24Q0033_PWS_062124.pdf

K-8 Social-Emotional Learning (SEL) Supplemental Resources and Screener

1. General Information and Scope of Work

1.1 Agency

1.1.1 For school year (SY) 2024-25, the Department of Defense Education Activity (DoDEA) provides PK-12 instruction in 161 schools to over 67,000 dependents of military and civilian employees.

Student enrollment is based primarily on deployment of military troops worldwide. In the Americas, DoDEA operates 50 schools located in seven states, Puerto Rico, and Cuba. In Europe and the Middle East, DoDEA operates 64 schools located in Germany, England, Netherlands, Belgium, Spain, Turkey, Bahrain, and Italy. In the Pacific, DoDEA operates 46 schools located in Korea, Japan (mainland and Okinawa), and Guam. DoDEA also operates a fully accredited virtual high school with teaching hubs in the Americas, Europe, and Pacific. DoDEA's curriculum, resources and student achievement scores on standardized assessments compare favorably to those of high-performing US public school systems.

1.1.2 DoDEA schools have various grade configurations, with the most common being PK-5, 6-8, and 9-12.

Of our 160 brick-and-mortar schools, 100 are elementary schools with at least three of the K-5 grades; 58 are middle schools with at least one grade 6-8.

Table 1: School Year 2024-25 Estimated Projected Enrollment Rounded to the nearest 25

Grade Students Grade Students Grade Students Grade Est.

Students

K 5,750 3 5,850 6 5,050 K-8

Total 48,450 1 5,975 4 5,625 7 4,650 2 6,100 5 5,300 8 4,150

1.1.3 Military-connected students experience high mobility rates across all 50 states, the U.S. territories, and throughout the world. Consequently, DoDEA makes a concerted effort to establish a worldwide systemic education network which includes Social Emotional Learning (SEL), mitigating the transitional barriers to military-connected students’ success.

1.1.4 The Collaborative for Academic, Social, and Emotional Learning (CASEL) collaborates with over 40 states and one US territory or equivalent. All 50 states have adopted pre-k SEL competencies, and over half have adopted k-12 SEL competencies. As such, there is a high likelihood that students transitioning into and out of DoDEA will come in contact with CASEL informed SEL standards and/or competencies.

1.1.5 DoDEA has adopted College and Career Ready Standards (CCRS) in mathematics, literacy, the arts, social studies, and science, which are rigorous, research-based, and reflect the knowledge, skills and dispositions students need for success in college and/or careers and are aligned with the Common Core State Standards (CCSS), National Core Art Standards (NCAS), Next Generation Science Standards (NGSS), College, Career, and Civic Life (C3) Framework for Social Studies State Standards, and Society for Health and Physical Education Standards (SHAPE AMERICA). DoDEA has also adopted the International Society for Technology in Education (ISTE) Standards for Students and is in the process of developing social emotional standards based upon the CASEL framework.

1.2 Background

1.2.1 DoDEA has never awarded a systemic contract for this requirement.

1.2.2 DoDEA has been utilizing the CASEL framework in system-wide professional learning for approximately 2 years.

1.2.3 DoDEA’s has prioritized the implementation of a Multi-Tiered System of Supports (MTSS), i.e., a systemic framework and implementation plan that provides (1) clear expectations, (2) robust supports,

(3) improvement focused monitoring systems, and (4) shared accountability.

1.2.4 DoDEA’s work around MTSS and social emotional supports for children directly aligns with the DoD Strategic Management Plan Performance Goal 4.3.3.3 – Support for Social and Emotional Learning.

1.2.5 To secure rigorous social emotional supports for highly mobile military connected students, DoDEA seeks to select interventions and supports which are consistent with the evidence standards of the Every Student Succeeds Act. This helps to mitigate transitional barriers for military connected children by ensuring that DoDEA students will receive the same high quality, research informed social emotional interventions and supports as they would in stateside school systems.

1.2.6 DoDEA schools maintain accreditation through Cognia. The social emotional resource procured aligns with Cognia Performance Standards Key Characteristic 1: Culture of Learning. The Culture of Learning key characteristic focuses on institutions nurturing and sustaining a healthy culture of learning. In a healthy culture, learners, parents, and educators feel connected to the purpose and work of the institution as well as behave in alignment with the stated values and norms.

1.2.7 DoDEA practices are guided by the Blueprint for Continuous Improvement. The social emotional resource procurement directly aligns with multiple goals, strategic initiatives, and critical success factors such as:

• 1.2.a Support for Social and Emotional Learning – “To develop the broad set of skills required for navigating college, career, and life for all students, we will deliver comprehensive programming and support partnerships that foster social, emotional, resilience, and wellness skills.

• 2.1.a Instructional Improvement – “Develop, monitor, and continuously improve data-driven practices to foster excellence in student learning experiences.”

1.2.8 DoDEA expects the program to have documented evidence of improving student outcomes such as:

reduced problem behavior, reduced emotional distress, along with improved positive social behavior, improved student-reported agency, improved school connectedness, and improved school climate leading to improved academic performance.

1.2.9 DoDEA is committed to provide guidance, resources, and professional learning to support educators and leaders with implementing core social-emotional and behavioral practices all students have equitable opportunities to develop self-awareness, self-management, social awareness, relationship skills, and responsible decision-making.

