Aircraft Pilot Training.SOW FINAL.REV 4-15-20.dj.pdf

SOURCE SELECTION SENSITIVE

(SEE FAR 2.101 and 3.104)

This document contains source selection information related to the conduct of a Federal Agency procurement, the disclosure of which is restricted by the Procurement Integrity Act (41 U.S.C. §§ 2101 et seq.). The unauthorized disclosure of such information may be subject to contractual, civil, and/or criminal penalties as provided by law.

DEPARTMENT OF HOMELAND SECURITY

U.S. CUSTOMS AND BORDER PROTECTION

Air and Marine Operations

AIRCRAFT PILOT TRAINING SERVICES

Statement of Work

RFP: 70B02C20R00000018

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1. INTRODUCTION

This statement of work (SOW) outlines the training services that are required to support the Department of Homeland Security (DHS), U.S. Customs and Border Protection (CBP), Air and Marine Operations (AMO). The goal is to secure experienced, proactive, full service training provider/s to meet the many training requirements for Aircraft Pilot Training Services.

Additional information is available to the public at: http://www.dhs.gov/index.shtm

2. BACKGROUND

The mission of the U.S. Customs and Border Protection (CBP), Air and Marine Operations (AMO) is to serve and protect the American people. We apply advanced aeronautical and maritime capabilities and employ our unique skill sets to preserve America’s security interests. AMO intercepts, disrupts, and apprehends threats to the United States in the air, sea, and land domains. Our Air Interdiction Agents pilot our airplanes and helicopters.

They detect, track, and intercept people, aircraft, vessels, and contraband at, beyond the border, and within the interior. Their responsibilities include Air-to-ground border interdiction of people and conveyances illegally crossing land borders; Air to-air border interdiction of aircraft illegally crossing borders in the air; and extended border operations in the Source and Transit Zone.

AMO is the Nation’s leading aviation and maritime law enforcement organization, employing more than 594 pilots and operating more than 232 aircraft, comprised of 15 aircraft types operating at 35 locations throughout the United States, Puerto Rico and U.S.

Virgin Islands. AMO complies with the Federal Aviation Regulations (FARs) as managed and enforced by the Federal Aviation Administration (FAA), as per Title 14 of the Code of Federal Regulations (CFR), Aeronautics and Space, and it conducts flight operations, in accordance with FAR Part 91, to the greatest extent possible.

CBP’s National Air Training Center (NATC), located in Oklahoma City, OK, was established to ensure that all field offices meet established operational and training standards in compliance with CBP’s national policies and directives. The NATC provides thorough, comprehensive, standardized aviation law enforcement training with an emphasis on tactics and safety. The NATC goal is to:

1. Provide comprehensive aviation law enforcement training with an emphasis on tactics and safety.

2. Enhance standardization and national interoperability of aircraft and crews.

3. Enable more efficient utilization of limited resources.

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The law enforcement mission has and will continue to evolve as demand and technical advancements in aircraft continue to develop and improve. With these evolutions has come the need to drop or add aircraft types, makes/models, and numbers of aircraft in the CBP fleet as well as pilot throughput/annual demand for any given course of instruction.

3. SCOPE

The contractor/s shall provide aircraft specific and generic training for a variety of aircraft and FAA pilot certification(s) and ratings. Over the period of performance of this contract, it is envisioned that aircraft specific and generic pilot training courses will evolve and/or change. Aircraft training courses may be incorporated and/or phased out to accommodate CBP aircraft fleet changes, mission needs, pilot demand/throughput, or for the convenience of the Government.

In the event an aircraft is introduced into the fleet or a new generic course of instruction is required, the contractor(s) may be offered the first opportunity by the Contracting Officer to enter into bilateral negotiations for adding new requirement(s) to the contract.

CBP may also require aircraft specific “CBP Differences Training” in addition to and after the approved course has been conducted for CBP pilots. This is not to be confused with any type/make/model differences training that may be required or recommended by the FAA-FARS or the contractor. CBP Differences Training is for aircraft that are specifically modified to meet CBP’s mission requirements. For example: mission sensor suites have altered/changed aircraft performance parameters, weight and balance, engines, electrical systems, air conditioning/pressurization systems, hydraulics, and emergency procedures.

In the event that CBP Differences Training is required, a formal contract modification will take place to include cost factors. Syllabi and lesson plans will be included and provided to the Contractor. The Contracting Officer (CO) will provide when requesting updated proposed cost for the change.

The contractor(s) shall provide training, which consist(s) of ground school (academic classes), simulation sessions, dual, solo flight training, or other training as appropriate to meet FAA and/or AMO requirement(s).

