TE 03 Annex H Facility Maintenance CLS 411 Scales 2025.docx
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- Scales Maintenace and Repair
- Solicitation number
- 25-2
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This document is a Technical Exhibit (TE) 03 Annex H for Facility Maintenance detailing crane and load scales maintenance and repair services for Fort Stewart and Hunter Army Airfield in Georgia. The Performance Work Statement (PWS) requires a contractor to provide quarterly preventive maintenance, inspections, testing, calibration, and annual certification of multi-section drive-on scales, personnel scales, and platform/pallet scales. Key service requirements include performing preventive maintenance orders (PMOs) and demand maintenance orders (DMOs), with minor repairs defined as those costing less than $100 per scale, and all work must meet original equipment manufacturer specifications, National Institute of Standards and Technology (NIST) Handbook 44, and ISO standards.
The contract specifies that the contractor must submit a comprehensive service plan within 30 calendar days of contract start, develop a quarterly preventive maintenance plan, and coordinate scale maintenance scheduling at least one week in advance to minimize mission, security, and safety impacts. Work orders must document service details, and all replacement parts must be new and meet or exceed original manufacturer specifications. The estimated annual labor hours include 25 hours for Priority 1 facility maintenance DMOs, 50 hours for Priority 2 DMOs, and 176 hours for preventative maintenance and certifications. The solicitation is issued by the Department of the Army Materiel Command Mission and Installation Contracting Command, with the contract supporting Common Level of Service (CLS) 411 Facilities Maintenance.
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Text version
Technical Exhibit 2 - IMCOM Standards
Annex H Facility Maintenance CLS 411
(01/01/2025)
