2024_HR_33 ADD 3 EXH 1.xlsx

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2024-HR-33 Human Resources Information System
Solicitation number
PE-63125-NONST-2025-000000037
Issued by
Clayton County, Georgia

About this file

This document is a request for proposals (RFP) issued by the Clayton County Water Authority (CCWA) in Georgia for a Human Resources Information System (HRIS). CCWA is seeking proposals from vendors to provide an HRIS that can support core HR administration, benefits administration, compensation management, talent management, time and attendance, and other HR-related functionality. Proposals are due by November 7, 2024 at 2:00 p.m. via a virtual meeting. CCWA encourages participation from small, local, minority, and women-owned businesses. The RFP provides details on the scope of work, system requirements, and implementation expectations, but does not specify the contract term or any renewal options.

The RFP does not mention pricing terms, set-asides, incumbents, funding sources, or other financial details. Respondents are required to provide a detailed pricing proposal as part of their submission, which will include implementation costs as well as ongoing subscription or licensing fees. The RFP also requests references for similar projects and details on the vendor's company background, qualifications, and technical capabilities to support the proposed solution.

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2024_HR_33.pdf PDF
2024_HR_33 Addendum _3.pdf PDF
2024_HR_33 ADD 1.pdf PDF
Appendix A _ HCM Requirements (1).xlsx XLSX spreadsheet
2024_HR_33 Addendum _2.pdf PDF
Add 1 EXH 1.pdf PDF

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Requirements for HCM RFP - CCWA

QIDSectionSubsectionQuestionPriorityResponseScoreComments
1BenefitsACATrack Affordable Care Act compliance and provide real-time compliance reports5
2BenefitsACAProvide ACA data support in the event of an IRS audit0
3BenefitsAdministrationOpen a benefit enrollment window for a limited period for employees with a qualifying life event.5
4BenefitsAdministrationSearch and view historical benefits elections/changes for all employees5
5BenefitsAdministrationAdd, change and delete employee and employer contributions entries and calculations.5
6BenefitsAdministrationAdd custom messages, documents, and links to provider sites on the employee portal without vendor involvement or programming.5
7BenefitsAdministrationAll benefit module features and functions can be performed during an annual enrollment period.5
8BenefitsAdministrationNotify HR when employees have not designated beneficiaries for plans that require them. Examples include life insurance and 401k5
9BenefitsAdministrationOpen multiple enrollment periods; for example, life change and new-hire windows, during open enrollment5
10BenefitsAdministrationMonitor progress of annual enrollment, manage EOI, and pending amounts5
11BenefitsAdministrationTrack waivers and collect waiver reasons within the system5
12BenefitsAdministrationTrack eligibility for multiple benefit plans with different measurement periods5
13BenefitsAdministrationTrack defined contribution plan deferrals.5
14BenefitsAdministrationCalculate disability premiums based on benefit amount as well as additional coverage elected.5
15BenefitsAdministrationCalculate imputed income for life insurance and other benefits as required.5
16BenefitsAdministrationCalculate life insurance premiums based on benefits eligibility date (e.g. 60 days post-hire, first day of the month, etc.)5
17BenefitsAdministrationTrack wellness data5
18BenefitsCOBRATrack COBRA eligibility, notify COBRA vendor and health carrier of COBRA event via an integration5
19BenefitsCOBRACOBRA admin integrated with health and welfare carrier.5
20BenefitsConfigurationDetermine premium payments, which may include incentives and surcharges for health screening, tobacco use, etc., when calculating employee and employer contributions5
21BenefitsConfigurationRecalculate any salary-based premium employee and employer contribution calculations at the time of a pay change.5
22BenefitsConfigurationAnnual enrollment can be set up to be passive, which automatically applies new benefit plan costs to all enrolled employees without requiring manual re-enrollment.5
23BenefitsConfigurationAnnual enrollment can be set up to be active, for which employees must re-enroll annually to maintain benefits.5
24BenefitsConfigurationLink dependent records at the plan level not at the employee level. For example, an employee can enroll their spouse in a medical plan and their whole family to the dental plan.5
25BenefitsConfigurationSupport enrollment in voluntary programs such as child life, supplemental life, spousal life, and supplemental disability.5
26BenefitsConfigurationSupport automatic rule-based enrollment for involuntary benefits plans, such as long-term disability and life insurance.5
27BenefitsConfigurationBenefit plans can have multiple rate tiers based on rules and roles, and there are no limits on the number of plans or benefit structures.5
28BenefitsConfigurationAllow retroactive benefit elections when adding dependents0
29BenefitsConfigurationWhen benefits are retroactive the premiums for the period between the effective date and enrollment date are calculated and added to the employee's payroll arrears.0
30BenefitsConfigurationSalaried-based benefits elections are automatically updated when an employees' salary band changes. In the comments describe how the automation is achieved.5
31BenefitsEnrollmentTrack historical benefits elections for comparison to current and/or next year's benefit options.