The contractor shall be prepared to start aircraft specific pilot training that entails:

1. Initial Transition.

2. Proposed timeframe for each course based on industry standards.

3. Contractor facility location of the training.

4. Scheduling contract information for each contractor facility.

5. Annual Recurrent Training or differences for the following aircraft below:

FIXED-WING AIRPLANE

1. King Air 200; electro-mechanical/analog instrumentation/avionics

2. King Air 200; Collins PL21 instrumentation/avionics

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3. King Air 350; Collins PL21 and Fusion instrumentation/avionics

4. C-12C Huron

5. DASH 8 DHC-8 -200 Core

6. DASH 8 DHC-8 -300 Core

7. Pilatus PC-12 Series X (Ten)

ROTARY WING (RW) HELICOPTER

1. Sikorsky S76B

2. UH-60 Black Hawk A, L and M models (S70 is an acceptable substitute)

3. Eurocopter AS-350 (B2, B3, B3-2B1, B3E)

4. Eurocopter EC-120B (will be removed from Option years 3 through 5 and the six

(6) month extension)

5. UH-1 (several models; BH-205 is a suitable substitute)

6. UH-1N (Bell 212 is an acceptable substitute)

Generic training shall be available for the following pilot requirements:

1. High Altitude Training Federal Aviation Administration / Federal Aviation Regulation (FAA/FAR part 61.31(g))

2. Reduced Vertical Separation Minima (RVSM) for pilots; FAA/FAR Part 91.706)

3. Fixed Wing (FW) Course(s) in accordance with FAA-FAR Part 61 to include:

a. Single-Engine Add-on (SEL) – Commercial

b. Multi-Engine Add-on (MEL) – Commercial

c. UpSet Recovery Training

d. Ab-initio training (for prevention and recovery) consisting of:

i. Single engine airplane instruction to obtain a Commercial Airplane

Single Engine Land and Instrument rating or single engine airplane instruction to obtain a Commercial Airplane Single Engine Land and Instrument rating from private to commercial type rating.

ii. Syllabi must be supple enough to place students with some experience in the right place of the training to prevent duplication of skills already obtained.

iii. Syllabi must include UpSet or spin training.

iv. Syllabi must have stage checks (with the ability for remedial training).

v. Student will graduate with 350 flight hours.

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4. APPLICABLE DOCUMENTS

Federal Aviation Regulations (FAR), Aeronautical Information Manual (AIM)

– Rules and Procedures for Aviators, U.S. Department of Transportation

1. Title 14 Code of Federal Regulations (CFR) (FAA-FAR) Parts 61, 141, and 142

2. FAA-FAR Part, handbook, manual, testing standard, advisory circular or any other publication that provides regulation, guidance, informative materials, direction, and/or standards for pilot training/certification.

CBP, AMO, Training, Safety, and Standards, National Air Training Center:

1. Aircraft Standardization Manuals (ASMs)

2. Aircraft Supplemental Manuals (ASMs)

3. CBP Unique Checklists for each specific aircraft, if used.

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5. SPECIFIC TASKS

5.1 Technical Requirements/Description of Tasks

The contractor shall possess and maintain the required certificates of a FAA/FAR Part 141 Flight School (a provisional Part 141 certificate is unacceptable) and/or FAA/FAR Part 142 Training Center as appropriate to the equipment Full Flight Simulator (FFS), Flight Training Device (FTD) and/or aircraft utilized for training or as approved by NATC.

The contractor shall conduct aircraft specific and generic training, coordinate knowledge testing/examinations, and coordinate practical tests/examinations as required by the FAA- FARs.

All instructors shall be FAA-FAR certified Flight and/or Ground Instructors as applicable to ensure standardization and to meet CBP Expectations of dual instruction.

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5.2 Aircraft Specific Initial Transition and Annual Recurrent Training

Aircraft specific training shall be conducted in accordance with the FAA-FARs and/or CBP AMO, Training, Safety, and Standards (TSS), National Air Training Center (NATC) in descending order of preference:

a. Under FAA-FAR Part 142 Training Centers

1. Full Flight Simulator (FFS) Level D

2. Full Flight Simulator (FFS) Level C

3. Full Flight Simulator (FFS) Level B

4. Full Flight Simulator (FFS) Level A

5. Flight Training Device (FTD) Level 7

6. Flight Training Device (FTD) Level 6

7. Flight Training Device (FTD) Level 5

b. Under FAA-FAR Part 141 Pilot Schools, (Provisional Part 141 certificates are not acceptable).

c. Per the Original Equipment Manufacturers (OEM) recommendation/practice.

d. In the event that the aircraft is not subject to FAA jurisdiction (for example: C-

12, U-H60, and UH-1), the best alternative is that training be conducted in accordance with Department of Defense (DOD), OEM or other sources, such as other government agencies has pilot training for aircraft that does not meet FAA requirements. Then CBP / AMO will provide the training for that aircraft.

e. Other equipment and/or sources when approved by AMO, TSS, NATC.

