24R2012_Attachment 1_PWS_041724.pdf

PERFORMANCE WORK STATEMENT (PWS)

Student Transportation Services (STS)

For DoDEA Schools in Guam

Department of Defense Education Activity

4800 Mark Center Drive

Alexandria, VA 22350

PERFORMANCE WORK STATEMENTSTUDENT

TRANSPORTATION SERVICES (STS)

DODEA SCHOOLS IN GUAM

1. General Information and Scope of Work

1.1 The Department of Defense Education Activity (DoDEA), DoDEA, as one of only two Federally operated school systems, is responsible for planning, directing, coordinating, and managing pre-kindergarten through 12th grade educational programs on behalf of the Department of Defense (DoD).

DoDEA is globally positioned, operating 160 accredited schools in 8 districts located in 11 foreign countries, 7 states, Guam, and Puerto Rico.

DoDEA employs approximately 11,828 employees who serve more than 69,000 children of active-duty military and DoD civilian families. DoDEA is committed to ensuring that all school-aged children of military families are provided a world-class education that prepares them for post-secondary education and/or career success and to be leading contributors in their communities as well as in our 21st century globalized society.

DoDEA operates as a field activity of the Office of the Secretary of Defense (Personnel and Readiness).

It is headed by a director who oversees all agency functions from DoDEA headquarters in Alexandria, Virginia. DoDEA's schools are divided into 3 geographic areas: Europe, the Pacific, and the Americas.

1.2 The purpose of the contract is to provide student transportation services. Safety is of the highest priority entrusted to the Contractor under this contract. The Contractor shall perform all services in a safe, prudent, and professional manner accepting full and sole responsibility for the prompt and proper delivery of services and always maintain good order of passengers. Transportation services for students must be completed in the safest and most efficient manner possible following all Guam laws and military installation regulations.

The Contractor shall provide all personnel including, but not limited to, Drivers, Safety Aides, Safety Attendants, Office assistants, supervision, services, supplies, and/or equipment necessary to perform student transportation services at the Guam Schools. Contracted services shall comply with DoDEA and Guam requirements for student transportation.

2. Requirements (Objectives)

2.1 Objective 1: Student Transportation Services Program Management and Operations.

2.1.1 Task One - Contract Management: The Contractor shall submit the following:

2.1.1.1 Personnel List: Not less than 30 calendar days before services begin, the Contractor shall provide the

COR a typed list of all personnel to perform services under this contract. The Contractor shall provide a dated, revised personnel list to the COR as changes occur. The list may be whatever format is most suited to the Contractor’s operations but shall list each person in alphabetical order in the following manner: full name (last name, first name, middle initial), date of birth, job title (Driver, Safety Aide, etc.), country of citizenship, and identification document number / passport number.

2.1.1.2 Student Ridership Count Report: The Contractor shall provide counts of actual ridership upon request to ensure accuracy regarding the number of students transported. The Contractor shall submit written Student Ridership Count Reports to the COR on computer-generated forms provided by the

COR.

2.1.1.3 Vehicle list: Not less than 30 calendar days before services begin, identify all vehicles that will be used under this contract. Each vehicle must meet passenger capacity as well as comply with Guam laws, inspection requirements and regulations concerning the transportation of students. Updated lists shall be submitted whenever changes occur.

2.1.1.4 Accident or Incident Reports: Report all incidents, injuries, and accidents to the COR, DoDEA

Regional Force Protection Officer, and installation security representatives. Refer to Section 3.6. for accident and incident reporting requirements https://www.dodea.edu/aboutDoDEA/Thomas_Brady.cfm https://www.dodea.edu/Europe/index.cfm https://www.dodea.edu/Pacific/index.cfm https://www.dodea.edu/Americas/index.cfm

2.1.1.5 Student Misbehavior Report: As required, a student misbehavior report shall be completed and handed in for a morning run be completed by the end of the business day and an afternoon run by 10:00 am the next business day.

2.1.1.6 Invoices: Invoices from the Contractor to the Government are due NLT the 15th of each month following services provided. E.g., a January invoice would be due NLT February 15th.

2.1.1.7 Training Memorandum: Before services begin, the Contractor shall prepare a memorandum that identifies the date, time, location, names of instructor(s) and trainee(s), and a brief statement, summary, or synopsis of the topics and content of material presented (e.g., instruction syllabus) to document the Safety and Security Training Session. The Contractor shall provide a copy of the memorandum to the COR within five (5) business days of completion of training or before services begin, whichever date occurs first.

2.1.1.8 Miscellaneous: The following additional reports/data shall be maintained by the Contractor and available for inspection by the COR:

• Commercial General Liability Insurance Vehicle Safety Inspection(s)

• Driver’s License(s) with the appropriate class and, if necessary, a current passenger transportation license

• First Aid/CPR/AED Training Certificate(s)

• Annual and as Requested Criminal History Background Check

• Installation Records Check(s)

• Quality Control Plan

2.1.2 Task Two - Student Transportation Office Assistants and Route Establishment:

2.1.2.1 Student Transportation Office (STO) Assistants - The contractor shall provide at least one employee physically present at each of the three Student Transportation Offices (STOs) to provide transportation office support and customer service. The northern STO is located on Andersen Air Force Base. The southern STO is located on the Naval Base Guam. The third (central) Student Transportation Office is located at the Guam Field Office. Contractor shall provide qualified employees at the north STO, Monday through Friday, 0700-1600, and at the south STO, from 0730-1630, and the central STO at Guam Field Office from 0630-1530, all with a one-hour lunch (North 1100-1200, Central 11:30- 12:30, South 1200-1300), except federal holidays. The contractor shall also provide these employees at each STO from July 5th of the upcoming school year through two weeks after the last day of the school year of every exercised option period . These office personnel shall possess basic skills to perform administrative functions associated with operating a STO.

