Attach._A_PWS_rev._Security_Administrative_Services_Contract_(PWS)_w_mail_screening.pdf

Version: 2/15/2018

PERFORMANCE WORK STATEMENT (PWS)

Western Currency Facility

Security Administration Services Contract

PART 1

GENERAL INFORMATION

1. General: This is a non-personnel services contract to provide security administrative services for the Western Currency Facility. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

Security administration services shall include staffing and operation of the WCF’s badge and PIV credentialing center (here after referred to as the Badge Room); the visitor processing center I and II (here after referred to as the Processing Centers), the mail screening facility, and assistance with the destruction of mutilated currency.

1.1 Description of Services/Introduction: The contractor shall provide all personnel, supplies, management, labor, transportation, supervision, and non-personal services necessary to perform services as defined in this Performance Work Statement, except for those items specified as government furnished property and services. The contractor shall perform to the standards in this contract.

1.2 Background: The Western Currency Facility is a high security facility providing a complete physical security solution to augment the protection of BEPs securities and its personnel and visitors.

1.3 Objectives: Provide high quality customer service in support of the WCF’s badging, access control, mail screening and currency destruction programs.

1.4 Scope: The contractor shall provide all personnel, supplies, management, labor, transportation, supervision, and non-personal services necessary to perform services as defined in this Performance Work Statement, except for those items specified as government furnished property and services. The contractor shall perform to the standards in this contract at the Western Currency Facility, 9000 Blue Mound Road, Fort Worth, Texas 76131.

The Contractor is expected to comply with all required Federal, State, and Local laws, licenses and regulations. It is the responsibility of the Contractor to be in compliance and current with all applicable laws and licensing requirements, if applicable. It is especially important to note that the National Institute of Standards and Technology (NIST) Special Publication 800-53 rev 4, Security and Privacy controls for Federal Information Systems and Organizations, and the Federal Information Security Management Act (FISMA) do require government offices to install/maintain an alarm system that monitors physical access to the location to prevent breaches of personal identifiable information in both electronic systems as well as paper documents.

1.5 Period of Performance: The period of performance shall be for a Base of nine (9) months and four (4) 12-month option periods. The Period of Performance reads as follows:

Base Year 01 March 2019 through 30 November 2019 Option Period 1 01 December 2019 through 30 November 2020 Option Period 2 01 December 2020 through 30 November 2021 Option Period 3 01 December 2021 through 30 November 2022 Option Period 4 01 December 2022 through 30 November 2023

1.6 General Information

1.6.1 Quality Control: Quality Control is the responsibility of the contractor. The contractor is responsible for the delivery of quality services/supplies to the Government.

The Contractor shall develop, implement and maintain an effective Quality Control System which includes a written Quality Control Plan (QCP). The QCP shall implement standardized procedure/methodology for monitoring and documenting contract performance to ensure all contract requirements are met. The Contractors’ QCP must contain a systematic approach to monitor operations to ensure acceptable services/products are provided to the Government. The QCP, as a minimum, shall address continuous process improvement; procedures for scheduling, conducting and documentation of inspection; discrepancy identification and correction;

corrective action procedures to include procedures for addressing Government discovered non-conformances; procedures for root cause analysis to identify the root cause and root cause corrective action to prevent re-occurrence of discrepancies; procedures for trend analysis;

procedures for collecting and addressing customer feedback/complaints. The contractor shall upon request provide to the Government their quality control documentation. The QCP is to be delivered to the CO and COR within 30 days after contract award. After acceptance of the quality control plan the contractor shall receive the Contracting Officer’s acceptance in writing of any proposed change to their QC system.

1.6.2 Quality Assurance: The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is a Government only document primarily focused on what the Government must do to assure that the contractor has performed in accordance with the requirements of the contract.

1.6.3 Federal Government Holidays: Contractor is typically not required to perform services on holidays, except as noted in 1.6.4.1.

New Year’s Day 1st day of January Martin Luther King Jr.'s Birthday 3rd Monday of January Presidents Day 3rd Monday of February Memorial Day Last Monday of May Independence Day 4th day of July Labor Day 1st Monday of September Columbus Day 2nd Monday of October Veterans Day 11th day of November

Thanksgiving Day 4th Thursday of November Christmas Day 25th day of December

1.6.4 Hours of Operation: The Contractor shall perform the services required under this contract during the following core hours window: Monday through Friday, except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.