5.3 Generic Aircraft Pilot Training

5.3.1 Generic Pilot Training not Aircraft Specific

Generic Pilot Training is training that is not aircraft specific. Generic Training may be, but is not limited to the following:

a. Additional (add-on) ratings and certifications as listed in FAA-FAR 61.5.

b. Also included is FAA-FAR Part 61.31, Reduced Vertical Separation Minima (RVSM) for Pilots courses to accomplish basic flight currency requirements per FAA-FAR 61.56 and 61.57.

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c. Annual demand or throughput for this type/kind of training is expected to be low.

d. Trainings are expected to be conducted with appropriate training aircraft and/or generic tabletop cockpit technique trainers, aviation-training devices such as virtual reality software packages, and the like for the certificates and type rating required.

5.3.2 Conduct the following Training / Certifications

The contractor(s) shall be capable of conducting the following training / certifications:

a. Additional training required for operating pressurized aircraft capable of operating at high altitudes (FAA/FAR part 61.31(g)).

b. Reduced Vertical Separation Minima (RVSM) for pilots; FAA/FAR Part

91.706.

c. Airplane Flight Instructor Qualification(s) Course(s) (FIQC) as appropriate shall be conducted only when approved by the CO in coordination with the Contracting Officer Representative (COR). This training is for an individual to become a pilot, both for fixed-wing and rotor-wind (airplanes and helicopters). This includes students who have never flown, or students who are type rated as private pilot to commercial type rating.

1. Airplane Commercial pilot

2. Instrument Airplane

3. Airplane Single Engine Land (SEL) and/or Multiengine Land (MEL)

4. Flight Instructor Candidates will be experienced aircraft pilots in category and class

5. Flight Instructor Airplane: SEL, MEL, and or Instrument-Airplane

6. Except for Flight Instructor candidates, students may or may not have prior flight experience.

5.3.3 Rotary Wing (RW) Helicopter Qualification Courses & Rotary Wing (RW) Certified Flight Instructor (CFI) Course & CFI Instrument

a. The Contractor shall include Rotary Wing (RW) Helicopter qualification courses and Rotary Wing (RW) Certified Flight Instructor (CFI) course, and Certified Flight Instructor Instrument (CFII) course shall be conducted in accordance with FAA-FAR Part 61.

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1. Helicopter Commercial pilot

2. Instrument Helicopter

3. Flight Instructor Candidates will be experienced helicopter pilots in category and class

4. Flight Instructor Rotorcraft: Helicopter and/or Instrument-Helicopter

5. Except for Flight Instructor candidates, students may or may not have prior flight experience.

5.3.4 Generic Training available / conducted for following Pilot Requirements

a. Generic training shall be available/conducted for the following pilot requirements:

1. High Altitude Training (FAA/FAR part 61.31(g)).

2. Reduced Vertical Separation Minima (RVSM) for pilots; FAA/FAR

Part 91.706.

3. Airplane Single-Engine, Airplane Multi-Engine, and Flight Instructor

Qualification/(s) Courses (to include Airplane Single-Engine, and Airplane Multi-Engine) in accordance with FAA-FAR Part 61.

5.3.5 Training Provider

As a training provider, the contractor shall be an unbiased instructor and evaluator.

The contractor’s instructors shall work with each student in order for the student to attain the minimum level of performance. CBP expectation is for all students to meet FAA-FAR Commercial Practical Test Standards.

5.3.6 Pilot’s Performance in Training

In the event a pilot’s performance in training is less than expected and may not successfully complete the course without additional training, the training provider shall notify the COR via email within four (4) hours from the unsuitability determination and follow up with a telephone call to discuss the student’s current progress, status and prognosis. When coordinated with the Contracting Officer, the COR may authorize additional ground school, simulation periods, and/or dual flight training. The Contractor shall include this information within the Monthly Status Report, Section 5.14.

(Note: Any references to the COR shall also include the designated Alternate COR if the COR is unavailable.)

