic) - Micro-Purchase [Continuation of Schedule]

Order Terms and Conditions (Basic) - Micro-Purchase [Continuation of Schedule]

(a) The following Federal Acquisition Regulation (FAR) clauses are incorporated by reference with the same force and effect as if they were given in full text in the version effective on the date of order issuance: 232-1 (Payments), 52.232-25 (Prompt Payment), 52.233-1 (Disputes), 52.233-4 (Applicable Law for Breach of Contract Claim), 52.249-1 (Termination for Convenience of the Government), and 52.249-8 (Default).

(b) The FCC specifically does not agree to, and shall not be bound by, any vendor term, condition, or license that:

(1) makes the applicable or governing law controlling this order (or any vendor license under it) other than Federal law;

(2) requires the FCC to consent to the jurisdiction or venue, or both, of State or local courts or those of foreign countries;

(3) requires the FCC to indemnify the contractor or any other party, or imposes upon the FCC any currently indefinite liability;

(4) requires the FCC or the United States to tender or assume the defense of a civil or criminal action, or alter the rights or prerogatives of the Attorney General of United States in the conduct of litigation on behalf of the United States or its agencies;

(5) requires the FCC to assume nondisclosure obligations that are incompatible with its statutory disclosure obligations under the Freedom of Information Act, court orders, or its…