25QE023_Attch9_PWS_020325.pdf

PERFORMANCE WORK STATEMENT

Department of Defense Education Activity

4800 Mark Center Drive

Alexandria, VA 22350

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AP® Calculus AB and BC Custom Course Content

1. General Information and Scope of Work

1.1 Agency

1.1.1 For school year (SY) 2024-25, the Department of Defense Education Activity (DoDEA) will provide

PK-12 instruction in 161 schools to over 67,000 dependents of military and civilian employees. DoDEA's curriculum, resources and student achievement scores on standardized assessments compare favorably to those of high-performing US public school systems.

1.1.2 Student enrollment is based primarily on deployment of military troops worldwide. In the Americas, DoDEA operates 50 schools located in seven states, Puerto Rico, and Cuba. In Europe and the Middle

East, DoDEA operates 64 schools located in Germany, England, Netherlands, Belgium, Spain, Turkey, Bahrain, and Italy. In the Pacific, DoDEA operates 46 schools located in Korea, Japan (mainland and Okinawa), and Guam. DoDEA also operates a fully accredited virtual high school with teaching hubs in the Americas, Europe, and Pacific.

1.1.3 DoDEA has adopted College and Career Ready Standards (CCRS) in mathematics, literacy, the arts, social studies, and science, which are rigorous, research-based, and reflect the knowledge, skills and dispositions students need for success in college and/or careers and are aligned with the Common

Core State Standards (CCSS), National Core Art Standards (NCAS), Next Generation Science

Standards (NGSS), College, Career, and Civic Life (C3) Framework for Social Studies State Standards, and Society for Health and Physical Education Standards (SHAPE AMERICA). DoDEA has also adopted both the International Society for Technology in Education (ISTE) Standards for Students, Collaborative for Academic, Social, and Emotional Learning (CASEL) framework, and for preschool the GOLD(R) Objectives for Development and Learning, Birth through Third Grade.

1.2 Background

DoDEA usually purchases seat licenses to access commercial, off-the-shelf digital courseware for the

DoDEA Virtual High School (DVHS). The need has grown for digital courseware in academic content areas that are not commercially available. To date, DoDEA has awarded two contracts to create custom course content—HE125423D003 and HE125424D0007. DoDEA now seeks to award a new contract for the development for custom course content for two related courses, AP® Calculus AB and AP® Calculus BC.

1.3 Scope of Work

DoDEA requires course content that meets the College Board standards for quality curriculum, instruction, and assessments for two online one-credit courses: AP® Calculus AB and AP® Calculus BC. DoDEA expects to make one award for this requirement.

2 Requirements

AP® Calculus AB and AP® Calculus BC: The Contractor shall provide customized AP® Calculus AB and AP®

Calculus BC course content comparable to or superior in quality to the same course content offered in high-performing US public school systems.

▪ AP Calculus AB and AP Calculus BC focus on students’ understanding of calculus concepts and provide experience with methods and applications.

▪ Through the use of big ideas of calculus (e.g., modeling change, approximation and limits, and analysis of functions), each course becomes a cohesive whole, rather than a collection of unrelated topics.

▪ Both courses require students to use definitions and theorems to build arguments and justify conclusions.

The courses feature a multirepresentational approach to calculus, with concepts, results, and problems expressed graphically, numerically, analytically, and verbally.

▪ Exploring connections among these representations builds understanding of how calculus applies limits to develop important ideas, definitions, formulas, and theorems. A sustained emphasis on clear communication of methods, reasoning, justifications, and conclusions is essential.

Supporting Tasks: The tasks below are to help the Contractor gain a better understanding of the requirements to successfully meet the objective. They are not all inclusive, so the Contractor is expected to develop the total solution to meet all the requirements in accordance with a performance-based approach.

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2.1 Task 1, Course Content Development and Delivery—The Contractor shall create course content for an asynchronous online course that meets the following requirements:

2.1.1 Meets/aligns with requirements specified in the current College Board’s AP® Calculus AB and BC

Course and Exam Description, https://apcentral.collegeboard.org/courses/ap-calculus-ab.

2.1.2 Cites source(s) and provides a reference list for all content created.

2.1.3 Includes sources in the course content and in assignments such as those found in US government agencies and secondary sources such as books, editorials, journal articles, newspapers, and essays.

These resources shall be age appropriate and readily available without the need for a subscription and/or user login that may require the transfer of Personally Identifiable Information (PII).

2.1.4 Provides a course syllabus and a listing of course completion requirements as outlined in the most recent College Board’s Syllabus Development Guide: AP® Calculus AB and BC, which may be found at the following URL: https://apcentral.collegeboard.org/courses/ap-calculus-ab/course-audit.

2.1.5 Is consistent with DoDEA provided expectations regarding academic integrity and etiquette.

2.1.6 Is free from and evaluated for plagiarism and copyright infringements to ensure that all content and materials are original and can be used by DoDEA teachers and students without incurring any costs or copyright infringement.

