24Q2005_SOL_Attachment 1_PWS.pdf

PERFORMANCE WORK STATEMENT

Student Transportation Bus Safety Aide & Bus Safety Attendants

DoDEA Americas - Mid-Atlantic District - Camp Lejeune

Department of Defense Education Activity

4800 Mark Center Drive

Alexandria, VA 22350

PERFORMANCE WORK STATEMENT

(PWS) FOR

Camp Lejeune Safety Aide and Bus Safety Attendant Services

1. General Information and Scope of Work.

1.1 The Department of Defense Education Activity (DoDEA), as one of only two Federally operated school systems, is responsible for planning, directing, coordinating, and managing pre-kindergarten through 12th grade educational programs on behalf of the Department of Defense (DoD). DoDEA is globally positioned, operating 160 accredited schools in 8 districts located in 11 foreign countries, 7 states, Guam, and Puerto Rico.

DoDEA employs approximately 11,828 employees who serve more than 66,000 children of active-duty military and DoD civilian families. DoDEA is committed to ensuring that all school-aged children of military families are provided a world-class education that prepares them for post-secondary education and/or career success and to be leading contributors in their communities as well as in our 21st century globalized society.

DoDEA operates as a field activity of the Office of the Secretary of Defense (Personnel and Readiness). It is headed by a director who oversees all agency functions from DoDEA headquarters in Alexandria, Virginia. DoDEA's schools are divided into 3 geographic areas: Europe, the Pacific, and the Americas.

1.2 Purpose: This requirement is for Safety Attendants for Pre-Kindergarten to second-grade students, and Special Education (SPED) Safety Aides to and from schools in the Camp Lejune Military Community.

Safety is the highest priority entrusted to the contractor under this contract. The Contractor shall perform all services in a safe, prudent, and professional manner. The Contractor shall accept full and sole responsibility for the prompt and proper delivery of services, and always maintain good order of passengers. Transportation services for students must be completed in the safest and most efficient manner possible.

1.3 Scope of work: The Contractor shall provide all Safety Attendants and SPED Safety Aides necessary to safely transport DoDEA students and other individuals authorized by the Contracting Officer’s Representative (COR). This service may require specialized equipment to provide transportation for a student with disabilities. All services shall be in compliance with Federal, State, and Department of Defense requirements for student transportation. School buses will be provided by the Government in support of this contract.

1.4 The military force structure may change to increase or decrease in personnel, which in turn may increase or decrease ridership, routes, and bus commuting zones in schools within DoDEA. The quantities included in this document are for estimating/forecasting use only.

2. Objectives (Requirements).

2.1 Objective One (1): Safety Attendants – The Contractor shall provide Safety Attendants for runs as ordered by the COR. Federal law requires a second adult on a school bus transporting preschool through second-grade students. Their role is to ensure children enter and exit the school bus safely, are properly secured in CSRS (as required) and assist those students during emergencies. Attendants shall work closely with drivers, forming a professional, mutually supportive relationship. Attendants operate independently of drivers and their presence on the bus does not relieve the driver of any responsibilities or duties specified within the School Transportation Services (STS) contract. Drivers shall remain responsible for the safe operation of the bus.

2.1.1 Task One: The Attendant shall assist student passengers in boarding and disembarking safely, and in securely fastening seat belts, Child Safety Restraint System(CSRS), and/or specialized equipment when specified by the COR or State/Federal law.

2.1.1.1 School- related items (e.g., sports equipment, musical instruments, science projects) that need to be transported on the bus are considered to be a safety or security hazard by the driver or safety attendant, must be stowed in the seat behind the driver or any other area that the driver or safety attendant deems appropriate.

https://www.dodea.edu/aboutDoDEA/Thomas_Brady.cfm https://www.dodea.edu/Europe/index.cfm https://www.dodea.edu/Pacific/index.cfm https://www.dodea.edu/Americas/index.cfm

2.1.2 Task Two: Ensure students disembark the vehicle at their proper stops and assist the driver in ensuring there are no passengers or student personal articles/items remaining in the vehicle at the end of the run. At the school, release students only to the school staff at the loading zone.

During the school-to-home run, do not release certain younger students (as identified by the COR IAW the installation’s Child Supervision Policy) from the vehicle without the parent or designated caregiver present to take charge of the child. In the event the parent or caregiver is not at the stop the bus driver/ Safety Attendant/ Safety Aide shall notify the Contract Manager, who shall notify the COR for instructions. The driver/ Safety Attendant/ Safety Aide shall wait for a response from the Contract Manager before continuing the bus route or return the student back to the school at the end of the last stop.

2.1.3 Task Three: Assist driver in reporting passenger misconduct on a School Bus Misbehavior

Report (Technical Exhibit 3A, Student School Bus Misbehavior Report). The Contractor shall document any student misbehavior requiring corrective actions and provide it to the School Administrator Point of Contact (POC), COR, and Student Transportation Office (STO) or to the driver to provide to the COR, in accordance with Technical Exhibit 3A of the PWS.

2.1.4 Task Four: The contractor shall maintain a daily student passenger count for each school bus route, run and school bus stop and provide a “Student Ridership Count Report” to the COR on a weekly basis.