1.2.10 Social Emotional Learning is highly related to, and supports resilience. Resilience is the ability to anticipate, prepare for, and adapt to changing conditions and withstand, respond to, and recover rapidly from disruptions.

1.2.11 DoDEA intends to use a phased rollout of the social emotional resource and screener. Beginning in the base year, the supplemental resource, screener, and professional learning shall be implemented in grades K-5. Beginning in Contract Period 1, the supplemental resource, screener, and professional learning shall be implemented in grades 6-8.

1.3 Scope of Work

1.3.1 DoDEA requires one Social Emotional Learning (SEL) supplemental resource and screener which covers grades bands Kindergarten through grade Eight (K-8).

1.3.2 DoDEA requires supplemental resources, screener, and related virtual professional learning. The former shall consist of customizable, off-the-shelf, vendor-hosted web-based systemic social emotional supplemental resources for DoDEA students in K-8 as well as a K-8 screener and related technical/customer support. The supplemental resources and associated screener shall be aligned to MTSS including age- and developmentally appropriate accommodations for English learners and students with special needs.

1.3.3 The supplemental resource will meet or exceed the Tier III Evidence standard of effectiveness at improving student outcomes.

1.3.4 DoDEA requires virtual professional learning (PL) consisting of synchronous and asynchronous webinars and/or digital modules which shall be saved on DoDEA’s professional learning management system (LMS, Schoology) for the life of the contract. The required PL is shown in Technical Exhibit #2 for the K-5 implementation and in Technical Exhibit #3 for the 6-8 implementation.

1.3.5 DoDEA prefers a solution which is aligned with CASEL and MTSS.

2 Requirements

SEL Supplemental Resources, Screener, and Related Professional Learning: The Contractor shall provide an MTSS-aligned, vendor-hosted, web-based supplemental resource and presentation materials that support SEL for K-8 students in Tiers 1-3. The interactive supplemental resources and screener shall be customizable and intuitive and include lesson plans and activities that are engaging and age- and developmentally appropriate for all users including students with differing abilities, students with disabilities (to include students with significant disabilities), and multi-lingual learners. They shall be supported by virtual professional learning, open-source resource materials, open-source readings for deeper learning, and digital presentation materials for district support teams, parents/sponsors, and the community.

The tasks below are to help the Contractor gain a better understanding of the requirements to successfully meet the objective. They are not all inclusive, so the Contractor is expected to develop the total solution to meet all the requirements in accordance with a performance-based approach.

Supporting Tasks

2.1 Task 1, SEL Supplemental Resources: The Contractor shall provide an MTSS-aligned vendor-hosted, web-based supplemental resources that support SEL for DoDEA students in grades K-8 in Tiers 1-3. (See Attachment #1 Pricing Spreadsheet for the estimated number of students by grade band in each Tier). The interactive supplemental resources shall be customizable and intuitive and include lesson plans, direct instruction of SEL skills, and activities that are engaging and developmentally appropriate for all users including students with different abilities, students with disabilities (to include students with significant disabilities), and English learners. They shall be supported by virtual PL and other related supports. The Contractor shall:

2.1.1 K-8 Instructional Resources: Provide age- and developmentally appropriate digital supplemental resources that include features for teachers and student services staff such as school counselors, psychologists, and nurses to provide a continuum of support. Provide a crosswalk that shows alignment to both MTSS and CASEL or equivalent competencies by unit and/or lesson with the related DoDEA’s standards which will be adopted in the future. Note: DoDEA will accept SEL supplemental resources for each grade or for grade ranges such as K-2, 3-5, and 6-8.

2.1.2 K-8 Assessments: Provide developmentally appropriate assessments to include knowledge and under-standing checks of key SEL concepts for all grade levels.

2.1.3 K-8 Teacher Supports: Provide digital teacher supports for each age/grade range listed above to include research-based best practices for various topics including but not limited to presenting the SEL supplemental resources in small group and whole class settings and ensuring students with special needs or are multilingual learners have appropriate accommodations.

2.1.4 Printable Option: Provide digital resources and teacher supports that DoDEA educators can print and use in classroom instruction at no additional cost to DoDEA.

2.1.5 Password Reset Feature: Include a password reset feature for immediate use by the student, and if assistance is needed, the reset can be done at the school level by school-level staff such as teachers, administrators, counselors and educational technologists for individual students, grade-levels, classes, and student body.

2.2 Task 2: K-8 SEL Screener: The Contractor shall provide a web-based, vendor-hosted screening instrument that is age- and developmentally appropriate and that has a print option. Screener reports shall be inclusive of all categories within the screener and reports shall be view, track, and print by the region, district, and school levels. It shall have proven accuracy in assessing student knowledge and understanding of key SEL concepts.

The screener shall be used multiple times during the school year; at a minimum twice a year, beginning in the first semester of the 2024-25 school year. See PWS 2.4.2 for scoring and reporting requirements.

2.3 Task 3, Dashboard—The Contractor shall:

2.3.1 K-8 Assessment Reporting: Provide a reporting component that allows (1) teachers/student services staff to view and track their students’ progress and assessment results individually and by classroom,

(2) school administrators and student services staff to view and track assessment results by classroom, grade, and school, and (3) above-school administrators and student services staff to track assessment results by the school, district, region, and system levels.