2.1.7 Eliminates errors in spelling, grammar, logic, repetitiveness, readability, and content.

2.1.8 Is deemed “works,” as will all lesson materials and teacher resources, as that term is defined in Defense

Federal Acquisition Regulation Supplement (DFARS) 252.227-7020. Further, the Contractor shall be bound by all the obligations and shall provide the Government with all of the rights and licenses set forth in Defense Federal Acquisition Regulation Supplement (DFARS) 252.227-7020, “Rights in Special Works.”

2.1.9 Is equivalent to two semesters (36 weeks) of course content. The course content provided for each semester shall:

1) Include a semester-level summative assessment test bank for each semester, containing at least 150 unique four-response multiple-choice questions (total of 300 questions for two semesters) aligned to the lesson content, objectives, and standards covered in each associated semester as specified in the College Board’s AP® Calculus AB and BC and

Exam Description. Each 150-item test bank provides approximately one, 3-question set for each question presented to the learner to ensure adequate coverage of the subject and to address plagiarism.

2) Include a bank of ten unique Free Response Questions (FRQs) per semester (20 FRQs total), with at least two long response questions per semester assessment with the remaining

FRQs comprised of a variety of short free-response type questions as identified in the AP®

Calculus AB and BC Course and Exam Description.

3) Provide answer keys and rubrics that use adequate evaluation strategies and appropriate methodologies to assess students’ mastery of the content and provide data for student feedback.

4) Deliver the assessments in the QTI v2.1 or QTI v2.2 format for import into the DoDEA learning management system (LMS). Metadata for each question shall include Bloom’s

Taxonomy and/or Webb’s Depth of Knowledge and the Learning Objectives.

5) Include content on each topic specified in the scope and sequence (attached), including information addressing the Big Ideas, Enduring Understandings, Essential Knowledge, and

Skills, per the AP® Calculus AB and BC Course and Exam Description.

2.1.10 Is comprised of ten units of content as specified in the DoDEA-provided scope and sequence. Each unit shall:

1) Include a storyboard. Note: A storyboard may include text components, visuals, sequencing, and media (audio/video/interactions/branching) describing each screen in an online course.

2) Include a glossary of key terms.

3) Provide a teacher guide for administering the unit of content.

4) Provide a unit-level study guide for students.

5) Include a unit-level summative assessment test bank, containing approximately ten unique five-response multiple-choice questions per lesson and aligned to the content, objectives, and standards covered in each unit as specified in the AP® Calculus AB and BC Course and Exam Description. Each lesson test bank would provide approximately one, 3-question

14 Nov 24 3 set for each question presented to the learner to ensure adequate coverage of the subject and to address plagiarism.

6) Include a bank of ten unique Free Response Questions (FRQs) per semester (20 FRQs total), with at least two long response questions per semester assessment with the remaining

FRQs comprised of a variety of short free response type questions as identified in the AP®

Calculus AB and BC Course and Exam Description.

7) Provide answer keys and rubrics that use adequate evaluation strategies and appropriate methodologies to assess students’ mastery of the content and provide data for student feedback.

8) Deliver the assessments in the QTI v2.1 or QTI v2.2 format for import into the DoDEA

LMS. Metadata for each question shall include Bloom’s Taxonomy and/or Webb’s Depth of Knowledge and the Learning Objectives.

2.1.11 Provides 150 stand-alone lessons for both AB and BC, which shall include an introductory and summary lesson for each unit. Each lesson shall:

1) Include a storyboard. Note: A storyboard may include text components, visuals, sequencing, and media (audio/video/interactions/branching) describing each screen in an online course.

2) Be written and designed in accordance with the CCRSL and College Board requirements as specified in the AP® Calculus AB and BC Course and Exam Description including ten instructional units encompassing the topics within each, as outlined in the DoDEA-provided scope and sequence (attached).

3) Be written in agreement with the concepts presented in the textbooks stated in PWS 2.2.11 and selected secondary and government sources.

4) Contain no references to previous or future units so that teachers can adapt the sequence of instruction.

5) Include learning outcomes that are (1) clearly stated, observable, measurable, achievable defined in terms of skills, knowledge, attitudes, and application, and (2) aligned with DoDEA’s

CCRSL.

6) Include applicable essential questions and common student misunderstandings (misconceptions) for the topics presented.

7) Include content-related topics, readings and activities that provide students with authentic background information and applications to course content.

8) Be built on research-based strategies and best practices for online asynchronous learning.

9) Emphasize 21st century themes such as learning and innovation skills; information, media, and technology skills; life and career skills.

10) Include, where needed, tables, charts, graphs, and diagrams to assist the learner in understanding the concepts being presented.

11) Provide students an opportunity to apply the knowledge and/or skill being taught using lesson assignments, exercises, activities, discussion boards, projects, and/or case studies incorporating

CCRSL strategies where applicable. Provide the answer keys and rubrics for all lesson assignments, exercises, activities, discussion boards, projects, and/or case studies that uses adequate and appropriate methodologies to assess students’ mastery of the content and provide data for student feedback.

12) Include a formative assessment test bank for each lesson containing at least 15 unique five-response multiple-choice questions aligned to the lesson content, objectives, and standards covered in each associated lesson as specified in the AP® Calculus AB and BC Course and

Exam Description.

13) Provide a test bank of two unique FRQs, one short essay and one long essay, for each lesson.