2.2 Objective Two (2): SPED Safety Aides – The Contractor shall provide Safety Aides compliant with any and all Special Needs training and certifications for runs as ordered by the COR to assist special needs students in entering and exiting the vehicle and riding safely. SPED Safety Aides accompany students with disabilities on school buses if the student’s IEP specified the need for one-on-one adult supervision or special needs assistance. These aids are adults with special training that equips them to supervise or assist students with disabilities or special needs identified in the IEP and special instructions provided by the COR or transportation manager. Aides shall work closely with drivers, forming a professional, mutually supportive relationship. Aides operate independently of drivers and their presence on the bus does not relieve the driver of any responsibilities or duties specified within the school transportation contract. Drivers shall remain responsible for the safe operation of the bus.

2.2.1 Task One: The Aide shall assist Special Education (SPED) passengers in boarding and disembarking safely, and in securely fastening seat belts, Child Safety Restraint System (CSRS), and/or specialized equipment when specified by the COR Federal laws.

2.2.1.1 School-related items (e.g., sports equipment, musical instruments, science projects) that need to be transported on the bus and are considered to be a safety or security hazard to the driver or safety attendant, must be stowed in the seat behind the driver or any other area that the driver or safety attendant deems appropriate.

2.2.2 Task Two: Ensure pre-school and Preschool Services for Children with Disabilities (PSCD) students disembark the vehicle at their proper stops and assist the driver in ensuring there are no passengers or student personal articles/items remaining in the vehicle at the end of the run. At the school, release students only to the school staff at the loading zone. During the school-to-home run, do not release certain younger students (as identified by the COR IAW the installation’s Child Supervision Policy) from the vehicle without the parent or designated caregiver present to take charge of the child. In the event the parent or caregiver is not at the stop the safety aide shall notify the Contract Manager, who shall notify the COR for instructions. The safety aide shall wait for a response from the Contract Manager before continuing the bus route.

2.2.3 Task Three: Assist driver in reporting passenger misconduct on a School Bus Misbehavior

Report (Technical Exhibit 3A, Student School Bus Misbehavior Report). The Contractor shall document any student misbehavior requiring corrective actions and provide it to the School Administrator POC, COR, and STO or to the driver to provide to the COR.

2.2.4 Task Four: The contractor shall provide safety aides in support of the DoDEA Extended

School Year (ESY) program. The ESY program provides additional educational services at the conclusion of the normal school year for special needs students. This program generally occurs between the months of June and July for a total of 20-25 school days. This service is only required when there are students enrolled in the ESY program. If there are no students enrolled, the ESY program will not be scheduled. The COR will notify the contractor at least 10 days in days in advance of scheduling personnel for this support.

2.2.5 Task Five: Special Education Aides for Related Services Transportation – to locations for developmental, corrective and other supportive services, as required, to assist a child with a disability to benefit from special education under the child’s IEP, such as services or consults in the areas of speech-language pathology; audiology services; interpreting services;

psychological services; physical and occupational therapy, etc., as described in the child’s IEP; early identification and assessment of disabilities in children; counseling services including rehabilitation counseling; orientation and mobility services; and medical services for diagnostic or evaluative purposes. In the event one is required, it will be established as a special bus stop within a designated distance of the student’s residence/school perimeter.

2.2.6 Task Six: The contractor shall maintain a daily student passenger count for each school bus route, run and school bus stop and provide a “Student ridership Count Report” to the COR on a weekly basis.

2.3 General Requirements: The following general tasks and standards apply to all the objectives (Requirements), above in this section. The contractor shall perform Safety Attendant and SPED Safety Aide services between approximately 0530 to 1600 Monday through Friday for approximately 180 days each school year. The estimated quantities of work are listed in Technical Exhibit 1, Workload Estimates. All service providers must be over the age of 18 (or meet state law requirements) and be able to speak and write English. Attendants shall communicate in English using positive words in a respectful tone to encourage safe student behavior and to intervene whenever there is a serious or life-threatening situation. Route times are subject to change depending on agency mission requirements. Safety Attendants will be required to ride on the high/ middle school busses, which leave early, in order for the Safety Attendants to be transported to the elementary schools. Safety Attendants will not be required to perform their duties until the elementary school students are present. The Contractor shall employ and adhere to all the General Requirements and additional standards specified in PWS 2.3.1.

2.3.1 Program Management.

2.3.1.1 Contract Manager(s): The Contractor shall appoint a Primary and an Alternate Contract Manager who shall be responsible for the performance of work. The Contractor shall notify the COR via the Contract “Manager/Alternate Designation Report” within five (5) business days of contract award or as changes in personnel occur.

2.3.1.1.1 The contract manager or alternate(s) shall have full authority to act for the contractor on all matters relating to daily operationsof this contract.

2.3.1.1.2 The KO, COR and designated representative must be able to contact either the Primary or Alternate Contract Manager at any time, 24 hours a day, regarding emergencies, severe weather notification, or other similar urgent non-routine matters.

2.3.1.1.2.1 The contractor shall incorporate any variances in scheduling to include, but not be limited to, late morning runs for delayed openings, early releases for inclement weather, and midday runs for school “half-days.”

2.3.1.1.3 The Contract Manager or Alternate Contract Manager shall be at the scene of an accident or other emergencies within 60 minutes ofnotification.

