SOO_VTC Annual Maintenance.pdf

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Statement of Objectives (SOO)

For

Video Teleconference Center (VTC) Service Contract in the following buildings:

1435 room 101, 1436 room 113, 1726 conference room

66th Air Base Group Communications and Information Division (66ABG/SC)

Hanscom Air Force Base (AFB) MA

Date: 24 June 2025

Prepared by:

66ABG/SC

Hanscom AFB, MA 01731

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Overview:

The 66th Air Base Group Communications and Information Division (66ABG/SC) provides Hanscom AFB with network services to all the buildings on base. The 66ABG/SC division has a requirement for a service and preventive maintenance contract for three Audio Visual (AV) rooms located in building 1435, room 101, building1436 Room 113, and building 1726 conference room. Each room provides projection capabilities and USB camera and sound capabilities for use with Microsoft Teams.

Preventive Maintenance Required The service contract shall provide for 2 preventive maintenance (PM) visits annually at 6-month intervals. Each PM visit should include a full run through of each room by a qualified technician to test all the functionality within each room. The run through and testing shall ensure all components are working properly. If issues are discovered during PM visits, the technician shall provide recommendations for repairs/fixes as needed and provide a quote for any necessary repair/replacement of equipment. Technician shall provide a summary/report of their visit to include any recommended repairs, replacements, or upgrades to the POC.

Service and Response Required The service and preventive maintenance contract shall include telephone support/help desk for troubleshooting equipment issues which may occur within the rooms between the hours of 0800-1600 eastern Monday through Friday. In the event phone support/troubleshooting cannot resolve the issue being addressed, the contract shall include onsite support within 48 hours when telephone support cannot resolve the issue. If items require repair or replacement, contractor shall diagnose the issue and provide an estimate to the POC; working to fix the issue and restore the room to operational capability. Contractor shall work with the government to facilitate any required purchases for replacement parts, coordination, shipping and replacement, or repaired equipment.

For this contract, the AV Company must be a local AV install/service company that has a service/repair department for supporting services and repairs. The company must be located within a 100 miles radius of Hanscom Air Force Base for the response time to support this contract with a response time via phone within 24 hours for support calls and on-site within 48 hours for support and equipment failures calls.

The AV company must be certified by Crestron and Biamp in order to be able to troubleshoot and support the equipment we have. The AV company shall have technicians that hold relevant industry certifications like CTS from AVIXA. The AV company shall have demonstrated experience with providing support and repairs and be able to respond within 24 hours by phone and if necessary, 48 hours on-site.

Options for continued Service The 66th Air Base Group Communications and Information Division requests that submitters include (4) four separate 1-year options for continuing the Service and Preventive maintenance contract. The three rooms received brand new equipment in 2024. The equipment listing can be found on the following pages of this document.

1435 Room 101 Room Description:

1435 Room 101 has a 7-inch wall mounted Crestron touch screen. The touchscreen controls the room’s audio-visual components and is used for the following functions: displaying the desktop computer, displaying a laptop connection at the table, having two additional HDMI connections on the Crestron HDMI unit, Mute/Unmute

3 | P a g e functions, raising and lowering volume within the room, controlling the in-room camera. There are two ceiling speakers in the room which amplify the far end and PC sound. There are 2 Shure microphones on the table which have a touch functionality to mute/unmute as needed. Each microphone has a light indicator on the top.

There is a rack mounted Biamp audio processor, amplifier, Vaddio camera system with USB conversion, Crestron control processor and transmitters/receivers. There is one camera mounted on the wall. There is one ceiling mounted projector and one ceiling mounted projection screen.

1436 Room 113 Room Description:

1436 Room 113 has a wall mounted Crestron MPC3-201 touch control. The touch control powers up the room, allows for volume control, source selection between two locations, and powers down the room. There is a Clear One mic/speaker for microphone capability within the room. There is a Sony USB camera mounted next to the projection screen. There is a wall mounted projector and a ceiling mounted screen. There are two ceiling speakers. There is a Crestron AV system and amplifier mounted to the side of the presenter desk.

1726 Conference Room Description:

1726 Conference room has a wall mounted Crestron MPC3-201 touch control. The touch control powers up the room, allows for volume control, source selection between two locations, and powers down the room. There is a Clear One mic/speaker for microphone capability within the room. There is a Sony USB camera mounted next to the projection screen. There is a wall mounted projector and a ceiling mounted screen. There are two ceiling speakers. There is a Crestron AV system and amplifier mounted to the side of the presenter desk.

