25QE033_ATTACH1_PWS.pdf

1. SCOPE OF WORK

1.1 Agency: The Department of Defense Education Activity (DoDEA) is a Federally operated school system, responsible for planning, directing, coordinating, and managing pre-kindergarten through 12th grade educational programs on behalf of the Department of

Defense (DOD). DoDEA is globally positioned, operating 160 accredited schools in 8 districts located in 11 countries, 7 states, to include the territories of Guam, and Puerto Rico.

DoDEA employs approximately 11,828 employees who serve more than 66,943 children of active- duty military and DOD civilian families. DoDEA is committed to ensuring that all school-aged children of military families are provided a world-class education that prepares them for postsecondary education and/or career success and to be leading contributors in their communities as well as in our 21st century globalized society.

1.2 Background: The purpose of this contract is to provide administrative and logistical vehicle transportation services in support DoDEA Pacific West Korea educational mission. This service must adhere to Korean motor vehicle laws and regulatory guidance.

1.3 Scope of Work: The contractor shall provide all personnel, materials, supervision and other items and other items and services necessary to provide required lease vehicles, routine maintenance services, emergency repairs and services as defined within this Performance

Work Statement (PWS). The contractor shall ensure vehicles and services provided meet all applicable Korean motor vehicle laws and regulatory guidance for the life of the contract.

2. REQUIREMENT OBJECTIVES.

2.1 Objective 1. Leased Administrative and Logistical Support Vehicles. Administrative and

Logistical support vehicles are provided for the safe and secure transport of both official personnel and cargo.

2.1.1 The Contractor shall provide the required administrative and logistical support vehicles as outlined in Table 1 below to specific delivery locations identified in

Technical Exhibit 1 – Vehicle Quantity and Delivery locations. Coordination and procedure for drop-off and pick-up of vehicles shall be addressed at the post-award conference. All vehicles must be complaint with applicable Korean motor vehicle safety regulations and the manufacturer’s safety standards.

TABLE 1: Contract Lease Vehicles

Vehicle Description No. of Vehicles Leasing Term Yearly Quantity

Sedans 2 12 Months 24

Vans 6 12 Months 72

Total Required Vehicles 8 96

2.1.2 All leased vehicles shall be defect-free, safe, and secure for official personnel and cargo transportation. free of any defects that may impair serviceability or detract from the vehicle’s appearance.

2.1.3 The Contractor shall deliver all vehicles to the designated drop off locations as stated in Exhibit 1, Delivery Locations DoDEA Pacific West Korea DSO, upon the

Delivery/Contract Effective Date, 1 August 2025.

2.1.4 Vehicles should be free of all dirt inside and outside on delivery.

2.1.5 If the Contracting Officer’s Representative (COR) determines on the Government’s behalf that any vehicle furnished is not in compliance with the contract, the

Contractor, and Contracting Officer (KO) shall be notified within two (2) business days.

2.1.6 Basic Factory Warranty. The Contractor shall provide a bumper-to-bumper, comprehensive, factory new car and powertrain warranty for all vehicles supplied in accordance with this Performance Work Statement.

2.1.7 Driver License Restriction. The Contractor shall provide vehicles under this Contract which will not require a special driver’s license to be legally operated.

2.1.8 License Plates. The Contractor shall provide and install two white (Korea standard sized) license plates per vehicle.

2.1.9 The Contractor shall replace defective and/or worn license plates at no expense to the

Government.

2.2 Vehicle Types.

2.2.1 Sedans. Shall be of the Compact Size variety and equipped with an automatic transmission; power steering; power door locks and air conditioning. The seating capacity shall support the safe transport for four (4) passengers along with the ability to transport light weight cargo and luggage.

2.2.2 Vans. Shall be of the Standard Size variety and equipped with an automatic transmission; power steering; power door locks; backup camera; oversized side view mirrors with a wide-angle view; and air conditioning. The seating capacity shall support the safe transport for eight (8) passengers.

2.3 General Vehicle Requirements.

2.4 The Contractor shall provide vehicles equipped with the manufacture’s standard accessories and equipment for each vehicle type at the start of the period of performance for this Contract.