2.3.1.1.4 The Contract Manager or Alternate Contract Manager shall be located within 100 miles of the servicing location and must be able to attend face-to-face meetings as required.

2.3.1.2 The Contract Manager or Alternate Contract Manager shall provide a Contract Personnel Report to the COR within 30 days of contract award, each option period, or as personnel changes occur. This report shall list all personnel performing duties under this contract by name, position, and proof of their required certifications.

2.3.1.3 Short-Term & Long-Term Schedule Adjustments: The Contractor shall accommodate any short-term and long-term adjustments in scheduling to include, but not be limited to, late morning runs for delayed openings or early releases within one days of notification.

2.3.1.4 Unscheduled School Day Schedule Changes: The Contractor shall have aides and attendants ready for services within two (2) hours ofnotification by the COR.

2.3.1.5 If the Government does not notify the Contractor at least two (2) hours prior to thestart of the run, the Contractor receives full consideration for the run.

2.3.1.6 Unscheduled School Day Cancelation: The Government will notify the ContractManager in the event there is an unexpected School Day Cancelation within six (6) hours of the start of the first run of the canceled school day.

2.3.1.7 If the Government notifies the contractor 24 hours before the first run of the canceled school day, then the contractor will not charge the Government for services notrequired/ not performed.

2.3.1.8 If the Government does not notify the contractor at least six (6) hours before the first run of the canceled school day, then the Contractor receives full consideration for the run(s).

2.3.1.9 Student Passenger Management: Check student school bus pass and/or student bus assignment roster to ensure only authorized student passengers board the school bus as specified or directed by the COR.

2.3.1.10 Safety Aides and Safety Attendants shall participate in school safety and evacuation training drills. Typically, two drills occur throughout the school year.

2.3.1.11 First Aid Kits. Safety Aides and Safety Attendants shall be familiar with the use and application of its contents. Kits will contain the following but not limited to compress bandages, adhesive tape, Band-Aids and clear topical antiseptic or an antiseptic which does not stain.

2.3.1.12 Blood-borne Pathogen, Body Fluid Kits & Vomit Bag. Safety Aides and Safety

Attendants shall be familiar with the use and application of its contents. Kits will aid in cleaning up spills and protect individuals from exposure to possible blood-borne pathogens.

2.3.1.13 Bioenvironmental and Hazardous Material Handling. The contractor shall comply with all

Government regulations regarding the proper handling and disposing of bioenvironmental and hazardous materials. Bioenvironmental and hazardous materials include but are not limited to bodily fluids and waste.

2.3.2 Training

2.3.2.1 Safety Aides and Safety Attendant Training Requirements: Contractor personnel shall provide and complete the following minimum training requirements annually prior to the first day of each new school year.

2.3.2.2 The contractor shall document and/or provide certification of personnel completion of training initially not later than 10 days before the contract startup and any options exercised.

Requirement Narrative Module Block (Hours)

Anti-Terrorism Level l 2.5 Hours Cardiopulmonary Resuscitation 8.0 Hours (Initial and Bi-Annual) Cardiopulmonary Resuscitation 4.0 Hours (Annual Refresher) First Aid and Blood Borne Pathogens 4.0 Hours Epinephrine Auto-Injector (EpiPin) 1.0 Hours Allergic Asthma Awareness 1.0 Hours School Safety Training (COR provided) 1.0 hours (Bi-Annually)

2.3.2.3 Cardiopulmonary Resuscitation (CPR): The instructor is a certified American Heart Association (AHA) or American Red Cross (ARC) member. There are many resources available within the military communities to contact and coordinate this vital training requirement. First responders such as fire department and hospital personnel and the ARC are viable sources. Eight hours of training is required for initial certification and four hours for re-certification.

2.3.2.4 First Aid and Blood Borne Pathogens: This training is required every two years. There are many resources available through the military communities.

2.3.2.5 Epinephrine Auto-Injector: This training is required annually to familiarize contract personnel on the protocols for Anaphylaxis and the use of an EpiPen auto-injector. The instructor is a certified AHA or ARC member. There are many resources available within the military community to contact and coordinate this vital training requirement.

2.3.2.6 Allergic Asthma Awareness: This training is required annually to familiarize contract personnel on Anaphylaxis. Anaphylaxis is an allergic reaction that may be triggered by asthma, an insect bite, and/or a drug food allergy. There are many resources available within the military community to contract and coordinate this vital training requirement.

2.3.2.7 School Bus Safety and Evacuation Training: This bi-annual training is required to familiarize contract personnel on school bus emergency and evacuation procedures. This training will be provided by the local STO in conjunction with students and school officials.

2.4 Specific Requirements for Safety Aide & Safety Attendant Services (Applies to Objectives 1 and 2).

2.4.1 When the Contracting Officer or COR authorizes an adult to ride on a bus route, the COR will provide the adult’s identity to the Contract Manager at the start of therun.

2.4.2 The Contractor shall not move passengers from one vehicle to another during a run except when utilizing a replacement vehicle, during an emergency, or when instructed to do so by the COR or designated representative.

