2026 Food Waste PWS.pdf

PERFORMANCE WORK STATEMENT

FOR

FOOD WASTE DISPOSAL

Hanscom AFB, Massachusetts 30 July 2026

1. DESCRIPTION OF SERVICES. The contractor shall provide all personnel, equipment, tools, materials, vehicles, supervision, and other items and services necessary to provide food waste collection services at Hanscom AFB, Massachusetts. The contractor shall perform to the standards in the contract as well as all local, state, and federal regulations. Estimated workload factors are in Appendix A and collection areas are in Appendix B.

1.1. COLLECTION REQUIREMENTS.

1.1.1. Food Waste.

The contractor shall empty food waste containers at least twice weekly. The contractor shall establish initial vehicle routes and collection schedules upon contract award and are to be submitted to the Contracting Officer (CO) five (5) calendar days prior to start of contract performance. The contractor may propose adjustments to the schedule at any time but as a minimum, the Contracting Officer’s designated Representative (COR) (Quality Assurance Personnel) and contractor shall monitor fill capacities during the first 30 days of performance and during one other period, to be agreed upon, during the same performance period. No changes are allowed to the schedule or haul route without CO or COR coordination. When the contractor completes service at a location there shall be no litter, waste, and recyclable material on the ground within a 10-foot radius of the container.

1.1.2. Unscheduled Pickup and Special Events.

In addition to the scheduled food waste collections, the CO or COR may request the contractor make unscheduled collections and disposals at least one (1) day prior. For unscheduled events, the contractor shall respond within one (1) business day of notification from the CO or COR. For special events, the contractor shall also provide (or re-position as directed) food waste containers. These containers shall be placed in locations for a length of time designated by the CO or COR. The CO shall notify the contractor in writing at least 7 days in advance of the special event date.

1.1.3. Additional Pickups:

In the event unusual conditions cause a container to require pickup before the scheduled time, the CO or COR may request in writing (email/ Fax sufficient) pickup within 24 hours, and the contractor will be compensated at a unit rate based on the container size.

1.1.4. Inclement Weather Schedule.

The contractor shall collect food waste material during periods of inclement weather. In cases of severe weather, the CO or COR may authorize exceptions. When exceptions are granted, all missed collections shall be performed within 24 hours after the severe weather has terminated, unless the CO authorizes additional time.

1.1.5. Route Parameters.

The contractor shall propose routes to the base through the Sartain gate to the CO for acceptance.

Collection shall be made between the hours of 7:00 AM to 4:00 PM Monday through Saturday. Collection outside these hours shall require prior coordination of the CO or COR

1.1.6. Points of Collection.

Collection stations for food waste materials are shown in Appendix B. The contractor shall position containers for customer ease in depositing food waste. The contractor shall also position containers to minimize interference with adjacent parking areas, sidewalks, roadways, overhead utilities, trees, and other potential obstructions. COR to inspect container location.

1.1.7. Cubic Yard Capacity.

Proposed capacity of containers is indicated in Appendix B. The contractor is encouraged to identify changes to the capacity of containers and/or pickup frequency to improve the overall efficiency of food waste removal, and to submit these changes to the CO or COR.

No changes shall be made until the proposed change is coordinated with the CO or COR.

1.1.8. Government-Approved Containers.

Containers and/or bins shall be provided by the contractor as well as approved and accepted by the CO or COR before start of performance.

1.1.9. Maintaining Containers and Collection Area.

The contractor shall return all food waste containers to their original location after servicing, in an upright position with the lids securely in place (closed and locked). The contractor is responsible for cleaning up any spills, debris, etc., on the ground within ten feet of the container when servicing a location. It is intended that the majority of food waste will be placed in containers. The contractor shall notify the COR of locations where food waste is frequently placed outside of containers so the COR may notify facility managers and, if necessary, the contractor can adjust the container size or pickup frequency with CO or COR approval. The contractor shall be responsible for keeping collection areas free of food waste and debris.

1.1.10. Weighing of Vehicles.

All vehicles used in the collection of food waste materials shall be weighed on state certified vehicle scales. Upon departure of the base, all collection vehicles shall proceed directly to the permitted disposal facility. Incoming and outgoing vehicle weights shall be recorded on weigh tickets provided by the operator at the weigh station. The contractor shall submit a monthly report (para 1.4) that includes weight tickets that reflect the disposed tonnage figures, date of disposal, and type of vehicle and cost of tipping fees. Tipping fees shall be included in the contract line items and not be reimbursed. Accurate weights are required for government reporting

1.1.11. Sales Receipts.

The contractor shall provide a summary of sale proceeds by type of commodity, along with original sales receipts for food waste materials and the proceeds to the government evaluator no later than the tenth (10th) working day of the month following the sale month. The sales receipts shall contain the weight, type and price of the food waste. The contractor shall also submit an invoice of costs associated with the collection, processing, transporting and sale of food waste for reimbursement.