14) Provide answer keys and rubrics that use adequate evaluation strategies and appropriate methodologies to assess students’ mastery of the content and provide data for student feedback.

15) Provide a list of recommended supporting multi-media for each lesson. Include in the proposal an estimated number/cost of supporting multi-media for each lesson.

2.2 Task 2, Multimedia Development and Delivery—The Contractor shall require supporting multimedia for the instructional content. Supporting multimedia shall supplement the written lessons with such forms as images, 14 Nov 24 4 graphics, audio clips, podcasts, video presentations, simulations, role-plays, games, interactives, etc. The

Contractor shall provide a schedule showing the costs for the supporting multimedia.

2.2.1 Meet/Align with requirements specified by DoDEA and in agreement with final course content, per

Task 1 (above).

2.2.2 Include a storyboard that has a full description of its major components to allow DoDEA to ascertain functionality, flow, and layout prior to development.

2.2.3 Include closed captions and an associated transcript, published in an agreed-upon audio and video file format (e.g., .mp3 and .mp4) for all audio and video files.

2.2.4 Include simulations, role-plays, games, etc. using an agreed-upon authoring tool or multimedia technology.

▪ Currently, DoDEA uses the following development tools: Articulate Storyline, Articulate

Quizmaker, Adobe Captivate, Adobe After Effects, Adobe Animate and Adobe Creative

Cloud Suite. No Flash (.swf) files.

▪ Digital modules, if any, shall be SCORM®-compliant, per PWS 3.9.

2.3.5 Include the following information for all source materials:

▪ Source code.

▪ Unpublished authoring files.

▪ Uncompressed media files.

▪ List of programming languages and multimedia technologies.

2.3 Task 3, Course Content Development Framework—The Contractor shall use the course content development framework that will be finalized by DoDEA in consultation with the Contractor post-award. Note: The development framework will be the same as or closely aligned to the one shown below:

Proposed Course Content Development Framework

Post-Award

Meeting

▪ The Contractor’s program management team shall meet with DoDEA staff to go over the contract requirements.

Overview &

Implementation

Plan Meeting(s)

▪ DoDEA will provide the final content development framework, implementation plan, and timeline developed in consultation with the Contractor.

Virtual Progress

Meeting(s)

▪ The Contractor shall participate in progress meetings to ensure timely delivery of scheduled materials (course content, assessments, interactives, etc.)

Milestones & Iterative Review Process

Ten Units

▪ The first unit of course content, consisting of six lessons and associated materials and resources, as stated in Task 1 (lessons, graphics, answer keys, rubrics, assignments, assessments, quizzes, etc.) shall be delivered within an agreed-upon timeline of approximately 20 business days after the post-award conference.

▪ DoDEA expects to submit orders throughout the period of performance to allow for each unit to be developed, reviewed, and accepted, prior to receipt of the next subsequent unit.

▪ The DoDEA SME is not able to do a concurrent review of more than one unit at a time. Each unit will be reviewed with feedback provided to the contractor before the next unit is accepted for SME review.

▪ The file format for the content will be decided on/finalized by DoDEA in consultation with the Contractor post-award.

▪ Ongoing communication between the Contractor and DoDEA shall occur during the iterative evaluation process via tele- or videoconference.

▪ Note: Based on DoDEA’s experience there will be an iterative review process for evaluating each unit and associated materials (lessons, graphics, answer keys, rubrics, assignments, assessments, quizzes, etc.).

Example

Iterative

1. Each unit’s course content, along with associated materials and resources, as stated in 5.1 above (lessons, graphics, answer keys, rubrics, assignments, assessments, 14 Nov 24 5

Proposed Course Content Development Framework

Evaluation Plan for Course

Content

Development quizzes, etc.) shall be sent to the contracting officer’s representative (COR) for review within approximately 20 business days from receipt of an order to allow for the iterative review process to begin.

2. The COR will send written feedback to the Contractor within approximately

15 business days of receiving the content and materials. Note: Feedback will be provided to the Contractor on reviews of all materials. This will give the

Contractor approximately ten days to complete any requested changes.

3. The Contractor shall respond to and/or take corrective action to resolve all of DoDEA’s content review comments. Note: DoDEA expects the content review process to be iterative and may require multiple cycles of review.

4. Any separately ordered multimedia as described in PWS 2.3 (audio, video, games, and/or interactive components etc.) shall be sent to the COR for review within approximately 40 business days from receipt of an order to allow for the iterative review process to begin.

2.4 General Requirements—The Contractor shall:

2.4.1 Technical Support: Provide industry-standard technical support for its digital resources for the life of the contract via telephone or email within one business day from the initial contact to include but not limited to assisting with service problems, product setup, upgrades, and troubleshooting.

2.4.2 Technical Requirements for Digital Resources—The Contractor shall:

2.4.2.1 Provide digital resources designed to run in DoDEA’s learning management system (LMS, Schoology), which operates within our virtual learning environment (VLE).

2.4.2.2 Deliver digital resources in one of the following formats:

1) Integrated via DoDEA’s LMS to the digital resources hosted by the Contractor.

2) Hosted externally by the Contractor but accessible via DoDEA’s LMS to the digital assignments and assessments imported, hosted, and maintained in the LMS.