2.1.2.2 The Student Transportation Office assistants shall:

• Register students for bus ridership by following all DoDEA regulations and instructions to include internal Standard Operating Procedures (SOPs)

• Create and Issue student bus passes only in the format approved by the COR

• Provide customer service (to exclude customer complaints)

• Notify the COR of any events that cause route delays

• Enter and maintain route information in the government database

• Provide student ridership reports to COR weekly and as requested

• Provide the COR the Student Misbehavior Reports as soon as they are received

• Maintain a printed parent/guardian recall list for all registered student passengers

• Assist in the coordination of bus evacuation drills and bus safety training

• Process transportation requests for all curricular and co-curricular trips

• Issue updated rosters and route sheets weekly to the bus drivers

• Assist dispatcher and project manager on route assessments

• Be present and assist in the bus loop during AM and PM commute

2.1.2.3 The Student Transportation Office assistant shall not:

• Provide dual bus passes without COR approval

• Register students who are not authorized transportation

• Answer parent/sponsor complaints

• Allow students to change buses without written notification and COR approval

• Allow students to get off at bus stops they are not assigned to.

2.1.2.4 Route Establishment Standards:

2.1.2.4.1 The elapsed time between the first pick up and school drop off shall not exceed 60 minutes in normal instances. Any route longer than 60 minutes requires the COR and District Transportation Supervisor (DTS) approval.

2.1.2.4.2 The Contractor shall ensure transportation does not depart bus stops or school loading zones prior to the designated time on the route sheet, except for safety or security reasons, and/or as approved by the COR.

2.1.2.4.3 Ridership population will be provided to the contractor prior to the issuance of each task order.

2.1.2.4.4 Projected Daily Commute Operational 2.5-hour Time Blocks (Mornings / Afternoons):

• Mornings: Daily Bus reporting/staging starts at 0600 and ends at 0830

• Afternoons: Daily Bus reporting/staging starts at 1400 and ends at 1630

Note: Early Release Day is normally on Tuesdays. All schools release one hour early on this day. See Technical Exhibit 4 for school bell times. The listed are subject to change. The Government reserves the right to revise School Bell times to allow for staggered school start/dismissal times.

2.1.3 Task Three - Short Term & Long-Term Schedule Adjustments:

2.1.3.1 The Contractor shall accommodate any short-term and long-term adjustments in scheduling to include, but not be limited to, late morning runs for delayed openings or early releases.

2.1.3.1.1 Short-Term Adjustments Standards:

• Unscheduled School Day Schedule Changes:

The Contractor shall have vehicles at the school(s) or inspection point and ready for services within two (2) hours of notification by the COR.

• Unscheduled School Day Cancellation:

The Government will notify the Contract Manager in the event there is an unexpected school cancelation within six (6) hours of the start of the first run of the canceled school day.

2.1.3.1.2 If the Government notifies the Contractor at least six (6) hours, but not more than 24 hours before the first run of the canceled day, then the Contractor will receive 50% consideration for the routes not required.

2.1.3.1.3 If the Government does not notify the Contractor at least six (6) hours before the first run of the canceled school day, then the Contractor receives full consideration for the run(s).

2.1.3.1.4 Long Term Adjustment Standards:

• The Contractor shall implement long term route schedule adjustments within two

(2) business days of receipt of a route change request from the COR.

2.1.4 Task Four - Passenger Identification:

2.1.4.1 Drivers shall verify that only authorized persons are boarding the buses by checking student bus passes or the COR-provided passenger lists. If a student does not present his/her pass and is not on the passenger list, Drivers shall complete a School Bus Student Misbehavior Report (Technical Exhibit 2) and submit it to the COR by the end of the business day for the morning run and by 10:00 the next business day for an afternoon run.

2.1.4.2 Passenger Identification Standard:

2.1.4.2.1 If the student has a DoDEA issued bus pass for another route, then the student may ride the bus even if their name is not listed on the passenger list. The Driver shall notify the Contract Manager who will notify the COR.

2.1.4.2.2 If the student does not have a DoDEA issued bus pass and is not on the passenger list, then the Driver shall notify the Contract Manger who will notify the COR for instructions.

2.1.4.2.3 Drivers shall refuse entry onto the bus of any adult who is not a DoDEA official, a military/ Guam police officer, / Safety Attendant, and/or Safety Aide, or who has not been specifically authorized by the Contracting Officer or COR.

2.1.4.2.4 When the Contracting Officer or COR authorizes an adult to ride on a bus route, the COR will issue the adult a bus pass and will provide the adult’s identity to the Contract Manager two (2) hours prior to the start of the run.