Hours of Operation:

a. Processing Center I & II shall be staffed from 5:00 am to 4:00 pm.

b. Badge Room shall be staffed from 6:00 am to 4:00 pm.

c. Mail Screening and Currency Destruction shall be staffed from 7:00 am to 4:00 pm.

Staffing requires two personnel which will be utilized for either/or but not both functions simultaneously.

The Contractor shall be required to change employee(s) 8 hour workday to work around production schedules, shift changes, or as deemed necessary by the COR.

The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.6.4.1. Overtime: At times throughout the year, there is a necessity to provide services outside the above listed times. This may include full or a limited staffing of the Processing Center, Badge Room, or destruction duties in the evenings, weekends, or holidays. It is estimated that 232 hours of overtime will be required annually. The COR will notify the Contractor in writing when this need arises.

1.6.5 Place of Performance: The work to be performed under this contract will be performed at the Western Currency Facility, 9000 Blue Mound Road, Fort Worth, Texas.

1.6.6 Type of Contract: The government will award a firm fixed price contract.

1.6.7 Security Requirements: Contractor personnel performing work under this contract must have the required level of security clearance or as deemed in the best interest of the Government.

The Government will notify the Contractor concerning such restriction in access.

1.6.7.1 Physical Security: The Contractor shall be responsible for safeguarding all government equipment, information and property provided for Contractor use under this Contract. This Contract requires access into the Controlled Industrial Area of the BEP. The Contractor personnel shall recognize that BEP deals with sensitive information and other proprietary information, which are valuable, special, and unique assets. All information pertinent to BEP’s information technology resources is highly sensitive and may not be released to third parties without the express, written consent of BEP. This information requires strict control procedures to preclude unauthorized disclosure or dissemination. Information pertinent to personnel is protected from unauthorized disclosure under the provisions of the Privacy Act of 1974 (5 U.S.C. 552a). Contractor personnel shall not divulge, disclose, or communicate in any manner, any information to any third party without prior written consent of the BEP. Contractor personnel shall protect information and treat it as strictly confidential and will abide by the security requirements of BEP. A violation of this paragraph shall be a material violation of this Contract. Should the Contractor receive or suspect they have learned of sensitive or classified information, the Contractor shall identify and report suspicions to the COR. Contractor personnel performing work under this Contract shall be subjects of background investigations, conducted by BEP’s Personnel Security, prior to start of work under this Contract. Each Contractor employee performing under this Contract must successfully complete the Government required background check form at time of the proposal submission, and must maintain the level of security required for the life of the Contract.

1.6.7.2 Key Control. The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the Contracting Officer.

1.6.7.2.1. In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor.

1.6.7.2.2. The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer.

1.6.8 Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5, Post Award Orientation. The Contracting Officer, COR, and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the Contracting Officer will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.6.9 Contracting Officer Representative (COR): The COR will be identified by separate letter by the CO. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs, and specifications; monitor Contractor's performance and notify both the Contracting Officer and Contractor of any deficiencies;

coordinate availability of government furnished property; and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.10 Key Personnel: The follow personnel are considered key personnel by the government:

The Contractor shall provide and identify within fourteen (14) business days after contract award.

1.6.10.1. Contract Manager. The Contractor shall provide a Contract Manager and a Deputy Contract Manager who shall be responsible for the performance of the work. The names of these persons must be designated in writing to the Contracting Officer.

1.6.10.2. The contract manager and deputy shall have the full authority to act for the contractor on all contract matters relating to daily operation of this contract.

1.6.10.3. The contract manager and deputy shall be available during normal duty hours within 30 minutes to meet with government personnel (designated by the contracting officer) to discuss problem areas. After normal duty hours, the manager or alternate shall be available within (2) two hours of request.

16.10.3.1. If the contract manager or deputy manager is not onsite, an on-site supervisor must be designated in writing and shall have full legal authority to administer all matters pertaining to the daily operations under this contract.

1.6.10.4. All personnel under this contract shall be able to read, write, speak, and understand English. In addition, due to the physical nature of the mail screening and currency destruction process, all personnel tasked with mail or destruction duties must be able to safely lift 50 pounds.