2.3.2 K-8 Screening, Scoring, and Reporting: Provide an automated scoring and reporting component that allows (1) educators to view and track their students’ screening results individually and by classroom,

(2) school administrators and student services staff to view and track screening results by classroom, grade, and school, and (3) above-school-level administrators and student services staff to view and track screening results by the school, district, region, and system. The screener shall be used multiple times during the school year—at a minimum twice annually. Note: DoDEA plans to begin screenings in the first semester of the 2024-25 school year.

2.3.3 All Reporting

2.3.3.1 Ensure that progress is tracked from year to year for the life of the contract, including for students who leave and then return to DoDEA. Note: Due to transfers/deployments of their military parents/sponsors, our students may leave DoDEA for several years and then return, often to a DoDEA school in a different district or region.

2.3.3.2 Allow teachers and student services staff to run usage reports and completion rates on all activities by grade-level, school, district, region, and agency using a customizable field set allowing teachers and student services staff to select specific dates about student engagement.

2.3.4 System Security

2.3.4.1 Passwords: Provide a password-protected component for access to the instructional resources and assessments for students, teachers, student services staff, school-level and above-school-level administrators/student services staff. Permit password resets for students to be done at the school level by teachers/counselors or the school’s educational technologists and password resets for teachers/counselors to be done at the school level by the school administrators or the school’s educational technologist.

2.3.4.2 Data Production/Storage: Ensure that data produced or stored by the platform in connection with DoDEA including internally generated data such as usage data) are (1) exportable via a programmatically accessible interface (e.g. API, SFTP, and/or mirrored database) for automated import back into DoDEA’s data systems, (2) able to be returned in a data-friendly format (e.g. CSV, SQL dump, JSON, XML), and (3) updated in real-time or at minimum of daily or per test administration.

API: application program interface SFTP: secure file transfer protocol CSV: comma-separated values SQL: structured query language JSON: Java script object notation XML: extensible markup language Mirrored database: backup copy created on another server to ensure continuous data availability and to avoid downtime

2.4 Task 4, Virtual Professional Learning (PL) and Related Support—The Contractor shall provide DoDEA headquarters (HQ), regional and district leadership (superintendents and community superintendents), school administrators, and above-school-level subject matter experts with SEL PL and related resources to help them lead and support teachers and staff in schools. Provide teachers and staff with SEL PL and related resources to help them teach/support students using research-based SEL best practices. The Contractor shall:

2.4.1 PL Project Plan: Provide a detailed yearly project plan that shall be reviewed and revised based on feedback from the Contracting Officer’s Representative (COR) each year of the contract. The plan shall include the following components:

2.4.1.1 Management: Provide a project manager and alternate who shall have full authority to act for the Contractor on all contract matters relating to the operation of this contract.

2.4.1.2 Deliverables: Provide a list of deliverables that will be finalized in writing by the COR post-award.

2.4.1.3 Draft an SEL Arc of Learning. Finalize it based on written feedback from the COR.

The Arc of Learning serves as a document for designers, functioning as a roadmap for development and assessment.

It provides an overview of each content-specific professional learning series of events to all users and a visual of the purpose and outcomes they will achieve.

Finally, it provides leaders a tool to measure implementation success.

2.4.1.4 PL Overviews: Provide an overview for each PL event (PWS 2.5.3-2.5.4) to include the following:

1) Provision of facilitators for synchronous PL/MS Teams meetings.

2) Intended outcomes, session-specific objectives, and session-specific measurable evidence of the PL session.

3) Related online (preferably) and print resources (if only available in that format).

2.4.1.5 Schedule: Provide an implementation timeline. Note: DoDEA will finalize the schedule in consultation with the Contractor post-award.

2.4.1.6 Participant Resources:

1) DoDEA-Owned: Provide DoDEA with fully owned or licensed digital resources to support instruction.

2) Contractor-Provided: Identify the digital resources that the Contractor shall make available for participant use. Post them on DoDEA’s LMS. Note: To avoid privacy issues, DoDEA prefers participants to access these digital resources from our LMS.

2.4.1.7 Communications: Ensure all professional learning sessions are recorded. Ensure professional learning and associated videos can be archived on our LMS for immediate and future use.

Ensure that any PL that uses digital modules are SCORM®-compliant (Sharable Content Object Reference Model®). For additional compliance information, see PWS 3.12.

2.4.1.8 Executive Summary: Draft a 1-2 page executive summary addressing the salient elements of the project plan. Finalize it based on written feedback from the COR. Provide/revise the executive summary following the same process each year of the contract.

2.4.2 High-Quality PL—The Contractor shall provide the following:

2.4.2.1 Educator and District: Each district shall be provided professional learning modules as outlined in the tables in Technical Exhibits #2 and #3 and in this task.

2.4.2.2 Train the Trainer by Region: Each district shall be provided professional learning modules and/or webinars as outlined in the tables in Technical Exhibits #2 and #3 and in this task.

2.4.2.3 School and District Leaders by District: Three professional learning modules or webinars as outlined in in the tables in Technical Exhibits #2 and #3, and this task on three separate topics to be determined in consultation with the COR.

2.4.2.4 Planning, Briefing, Consulting, and Coaching for School and District Leaders by District:

Briefing, consulting, and coaching shall be provided as outlined in in the tables in Technical Exhibits #2 and #3 and in this task.