2.1.4.2.5 Drivers shall confirm the adult’s authorization to ride on the bus route by checking the adult’s DoDEA issued bus pass. No other identification document shall be accepted. If an adult tries to board a bus without a DoDEA issued bus pass or an expired pass, then the Driver shall notify the Safety Attendant or Safety Aide as applicable, and the Contract Manager. If the adult refuses to disembark from the bus, or otherwise becomes threatening, then the Driver shall immediately call Guam police for assistance. In no case shall the Driver continue the route with the unauthorized adult on board.

2.2 Objective 2: Daily Commute Student Transportation - Transport students and other authorized individuals to and from their designated schools and assigned bus stops before the start of and at the completion of the students’ school day.

2.2.1 Task One - Student Transportation: Passengers are to be picked up and dropped off at their designated locations at the times specified on route schedules. The Driver shall receive the student at the pick-up point and assist the student while boarding, if necessary. Drivers shall perform all stops/runs on the route schedule unless directed otherwise by the COR.

2.2.1.1 Student Transportation Standards:

2.2.1.1.1 The Contractor shall maintain two-way communications with all Drivers during transportation of students on this contract.

2.2.1.1.2 Anytime a delay of 15 minutes or longer is expected or occurs in completing a run, the Contractor shall immediately notify the COR of the vehicle status. Whenever such a delay occurs, the Contactor shall correct the problem within sixty (60) minutes of notification at no additional cost to the Government.

2.2.1.1.3 Vehicles shall not arrive at any authorized stop later than the scheduled time or more than 10 minutes before the scheduled time.

2.2.1.1.4 Drivers shall use only the forward curbside door to the passenger compartment for passengers to enter or exit the vehicle except when an emergency exit is necessary.

2.2.1.1.5 Drivers shall not use hazardous actions, such as violent braking or acceleration, to gain the attention of, or control over, the passengers.

2.2.1.1.6 The Contractor shall not move passengers from one vehicle to another during a run, except when providing a replacement vehicle or when instructed to do so by the COR.

2.2.1.1.7 Drivers shall not back up a vehicle without an adult Ground Guide during the run when students are on board (except in an emergency) and shall not back-up the vehicle without an adult Ground Guide in the school loading/unloading zone.

2.2.1.1.8 During a run, when a vehicle becomes disabled or is delayed because of a traffic accident, the Driver shall contact the Contract Manager who shall obtain permission from the COR prior to releasing students to parents or designated authorized individuals that walk or drive to the vehicle’s location. If such release is approved, the Driver shall verify a parent’s or authorized person’s identification card prior to releasing a student to a parent or a designated individual.

2.2.1.1.9 Ensure passengers are picked-up and discharged at their designated stop locations. In NO EVENT shall a passenger be allowed to exit a vehicle except at their authorized bus stop unless otherwise authorized in writing by the COR or KO. Drivers will report students exiting anywhere other than their designated stop to the school immediately and complete a School Bus Student Misbehavior Report.

2.2.1.1.10 Drivers shall thoroughly inspect the passenger compartment immediately after the last stop of each run to ensure no passengers remain in the vehicle. If any passenger misses their drop-off stop or remains on a vehicle at the completion of a service, the Driver shall immediately notify the Contract Manager who will immediately contact the COR. The passenger(s) shall be safely transported back to their stop or location specified by the COR as soon as possible.

2.2.1.1.11 Check for lost and found articles. Any articles left behind by passengers shall be tagged to identify the vehicle route, run and date found and be delivered to the COR the next business day.

2.2.1.2 Student Transportation Inbound Standards:

2.2.1.2.1 At the school(s), Drivers shall wait with their vehicles and passengers until a member of the school staff is available to take charge of the passengers. If a staff member is not present within five (5) minutes of the vehicle's arrival time (or scheduled arrival time, whichever is later) at the school, the Driver shall immediately notify the Contract Manager, who shall contact the COR for instructions.

2.2.1.3 Student Transportation Outbound Standards:

2.2.1.3.1 Students shall not be unloaded at school before the scheduled time unless approved by the COR.

2.2.1.3.2 The Driver and/or Safety Aide / Safety Attendant shall release certain younger students identified by the COR (e.g., pre-kindergarten-2nd Grade) only when a parent or designated person is present. If this person is not present at the designated stop within five (5) minutes of the vehicle's arrival time (or scheduled arrival time, whichever is later), the Driver shall immediately notify the Contract Manager who shall then contact the COR for instructions. The Driver shall then take the passenger(s) to the location specified by the COR.

2.2.2 Task Two - Safety Procedures:

2.2.2.1 The Contractor shall provide Safety Aides and/or Safety Attendants for runs, as ordered by the COR, to assist students (Pre-K-2) in entering and exiting the vehicle and riding safely as needed. The Safety Aides and/or Safety Attendants assume the following responsibilities (if a Safety Aide and/or Safety Attendant is not assigned, then the Driver shall assume these responsibilities).

2.2.2.2 Assist student passengers in boarding and disembarking safely, and in securely fastening seat belts, Child Safety Restraint System (CSRS), and/or specialized equipment when specified by the COR or required under Guam law.

2.2.2.3 Ensure students remain seated with securely fastened seat belts, CSRS (if applicable).

2.2.2.4 Communicate with passengers to encourage safe student behavior and to intervene whenever there is a serious or life-threatening situation. Ride in the passenger compartment with students and communicate in English using positive words in a respectful tone to encourage safe student behavior.