2.4.3 In the event of an accident or incident, assess each passenger for injuries and provide first aid and/or Cardiopulmonary Resuscitation (CPR) to passengers as required until either emergency rescue personnel arrive on the scene; and take control of the situation until the vehicle reaches a medical facility.

2.4.4 Correct unsafe actions by students, especially to prevent an accident or injury, and to assistthe driver, if behavior interferes with the driver's ability to operate the bus safely. The school bus driver shall stop the school bus on the side of the road if the student passengers are making excessive noise or standing while the school bus is in motion. The school bus driver shall immediately notify the dispatcher who shall contact the COR or designated representative for instructions.

2.4.5 Accidents or Incidents. If an accident or incident occurs, driver, the safety attendant and/or aide, shall check each passenger for injuries, and shall provide first aid and/or call for medical assistance immediately after the accident or incident. The bus safety aide and/or attendant shall notify the Contract Manager within 10 minutes of the accident or incident occurring. The Contract Manager shall notify the COR within five (5) minutes of notification. The Contractor shall provide telephonic updates to the COR at least every 30 minutes thereafter until the accident scene is clear and service starts again. Procedures to report a Serious Emergency during the run are below.

2.4.6 Accident. An accident is an event in which a contractor-operated vehicle with students on board is involved in an event that results in property damage, however slight, or causes injury, however slight, to student(s) and/or other person(s). Examples of accidents include but are not limited to:

2.4.6.1 Collision with another vehicle.

2.4.6.2 Hitting a pedestrian, cyclist, or large animal.

2.4.6.3 Leaving the roadway and striking any object, and/or overturning.

2.4.6.4 Evasive driving or emergency actions that injure any passenger on board.

2.4.6.5 Equipment malfunction or mechanical breakdown that results in injuries to those on board.

2.4.7 Incident. Any event that occurs on/around the school loading/unloading zone or during school transportation services that has an adverse effect on either the performance of this contract or passengers, such as:

2.4.7.1 Any event causing the driver to take evasive action (e.g., swerving, slammingon brakes, etc.)

which could cause injury to a passenger or to a pedestrian, or which could cause damage to a vehicle or other property.

2.4.7.2 Security problems (e.g., student transportation vehicle is being followed by suspicious vehicles; strangers approaching students at bus stops or on/around school grounds; strangers questioning the driver or students about routes,schedules, or passengers; bomb threat; etc.).

2.4.7.3 Passenger misbehavior with severe impact (e.g., weapons/prohibiteditems, assault or battery, vandalism of the vehicle, etc.).

2.4.7.4 An individual health-related emergency requiring professional medical attention (e.g., epileptic seizure, etc.).

2.4.8 Respond to a Serious Emergency during the Run. In a serious emergency as identified below, the driver, or if he/she is incapacitated, the safety attendant or aide, if one is assigned, shall immediately contact Emergency Services, and subsequently contact the Contract Manager, who shall immediately contact the COR.

2.4.8.1 Inclement weather/Unforeseen Conditions:

Inclement weather, In the event of inclement weather, the contractor may be required to Move the school buses to a safe location as directed by the COR.

School Closures/delay start, In the event schools close early or be placed on delayed start schedule due to weather conditions, or unforeseen reason (i.e., power outage) all school bus.

drivers shall be on a 1-hour recall time to report to their work assignment after the contractor has been notified by the COR that schools will be closed or a delayed start schedule.

School Make-up Days, School make-up days shall be considered as normal school days. The contractor shall be responsible for providing school bus drivers, safety aides and safety attendants on school make-up days.

Other Early Dismissals, When schools are dismissed earlier than normally scheduled due to an emergency, the contractor shall have school buses at the school(s) and ready for services within 1-hour of the call by the COR.

2.4.8.2 Hijacking of the school vehicle or hostage-taking of a student passenger(s).

2.4.8.3 Gunfire directed at the school vehicle, or in its immediatevicinity.

2.4.8.4 Rocks, bottles, or other objects being thrown at the schoolvehicle.

2.4.8.5 Person or persons, or other vehicle(s) surrounding the school vehicle or impedingits movement.

2.4.8.6 Attempts to force the school vehicle from the road or street.

2.4.8.7 An unauthorized person(s) boarding the school vehicle and refusing to leave.

2.4.8.8 Assault by a person(s) causing grievous harm or injury to a vehicle passenger(s).

2.4.8.9 Major vehicle accident that seriously injures a student passenger(s) requiringimmediate help from first responders (police, medical, etc.).

2.4.8.10 Fire aboard the school vehicle that causes evacuation of a student passenger(s).

2.4.9 Accident or Incident Reporting. The Contractor shall comply with the following procedures in the event of an accident or incident, providing the COR with initial telephonic reports and submitting a written “Accident or Incident Report” by close of business the next duty day. The Government may also require updated reports as needed. The written report shall include at a minimum:

2.4.9.1 The contract number and the date and time of the accident or incident.

2.4.9.2 The location of the accident or incident.

2.4.9.3 The route number and name of driver involved in the accident or incident.

2.4.9.4 The make, model, manufacture year, and size of the contractor-operated vehicle(s) involvedin the accident.

2.4.9.5 The names of personnel and passengers involved in the accident or incident, plusthe names of all students on board the vehicle when the accident/incident occurred.