2.4.2.5 Delivery: Each synchronous PL to include webinars, being delivered up to three times to accommodate staff in the Americas, Europe, and Pacific. Each webinar shall be recorded and given to DoDEA in a format that allows it to be viewed from DoDEA's LMS. Note: The COR will work with the Contractor to schedule the webinars post-award.

2.4.3 The professional learning references in the PWS fall into the following categories:

1) School and District Leadership: Education Directorate Program Managers, Education

Directorate and Professional Learning Instructional Systems Specialists, Center for Instructional Leadership Professional Learning Practice and Improvement Specialists, Center for Instructional Leadership Professional Development Specialists, District Community Superintendents, District Professional Learning Instructional Systems Specialists (above-school-level subject-matter experts), and School-based Administrators—about an estimated 400 leaders.

2) Train-the-Trainers: 9-12 above-school-level participants per region for the K-5 implementation and 4-6 above-school-level—participants per region for the 6-8 implementation.

3) Educators: Includes teachers, school psychologists, counselors, and nurses.

2.4.4 PL Process: For each synchronous professional learning listed in Tables 2-6, the Contractor shall (1) draft the PL, (2) finalize the PL based on written feedback from the COR, and (3) deliver synchronous professional learning on the scheduled dates and times.

Exact topics for the webinars and whether they shall be asynchronous or synchronous will be determined by DoDEA in consultation with the Contractor post-award.

Presentations shall occur during the normal business hours for each district or region.

2.4.5 Professional Learning Categories—Provide professional learning for the following groups:

2.4.5.1 Educators: Per Tables 2A-2C, provide professional learning that is grade-level and content appropriate. More specifically, some sessions may involve all K-8 teachers, school counselors, psychologists, and nurses, and some may be specifically for grades, grade bands, content, or specialty area; however, if differentiated, the learning goals must align.

Grouping decisions shall be made post-award.

Within the prescribed time limits, there is considerably flexibility for whole and small group sessions.

2.4.5.2 Train-the-Trainers: Per Tables 3A-3C, provide professional learning to help participants build capacity and support the accountability of DoDEA staff members’ implementation of the PL content. Note: Train-the-trainers will attend all Educator PL.

2.4.5.3 School and District Leadership: Per Tables 4A-4C, provide professional learning focused on helping school and district leaders become better able to support/lead this initiative.

2.4.5.4 Planning, Briefing, Consulting, and Coaching—Per Tables 5A-5C, provide the district-based planning, briefing, consulting, and coaching support each year via MS Teams.

2.5 Task 5, Public Relations Support—The Contractor shall:

2.5.1 Provide digital resources to increase the awareness, understanding, and engagement of the SEL program and its platform targeting the following groups: elementary students, secondary students, parents/sponsors, teachers, student services staff, and school administrators. Ensure the digital resources are open source, i.e., freely shared/printed.

2.5.2 Provide support for communicating initiatives to stakeholders through the development of resources in collaboration with DoDEA. Resources shall include but are not limited to script(s) and/or social media content for DoDEA’s communications office, posters, graphics, video with overview of program, parent video with overview of program, video of implementation of program, screencasts, brochures, and guides.

Furthermore, some resources may be directed to all stakeholders, and some may be for specific groups (i.e., parents, military leadership, teachers, etc.). Resources may also be developed for specific grades, grade bands, content, or specialty area. Note: The exact communication supports will be determined by DoDEA in consultation with the Contractor post-award.

2.6 General Requirements—The Contractor shall:

2.6.1 Technical Requirements for Digital Resources—The Contractor shall:

2.6.1.1 Provide digital resources designed to run in DoDEA’s LMS, which operates within our virtual learning environment (VLE).

2.6.1.2 Deliver digital instructional resources in one or more of the following three formats:

1) Imported, hosted, and maintained by DoDEA.

2) Integrated via DoDEA’s LMS to the digital resources hosted by the Contractor.

3) Hosted externally by the Contractor but accessible via DoDEA’s LMS to the digital assignments and assessments imported, hosted, and maintained in the LMS.

2.6.1.3 Ensure the course content meets the following specifications:

1) Conforms to IMS Learning Global Consortium (IMS) content packaging specifications.

2) Uses imported content, if required, that conforms to IMS content packaging specifications.

3) Uses code that does not disable LMS features when digital resources are accessed.

4) Requires single—not multiple—authentications to access content via DoDEA’s LMS.

5) Incorporates, where applicable, assessments that are IMS Test and Question Interoperability

(QTI)-conformant.

6) Uses content-hosted externally that conforms to any of the existing versions of IMS Learning

Tools Interoperability (LTI), per www.imsglobal.org.

2.6.1.4 Provide teacher and student access to the Contractor’s digital resources through a single sign-on platform that uses one username and password to access what is needed, specifically, via DoDEA’s identity, rostering, and management platform (currently, ClassLink).

2.6.2 Delivery of Digital Resources: Deliver digital materials (such as access codes) three days after receipt of a delivery order.

2.6.3 Access to Digital Resources: Provide digital access for 20 headquarters-level staff.

2.6.4 Parent Access: Guarantee that parents/sponsors are afforded the opportunity to review the content of the materials.

2.6.5 Passive Permission: Ensure parents/sponsors are provided with passive permission for their child's participation, whereby their consent is assumed unless explicitly revoked. Note: This requirement ensures parents are able to actively opt out if they do not wish for their child to participate in the specified activity or program.