2.4.2.3 Ensure the course content meets the following specifications:

1) Conforms to IMS Learning Global Consortium (IMS) content packaging specifications.

2) Uses imported content, if required, conforming to IMS content packaging specifications.

3) Uses code that does not disable LMS features when digital resources are accessed.

4) Requires single—not multiple—authentications to access content via DoDEA’s LMS.

5) Incorporates, where applicable, assessments that are IMS Test and Question Interoperability

(QTI)-conformant.

6) Uses content-hosted externally that conforms to any of the existing versions of IMS

Learning Tools Interoperability (LTI), per www.imsglobal.org.

2.4.2.4 Provide teacher and student access to the Contractor’s digital resources through a single sign-on platform that uses one username and password to access what is needed, specifically, via DoDEA’s identity, rostering, and management platform (currently, ClassLink).

2.4.3 Third-Party Programs, Software, and Applications: Ensure its own and its subcontractors’ (third-party) programs, software, and applications meet—at a minimum—the same technical requirements as the

Contractor must meet, such as single sign on (SSO) and Federal Risk and Authorization Management

Program (FedRAMP) Level 2, etc. On a case-by-case basis, DoDEA may honor requests to waive the

FedRAMP Level 2 requirement. For more information, see Technical Exhibit #1, 1.1.7.

2.4.4 Delivery of Print and Digital Resources—The Contractor shall:

2.4.4.1 Deliver digital materials with instructions detailing how the resources can be accessed by teachers, students, and above-school-level educators.

2.4.4.2 Ship all print/physical materials to the Americas by commercial carrier or USPS and to

Europe and the Pacific only by commercial carrier. Delivery orders use door-to-door addresses.

Provide, upon shipment of materials, a digital shipment notification that includes the following:

▪ Contract number and delivery order number

▪ Contract line item number (CLIN) indicating materials and quantities being shipped

▪ Destination and date of shipment

▪ Shipping carrier name and the tracking number of each shipment

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▪ Estimated date of arrival of shipment and, if applicable, shipping slip

2.4.5 Meetings: Attend virtual meetings at no additional cost to the Government and provide the medium through which each meeting occurs, record each meeting’s minutes. Submit the draft minutes to the

COR within two business days of the event and finalize the minutes two business days after receipt of written feedback from the COR. Note: Costs associated with attending any face-to-face meetings shall be handled/paid for as stated in the contract.

2.4.5.1 Post-Award Conference: Participate in a video- or teleconference with the COR five business days after award IAW FAR Subpart 42.5.

2.4.5.2 IT Meeting: Convene a video- or teleconference with DoDEA Information Technology staff ten business days after award, per Technical Exhibit #1.

2.4.5.3 Other Post-Award Meetings: Meet with the Contracting Officer (KO), COR, and/or other

Agency personnel, as appropriate, to review Contractor performance, as required by DoDEA.

The KO may discuss the Agency’s view of Contractor performance, and the Contractor shall apprise the Agency of any problems being experienced. The Contractor shall take appropriate action to resolve any outstanding issues the Agency raises.

2.5 Performance Standards and Acceptable Quality Levels

2.5.1 Performance Standard: Tasks shall be completed by the required completion date.

2.5.2 Acceptable Quality Level: See PWS 7, Performance Requirement Summary (PRS).

3 Constraints

3.1 Place of Performance: Work shall be performed at the Contractor’s facilities.

3.2 Privacy—The Contractor shall:

3.2.1 User Accounts: Require, wherever applicable, that individual accounts possess unique usernames and passwords that do not require personally identifiable information (PII) to access online content, i.e., first & last name and any other unique personal information.

3.2.2 Contractor Personnel:

▪ Ensure personnel assigned to this contract take proper precautions to protect information from disclosure. Collect and/or store all agency-owned or agency-controlled PII in accordance with the relevant requirements of the Privacy Act, 5 U.S.C, which may be found at the following URL:

http://www.archives.gov/about/laws/privacy-act-1974.html.

▪ All Contractor personnel that have access or may potentially have access to DoDEA data in any form shall be US citizens, including any third-party penetration (PEN)/security testers.

3.2.3 Privacy Training: Ensure Contractor staff who have access to DoDEA’s student, teacher and/or staff personally identifiable information successfully complete the DoD Privacy Act/Personally Identifiable

Information (PA/PII) training before gaining access to the data and yearly thereafter. Provide copies of the certificates of completion to the COR which can be audited at any time by the Chief Information

Security Officer (CISO) or his/her designee.

3.2.4 Privacy Verification: Provide the COR written verification of compliance to the Privacy requirements

(listed above) 120 calendar days prior to the expiration of each year’s contract option period or annually, as required. Note: After reviewing the Contractor’s verification, DoDEA reserves the right to ask for further verification data in order for DoDEA to comply with DoD’s evolving privacy mandates.