In comments list any limitations.5
32BenefitsEnrollmentEnsure employee benefit plan compatibility in real-time by validating elections against dependencies. For example, prevent selection of an FSA when a consumer medical plan with an HSA has already been elected.5
33BenefitsEnrollmentNotify employees they are eligible to change benefit elections when marital status or dependent changes are confirmed.5
34BenefitsEnrollmentAllow new employees to enroll in company benefits during the onboarding process before their first day. However, the benefits will not become effective until the new hire's start date, completion of their probationary period, or another specified period, such as the first day of the month following their start date.5
35BenefitsEnrollmentBenefit changes are not effective until the (EOI) Evidence of Insurability or other paper work required is provided and verified by HR.5
36BenefitsEnrollmentBenefit Plan OPTIONS can be selected during annual enrollment, new hire enrollment, or qualified life event enrollment only but viewed any time.5
37BenefitsEnrollmentAn on-screen confirmation statement is displayed after an employee completes their enrollment or benefits change, which can be printed or emailed to the employee. Must include both employee and employer contributions5
38BenefitsEnrollmentRemind employees to designate beneficiaries for plans that require them at a configurable interval until complete. Examples include life insurance and 457 plans.5
39BenefitsEnrollmentOffer an option for users to elect the maximum contribution for qualified deferred compensation plans (e.g. 401k) that is calculated every payroll so employees can set it to the max and not have to monitor or submit changes to deduction percentage.
In comments define the maximum amount. Does it include catchup, etc.?5
40BenefitsEnrollmentOnline total compensation statement, i.e. "Total Rewards" statement5
41BenefitsEnrollmentRetirement planning tools5
42BenefitsEnrollmentAllow contingent and trust beneficiary options.5
43BenefitsEnrollmentTrack benefit eligibility for employees and dependents.5
44BenefitsEnrollmentAlert users that they must upload documentation when enrolling dependents in benefits.5
45BenefitsGeneralEmployees can designate separate beneficiaries for benefits that requires beneficiary election.5
46BenefitsHistoryLoad three years of benefit enrollment history.5
47BenefitsInterfacesAbility to communicate changes in benefit eligibility and benefit enrollment with carriers without automated electronic data feeds. In the comments explain how this is accomplished.5
48BenefitsInterfacesPredefined APIs for transmitting eligibility, demographic information, contributions, and loans with Anthem, MetLife, Wex, Nationwide Retirement Solutions, Nationwide, Trustmark. List any exceptions in the comments. If there are costs associated with their implementation, provide the cost on the Price Proposal.3
49BenefitsInterfacesCustom integration required for transmitting eligibility, demographic information, contributions, and loans with Anthem, MetLife, Wex, Nationwide Retirement Solutions, Nationwide, Trustmark. If there are costs associated with their development, provide the cost on the Price Proposal.5
50BenefitsInterfacesAbility to upload employee benefit contributions for inclusion in payroll process.5
51BenefitsReportingInclude standard benefit reports such as payroll deduction, enrollment, ACA, and benefit plan details reports which should be broken down by tiers, number of dependents, and salary.
If any of the aforementioned reports are not standard, please list in the comments and include in the pricing sheet if the reports must be developed.5
52BenefitsReportingBenefit plan, enrollment and year-end reports or files to analyze affordability and audit variable hour employees.5
53BenefitsSecurityAllow client's broker partner to access to benefits module5
54BenefitsSet eligibility parameters for 457 plan.5
55CompanyGeneralProvide a brief history perspective of your company (years in business, growth via mergers and acquisitions, key industry innovations).5
56CompanyGeneralDetail your company's history supporting public utilities.4
57CompanyGeneralWhat is your company's financial rating? Provide your Dunn and Bradstreet number.3
58CompanyGeneralProvide the name, title, address, telephone number and email address of the person(s) authorized to negotiate on your company’s behalf.0
59CompanyGeneralWhat is the median tenure for your support and development teams?4
60CompanyGeneralList the industries and the percentage of business your active customers represent.5
61CompanyGeneralWhat is the average client size (by head count) of your active customers?4
62CompanyGeneralWhat is the average client size (in revenue dollars) of your active customers?4
63CompanyGeneralWhat is your average annual client retention rate? Include the number of clients and the length of the client relationship.