2.2.2.5 Assist Driver in reporting passenger misconduct on a School Bus Misbehavior Report (Technical Exhibit 2) for the Driver to provide to the COR by the end of the business day for the morning run and by 10:00 the next business day for an afternoon run.

2.2.2.6 Ensure students disembark the vehicle at their proper stops and assist the Driver in ensuring there are no passengers or student personal articles/items remaining in the vehicle at the end of the run. At the school, release students only to the school staff at the loading zone. During the school-to-home run, do not release Pre-K through 2nd grade students from the vehicle without the parent or designated caregiver present to take charge of the child. In the event the parent or caregiver is not at the stop within 5 minutes of the vehicle’s arrival or scheduled arrival, whichever is later, the Driver will notify the contract manager who shall notify the COR for instructions. The Driver will wait for a response from the contract manager before continuing the bus route.

2.2.2.7 In the event of an accident or incident, assess each passenger for injuries and provide first aid and/or Cardiopulmonary Resuscitation (CPR) to passengers as required until either emergency rescue personnel arrive on the scene; and take control of the situation until the vehicle reaches a medical facility.

2.2.2.8 Correct observed unsafe actions by students, especially to prevent an accident or injury, and assist the Driver, if requested, in restoring good order and discipline when unruly student behavior interferes with the Driver's ability to operate the bus safely. In such cases, the Safety Attendant/Safety Aide may assist the Driver in preparing the School Bus Student Misbehavior Report, but the Driver shall remain responsible for reporting the incident.

2.2.2.9 Participate in school bus safety training and evacuation drills held twice during each school year upon request by the local STO.

2.3 Objective 3: Special Education Transportation (SPED) Transportation requirements - Special

Education Transportation (SPED) requires unique skill sets and resources to transport Special Education students and other authorized individuals to and from their designated schools and assigned bus stops before the start of, and at the completion of, the students’ school day during the regular school year (SY) and the extended school year (ESY) in a safe and efficient manner. The use of Safety Aides for SPED transportation is mandated.

2.3.1 The Contractor may utilize double runs as the schedule permits to minimize cost to the Government.

2.3.2 The Contractor shall provide a bus and/or Safety Aide whenever required by a student’s IEP or DoDEA Accommodation Plan. The Safety Aide:

2.3.2.1 Shall be at least 21 years old and fluent in the English. Have the primary responsibility for the student to whom they are assigned, with secondary responsibility for the remainder of the bus passengers.

2.3.2.2 Shall be positioned on the bus in a location that will provide effective oversight. This location may vary from trip-to-trip, depending on the time of day and passenger needs.

2.3.2.3 Shall be CPR/AED and First Aid Certified for the age-group of the students they are transporting.

2.3.2.4 Shall assist passengers requiring assistance in boarding and disembarking of vehicles. Adhere to the procedures for passenger boarding, use of safety belts, special passenger seating, and safe vehicle operation. Install and/or secure the Contractor provided Child Safety Restraint System (CSRS) and wheelchairs in accordance with the manufacturer’s stipulated procedures on vehicles transporting Pre-K and/or students requiring special transportation. (Note: CSRS includes car/booster seats and harnesses). DoDEA requires seat belts on all Special Education buses but not on the non- SPED daily commute buses, unless required by Guam law.

2.3.2.5 Shall ensure all routes are performed as described in the route sheet. Buses shall not depart any bus stop before the route sheet departure time and shall arrive at each school before the schools’ start and end time. Buses must arrive at school at a time which allows students at least the minimal time needed to safely transition between bus and first/last school session.

2.3.2.6 Shall ensure passengers are picked-up and discharged at their designated stop locations. In NO EVENT shall a passenger be allowed to exit a vehicle except at their authorized bus stop unless otherwise authorized in writing by the COR or KO, or in an emergency.

2.3.3 When curb-to-curb service is authorized, release these passengers only when a parent or designated person is present. In the event this person is not present within five minutes of the vehicle's arrival (or scheduled arrival, whichever is later) at the designated stop, the Driver shall immediately notify the Contract Manager.

The Contract Manager shall then contact the COR for instructions. The Driver shall take the passenger(s) to the location specified by the COR.

2.3.4 The Contractor shall schedule bus transportation to arrive at all schools no later than 10 minutes prior to scheduled school starting time. Buses shall be in place and ready to load students 15 minutes before scheduled school dismissal.

2.3.5 The Contractor shall incorporate any variances in scheduling to include, but not limited to, late morning runs for delayed openings, early releases for inclement weather, and midday runs for school “half days.”

2.4 Objective 4: Scheduled Curricular and Co-Curricular transportation requirements

2.4.1 Task One - Scheduled Curricular: (e.g., physical education class, career practicum, etc.). The Contractor shall provide transportation services for students and other authorized individuals to participate in school curriculum and events within the normal school day, as described in schedule provided by COR.

2.4.2 Task Two - Scheduled Co-Curricular: (e.g., late activity bus, sports practices, Far East programs transportation

(see definitions)). The Contractor shall provide transportation services for students and other authorized individuals to participate in interscholastic sports, music, forensics, science, humanities, and performing arts, etc.

as described in schedule provided by COR. Most of these activities take place after the normal school day and regular school-to-home transportation has ended and/or during weekends.