2.5 Vehicle Age. The Contractor shall provide newly manufactured vehicles.

2.6 Transmission Type. All vehicle types shall be equipped with automatic transmission only.

2.7 Brakes. All vehicle types shall be equipped with an anti-lock brake system.

2.8 Tires. The Contractor shall equip all vehicle types with “All Season” tires.

2.8.1 The Contractor shall replace defective tires and tires exceeding normal wear and tear at no cost to the Government IAW paragraph 2.4.1.1 & 2.4.1.2 (Scheduled

Maintenance and Inspections).

2.8.2 Snow Traction Devices. The Contractor shall equip all vehicle types with snow traction devices.

2.9 Appearance. Except for the sedan (Sedans shall be black), the vehicles shall be finished in a manufacture’s standard paint which is resistant to weathering and climate extremes.

These vehicles shall be a generally uniform color across the fleet. The color of the vehicles shall be non-heat-absorbing, and such that excessive washing is not required to maintain a good appearance.

2.10 Air Conditioning. All vehicle types shall be equipped with air conditioning to cool the vehicle interior during hot weather. Passenger vehicles shall have separate air conditioning vents and controls for the rear seats.

2.11 Heater/Defroster. Adequate size and capacity to provide a comfortable temperature throughout the vehicle during cool or subfreezing weather. Separate heating vents and controls for the rear passenger compartment of passenger vehicles shall include rear window defrosting and a rear window wiper and sprayer on vehicles equipped with rear glass windows.

2.12 Window Tinting. Rear and passenger windows shall have manufacture’s standard heat-reflective tinting to shield occupants from direct sunlight. The tinting shall be of a type and applied in accordance with Korean Law. Tinting shall allow for visual inspection of the interior of the vehicle from outside and shall allow passengers to see through the windows.

2.13 Objective 2. Routine Maintenance Services.

2.14 Maintenance at Contractor’s Expense. All leased vehicles shall be scheduled for routine maintenance to ensure that each leased vehicle is safe for use and in compliance with applicable Korean motor vehicle safety regulations and the manufacturer’s safety standards.

The Contractor shall be solely responsible to meet this objective. The Government is not responsible for any costs associated with routine maintenance services listed below.

2.14.1 Scheduled Maintenance & Inspections. Not less than twice annually, the Contractor shall perform all periodic inspections and necessary maintenance on the vehicles to ensure that they are and remain in good and reliable operating condition.

2.14.2 Scheduled Periodic Maintenance. The Contractor shall supply all consumables required to include tires, lubricants, fluids, batteries, wiper blades, filters, and other such consumables as may be specific to the vehicle type.

2.14.3 Vehicle Emergencies & Towing. In the event of vehicle breakdown, Contractor shall make available roadside assistance and vehicle towing services within two hours of notification. This service must be available 24 hours seven days of the week.

2.14.4 Vehicle Replacement. In the event a vehicle is inoperable or cannot be repaired, the contractor shall provide vehicle replacement of similar type at no cost to the government within four hours of notification.

2.14.5 Vehicles Inside and Outside Cleaning. Monthly vehicle cleaning services inside and outside (Car wash).

2.15 Objective 3, Non-Routine Maintenance at the Government’s Expense.

2.16 Unscheduled (Corrective) Maintenance. Corrective maintenance shall be performed in accordance with the vehicle warranty and IAW Korean laws and safety standards.

2.17 Accidents/Incidents. The Contractor shall perform corrective maintenance and/or repairs because of vehicle accidents and incidents at a fair and reasonable cost to the

2.17.1 Cost Estimates. The Contractor shall provide the COR with a cost estimate prior to beginning repair work. The estimate shall list as separate line items: costs for parts, consumables, and labor. The estimate will clearly state how many hours of labor will be required to perform the repair. The CO will determine if the repair costs on the estimate are fair and reasonable. Repair work shall only begin after approval of the CO.

