273FCC24Q0016_Vendor_Question_Template_Government responses.pdf

Vendor Question Template – Live Open and Closed Captioning Services and Closed Caption-related Service

Question Number

Section, Document Name, & Page #

Vendor Question Government Response

1 H.2. QUALITY

ACCEPTANCE LEVEL

(%); Page 13

Since the solicitation requires certified captioners, can the accuracy requirement be raised to 96.5%, which is the requirement to become certified by NCRA?

No.

2 Attachment A – Pricing

For cancellations, any qualified/certified captioner is going to require reimbursement for the full duration of the scheduled assignment. If FCC only allows a flat fee, agencies will either need to charge a much higher flat rate than cancellations will likely be in reality, or use unqualified captioners that don’t follow industry standards. Will FCC revise the pricing sheet to adhere to the industry standard for reimbursement of cancellations?

No.

3 Pricing Sheet Will SRT files be for transcripts of the live assignments or for separate recordings that require Transcription & Postproduction services?

All live events will need a .srt file.

Offline captioning may require a .srt file/.txt file or both.

4 L.2.4 QUOTATION

DOCUMENTS – Page

The solicitation requests that vendors provide comprehensive and detailed responses to all facets of the SOW. In that case, will FCC consider allowing more pages so that vendors can meet these requirements?

The page count for Volume I:

Technical is increased as follows:

Tab 1 – 4 pages Tab 2 – 4 pages Tab 3 – is unchanged

5 L.2.4 QUOTATION

DOCUMENTS – Page

The response instructions include tabs to separate volume sections. IS FCC looking for bid responses in Excel documents? If not, can FCC clarify what “tabs” mean in this case? Or is this another term for sections?

Volume I has three (3) tabs that must separate and labeled with titles and not in an Excel format.

Vendor Question Template – Live Open and Closed Captioning Services and Closed Caption-related Service

Question Number

Section, Document Name, & Page #

Vendor Question Government Response

6 L.3.4 TAB 3:

Personnel – Resumes –Page 15

How many personnel résumés does FCC want with vendor proposals?

Three resumes.

7 BASIS FOR AWARD –

Considering the relatively low total volume required, will FCC consider making a single award to a qualified vendor with the lowest price?

It is a possibility but 2 is the preferred method to provide redundancy for the commission due to captioning requirements.

8 L.2.3 QUOTATION

SUBMISSION – Page

Instructions state to submit proposals to the CS and EAC- Proposal.gov. However, we can’t access this website. Can FCC clarify how vendors are supposed to submit invoices, and whether submission should in fact be made to EAC-Proposal.gov?

The proposals are to be EMAILED to joyce.terry-butler@fcc.gov and to EAC- Proposals@fcc.gov .

9 Document Number:

273FCC24Q0016

Cancellation Fee less than 48 hours:

Flat fee per incidence: $ Short Notice Fee scheduled less than 48 hours:

Flat fee per incidence: $

p. 4, 5, 6, 7 & 8

Is the cancellation fee for before it is delivered or after the request is made?

The cancellation fee, if any, is for cancellation of an event less than 48 hours before the event was scheduled to take place.

10 Document Number:

273FCC24Q0016

Cancellation Fee less than 48 hours:

Flat fee per incidence: $ Short Notice Fee scheduled less than 48 hours:

Flat fee per incidence: $

p. 4, 5, 6, 7 & 8

Can the cancellation fee be a % or does it have to be a flat fee?

It can be either.

mailto:joyce.terry-butler@fcc.gov mailto:joyce.terry-butler@fcc.gov mailto:EAC-Proposals@fcc.gov mailto:EAC-Proposals@fcc.gov