1.6.11. Contractor Employee General Requirements. The contractor shall not employ persons for work on this contract if such employees are considered by the contracting officer to be a potential threat to the health, safety, security, general well-being, or operational mission of the facility.

1.6.11.1. The contractor shall determine the appropriate number of personnel to perform all aspects of this contract and at a minimum shall have employees with the following current and valid professional certifications and/or experience, as noted, before starting work under this contract.

1.6.11.2. Dress/Appearance. All Contractor personnel shall present a neat appearance and be easily recognized as contractor personnel. The Contractor shall provide its personnel with uniform shirts that display the company name to be worn daily. Attire shall be maintained in good repair and kept clean. Government issued identification shall be worn above the waist, clearly visible, and front forward as all times while at the WCF.

1.6.11.3. Personnel. The Contractor shall provide a sufficient number of personnel to provide uninterrupted services under the contract.

1.6.11.3.1. Qualifications. The Contractor shall provide staff that has intermediate level computer skills that include an aptitude to learn GSA’s USAccess Program, Identiv’s Velocity Program, EasyLobby Visitor Management system and other similar programs to support operations. In addition staff shall have sufficient administrative and customer service skill to interact with customers, issue PIV cards (and visitor badges), add and remove access, run reports, and assist with clerical efforts in the badge room and processing center.

1.6.11.3.2. Physical Ability. The Contractor shall provide staff to perform mail screening and destruction duties which entails lifting items of a weight not to exceed 50 pounds to a height of four feet so they may be loaded into a bin or placed in a screening machine.

1.6.11.3.4 Certifications and Training. There are not specific training, certifications, or licenses required under this contract, however previous experience and a strong computer user aptitude is desired. The government will provide Contractor personnel training to include, by not limited to:

1.6.11.3.4.1. Identiv Velocity Software

1.6.11.3.4.2 GSA’s USAccess PIV Card Program

1.6.11.3.4.3. Easy Lobby Visitor Management System

1.6.11.3.4.4. Badge Room Procedures

1.6.11.3.4.5. Processing Center Procedures

1.6.11.3.4.6. Destruction Procedures

1.6.11.3.4.7 Mail Screening Equipment and Procedures

1.6.11.3.4.8. Other related training, e.g. IT Security Awareness, Operations Security, Safety and Environmental Health, Security Procedures.

1.6.11.3.5. Training will be conducted on-site at the WCF. It will be delivered in various forms, to include classroom, online, and hand-on. All Contractor staff will be required to successfully complete the training and perform the tasks as taught.

1.6.11.3.6. The contractor shall not employ any person who is nor was an employee of the U.S.

Government if employing that person would create a conflict of interest.

1.6.12. Identification of Contractor Employees: All contract personnel (to include subcontractors) attending meetings, answering Government telephones, and working in other situations where their Contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials.

They must also ensure that all documents or reports produced by Contractors are suitably marked as Contractor products or that Contractor participation is appropriately disclosed. All Contractor personnel shall clearly identify themselves as a Contractor and shall be required to wear identification (ID) badges in a visible location on the front of exterior clothing, above the waist, (except when safety or health reasons prevent such placement). ID badges shall be worn at all times when performing work.

1.6.13. Supervision of Contractor Employees: The Government will not exercise any supervision or control over Contractor or subcontractor employees while performing work under the contract. Such employees shall be accountable solely to the Contractor, not the Government.

The Contractor, in turn, shall be accountable to the Government for Contractor or subcontractor employees.

1.6.14. Other Direct Costs: None.

1.6.15. Data Rights: The Government has unlimited rights to all documents/material produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government.

These documents and materials may not be used or sold by the contractor without written permission from the Contracting Officer. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.6.16. Organizational Conflict of Interest: Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.6.17. PHASE IN /PHASE OUT PERIOD: To minimize any decreases in productivity and to prevent possible negative impacts on additional services, the Contractor shall have personnel on board, during the thirty (30) day phase in/ phase out periods. During the phase in period, the Contractor shall become familiar with performance requirements in order to commence full performance of services on the contract start date.

