2025 MDEA Thomaston Chart.xlsx
XLSX spreadsheet 16 KB Posted
- Attached to
- Custodial, MDEA, Thomaston
- Solicitation number
- RFQ - 18A - 25071500000000000015
- Issued by
- Knox County, Maine
About this file
This document is an evaluation worksheet for a custodial services contract, likely for a state or local government facility, specifically focused on a comprehensive performance assessment for a service provider. The worksheet details a rigorous monthly, quarterly, and annual evaluation process for custodial services, with specific performance criteria covering daily, weekly, monthly, and annual cleaning and maintenance tasks. The evaluation covers multiple aspects of service delivery, including common area cleaning, restroom sanitation, trash removal, floor maintenance, dusting, window cleaning, and specialized tasks like HVAC grill cleaning and carpet steam cleaning.
The evaluation matrix is designed to systematically track provider performance across numerous metrics, including communication responsiveness, invoice accuracy, equipment readiness, safety compliance, and adherence to specific cleaning protocols. The document includes detailed checklists for tracking service performance, with specific requirements for EPA-approved cleaning procedures, COVID-19 related sanitization, equipment standards (such as HEPA filter vacuums and commercial-grade floor buffers), and periodic deep cleaning tasks. The worksheet provides a comprehensive mechanism for monitoring and rating the service provider's performance, with options to document compliance, identify deficiencies, and potentially impact contract continuation based on the evaluation results.
View the file
Other files
| File | Type | Posted |
|---|---|---|
| 2025 Custodial Services General Specifications.pdf | ||
| RFQ 18A 250715-015.pdf |
On GovTribe
Work with this file
- Download the original file
- Contacts named in this file
- Similar government files
- Ask GovTribe AI about this file
Text version
Eval Worksheet
| Answer the following Yes or No. Leave blank if the last Evaluation Tour did not result in documented poor performance. |
| If the last Evaluation Tour result in a documented poor performance rating were all issues resolved with-in two weeks? |
| Notes: |
| Answer the following Yes or No. |
| Did the Provider contact the Agreement Administrator, or their designee, to schedule the Evaluation Tour as required in Rider A, Provider Performance Evaluation of Service Tour? |
| Did the Provider attend the Performance Evaluation Tour? |
| Did the Provider respond to all email and phone calls as required in Rider A, Provider Communications? |
| Notes: |
| Answer the following Yes or No. |
| Was the last the invoice itemized? |
| Did the Invoice list the days services were provided? |
| Was the service provided as scheduled since the last Evaluation Tour? |
| Was the Sign-in sheet completed as required? |
| Was the Daily Checklist completed as required? |
| Did the provider allow personnel who have not passed the required department background into the facility? |
| Was there adequate supervision of employees provided by the Provider? |
| Did the Provider have all contractually required supplies on hand at all times? |
| Does the Provider have the required Safety Data Sheets (SDS) in the facility for all chemicals they supplied for use in the facility? |
| Does the Provider's personnel working in the facility know how to look up and understand the information on the SDS? |
| Does the Provider have an operational commercial/industrial grade vacuum cleaner equipped with a HEPA filter on site? |
| Does the Provider have an operational self-contained carpet cleaner capable of providing a minimum 50 PSI (pounds per square inch) of cleaning solution with an extractor capable of 100 inches of water lift on site to remove spots from the carpeting? |
| Does the Provider have an operational commercial/industrial grade floor buffer for use in the building? |
| Did the Provider furnish a 2 yard dumpster and have it emptied once a week? |
| Notes: |
| Each Day of Service | Rating |
| Clean all common touch areas using EPA listed germicidal cleaners and disinfectants approved for the SARS-COV-2 cleaning procedures. | |
| Complete hygienic cleaning of all restrooms especially walls and floors around sink, toilet and urinal areas (Cleaning Rest Rooms Specification, Custodial Services General Specifications), wipe and sanitize handrails and door handles, paper towels, soap, urinal tablets, refill toilet paper leaving an extra roll(s) in the restroom, clean all mirrors, etc. | |
| Empty waste baskets and reline trash containers; collect trash; the Contractor will be responsible for physically removing and disposing of trash from the facility/premises. | |
| Vacuum carpet: remove spots by cleaning or shampooing as necessary. | |
| Sweep, dry mop or vacuum and damp mop all non-carpeted floors. | |
| Clean and sanitize counters, tables, and chairs in the eating areas, all offices and lobby areas as applicable. | |
| Wash glass and mirrors, interior windows and glass walls. | |