2.17.2 Payment for Repairs. Payment for unforeseen repairs (as described above) will typically be made under a designated repair CLIN of the base and following years. This CLIN is not to be used for repairs which are otherwise covered by or are the responsibility of the Contractor in accordance with the terms of this

Contract.

2.17.3 No Cost to Government for Repair of Defects. All repairs to correct faults covered by warranty or stemming from manufacture’s defects or errors may not be charged to the repair CLIN and will be made by the Contractor at no cost to the

2.17.4 Tax. In accordance with FAR 52.229-6, “Taxes- Foreign Fixed Priced Contracts,” the Government shall not be charged taxes.

3. Return of The Vehicles

3.1 Upon expiration of the period of performance as specified in the contract, vehicles will be returned to the Contractor at the designated U.S. Government installation (Locations where the vehicles were initially delivered).

3.2 When a vehicle is scheduled for return on a Government or local holiday, the Contractor shall take possession of the vehicle on the following workday. The order shall reflect only those days within the contract’s period of performance. The Contractor takes responsibility for any additional days the vehicle is not retrieved past the return date specified in the contract and shall not hold the US Government liable for any damages that might occur, nor shall the Government utilize the vehicle, during this timeframe.

3.3 Upon turn in, the Contractor and a Government representative will conduct a joint inspection, identifying all damages, such as, but not limited to, scratches, dents, etc. The inspection sheet shall be signed and dated by both the Contractor and the Government representative. Normal ‘fair wear and tear’ will be documented. The Contractor is responsible for picking up the vehicle.

3.4 The COR and/or STO shall print his grade, organization, and telephone number on the return order document, signs, and dates it as acknowledgment that the vehicle was returned to the Contractor. The Contractor shall countersign the document to indicate acceptance of the returned vehicle.

4. CONTRACT MANAGEMENT

4.1 Contract Manager. The Contractor shall designate a Contract Manager who is fluent in the English language, both oral and written, and is responsible for the performance of work. The Contractor shall notify the COR in writing of the appointment within five (5) business days of the contract award, and at any such time as the Contract Manager changes.

5. DELIVERABLES

5.1 Physical Delivery. The vehicles furnished here under shall be delivered for immediate use at the start date specified in the period of performance. Vehicles and furnished accessories (including insurance coverage/policy papers) shall comply with all Korean motor vehicle laws and safety standards in effect on the date of manufacture and must be modified or replaced to remain compliant with such new laws as may come into effect during the life of the Contract.

5.2 Local Contact Information. The Contractor shall provide to the Contracting Officer’s

Representative (COR) and the US Government representative at each of the delivery locations the name and telephone number of local Contractor personnel who shall be called for scheduled, unscheduled, and emergency work.

5.3 Contractor Quality Control Plan. Within 30 days of Contract Award, the Contractor shall provide the Contracting Officer’s Representative (COR) a Quality Control Plan (QCP) that adequately addresses how the Contractor plans to evaluate and maintain an

Acceptable Quality Level (AQL) for services described in this Contract.

5.4 Maintenance Schedule. Within 30 days of the awarding of this contract, and prior to 1

June of each optional year, the Contractor shall provide the COR a maintenance schedule in English. The maintenance schedule shall comply with the vehicle warranty, Korea laws and regulations and Korea safety standards. All preventative maintenance will be scheduled not to conflict with the Government’s operational commitments. Prior to implementation, this schedule must be approved by the COR.

5.5 Maintenance Report. Twice annually, and not later than 30 June and 31 December, the

Contractor shall submit to the COR a report detailing all maintenance work performed on each vehicle. This report shall include, but not be limited to, parts, fluids, and consumables replaced, systems inspected, and items projected to be replaced during the next maintenance cycle.

5.6 Vehicle Titles. At the time of vehicle delivery, the Contractor shall supply to the

COR copies of the vehicle titles. These may be supplied electronically.

(Although the Contractor maintains the title to and ownership of the vehicles;

the title is occasionally needed by the COR.)

5.7 Operator Manual: The Contractor shall provide to the Contracting Officer’s

Representative (COR) one copy of an English-Language Owner/Operators and

Maintenance manual for each model vehicle provided under this contract. The manual may be supplied electronically before or on delivery day of the leased vehicle.