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. DEFINITIONS:

2.1.1. CONTRACT SPECIALIST. The official Government representative delegated authority by the Contracting Officer to administer a contract. This individual is normally a member of the appropriate Contracting/Procurement career field and advises on all technical contractual matters.

2.1.2. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or services to the government. The term used in this contract refers to the prime.

2.1.3. CONTRACTING OFFICER. A person with authority to enter into, administer, and/or terminate contracts, and make related determinations and findings on behalf of the government.

Note: The only individual who can legally bind the government.

2.1.4. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S.

Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.5. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.6. DELIVERABLE. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.7. GOVERNMENT-FURNISHED PROPERTY (GFP) OR GOVERNMENT PROPERTY

(GP). Property in the possession of, or directly acquired by, the Government and subsequently made available to the Contractor.

2.1.8. KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.9. PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.10. QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are acceptable in accordance with established standards and requirements of this contract.

2.1.11. QUALITY ASSURANCE SPECIALIST. An official Government representative concerned with matters pertaining to the contract administration process and quality assurance/quality control. Acts as technical advisor to the Contracting Officer in these areas.

2.1.12. QUALITY ASSURANCE SURVEILLANCE PLAN (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.13. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.14. SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.15. WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.16. WORK WEEK. Monday through Friday, except for Federal holidays unless specified otherwise.

2.2. ACRONYMS:

BEP Bureau of Engraving and Printing COR Contracting Officer Representative COTS Commercial-Off-the-Shelf FAR Federal Acquisition Regulation CO Contracting Officer OCI Organizational Conflict of Interest ODC Other Direct Costs PIPO Phase In/Phase Out POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Plan TE Technical Exhibit

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1. Facilities: The government will provide access to the applicable work areas including the Badge Room, mail facility and Processing Center. Government facilities have been inspected for compliance with the Occupational Safety and Health Act (OSHA). No hazards have been identified for which work-arounds have been established. Should a hazard be subsequently identified, the government will correct OSHA hazards according to government developed and approved plans of abatement taking into account safety and health priorities. A higher priority for correction will not be assigned to the facilities provided hereunder merely because of this contracting initiative. The fact that no such conditions have been identified does not warrant or guarantee that no possible hazard exists, or that work-around procedures will not be necessary or that the facilities as furnished will be adequate to meet the responsibilities of the contractor.

3.1.1. Compliance with the OSHA and other applicable laws and regulations for the protection of employees is exclusively the obligation of the contractor. Further, the government will assume no liability or responsibility for the contractor's compliance or noncompliance with such requirements, with the exception of the aforementioned requirement to make corrections according to approved plans of abatement subject to base-wide priorities. Before any modification of the facilities performed by the contractor at his or her expense, the contractor shall furnish the contracting officer documentation describing, in detail, the modification requested.

3.1.2. No alterations to the facilities may be made without specific written permission from the contracting officer. In the case of alterations necessary for compliance with the OSHA, such permission must not be unreasonably withheld. The contractor shall return the facilities to the government in the same condition as received, fair wear and tear and approved modifications excepted. These facilities must only be used in performance of this contract.

3.2. Utilities/Services: The Government will provide utilities to include electricity, water, and sewage. The Contractor (to include subcontractors) shall instruct employees in utilities conservation practices. The contractor shall be responsible for operating under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount to accomplish cleaning vehicles and equipment.

3.2.1. Government-Furnished Utilities. The government will provide utilities to include electricity, water, and sewage.

3.2.2. Telephone Services. The government will provide telephone services within the contractor’s work space.

3.2.3. Custodial Services. The government will provide basic custodial/janitorial services in the contractor’s office area.

3.2.4 Computers, LAN and E-Mail Accounts. The government will provide accounts for computer LAN, Internet, and email access. The COR will request accounts be established for all personnel as requested by the contractor. The all contractor personnel shall meet BEP IT training requirements and sign a BEP IT Rules Agreement.

3.2.5 Security, Safety, and Workplace Training. The government will provide time and materials for any training the BEP deems required by contractor personnel.