2.4.9.6 The names of all personnel and passengers injured and type of injury, if known, involved in the accident or incident.

2.4.9.7 A chronological narrative of the events leading up to the accident or incident.

2.4.9.8 Whether police were on the scene. If the police were on the scene, any citations or findings made by the police concerning the accident, and any police report numbers.

2.4.9.9 Any recommendations or comments by the Contractor concerning the accidentor incident.

2.4.9.10 If any Contractor employee is discovered and suspected of having a communicable disease that may result in an epidemic/pandemic, the contractor shall follow Centers for Disease Control and Prevention (CDC) andDoDEA guidelines for quarantine, disinfecting, and continued work performance.

2.4.9.11 If any student is found to be infected with a communicable disease that bears risk of pandemic / epidemic, the contractor and school shall follow CDC and DoDEAguidelines for quarantine, disinfecting, and continued ridership.

3 Constraints. This section includes the parameters under which the Contractor must perform duties of the PWS.

3.1 Security

3.1.1 Installation Access under Different Force Protection Conditions for Contractor Personnel.

Installation access requirements may change without notice based on various threat-based scenarios as dictated by the installation commander. The COR, in concert with the DoDEA District Force Protection Officer, will advise the contractor of any noted access changes.

3.1.2 Contractors will be required to contact the COR for the school’s security procedures.

School Visitor Access badges are provided to eligible contractor employees at no cost to the Contractor. To be eligible to perform work under this contract, the Contractor must meet all applicable Camp Lejeune installation/base access requirements, as well as the conditions in PWS 3.3.8 and 3.3.9 (below this section). Passes must be always in the employee’s possession while on a military installation. The Contractor shall return base passes to the COR within one (1) business day upon termination of employment or completion of this contract.

3.1.3 The Contractor shall ensure that they coordinate Installation/Base Passes Access well in advance of the projected start dates for their employees as the turnaround is unpredictable and can vary for various locations. Managers and key contracted staff shall be authorized Force Protection Condition Level “Charlie” for access.

3.1.4 Contractor personnel who require routine physical access to a Federally controlled facility or military installation shall complete Level I antiterrorism awareness training within 30 daysof requiring access and annually thereafter. Training can be accessed at https://jko.jten.mil/courses/atl1/launch.html and certificates of completion shall be provided to the COR.

3.2 Safety

3.2.1 Loading/Unloading at a Stop. Safety Aides shall open the forward curbside passenger door only after the vehicle has come to a completestop.

3.2.2 Student Misconduct. The school bus driver shall stop the school bus as soon as practical in cases of serious misconduct i.e., assault, fighting and vandalism. The Contractor may contact the nearest U.S. Military or civilian police station if assistance is required. Then the schoolbus driver shall immediately notify the dispatcher who shall contact the COR or designated representative for instructions.

3.3 Contractor Personnel must meet the requirements set forth in this PWS to ensure a safe and efficient manner for transporting DoDEA students.

3.3.1 Contractor staff shall be over the age of 18 and be able to communicate in English sufficiently to converse with student passengers, parents, COR, and school officials.

3.3.2 Safety attendants and aides shall have current first aid and CPR certifications by receiving training in American Red Cross First Aid. The certifications shall be no more than three (3) years old and shall be made available for review upon request by the COR.

3.3.3 All safety attendants, safety aides, and the Contract Manager shall be free of communicable diseases and physical or mental impairment that would affect the ability of the individual to perform the duties of the position to include the use of alcohol or drugs while performing the duties set forth in this PWS.

3.3.4 Contractor personnel shall be properly attired and present a neat and clean appearance.

Safety aides and attendants shall wear a nametag or display any identification badge(s) in a visible location.

3.3.5 The contractor agrees that inappropriate conduct shall not be tolerated and may be grounds for suspension or dismissal of a contractor employee from performance under this contract in addition to any remedy taken.

3.3.5.1 Shall not use verbal assault, foul language, personal or racial insults, threats of personal violence, or comment on the personal appearance of students in any language.

3.3.5.2 Shall not engage in any conduct of a sexual nature, verbal or physical; including, but not limited to, the reading or display of nudity or pornographic material.

3.3.5.3 Shall not engage in physical contact with students, except as required for reasons of safety, first aid or CPR; show verbal or physical affection toward students; or take photographs of students.

3.3.5.4 Shall not use tobacco products, eat, or drink, or report for work under the influence of or impaired by alcohol, drugs, or medications which may affect the ability to perform safely under this contract.

3.3.5.5 Shall not sell, give to, or accept from students any beverage, food or tobacco product, or any gift or item, irrespective of monetary value.

3.3.5.6 Shall not play music tapes, CDs, or videos unless approved bythe COR.

3.3.5.7 Shall provide four (4) company uniforms and reflective safety vest per year to all its employees, to always wear while providing services / while on duty.

3.3.5.8 Shall not wear clothing with insignia reflecting religious, political or social messages or slogans; but shall dress in a neat, professionalmanner. Shall not wear shoes with open toes and/or shoes with heels higher than 4 centimeters while performing under this contract.

3.3.5.9 If working in a DoDEA sanctioned program involving children under the age of 18, per Public Law No 101-647, Section 231, Pub. L. No. 102-190, Section 1094, and DoDI 1402.05, childcare checks must also be completed.