| Clean and disinfect all water fountains if applicable. | |
| Keep custodial closets clean and free of odors as applicable. | |
| Maintain/clean all entry floor mats and runners. | |
| Low and mid-level dusting to include all exposed filing cabinets, bookcases, shelves and other accessible horizontal surfaces. | |
| Notes: |
| Monthly | Rating |
| High level dusting (above 6 feet). | |
| Notes: |
| As Needed / Requested | Rating |
| Spot clean walls, system furniture partitions, vertical window treatments and woodwork as needed. | |
| Any incidental custodial / janitorial tasks as requested by the Agreement Administrator, Facility Representative or their designee. | |
| Notes: |
| Only rate the following in the months the services are scheduled to be provided. | |
| Four Times a Year - March, June, September & December | Rating |
| Answer Yes or No - Was the following task performed before the end of the scheduled month? | |
| Vacuum and damp wipe air intake and exhaust grills |
| Once a Year - Defined Months | Rating |
| Answer Yes or No - Was the following task performed before the end of the scheduled month? | |
| April - Wash inside and outside of exterior windows and both sides of storm windows if utilized, and vacuum window treatments | |
| Answer Yes or No - Was the following task performed before the end of the scheduled month? | |
| May – Wash light fixtures and lenses | |
| Answer Yes or No - Was the following task performed before the end of the scheduled month? | |
| July - Vacuum systems furniture panels/partitions as applicable |
| Answer Yes or No - Was the following task scheduled at least four weeks in advance? |
| Answer Yes or No - Was the following task performed before the end of the scheduled month? |
| May - Strip, seal, and refinish tile floor areas, cleaning baseboards afterwards |
| Answer Yes or No - Was the following task scheduled at least four weeks in advance? |
| Answer Yes or No - Was the following task performed before the end of the scheduled month? |
| May - Steam clean carpeting using professional steam cleaning equipment with a minimum temperature of 180 degrees F. NOTE: Bonnet cleaning alone is NOT acceptable |
| Notes: |
| Answer the following Yes or No. |
| Were there four or more negative responses to Provider Communications, and Pass / Fail questions or Needs Improvement or Unacceptable ratings for services provided during the Evaluation Tour? |
Task Checklist
| Location |
| Month/Year |
| Signature of Custodian |
| Each Day of Service | 1st Wk | 2nd Wk | 3rd Wk | 4th Wk | 5th Wk |
| Clean all common touch areas using EPA listed germicidal cleaners and disinfectants approved for the SARS-COV-2 cleaning procedures. | |||||
| Complete hygienic cleaning of all restrooms especially walls and floors around sink, toilet and urinal areas (Cleaning Rest Rooms Specification, Custodial Services General Specifications), wipe and sanitize handrails and door handles, paper towels, soap, urinal tablets, refill toilet paper leaving an extra roll(s) in the restroom, clean all mirrors, etc. | |||||
| Empty waste baskets and reline trash containers; collect trash; the Contractor will be responsible for physically removing and disposing of trash from the facility/premises. | |||||
| Vacuum carpet: remove spots by cleaning or shampooing as necessary. | |||||
| Sweep, dry mop or vacuum and damp mop all non-carpeted floors. | |||||
| Clean and sanitize counters, tables, and chairs in the eating areas, all offices and lobby areas as applicable. | |||||
| Wash glass and mirrors, interior windows and glass walls. | |||||
| Clean and disinfect all water fountains if applicable. | |||||
| Keep custodial closets clean and free of odors as applicable. | |||||
| Maintain/clean all entry floor mats and runners. | |||||
| Low and mid-level dusting to include all exposed filing cabinets, bookcases, shelves and other accessible horizontal surfaces. | |||||
| Monthly | Date Performed | Initials | |||
| High level dusting (above 6 feet). | |||||
| As Needed / Requested | 1st Wk | 2nd Wk | 3rd Wk | 4th Wk | 5th Wk |
| Spot clean walls, system furniture partitions, vertical window treatments and woodwork as needed. | |||||
| Any incidental custodial / janitorial tasks as requested by the Agreement Administrator, Facility Representative or their designee. |
| Four Times a Year - March, June, September & December | Date Performed | Initials |
| Vacuum and damp wipe air intake and exhaust grills | ||
| Once a Year - Defined Months | Date Performed | Initials |
| April - Wash inside and outside of exterior windows and both sides of storm windows if utilized, and vacuum window treatments | ||
| May – Wash light fixtures and lenses | ||
| July - Vacuum systems furniture panels/partitions as applicable | ||
| May - Strip, seal, and refinish tile floor areas, cleaning baseboards afterwards | ||
| May - Steam clean carpeting using professional steam cleaning equipment with a minimum temperature of 180 degrees F. NOTE: Bonnet cleaning alone is NOT acceptable | ||
| Notes: |
File details come from the government source that posted it. Updated .