2.4.2.1 Curricular and Co-Curricular Standards:

2.4.2.1.1 The Contractor shall maintain two-way communications with all Drivers during transportation of students on this contract.

2.4.2.1.2 Anytime a delay of 15 minutes or longer in completing a run is expected or occurs the Contractor shall immediately notify the COR of the vehicle status. Whenever such a delay occurs, the Contactor shall correct the problem within sixty (60) minutes of notification at no additional cost to the Government.

2.4.2.1.3 Vehicles shall not arrive at any authorized stop later than the scheduled time or more than 10 minutes before the scheduled time.

2.4.2.1.4 Drivers shall use only the forward curbside door to the passenger compartment for passengers to enter or exit the vehicle except when an emergency exit is necessary.

2.4.2.1.5 Drivers shall not use hazardous actions, such as violent braking or acceleration, to gain the attention of, or control over, the passengers.

2.4.2.1.6 The Contractor shall not move passengers from one vehicle to another during a run, except when providing a replacement vehicle or when instructed to do so by the COR.

2.4.2.1.7 Drivers shall not back up a vehicle without an adult Ground Guide during the run when students are on board (except in an emergency) and shall not back up the vehicle without an adult Ground Guide in the school loading/unloading zone.

2.4.2.1.8 During a run, when a vehicle becomes disabled or is delayed because of a traffic accident, the Driver shall contact the Contract Manager who shall obtain permission from the COR prior to releasing students to parents or designated authorized individuals that walk or drive to the vehicle’s location. If such release is approved, the Driver shall verify a parent’s or authorized person’s identification card prior to releasing a student to a parent or a designated individual.

2.4.2.1.9 Drivers shall thoroughly inspect the passenger compartment immediately after the last stop of each run to ensure no passengers remain in the vehicle. If any passenger remains on a vehicle at the completion of a service, the Driver shall immediately notify the Contract Manager who will immediately contact the COR. The passenger(s) shall be safely transported to the location specified by the COR as soon as possible.

2.4.2.1.10 Check for lost and found articles. Any articles left behind by passengers shall be tagged to identify the vehicle route, run and date found and be delivered to the COR the next business day.

3. Constraints. This section includes the parameters under which the Contractor must perform duties of the PWS.

3.1 Security

3.1.1 Installation Access under Different Force Protection Conditions for Contractor Personnel.

3.1.1.1 Installation access requirements may change without notice based on various threat-based scenarios as dictated by the installation commander. The COR, in concert with the DoDEA-E District Force Protection Officer, will advise the Contractor of any noted access changes.

3.1.2 Security/Force Protection Conditions.

3.1.2.1 In the event security threats increase, the Government may require:

3.1.2.1.1 The Contractor to implement alternate routes or schedules.

3.1.2.1.2 Inspection of Contractor vehicles and/or parking areas by U.S. military and/or Guam security personnel.

3.1.2.1.3 The Contractor to park vehicles used in performance of this contract in a secure installation/site identified by the Government.

3.1.2.1.4 The Contractor to perform security inspections as directed by the Government.

3.1.3 Vehicle Security Inspections.

3.1.3.1 The Contractor shall have a procedure to conduct and document daily vehicle security inspections prior to performing services using the School Transportation Security Checklist (Technical Exhibit 1). The Contractor shall maintain records of daily vehicle security inspections for one (1) year.

3.1.3.2 The daily security inspection conducted by the Driver shall include a search for suspicious objects

(e.g., improvised explosive devices) and indicators of tampering with the vehicle (e.g., anything out of the ordinary that could cause harm to student passengers or damage the vehicle). If something unusual or suspicious is found, the Driver shall not touch anything but shall evacuate the area around the vehicle and shall immediately notify the Contract Manager of the findings. The Contract Manager shall determine if the Guam Police should be notified and/or if a replacement vehicle should be dispatched, then immediately notify the COR.

3.1.3.3 In the event a Safety Attendant is assigned to the bus route, the Driver and the Safety Attendant shall conduct the security inspection.

3.1.3.4 When the route sheet has identified an off-post location for inspecting the bus, the Contractor shall ensure the bus is at the inspection location at the time prescribed on the route sheet to allow the Safety Attendant and/or Driver to inspect the bus.

3.1.3.5 If alerted to a security concern/incident by the Safety Attendant, the Driver shall notify the

Contract Manger, who will contact the COR and adhere to their directions.

3.1.4 Posting and Display of Route Number Signs on Daily Commute Runs.

3.1.4.1 When in use on a DoDEA run:

3.1.4.1.1 Drivers shall post/display route number signs in the vehicle's windows for daily commute runs only after the pre-run security inspection of the vehicle at the inspection point has been completed.

3.1.4.1.2 When no Safety Attendant is assigned to a daily commute run, the Driver shall post the route number sign in the vehicle's windows only after completing the Driver conducted pre-run safety and security inspection(s) of the vehicle.

3.1.5 Security of Route Signs and School Transportation Documents.

3.1.5.1 When not in use on a DoDEA run:

3.1.5.1.1 The Driver shall remove the route signs and school transportation documents (e.g., route sheet, route numbers, student passengers list, safety/security inspection checklist, etc.), and store them in a secure location.