3.3.6 In accordance with DoDI 1402.05, Background Checks on Individuals in DoD Childcare Services Programs, individuals who have regular contact with children under 18 years of age in DoD-sanctioned childcare services programs will undergo a criminal history background check in order to protect the health, safety, and well-being of children in such programs. In accordance with section 20351 of Title 34, Crime Control and Law Enforcement, United States Code. DoD Contactors must complete a Tier 1 Investigation with State Criminal History Repository (SCHR) checks formerly known as: Child Care National Agency Check and Inquiries, which includes an FBI criminal history background check conducted through the Criminal Justice Identification Services Division of the FBI and SCHR checks through State repositories of all States that a provider or contractor or prospective provider or contractor lists as current and former residences within the last 5 years. Results of an advanced FBI fingerprint check must be provided before completion of the full Tier 1 Investigation.

3.3.7 If applicable, the government will initiate, process, and make any adjudicative determinations for contractors working on a DoDEA contract that are US citizens or Foreign Nationals that have resided in the US for three years or more.

3.3.8 The COR is responsible for obtaining and submitting the required background processing packages to DoDEA Security Management Division (SMD) to be processed. The processing timeline for completed childcare checks could be 120 days or more for completion by Defense Counterintelligence and Security Agency (DCSA). The adjudication and final determination will occur after the investigative results have been received by DoDEA SMD for action.

Required documents to initiate processing are: These required documents are required to send within 2-5 business days upon being assigned to contracts.

SMD – Contractor Background Request Form (NIP) DD Form 2981, Basic Criminal History and Statement of Admission DD 3058 IRC (Installation Records Check) DoDEA IRC/FAP (Family Advocacy Program Check) Consent Form OF 306 Declaration for Federal Employment *Service Specific forms may be required, Army ASAP (DD 5018-R)

3.3.9 The contractor is responsible for ensuring their personnel completes and responds to all security correspondence within 24-48 hours.

3.3.10 DoDEA SMD will the request Personnel Security Investigations Center of Excellence (PSI-CoE) initiate a Tier 1 Investigation, SCHR checks using code “8” or position code “H” and provide further instruction on requirements to obtain FBI fingerprint Special Agreement Check (SAC) with SCHR (State Criminal History Repository). No person, regardless of circumstances, will be approved to provide childcare services if the background check results disclose any of the following criteria:

3.3.10.1 That the individual has been convicted in either a civilian or military court (to include any general, special, or summary court-martial conviction) or received non-judicial punishment (under Article 15 of chapter 47 of Title 10, U.S.C., also known and referred to in this instruction as “the Uniform Code of Military Justice (UCMJ)” for any of the following:

a. A sexual offense.

b. Any criminal offense involving a child victim.

c. A felony drug offense.

3.3.10.2 That the individual has been held to be negligent in a civil adjudication or administrative proceeding concerning the death or severe injury to a child or dependent person entrusted to the individual’s care.

3.3.10.3 Individuals permitted to perform duties solely under Line-of-Sight Supervision (LOSS) must be marked conspicuously by means of distinctive clothing, badges, wristbands, or other visible and apparent markings visible from a distance. Conspicuous postings or printed information must communicate the purpose of such markings to staff, customers, parents, and guardians.

3.3.10.4 LOSS is the continuous visual observation and supervision of an individual whose background check has not yet cleared and who has a favorable interim suitability or fitness determination while he or she is engaged in child interactive duties or in the presence of children in a DoD-sanctioned program or activity. The person providing supervision must have undergone a background check and received a final favorable suitability or fitness determination and be current on all periodic re-verifications, as required by this issuance.

3.3.10.5 The contractor’s LOSS supervisor must have:

a. Undergone a criminal history background check and received a favorable fitness or suitability determination.

b. Complied with the periodic re-verification requirements for a recurringcriminal history background check, as required.

c. Not previously exhibited reckless disregard for an obligation to supervise a contractor.

3.3.10.6 DoD contractors are required to self-report any disqualifying information as soon as it occurs to the COR and the COR will report the information to DoDEA SMD for action.

The Contractors are also to complete a new DD2981 during annual agreement extensions, renewals, or awards. After the initial Childcare checks, Contractors are subject to verification every five years. If derogatory information surfaces within the 5 years before the re-verification, the DoD Component will take action to protect children by reassigning or suspending from having contact with children, any contractor until the case is resolved.

3.3.10.7 Installation Entry Passes Background Checks.

As part of the requirement for contractor personnel to gain access to the installation a background check will be conducted by military officials. Because this contract requires unsupervised contact with students and/or unescorted access to school facilities, contracted employees will go through a rigorous background check. All allegations, arrests and/or convictions discovered will be scrutinized and may be cause to deny access.

3.3.10.7.1 The Government will issue all required installation entry passes to Contractor employees who have successfully cleared the military’s background check at no cost to the Contractor. Installation entry passes shall only be used in performance of duties under this contract.

3.3.10.8 Force Protection.

Installation Access under Different Force Protection Conditions for Contractor Personnel.

Installation access requirements may change without notice based on various threat-based scenarios as dictated by the installation commander. The COR, in concert with the DoDEA Force Protection Officer, will advise the contractor of any noted access changes.