3.3 Key Functions—The Contractor shall provide the following: Liaison & Alternate Liaison, Subject-Matter

Expert (SME), and Content/Test-Item Writer:

3.3.1 Liaison & Alternate Liaison: Provide a person to be responsible for the performance of work. The name of this program manager and an alternate who shall act for the Contractor when the program manager is absent shall be designated in writing to the Contracting Officer. The program manager or alternate shall have full authority to act for the Contractor on all contract matters relating to the daily operation of this contract. Provide a program manager with an advanced degree in a relevant area and at least three years of experience in a similar role. Provide an alternate that will be able to speak for the program manager regarding contractual matters. Either the Liaison or the Alternate

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Liaison shall be available, from 9AM to 3PM EST, Monday - Friday, except for Federal holidays or when the Government facility is closed for administrative reasons.

3.3.2 SME(s): Provide at least one SME who is knowledgeable of the AP® Calculus AB & BC curricula requirements and course materials. The SME shall have at a minimum of a master’s degree in the subject area or related field, at least three years prior teaching experience at the high school or higher education level, and experience demonstrating the connection among standards, curriculum, instruction, and assessment. The SME(s) shall assist in content development of the course (including both the lessons and related teacher resources) and coordinate the integration of course standards, materials, and assessment methodologies.

3.3.3 Content/Test-Item Writer(s): Provide at least one content/test-item writer who possesses the following minimum qualifications:

1) Bachelor’s degree or higher in the subject area or related field, with prior classroom teaching experience at the high school or higher education.

2) In-depth knowledge of the AP® Calculus AB & BC standards.

3) Experience writing educational materials to include formative and summative assessments.

4) Ability to write content that is interesting and relevant to high school students.

5) Understanding of language bias and how language bias can invalidate content.

3.3.4 Changes: Personnel provided as replacements to key functions after contract award shall meet or exceed the qualifications and experience of those provided upon award of the contract. Notify the

COR in writing regarding all personnel changes ten business days in advance of the change.

3.4 Holidays and Hours of Operation: The liaison or alternate liaison shall be available during the hours of 9AM to 3PM Eastern Standard Time (EST), except for Federal holidays and Federal government closures/ shutdowns. The following list shows recognized Federal holidays: New Year’s Day, Martin Luther King Jr.’s

Birthday, Presidents Day, Memorial Day, Juneteenth National Independence Day, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving Day, and Christmas Day.

3.5 Availability: The Contractor shall make all resources available for the life of the contract.

3.6 Copyright Dates: Where applicable, provide the most recent copyright dated materials. The copyright preference applies only to student and teacher materials (for example, the student textbook, teacher’s editions, etc.). The copyright preference does not apply to material included as part of the Contractor’s collection, i.e., articles, assessments, pictures, problems included in a textbook or supplemental to the teacher or student text.

3.7 Anti-Bias, Diversity, and Inclusion: The Contractor shall provide resources free of age, racial, color, national origin, disabling conditions, sexual, gender, religious, and ethnic bias and present balanced coverage of multi-cultural contributions and representation, where appropriate.

3.8 Section 508 Compliance—The Contractor shall:

3.8.1 Background: Section 508 of the Rehabilitation Act, as amended by the Workforce Investment Act of 1998 (P.L. 105-220) requires Federal agencies that develop, procure, maintain, or use information and communication technology (ICT) to endure they are accessible to people with disabilities.

Federal employees and members of the public who have disabilities must have access to and use of information/data that is comparable to people without disabilities.

3.8.2 Requirement: Ensure that products, platforms, and services delivered as part of this work statement that are ICT or contain ICT conform to the Revised 508 Standards, 36 C.F.R. § 1194.1 & Apps.

A, C & D which are located at the following URL: https://www.access-board.gov/guidelines-and-standards/communications-and-it/about-the-ict-refresh/final-rule/text-of-the-standards-and-guidelines.

3.8.3 ARS: See the attached ICT Accessibility Requirements Statement (ARS). All functional performance criteria apply when using an alternative design or technology that achieves substantially equivalent or greater accessibility and usability by individuals with disabilities, than would be provided by conformance to one or more of the requirements in Chapters 4-6 of the Revised 508 Standards or when Chapters

4-6 do not address one or more functions of ICT. Note the guidance in the table below:

Applicable

Requirements Directions

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Software Features and Components

Applies to all WCAG Level AA Success Criteria, 502 Interoperability with

Assistive Technology, and 503 Applications.

Hardware Features and Components All requirements apply.

Support Services and

Documentation All requirements apply.

Outputs/Deliverables Ensures that outputs/deliverables do not adversely affect accessibility features of the existing EIT technologies.

3.9 Optical Character Resolution (OCR): The Contractor shall provide, upon request, two digital OCR copies of print materials in one or more of the following five formats: Digital Accessible Information System/National

Instructional Materials; Accessibility Standard (NIMAS) with cascading style sheet; HyperText Markup

Language (HTML); Portable Document Format (PDF, unlocked, embedded fonts, single page); and Rich Text

Format (RTF)/Word document.

3.10 Sharable Content Object Reference Model® (SCORM®) Compliance: Provide digital modules, if included among the proposed/required resources, that are SCORM®-compliant. Note: The Department of Defense

Instruction (DoDI) 1322.26 mandates that modules comply with the latest possible version of SCORM®, per https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/dodi/132226_dodi_2017.pdf?ver=2017-

10-05-073235-400.