3.2.6. Environmental, Health, and Safety Requirements. Contracted services must be performed in a manner consistent with the Bureau of Engraving and Printing (BEP) Environmental, Health, and Safety (EHS) policy (see section 4.1.2), and applicable EHS laws, regulations and other applicable requirements, codes and standards. The BEP contractually transfers responsibility to its contractors for compliance with applicable environmental, health, and safety laws and regulations, BEP policies, and for adherence to standards identified in contracts.

All contractors must comply with the requirements and procedures established through the BEP WCF Environmental Management System (EMS). These requirements include those contained in this document and those that are communicated by the COR or the EHS Branch.

3.2.6.1. All contractors conducting construction or other services at the Western Currency Facility must carry out their contractual services in a manner that is consistent with the principles and commitments reflected in BEP’s Environmental Health and Safety (EHS) Policy.

It is the policy of the BEP to produce the currency of the United States of America and other securities in a manner that minimizes negative environmental, health and safety impacts of our operations and products to the fullest extent possible. Specifically the Bureau commits to:

• The preservation of human and natural resources through injury and illness risk reduction and environmental stewardship;

• Work to continually improve the Bureau’s environmental, health and safety management system by identifying and analyzing EHS aspects and impacts, developing plans and programs to minimize negative impacts and to periodically evaluate the results;

• Integrate EHS considerations into all business decisions, including forecasting changes to the internal and external business environment and establishing direction to address anticipated changes.

• Comply with all applicable Federal, state and local environmental, health and safety laws and regulations, Executive Orders and other requirements;

• Implement pollution prevention practices in order to realize overall improvements in environmental performance outcomes; and

• Support all Bureau personnel at all levels in their responsibilities to prevent pollution to the environment and eliminate risks to human health and safety wherever and whenever possible.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1 General: The Contractor shall not be required to furnish equipment or materials under this contract.

PART 5

SPECIFIC TASKS

5. Specific Tasks:

5.1. Basic Services. The contractor shall provide services to maintain uninterrupted service within the Badge Room, Processing Center, and destruction efforts as specified in the Hours of Operation.

5.2. Badge Room Operations. Badge Room tasks include but are not limited to:

5.2.1. Operating and staffing. Staff and operate the Badge Room during hours of operation and at any time overtime hours are needed.

5.2.2. Processing Access Request Forms: a) Receiving, reviewing and processing access badge request forms and associated documentation. b) Ensuring that the access badge request forms are properly completed and approved for badge issuance.

5.2.3. Processing HSPD-12 (Homeland Security Presidential Directive 12) Personal Identity Verification (PIV) Badge forms: Receiving, reviewing and processing PIV badge forms and associated documentation. Completing the issuer's portion of the PIV badge form after ID verification (registrar) has been accomplished.

- USACCESS REGISTRAR ROLE. The HSPD-12 Registrar is responsible for identity-proofing the Applicant and enrolling them at an Enrollment Station.

- All Registrars must complete HSPD-12 Registrar training, be certified and designated by Role Admin, be sponsored and issued a LincPass before beginning HSPD-12 responsibilities.

- Registrar Responsibilities Include:

o Manage the schedule for enrollment workstations in case of scheduling conflicts o Verify the sponsorship information with the Applicant o Verify and scan Applicant’s two identity source (I-9) documents o Capture the Applicant’s facial image in the system via a digital photograph o Capture ten rolled fingerprints into the system o Flag any issues during enrollment o Print PIV Cards once approval from Sponsor/COR is received.

- ISSUER/ACTIVATOR ROLE. The HSPD-12 Issuer/Activator is responsible for credential printing and securely storing it, handing the credential to the applicant, and providing activation assistance to the Applicant if required.

- All Issuer/Activators must complete the web-based HSPD-12 Issuance/Activator training, be certified and designated by a Role Admin.

- Issuer/Activator Responsibilities Include:

o Receiving or printing credentials and secure storage o Issue the credential to the individual after verifying their ID o Retrieving credentials if activation fails and note the reason for the failed activation.

o Provide activation assistant to applicants, as necessary.

o Perform Attended activations for applicants without fingerprints or whop encounter unattended activation issues.

o Destroy PIV cards when expired and the new credential is activated.

5.2.4. Processing ID Card Forms: a) Receiving, reviewing and processing ID card forms (e.g.

retirement ID Cards) and associated documentation. b) Ensuring that ID card forms are properly completed and approved for ID card issuance.