3.1.5.1.2 If the vehicle is parked in a secured parking area (e.g., Contractor’s fence-enclosed motor park, garage, secured U.S. military installation, etc.), the Contractor shall ensure the protection of school transportation documents.

3.1.6 Communications Capabilities. Drivers shall meet the following communications standards:

3.1.6.1 The Contractor shall equip Driver with the capability for reliable, mobile, two-way, intelligible voice communications between the Contractor’s local site-level supervisor and other Contractor and designated DoDEA officials as deemed required.

3.1.6.2 The equipment should be self-contained, portable, self-powered and requiring no external connection to vehicles so that it can be used by Drivers and applicable on any route or run.

3.1.6.3 The Contractor shall be fully responsible for implementing, operating, maintaining, evaluating, and sustaining communications capabilities, including provision of all equipment and service carriers.

3.1.7 Safety and Security Training.

3.1.7.1 The primary and alternate Contract Manager shall attend an annual Government-sponsored Safety and Security Training Session. Sessions are normally held June to August as coordinated with the COR. The Contractor may substitute the firm’s training manager for the Alternate Contract Manager.

3.1.7.2 Prior to start of the contract school year, the bus Contractor shall annually provide safety and security training covering the topics presented in the annual safety and security training session to all personnel working on this contract.

3.1.7.3 As a part of the safety and security training, a Government-Sponsored security training contractor shall provide the following training courses to identified bus Contractor personnel either in conjunction with the annual bus Contractor training session or during separate session(s):

3.1.7.3.1 Training session will be completed prior to the beginning of each school year to cover force protection, vehicle pre-run inspections, accident/incidents, student management, use of child safety seats, handling students with disabilities, safety procedures, loading zone familiarization and operations, emergency evacuations / reporting procedures, safe havens, safety precautions at loading zone and bus stops. The contractor is responsible for training new employees hired after the annual training is completed.

3.1.7.3.2 Contractor trainer(s), dispatchers, drivers, replacement drivers, Safety Attendants, and safety aides must attend the initial three to four hour security training course covering the Security/Force Protection Module before the start of the school year, and successfully complete an end-of-course examination.

3.1.7.3.3 For new dispatchers, drivers, replacement drivers, safety attendants, and safety aides that are employed after the conduct of the security training contractor’s training, the bus Contractor trainer shall provide interim security/force protection training presented in the security contractor’s training session until the newly hired personnel can attend the annual security training session before the beginning of the next school year.

3.1.7.4 A one (1) hour refresher training session safety and security training session will be conducted by the contractors trainer during the month of January to refresh contract employees of safety and security procedures.

3.2 Safety

3.2.1 Danger Zone - the area around a vehicle at a stop where most student injuries occur. It is an area 1.83 meters (6 feet) to both sides and rear of the vehicle and 3.05 meters (10 feet) in front of the vehicle. Particular care is required when a bus stop has less than 1.83 meters (6 feet) clearance between the road edge and the designated waiting area. The most critical areas are immediately to the front of the vehicle and at the right rear. The below schematics also depict the prohibited seats for students, denoted with an X, and the restricted seats, denoted with an O, which can only be used with manufacturer-approved seat belts, if so equipped.

3.2.2 Buses

DANGER ZONE

MOST DANGEROUS

WAITING AREA

SCHOOL BUS STOP

M O

ST

D

A N

G E

R O

U S

3.2.3 Vans, Sedans, and Station Wagons At Bus Stops and Loading/Unloading Zones.

3.2.4 At Bus Stops and Loading/Unloading Zones

3.2.4.1 Before entering or leaving any bus stop or loading/unloading zone, the Driver shall ensure that all students are completely clear of the Danger Zone as defined above.

3.2.5 Entering a Stop.

3.2.5.1 Drivers shall enter each stop cautiously. If actions of students waiting at the stop are unruly or unsafe, the Driver shall either enter the stop very slowly, motioning students to move back safely away from the vehicle, or, traffic and road conditions permitting, stop the vehicle before entering the bus stop and wait for student behavior to become safe before moving into the stop.

3.2.6 Loading/Unloading at a Stop.

3.2.6.1 Drivers/Safety Aides shall open the forward curbside passenger door only after the vehicle has come to a complete stop.

3.2.7 Unloading at a Bus Stop or School Unloading Zone.

3.2.7.1 Drivers shall exercise due caution that all passengers are cleared from the Danger Zone before placing the vehicle in motion. Drivers shall discourage students from crossing the street directly in front of or behind the vehicle. If students must cross the street, they should do it only in front of the vehicle and at a distance that oncoming traffic can clearly see them.

3.2.8 Departing a Bus Stop or School Loading/Unloading Zone.

3.2.8.1 Drivers shall check all mirrors to ensure no student remains in the Danger Zone before closing the passenger door. Drivers shall ensure that all passengers are seated and secured in seat belts if equipped and child safety restraint system devices (if applicable), all doors are securely closed, and make a visual safety check around the vehicle for pedestrians and vehicular traffic before placing the vehicle in motion.

3.2.9 Additional Considerations at School Loading/Unloading Zones.

3.2.9.1 For added safety precautions with respect to student pedestrians, etc., Drivers shall adhere to the established school loading/unloading zone vehicle traffic flow pattern and shall not pass any vehicle that is already in the loading/unloading zone unless directed by the COR or the vehicle is inoperable.

