Attachment 4 - List of Products and Services.pdf

Attachment 4

List of Products and Services

HR Connect provides the following services:

Product or Service Description

Core

Automated Password Management

Treasury HRConnect walks new users through the initial registration process as signing a UserID and temporary pas sword. Forgot, Los t, and Expiring Pas s words are also managed in the s am e secure, easy to maintain manner. Help Des k intervention is not required, except for unlocking user accounts.

Manager, Employee and HR Self Service

Personnel Action Requests (the electronic equivalent of an SF-52) may be initiated online by Managers (and/or their Proxies or Detail Managers) using Manager Self Service. HR staff can process or initiate a full suite of OPM-approved transactions (in 55 different action/reason categories) in HR Connect. A Mas s Update Module feature is also available to HR to easily process many similar requests with one trans action (realignments, reassignments, etc.). Employees may initiate 9 actions and 19 updates to personal information, including address, phone number, and emergency contact information as well as the ability to request to retire or res ign. In addition, users m ay view personal information, benefits, leave balances, and s alary, performance and award history.

Personnel Action Requests (PARs )

PARs may be initiated by Managers, their Proxies, Detail Managers, and HR specialists.

HR staff can process a full suite of OPM-approved transactions (over 150 PAR actions) in HR Connect. A Mas s Update Module feature is also available to easily process m any similar requests with one trans action (realignments, reassignments, etc.).

Payroll Interface and Error Correction

Treasury HRConnect features a robust daily bi-directional interface transmitting personnel, position, and payroll information to the National Finance Center (NFC), Treasury HR LOB”s payroll partner. The revers e interface provides all applied actions, historical corrections, and NFC-generated automatic actions (within grade increases, etc.) back to Treasury HRLOB HR System (HR Connect). This interface allows for error correction (SINQ’s) directly in Treasury HRConnect and delivers a comprehensive match solution to keep data synchronized.

Time, Attendance, Leave

Treasury HRLOB, InTime, is based on the Kronos webTA system of time reporting in which employees can electronically input information and obtain necessary reviewer and manager approvals. Currently, this solution is only used by the Department of Labor.

Payroll Processing Treasury HRLOB partners with the National Finance Center (NFC) to perform all the payroll related processes as well as other services normally associated with payroll.

Benefits Administration

Treasury HRLOB’s HR processing partner, Fiscal Service Administrative Resource Center, provides staff to support the administration of benefits (retirement, life insurance, health insurance, TSP, LTCIP, FSA, retirement annuity calculations , EAP).

This i s a separate service Treasury customers can request.

Additionally HRConnect provides convenient access to a number of helpful links to a variety of information including National Finance center Employee Personal Page, tax calculator, s alary tables, TSP information, safety and health programs, and more.

Interfaces to

Agency/Bureau and other service provider systems

Treasury HRConnect provides data feeds to multiple Agency/Bureau systems, including data warehouses, Learning Management systems, and other service providers. These interfaces can be accomplished through a variety of technical processes.

Non-Core

Workflow and Worklists

Managers and HR specialists are able to access actions directed to them on line for authorization or approval using workflow and worklists. Personnel and other actions are moved automatically through a configurable workflow that includes management authorizations and HR approvals. A sophisticated set of routing rules can be invoked to direct actions by type or location to HR specialists in that category of action (e.g., Suspensions to ER specialists).

Position Description Library Standard, authorized position descriptions (PD’s) are available online for HR and managers, replacing the need to establish new position descriptions and undergo classification each time a new position is required

Position Management Treasury HRConnect provides the ability to manage workforce through position creation, allocation, budgeting, obligation, and incumbency tracking, including a Position Wizard.

Mass Processing At times, managers may wish to initiate mass actions that impact a group of employees.

Manager Self Service efficiently handles mass awards and mass realignments.

Payroll Documents

HR specialists have the ability to initiate 30 different payroll documents (e.g., Federal, state and local taxes, allotments, health insurance, direct deposits , and health benefits, including several non-Federal documents) directly in HR Connect and have them transmitted to NFC.

Emergency Contacts

Employees can input an extensive list of emergency contacts. Information includes the contact name, address, phone number(s), and relationship to the employee. This information can be accessed and updated at any time and reports are available to Managers and HR professionals.

Awards Administration

Managers and HR m ay initiate many types of awards (on-the-spot, cash, time-off, etc.)

for direct-reporting employees as well as others in the organization. Bureaus can elect to require optional data fields, e.g., accounting code. Administrators have the ability to specify award codes and limits applicable to their agency that are available in a list for managers to initiate and select. This feature includes the ability to initiate mass award actions for many employees.

Separating Employee Clearance

Treasury HRConnect allows on-line management of the process of clearing an employee who is separating (e.g., securing issued equipment, security passes, credentials, etc.).

Drug Test Tracking Treasury HRConnect provides a way to track drug testing information.

Employee and Labor Relations, and Third Party Case Tracking

Treasury HRConnect provides for tracking of disciplinary cases, grievance cases, and third party (arbitration, etc.) cases. Also allows for tracking negotiation processes between bargaining units and management.

Financial Disclosure Tracking and Reporting

Treasury HRConnect provides the ability to track employees required to submit Forms 278 and 450 financial disclosure forms.