2.6.6 Technical Support: The Contractor shall provide industry-standard technical support for its digital resources for the life of the contract via telephone or email within one business day from the initial contact to include but not limited to assisting with service problems, product setup, upgrades, and troubleshooting.

2.6.7 Third-Party Programs, Software, and Applications: The Contractor shall ensure it and its subcontractors’ (third-party) programs, software, and applications meet at a minimum the same technical requirements as the Contractor must meet, such as single sign on (SSO) and Federal Risk and Authorization Management Program (FedRAMP) Level 2, etc. For additional information, see www.fedramp.gov/ and Technical Exhibit #1, 1.1.7. Note: On a case-by-case basis, DoDEA may honor requests to waive the FedRAMP Level 2 requirement.

2.6.8 Meetings: The Contractor shall (1) attend virtual meetings at no additional cost to the Government and (2) provide the medium through which each meeting occurs, record each meeting’s minutes. The Contractor shall submit minutes to the COR within two business days of the event.

2.6.8.1 Post-Award Conference: Participate in a video- or teleconference with the COR five business days after award IAW FAR Subpart 42.5.

2.6.8.2 IT Meeting: Convene a video- or teleconference with DoDEA Information Technology staff ten business days after award, per Technical Exhibit #1.

2.6.8.3 Other Post-Award Meetings: Meet with the Contracting Officer (KO), COR, and/or other

Agency personnel, as appropriate, to review Contractor performance, as required by DoDEA.

The KO may discuss the Agency’s view of Contractor performance, and the Contractor shall apprise the Agency of any problems being experienced. The Contractor shall take appropriate action to resolve any outstanding issues the Agency raises.

3 Constraints

3.1 Place of Performance: Work shall be performed at the Contractor’s facilities.

3.2 Key Functions: The Contractor shall provide the following: Program Manager/ Alternate and Technology Manager.

3.2.1 Program Manager/Alternate: Provide a person to be responsible for the performance of work. The name of this program manager and an alternate who shall act for the Contractor when the program manager is absent shall be designated in writing to the COR. The program manager or alternate shall have full authority to act for the Contractor on all contract matters relating to the daily operation of http://www.fedramp.gov/ this contract. Provide a program manager with an advanced degree in a relevant area and at least three years of experience in a similar role. Provide an alternate who shall be able to speak for the program manager regarding contractual matters. They shall be available, from 9AM to 3PM EST, Monday - Friday, except for Federal holidays or when the Government facility is closed for administrative reasons.

3.2.2 Technology Manager: Provide a technology manager with at least three years of experience working with the proposed digital instructional resources and screener and who can handle the technical requirements to include recording PL sessions, student account integration with Student Information System (SIS) and troubleshooting any technology issues related to this requirement.

3.2.3 Changes: Personnel provided as replacements to key functions after contract award shall meet or exceed the qualifications and experience of those provided upon award of the contract. Notify the COR in writing regarding all personnel changes ten business days in advance of the change.

3.3 Holidays and Hours of Operation

3.3.1 The program manager or alternate shall be available during the hours of 9AM to 3PM Eastern

Standard Time (EST), except for Federal holidays and Federal government closures/shutdowns. The following list shows recognized Federal holidays: New Year’s Day, Martin Luther King Jr.’s Birthday, Presidents Day, Memorial Day, Juneteenth National Independence Day, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving Day, and Christmas Day.

3.3.2 Although there are different time zones within Europe and the Pacific and different hours for specific schools throughout DoDEA, the normal business hours for the regions roughly correspond to the following: Americas, 0700-1500 EST; Europe, 1300-2100 EST; and Pacific, 2000-0400 EST.

3.4 Availability: The Contractor shall make all resources available for the life of the contract.

3.5 Copyright Dates: The Contractor shall keep content/courseware current and updated regularly throughout the period of performance, as demonstrated by maintenance of an updated content copyright not to exceed one school year from its current date. For example, an eBook published in January 2022 would be acceptable for the 2022-23 school year and also the 2023-24 school year. It would not, however, be considered current for the 2024-25 school year.

3.6 Anti-Bias, Diversity, and Inclusion: The Contractor shall provide resources free of age, racial, color, national origin, disabling conditions, sexual, gender, religious, and ethnic bias and present balanced coverage of multi-cultural contributions and representation, where appropriate.

3.7 Privacy—The Contractor shall:

3.7.1 User Accounts: Require, wherever applicable, that individual accounts possess unique usernames and passwords that do not require personally identifiable information (PII) to access online content, i.e., first & last name and any other unique personal information.

3.7.2 Contractor Personnel: Ensure personnel assigned to this contract take proper precautions to protect information from disclosure. Collect and/or store all agency-owned or agency- controlled PII in accordance with the relevant requirements of the Privacy Act, 5 U.S.C, which may be found at the following URL: http://www.archives.gov/about/laws/privacy-act- 1974.html.

3.7.3 Privacy Training: Ensure Contractor staff who have access to DoDEA’s student, teacher and/or staff personally identifiable information successfully complete the DoD Privacy Act/Personally Identifiable Information (PA/PII) training before gaining access to the data and yearly thereafter. Provide copies of the certificates of completion to the COR which can be audited at any time by the Chief Information Security Officer (CISO) or his/her designee.