NAME THIS DOCUMENT: 01_Client Retention3
64CompanySox ComplianceProvide annual SOC 1 report in compliance with SSAE-18
NAME THIS DOCUMENT: 02_SOC10
65CompanySox ComplianceProvide annual SOC 2 report
NAME THIS DOCUMENT: 03_SOC25
66CompensationGeneralEffective-date driven changes5
67CompensationGeneralSupport the ability to view historical pay information.5
68CompensationGeneralApproved merit increases are automatically communicated to MANAGERS and includes a letter generated from a configurable template that can be printed or electronically shared.4
69CompensationGeneralApproved merit increases are automatically communicated to EMPLOYEES and include a letter generated from a configurable template.4
70CompensationGeneralConduct a salary analysis for internal equity and determine the new employee’s compensation based on this analysis.4
71CompensationGeneralProvide reports based on current employee data and perform the salary analysis.5
72CompensationGeneralSuggest a merit increase based on a set of guidelines.4
73CompensationGeneralThe funds for salary increase can be pooled. The manager has the discretion and responsibility to reallocate awards based on an employee’s performance however cannot exceed the amount in their pool.3
74CompensationGeneralAbility to reallocate merit/salary increases budget for department, division, cost center, and organization.3
75CompensationGeneralCalculate and display employee’s compra-ratio and where the employee’s salary is within the range.4
76CompensationGeneralTotal compensation statement that includes elements such as employer-paid premiums, base and bonus earnings, benefits, stock grants, 401(k)/403(b) employer match, and subsidized parking.5
77CompensationGeneralAbility to configure custom filtering (i.e. by org and level)3
78CompensationGeneralSupports compensation planning cycles0
79CompensationGeneralAbility to customize job description; provide a default description in the system.5
80CompensationGeneralView an employee's pay history and compare the data to external benchmarks4
81CompensationGeneralSupports career ladders with differing credential requirements, job grades and levels3
82CompensationGeneralPerformance review workflow5
83CompensationGeneralJob evaluation workflow3
84CompensationGeneralAbility to review salary, long-term incentives, deferred compensation, variable pay, and short-term incentives0
85CompensationGeneralManagers can plan and manage merit and lump sum awards.3
86CompensationGeneralSupport various salary structures (e.g., ranges and maturity curves).2
87CompensationGeneralProvide on-demand compensation planning reports5
88CompensationGeneralAlign compensation with overall strategic initiatives0
89CompensationGeneralFlexible budget allocation by organization, real-time tracking of budget dollars0
90CompensationGeneralIntegrated with performance management; so performance data can drive compensation planning3
91CompensationGeneralConfigurable manager deadline compliance5
92CompensationGeneralSupport process for granting and approving recognition awards4
93CompensationGeneralOffer market analysis of job grades/levels and salary ranges.4
94CompensationGeneralProvide reports for calibration or equity reviews of performance scores.4
95Core HRAdministrationTrack basic demographic information (e.g. name, address, phone number, emergency contact(s), job title, department, manager, accounting code, and office) for employees and dependents.0
96Core HRAdministrationTrack other information including languages, employment history, skills, competencies, job codes, base pay, and education.4
97Core HRAdministrationImport or process mass data changes (location change, manager change, job change, pay change, etc.).5
98Core HRAdministrationDisplay visual audit of changes that must be confirmed before saving to the database.5
99Core HRAdministrationAllow employee and non-employee profiles and access, configurable by EIN, country, state and locality.0
100Core HRAdministrationSupport planned and unplanned employee lifecycle transactions, including, but not limited to, hire, position change, rehire, termination, pay rate change, data change, leave of absence, and transfer and departmental changes.0
101Core HRAdministrationTrack custom data elements (e.g. credentials, licenses, disability, etc. with associated effective and end dates)3
102Core HRAdministrationEmployee search by name (alpha by last name), employee ID, social security number0
103Core HRAdministrationUpload and attach documents to employee record0
104Core HRAdministrationSupport both multi-level approval and parallel approval workflows for employee data changes3
105Core HRAdministrationChange tracking and reporting tools to ensure internal controls and audit compliance5
106Core HRAdministrationEmergency contact information is captured online.4
107Core HRAdministrationConfigure notifications/alerts based on user-defined fields.
List any limitations in the comments.1
108Core HRAdministrationTrack of leaves of absence (LOA) dates, types and approvals5
109Core HRAdministrationLOA request forms with configurable workflows by type.3
110Core HRAdministrationLOA, workers compensation and short-term disability 'Return to Work' configurable workflows with ability to send document requests to third-parties.3
111Core HRAdministrationAbility to enter workers compensation codes to report income.5
112Core HRAdministrationWhen an employee's employment status changes to "terminated" automatically change their security role to a non-employee type that allow access to pay statements and tax statements only.1
113Core HRAdministrationCreate forms with standard and user-defined fields.3
114Core HRAdministrationOrganizational chart shows vacancies5
115Core HRCommunicationBroadcast communications to all employees or groups of employees via text, email or phone call.
In comments describe how groups are defined and set up.5
116Core HRComplianceTrack all required EEO-1 and EE0-4 data elements.5
117Core HRGeneralHow many years of data can be stored in your proposed system? If the data is archived, include the point at which the data is archived and describe how the data can be accessed.5
118Core HRGeneralSupport a database of job descriptions.5
119Employee PortalEmployee Self-serviceEdit personal demographic data.5
120Employee PortalEmployee Self-serviceEmployees can view to workflows that their manager or HR have initiated.3
121Employee PortalEmployee Self-serviceEmployees chosen name (e.g. preferred name) is used as the employees display name throughout every module of the system AND on electronic versions of pay statements, benefit statements, tax forms, and other legal documents with legal name using a data mask or other method.4
122Employee PortalEmployee Self-serviceEmployees can view to workflows that they have initiated.3
123Employee PortalEmployee Self-serviceView and print pay statements in company format.5
124Employee PortalEmployee Self-serviceEmployees can edit, add and remove direct deposit directives and banking information that is not effective until Payroll is notification and validates the change with an uploaded check or prenote process.3
125Employee PortalEmployee Self-serviceEmployees can update federal state and local tax withholding elections that are not effective until Payroll is notified and validates the changes.4
126Employee PortalEmployee Self-service"Model my pay" function for employees to view the impact to pay when changes are made to hours, taxes, 401k deductions, etc.2
127Employee PortalEmployee Self-serviceSelect preferred language and display all text in the employees preferred language.