Table of Contents
1.0 General Information……….………………….……………………………………………………...4
| 1.0.1 Overview | ……4 | |
| 1.0.2 | Diagnosis and Analysis | 4 |
| 1.0.3 | Components | 5 |
| 1.0.4 Work Management and Control | 5 | |
| 1.0.5 Reporting Requirements | 5 | |
| 1.0.6 Publications and Forms | 6 | |
| 1.0.7 | Facilities Maintenance Instruction | 6 |
| 2.0 DESCRIPTION OF SERVICES | 6 | |
| 2.30 Crane and Load Scales Maintenance and Load Testing. | 6 | |
| 2.30.1 General | ……………………………………………………………………………6 | |
| 2.30.2 Preventive Maintenance Plan | 6 |
2.30.2.1 Preventive Maintenance Orders (PMO) and Calibration …………6
2.30.3 Crane Operator Training N/A
2.30.4 Load scales
2.30.4.1 Repairs ………………...………………………………………
2.30.4.2 Parts …………………………………………………………
2.30.4.3 Work Orders .………………………………………………………
2.30.4.4 Warranty …………………………………………………………
| 3.0 | WORK CAPABILITY LEVELS | 9 |
| 4.0 SELF-HELP PROGRAM | 10 | |
| 5.0 OPERATION AND MAINTENANCE OF ENERGY CONSERVATION SYSTEMS | 10 | |
| 6.0 SIGN SHOP OPERATIONS | 10 |
7.0 UTILITY SYSTEMS……..……………………………………………………………
| 8.0 | UNINTERRUPTIBLE POWER SUPPLY (UPS SYSTEMS)…………………………10 |
| 9.0 | AREA LIGHTING…………………………………………………………………………10 |
| 10.0 | UTILITY MARKING………………………………………………………………………10 |
| 11.0 | PUMPS AND PUMPING STATIONS…………………………………………………..10 |
| 12.0 | NATURAL GAS AND PROPANE DISTRIBUTION SYSTEM………………………10 |
| 13.0 | PROPANE TANKS AND DISTRIBUTION SYSTEMS……………………………….10 |
| 14.0 | WATER DISTRIBUTION SYSTEMS…………………………………………………...10 |
| 15.0 | STORM WATER COLLECTION SYSTEM..…………………………………………..10 |
| 16.0 | PREVENTIVE MAINTENANCE………………………………………………………...10 |
| 17.0 | REPORTING REQUIREMENT………………………………………………………….10 |
| 18.0 | TRAINING…………………………………………………………………………………10 |
| 19.0 | CERTIFICATION…………………………………………………………………………10 |
| 20.0 | OTHER UTILITY SYSTEMS…………………………………………………………….10 |
| 21.0 | FUEL STORAGE AND DISTRIBUTION SYSTEMS…………………………………10 |
| 22.0 | FUEL-POWERED PUMP MAINTENANCE……………………………………………10 |
| 23.0 | EMERGENCY/BACKUP GENERATORS……………………………………………..10 |
| 24.0 | OTHER WATER DISTRIBUTION SYSTEMS…………………………………………10 |
| 25.0 | WATER STANDPIPES…………………………………………………………………..10 |
| 26.0 | OTHER SANITARY WASTEWATER COLLECTION SYSTEMS…………………..10 |
| 27.0 | FIRELOOP SYSTEM HYDRANTS……………………………………………………..10 |
| 28.0 | TRAINING OF PERSONNEL…………………………………………………………...10 |
| 29.0 | MONITORING SYSTEMS……………………………………………………………….11 |
| 30.0 | GOLF COURSES………………………………………………………………………...11 |
| 31.0 | ATHLETIC FIELDS………………………………………………………………………11 |
vi
1.0 General Information.
1.0.1 Overview. The contractor shall provide monthly preventive maintenance, repair services, inspections, testing, calibration, and certifications of all scales listed in Technical Exhibit (TE) 01. The Contractor shall ensure all work accomplished in the performance of this PWS meets all maintenance, repair, and certification standards consistent with the original equipment manufacturers guidelines; all applicable Federal, State, and local laws, regulations, and directives to include, but not limited to, the applicable publications listed in Section 7.0, Related Documents.
a. The following paragraphs describe all facets involved in the scale facilities maintenance. They include terms used to classify work; provide information on the level of effort that will be required at Fort Stewart (FS) and Hunter Army Airfield (HAAF), Georgia in terms of workload; and describe the way in which work will be received, managed, and documented. The contractor is responsible for the inspection, maintenance, repair, certification, and re-certification of all scales listed in (TE 01). The Contractor shall perform both Preventive Maintenance (PMOs) and Demand Maintenance Orders (DMOs) on all real property components listed in TE 01.
b. The Contractor shall ensure all work in support of mission requirements tendered to the Government for acceptance conforms to the measurable performance standards of quality, timeliness, and quantity specified in the PWS of this contract. Without additional expense to the Government, the Contractor shall obtain/ensure subcontractors obtain all licenses, and permits required to perform this work under this contract. The intent is to establish work requirements that are performance-based and results oriented. This approach is intended to allow the Contractor to determine the best and most cost-effective ways to fulfill base operations and their component needs, emphasizing innovation and commercial best practices.
1.0.2 Diagnosis and Analysis. The Contractor shall provide follow-up analysis and diagnosis of equipment failures as requested or shown in this section.
a. The primary aim is to identify the factors that contributed to and/or resulted in the failure of maintenance, service, repair and/or operation of real property, listed in TE 01 for Fort Stewart (FS) and Hunter Army Airfield (HAAF), Georgia. And to identify and implement actions to prevent repeated future failure due to the same failure reasons. The contractor shall:
i. Provide a detailed description and explanation of the failure.
ii. Identify the root cause or causes of the problem Provide possible actions and solutions to prevent future occurrences, an explanation of the pros and cons of these actions, a cost analysis of these actions, and the contractor’s recommended action.
iii. The selection and implementation of the appropriate action
iv. Review, documentation, and analysis of the outcome
v. Change in procedures, training, as needed
b. The Contractor shall provide additional analysis or diagnosis when directed by the Contracting Officer (KO), Contracting Officer Representative (COR) or Assistant Contracting Officer Representative (ACOR).
i. The Contractor or DPW determines it necessary due to unfavorable maintenance, repair, and after catastrophic, unusual, or unforeseen events that result in adverse maintenance, repair, and service requirements.
ii. When notified of unsatisfactory performance by Fort Stewart (FS) / Hunter Army Airfield (HAAF) or other regulatory agencies (Fort Stewart (FS) / Hunter Army Airfield (HAAF) Safety, TCEQ, OSHA, FRA, DES, etc.)
