2423-859_Am2_Q-A.pdf
PDF 231 KB Posted
- Attached to
- VA Online Billing Platform
- Solicitation number
- 2423-859
- Issued by
- Adams County, Asotin County, Benton County, Chelan County, Clallam County, Clark County, Columbia County, Cowlitz County, Douglas County, Ferry County, Franklin County, Garfield County, Grant County, Grays Harbor County, Island County, Jefferson County, King County, Kitsap County, Kittitas County, Klickitat County, Lewis County, Lincoln County, Mason County, Okanogan County, Pacific County, Pend Oreille County, Pierce County, San Juan County, Skagit County, Skamania County, Snohomish County, Spokane County, Stevens County, Thurston County, Wahkiakum County, Walla Walla County, Whatcom County, Whitman County, Yakima County, Asotin City, Clarkston City, Clarkston Heights-Vineland CDP, West Clarkston-Highland CDP, Benton City, Chelan City, Chelan Falls CDP, Clallam Bay CDP, Lewisville CDP, Rock Island City, Pacific Beach CDP, Whidbey Island Station CDP, Mercer Island City, Pacific City, Bainbridge Island City, Kingston CDP, Kitsap Lake CDP, Kittitas City, Klickitat CDP, Okanogan City, Anderson Island CDP, Fort Lewis CDP, Fox Island CDP, Herron Island CDP, Ketron Island CDP, North Fort Lewis CDP, Raft Island CDP, Stevenson City, Hat Island CDP, Lake Stevens City, Snohomish City, Spokane City, Spokane Valley City, Puget Island CDP, Garfield Town, Yakima City, Washington
About this file
This document is an amendment to RFQQ #2423-859 issued by the Washington State Department of Social and Health Services (DSHS). The solicitation seeks qualified contractors to provide an online claim submission, tracking, processing and record retention solution for client services provided by DSHS to be reimbursed by the Veteran's Administration. The contract is expected to begin on 1/1/2025, requiring the successful bidder to have a fully functional platform operational by that date. DSHS has an existing Azure Government tenant managed by WaTech and clarifies that any changes to the tenant would need to be approved and implemented by WaTech. DSHS does not currently have Power Automate/Power Platform licenses, but indicates those could be procured as part of the contract. The accounting team at DSHS is responsible for reconciling client/billing information and submitting invoices to the VA, rather than the field personnel.
Regarding pricing, DSHS notes they have not previously paid for a license to Optum, the current clearinghouse vendor, but rather pay a monthly fee. DSHS will be responsible for ensuring the platform meets data retention requirements within their Azure tenant. The solicitation covers services to be provided across multiple counties within the state of Washington.
View the file
Other files
| File | Type | Posted |
|---|---|---|
| Att B Sample Bid Sub Ltr 2423-859.docx | DOCX document | |
| Att E Contractor Incl Plan 2423-859.docx | DOCX document | |
| Attachment C Cert and Assurances 2423-859.pdf | ||
| Attachment D Bidder Response Form 2423-859.docx | DOCX document | |
| Attachment A Sample Contract 2423-859.pdf | ||
| RFQQ Solicitation 2423-859.pdf | ||
| 2423-859_Am1_Q-A.pdf |
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Text version
STATE OF WASHINGTON
DEPARTMENT OF SOCIAL AND HEALTH SERVICES
PO Box 45811, Olympia WA 98504-5811
DATE: September 26, 2024
TO: RFQQ # 2423-859 Bidders Questions
FROM: Stephaine Ssaaka, Solicitation Coordinator
DSHS Central Contracts and Legal Services
SUBJECT: Amendment No. 02 – Additional Bidder’s Q & A
DSHS amends the RFQQ # 2423-859 procurement document to include:
Bidder’s Questions and Answers
Bidder’s Questions and Answers
RFQQ# 2423-859
Question #1: Per the schedule in the RFQQ, the successful bidder will be announced on 11/8/2024 and the contract will officially begin on 1/1/2025. You mention in the answer to the question #20 that the software solution must be fully functional and operating on 1/1/2025 as well. Our team’s approach is to build a custom web app or SaaS platform for this project. There clearly isn’t enough time to iron out the details of the contract and build a custom solution between 11/8/2024 and 1/1/2025. Are you only looking for existing solutions or pre-built commercial products for this project? Or, am I misunderstanding the timeline and/or your requirements?
A: The ideal platform is probably already created, and functions as needed. Part of picking a successful bidder is to invite them to oral presentation so we can physically see what they have established and what the platform they propose looks like and an overview of how it functions. We need a fully functioning platform by 1/1/2025. Unfortunately, this this is a short turn around and we cannot extend it past 1/1/25. If a vendor can create a platform within the short window that functions as we need then that is great and we are happy to review it and consider it.
Question #2: We intend deploy to Azure Government Power Platform which will need to be on your tenant. Do you already have a tenant and even may be Power Platform / Power Automate premium licenses for the 3 individuals who will be submitting the claims to the VA?
A: We are in a shared tenant with other State of Washington agencies. The tenant is managed by WaTech and any changes needing to be made would need to be approved and implemented by WaTech.
Question #3: Is it expected that the budget you provided is going to cover these infrastructure costs as well? Mind you it is not too expensive, less than $1000 a year
A: We do not currently have Power Automate / Power Platform licenses.
However, to satisfy a business requirement, licenses could be purchased. The party responsible to fund the licenses would need to be worked out as part of the contract.
Question #4: It is clear that you are expecting the field people to send information to DSHS, and then a resource will renter this information in the tool.
Is there a reason why you do not want the field people to at least enter the data in the tool, and the person at DSHS review and approve?
A: The accounting team is responsible for reconciling client/billing information and submitting invoices to the VA. This is the established process per our contracts we have with each AAA.
Question #5: Retention policies for the claim should be compliant with retention polices for similar documents. For example, I would expect these data to comply with HIPAA requirements. Do you have IT resource managing these tenant-wide policies or are you expecting the contract to mind this policy as well as other security / privacy policies for the tool?
A: It would be DSHS’s responsibility to ensure we meet the data retention requirements for resources we manage within our Azure tenant.
Question #6: You noted that you have been using Optum for a clearinghouse.
We plan to use the same service for the APIs. Do you have a license we can leverage or should we expect to pay for that out of the budget as well?
A: To my knowledge DSHS has never paid for a license to Optum. We simply pay a monthly fee to the current vendor for processing our invoices. The current vendor uses a Revenue Performance Advisor (RPA) platform that we submit claims through. From the current contract terms, it says the minimum technical an operational specification that DSHS needs to utilize the platform they provide are below. I hope these examples answer that question.
All other terms and conditions in this Solicitation remain the same.
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