3.7.4 Privacy Verification: Provide the COR written verification of compliance to the Privacy requirements (listed above) 120 calendar days prior to the expiration of each year’s contract option period or annually, as required. Note: After reviewing the Contractor’s verification, DoDEA reserves the right to ask for further verification data to comply with DoD’s evolving privacy mandates.

3.8 Section 508 Compliance—The Contractor shall:

3.8.1 Background: Section 508 of the Rehabilitation Act, as amended by the Workforce Investment Act of

1998 (P.L. 105-220) requires Federal agencies that develop, procure, maintain, or use information and communication technology (ICT) to endure they are accessible to people with disabilities.

Federal employees and members of the public who have disabilities must have access to and use of information/data that is comparable to people without disabilities.

3.8.2 Requirement: Ensure products, platforms, and services delivered as part of this work statement are ICT or contain ICT conform to the Revised 508 Standards, 36 C.F.R. § 1194.1 & Apps. A, C & D which are located at the following URL: https://www.access- board.gov/guidelines-and-standards/communications-and-it/about-the-ict-refresh/final-rule/text-of-the-standards-and-guidelines.

3.8.3 ARS: See attached ICT Accessibility Requirements Statement (ARS). All functional performance criteria apply when using an alternative design or technology that achieves substantially equivalent or greater accessibility and usability by individuals with disabilities, than would be provided by conformance to one or more of the requirements in Chapters 4-6 of the Revised 508 Standards or when Chapters 4-6 do http://www.archives.gov/about/laws/privacy-act-not address one or more functions of ICT. Note the guidance in the table below:

Applicable Requirements Directions

Software Features and Components

Applies to all WCAG Level AA Success Criteria, 502 Interoperability with Assistive Technology, and 503 Applications.

Hardware Features and Components All requirements apply.

Support Services and Documentation All requirements apply.

Outputs/Deliverables Ensures that outputs/deliverables do not adversely affect accessibility features of the existing EIT technologies.

3.9 Optical Character Resolution (OCR): The Contractor shall provide, upon request, two digital OCR copies of print materials in one or more of the following five formats: Digital Accessible Information System/National Instructional Materials; Accessibility Standard (NIMAS) with cascading style sheet; HyperText Markup Language (HTML); Portable Document Format (PDF, unlocked, embedded fonts, single page); and Rich Text Format (RTF)/Word document.

3.10 Sharable Content Object Reference Model® (SCORM®) Compliance: Provide digital modules, if included among the proposed/required resources, that are SCORM®-compliant. Note: DoD Instruction (DoDI) 1322.26 mandates modules comply with the latest possible SCORM® version, per: https://www.esd.whs.mil/ Portals/54/ Documents/DD/issuances/dodi/132226_dodi_2017.pdf?ver=2017-10- 05-073235-400.

3.11 Data and Data Right: All data developed as a result of any work awarded under this contract is and shall remain the property of the Government. The Contractor shall ensure that digital rights to all visual materials embedded in the resources shall be given so that DoDEA for DoDEA’s internal use only may use resources without incurring copyright costs or infringing on copyright laws. All data developed as a result of any work awarded under this contract is and shall remain the property of the Government.

3.12 Organizational Conflict of Interest (OCI): The Contractor (including any subcontractor) personnel performing work under this contract may receive, have access to, or participate in the development of, proprietary or Privacy Act information (e.g., personal information, education, etc.) may create a current or subsequent OCI as defined in FAR Subpart 9.5. Whenever the Contractor becomes aware that such access or participation may result in actual or potential OCI, the Contractor shall (1) immediately notify the Contracting Officer (KO) in writing and (2) promptly submit a plan to the KO to avoid or mitigate any such OCI. Note: The KO will unilaterally determine if the Contractor’s plan is acceptable. If the KO determines the plan cannot satisfactorily avoid or mitigate an OCI, s/he may implement other remedies to include prohibiting the Contractor’s further participation in contracted requirements.

4 Government-Furnished Information/Resources—The Government will provide the following:

4.1 Technical assistance, if required, in posting documents to our LMS, if required.

4.2 In consultation with the Contractor, the dates and time for each professional learning session.

4.3 DoDEA instructional resources, as needed.

4.4 DoDEA MTSS and SEL regulations and guidance once they are finalized and support to embed them as needed in the Contractor-drafted professional learning.

5 Contract Deliverables

Milestone/Deliverable Word / Excel

Digital Copies PWS Planned

Frequency

SEL Instructional Objectives Yes Yes 2.1 2.6.3

Access ongoing three business days after receipt of the initial delivery order

SEL Screener Yes Yes 2.2 2.6.3

Access ongoing three business days after receipt of the initial delivery order

SEL Dashboard

Yes

Yes

2.3

Access ongoing three business days after receipt of the initial delivery order Reports, as specified, available for DoDEA individual students or school-level and above-school-level groups daily

Virtual Professional Learning Yes Yes 2.4 Scheduled post-award

Public Relations Support Yes Yes 2.5 Online resources provided as required by the schedule created post-award.

Technical Support Yes Yes 2.6.4 Ongoing after receipt of initial delivery order

Privacy Training Yes Yes 3.7.3 Three days after receipt of a written request

Privacy Verification Yes Yes 3.7.4 120 calendar days prior to the end of each contract year

6 Acronyms and Definitions

PA/PII Privacy Act/Personally Identifiable Information QASP Quality Assessment Surveillance Plan SCORM® Shareable Content Object Reference Model®

Contract Line Item Number (CLIN) – Basic structural element in a procurement instrument describing and organizing the required product or service for pricing, delivery, inspection, acceptance, invoicing, and payment. The use of the term “line item” includes “subcontract line number”, (SLIN), as applicable.