1.0.3 Components. The Contractor shall perform preventive maintenance orders (PMO) repair services, inspections, testing, calibration, and certifications. Facilities and components covered under this Common Level of Support (CLS) and listed in TE 01 include the following:
a. Multi section drive on scales
b. Personnel scales
c. Platform/pallet scales
1.0.4 Work Management and Control.
1.0.5 Reporting Requirements. The Contractor shall prepare and maintain all Scheduling, reports, maintenance, calibration, and certification records.
1.0.5.1 Service Plan.
Within 30 calendar days of the start of the contract, the Contractor shall submit to the KO/COR a Service Plan organized by Functional Area. The Service Plan shall describe all preventive maintenance services to be performed and their frequencies as reflected by this Contract, standard operating procedures/orders, and proposed staffing. These management plans shall include, at a minimum, specific maintenance tasks and frequencies, specific instructions for accomplishment of tasks, required special tools and equipment, personnel requirements, safety requirements, emergency procedures, and documentation procedures. The Contractor shall submit the plan for KO/COR approval. The following plans shall be submitted as part of the Service Plan.
1.0.5.2 Other Emergency Services to include, but not be limited to:
· Command-Directed operations support
· Natural disasters
· Response to emergency DMOs
1.0.6 Publications and Forms. Specific publications, applicable directives, and forms.
required for the accomplishment of work described in this CLS are listed in the PWS.
1.0.7 Facilities Maintenance Instruction. This instruction addresses the Standard Operating Procedure (SOP) for Maintenance and Repair (M&R).
2.0 Description of Services.
The Contractor shall develop and implement (after KO approval) a Comprehensive PM, Repair, and Certification Program. PM consists primarily of inspection, cleaning, lubrication, adjustment, calibration, and minor part and component replacement on listed scales and their component equipment located at facilities which are included in the TE 01, The Contractor shall submit comprehensive PM, Repair, and Certification programs for this service within 30 calendar days after receipt of approval to start. Work that is outside the scope of a PMO shall be accomplished through a DMO.
2.30 Crane and Load Scales Maintenance and Load Testing
2.30.1 General. Contractor shall repair, maintain, and certify all scales listed in TE 01
2.30.2 Preventive Maintenance Plan. The Contractor shall develop, implement, and submit to the KO/COR for approval a plan for quarterly preventive maintenance, inspection, testing, certification, and re-certification. Inspection requirements shall be derived from information provided by the manufacturer. Inspection procedures should state the acceptance criteria for inspections and tests and shall be specific for the applicable make and model of the scale.
2.30.2.1 Preventive Maintenance Orders (PMO) and Calibration. The Contractor shall perform quarterly PM and calibration on all scales identified in Technical Exhibit 02. The Contractor shall certify all scales a minimum of once a year and re-certify as necessary. PMO services shall include, but are not limited to, inspection, lubrication, cleaning, component alignment, calibration, adjustments, and testing. The contractor is responsible for providing all parts and labor for minor repairs. A minor repair is defined as one that requires less than $100 in repair parts per scale. All PMOs and calibration shall be performed to standards IAW the OEM specifications, National Institute of Standards and Technology (NIST) Handbook 44, and International Organization for Standards (ISO) 1002:2003. The Contractor shall coordinate the scheduling of PMOs at least one week in advance of the scheduled PMO date and shall perform PM on the equipment so that mission, security, and safety are not impacted. Scheduling shall be coordinated with the facility occupant. A copy of said schedule shall be sent to the COR/ACOR for quality assurance (QA) purposes. PMOs shall be invoiced against the PMO CLIN.
All equipment is required to be initially calibrated and certified at the time of the first routine inspection. This task shall be performed a minimum of annually. Certified calibrations are an annual requirement. Though periodic re-certification may be necessary if equipment is found to be outside of the standard acceptable percentages of accuracy or after certain repairs.