When picking up students at school, Drivers shall not place the vehicle into motion until released by the school loading zone supervisor or the COR.

3.2.10 Driver’s Presence.

3.2.10.1 When passengers are boarding, Drivers shall be in their vehicles or assisting students to board. Drivers shall not leave their vehicles when passengers are on board, except in cases of emergencies. When it is necessary for Drivers to leave their seat or leave the vehicle while passengers are on board, reasonable safety precautions such as applying the emergency brake, shutting the engine off, and removing the ignition key shall be taken before leaving the seat or the vehicle.

3.2 Vehicles

3.2.1 Vehicles shall be in good working order and capable of safely meeting all the demands associated with student transportation requirements.

3.2.2 Contractors shall provide buses which can navigate all Guam military installation housing areas. Buses shall be

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S inspected, serviced, and approved by the COR/DTS NLT 1 August of each school year. All replacement vehicles used on this contract must be inspected and approved by the COR prior to transporting students.

3.2.3 Vehicles transporting students shall comply with school bus requirements for Guam and DoDEA requirements for student transportation.

3.2.4 Contractor shall ensure all vehicle interiors are clean, and the exterior presents a clean appearance at the start of the operational day. Vehicles shall be aired out thoroughly to provide a smoke-free environment before transporting passengers.

3.2.5 Contractor shall perform daily vehicle safety inspections. The Contractor shall have a procedure to conduct vehicle safety inspections prior to performing services under this contract. The Contractor’s Quality Control Plan shall contain a daily vehicle inspection checklist. This checklist shall, as a minimum, ensure compliance with all applicable Guam and DoDEA safety regulations. The Contractor shall maintain a file of the results of all inspections during the entire life of the contract.

3.2.6 Drivers shall display vehicle route number signage in accordance with directions provided by the COR.

3.2.7 All Vehicles shall have a functional Air Conditioning with a functional climate control. Vehicles shall be maintained at a temperature of 65-85 degrees Fahrenheit (18-30 degrees Celsius) for the entire passenger compartment, regardless of weather conditions, from time of pick-up of the first passenger to the discharge of the last passenger utilizing heating, ventilation, or air conditioning. Considerations will be given when the vehicle is waiting at the school loading zone with the motor turned off in accordance with the Guam laws.

3.2.8 Contractor shall provide replacement buses as requested by the COR to ensure mission requirements are met.

Any replacement bus must be approved by the COR prior to being put into student transportation service.

3.2.9 Busses shall not be of the double-decker or accordion-type (i.e., articulated).

3.2.10 When an emergency replacement bus is required due to mechanical failure or accident, it must be onsite within

45 minutes of COR notification.

3.2.11 Visibility. The Driver shall always ensure adequate visibility as required by the Formal Visibility Test

(Technical Exhibit 3)

3.2.12 Buses shall be equipped with video camera system (including voice recordings) with four cameras mounted in the front, mid, and rear of bus to allow best visual coverage. All data recorded shall be time and date stamped in video playback. The contractor shall make video available to the government within 24 hours of official request. The contractor is responsible for maintenance and operation of the installed equipment.

Buses shall have active or passive GPS installed as part of the Video Surveillance, or as a separate component. GPS allows more accurate route monitoring, and route optimization when it can be viewed on Google Earth.

3.3 Student Passenger Management

3.3.1 The Contractor shall implement procedures to visually identify elementary school bus riders to ensure student passengers board their assigned school bus.

3.3.2 The Contractor shall pickup and discharge student passengers only at their designated school bus stop at the times specified on the bus route schedule. If no Safety Attendant or Safety Aide is assigned, the Driver shall verify student passengers boarding the school are authorized and assigned to the school bus route.

3.3.3 The Contractor shall release Pre-Kindergarten, Sure Start, Kindergarten and Special Education students only to school staff officials, the parents or designated care givers. In the event the parent or a designated care giver is not present at the bus stop, the Driver shall immediately notify the dispatcher or Contract Manager who shall contact the COR for instructions.

3.3.4 School-related items (e.g. sports equipment, musical instruments, science projects) that need to be transported on the bus, and are considered to be a safety or security hazard by the driver or safety attendant, must be stowed in the seat behind the driver or any other area that the driver or safety attendant deems appropriate.

3.4 Contractor Personnel Standards

3.4.1 Safety Aides/Safety Attendants shall be at least 21 years old and be able to communicate in the English language sufficiently to converse with student passengers, parents, COR, and school officials.

3.4.2 Drivers shall be able to speak, read, and write in English.

3.4.3 The Contract Manager and Alternate shall speak, read, and write the English language when communicating with the COR, Contract Specialist, and Contracting Officer.

3.4.4 As directed by the COR, the Contractor shall participate in Force Protection/Anti-Terrorism/Crisis Management/Safety and Security requirements. Participation of these requirements shall be fulfilled during the normal duty day.

3.4.5 Contractor performance under this contract shall comply with U.S. Government requirements for contracting.

3.4.6 Drivers and Safety Attendants shall have current first aid and CPR certifications either by receiving training in Guam Red Cross First Aid or the American Red Cross First Aid equivalent. The certifications shall be no more than three (3) years old and shall be made available for review upon request by the COR.