Contracting Officer (KO) – The only individual with expressed authority to obligate (bind) the Government by means of entering, administering, and terminating contracts within the limits of the authority delegated via a Contracting Officer’s warrant.

Contracting Officer’s Representative (COR) – Qualified and trained Government employee, nominated by the requiring activity (RA) and appointed in writing by a KO primarily to perform specific technical or administrative functions on a specific contract(s); serves as the ‘eyes and ears’ of a KO to assure the Government’s best interests are protected via the terms and conditions of the contract(s) appointed. COR’s do not have authority to obligate (i.e., bind) the Government.

Contractor - Supplier or vendor having a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

Deliverable – Usually physically delivered items but may include such items as digital documents/reports.

Performance Requirements Summary (PRS) – Tabular listing of performance objectives and standards that provides the basis for a meaningful QASP.

Performance Work Statement (PWS) - A statement of work for performance-based acquisitions describing the required results in clear, specific, and objective terms with measurable outcomes.

7 Performance Requirement Summary and Quality Assurance Surveillance Plan

7.1 Performance Requirement Summary (PRS)

Performance Objective

Performance Standard Acceptable Quality Level (AQL) Inspection Method

Task 1, SEL Instructional

Resources, PWS 2.1

100% compliance with PWS

Resources are available except during scheduled downtimes

COR inspection and stakeholder’s feedback

Task 2, SEL Screener, PWS 2.2

100% compliance with PWS

Screening instruments are available except during scheduled downtimes

COR inspection and stakeholder’s feedback

Task 3, SEL Dashboard, PWS 2.3

90% compliance with PWS

Dashboard is available except during scheduled downtimes

COR inspection and stakeholder’s feedback Task 4, Virtual

Professional Learning, PWS 2.4

90% compliance with PWS

No more than one session shall need to be rescheduled each semester due to Contractor “issues”

COR inspection and stakeholder’s feedback

Public Relations Support, PWS 2.5

90% compliance with PWS

PR materials & communications support provided as scheduled post-award

COR inspection and stakeholder’s feedback

Delivery of Digital Resources, PWS

2.6.3

100% compliance with PWS

Access codes shall be provided no more than one business day late.

COR inspection and stakeholder’s feedback

Krista.Chamberlain Inserted Text

Technical Support PWS 2.6.4 90% compliance with PWS

Acknowledge receipt of request within two hours. Resolve 90% of requests in one business day. Resolve remaining 10% in five business days.

COR inspection and stakeholder’s feedback Privacy Training

PWS 3.7.3

100% compliance with PWS No more than one request per year submitted late. COR inspection

Privacy Verification

PWS 3.7.4

100% compliance with PWS

Submitted 120 calendar days prior to the end of each contract year COR inspection

7.2 Quality Assurance Surveillance Plan (QASP): The Government will utilize a QASP to monitor the contractor’s performance on the contract. The QASP is a living document and can change at any time during the life of the contract. As such, the Government reserves the right to unilaterally edit the QASP at its discretion.

Technical Exhibit #1 - TECHNICAL REQUIREMENTS

The Contractor shall comply with the applicable technical requirements detailed below.

1 Software and Cloud Security Requirements—The Contractor shall:

1.1.1 Ensure all online resources, cloud-based services and instructional software meet the Department of

Defense (DoD) and DoDEA Cybersecurity requirements as defined below. Note: Software, cloud services and associated websites are rigorously tested to ensure no security risks are posed to DoDEA infrastructure and its users.

1.1.2 Complete the Cloud Services questionnaire that was submitted as part of the proposal submission and provide copies of and/or access to any software listed in the proposed solution.

1.1.3 Ensure on-premises software support post-installation integration of the necessary Security Technical Implementation Guides (STIG) for applicable systems and applications, including Microsoft Windows 10, Microsoft Windows Server 2016, Windows Server 2019, Microsoft Windows IIS, Apache, Oracle databases, and Microsoft SQL Server databases. Note: The application to obtain the STIG Viewer is found at https://public.cyber.mil/stigs/srg-stig-tools/, and the STIGs themselves may be downloaded from https://public.cyber.mil/stigs/downloads/.

1.1.4 Ensure its content accessible from the web is compatible with the following browser platforms: Google Chrome, and Edge. Ensure that any applicable STIGs are implemented.

1.1.5 Ensure on-premises software, which is subject to static and dynamic analysis testing, imposes no risk to DoDEA systems, users and/or data. Note: DoDEA assesses software products to ensure compatibility with existing system configurations and software, testing may also include reverse engineering analysis.

1.1.6 Provide a plan of actions and milestones (POA&M) to mitigate any cybersecurity findings resulting from non-compliant and/or vulnerable components within 30 calendar days of written notification from DoDEA.

1.1.7 Be able to meet Federal Risk and Authorization Management Program (FedRAMP) Level 2 standards for all proposed software/digital resources and ensure that any third-party resources that are part of its proposed solution also meet the FedRAMP Level 2 standard. For more information on FedRAMP, see the following URL: www.fedramp.gov. Participate, if required, in interviews and deep system architecture inspections.