In the event of a change in the security environment, security threats increase, the Government may require:

a. The Contractor to implement alternate runs or schedules.

b. Inspection of Contractor-operated vehicles and/or parking areas by U.S. military or federal security personnel.

c. The Contractor to park vehicles used in performance of this contract in asecure installation/site identified by the Government.

d. The Contractor to perform security inspections as directed by the Government.

e. Installation Access under Different Force Protection Conditions for Contractor

Personnel. Installation access requirements may change without notice based on various threat-based scenarios as dictated by the Installation Commander. The COR, in concert with the DoDEA Americas/South-East District Force Protection Officer, will advise the Contractor of any noted access changes.

3.3.11 Maintain the most current background checks on file and shall make them available to the COR upon request.

3.3.12 Criminal Offenses: The Contractor shall not hire anyone with a criminal record to perform under this contract. The Contractor shall immediately inform the COR when it is learned that an employee has been arrested for a criminal offense. A past criminal offense of any nature shall be grounds for removal, as determined by the Contracting Officer.

3.3.12.1 The Contractor shall not assign any person to perform duty under this contract whose background or criminal record includes both an arrest and a conviction of any of the offenses enumerated below:

a. Assault and battery, domestic violence / abuse, homicide, or manslaughter.

b. Child abuse, child neglect, child sexual molestation, pedophilia, child pornography orany crime involving a child;

c. Public indecency, sexual assault, rape, or any crime of a sexual nature.

d. Use, possession, or distribution of any illegal drugs or controlled substance;

e. Reckless driving or driving while under the influence of alcohol or drugs;

f. That the individual has been held to be negligent in a civil adjudication or administrative proceeding concerning the death or severe injury to a child or dependent person entrusted to the individual's care.

3.3.12.2 The Contractor shall immediately inform the COR when an employee preforming services under this contract is arrested for a criminal offense. The employee shall be immediately removed from preforming under the resulting contract.

4. Government Furnished Facilities.

4.1 The Government may provide usage of a furnished office space on Camp Lejeune upon request and as available to the awarded Contractor for these services. The government currently has -and is willing to provide as GFP at outset of these services - office space and equipment as follows desk, landline phone, government computer and printer. The Contractor shall report any government furnished items/equipment needing repair or replacement to the COR.

4.1.1 The contractor shall not make any alterations to government furnished facilities without specific written permission from the COR as coordinated and approved via the Civil Engineer/DoDEA work order. The contractor shall return all facilities/space to the Government in the same condition as received, fair wear and tear and approved modification excepted.

4.1.2 The contractor shall only use the facility in the performance of the contract.

4.1.3 The facilities are not guaranteed for the life of the contract and is subject to change depending on the Government’s mission or space availability. Should there be a change, the Government will provide to the contractor a minimum of one-month notification in the event the contractor must be moved to another location/space.

4.1.4 The Government will provide necessary keys to safeguard government property.

4.1.5 First Aid Kit. The contractor shall provide each Safety Aide and Safety Attendant, with a complete kit. The Contractor shall maintain these kits in as new condition.

BASIC COMPONENTS

Description Units Kits

Adhesive Bandages, 1” x 3”, 16 per unit 1 Adhesive Tape, ½ x 5 yds.,2 per unit 1 Alcohol Wound Wipes, Antiseptic, 10 per unit

Absorbent Compress, 32 sq.in., 1 per unit 1 Burn Cream, 0.9 gm foil Packs, 12 per unit

4.1.6 Contractor shall thoroughly clean and maintain government furnished property, equipment, and grounds.

4.2 Contractor Furnished Equipment

4.2.1 General Office Supplies

4.2.2 Communication Devices. Each employee must have an emergency means of communication with STO, such as a cell phone, onboard always.

5. Performance Requirement Summary (PRS).

5.1 All objectives and performance standards identified within this PWS must be fulfilled for services to be found acceptable, meeting the full safe and efficient requirements of DoDEA’s student transportation program.

5.1.1 In the event of non-performance or deficient performance of an objective or performance requirement, the government shall issue a Contractor Deficiency Report (CDR) containing corrective action(s), with goal to remedy performance to acceptable performance standards.

5.1.2 Contractor performance of all objective and task standards in accordance with these PWS requirements are subject to the COR’s inspection and final acceptance.

5.1.3 Any CDR issued shall cite each discrepancy by PWS requirement. For unsatisfactory or incomplete services, CDR(s) issued shall detail the circumstances and findings concerning the incomplete or unsatisfactory service. Incomplete or unsatisfactory services (e.g., failure to complete a run) found unacceptable, will result in fair and commensurate consideration according to the contract terms.

5.1.4 The Contracting Officer Representative shall issue CDR to the Contractor within a reasonable period [i.e., typically considered two (2) business days] of the discrepant event. The Contractor shall provide a written position in response to the CDR and return the document to Contracting Officer within two (2) business days after receipt. The Contracting Officer will then render a final position after receipt of the CDR from the Contractor and issue the completed CDR to the Contractor. The Contracting Officer may take other actions as deemed appropriate. CDR procedures may change as directed by the Contracting Officer.

5.2 The PRS Table below provides a crosswalk summary of the performance objectives and performance standards, Acceptable Quality Levels (AQL), and planned method of surveillance by the government.