FAIR Act Reporting Treasury HRConnect provides for the creation and submission of OMB-compliant Federal Activity Inventory Reform (FAIR) Act reports.

SF-50’s Treasury HRConnect provides the capability for employees and HR professionals to access , view and print SF-50’s online, including required email notification to employees of the availability of their SF-50’s.

Automated Email Notifications

Treasury HRConnect automatically s ends users notification and reminder emails for NTE dates , SF-50’s, worklist items , password expiration, etc.

Continuity of Operations Tracking

Treasury HRConnect provides managers the capability of entering and maintaining COOP group assignments for their employees and the skill sets required for bureau/agency continuation of operations.

System Security

Treasury HRLOB’s foundational approach to information security for all IT systems developed and managed by this office, is a Defense-In-Depth principle implemented as a layered solution. In short, there are multiple defense strategies for multiple targets or initiatives.

Tier 1 Help Des k Support Treasury HRLOB partners with the Administrative Resource Center (ARC) to offer Tier 1 Help Des k support. If a customer does not utilize ARC, then the customer is responsible for Tier 1 Help Des k support.

Tier 2 and Tier 3 Help Desk Support

Treasury HRLOB’s second and third tier Help Desk support to supplement an organization’s first tier.

Talent Acquisition, Position Classification and On-boarding

CareerConnector is Enterprise Business Solutions' (EBS) talent acquisition solution, providing customers with Federal hiring software and associated services purchased through Monster Government Solutions (MGS). CareerConnector enables Federal agencies to classify positions; and, recruit, evaluate, schedule, assess, review, select, and on-board candidates received from USAJOBS. CareerConnector services include:

technology hosting, Federal Information Security Management Act (FISMA) and Section 508 compliance, technical support, hire integration with HR Connect, and other technology solutions included in MGS’s Hiring Management Suite of services. EBS offers CareerConnector to Federal agencies via the software as a service (SaaS) model. The CareerConnector Position Classification module features intuitive user interfaces and workflow. The Position Classification module within CareerConnector employs user-friendly interfaces and navigation to help managers draft position descriptions. The Position Classification module enables HR users to s elect the title, series, and grade of each new position using the Federal classification process.

On-boarding

Treasury HRLOB’s Entry on Duty System – Career Launcher and Career Orientation provides successful applicants an opportunity to begin the onboarding process well before arriving on the first day. Through a public facing website, new employees can begin the acclamation process and complete many decision based tasks regarding benefits selection, etc. from the comfort of their home. The Career Orientation system integrates with HR Connect Hire Wizard, reducing the data entry required to complete accession actions.

Integrated Talent Management

Treasury HRLOB’s integrated talent management system , branded inCompass is based on the Corners tone on Dem and suite of talent management features including competencies, performance management, compensation management, and succession management. Competencies from OPM’s HR Manager and series -specific technical competencies are tied to positions and job codes for us e with the PD Library and manager-initiated recruitment requests. Customers can adapt competency management within inCompass to meet organizational objectives. System tools are available online and updated regularly for employee, manager, and HR practitioner assistance. Many eLearning modules available.

Standard Reporting and Workforce Analytics

Treasury HRLOB’s versatile business intelligence reporting tool (Workforce Analytics) features an extensive library of standard demographic reports for managers and HR specialists, including EEO information (MD-715). Workforce Analytics also provides a robust and easily accessible ability to create ad hoc HR reports as needed. In addition, Managers and HR practitioners have an extensive suite of standard reports to be run as required.

Homeland Security Presidential Directive 12

(HSPD-12)

Treasury HRConnect has been designated by the Treasury CIO Office to be the trusted source of data sent to GSA and other vendors for Smart Card (PIV) issuance to employees and contractors.

Contingent Workers and Other Persons of Interest

Utilizing the PeopleSoft Person Model, HR Connect supports the management of contractors, contingent workers, and other persons of interest.

Personnel Security

Personnel security uses the HSPD-12 solution, PDS, which refers to the various employee and contractor management services available to support the PIV card process, to include HRConnect and Oracle SOA Services. PDS consists of the systems and processes responsible for identity creation within TEDs, USAccess, and the various customer identity management systems and is the authoritative source for the demographic identity data.

Business Process Analysis

Treasury HRConnect’s specialists assess the customers’ current processes and assist in developing future state processes and a plan for implementation. This is based on an analysis done with the organization to ensure that the processes are in alignment with and best utilize the HRConnect technologies.

Organization Change management

Treasury HRLOB’s Change Management consultants provide guidance, lessons learned, best practices, and variety of processes and techniques to obtain stakeholders’ support for change. This is done with the customer to ensure that executive sponsorship and change agents are identified early in the process to ensure success.

System training

Treasury HRLOB conducts a 3 day course which provides new HR Specialists with hands-on experience on initiating, routing, and processing HR actions. It reviews the common interfaces and provides understanding of how to process, job requisitions;

personnel actions requests; SINQs; cancellation and corrections; and workflow requests. In addition to classroom training, the Treasury HRLOB Training Solutions Team is also able to provide webinars, user guides, and more. Additionally, there is an established Customer-based Community of Practice group which meets regularly to educate customers on the various features and functions available.

Figure 2: List of Products and Services