Description Frequency Deliver to Method Contract

Reference

Vehicles Start Date of the beginning of the Period of Performance

Various

Locations Physical Delivery 5.1

Local

Contact

Information

Start Date of the beginning of the Period of Performance COR Electronically 5.2.

Operator's

Manual

Start Date of the beginning of the Period of Performance COR Electronically 5.7

Description Frequency Deliver to Method Contract

Reference

Vehicle

Titles

At the time of vehicle delivery

COR

Physically or electronically 5.6

Maintenance

& Inspection

Schedule

Within 30 days of contract award and prior to 01 August of each option year

COR Electronically 5.8

Maintenance

Report

Twice annually, and not later than 30 June and 31

December, COR Electronically 5.5

Quality

Control Plan

Within 30 days of contract award COR Electronically 5.3

QCP

Evaluation

On or before the 31st day of

July & January of each year COR Electronically 6.5.2

Vehicle

Replacement When needed

Identified

Location Physical Delivery 2.14.4

6. QUALITY CONTROL

6.1 Acceptable Quality Level. Refer to the Performance Requirements Summary.

6.2 Government Surveillance. The Government will use performance based contracting standards to evaluate all items within the performance objective table. This procedure will allow the Government to reduce the scope of its evaluations because of quality

Contractor performance, or increased evaluations in cases where the Contractor has performed poorly.

6.3 Defective Performance. The COR will notify the Contractor in writing in case of defective performance. Defective performance properly identified to the Contractor by the COR and then corrected properly and in a timely manner shall not result in a payment deduction, nor result in a Contract Discrepancy Report except as described below:

6.3.1 Non Time-Sensitive Defects. The Contractor shall be provided three working days after notification to correct the defective performance.

6.3.2 Time Sensitive Defects. Cannot be re-performed and shall result in the COR filing a Contract Discrepancy Report.

6.4 Definition of “Services.” “Services,” as used in this section, includes the services performed, workmanship, and material furnished or used in the performance of this Contract.

6.5 Quality Control Actions by the Contractor.

6.5.1 Contractor Inspections. The Contractor shall develop, maintain, and document an inspection system acceptable to the Government covering the services under this

6.5.2 Contractor QCP Evaluation. The Contractor shall provide to the COR on or before the 15th day of June and December each year the results of the

Contractor’s Internal QCP Evaluation.

6.6 Quality Assurance Actions by the Government.

6.6.1 Government Inspections. The Government has the right to inspect and test all services called for by the Contract, to the extent practicable at all times and places during the term of the Contract. The Government shall perform inspections and tests in a manner that will not unduly delay the work.

6.6.2 Government Actions in case of Contractor Non-Performance. If any of the

Services do not conform to Contract requirements, the Government may (in ascending order of severity):

6.6.2.1 Require the Contractor to perform the services again in conformity with

Contract requirements, at no additional cost to the Government.

6.6.2.2 Require the Contractor to take necessary action to ensure that future performance conforms to Contract requirements.

6.6.2.3 Reduce the Contract price to reflect the reduced value of the services performed.

6.6.2.4 By contract or otherwise perform the services and charge to the Contractor any cost incurred by the Government that is directly related to the performance of such service.

6.6.2.5 Terminate the Contract for Default.

6.6.3 Payment Deduction for Non-Performance (PO-1, Vehicles Delivered and Serviceable).

Standard deductions per vehicle not delivered or found to be defective shall be 6% of the lease and maintenance CLIN per defective or missing vehicle.

6.6.4 Payment Deduction for Non-Performance (PO-2, Reports).

6.6.4.1 Five Days Late or Less: Standard deductions for Maintenance reports submitted up to five days after the due dates: 2% of the monthly price of vehicle lease and maintenance CLIN.

6.6.4.2 Five Days late or More: For reports not submitted or submitted 5 or more days late: 5% of the monthly price of vehicle lease and maintenance CLIN.