Quality

Standard PWS Requirement Acceptable Quality Level (AQL) Method of Surveillance

Background Checks PWS 3.3.6 100% Compliance Planned Sampling /Customer Complaint

Security

PWS 3.1

100% Compliance Random Surveillance/Customer

Complaint, Reports

Safety

PWS 3.2

100% Compliance

Random Surveillance through observation and Customer Complaint

Accident/Incident Report PWS 2.4.9

No more than one

(1) occurrence per month

Planned Sampling/ Customer Complaint

6. Quality Control Plan. The Contractor shall establish and maintain a Quality Control Plan that ensures they have the method and plans to effectively maintain and measure the quality of performance under this contract.

A copy of the QCP shall be provided to the Government upon contract award as designated under Paragraph 4.2, “Contractor Quality Control Plan” of the PWS. The Contractor shall maintain a file copy of all qualitycontrol inspections. The report shall include inspection dates, results, and details of all applicable corrective actions. The Government reserves the right to review theses files upon request. All updates to the QCP shall be provided to the COR within ten (10) days from incorporation into the QCP.

6.1 Service Contract Reporting (SCR) The Contractor shall report all its labor hours (including subcontractor labor hours) required to perform the services provided under this Indefinite Delivery/Indefinite Quantity contracts’ task orders in the System for Award Management (SAM), https://sam.gov. Reporting on all task orders shall be for labor executed during each fiscal year’s period of performance (Oct 01 – Sep 30). Instructions on reporting are found at:

https://dodprocurementtoolbox.com/site-pages/service-contract-reporting-scr. For additional guidance, such as quick start guides, informational videos, and frequently asked questions, go to https://sam.gov and search the “HELP” section. Should you have issues using SAM, please contact the Federal Service at https://ww.fsd.gov.

6.2 Deliverables – See table below.

Milestone/Deliverable Format PWS Reference Delivery Method Frequency

Student Ridership Count Report

Word

2.1.5 ; 2.2.6

COR

Monthly, Also, within two business days when changes occur.

Student School Bus Misbehavior Report (Technical Exhibit 3A)

2.1.3 ; 2.2.3

COR As required – additionally, a cumulative monthly report.

Contract Manager/Alternate Designation Report

2.3.1.1

KO, CS and COR Within five (5) business days of contract award or as changes in personnel occur.

Contract Personnel Report Word 2.3.1.2 CS and COR Within 30 days of contract award, each option period or as changes occur.

Criminal Background Check Report Word 3.3.11 CS and COR

Within 30 days of contract award, each option period, or as changes occur.

Employee Training Report

Word 2.8.28.3, 3.1.2, 3.3.2

CS and COR

NLT two weeks prior to the start of each school year each option period or as changes occur.

Accident/Incident Report Word 2.4.9 CS and COR As required.

Contractor Quality Control Plan

4.4

CS and COR

NLT two weeks prior to the start of each school year each option period or as changes occur.

Invoices

Data Input

Per FAR Clause

52.216-7

WAWF

NLT the 15th of each month following services provided.

Example: January invoice is due NLT Feb 15th.

7. Quality Assurance Surveillance Plan (QASP). The Government will utilize a QASP to monitor the contractor’s performance on the contract. The QASP is a living document and can change at any time during the life of the contract. As such, the Government reserves the right to unilaterally edit the QASP at the Government’s discretion.

8. Acronyms and Definitions. Alphabetical list of definitions of key words used or acronyms.

Accidents - Vehicle-related events in which a Contractor’s vehicle with student(s) on board is the cause or focus and results in property damage, however slight, or causes injury, however slight, to student(s) and/or other person(s).

Adaptive Seat Device - Tools that stabilize the disabled in an optimum position.

Alternate Contracting Officer Representative (ACOR) - An individual designated and authorized in writing by the Contracting Officer to perform specific technical or administrative functions.

Actual Rider - A student who is authorized to ride a DoDEA transportation vehicle and does so on a given day.

Authorized Passengers - Individuals authorized to be transported under the contract, to include students, DoDEA officials, military or local police, security personnel, and others specifically authorized by the Contracting Officer or Contracting Officer’s Representative.

https://dodprocurementtoolbox.com/site-pages/service-contract-reporting-scr

Career Practicum (CP) - A job education program requiring curricular transportation services on the military installation.

Child Safety Restraint System (CSRS) - A restraining device, conforming to State and Federal laws, used to supplement a seat belt to secure a child during transportation. The age or size of a child requiring such device is normally defined by State and Federal law, but generally applies to children less than twelve years of age, or who are smaller than 150 centimeters (60 inches) in height.

Commuting Area - A geographic area that determines a student’s eligibility for transportation.

Contract Discrepancy Report (CDR) DA Form 5479-R - A formal, written documentation used to document unsatisfactory Contractor performance. The CDR requires the Contractor to explain, in writing, why performance is unsatisfactory; how performance shall be returned to satisfactory levels, and how recurrence of the problem shall be prevented in the future. The Contracting Officer shall make final ruling/decision.

Contract Specialist (CS) – A Government employee working with the Contracting Officer (KO) to perform a broad range of administrative duties, including preparation and processing of contractual documents,…