Per DoD policy for cloud-based services, DoDEA conducts a supplemental series of validations, which closely mirror the FedRAMP Internet Cloud vetting processes. Contractor participation/ cooperation is normally required to complete this process.

DoDEA may honor requests to waive the FedRAMP Level 2 requirement.

1.2 System Requirements—The Contractor shall:

1.2.1 Provide, per Section 1.1 (above), any software installed and/or accessed in or by a DoDEA system, network whether stand-alone or web-based, is compatible with the standards cited herein.

1.2.2 Provide minimum desktop/server system technical specifications, available reference architectures, networking specifications and diagrams, and applicable systems configuration documentation for the proposed product solution.

1.2.3 Provide software that is compatible with the following minimum baseline:

Specifications Minimum

Memory 4 GB Hard Drive 100 GB http://www.fedramp.gov/

Processor Intel® Core™ i5-8365U Processor 8th Generation (up to 4.1GHz, 6MB cache) equivalent or better (Must show benchmark/passmark scores)

Video Graphics Integrated Intel HD Graphics 620 (1920x1080) equivalent or better Operating System Windows 11

Browser Environment Chrome, Edge, Edge Chromium

1.2.4 Provide software that is completely functional on a standard DoDEA desktop without the need or requirement for administrative-level user rights and/or permissions or the requirement to use or insert external media to execute the software.

1.2.5 Provide software that does not require modifications to folder permissions while executing.

1.2.6 Provide, if applicable, software packages that support unattended installation methods used by enterprise software packaging and deployment systems. Note: DoDEA currently distributes software packages via Microsoft’s System Center Configuration Manager (SCCM). Older 16-bit software are automatically denied.

1.3 Data Management Requirements—The Contractor shall:

1.3.1 Provide a mechanism for batch administration and automation of routine data management tasks via flat file import, or representational state transfer (REST) based web service application programming interfaces (APIs). The mechanism shall provision and manage data objects within the Contractor’s system, including but not limited to organizational structures, student accounts, staff accounts, courses, and class rosters.

1.3.2 Provide all necessary documentation and assets to facilitate batch administration and automation of routine data management tasks, including but not limited to roster template files (i.e., comma separated value templates); data element/field definitions documentation; data interchange formats and schemas (XML/JSON); and/or data dictionaries for the purpose of mapping organizational student information system (SIS) data to the Contractor’s required input formats.

1.3.3 Provide a single point of contact to support DoDEA in performing the required data integration activities within the Contractor’s system.

1.3.4 Configure DoDEA enterprise within its system and/or databases as the appropriate organizational entity (i.e., region, district, school) upon a request in writing from the contracting officer’s representative (COR).

Note: DoDEA’s organization hierarchy consists of the following: one system, three regions, eight districts, 62 communities, and 160 schools, including the K-12 virtual school programs.

1.3.5 Participate in a technical meeting with DoDEA within ten business days after award for the purposes of preparing for onboarding of new services and initial configuration of administrator-level accounts.

1.3.6 Ensure the transfer of any Sensitive, Confidential data including but not limited to PII data be transferred in a secure means meeting any requirements set by DoDEA’s Chief Information Security Officer (CISO).

1.4 DoDEA Software License Keys: The Contractor shall provide (1) license keys and electronic downloads for software required under this Contract to the COR and (2) software directly to DoDEA schools, districts, or regions only if explicitly required to do so in the contract or in writing by the COR.

1.5 Cybersecurity Supporting Elements/Requirements and Scalability—The Contractor shall:

1.5.1 Comply with the same Federal law and DoD policies and guidance to which DoDEA is subject. These requirements include but are not limited to the cybersecurity requirements defined in the following documentation:

DoD Directive (DoDD) 8500.01E, Information Assurance, be found at the following URL:

https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/dodi/850001_2014.pdf.

DoD Security Technical Implementation Guidance (STIG), found at the following URL:

https://public.cyber.mil/stigs/downloads/.

DoD Risk Management Framework (DODRMF) per DoD Instruction 8510.01 found at https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/dodi/851001p.pdf?ver=2019-02-26- 101520-3004.5.2.

1.5.2 Provide security patches/upgrades to include third-party applications in response to public-released security vulnerabilities associated with its software solution. Provide a POA&M for any security vulnerabilities within five business days of discovery. Software upgrades/patches shall be included in the licensing cost and be performed at the least disruptive times as determined by DoDEA in writing. Note:

Any exception to this requirement must be approved in advance and in writing by DoDEA’s Chief Information Officer (CIO) or designated official.

1.5.3 Protect DoDEA data against all cyberattacks, notifying DoDEA within 72 hours of an identified and confirmed intrusion.

1.5.4 Perform security incident investigations upon identification of an event or at the request of DoDEA.

1.5.5 Address all Information Assurance Vulnerability Messages (IAVM) within the defined timelines. IAVM messages include IA Vulnerability Alerts (IAVA), IA Vulnerability Bulletins (IAVB), and Technical Advisories (TA).

1.5.6 User passwords must not be readable by anyone having access to the system.

http://www.esd.whs.mil/Portals/54/Documents/DD/issuances/dodi/850001_2014.pdf http://www.esd.whs.mil/Portals/54/Documents/DD/issuances/dodi/851001p.pdf?ver=2019-02-26-

1.5.7 Ensure any…