3.4.7 All Contractor Drivers and Safety Attendants/Safety Aides shall be free of communicable diseases and physical or mental impairment that would affect the ability of the individual to perform the duties of the position to include the use of alcohol or drugs while performing the duties set forth in this PWS.

3.4.8 Contractor personnel shall be properly attired and present a neat and clean appearance. Transportation Drivers shall wear a nametag or display an identification badge(s) in a visible location in the Driver’s compartment of the vehicle.

3.4.9 The Contractor agrees that inappropriate conduct shall not be tolerated and may be grounds for suspension of base privileges of a Contractor employee, which will prohibit the ability to perform under this contract.

3.4.9.1 Contractor personnel shall not use verbal assault, foul language, personal or racial insults, threats of personal violence, or comment on the personal appearance of students in any language.

3.4.9.2 Contractor personnel shall not engage in any conduct of a sexual nature, verbal or physical;

including, but not limited to, the reading or display of nudity or pornographic material.

3.4.9.3 Contractor personnel shall not engage in physical contact with students, except as required for reasons of safety, first aid or CPR; show verbal or physical affection toward students; or take photographs of students.

3.4.9.4 Contractor personnel shall not use tobacco products, eat, or drink, or report for work under the influence of or impaired by alcohol, drugs, or medications which may affect the ability to perform safely under this contract.

3.4.9.5 Contractor personnel shall not sell, give to, or accept from students any beverage, food or tobacco product, or any gift or item, irrespective of monetary value.

3.4.9.6 Contractor personnel shall not play music tapes, CDs, or videos unless approved by the COR.

3.4.9.7 Contractor personnel shall not wear clothing with insignia reflecting religious, political or social messages or slogans; but shall dress in a neat, professional manner.

3.4.9.8 Contractor personnel shall not wear shoes with open toes and/or shoes with heels higher than 4 centimeters while performing under this contract.

3.4.9.9 Drivers shall not use mobile devices without hands-free abilities, for the duration of the run.

3.4.9.10 If working in a DoDEA sanctioned program involving children under the age of 18, per Public Law No 101-647, Section 231, Pub. L. No.102-190, Section 1094, and DoDI 1402.05, childcare checks must also be completed:

3.5.9.10.1 In accordance with DoDI 1402.05 it is DoD policy that individuals, DoD contractors, subcontractors, staff, or providers in DoD facilities or installations who have regular contact with children under 18 years of age in DoD-sanctioned childcare services programs will undergo a criminal history background check in order to protect the health, safety, and well- being of children in such programs. All individuals who also have a current or prior DoD affiliation must also undergo an installation records check (IRC). The Contractor may need to provide documents for a fee, which are non-reimbursable to the contractor.

The Government will initiate, process, and make any adjudicative determination for contractors working on a DoDEA contract that are US citizens.

When permitted by the Guam Government, Foreign Government checks of individuals serving on DoD installations overseas must be requested directly by the employing Military Service or agency in accordance with Volume 1231 of the DoDD 1400.25, as an alternative, DoD Components may request that overseas Military Service investigative elements obtain appropriate Guam-government checks and accept such checks if they are comparable to those required by section 13041 of Title 42. Where it is not possible to obtain criminal history checks comparable to those required by section 13041 of Title 42, foreign nationals will not be eligible for employment in childcare services.

The Guam Government background check must be translated in English by a certified translator and reviewed by the COR for potential disqualifiers in accordance with Public Law No 101- 647, Section 231, Pub. L. No. 102-190, Section 1094, and DoDI 1402.05.

No person, regardless of circumstances, will be approved to provide childcare services if the background check results disclose any of the following criteria, the Contractor may not work on the contract to ensure the safety, well-being, and security of children under the age of 18.

(1) That the individual has been convicted in either a civilian or military court (to include any general, special, or summary court-martial conviction) or received non-judicial punishment (under Article 15 of chapter 47 of Title 10, U.S.C., also known and referred to in this instruction as "the Uniform Code of Military Justice (UCMJ)" for any of the following:

(a) A sexual offense.

(b) Any criminal offense involving a child victim.

(c) A felony drug offense.

(2) That the individual has been held to be negligent in a civil adjudication or administrative proceeding concerning the death or severe injury to a child or dependent person entrusted to the individual's care.

Individuals permitted to perform duties solely under Line-of-Sight Supervision (LOSS) must be marked conspicuously by means of distinctive clothing, badges, wristbands, or other visible and apparent markings visible from a distance. Conspicuous postings or printed information must communicate the purpose of such markings to staff, customers, parents, and guardians.

LOSS is the continuous visual observation and supervision of an individual whose background check has not yet cleared and who has a favorable interim suitability or fitness determination while he or she is engaged in child interactive duties or in the presence of children in a DoD-sanctioned program or activity.

The person providing supervision must have undergone a background check and received a final favorable suitability or fitness determination and be current on all periodic reverifications, as required by this issuance.

The Contractor's LOSS supervisor must have:

(1) Undergone a criminal history background check and received a favorable fitness or suitability determination.

(2) Complied with the periodic reverification requirement for a recurring criminal history background check, as required.

(3) Not previously exhibited reckless disregard for an obligation to supervise a Contractor.

DoD contractors are required to self-report any disqualifying information as soon as it occurs to the

COR and the COR will report the information to DoDEA SMD for action. The Contractors are also to complete a new DD2981 during annual agreement…