RFI Response Template - IRS UNS UC Voice Services Support Requirement_3.28.2024.xlsx
XLSX spreadsheet 249 KB Posted
- Solicitation number
- 24-IRA-026-OITA
About this file
This document is a Request for Information (RFI) from the Internal Revenue Service (IRS) regarding the User Network Service (UNS) / Unified Communications (UC) Enterprise Wireless and Voice Services Support requirement. The IRS is seeking information from industry to assist with project planning for this potential future requirement.
The key details of the RFI include:
- The IRS is looking for vendors that can provide experienced contractors to support the UNS/UC Enterprise Wireless and Voice Services team, including administrative, technical, and operational IT support.
- The support services required include resolving customer problems with IT wireless equipment and distribution of IT wireless supplies, as well as support for programs such as Microsoft Teams Mobile, O365 Mobile, and Apple-based products.
- The RFI consists of three parts: Part I - Company Profile, Part II - Capability, and Part III - Questions and Comments. Responses are due by March 29, 2024.
- The RFI includes a draft Performance Work Statement (PWS) as an attachment for review and comment.
- The IRS is seeking information to help craft the requirements to best meet their needs, and will not be accepting proposals in response to this RFI.
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Text version
Part I Company Profile Internal Revenue Service (IRS) User Network Service (UNS)/Unified Communications (UC) Enterprise Wireless and Voice Services Support
| RFI Response Due Date: 4/3/2024 at 5:00pm EST | |
| Part I: Company Profile | |
| 1 | Company Name and Address |
| 2 | Company technical Point of Contact (POC) and Contract Lead POC information to include name, title, telephone number, and email address |
| 3 | Applicable NAICS (North American Industry Classification System) Code |
| 4 | List active governmentwide contracts that your company has been awarded (GWACs, IDIQs, and BPAs – include applicable SIN) |
| 5 | Identify Business Classification / Socio-Economic Status (e.g., large, small, 8(a), women owned, hub-zone, SDB, Service-Disabled Veteran Owned) |
| 6 | Identify subcontracting/partnering/teaming possibilities |
Part II Capability Internal Revenue Service (IRS) User Network Service (UNS)/Unified Communications (UC) Enterprise Wireless and Voice Services Support
| RFI Response Due Date: 4/3/2024 at 5:00pm EST | ||
| Part II: Capability | ||
| Number | Questions | Answers |
| Pricing | ||
| 1 | How would you structure the team members needed to successfully deliver on this potential requirement? | |
| 2 | What labor categories do you think are applicable to each task, and why? | |
| 3 | What level of expertise would those resources have? | |
| 4 | What hourly rates would your company charge for the different levels of expertise needed? | |
| 5 | What is a ballpark estimated price to successfully deliver these requirements? | |
| Experience/Expertise | s | |
| 1 | Does this request lend itself to a contractor that is a large business or small business? Does business size matter when it comes to meeting this requirement? | |
| 2 | What is your company’s prior experience with this or similar requirements? | |
| 3 | What level of education or certification would your team members offer? | |
| 4 | What are the average years of experience of the team members your company would assign to this potential contract? | |
| General | ||
| 1 | Please provide any additional insights that would help us craft the requirement(s) to best meet our need? |
Part III Questions and Comments Internal Revenue Service (IRS) User Network Service (UNS)/Unified Communications (UC) Enterprise Wireless and Voice Services Support
| RFI Response Due Date: 4/3/2024 at 5:00pm EST | |
| Part III: Questions and Comments | |
| Questions | |
| PWS | |
| 1 | 0 |
| 2 | |
| 3 | |
| 4 | |
| 5 | |
| RFI | |
| 1 | |
| 2 | |
| 3 | |
| 4 | |
| 5 | |
| Comments | |
| PWS | |
| 1 | |
| 2 | |
| 3 | |
| 4 | |
| 5 | |
| RFI | |
| 1 | |
| 2 | |
| 3 | |
| 4 | |
| 5 |
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