3.11 Data & Data Rights: All data developed from any work awarded under this contract is and shall remain the property of the Government. The Contractor shall ensure that digital rights to all visual materials embedded in the resources will be given so that DoDEA for DoDEA’s internal use only may use resources without incurring copyright costs or infringing on copyright laws. All data developed from any work awarded under this contract is and shall remain the property of the Government.

3.12 Organizational Conflict of Interest (OCI): The Contractor (including any subcontractor) personnel performing work under this contract may receive, have access to, or participate in the development of, proprietary or

Privacy Act information (e.g., personal information, education, etc.) may create a current or subsequent OCI as defined in FAR Subpart 9.5. Whenever the Contractor becomes aware that such access or participation may result in actual or potential OCI, the Contractor shall (1) immediately notify the Contracting Officer

(KO) in writing and (2) promptly submit a plan to the KO to avoid or mitigate any such OCI. Note: The KO will unilaterally determine if the Contractor’s plan is acceptable. If the KO determines the plan cannot satisfactorily avoid or mitigate an OCI, s/he may implement other remedies to include prohibiting the Contractor’s further participation in contracted requirements.

4 Government-Furnished Information / Resources

4.1 The Government, in consultation with the Contractor, will provide the final course content development framework and delivery schedule post-award.

5 Contract Deliverables

Milestone/Deliverable Word

/ Excel

Digital

Copies

PWS

Planned

Frequency

Course Content

Development and Delivery Yes Yes 2.1

Exact schedule will be determined post-award Multimedia Development and Delivery Yes Yes 2.2

Course Content

Development Framework Yes Yes 2.3

Technical Support Yes Yes 2.4.1 Ongoing after receipt of initial delivery order

Privacy Training Yes Yes 3.2.3 Three days after receipt of a written request

Privacy Verification Yes Yes 3.2.4 120 calendar days prior to the end of each contract year

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6 Acronyms and Definitions

CCRS College and Career Ready Standards

PA/PII Privacy Act/Personally Identifiable Information

SCORM® Shareable Content Object Reference Model®

Contract Line Item Number (CLIN): Basic structural element in a procurement instrument describing and organizing the required product or service for pricing, delivery, inspection, acceptance, invoicing, and payment.

The use of the term “line item” includes “subcontract line number”, (SLIN), as applicable.

Contracting Officer (KO) : Only individual with expressed authority to obligate (bind) the Government by means of entering, administering, and terminating contracts within the limits of the authority delegated via a KO’s warrant.

Contracting Officer’s Representative (COR): Qualified and trained Government employee, nominated by the requiring activity (RA) and appointed in writing by a KO primarily to perform specific technical or administrative functions on a specific contract(s); serves as the ‘eyes and ears’ of a KO to assure the Government’s best interests are protected via the terms and conditions of the contract(s) appointed. COR’s do not have authority to obligate

(i.e., bind) the Government.

Contractor: Supplier or vendor contracted to provide specific supplies or services to the Government. The term herein refers to the prime.

Deliverable: Usually physically delivered items but may include such items as digital documents/reports.

Performance Requirements Summary (PRS): Tabular listing of performance objectives and standards that provides the basis for a meaningful QASP.

Performance Work Statement (PWS): Statement of work for performance-based acquisitions describing the required results in clear, specific, and objective terms with measurable outcomes.

7 Performance Requirement Summary

Performance

Objective

Performance

Standard Acceptable Quality Level Inspection Method

Task 1, Course

Content Development and Delivery, PWS 2.1

PWS-

compliant

No more than 5% of the final course content and supporting multimedia will need to be revised. At least 95% of the final course content and supporting multi-media will be considered satisfactory or better by DoDEA

COR inspection and stakeholder feedback

Task 2, Multimedia

Development and

Delivery, PWS 2.2

PWS-

compliant

COR inspection and stakeholder feedback

Task 3, Course

Content Development

Framework, PWS 2.3

PWS-

compliant

Acknowledge receipt of request within two hours. Resolve 90% of requests in one business day. Resolve remaining 10% in five business days.

COR inspection and stakeholder feedback

Technical Support

PWS 2.4.1

PWS-

compliant

Acknowledge receipt of request within two hours. Resolve 90% of requests in one business day. Resolve remaining 10% in five business days.

COR inspection and stakeholder feedback

Privacy Training

PWS 3.2.3

PWS-

compliant

No more than one certificate per year sent to the COR more than three business days from the date of the COR’s request for it.

COR inspection

Privacy Verification

PWS 3.2.4

PWS-

compliant

Submitted 120 calendar days prior to the end of each contract year.

COR inspection

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Technical Exhibit #1 - TECHNICAL REQUIREMENTS

The Contractor shall comply with the applicable technical requirements detailed below.

1.1 Software and Cloud Security Requirements—The Contractor shall:

1.1.1 Ensure all online resources, cloud-based services and instructional software meet Department of Defense

(DoD) and DoDEA cybersecurity requirements as defined below. Note: Software, cloud services and associated websites are rigorously tested to ensure no security risks are posed to DoDEA infrastructure and its users.

1.1.2 Complete the Cloud Services questionnaire that was submitted as part of the proposal submission and provide copies of and/or access to any software listed in the proposed solution.