In the comments list the language options and any exceptions.2
128Employee PortalEmployee Self-serviceView and print year-end tax statements5
129Employee PortalEmployee Self-serviceView and print a Total Rewards statement or compensation breakdown split out by earning category)5
130Employee PortalEmployee Self-serviceNotify employees/managers when they have HR tasks to be performed5
131Employee PortalEmployee Self-serviceEmployee "To Do" list that is easy to navigate to.5
132Employee PortalEmployee Self-serviceView time off balances and request time off5
133Employee PortalEmployee Self-servicePredefined workflows are created for employee data changes. (e.g. legal name, address, SSN, DOB, etc)
In the comments, list data changes that have a predefined workflow assigned to them.4
134Employee PortalEmployee Self-serviceAll employees can view online company organization chart.5
135Employee PortalEmployee Self-serviceAbility to display pronouns and other user-defined fields on the company organization chart.3
136Employee PortalEmployee Self-serviceView of company directory5
137Employee PortalEmployee Self-serviceAggregates employee information for viewing, personal data, benefits, time-off requests, and training history in one place.5
138Employee PortalEmployee Self-ServiceManagers and employees can add contributors to a performance review for 360 perspectives.5
139Employee PortalManager Self-serviceManagers can view all employees in their entire span of control in the org chart, in search results and pages that display information about their organization.3
140Employee PortalManager Self-ServiceAlert managers when items are awaiting approval.5
141Employee PortalManager Self-ServiceAlert manager's manager and/or HR when workflow requests are awaiting approval beyond a configurable threshold.5
142Employee PortalManager Self-ServiceManagers can initiate terminations.0
143Employee PortalManager Self-ServiceInitiate job and compensation actions for their direct reports. Changes included but are not limited to job description, title, schedule, pay rate, salary, employment type.0
144Employee PortalManager Self-ServiceDashboard views of processes with drill-down access to employees’ information, such as leave tracking, leave accruals, attendance, job history, pay grade, and salary.5
145Employee PortalManager Self-ServiceView employee time off balances and approve time off5
146Employee PortalManager Self-ServiceManagers can enter performance review narratives and ratings for competencies and/or goals.
In the comments list any exceptions or additional functionality offered.5
147Employee PortalManager Self-ServiceRecommend a compensation change in the form of a percent or amount.3
148Employee PortalManager Self-ServiceApprove training requests.5
149Employee PortalSecurityTerminated employee access3
150Learning ManagementAdministrationSchedule and register Instructor-led classroom training.5
151Learning ManagementAdministrationSupport and manage a blend of virtual, on-demand and live learning.5
152Learning ManagementAdministrationTrack attendance for instructor-led in-person and virtual training sessions.5
153Learning ManagementAdministrationTrack attendance at non-company training events such as conferences, seminars and third-party training.5
154Learning ManagementAdministrationInstructor profiles to track qualifications and ability to schedule internal and external instructors.4
155Learning ManagementAdministrationSchedule meeting space and equipment within the system4
156Learning ManagementAdministrationManage course capacity, waitlists, and cancellations.5
157Learning ManagementAdministrationTrack deadlines for individual course assignments, certification deadlines, licenses, and regulatory compliance.5
158Learning ManagementAdministrationAllows for dynamic administration role assignment.4
159Learning ManagementAdministrationManage requests for new courses.3
160Learning ManagementAdministrationConfigure and manage groups of courses into training programs and learning paths.5
161Learning ManagementAdministrationSupport self-service registration.5
162Learning ManagementAdministrationAbility to set course registration restrictions including prerequisites or manager approval.4
163Learning ManagementAdministrationSend e-mail messages to employees, managers, and/or administrators when a pre-defined event occurs or a specified condition met.5
164Learning ManagementAdministrationStore, track, and retrieve transcripts and activity/transaction history.5
165Learning ManagementAdministrationAdministrators can limit visibility of course comments to the employee author, their manager, and the HR/Learning team.3
166Learning ManagementAdministrationAssign coursework based on skill set, job grade, and previous testing results3
167Learning ManagementAdministrationAutomatically grade and score tests.5
168Learning ManagementAdministrationDevelop custom course content within the software.4
169Learning ManagementAdministrationSupport SCORM (Sharable Content Object Reverence Model) eLearning compliant content creation and launching.5
170Learning ManagementAdministrationDeliver content that is not standards-compliant (e.g. PowerPoint).4
171Learning ManagementAdministrationCreate tests with a variety of question types and the ability to set and enforce test parameters, such as time limits.5
172Learning ManagementGeneralOffers the option to charge training expenses back to respective departments or teams within the organization.2
173Learning ManagementGeneralTrack certifications and licenses.5
174Learning ManagementGeneralTrack employee skills and competencies.5
175Learning ManagementGeneralTrack training history.5
176Learning ManagementGeneralTrack required training and record completion dates.5
177Learning ManagementGeneralEvaluate skill gaps and track employee training needs4
178Learning ManagementGeneralAllow employees to manage the expertise listed in their profile with their manager's approval obtained through a configurable workflow.3
179Learning ManagementGeneralAllow employees and managers to search, assign, and enroll in any course (inside or outside their profile/role) with their manager's approval in workflow.5
180Learning ManagementGeneralSupport manager-initiated registration for their direct reports.4
181Learning ManagementGeneralSupport administrator-initiated batch registration based on role.5
182Learning ManagementGeneralAllow HR administrator to enroll employees in training.5
183Learning ManagementGeneralAuto assign courses by employee role.5
184Learning ManagementGeneralSend notifications to managers when assigned courses are not completed by their direct reports in a timely manner.5
185Learning ManagementGeneralA separate login/user profile does NOT have to be created to access the learning management module.5
186Learning ManagementGeneralCourses can be configured to auto-enroll employee populations on regular intervals. For example, managers can be auto enrolled in harassment training annually.5
187Learning ManagementIntegrationsIntegrate with Zoom and Teams for webinars.5
188Learning ManagementIntegrationsIntegrate with Office 365 to create calendar appointments for learning events.
