2025SEP15 Water Machine Maintenance PWS.pdf

PERFORMANCE-BASED WORK STATEMENT (PWS)

WATER MACHINE MAINTENANCE

U.S AIR FORCE

309TH AIRCRAFT MAINTENANCE SUPPORT GROUP (AMXG)

9/10/2025 i

TABLE OF CONTENTS

1 DESCRIPTION OF SERVICES

2 BASIC SERVICES

2.1 QUARTERLY MAINTENANCE

2.2 UNSCHEDULED MAINTENANCE

3 SERVICE SUMMARY

4 GENERAL INFORMATION

4.1 GOVERNMENT FURNISHED PROPERTY

4.2 SAFETY

4.3 BILLING AUTHORITY

4.4 SECURITY

4.5 HOURS OF OPERATION

4.6 APPENDICES

APPENDIX A ……………………………………………………………………………………..5

APPENDIX B ……………………………………………………………………………………..6

1 DESCRIPTION OF SERVICES

The 309th Aircraft Maintenance Group (AMXG) currently has twenty-three (23) Manitowoc, two

(2) Scotsman, and two (2) Hoshizaki America water/ice machines for personnel use to obtain cold drinking water. At the Government’s discretion, additional water/ice machines may be added to this requirement in the future. Each machine requires quarterly maintenance to include, but not limited to, filter changes, hose replacements, and other repairs. The Contractor shall provide all management, tools, supplies, equipment, and labor necessary to disassemble, repair, inspect, clean, and sanitize, in accordance with (IAW) this Performance Work Statement (PWS), NSF/ANSI 61 National Standards, and manufacturer’s instructions. The Contractor shall be responsible for providing transportation and all costs associated with contractor – owned transportation.

2 BASIC SERVICES

2.1 QUARTERLY MAINTENANCE

2.1.1 The Contractor shall perform quarterly maintenance (four (4) times in a twelve-month period) on machines in accordance with Calls/Orders issued under the Blanket Purchase Agreement (BPA). Maintenance shall ensure the water and ice remain fresh-tasting by removing scale and bacteria from the bin and ensuring the proper water flow to the ice machine to minimize cleaning time.

2.1.2 The Contractor shall provide a schedule for quarterly maintenance of the Manitowoc, Scotsman, and Hoshizaki America water/ice machines to the Government Representative (GR). The GR is identified as the Engineering Facility Manager/Mayor. The schedule shall be agreed upon by both the Contractor and GR.

2.1.3 Quarterly Maintenance shall include the following:

2.1.3.1 Follow manufacturer guidelines.

2.1.3.2 Inspect and clean internal plumbing and hardware.

2.1.3.3 Replace rusting, failing, or questionable internal plumbing and hardware.

2.1.3.4 Replace filters. See Attachment 3 for a list of filters required for each machine and their location.

2.1.3.5 Report any unusual findings and vandalism to the GR.

2.1.4 After completing each cycle of quarterly maintenance, the Contractor shall submit a Certificate of Work Performed to the GR detailing the work performed.

(CDRL A001)

2.2 UNSCHEDULED MAINTENANCE

2.2.1 In the event of machine failure, the Government Purchase Card Holder (GPCH) will notify the Contractor of the inoperable equipment. The Contractor shall respond to the GPCH within 24 hours of notification.

2.2.2 The Contractor shall arrive onsite within two (2) business days of the request for service, during normal business hours of 0600 to 1600, Monday through Thursday. The Contractor shall assess the machine failure and provide a breakdown of the problems and costs to repair the machine to the manufacturer’s standard operating condition or as otherwise required by the Government. The breakdown shall include parts and required labor hours. After Government review of the breakdown and Government approval is given to proceed, the Contractor shall repair the machine.

2.2.2.1 The Contractor shall maintain inventory stock for replacement parts to accommodate repairs without a delay. In the event parts are unavailable and need to be ordered, the Contractor shall notify the GR, via email, with an estimated completion date of repair.

2.2.2.2 Upon completion of the repair, the GR will certify that the contractor has completed all of the necessary work for the equipment to be operational and the Contractor shall provide a Certificate of Work Performed detailing the work completed. (CDRL A001)

3 SERVICE SUMMARY

Performance Objective

PWS

Reference

Performance Threshold

After completing quarterly and unscheduled maintenance, the Contractor shall submit a Certificate of Work Performed

2.1.4 and 2.2.2.2

Report to be submitted to the GR at time of service completion. (CDRL A001)

4 GENERAL INFORMATION

4.1 GOVERNMENT FURNISHED PROPERTY

4.1.1 Work is to be performed at Hill Air Force Base, Utah. The contractor will be provided access to facilities, equipment, and property as required for this contract.

4.1.2 The Manitowoc, Scotsman, and Hoshizaki America water/ice machines to be cleaned and maintained by the contractor will remain on base and will be accountable to the Government.

4.2 SAFETY

4.2.1 The contractor shall comply with Appendix B and all applicable federal, state, and local regulations regarding occupational safety and health.