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5.3.7 AMO Standardization Flight Evaluators (SFEs) and/or Instructor Pilots (IPs)

The contractor shall participate with AMO Standardization Flight Evaluators (SFEs) and/or Instructor Pilots (IPs) from the NATC located in Oklahoma City in the occasional review and potential improvement or modification of the course syllabi and lesson plans presented to AMO pilots.

5.3.8 Not Alter Course Instruction or Equipment

The contractor shall not alter any course of instruction or equipment for CBP pilots without review and approval by the Contracting Officer and COR. The Contractor shall send an email to initiate the request and then follow up by having a discussion with the COR who will then coordinate it with the CO.

5.3.9 Course Critique Forms not FAA Approved

For courses of instruction that are not FAA approved, the contractor shall provide course critique forms to all pilots after completion of each course. These critique forms shall be used as part of the basis for evaluating the effectiveness of the training received and instructor effectiveness.

Copies of the critiques shall be provided to the COR via email by the 25th business day following the end of each month for their review and include it within the Monthly Status Report (Task 5.14). Should the 25th day of the month fall on the weekend, or Federal Holiday, the report is to be submitted the first Federal workday after the preceding weekend or Federal Holiday.

5.3.10 Training Certificates

The contractor shall submit via email to the COR or the COR’s designee student certificates within five (5) business days after completion.

5.3.11 FAA Certified

The contractor shall ensure that all equipment, employees, and subcontractors used to support this contract are all appropriately FAA certified as necessary.

5.4 Training Requirements

The contractor shall ensure all training is conducted to a single philosophy of standardization, safety, and continuity. The courses shall be methodical, structured, This document contains source selection information related to the conduct of a Federal Agency procurement, the disclosure of which is restricted by the Procurement Integrity Act (41 U.S.C. §§ 2101 et seq.). The unauthorized disclosure of such information detailed and be comprised of ground school/academics, flight simulation, dual, solo or other instruction as appropriate.

The contractor shall provide their commercially available off the shelf (COTS) course(s) of instruction.

a. Initial/Transition to include a FAA FAR 61.56 Flight Review and FAA-

FAR 61.57(d) Instrument Proficiency Check.

b. Recurrent/Annual Refresher to include a FAA FAR 61.56 Flight Review and FAA-FAR 61.57(d) Instrument Proficiency Check.

c. Additional hourly ground school, simulation periods/sessions and/or dual training as coordinated on a case-by-case basis and approved by the Contracting Officer and COR.

d. For FAA-FAR aircraft pilot type rated aircraft (AW-139, DHC-8 and KA-

350):

1. Second-in-Command (SIC) or Co-Pilot.

2. SIC to Pilot-in-Command (PIC) upgrade and FAA-FAR practical examination/type rating.

3. NOTE: In the event a Single Pilot Rating is approved by the FAA-FARs, CBP pilots will receive training and certification in a crew of two pilot mode.

5.5 Initial/Transition Aircraft Specific Course

The contractor shall present their commercially available off the shelf (COTS) course of instruction.

5.6 Recurrent/Annual Aircraft Specific Course

5.7 Second-in-Command (SIC) as Coordinated on a Case-by-Case Basis by the COR or alternate COR

The contractor shall present their commercially available off the shelf course of instruction

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5.8 UH-60 Maintenance Check Pilot (Does NOT Count as Initial or Recurrent Training)

The contractor shall present their commercially available off the shelf course of instruction

5.9 UH-60 Instructor Pilot (Counts as Recurrent Training only)

Note: Please do not confuse this with FAA Certified Flight Instructor Training.

5.10 If Proposing Dual Training in the LEH

For offerors proposing dual flight training in the LEH (AS-350, EC-120, and UH-1):

Normal procedures and emergency procedures that are identical in both helicopters may be conducted in either make/model. However, normal procedures and emergency procedures that are unique to either make/model helicopter shall be conducted in that specific make/model helicopter.

The following courses are required to be available. Course(s) may be ordered as a stand-alone course(s), or may be ordered in conjunction with Initial or Recurrent training per the CO or COR. The Contractor shall present their COTS course of instruction.

o IPC – Instrument Proficiency Check (IPC): (FAA-FAR 61.57(d)):

o NVG – Emergency Procedures with Night Vision Goggles o ERT – Emergency Recovery Training for supplemental aircrew

5.11 Training Demand and Scheduling

The table below is Fiscal Year 2020’s & 2021 Estimated Training Plan Overview and is provided as the best representation of the Base Year demand:

Aircraft Courses Annual Quota

Sikorsky S76B Aircraft

Sikorsky S76B Initial 1

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Sikorsky S76B Recurrent 4

Sikorsky S76B - Additional Flight Time 0

Sikorsky S76B Aircraft Training Subtotal 5

Beechcraft King Air-200 Aircraft

KA-200 Initial (Electro-Mechanical/Analog) 2

KA-200 Recurrent (Electro-Mechanical/Analog) 10

KA-200 Reduced Vertical Separation Minima 0

KA-200 High Altitude Training 0

KA-200 Additional Flight Time 0

KA-200 Aircraft Training Subtotal 12

Beechcraft King Air-200 Pro-Line 21 (PL21) Aircraft

KA-200 PL21 Initial (Electro-Mechanical/Analog) 2

KA-200 PL21 Recurrent (Electro-Mechanical/Analog) 10

KA-200 PL21 Reduced Vertical Separation Minima 0

KA-200 PL21 High Altitude Training 0

KA-200 PL21 Additional Flight Time 0

KA-200 PL21 Aircraft Training Subtotal 12

Beechcraft Super King Air 350 PL21 Aircraft (MEA)

KA-350 PL21 Initial 5

KA-350 PL21 Recurrent 50

KA-350 PL21 Second-in-Command (SIC) 10

KA-350 PL21 SIC to Pilot-in-Command (PIC) Upgrade 10

KA-350 PL21 Reduced Vertical Separation Minima 0

KA-350 PL21 High Altitude Training 0

KA-350 PL21 to Fusion Initial Differences 5

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KA-350 PL21 to Fusion Recurrent Differences 50

KA-350 PL21 Additional Simulation Period 0

KA-350 PL21 Aircraft Training Subtotal 110

Beechcraft Super King Air 350 Fusion Aircraft (MEA)

KA-350 Fusion Initial 5

KA-350 Fusion Recurrent 25

KA-350 Fusion Second-in-Command (SIC) 0

KA-350 Fusion SIC to Pilot-in-Command (PIC) Upgrade 0

KA-350 Fusion Reduced Vertical Separation Minima 0

KA-350 Fusion High Altitude Training 0

KA-350 Fusion to Fusion Initial Differences 5

KA-350 Fusion to Fusion Recurrent Differences 25

KA-350 Fusion Additional Simulation Period 0

KA-350 Fusion Aircraft Training Subtotal 60

Beechcraft C-12C Huron Aircraft

C-12C Initial 1

C-12C Recurrent 5

C-12C Additional Flight Time 0

C-12C Huron Aircraft Training Subtotal 6

Citation II Aircraft Training Subtotal 21

Bombardier DHC-8 200/300 (Dash-8) Aircraft

DHC-8 200/300 Core Initial 1

DHC-8 200/300 Core Recurrent 30

DHC-8 200/300 Second-in-Command (SIC) 0

DHC-8 200/300 SIC to Pilot-in-Command Upgrade 0

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DHC-8 200/300 Initial Difference 0

DHC-8 200/300 Recurrent Differences 20

DHC-8 200/300 Reduced Vertical Separation Minima 0

DHC-8 200/300 High Altitude Training 0

DHC-8 200/300 Additional Simulation Period 0

DHC-8 200/300 Aircraft Training Subtotal 51

Pilatus PC-12 Aircraft

PC-12 Initial 1

PC-12 Recurrent 10

PC-12 Reduced Vertical Separation Minima 0

PC-12 High Altitude Training 0

PC-12 Additional Simulation Period 0

PC-12 Aircraft Training Subtotal

Sikorsky S-70 (UH-60 A / L) Aircraft (Black Hawk)

S-70 Initial 1

S-70 Recurrent 40

S-70 Instructor Pilot Course (IPC) 1

S-70 Maintenance Check Pilot (MCP) 1

S-70 Transition to S-70i - Initial 1

S-70 Transition to S-70i - Recurrent 10

S-70 Additional Simulation Period 0

S-70 (UH-60 A/L) Aircraft Training Subtotal 54

Sikorsky S-70i (UH-60M) Aircraft (Black Hawk)

S-70i Initial 1

S-70i Recurrent 20

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S-70i Instructor Pilot Course (IPC) 1

S-70i Maintenance Check Pilot (MCP) 1

S-70i Transition to S-70 - Initial 1

S-70i Transition to S-70 - Recurrent 5

S-70i Additional Simulation Period 0

S-70 (UH-60M) Aircraft Training Subtotal 29

Flight Instructor Qualification Course(s)

Single-Engine Land (SEL) - Commercial 4

Multi-Engine Land (MEL) - Commercial 4

Airplane Certified Flight Instructor (CFI) 4

Airplane Certified Flight Instructor Instrument (CFII) 4

Flight Instructor Qualification Course(s) Subtotal

Non-Specific Pilot and Air Crew Training

UpSet Recovery 15

Ab-initio Training (Single-Engine) to include 350 flight hours and boarding 4

Ab-initio Training (Single-Engine) Private to Commercial to include 350 flight hours and boarding 4