In the comments describe how this feature works from the end users perspective.5
189Learning ManagementReportingProvide reporting and notification of expired training.5
190Learning ManagementReportingDashboards for tracking usage, learning activities and progress that can be filtered with selection criteria for position, manager, employee type, etc.5
191Learning ManagementReportingCourse evaluations to be formally solicited, collected, and analyzed.4
192Learning ManagementReportingLearning scorecard or training status report that can be scheduled and sent via email or added to the manager self-service portal so they can view the progress of their direct reports.4
193ON and OFF BoardingAdministrationAbility to assign learning modules to new hires based on their role/position.5
194ON and OFF BoardingAdministrationCreate and maintain forms to capture information such as gender identity, pronouns, legal name or other information desired (and lawful to collect) during the onboarding process.3
195ON and OFF BoardingAdministrationSupport multiple onboarding checklists based on job/position or other data (e.g. union vs. non-union) with different workflows.5
196ON and OFF BoardingAdministrationUse "start no earlier" and "due by" rules to constrain the dates of onboarding tasks or business processes.5
197ON and OFF BoardingAdministrationNew Hire checklist allows links to external systems (e.g. sign-up for benefits on an external website).2
198ON and OFF BoardingAdministrationConnect new hires with a mentor, people in similar positions or key stakeholders to know.
In the comments, please share how this may be accomplished.3
199ON and OFF BoardingAdministrationWorkflow can be configured to notify other organizational areas of new hire start; for example, security, IT, payroll, accounts payable, operations).5
200ON and OFF BoardingAdministrationMake completion of one or more tasks a prerequisite for the initiation of other tasks.2
201ON and OFF BoardingAdministrationSupports onboarding tasks for employees transferring to a department or role.3
202ON and OFF BoardingAdministrationNew employee data flows seamlessly to the payroll, benefits, timekeeping, and learning modules or is systemically connected so that employee settings can be assigned manually or automatically based on job/position.5
203ON and OFF BoardingAdministrationeVerify integration5
204ON and OFF BoardingAdministrationAutomatically notify HR and the manager when onboarding tasks are not completed by their due date.5
205ON and OFF BoardingComplianceUpload a photo or scanned copy of work authorization (I-9) documentation and store it on the employee record.3
206ON and OFF BoardingComplianceData and documentation required for internal audits or regulatory compliance are easily accessible to HR administrators.0
207ON and OFF BoardingComplianceAbility to capture Affirmative Action information during onboarding if it was not provided during the application process.4
208ON and OFF BoardingComplianceCapture and submit statutory compliance data for using standard forms.
(e.g. Veteran Status, EEOC and Disability)4
209ON and OFF BoardingComplianceMaintain an electronic I-9 form that can be digitally signed and stored within the system without the use of a third-party software excluding the US Department of Homeland Security's eVerify system.5
210ON and OFF BoardingComplianceMaintain and present US federal and state compliant tax withholding forms to employees for completion.5
211ON and OFF BoardingEmployee ExperienceAn onboarding welcome page can be customized with the company logo, brand colors, and welcome message.5
212ON and OFF BoardingEmployee ExperienceThe system has an onboarding dashboard that lists tasks, status, and uploaded documents.5
213ON and OFF BoardingEmployee ExperienceNew hires can electronically sign or acknowledge receipt of policies and documents such as an employee handbook.5
214ON and OFF BoardingInterfacesOffer APIs or development of custom integrations with client-selected background, drug test, and credit check providers.1
215ON and OFF BoardingInterfacesIntegration with vendor's background, drug test and credit check partners.1
216ON and OFF BoardingReportingTrack completion of Manager, Employee, HR and Payroll onboarding tasks.5
217ON and OFF BoardingSeparationsAbility to create an offboarding process that includes an online exit interview (created within the system) or a link to a third-party exit interview.
In the comments, please list which methods are supported.5
218ON and OFF BoardingSeparationsWorkflow can be configured to notify other organizational areas of exiting employees; for example, security, IT, payroll, accounts payable, operations).5
219ON and OFF BoardingSeparationsAbility to customize the list of separation reason codes5
220PayrollAdministrationOnline access to historical gross-to-net employee data for 7 years.5
221PayrollAdministrationAbility to attach the garnishment order to the employee's file.5
222PayrollAdministrationNotify employee of wage attachment order when entered into the system.5
223PayrollAdministrationProrate pay period earnings for new hires0
224PayrollAdministrationProrate pay period earnings for terminations5
225PayrollAdministrationFull garnishment administration to include interpretation, system setup and handling of usual correspondence related to withholding orders, processing of payment and disbursement by check or EFT.0
226PayrollAdministrationMaintain current, MTD and YTD totals for all pay codes, including hours, earnings, deductions and taxes5
227PayrollAdministrationOffer tax management services with guaranteed accurate tax calculations, deposits, U.S. tax filing, and new state setups.0
228PayrollAdministrationSee actual year-to-date W-2s5
229PayrollAdministrationReal-time payroll calculations to view period-to-date earnings, deductions, gross and net pay for one to all employees.3
230PayrollAdministrationCalculate overtime according to federal FLSA regulations (e.g., regular rate of pay), in real-time and displayed on the screen5
231PayrollAdministrationCalculate federal, state and local income taxes based on home address or work location, track changes to both and correctly maintain documents and filings.5
232PayrollComplianceComply with local, state and governmental employment regulations and laws5
233PayrollComplianceMaintain all federal, state and local tax jurisdictions, taxes and rates.5
234PayrollComplianceAccommodate separate tax exempt controls for federal, state, and local taxes5
235PayrollComplianceProvide additional withholding fields for federal, state, and local taxes5
236PayrollConfigurationAdjust payroll calendar for unanticipated changes during the year (e.g., special holiday)5
237PayrollConfigurationEarnings can be taxed at different rates (e.g., regular and supplemental) on the same check5
238PayrollConfigurationSupport fixed amount pay types5
239PayrollConfigurationMust accommodate a four-level GL account structure to tie labor costs to work orders.5
240PayrollEmployee Self-serviceEmployees can use the "Model my Pay" feature to see how changes in hours, taxes, 401k deductions, etc. will affect their pay.5
241PayrollPayment MethodsOffer pay cards. Attach terms and conditions.