1.2. DISPOSAL.

1.2.1. Off-Base Disposal.

The contractor shall transport and dispose of all food waste at a permitted off-base disposal site. No waste shall be deposited in landfills. Provide copies to the CO of operating permit(s) for all food waste facilities used for this contract. The contractor is responsible for disposal being in accordance with existing local, state, and federal regulations. The contractor shall be responsible for any permit or fees associated with the use of off-base disposal locations.

1.2.2. Disposal of Non-marketable Materials.

Disposal of non-marketable materials from processing food waste at an off-base facility shall be the responsibility of the contractor. This includes any food waste rejected for any reason. Contractor shall inform the CO or COR what material was rejected and reason for rejection.

1.3. EQUIPMENT MAINTENANCE.

The contractor shall furnish wheeled, lidded and lockable containers at each site. The containers shall be lined at all times, with biodegradable bags, for ease of disposal. The liners shall be banded to ensure the liners remain in place until disposed of. The contractor shall maintain all contractor-provided containers ensuring their free of unpleasant odors, dirt, debris, and pests. All containers must remain in good, workable condition, with no leaks. They must remain easily accessible to customers. The contractor shall perform all cleaning, repair and other maintenance tasks off base. Trucks and trailers used for hauling and collecting shall be free of odor, dirt, debris, and pests. Contractor vehicles and equipment shall not have any waste, or equipment leaks such as oil or hydraulic fluid. Should any contractor vehicles or equipment have any leaks, the contractor is responsible for cleanup. The Contractor shall permanently affix signs, readily visible (on all four sides), warning of the following: Food wastes only; keep container lids closed and locked at all times.

1.4. REPORTS AND RECORDS.

The contractor shall provide a monthly report detailing total tonnage of food waste collected, weight tickets, and gross proceeds from recyclable sales. Format for these monthly reports shall be coordinated with the CO or COR. Sales receipts from disposal, if any, must accompany the report.

2. SERVICE SUMMARY.

The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

2.1. Performance Assessment.

Performance Objective PWS

Para.

Performance Threshold

Method of Assessment

SS 1: Collect Food Waste in accordance with the established schedule

1.1, inclusive

No more than 2 customer complaints per month.

Periodic Surveillance, customer complaint

SS 2: Dispose of Food Waste in accordance with the established governing directives

1.2, inclusive

0 deficiencies permitted.

Periodic Surveillance, customer complaint

SS 3: Maintain equipment in good workable condition.

Trucks and food waste containers washed and free of odors.

1.3. No more than 2

customer complaints monthly.

Periodic Surveillance, customer complaint

SS 4: Perform unscheduled collections required by the Contracting Officer in accordance with paragraph 1.1

1.1.2. 0 Deficiencies permitted. (Delivery order shall not be accepted until all deficiencies are corrected)

Periodic Surveillance, customer complaint

2.1.1 Periodic Validation.

This method requires the COR to employ a “spot check” style of evaluation based on the contractor’s schedule. Periodic validation will be conducted on a scheduled basis (daily, weekly, monthly, quarterly, semi-annual or annually) and may be adjusted, based on quality trends. Any unsatisfactory inspection (defect) result shall be recorded, and the Contractor shall re-perform the service after notification by the CO or COR. Exceeding the performance threshold for any performance objectives may result in a warning or letter of concern from the CO. Exceeding the performance threshold of these performance objectives for any two, or more consecutive or non-consecutive months during a contract period may constitute an immediate Progress Meeting with the Multi-functional Team. All remedies shall be in accordance with RFO 52.212-4 (a), Contract Terms and Conditions - Commercial Items, Inspection/Acceptance.

2.1.2. Customer Complaints.

The COR will receive and investigate complaints. The COR shall be responsible for initially validating customer complaints. The CO shall make final determination of the validity of customer complaint(s) in cases of disagreement with the COR and the Contractor.

2.2. Periodic Progress Meetings.

The CO, COR, other government personnel as appropriate, and the Contractor shall meet monthly to discuss the Contractor’s performance. The following issues should be discussed; opportunities to improve the contract, any modifications required of the contract, unsatisfactory inspections and valid customer complaints against each performance objective observed and steps taken by the Contractor to prevent occurrences in the future. The Contractor shall provide a summation of unsatisfactory inspections and customer complaints and provide insight into any identified trends. Contracting will put the minutes in writing, signed by the CO and any other signatures as deemed appropriate, distributed to the functional area and the contractor and a copy placed in the official contract file. Should the contractor not concur with the minutes, the contractor will provide a written notification to the Contracting Office identifying areas of non-concurrence for resolution.