Non-Specific Pilot and Air Crew Training 19

Helicopter Courses Annual Quota

AS 350 B2 Initial (Simulation) or Core (Dual) 1

AS 350 B2 Recurrent (Simulation) or Core (Dual) 40

AS 350 B2 IPC Option: Instrument Proficiency Course (Dual) 0

AS 350 B2 NVG Option: Night Vision Googles with EPs (Dual) 10

AS 350 B2 Maintenance Check Pilot 1

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AS 350 B3 Initial (Simulation) or Core (Dual) 1

AS 350 B3 Recurrent (Simulation) or Core (Dual) 40

AS 350 B3 IPC Option: Instrument Proficiency Course (Dual) 0

AS 350 B3 NVG Option: Night Vision Googles with EPs (Dual) 10

AS 350 B3 Maintenance Check Pilot 1

Emergency Recovery Training (ERT) 15

AS 350 B3 2B1 Initial (Simulation) or Core (Dual) 1

AS 350 B3 2B1 Recurrent (Simulation) or Core (Dual) 30

AS 350 B3 2B1 IPC Option: Instrument Proficiency Course (Dual) 0

AS 350 B3 2B1 NVG Option: Night Vision Googles with EPs (Dual) 5

AS 350 B3 2B1 Maintenance Check Pilot 1

Emergency Recovery Training (ERT) 10

AS 350 B3e Initial (Simulation) or Core (Dual) 1

AS 350 B3e Recurrent (Simulation) or Core (Dual) 30

AS 350 B3e IPC Option: Instrument Proficiency Course (Dual) 0

AS 350 B3e NVG Option: Night Vision Googles with EPs (Dual) 5

AS 350 B3e Maintenance Check Pilot 1

Emergency Recovery Training (ERT) 10

EC-120 Initial (Simulation) or Core (Dual) 2

EC-120 Recurrent (Simulation) or Core (Dual) 10

EC-120 IPC Option: Instrument Proficiency Course (Dual) 0

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EC-120 NVG Option: Night Vision Googles with EPs (Dual) 3

EC-120 Maintenance Check Pilot 2

UH-1H Initial (Simulation) or Core (Dual) 2

UH-1H Recurrent (Simulation) or Core (Dual) 4

UH-1H IPC Option: Instrument Proficiency Course (Dual) 0

UH-1H NVG Option: Night Vision Googles with EPs (Dual) 2

UH-1H Maintenance Check Pilot 1

UH-1N Initial (Simulation) or Core (Dual) 5

UH-1N Recurrent (Simulation) or Core (Dual) 16

UH-1N IPC Option: Instrument Proficiency Course (Dual) 0

UH-1N NVG Option: Night Vision Googles with EPs (Dual) 2

UH-1N Maintenance Check Pilot 1

Non-Specific Helicopter Training

Rotor-Wing Qualification Course (RWQC) 6

Certified Flight Instructor (CFI) 10

Certified Flight Instructor - Instrument (CFII) 10

Rotor-Wing High Altitude Training 1

Ab-initio Helicopter Pilot Training, 350 flight hours and helicopter commercial type rating (to include boarding) 5

Ab-initio Helicopter Pilot Training, 350 flight hours and helicopter private to commercial type rating (to include boarding) 5

*Note: “Core” means in aircraft

Estimated quarterly throughput/demand:

1. OCT-DEC: 20%

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2. JAN-MAR: 25%

3. APR-JUN: 25%

4. JUL-SEP: 30%

5.11.1 Training

Training shall be scheduled and commence within fifteen (15) calendar days of the requested date or as coordinated with AMO. The students will only be scheduled via designated CBP personnel (schedulers) located at the NATC, Oklahoma City, OK or the COR. No student will schedule the course, or no representative from the student’s home office.

5.11.2 Periodic Updates

The COR shall provide the contractor with periodic updates, especially those having to do with significant increases or decreases in numbers of Initial and Recurrent quota either via email or phone call. COR will do an annual review with the Contractor (to include the SFE standardization pilot and one year at the Contractor’s facility then at NATC).

5.12 Program Management

5.12.1 Infrastructure, Equipment, Internet Available Services and Personnel

The contractor shall provide all the needed equipment to include but not limited to aircraft, simulators, tools, facilities, buildings, hangar space, maintenance, fuel, training airspace, landing areas, and personnel required to successfully completing the required training in a timely manner.