NAME THIS DOCUMENT 04_Paycard_Terms0
242PayrollPost ProcessingNACHA and Positive Pay files can be uploaded to clients bank by the client0
243PayrollPost ProcessingSupport carrier billing reconciliation and audits.4
244PayrollPost ProcessingClient can pay their own taxes using system-generated tax forms.0
245PayrollPost ProcessingProvide a summary and detail report of funding requirements for wage attachments, garnishments and union dues0
246PayrollPost ProcessingAllocate an employee's pay by net amount to multiple cost centers, as appropriate. In the comments describe how this is accomplished.5
247PayrollPost ProcessingProvide employee level detail trial balance reporting to align GL activity5
248PayrollPost ProcessingComprehensive GL reporting with capability to customize per business entity5
249PayrollPost ProcessingProcess stop payments and re-issue checks0
250PayrollPost ProcessingPayroll register includes comprehensive totals with a description at the end of the report5
251PayrollPost ProcessingProvide a summary of payroll allocations by business unit, cost center and project code5
252PayrollPost ProcessingStatutory tax payments processed by vendor0
253PayrollPost ProcessingGenerate electronic payroll journal entry for earnings, taxes and deductions by employee and cost center (GL file).5
254PayrollPost ProcessingWhat options are available for payroll tax reporting and remittance? If more than one option, enter options in the comments.0
255PayrollPost ProcessingProvide your payroll processing timeline with high-level steps and timing from payroll funding to direct deposit and receipt of paper checks.0
256PayrollPost ProcessingVendor generates and prints year-end tax statements to active and terminated employees?0
257PayrollPost ProcessingPayroll funding (Recap) report. Describe the funding process in detail for reconciliation.0
258PayrollPre-processingEmployee pay/job/tax data change report to view all changes within a pay period.5
259PayrollProcessingLocally print pay statements and checks.5
260PayrollProcessingCalculate gross-ups every payroll3
261PayrollProcessingOffer Application Management Support options to process payroll, maintain payroll data and manage configurations.0
262PayrollProcessingCalculate missed earnings and overtime and update benefit contributions automatically during the next payroll when a retroactive change is made to an employee's salary/pay rate.5
263PayrollProcessingAbility to adjust incorrect YTD deduction totals (e.g., 401k, insurance deductions, etc.).
In the comments, describe how this is done.5
264PayrollProcessingProcess payments to terminated employees after the last payroll during which they were active.5
265PayrollProcessingProcess off-cycle payments, as needed, per company policy; include audit report5
266PayrollProcessingAbility to track scheduled limits for example 457 and HSA to stop deductions once limit is met.5
267PayrollProcessingProcess payroll weekly, bi-weekly, semi-monthly, monthly, or can run any combination during the single pay run.
In the comments list any limitations.5
268PayrollProcessingOffer payment services that draw funds for payroll, taxes and garnishments.0
269PayrollReportingGenerate monthly, quarterly and YTD reports5
270PayrollReportingAudit report of changes to live checks0
271PayrollReportingPayroll reports including but not limited to hours, earnings and deduction variances by employee, cost center and org levels, labor reports, audit reports to detect irregularities, etc.5
272ProposalGeneralProduct / Application Being Proposed0
273ProposalGeneralProvide a draft copy of your standard agreement for these services.(one document with all referenced content, appendices and documents included)
NAME THIS DOCUMENT: 05_Sample Agreement0
274ProposalGeneralAttach a detailed pricing proposal. The proposal MUST INCLUDE pricing for all requirements within this RFP, all implementation costs (one document), the cost for required 3rd party products or services, and optional items (e.g. additional historical data conversions, price per additional integrations, etc.) - can include multiple files.