1.1.3 Ensure on-premises software support post-installation integration of the necessary Security Technical

Implementation Guides (STIG) for applicable systems and applications, including Microsoft Windows

11, Microsoft Windows Server 2016, Windows Server 2019, Microsoft Windows IIS, Apache, Oracle databases, and Microsoft SQL Server databases. Note: The application to obtain the STIG Viewer is found at https://public.cyber.mil/stigs/srg-stig-tools/, and the STIGs themselves may be downloaded from https://public.cyber.mil/stigs/downloads/.

1.1.4 Ensure its content accessible from the web is compatible with the following browser platforms: Google

Chrome, and Edge. Ensure that any applicable STIGs are implemented.

1.1.5 Ensure on-premises software, which is subject to static and dynamic analysis testing, imposes no risk to

DoDEA systems, users and/or data. Note: DoDEA assesses software products to ensure compatibility with existing system configurations and software, testing may also include reverse engineering analysis.

1.1.6 Provide a plan of actions and milestones (POA&M) to mitigate any cybersecurity findings resulting from non-compliant and/or vulnerable components in 30 calendar days of written notification from DoDEA.

1.1.7 Be able to meet Federal Risk and Authorization Management Program (FedRAMP) Level 2 standards for all proposed software/digital resources and ensure that any third-party resources that are part of its proposed solution also meet the FedRAMP Level 2 standard. For more information on FedRAMP, see the following URL: www.fedramp.gov. Participate, if required, in interviews and deep system architecture inspections.

▪ Per DoD policy for cloud-based services, DoDEA conducts a supplemental series of validations, which closely mirror the FedRAMP Internet Cloud vetting processes. Contractor participation/ cooperation is normally required to complete this process.

▪ On a case-by-case basis, DoDEA may honor requests to waive the FedRAMP Level 2 requirement.

1.2 System Requirements—The Contractor shall:

1.2.1 Provide, per Section 1.1 (above), any software installed and/or accessed in or by a DoDEA system, network whether stand-alone or web-based, is compatible with the standards cited herein.

1.2.2 Provide minimum desktop/server system technical specifications, reference architectures, networking specifications and diagrams, and applicable systems configuration documentation for the proposed solution.

1.2.3 Provide software that is compatible with the following minimum baseline:

Specifications Minimum

Memory 4 GB

Hard Drive 100 GB

Processor Intel® Core™ i5-8365U Processor 8th Generation (up to 4.1GHz, 6MB cache) equivalent or better (Must show benchmark/passmark scores)

Video Graphics Integrated Intel HD Graphics 620 (1920x1080) equivalent or better

Operating System Windows 11

Browser Environment Chrome, Edge, Edge Chromium

1.2.4 Provide software that is completely functional on a standard DoDEA desktop without the need or requirement for administrative-level user rights and/or permissions or the requirement to use or insert external media to execute the software.

1.2.5 Provide software that does not require modifications to folder permissions while executing.

1.2.6 Provide, if applicable, software packages that support unattended installation methods used by enterprise software packaging and deployment systems.

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▪ DoDEA currently distributes software packages via Microsoft’s System Center Configuration Manager

(SCCM) and Microsoft Intune.

▪ All older 16-bit software are automatically denied.

1.3 Data Management Requirements—The Contractor shall:

1.3.1 Provide a mechanism for batch administration and automation of routine data management tasks via flat file import, or representational state transfer (REST) based web service application programming interfaces

(APIs). The mechanism shall provision and manage data objects within the Contractor’s system, including but not limited to organizational structures, student accounts, staff accounts, courses, and class rosters.

1.3.2 Provide all necessary documentation and assets to facilitate batch administration and automation of routine data management tasks, including but not limited to roster template files (i.e., comma separated value templates); data element/field definitions documentation; data interchange formats and schemas (XML/

JSON); and/or data dictionaries for the purpose of mapping organizational student information system

(SIS) data to the Contractor’s required input formats.

1.3.3 Provide a single point of contact to support DoDEA in performing the required data integration activities within the Contractor’s system.

1.3.4 Configure DoDEA enterprise within its system and/or databases as the appropriate organizational entity

(i.e., region, district, school) upon a request in writing from the contracting officer’s representative (COR).

Note: DoDEA’s organization hierarchy consists of the following: one system, three regions, nine districts, 62 communities, and 161 schools, including the K-12 virtual school programs.

1.3.5 Participate in a technical meeting with DoDEA within ten business days after award for the purposes of preparing for onboarding of new services and initial configuration of administrator-level accounts.

1.3.6 Ensure the transfer of any Sensitive, Confidential data including but not limited to PII data be transferred in a secure means meeting any requirements set by DoDEA’s Chief Information Security Officer (CISO).

1.4 DoDEA Software License Keys: The Contractor shall provide (1) license keys and electronic downloads for software required under this Contract to the COR and (2) software directly to DoDEA schools, districts, or regions only if explicitly required to do so in the contract or in writing by the COR.

1.5 Cybersecurity Supporting Elements/Requirements and Scalability—The Contractor shall:

1.5.1 Comply with the same Federal law and DoD policies and guidance to which DoDEA is subject that include but are not limited to the cybersecurity requirements defined in the following documents:

▪ DoD Directive (DoDD) 8500.01E, Information Assurance, be found at the following URL:

https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/dodi/850001_2014.pdf.