Location of Rooms requiring support:

66 AGB/SC

3 Eglin street, Building 1612 2nd Floor Hanscom AFB, MA 01731

Points of Contact

Project Manager:

Name: Garreth Harrington Email: garreth.harrington@us.af.mil Telephone: 781-225-4877

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CURRENT EQUIPMENT LISTING

1435 Room 101 Conference Room

1 Biamp Tesira FORTE DAN VT4Audio Processor for mic/speaker integration 1 Crestron FT2-202-PTL Cable cubby w/ HDMI, USB and power 3 Crestron HD-TXC-101-C-E DM Lite® Transmitter for HDMI® Signal Extension over CATx Cable – Table Transmitter 3 Crestron HD-RXC-101-C-E DM Lite – HDMI® over CATx Receiver, Surface Mount - Rack HDMI Receiver 1 Crestron CP4 4-Series™ Control System 2 Crestron DM-NUX-L2 DM NUX USB over Network with Routing, 1 Crestron DM-NUX-R2 DM NUX USB over Network with Routing, Remote 1 Crestron TSW-570-B-S 5" wall mounted touch panel 1 Crestron HD-MD4X1-4KZ-E HDMI media switcher 1 Extron 60-1449-01 Mono 70/100 V Amplifier - 60 Watts 1 Luxul AMS-1208P AV Series 12-Port/8 PoE+ Gigabit Managed 1 MiddleAtlanticRFR-1628BR Rack for rack mounted devices, castors, front door that can be closed, 16U+ 1 MiddleAtlanticRFR-ERRK-16 16RU Rack Rail 30-45 1 SurgeX SX1120RT Surge Elminator & Power Conditioner 20As 2 Shure MX392/C Tabletop omnidirectional microphone with mute button/indicator 1 Vaddio 999-99200-000W PTZ HDMI & USB camera 12x zoom, come with handheld remote control 1 Vaddio 999-8210-000 AV Bridge 1 Wiremold OFRBC-8 Overfloor Raceway Base and Cover - 8 Ft 1 Wiremold OFR10A Entrance End Fitting 1 Wiremold OFR48-2MRTC Wiremold OFR 2 Gang Outlet Box 1 MISC Connectors / Cables / Misc Mounting Hardware 2 Samsung Monitors 1 NEC Projector

1436 Room 113 Conference Room

1 Projector NEC NP-P474W

1 Projection screen Dalite 60 x 96" tensioned Cosmopolitan Damat Ceiling/wall mount 34482L

1 Crestron DMPS3-4K-150-C 1 CrestronCEN SW-POE-5

1 Wall mounted button panel MPC3-201-B 3-Series® Media Presentation Controller 201, Black

1 Cable cubby Crestron TT-100-B TPC-1cable cubby for input at one table location

1 Cable cubby Crestron TT-100-B TPC-1cable cable cubby for input at one table location

1 Ceiling speaker Crestron SAROS IC6T-W-T-EACH

1 Ceiling speaker Crestron SAROS IC6T-W-T-EACH

1 Ceiling speaker Crestron SAROS IC6T-W-T-EACH

1 Ceiling speaker Crestron SAROS IC6T-W-T-EACH

1 Camera SONY SRG120DU 1080P PTZ USB Camera

1 Shelf Sony Wall Mount Bracket for BRC/SRG X and SRG PTZ Cameras (Black)

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1 Cable-Camera to room PC location TRIPP LITE 20M USB 3.0 ACTIVE SUPERSPEED

1 USB Speakerphone ClearOne Chat 150 Conference Phone

1 USB cable extension for speakerphone

1 33FT USB EXTENSION CABLE M/F USB 2.0 HI-

1 WALLPLATE 1DEC WHT

1 Peripheral Switch- Extron SW4 USB Pro 1 Startech SV431DDUSB POWER BUSTER

1 HDMI Cable 30 feet HDMI Cable 30 feet plenum (To Projector)

1 Cables/Connectors cables connectors

1726 Room Conference Room

1 SONY SRG120DU 1080P PTZ USB Camera

1 Shelf

1 Sony Wall Mount Bracket for BRC/SRG X and SRG PTZ Cameras (Black)

1 Cable-Camera to room PC location TRIPP LITE 20M USB 3.0 ACTIVE SUPERSPEED

1 USB Speakerphone (Pair) ClearOne ChatAttach 150 Conference Phone Bundle - 910-156-200-00

1 USB cable extension for speakerphone 33FT USB EXTENSION CABLE M/F USB 2.0 HI-

1 Peripheral Switch EXTRON SW4 USB Pro

1 Cable cubby Crestron TT-100-B-TPC-1 cable cubby for input at one table location

1 Cable cubby Crestron TT-100-B-TPC-1 cable cubby for input at one table location

1 Ceiling speaker Crestron SAROS IC6T-W-T-EACH

1 Ceiling speaker Crestron SAROS IC6T-W-T-EACH

1 Ceiling speaker Crestron SAROS IC6T-W-T-EACH

1 Ceiling speaker Crestron SAROS IC6T-W-T-EACH

1 CRESTRON DMPS3-4K-150-C

1 CRESTRON CEN-SW-POE-5

1 Wall mounted button panel MPC3-201-B 3-Series® Media Presentation Controller 201, Black

1 HDMI Cable 30 feet HDMI Cable 30 feet

1 HDMI Cable 30 feet HDMI Cable 30 feet plenum

1 HDMI Cable 10 feet HDMI Cable 10 feet

1 Over the Floor Raceway (8 Ft)

1 Cables/Connectors cables connectors 1-Projector Epson Pro L1300U 1-Projection Screen

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Building 1435 1st floor Drawing

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Building 1726 Drawing

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Building 1436 Drawing