3. GOVERNMENT FURNISHED PROPERTY AND SERVICES.

3.1 Utility Conservation.

The Contractor shall adhere to all base level utility conservation practices or requirements. The Contractor shall be responsible for operating under conditions that prevent waste of utilities.

3.2 Security, Fire and Medical Services.

The Government will provide police and fire protection. In the event of a medical emergency, base ambulance service for transporting an injured employee to a local hospital is available on a cost reimbursement basis.

4. GENERAL INFORMATION.

4.1. QUALITY CONTROL.

The contractor shall develop and maintain a quality program to ensure food waste management is performed in accordance with commonly accepted commercial practices. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. As a minimum, the contractor shall develop quality control procedures addressing the areas identified in paragraph 2, Service Summary.

4.2. QUALITY ASSURANCE.

The government shall inspect and evaluate the contractor’s performance to ensure services are received in accordance with requirements set forth in this contract. The CO or COR shall inspect by validating actual work performance, physically checking an attribute of the completed task, checking a management information report, investigating customer complaints, conferring with facility managers, or otherwise inspecting the task or its results to determine whether or not performance meets the standards contained in this PWS. The CO or COR will use the contractor’s work schedule or modified version there of, to record validation results. Results of the validation then become the official Air Force record of the Contractor’s performance. When a performance threshold has not been met or contractor performance has not been accomplished, the COR will initiate and provide the Contracting Officer a Contract Discrepancy Report (CDR) DD Form 2772 for issuance to the contractor. The contractor shall respond to the

CDR IAW instructions provided and return it to the Contracting Officer within 10 calendar days of receipt.

4.3. GOVERNMENT REMEDIES.

The contracting officer shall follow RFO 52.212-4, Contract Terms and Conditions-Commercial Items, for contractor’s failure to perform satisfactory services or failure to correct non-conforming services.

4.4. HOURS OF OPERATION.

All food waste collection is Monday through Saturday, from 7:00AM to 4:00PM.

4.5 Period of Performance:

Base Year- 31 August 2026 – 30 August 2027 Option Year 1- 31 August 2027 – 30 August 2028 Option Year 2- 31 August 2028 – 30 August 2029 Option Year 3- 31 August 2029 – 30 August 2030 Option Year 4- 31 August 2030 – 30 August 2031

The contractor is not to work on the below listed Federal Holidays:

FEDERAL HOLIDAYS.

New Year’s Day - 1 January Martin Luther King Day - 3rd Monday in January Washington’s Birthday - 3rd Monday in February Memorial Day - last Monday in May Juneteenth – 19 June Independence Day - 4 July Labor Day - 1st Monday in September Columbus Day - 2nd Monday in October Veteran’s Day - 11 November Thanksgiving Day - 4th Thursday in November Christmas Day - 25 December

4.6 CONTINUATION OF ESSENTIAL DEPARTMENT OF DEFENSE (DOD) CONTRACTOR

SERVICES DURING CRISIS.

Food Waste Services are considered mission essential. However, only limited service will continue in the event of crisis. Contractor employees, with approved background checks, will be allowed unescorted access to the installation for performance of work in all FPCONs except “Delta”. The COR will notify the contractor of a “Delta” condition as soon as possible after security procedures have been implemented. If FPCON Delta lasts for any extended duration, some facilities may require service. They will be approved on a case-by-case basis. The COR will inform the contractor which facilities are affected.

4.7 SPECIAL QUALIFICATIONS.

The Contractor shall hold the proper vehicle driver’s license and Massachusetts Waste Hauler Permits required by the state in provide the services specified in this contract. All work will be performed by personnel who are trained and qualified for the systems and equipment.

4.8 CONTRACTING OFFICER AND CONTRACTING OFFICER REPRESENTATIVE.

(QUALITY ASSURANCE PERSONNEL)

The Contracting Officer will appoint a primary and alternate representative for management of the day-to-day activities of the contract. The identity, title, and authority of this representative will be provided in writing to the contractor after contact award.

4.9 COMMON ACCESS CARDS (CAC) FOR CONTRACTOR PERSONNEL

For installation(s)/location(s) cited in the contract, contractors shall ensure Common Access Cards (CACs) are obtained by all contract or subcontract personnel who meet one or both of the following criteria:

• Require logical access to Department of Defense computer networks and systems in either:

o the unclassified environment; or o the classified environment where authorized by governing security directives.

• Perform work, which requires the use of a CAC for installation entry control or physical access to facilities and buildings.

Contractors and their personnel shall use the following procedures to obtain CACs:

• Contractors shall provide a listing of personnel who require a CAC to the contracting officer. The government will provide the contractor instruction on how to complete the Contractor Verification System (CVS) application and then notify the contractor when approved.