These items must be in place, in commercial use, FAA/FAR PART 141 (provisional is unacceptable) and/or 142 certificates already issued/granted when the proposal is submitted. Proposals that contain promises, assurances, and the like to include pending contracts for equipment/facilities needed to meet demand, technical requirements, and/or the scope and depth of the SOW are unacceptable and will not meet the minimum expectations (not a “start-up” or “phase in/phase out” concept) of the Government.

The contractor shall also provide to the COR, within one hundred & eighty (180) calendar days of contract award, an internet friendly/accessible data portal or access for CBP. The data portal or access shall provide a range of information/services intended to provide current, up-to-date information and management information/controls to include but not limited to:

1. Administrative access/permissions for the COR and Alternate COR.

This document contains source selection information related to the conduct of a Federal Agency procurement, the disclosure of which is restricted by the Procurement Integrity Act (41 U.S.C. §§ 2101 et seq.). The unauthorized disclosure of such information

2. Listing of each future scheduled pilot/course and inclusive training dates;

includes training that may be in progress (started but not completed).

3. Successfully completed training (pilot/course and inclusive training dates).

4. Tracking each pilot’s home base.

5. A repository function for each pilot’s records.

6. Unique access for each pilot to download records and pre-course study materials.

7. A report generator (for example: pilot, course, base, date, aircraft) that can be saved in *.pdf and MS EXCEL formats

8. The Supporting database shall be updated daily.

In the event that training will take place in a Flight Simulation Training Device (FSTD) and in an aircraft and the airport/heliport is not co-located with the FSTD facility, the airport must be within a thirty (30) minute (rush hour traffic) or five (5) driving miles of the Full Flight Simulator (FFS) /Flight Training Device (FTD) facility.

There will be no Government Furnished Equipment (GFE) of any kind on this contract.

5.12.2 Aircraft and Equipment Maintenance

The contractor shall ensure that all aircraft and other equipment utilized under this contract are of U.S. Registration and are maintained in accordance with Federal Aviation Regulations as appropriate to their Operating Certificate(s).

5.13 Kickoff Meeting

No later than thirty (30) business days after the effective date of the award, key members of the contractor’s staff who will be assigned major responsibility for carrying out the tasks of the contract shall meet with the Contracting Officer, Contracting Officer Representative (COR) and other interested government personnel within CBP at a location to be determined at a later date. This meeting will ensure the Contractor and the Government have a common understanding; in addition they will discuss the project’s objective’s, planned course of action, milestones and deliverables, and resolve any differences between the CBP technical requirements and the Contractor’s approach.

This document contains source selection information related to the conduct of a Federal Agency procurement, the disclosure of which is restricted by the Procurement Integrity Act (41 U.S.C. §§ 2101 et seq.). The unauthorized disclosure of such information

5.14 Monthly Status Reports

The Contractor shall submit a monthly status report that must be provided to the Contracting Officer Representative (COR), Contracting Officer (CO) and Contract Specialist (CS) via email by the 25th business day following the end of each month for review, processing, and acceptance. Each report shall summarize activities for the preceding month, to include work accomplished, work planned, any problems encountered/anticipated and resolved, and any other pertinent issues, as well as identified significant work-ahead for the next reporting period.

The format should be in Microsoft (MS) Suite to include MS Word, MS Excel, MS PowerPoint, MS Access or Adobe Acrobat (PDF).

At a minimum, this report shall include a narrative description of the following items:

• Management Summary. Document any major problems/issues and any significant progress or events.

• Resource Expenditures. Funds expended, including travel and ODCs, during the reporting period for each deliverable, cumulative total, and funds remaining on the Contract.

• Narrative. Description of work performed in conjunction with the tasks/deliverables during the reporting period and work anticipated to be performed during the next month, including discussions of any problems/issues and recommendations for correction by the 25th business day following the end of each month.

• Specific action that the Contractor would like CBP to undertake to help alleviate an identified problem.

• A monthly summary of number courses trained for the month by type of course, to include year to date course totals for each airframe.

• Name of the pilot, in the event a pilot’s performance in training is less than expected and may not successfully complete the course without additional training. Status if authorized additional ground school, simulation periods and/or dual flight training.

• Course Critique Forms

• Invoices submitted and paid during the reporting period.

Should the 25th day of the month fall on the weekend, or Federal Holiday, the report is to be submitted the first Federal workday after the preceding weekend or Federal Holiday.