NAME THIS DOCUMENT: 06_Pricing Proposal

If submitting multiple documents use 6a_, 6b_,6c, etc…5
275ProposalGeneralSupply THREE references for efforts in which your firm has supported clients similar in size and scope. MUST INCLUDE. Client WILL NOT contact your client reference without your prior authorization. (one document)
NAME THIS DOCUMENT: 07_Client References3
276RecruitingAdministrationAdministrators can configure workflows.5
277RecruitingAdministrationMultiple offer letter templates can be created and active.5
278RecruitingAdministrationJob/Position requisition workflows allows multiple approvers.5
279RecruitingGeneralCapture interview feedback within the system.5
280RecruitingGeneralCan attach documentation to a job requisition.3
281RecruitingGeneralAdministrator's can override the job/position approval process with ability to decline or request more information.3
282RecruitingGeneralApprovals can be requested and dispositioned via email without logging into the system.4
283RecruitingGeneralMultiple positions can be filled on the same requisition.5
284RecruitingGeneralHiring process steps and progress are visible to the hiring manager.5
285RecruitingGeneralAdministrators can re-open a closed requisition.5
286RecruitingGeneralA position can be hired at multiple grade levels5
287RecruitingGeneralJobs are able to be posted both internally and externally at the same time or independently or in sequence.5
288RecruitingGeneralCan remove the posting (internal or external) at any given point in time.5
289RecruitingGeneralAbility to integrate with 3rd party recruiting service platforms for aggregated job searching.5
290RecruitingGeneralIntegrates with social media job boards to post openings.5
291RecruitingGeneralCan send marketing materials to candidates within the system.3
292RecruitingGeneralCandidates have mobile access.5
293RecruitingGeneralPre-screening questions are supported.5
294RecruitingGeneralIntegrates with Microsoft 365 for interview scheduling.2
295RecruitingGeneralPre-screening questions have configurable response types, for example, multiple choice, free form text, selection box, etc.5
296RecruitingGeneralAdministrators can easily see the entire recruiting process at a glance.5
297RecruitingGeneralRecruiters are able to search the database for best fit candidates.5
298RecruitingGeneralRecruiters can search database by keywords OR using Boolean logic.5
299RecruitingGeneralSystem can identify and prevent a duplicate candidate record.5
300RecruitingGeneralAdministrators can merge candidate records once a duplicate is found.1
301RecruitingGeneralPredefined workflow that requires HR to conduct pre-screening before forwarding qualified candidates to manager.4
302RecruitingGeneralAdministrators have mobile access.5
303RecruitingGeneralAbility to create custom workflow for hiring a candidate5
304RecruitingGeneralCandidate can sign the offer letter and submit to HR through system.5
305RecruitingGeneralCan report on recruiting data such as application source and demographics.5
306RecruitingGeneralAnalytics on job board hires and EE turnover comparison on dashboards5
307RecruitingGeneralCandidate data updates HR database once hired5
308RecruitingGeneralAbility to define workflow for different job postings/ position/ role classification5
309RecruitingGeneralAttach documents (e.g. resume, cover letter, portfolio, certification)5
310RecruitingGeneralAbility to Weight / Score candidates - based on pre-set criteria5
311RecruitingGeneralManage/Track changes to position description5
312RecruitingGeneralCreate total compensation statement (to be sent with offer letter)5
313RecruitingGeneralAbility to support anonymize resume function to remove name/school, etc.1
314RecruitingGeneralProvide an EEOC questionnaire for every applicants.3
315RecruitingGeneralEEOC information is separate from their applicant profile and not viewable by hiring managers.3
316RecruitingGeneralAbility to create and maintain multiple offer templates (5)5
317RecruitingManager Self-ServiceManagers can submit a job/position requisition online.5
318RecruitingManager Self-ServiceJob/Position requisition approval steps and progress are visible to the manager who submitted the requisition.5
319RecruitingManager Self-ServiceJob descriptions can be uploaded and attached to Job/Position requisitions.5
320Reporting & AnalyticsBenefitsOffer reports on 401k and 457 discrimination testing.0
321Reporting & AnalyticsBenefitsCustomizable census reports that can be used to send eligibility and demographic information to benefit carriers5
322Reporting & AnalyticsBenefitsComprehensive 457 census and eligible compensation report5
323Reporting & AnalyticsBenefitsComprehensive 401K census and eligible compensation report5
324Reporting & AnalyticsBenefitsTrack all database changes, including employee status changes, benefit elections, demographic changes5
325Reporting & AnalyticsCompensationReports or dashboards included in standard offering to conduct internal salary comparisons/job analysis5
326Reporting & AnalyticsCore HREEO-1 and EEO-4 reports are part of the standard reporting package.5
327Reporting & AnalyticsFinanceThe system records all data, configuration, security changes and workflow approvals with a timestamp and user id5
328Reporting & AnalyticsGeneralProvide a list of standard reports (for all functional modules) delivered with the system.