5.2.5. Producing Badges/IDs: Producing the required access and PIV badges and ID cards and ensuring that all badges and ID cards include the required information. Any badge or ID card produced that is unusable for any reason will be annotated on the appropriate log and returned to the COR at the end of the week.

5.2.6. Issuing Badges/ID: a) Issuing access and PIV badges to individuals who have completed the appropriate access forms and have been approved by a representative of the BEP Physical Security Branch. Identity of the individual will be verified utilizing two (2) forms of government identification (e.g. City, State, Federal) before issuing a badge. The Contractor shall recognize authorized forms of identification listed in U.S. Identification Manual and/or PIV list of acceptable documents. b) Issuing retirement ID cards to individuals who submit the appropriate form approved by a representative from Human Resources.

5.2.7. Updating and Maintaining Records, Database, Logs: a) Filing, updating and maintaining records, databases and logs (e.g. badge expirations, completed PIV forms, security clearance updates, parking permits, issued badges etc.) deemed necessary by the Government in a manner that is consistent, organized and readily available upon request. b) Maintaining data fields in a manner that is consistent so that fields are populated with no more than one variation of the same text.

5.2.8. Issuing Parking Permits: a) Issuing parking permits to BEP employees, contractors and other eligible and authorized individuals according to BEP regulations and procedures. b) Maintaining a record of each permit issued.

5.2.9. Providing Various Reports such as a weekly badge report accounting for all badges issued and every blank badge not issued during the week's activity.

5.2.10. Badge and Parking Permit Accountability: The Contractor shall be accountable for blank access, PIV badges, and parking permit, which are sequentially numbered by the Government.

Safeguarding and accounting for all badges by showing in some manner the blank cards received from the Government, blanks on hand, cards issued, damaged, or returned.

5.2.3. Processing Center Operations. Processing Center (PC) tasks include but are not limited to:

5.2.3.1. Operating and Staffing: BEP’s PC during Hours of Operation and at any time overtime hours are required.

5.2.3.2. Receiving Visitors: The Contractor shall be the primary point of contact for visitors, employees, contractors, armored carriers, and delivery personnel who are processed though the PC prior to entering WCF. The Contractor shall only allow authorized individuals entry into the

WCF.

5.2.3.3. Controlling Visitor Access: All individuals shall be processed according to WCF regulations and procedures using the Visitor Access Request Form (hereinafter "VAR"). All visitors must be entered into the VAR by authorized personnel. A visitor request form may be used if VAR entry cannot be made by authorized personnel. In such cases, the visitor request form shall be approved by Security Division personnel prior to access being granted.

5.2.3.4. Issuing Temporary Identification Badges to those individuals authorized and approved to receive them.

5.2.4. Administrative Support Tasks- Administrative support tasks include but are not limited to:

5.2.4.1. Generating Reports on badge usage, parking permits, PIV, security/suitability clearances and other such reports as requested.

5.2.4.2. Performing general duties such as typing forms and documents, completing any other written communications and reports, signing for mail, picking up and distributing mail, filing documents and reports, scheduling appointments, and answering phones.

5.2.4.3. Performing mail screening and destruction detail by providing assistance in the screening of mail and the destruction of unfit currency notes/sheets and currency printing plates in accordance with established BEP procedures. The mail screening process involves placing parcels into specialized detection equipment and then placing in bins for pickup. The destruction process involves placing unfit currency notes/sheets on a conveyor belt or into a gondola and placing unfit plates into a shredding machine. These are physically demanding tasks that require an individual capable of performing in such an environment for considerable lengths of time.

Personnel must be capable of lifting 50lbs or more. Hearing protection and steel toed shoes are required in performance of the destruction detail. In performance of this subtask the Contractor shall adhere to OSHA Occupational Noise Exposure Regulation 1910.95. In addition, mail screening may require additional PPE (e.g. coveralls, gloves, foot coverings), provided by the BEP to be utilized.