4.2.2 Hill AFB has adopted the Voluntary Protection Program (VPP) as recognized by OSHA. Consequently, VPP impacts all “applicable contractors” operating on Air Force Installations. It is the contractor’s responsibility to ensure its employees and managers have a comprehensive understanding of VPP as well as full compliance with OSHA requirements. Detailed information on VPP is available on the OSHA website (http://www.osha.gov/dcsp/vpp/index.html). Contractors, whether regularly involved in routine site operations or engaged in temporary projects such as construction or repair, must follow the safety and health rules of the installation or VPP site.

4.2.3 In the event of an accident/mishap, the contractor shall take reasonable and prudent action to establish control of the accident/mishap scene, prevent further damage to persons or property, and preserve evidence. A written or email copy of the mishap/incident notification shall be sent within three (3) calendar days to the CO

4.3 BILLING AUTHORITY

4.3.1 The individuals identified in the Authorized User Letter are the only individuals authorized to place Calls/Orders with the Contractor for service calls/repairs.

The Facility Mayor (FM) will perform assessments of the contractor’s performance and escort the Contractor to worksite(s) for service calls/repairs.

4.4 SECURITY

4.4.1 The Contractor will be escorted through all 309 AMXG areas within Hill Air Force Base (HAFB).

4.4.2 The Contractor shall be responsible to meet security requirements for access to Hill AFB.

4.4.3 The Contractor employees shall identify themselves by wearing an identification that clearly identifies the individual as a contractor employee.

4.4.4 The Government, at the sole discretion of a Government authority, may immediately remove from, or deny access of, any contractor employee to any government property, facility, and installation if that authority determines such action is necessary to protect or preserve government property, safety and security, or to maintain good order and discipline.

4.5 HOURS OF OPERATION

4.5.1 Normal hours of operation. The normal hours of operations are from 0600 to 1600 hours, Monday through Thursday. Service or repairs after these hours shall be approved at the Governments’ discretion.

4.5.2 Recognized Holidays are: New Year’s Day, Martin Luther King Day, Presidents Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving Day and Christmas Day. If the holidays fall on Saturday, it is observed on Friday. If the holiday falls on a Sunday, it is observed on Monday

4.6 APPENDICES

A. Acronyms B. Safety, Fire Protection and Health Requirements

APPENDIX A

ACRONYMS AND ABBREVIATIONS

Acronym/Abbreviations Definition

AFB Air Force Base

AMXG Aircraft Maintenance Group

CDRL Contract Data Requirements List

CO Contracting Officer

FM Facility Manager/Mayor

GFP Government Furnished Property

HAFB Hill Air Force Base

IAW In Accordance With

GPCH Government Purchase Card Holder

PWS Performance Work Statement

BPA Blanket Purchase Agreement

APPENDIX B

SAFETY, FIRE PROTECTION AND HEALTH

SPECIFICATION

INDUSTRIAL SAFETY REQUIREMENTS

OGDEN AIR LOGISTICS COMPLEX

UNITED STATES AIR FORCE

HILL AIR FORCE BASE, UTAH 84056

Water Machine Maintenance

15 Sep 2025

OO-ALC/SE

Control Number: KZ250901

SECTION I - GENERAL REQUIREMENTS

A. Safety Program Requirements.

The contractor will implement a safety program that ensures protection of Government personnel and property. The program will consist of, as a minimum:

1. Mishap reporting, as defined in paragraph B1 below.

2. Routine and recurring surveillance to ensure the safety requirements of this contract are enforced.

3. Identification of segregated work site locations for operations that cannot be co-mingled with general industrial operations and the process for ACO approval of operations and changes at these specific sites.

4. All contractor personnel shall be trained and qualified to perform their duties safely.

5. The contractor shall include a clause in all subcontracts requiring the subcontractors to comply with the safety provisions of this Blanket Purchase Agreement, as applicable.

B. Mishap Notification

1. The contractor shall notify the OO-ALC/SE Workflow (OO- ALC.SE.Workflow@us.af.mil) or the Hill AFB Command Post (801-777-3007) after normal duty hours, and the designated Government Representative (GR), i.e., the Engineering Facility Manager/Mayor, GPCH or Contracting Officer within one (1) hour of mailto:OO-ALC.SE.Workflow@us.af.mil mailto:OO-ALC.SE.Workflow@us.af.mil all mishaps or incidents at or exceeding $2,000 (material + labor) in damage to DOD property entrusted by Orders/Calls issued under this Blanket Purchase Agreement, even if the government is wholly or partially reimbursed. This notification requirement shall also include physiological mishaps/incidents. A written or email copy of the mishap/incident notification shall be sent within three calendar days to the GR, who will forward it to OO- ALC/SE. For information not available at the time of initial notification, the contractor shall provide the remaining information no later than 20 calendar days after the mishap, unless extended by the ACO.