6.6.5 Payment Deduction for Non-Performance (PO-3 Scheduled Maintenance Performance).

Standard deductions for Scheduled Maintenance not performed shall be 6% of the monthly price of vehicle lease and maintenance CLIN per vehicle not receiving the required services.

7. GOVERNMENT FURNISHED RESOURCES

7.1 Government resources are not authorized under this PWS.

8. PERFORMANCE REQUIREMENTS SUMMARY (PRS)

Required

Service Standard

Acceptable

Quality

Level

Max

Degree of

Deviation from AQL

Method of

Surveillance Deduction

PWS

Reference

PO-1 Vehicles delivered and serviceable

1) Proper quantities and types of properly equipped vehicles delivered to locations indicated in the

PWS.

2) Vehicles remain free of defects and serviceable.

100% 0 100%

Monthly

6% of the monthly price of vehicle lease

CLIN per defective or missing vehicle.

6.6.3

PO-2 Reports

1) The contractor has an up-to-date scheduled maintenance plan IAW this

2) The

Contractor documented all scheduled and unscheduled maintenance and has submitted a timely report of maintenance performed IAW this Contract.

100% 0 100%

Biannually

For reports submitted up to five days after the due dates: 2% of the monthly price of vehicle lease

CLIN.

For reports not submitted or submitted 5 or more days late:5% of the monthly price of vehicle lease

CLIN.

6.6.4

Required

Service Standard

Acceptable

Quality

Level

Max

Degree of

Deviation from AQL

Method of

Surveillance Deduction

PWS

Reference

PO-3

Scheduled

Maintenance

Performance

All scheduled maintenance has been completed IAW this Contract.

100% 0 100%

Biannually

6% of the monthly price of vehicle lease

CLIN per vehicle not receiving the required services.

6.6.5

9.0 Acronyms and Definitions

Accidents - Vehicle-related events in which a contractor’s vehicle with official passengers on board is the cause or focus and results in property damage, however slight, or causes injury, however slight, to official passengers.

Contract Discrepancy Report (CDR) DA Form 5479-R - A formal, written documentation used to document unsatisfactory Contractor performance. The CDR requires the Contractor to explain, in writing, why performance is unsatisfactory; how performance shall be returned to satisfactory levels, and how recurrence of the problem shall be prevented in the future. Final ruling/decision shall be made by the Contracting Officer.

Contract Specialist (CS) – A Government employee working with the CO to perform a broad range of administrative duties, including preparation and processing of contractual documents, tracking funding, liaison between Contractor and Government personnel, and provision of accurate and appropriate information to the CO and other contractual parties.

Contracting Officer (CO) – A Government official assigned to the Contracting Office authorized by written warrant to enter into, administer, terminate, and issue delivery orders under contracts. The CO is the only Government official authorized to obligate funding. The CO is the final decision authority for any performance-based deductions or other adjustments levied on the

Contractor for failure to perform.

Contracting Officer’s Representative (COR) - An individual designated IAW subsection

201.602-2 of the Defense Federal Acquisition Regulation Supplement and authorized in writing by the Contracting Officer to perform specific technical or administrative functions.

Contractor - A commercial activity that provides school transportation services IAW this

Performance Work Statement (PWS).

Contract Manager (CM) - A person who is responsible for contract performance on behalf of the Contractor and shall be designated in writing to the Contracting Officer (KO).

Department of Defense Education Activity (DoDEA) - An agency of the U.S. Department of

Defense responsible for the operation of schools for eligible children of Government authorized personnel.

Incidents - Any events that occur during the operation or non-operation of transportation services that have an adverse effect on either the performance of this contract or official passengers.

Quality Assurance Surveillance Plan (QASP) - A plan used by the Government to inspect and evaluate Contractor- provided services.

Services - The services performed, workmanship, and material furnished or used in the performance of this Contract.

Student Transportation Office (STO) – An office with employees within DoDEA who possess management over a given area of responsibility for student transportation operations at a specific complex.