PART 6

APPLICABLE PUBLICATIONS AND SECURITY REQUIREMENTS

6.1 APPLICABLE PUBLICATIONS (CURRENT EDITIONS):

The Contractor (to include subcontractors) must abide by all applicable federal, local, and state regulations, publications, manuals, and local policies and procedures. This includes, but is not limited to:

Title 29 CFR OSHA Code of Federal Requirements Title 40 CFR Environmental Protection Regulations Title 42 CFR-Chapter 16 Emergency Planning & Community Right-to-Know Act (EPCRA) Title 42 CFR Chapter 132 Comprehensive Environmental Response, Compensation, & Liability Act (CERCLA) HSPD 12 Homeland Security Presidential Directive HSPD-12 Title 29 CFR 1910.95 OSHA Occupational Noise Exposure

BEP Policies & Procedures 10-08.35 IT Security Policy and Procedures Manual

75.00 SYS FW Series WCF Environmental Management System (EMS) Plan Circular 71.00.29 Visitor Access Control Procedures 71-00 BEP Security Manual Processing Center SOP Badge Room SOP Mail Screening SOP

Supplements or amendments to listed publications or forms as well as new publications and forms from any organizational level maybe issued during the life of the Contract. The Contractor shall immediately implement those changes that result in a decrease or no change in the Contract price and notify the CO in writing of such change. Should a decrease in Contract price result, the Contractor shall provide a proposal for a reduction in the Contract price to the CO. Before implementing any change that will result in an increase in Contract price, the Contractor shall submit to the CO a price proposal within thirty (30) calendar days following receipt of the change by the Contractor. The CO and the Contractor shall negotiate the change into the contract under the provisions of this contract

6.2 SECURITY REQUIREMENTS

6.2.1. General: This contract requires Contractor/subcontractor employees to work onsite at BEP's WCF. Contractor employees are required to comply with all security procedures and follow instructions from Police and Security personnel. In the event conflicts arise between Police/Security instructions and the contract, Police/Security instructions will take precedence.

Contractor employees experiencing conflicts with instructions must contact the COR immediately to resolve the conflict before performing work that would result in a contract change or incur additional costs for the Government. While on BEP properties Contractor employees are subject to the same standards that govern BEP employees conduct. Contractor employees are expected to know and follow BEP facility visitor access and escort policies requirements at all times. A failure to follow security policies and instructions may result in a citation being issued for a security violation and/or access authorization being withdrawn.

6.2.2. Denial of Employee Entry: The Bureau may deny any person access to its facility that is identified as a threat to the health, safety, security, general order and well-being, or operational mission of the Bureau and/or its employees. This denial will not relieve the Contractor of its responsibilities under the terms and conditions of this contract.

6.2.3. Impaired Employee: Contractor employees or subcontractor employees determined to be impaired by the supervisor or COR or otherwise unable to perform the full range of duties and responsibilities of their position shall be relieved from the work assignment and replaced.

6.2.4. Access Badges: Access Badges: Contractor personnel shall retain a Government issued access badge and shall present it upon request by any Government employee. The Contractor shall return access badges to the COR or designated representative upon contract termination or termination/resignation of an employee. The badge will be worn in accordance with BEP's Security Manual.

6.2.5. Citizenship: No employee or representative of the Contractor shall be admitted to the site of work unless satisfactory proof of U.S. citizenship is furnished to BEP's Personnel Security Branch as a part of the background security investigation.

6.2.6. Breach of Security: Contractor personnel taking any action that does not comply with the rules, regulations, or guidelines set forth in BEP's Security Manual, or leads to a breach of security, shall be considered a security violation and may be denied further access to the facility.

Neither the Contractor nor any of its employees shall disseminate, or disclose any information concerning the operations and activities of the WCF and its tenants, that could result in or increase the likelihood of a breach of the facility's perimeter, internal security, information technology security, or interrupt the continuity of its operations. The Government reserves the right to seek from the Contractor costs incurred by the Government to mitigate damages resulting from any breach of security by Contractor personnel.

6.2.7. Comments or Complaints: For all inquiries, comments or complaints arising from any matter observed, experienced, or learned as a result of or in connection with the performance of this contract, the resolution may require the dissemination of official information, the Contractor shall notify the COR or designated representative.

6.2.8. Safeguarding Information: The Contractor shall have the responsibility for safeguarding the information and records (regardless of media) from being revealed, compromised, altered, destroyed, mutilated, damaged, or lost. See Title 18 U.S.C. 2071 for penalties arising from the destruction of official government records.