• Contractor personnel shall obtain a CAC from the nearest Real Time Automated Personnel Identification Documentation System (RAPIDS) Issuing Facility (typically the local Military Personnel Flight (MPF)).

While visiting or performing work on installation(s)/location(s), contractor personnel shall wear or prominently display the CAC as required by the governing local policy.

During the performance period of the contract, the contractor shall:

• Within 7 working days of any changes to the listing of the contract personnel authorized a CAC, provide an updated listing to the contracting officer who will provide the updated listing to the authorizing government official;

• Return CACs in accordance with local policy/directives within 7 working days of a change in status for contractor personnel who no longer require logical or physical access;

• Return CACs in accordance with local policy/directives within 7 working days following a CACs expiration date; and

• Report lost or stolen CACs in accordance with local policy/directives.

Within 7 working days following completion/termination of the contract, the contractor shall return all CACs issued to their personnel to the issuing office or the location specified by local policy/directives.

Failure to comply with these requirements may result in withholding of final payment.

4.10 SUSTAINABLE PRODUCTS AND SERVICES

Requiring activities must obtain approval in accordance with AFMAN 32-7002 Environmental Compliance and Pollution Prevention, paragraph 3.3.5.1.1.8 before a specification or standard that requires the use of a class I ozone-depleting substance (ODS), or that can be met only through the use of an ODS, is authorized in any solicitation or contract/order.

Include verbiage akin to Elimination of Use of Class I Ozone Depleting Substances (ODS), in all SOW/PWS unless the requiring activity obtains approval IAW above.

If approval is obtained, the contracting officer must instead use RFO clause 52.223-11.

4.11 Spills:

Upon occurrence of any spills that could cause any harmful environment effects, the contractor shall immediately call 911 to report the incident. When possible, the contractor shall use a base telephone to receive help from Hanscom AFB 911. If you use a cell phone, request Hanscom AFB 911. The contractor shall report all environmental violations to the COR. The contractor shall submit a typed or written report about the incident within four (4) clock hours. The contractor shall provide five (5) copies of the written report. The contractor shall provide one copy to the CO, two copies to the COR, a copy for Unit Environment Coordinator (UEC) and a copy for record. The format of the report shall be left up to the contractor, but the report shall contain the following information.

1.) Name and contact number of persons reporting the spill 2.) Date and time of incident 3.) Location and source of spill 4.) Substance or pollutant spilled 5.) Amount spilled and the rate of discharge 6.) Any damages or injuries involved 7.) Extent of the area impacted 8.) Potential hazards 9.) Action taken 10.) Organizations contacted 11.) Remarks Section - that addresses the cause of the spill (e.g. human error, equipment) and whether 911 was called and which agencies responded.

4.13 Security Police:

The government will provide general on base Security Forces service. The Security Forces’ telephone number is 911 for emergencies, for crime in progress 781-225-5613 and 781-225-5613 for non-emergency https://static.e-publishing.af.mil/production/1/af_a4/publication/afman32-7002/afman32-7002.pdf https://usaf.dps.mil/sites/AFCC/AQCP/KnowledgeCenter/SitePages/DAF-Contracting-Compass/Part-23---Environment,-Sustainable-Acquisition,-and-Material-Safety.aspx?CID=dc7c8322-d1f4-42a2-9d82-62dcc05ddf79#elimination-of-use-of-class-i-ozone-depleting-substances-%28ods%29 https://www.acquisition.gov/far-overhaul/far-part-deviation-guide/far-overhaul-part-52#FAR_52_223_11 calls.

4.14 Fire and Emergency Services:

The government will provide general on-base fire protection services. The contractor shall comply with fire prevention rules and regulations enforced by the Hanscom AFB Fire Prevention Branch. Call 911 for emergencies. For routine fire prevention matters and/or calls to dispatch, call 781-225-3330.

4.15 Emergency Medical Service:

The telephone number is 911 for emergencies.

Note: Calling 911 from a cell phone will be received by off base emergency 911 system, causing a delay in response time by emergency personnel. When possible, use a base telephone to receive on-base help.

4.16 Utilities:

The government will furnish utility services. These utilities include natural gas, electricity, water and sewer for the sole purpose of accomplishing this contract. If the contractor requires additional utility services, it shall be the contractor’s responsibility to provide. Contractor shall use due care and diligence in efforts to conserve utilities to reduce utility costs.

5. HEATH AND SAFETY ON GOVERNMNET INSTALLATIONS

In performing work under this contract on a Government installation, the contractor shall comply with federal, state and local regulations regarding occupational safety and health and the specific health and safety requirements established by this contract. The contractor shall notify the COR of any injuries that occur to contractor personnel while on the installation. The contractor shall notify the COR of damage to government property or equipment during the execution of the contract.

6. APPENDICES.

A. Estimated Workload Data

B. Maps and/or Site Plans