▪ DoD Security Technical Implementation Guidance (STIG), which may be found at the following

URL: https://public.cyber.mil/stigs/downloads/.

▪ DoD Risk Management Framework (DODRMF) per DoD Instruction 8510.01, which may be found at https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/dodi/851001p.pdf?ver=2019-02-

26-101520-3004.5.2.

1.5.2 Provide security patches/upgrades to include third-party applications in response to public-released security vulnerabilities associated with its software solution. Provide a POA&M for any security vulnerabilities within five business days of discovery. Software upgrades/patches shall be included in the licensing cost and be performed at the least disruptive times as determined by DoDEA in writing. Note: Any exception to this requirement must be approved in advance and in writing by DoDEA’s Chief Information Officer

(CIO) or designated official.

1.5.3 Protect DoDEA data against all cyberattacks, notifying DoDEA within 72 hours of an identified and confirmed breach/intrusion.

1.5.4 Perform security incident investigations upon identification of an event or at the request of DoDEA.

1.5.5 Address all information assurance vulnerability messages (IAVM) in the defined timelines to include IA vulnerability alerts (IAVA), IA vulnerability bulletins (IAVB), and technical advisories (TA).

1.5.6 User passwords must not be readable by anyone having access to the system.

1.5.7 Ensure any portion of its solution that involves Internet access by DoDEA students complies with the relevant requirements of the Children's Internet Protection Act, Public Law 106-554, § 1(a)(4) [Div. B, Title XVII, § 1701], Dec. 21, 2000, 114 Stat. 2763, 2763A-335. All Contractor personnel that have access or may potentially have access to DoDEA data in any form shall be US citizens. Note: If its solution does not involve Internet access by DoDEA students, please ensure the following are included:

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1) Maintaining system security IAW the latest versions of the (1) DoD Cloud Computing Security

Requirements Guide, (2) Family Educational Rights and Privacy Act (FERPA), and (3) Protection of Pupil Rights Amendment (PPRA).

2) Providing a solution robust enough to serve the needs of a large community of learners dispersed across the world using a variety of bandwidths and scalable to meet future growth, both in terms of instruction and the number of users.

3) Ensuring Contractor staff who have access to DoDEA’s student, teacher and/or staff personally identifiable information take the DoD Privacy Act/Personally Identifiable Information (PA and PPI/PII) training before gaining access to the data and yearly thereafter. Provide copies of the certificates to the COR which can be audited at any time by the CISO or his/her designee.

1.6 Program and System Integration—The Contractor’s solution shall:

1.6.1 Provide Single Sign-On (SSO) Capabilities / Platform which (1) integrates with an Industry Standard SSO login solution. (ClassLink, Google, Azure, etc.); (2) supports Oauth 2.0, Security Assertions Markup

Language (SAML) for integration with Azure, or Google; and (3) authenticates using Azure Active Directory

(AD) or Google AD. Authenticates using Azure Active Directory (AD) or Google AD.

1.6.2. Support industry-standard data rostering standards via ClassLink and standard data formats such as

OneRoster.

1.6.3. Ensure that data storage, handling, and security meet the following minimum standards:

1) DoDEA’s information and data shall be secured in data center located in the United States.

2) The system, including its server(s) and network devices, shall be in an environmentally controlled and secure facility under controlled circumstances (e.g., using authorized personnel access lists, ID cards, entry logs, etc.).

3) All Contractor personnel that have access or may potentially have access to DoDEA data in any form shall be US citizens, including any third-party penetration (PEN)/security testers.

4) All data transit shall be secured with Transport Layer Security (TLS) encryption.

5) All data at rest shall be secured with Advanced Encryption Standard (AES)-256 encryption.

1.6.4 Ensure that data integration includes the following:

1) Automated industry standard form of data integration using Representational State Transfer Application

Program Interface (RESTful API), Learning Tools Interoperability (LTI), or Secure File Transfer

Protocol (SFTP) data sets (ClassLink, OneRoster, etc.).

2) Encryption of DoDEA’s data at rest to include unique encryption keys for each customer on systems hosting multiple customers.

3) Notification of DoDEA in writing within 72 hours of any changes made to corporate policies for data protection.

4) Use of only masked student data in a non-production environment.

5) Integration scheduling that meets DoDEA’s required timeframes.

6) Provision of fully automated data uploads per Agency schedule(s) and Agency requirements.

7) Support of SFTP capabilities using a single set of login credentials.

8) Provision of a single data set of DoDEA information. Note: The Contractor’s solution shall support

DoDEA at all levels: school, community, district, region, and HQ.

9) Maintenance of a backup and restore plan for DoDEA data in the event of a disaster.

10) Provision of detailed feedback of what caused errors if an integration transmission results in errors.

1.6.5 System Features—The system shall:

1) Allow user accounts to be created automatically based on a file provided by DoDEA either nightly or on another pre-determined scheduled feed.

2) Allow DoDEA to be able to choose the format of user login identification, e.g., an email address, and be able to create manual accounts, if needed.

3) Require the user—for manually created accounts—to reset the password on the user’s initial login or, upon request, a password reset.