6.2.9. Securing Facilities: The Contractor shall secure the Government facilities at any time the facility is not occupied to protect its contents and information. In the event the Contractor finds an area or facility under their control that is not secure, they must notify BEP's Physical Security Branch or Police Command Center immediately. Failure to comply with facility security requirements may require the Government to conduct an investigation to determine if the facility and its contents to include information were compromised. The Contractor shall be responsible for the Government's labor cost of the investigator and investigator's assistants. The Government labor cost is calculated from the employee's basic pay, plus benefits and overhead.

6.2.10. Rules and Regulations: The Contractor's on-site supervisor or designated alternate(s) shall be responsible for providing, to the employees, detailed instruction of the rules and regulations related to WCF operations specified in this contract. The Contractor shall comply with all applicable Privacy Act regulations governing personal, sensitive and confidential information. The Contractor shall inform its employees of any changes to rules and regulations during the duration of the contract and shall ensure that employees understand and adhere to changes upon implementation.

6.3 SECURITY ACCESS GENERAL REQUIREMENTS FOR CONTRACTOR

EMPLOYEES

6.3.1. Contractor and Subcontractor employees requiring access to the BEP shall be subject to a background investigation and favorable adjudication. They must also be "identity proofed" in accordance with Homeland Security Presidential Directive 12 (HSPD 12). Personal identity verification will be performed before assignment to perform work under the contract. All positions under the contract will be assigned a "position sensitivity level." Position sensitivity levels range from “HIGH RISK to LOW RISK”. Position sensitivity levels are determined based on access to currency manufacturing areas and processes required by the position. The BEP COR will coordinate with the BEP Security Division to determine appropriate position sensitivity levels.

Upon contract award the Contractor shall furnish the BEP COR a list of persons under employment consideration, to include the full legal name, SSN, date, city, state and country of birth. BEP's Personnel Security Branch will establish an electronic profile of the individual within the Electronic Questionnaires for Investigative Processing system (hereinafter "e-QIP") and provide a packet with instructions and additional forms that must be returned to the BEP Personnel Security Branch. A postage paid envelope will be provided for return of the forms.

After all initial security processing has been completed the contract employee will be granted an exchange access badge and begin the process of PIV by providing certified copy of birth certificate, passport or Certificate of Citizenship (to prove citizenship status) and two (2) forms of identification as outlined in Form I 9 "List of acceptable documents." NOTE: One ID must be a Federal, State or Local government picture ID). Once completed the contract employee will be allowed to perform limited assignments pending completion of the background investigation and adjudication; however, the contract employee must be escorted in all facility areas and will not be granted access to sensitive systems. Interim access may be granted after receipt of fingerprint results. Once favorably adjudicated the COR will be notified and the contract employee will be brought back in to complete the PIV process and receive a BEP picture badge with level of access to the area of contract work. If the contract employee does not meet the requirements for a favorable determination for level of access required, the Contractor shall replace him/her at no additional cost to the Government.

6.3.2. The Bureau reserves the right to deny access to its facilities and security systems, in accordance with adjudicative guidelines set forth in Executive Order 10450, its amendments, and any applicable supplemental directives (in particular, Title 5, Code of Federal Regulations, Section 731), to any individual about whom an adverse suitability determination is made. Failure to submit the required security package or to truthfully answer all questions shall constitute grounds for denial of access clearance. The Contractor shall not provide access to employees, until the BEP Security Division, provides written access clearance through the COR.

6.3.3. The Contractor is responsible for reporting adverse information (i.e., arrests, bankruptcy, etc.) that may affect the employment suitability of their employees. This information shall be reported to the COR within five (5) days of the Contractor becoming aware of the situation.

6.3.4. Upon approval of the security access, the Contractor shall be given written confirmation from either the COR or the CO that the individual(s) have been cleared to work at BEP.

6.3.5. Contractor employees or subcontractor employees who have been cleared and are working on-site at BEP's facility will be subject to an annual criminal history check. The results of the annual criminal history check will be reviewed according to the same standards as the initial investigation conducted by the WCF Security Division. The annual criminal history checks will be utilized to identify potentially disqualifying suitability issues.