26-61_May_4_26_solicitation_doc.pdf

This is a Request for Proposal (RFP) issued by the City of Norwich, Connecticut for the design, procurement, installation, configuration, and support of an enterprise-grade Fire Station Alerting System. The scope encompasses a dispatch center system and two fire station systems (Headquarters and Station 2), with options for five additional station controller units. The system must integrate with the City's Computer Aided Dispatch system (Motorola PremierOne or equivalent) and radio systems to deliver audible, visual, and mobile device alerts to firefighters. Required deliverables include redundant communications gateway servers, CAD interface modules, audio/radio interface modules, voice alerting licenses, station controller units, UPS backup power systems, LED speakers, LCD message signs, strobe-integrated speakers, indicator panels, and push buttons. The pre-bid meeting is scheduled for May 11, 2026 at 10:00 A.M. at 10 Thames Street, Norwich, CT. Proposals are due by 2:00 P.M. on June 2, 2026 through the City of Norwich Procurement Portal. The solicitation opened April 29, 2026 at 10:15:00 A.M. EDT and closes June 2, 2026 at 2:00:00 P.M. EDT. All proposals must remain valid for at least 120 days, and no bidder may withdraw its bid within 60 days of the bid opening date.

Vendors must provide clear, labeled system architecture diagrams depicting network connectivity, data flow, and communication methods (API, IP, audio paths) between on-premises, station-based, and cloud-hosted components. Vendors must also provide references from at least three similar installations, demonstrate certified installer capabilities, and commit to ongoing technical support including configuration and modifications (40 hours), installation and start-up, project management, four hours of training, and one-year warranty with optional annual support renewals. Pricing must be itemized for equipment, installation, and services using the provided Appendix E template, with all costs expressed in USD and excluding Connecticut State Sales and Use Tax. Bonds equal to 100 percent of the total proposal price are required for contracts exceeding $25,000. All vendors are eligible to respond. No estimated total value, incumbent contractor information, set-aside designations, or contract renewal options are documented in the available solicitation materials. Inquiries should be directed to Karl Klein at 100 Broadway, Norwich, CT 06360, telephone 860-823-3706, or kklein@cityofnorwich.org.