TECHNICAL EXHIBIT #1

Vehicle Quantity and Delivery Locations

Location/Complex Office/School Vehicle Types

Sedans Vans

Osan School Complex

Osan Air Base

K-55 OSAN AIR BASE BLDG

472 SINJANG-DONG,

PYEONGTAEK SOUTH

KOREA 17759

Osan American

Elementary School

Osan American

Middle School

Osan American

High School

Humphreys School Complex

US Army Garrison Humphreys

USAG HUMPHREYS, BLDG

557 ANJEONG-RI,

PAENGSEONG-EUP

PYEONGTAEK SOUTH

KOREA, 17977

Humphreys Central

Elementary School

2 3

Humphreys West

Elementary School

Humphreys Middle

School

Humphreys High

School

Daegu School Complex

US Army Garrison Daegu

CAMP WALKER, BLDG 170

99, SAMCHONG-GIL NAM-

GU, DAEGU SOUTH

KOREA, 42505

Daegu Elementary

School

Daegu Middle High

School

TOTAL 2 6

TECHNICAL EXHIBIT # 2

QUALITY ASSURANCE SURVEILLANCE PLAN (QASP) FOR

LEASED VEHICLES

The contractor, and not the government, is responsible for management and quality control actions to meet the terms of the contract. The role of the government is Quality Assurance to ensure contract standards are achieved. This

Quality Assurance Surveillance Plan (QASP) has been developed to evaluate contractor actions while implementing this PWS. It is designed to provide an effective surveillance method of monitoring contractor performance for each listed objective on the list of Performance

Objectives in this contract (reference Tech. Exhibit # 3).

The QASP provides a systematic method to evaluate the services the contractor is required to furnish. This QASP is based on the premise that the government desires to maintain a quality standard in the performance of vehicle lease services. The Government plans to use customer complaints and periodic inspections for quality assurance.

The contractor’s quality control program is the driver for product quality. The contractor is required to develop a comprehensive program of inspections and monitoring actions.

The first major step to ensuring a “self-correcting” contract is to ensure that the quality control program approved at the beginning of the contract provides the measures needed to lead the contractor to success.

Once the quality control program is approved, careful application of the process and standards presented in the remainder of this document will ensure a robust quality assurance program.

SURVEILLANCE METHOD: Customer Complaint

STANDARD: As indicated by the PWS.

PROCEDURES: Any DoDEA employee or customer that observes unacceptable services, either incomplete or not performed, for any contract requirement shall immediately notify the COR in writing. If the complaint conforms to the contract requirements, the COR shall inform the customer of the approximate time the unacceptable performance will be corrected and request the customer contact the COR if the service is not corrected. The COR will then forward the complaint to the

Contract Manager (CM) via email. The CM shall return the written customer complaint document, properly completed with actions taken to the COR, who will file the complaint for monitoring future performance.

The COR will consider customer complaints as resolved unless notified otherwise by the customer. If the CM disagrees with the complaint after investigation of the issue or vehicles concerned and challenges the validity of the complaint, the CM will notify the COR. The COR will investigate the complaint. If the COR determines the complaint invalid, he will document the findings and notify the customer. If after investigation the COR determines the complaint as valid, the COR will inform the CM, and the contractor shall take immediate corrective action. All corrective action including challenging the complaint must occur promptly such that unless exceptional circumstances exist, resolution occurs less than two hours after verbal notification to the CM. The COR will retain copies of all complaints for the files. Valid recurring customer complaints are unacceptable. If the COR receives a valid repeat complaint on the same service during the same performance period (e.g., year), the COR shall contact the Contracting Officer for appropriate action.

SURVEILLANCE METHOD: Periodic Inspections

STANDARD: As indicated by processes in the PWS.

PROCEDURES: The government COR will periodically inspect tasks covered under the contract to ensure contractor compliance with the appropriate paragraphs and contract sections.

The COR may use a checklist or other form of documentation to record results of the periodic inspection, noting the date and time of inspection. If inspection indicates unacceptable performance, notify the contract manager (CM) of the deficiencies. The contractor shall be given two days after notification to correct the unacceptable performance for services that can be re-performed. In the event the discrepancies are subject to deductions, a Contract Discrepancy

Report (CDR) may be issued and deductions applied as per the terms and conditions of the contract.