NAME THIS DOCUMENT: 08_Standard Reports5
329Reporting & AnalyticsGeneralAbility for client to create Ad hoc/custom reports (created from within your system) and they can be printed and exported to PDF, Word, or Excel.5
330Reporting & AnalyticsGeneralCustom formulas using SQL or a system specific language can be included in reports.4
331Reporting & AnalyticsGeneralSave an ad hoc report as either public, available to anyone with required access, or private, only can be used by the individual who created it.5
332Reporting & AnalyticsGeneralDeliver dashboards, charting, metrics, exception reporting, and analytics.4
333Reporting & AnalyticsGeneralStandard reports and/or dashboard widgets include a compensation change report that can be filtered by date range (e.g. weekly, pay period, custom range, etc.)5
334Reporting & AnalyticsGeneralProvide dashboards to deliver reports, statistics, pie charts and bar graphs, status updates, etc.3
335Reporting & AnalyticsGeneralSupport "as of date" reporting for staff counts – i.e. Headcount as of April 1st - and going back and looking at employee population at a certain time in the past.5
336Reporting & AnalyticsGeneralReport on current and historical employee demographic and payroll data4
337Reporting & AnalyticsGeneralAbility to schedule the distribution of all standard and custom reports5
338Reporting & AnalyticsGeneralSend a notification to the report owner when a report they scheduled fails to send5
339Reporting & AnalyticsGeneralReports included all legal entities, divisions, locations, departments dependent on access rights5
340Reporting & AnalyticsGeneralReport on future dated employee actions or changes3
341Reporting & AnalyticsGeneralAbility to report on and view historical data for both active and terminated employees5
342Reporting & AnalyticsGeneralIntegration monitoring tools or reports are available to determine if inbound integrations have failed and require intervention to load the data.5
343Reporting & AnalyticsGeneralAbility to create audit and trend reports or dashboard summaries to identify data integrity issues.3
344Reporting & AnalyticsHuman ResourcesDiversity, Equity and Inclusion reports that can include user-defined/custom fields.0
345Reporting & AnalyticsHuman ResourcesDisability reporting including reasonable accommodations and leave of absence status.4
346Reporting & AnalyticsHuman ResourcesDynamic (i.e. based on selection criteria) headcount reports that can include user-defined/custom fields. Examples are turnover, attrition, and churn.5
347Reporting & AnalyticsOnboardingAbility to report on pre-employment demographic information (i.e. candidate job data)3
348Reporting & AnalyticsPayrollOffer labor reports with allocations by cost center, division or EIN/company4
349Reporting & AnalyticsSecurityProvide reports to satisfy Sarbanes–Oxley (SOX) control audits.5
350Reporting & AnalyticsSecurityReport users can only view data allowed by their security role.5
351Reporting & AnalyticsYear EndPayroll administrator can create/print the organization's W-2s.5
352Reporting & AnalyticsYear EndPrepare all relevant US end of year tax statements.
(e.g.: W-2, 941, 1099s, State, SUI, and worksite reporting).5
353Reporting & AnalyticsYear EndAffordable Care Act (ACA) reporting.5
354ServicesImplementationWhich implementation sourcing approach are you proposing?3
355ServicesImplementationBased on the information provided about this project, describe the implementation approach you would recommend specifically for us (one page).
NAME THIS DOCUMENT: 09_Implementation Methodology5
356ServicesImplementationProvide a graphic of the proposed implementation team for this project. Include roles, responsibilities, location and allocation by phase over the course of the project.
NAME THIS DOCUMENT: 10_Vendor Implementation Team5
357ServicesImplementationHow soon after an agreement is signed can the implementation team start working on this project?5
358ServicesImplementationOutline the proposed roles and responsibilities of the client project team. Include percent allocations for each role by phase (one document).
NAME THIS DOCUMENT: 11_Client Implementation Team5
359ServicesImplementationDescribe how system configuration and setup knowledge is transferred from the vendor to client.5
360ServicesImplementationDescribe your methodology for migrating in-scope data from legacy systems to your system. Include the number of data loads, how you handle requests for additional data loads, the length of time if any that clients have to maintain data in both systems.
NAME THIS DOCUMENT: 12_Data Conversion Approach5
361ServicesImplementationProvide HISTORICAL data conversion options. Include the standard approach recommended as well as other alternatives. (one document)
NAME THIS DOCUMENT: 13_Historical Data Options5
362ServicesImplementationDescribe the various environments (test, stage, development, production, etc.) that the client will have throughout implementation to ensure configuration and testing can be executed without overlapping purposes and phases causing issues5
363ServicesProject ManagementDescribe your approach to project management. Include who is responsible for creating the maintaining the implementation project plan, what tools are used and how client tasks will be integrated into the project.3
364ServicesProject ManagementProvide a high-level timeline for a standard implementation of the same size and scope of this RFP. Include the average project length in months.
NAME THIS DOCUMENT: 16_Highlevel Timeline5
365ServicesProject ManagementDescribe your approach to communication and information sharing. Include the methods and tools that will be used throughout the course of this project.4
366ServicesProject ManagementWhat critical success factors will be measured to ensure implementation success?3
367ServicesProject ManagementBased on the information provided, indicate the primary challenges/risks you foresee with this specific implementation.4
368ServicesProject ManagementDescribe your process for transitioning from implementation to customer support.5
369ServicesProject ManagementProvide detailed sample Implementation Project Plan. (one document)
NAME THIS DOCUMENT: 17_Sample Project Plan5
370ServicesQuality AssuranceDescribe your approach to Quality Assurance, including types of validation and testing methods that are used on all projects.5
371ServicesQuality AssuranceProvide sample test scripts/scenarios (one document).
NAME THIS DOCUMENT: 18_Sample Test Scripts5
372ServicesQuality AssuranceDo you release new versions into at test or preview environment before production that is available to administrative users?

If yes, briefly include details on the testing environment (including refresh schedules from copy of production data).

If a testing environment is NOT included then you MUST include the cost of one in your proposal.3
373ServicesSupportTest environment is provided as a standard with no additional cost service.4
374ServicesSupportProvide basic configuration (e.g., new time codes, new pay rules) support0
375ServicesSupportUpdate configurations and reports to comply with new or changes to local, state and federal laws and regulations.5
376ServicesSupportOnline portal to track support calls, emails, online tickets and chat requests.5
377ServicesSupportWhat are your core support center hours?5
378ServicesSupportDescribe the available options for after hours support?3
379ServicesSupportDescribe the options for post-production support. Identify the standard support service included without an additional charge.
NAME THIS DOCUMENT: 14_Post Prod Support5

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