Mishap notifications shall contain, as a minimum, the following information:

(a) Contract, Contract Number, Name and Title of Person(s) Reporting

(b) Date, Time and exact location of accident/incident

(c) Brief Narrative of accident/incident (Events leading to accident/incident)

(d) Cause of accident/incident, if known

(e) Estimated cost of accident/incident (material and labor to repair/replace)

(f) Nomenclature of equipment and personnel involved in accident/incident

(g) Corrective actions (taken or proposed)

(h) Other pertinent information

2. The contractor shall cooperate with any and all government mishap investigations.

Additionally if requested by government personnel or designated government representative (GR), i.e., the Engineering Facility Manager/Mayor, GPCH or Contracting Officer, the contractor shall immediately secure the mishap scene/damaged property and impound pertinent maintenance and training records, until released by safety investigators.

3. The contractor shall provide copies of contractor data related to mishaps, such as contractor analyses, test reports, summaries of investigations, etc. as necessary to support the government investigation.

4. The contractor shall support and comply with the safety investigation and reporting requirements of AFI 91-204, Chapters 1 – 5.

C. General Safety Requirements:

The contractor is solely responsible for compliance with all federal, state and local laws, the Occupational, Safety and Health Act (OSHA) (Public Law 91-596) and the resulting standards, OSHA Standards 29 CFR 1910 and 1926, as applicable, and the protection of their employees. Additionally, the contractor is responsible for the safety and health of all subcontractor employees. All documents required as a result of OSHA 29 CFR 1910 and 1926 regulations, (i.e. certifications, training, respiratory protection program, workplace hazard assessments), shall be made available to the GR upon request.

The contractor shall ensure assigned personnel are adequately trained and qualified for the task being performed. Brief all personnel on the hazards involved with operations http://www.osha.gov/pls/oshaweb/owasrch.search_form?p_doc_type=STANDARDS&p_toc_level=0 and applicable precautions to be taken. Should unidentified hazards arise, cease operations until actions are taken to eliminate or mitigate hazards to safe levels.

Contractor personnel must receive Explosive Safety Awareness Training if their duties require entry into the Explosive Clear Zone. This training will be provided by the OO-ALC Safety Office. Contact the Safety Office through the Workflow address provided above.

A Risk Assessment will be required prior to any work being accomplished, if munitions will remain in the facility.

Compliance with OSHA and other applicable laws and regulations for the protection of contractor employees is exclusively the obligation of the contractor. Note:

The government shall assume no liability or responsibility for the contractor's compliance or non-compliance with such requirements. The contractor shall furnish to each of his/her employees a place of employment, which is free from recognized hazards. The contractor shall brief his/her employees on the safety requirements of this Blanket Purchase Agreement and on hazards associated with prescribed tasks. The contractor is responsible for compliance with OSHA Public Law and the resultant standards identified within. In addition, the contractor is required to flow down the safety requirements/specification to all subcontractors. This applies to Federal Acquisition Regulation (FAR) 12 commercial acquisitions as well. This contract shall in no way require persons to work in surroundings or under working conditions which are unsafe or dangerous to their health. The contractor must coordinate and perform work so as not to impact the safety of government employees or cause damage to government property. This requires providing personnel with protective equipment and associated safety equipment as may be necessary. The contractor must also protect personnel from hazards generated by the work. If the contractor employs BILINGUAL speaking employees, they must post bilingual signs and have written procedures for specific tasks in applicable languages.

SECTION II – SPECIFIC REQUIREMENTS

PEDESTRIAN CROSSWALKS: All contractor personnel are required to use the closest crosswalk, or traffic controlled intersection when crossing the road. Pedestrians must look both ways to ensure the coast is clear before stepping out into the crosswalk. Pedestrians DO NOT have the right of way unless they are already in the crosswalk. Contractor vehicle operators have the same responsibilities as pedestrians, to share the road and mutually observe and yield to pedestrians.

MOTOR VEHICLES: Contractor shall comply with the standards in: DoD Directive 5525.4, Enforcement of State Traffic Laws on DoD Installations", Nov 2, 1981, Para 3-4;

DODI 6055.4, DoD Traffic Safety Program, 20 Jul 99; AFI 91-207, USAF Traffic Safety Program, 22 May 07; and AFI 91-207 AFMC SUP1, The US Air Force Traffic Safety Program, 1 Oct 07. Each applies to all persons at any time on an Air Force Installation and includes all leased, owned, or privatized property including housing areas. In addition:

AFI 13-213, Airfield Management, applies to all contractors, sub-contractors, vendors, commercial delivery companies, and all other private business vehicles who operate anywhere on Hill Air Force Base, including the airfield (to include the industrial areas and any buildings or hangars located upon the airfield) in support of their mission.

HOUSEKEEPING: Housekeeping shall be conducted according to the requirements in OSHA Standard 29 CFR 1910.141. CLEAN AS YOU GO will be enforced.

Element/Requirement Referenced Benchmark

Mishap Notification/Reporting Appendix C, Section I AFI 91-204 Para. 4.9

Facility Fire Protection NFPA 13, 70, & 72

NFPA 409/410

AFI 91-203 Chapters 6, 22

Handling, Storage and use of Flammable/ NFPA 30, 33

Hazardous Material Management AFI 32-7086 HAFBSUP 1

Storage and Materials Handling DoDI 4140.62

2.1.4 After completing each cycle of quarterly maintenance, the Contractor shall submit a Certificate of Work Performed to the GR detailing the work performed. (CDRL A001)

4.6 APPENDICES