2.30.3 Crane Operator Training. N/A
2.30.4 Load scales.
2.30.4.1 Repairs: If other than minor repairs are identified during PM requiring a DMO or parts, the contractor shall not proceed without prior approval by the COR / ACOR or KO. In the event the Government identifies a need for scale service or repair, the Contractor shall be responsible for having qualified personnel available on call, 24 hours a day, seven days. The COR/ACOR or KO are the only individuals that may order repair services. Repairs that are conducted during normal duty hours and not part of PMOs will be invoiced against the respective DMO CLINs. Repairs that are ordered outside of normal duty hours will be invoiced against the DMO priority 1 CLIN. The contractor is responsible for providing all parts and labor for minor repairs. A minor repair is defined as one that requires less than $100 in repair parts per incident. For repairs that exceed this, the contractor will provide the COR with a parts and labor cost estimate. No purchases or repairs shall be made prior to COR/ACOR/KO approval. Once approved, these parts will be purchased and reimbursed as outlined below.
Should inspections, repairs, parts, calibrations, or certifications prove to be defective; the Contractor shall respond to calls for re-performance within 24 hours after coordination with COR. All defects shall be repaired at no additional cost to the Government.
2.30.4.2 Parts: All replacement parts furnished by the Contractor shall be new and meet or exceed the Original Equipment Manufacturer’s specifications and warranty. For purchases approved for reimbursement, the contractor will submit the purchase receipt to the COR and invoice against the “Reimbursable Parts” CLIN. Reimbursement shall not exceed manufacturer’s suggested wholesale price. Normal shipping and handling will be reimbursed. Expedited transportation costs will only be reimbursed with prior COR approval.
2.30.4.3 Work Orders: The Contractor shall provide a work order form for all PMO and DMO repair services. The Contractor shall include calibration documentation along with the work order. All work orders shall contain the information listed below, as applicable to PMO or DMO repair services, and shall be submitted to the COR within 5 working days after completion of the maintenance services:
a. Date and time of service call notification and arrival at Government location.
b. Manufacturer, model, serial number, and location of the scales.
c. Calibration documentation (if applicable)
d. Description of malfunction and corrective action taken.
e. Labor hours required.
f. Replacement parts used: List part number, description, quantity, and unit cost.
g. Contractor personnel who accomplished work.
2.30.4.4 Warranty: The Contractor shall take advantage of every manufacturer warranty provision on equipment to include labor and parts. Warranty items shall be furnished by the manufacturer and labor for warranty work if performed by the Contractor shall be reimbursed by the manufacturer. Warranty disputes shall be directed to the COR/KO. The Contractor shall indicate the date the manufacturer was called on the work order with a follow-up call if the manufacturer does not respond in a timely manner. The Contractor shall inspect each piece of equipment after warranty work is performed to ensure that equipment has been repaired and is safe to operate.
3.0 Work Capability Levels.
| TASK/SERVICE |
| DPW Provided Info |
Routine Task/Service
FY 2025
Estimated Labor Annual Hours
DMO - Facility Maintenance Priority 1
DMO - Facility Maintenance Priority 2
PMO - Facility Maintenance Preventative Maintenance, Plus Certifications
4.0 Self-Help Program. N/A
5.0 Operation and Maintenance of Energy Conservation Systems. N/A
7.0 Sign Shop Operations. N/A
8.0 Utility Systems. N/A
9.0 Uninterruptible Power Supply (UPS) Systems. N/A
10.0 Area Lighting. N/A
11.0 Utility Marking. N/A
12.0 Pumps and Pumping Stations. N/A
13.0 Natural Gas and Propane Distribution System. N/A
14.0 Propane Tanks and Distribution Systems. N/A
15.0 Water Distribution Systems. N/A
16.0 Storm Water Collection System. N/A
17.0 Preventive Maintenance. N/A
18.0 Reporting Requirements. N/A
19.0 Training. N/A
20.0 Certification. N/A
21.0 Other Utility Systems.
22.0 Fuel Storage and Distribution Systems. N/A
23.0 Fuel-Powered Pump Maintenance. N/A
24.0 Emergency/Backup Generators (not attached to building). N/A.
25.0 Other Water Distribution Systems. N/A
26.0 Water Standpipes. N/A
27.0 Other Sanitary Wastewater Collection Systems. N/A
28.0 Fireloop System Hydrants. N/A
29.0 Training of Personnel N/A
30.0 Monitoring Systems. N/A
31.0 Golf Courses. N/A
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