5.15 Travel

The contractor may be required to send requested personnel to meetings with CBP personnel as requested by the Government. The most probable destinations are:

• Oklahoma City, Oklahoma

This document contains source selection information related to the conduct of a Federal Agency procurement, the disclosure of which is restricted by the Procurement Integrity Act (41 U.S.C. §§ 2101 et seq.). The unauthorized disclosure of such information

• Washington, DC

• The contractor’s training facility(s)

All travel shall be in accordance with Government regulations (e.g., 46 CFR § 31.205-46, Travel Costs and 41 CFR § 300-1, Federal Travel Regulations) and with the Department of Homeland Security (DHS) and CBP guidelines.

Costs for transportation, lodging, meals, and incidental expenses shall be reimbursed in accordance with Federal Acquisition Regulation (FAR) Subsection 31.205-46 and acceptable accounting procedures. If it becomes necessary for the contractor to use the higher actual expense method repetitively or on a continuing basis in a particular area (see FAR 31.205- 46(3)(iii)), the contractor must obtain advance approval from the contracting officer and comply with all requirements for justifications and documentation set forth in FAR Subsection 31.205-46 for allowability of travel costs.

As provided in FAR 31.205-46(a)(5), the Contracting Officer may consider an advance agreement (see FAR 31.109) with the contractor to avoid confusion in the treatment of costs anticipated to be incurred in unusual or special travel situations. The advance agreement shall be incorporated in the contract.

Travel shall also include the cost of processing passports, Visas and landing fees. It shall also include the cost of the passports and all classes required by federal agencies to travel to such places that require special requirements.

5.15.1 Trip / Travel Reports

The contractor shall provide via email a Trip / Travel Report for each Government-approved trip. Each Trip Report shall include the: traveler and traveler’s organization and supervisor; sponsoring Government office; organization visited; location visited; dates of travel; duration of travel; purpose of travel; activities and accomplishments; problems or issues encountered; lessons learned; recommendations and observations; and, actual un-burdened total cost for the trip.

The contractor shall submit five (5) calendar days after each Government-approved trip, a Trip Report to the COR for review and acceptance.

A copy of each Trip Report shall be provided to the COR and CO and any Government or Contractor stakeholder with a need to know. The format should be in Microsoft (MS) Suite to include MS Word, MS Excel, MS PowerPoint, MS Access or Adobe Acrobat (PDF).

5.15.2 Draft Agenda / Meeting Schedule

Draft agenda/meeting schedule shall be sent via email by the COR to the Contractor ten

(10) business days prior to the time of travel and when the meeting requirements are

This document contains source selection information related to the conduct of a Federal Agency procurement, the disclosure of which is restricted by the Procurement Integrity Act (41 U.S.C. §§ 2101 et seq.). The unauthorized disclosure of such information finalized and funded. The COR will draft the agenda and meeting schedule prior to the scheduled meeting.

5.15.3 Meeting Minutes

The contractor shall submit the Meeting Minutes to the CO and COR electronically within five (5) business days after the meeting. The format should be in Microsoft (MS) Suite to include MS Word, MS Excel, MS PowerPoint, MS Access or Adobe Acrobat (PDF).

6. DELIVERABLES / MILESTONES AND DELIVERY SCHEDULE

6.1 Deliverables / Milestones

The contractor shall comply with the established timeframes for the milestones and deliver those items to CBP as outlined in the Deliverable / Milestone table below.

ITEM # TASK # DELIVERABLE / MILESTONE QTY ADDRESSEE DUE DATE

1. 5.1 Possess and maintain required certificates of FAA

/ AR Part 141 Flight School and / or FAA/FAR Part 142 Training Center as appropriate to the equipment Full Flight Simulator (FFS), Flight Training Device (FTD) and / or aircraft utilized for training or as approved by NATC.

The contractor shall conduct aircraft specific and generic training, coordinate knowledge testing/examinations, and coordinate practical tests/examinations as required by the FAA-FARs.

All instructors shall be FAA-FAR certified Flight and/or Ground Instructors as applicable to ensure standardization and to meet CBP Expectations of dual instruction. (M)

N/A N/A On-Going

2. 5.2 Aircraft Specific Initial Transition and Annual Recurrent Training (M)

N/A N/A On-Going

3. 5.3.1 Generic Pilot Training not Aircraft Specific (M) N/A N/A On-Going

4. 5.3.2 Conduct Training / Certifications (M) N/A N/A On-Going

5. 5.3.3 Rotary Wing (RW) Helicopter, Rotary Wing

(RW) Certified Flight Instructor (CFI) and CFI Instrument (M)

N/A N/A On-Going

6. 5.3.4 Generic Training available / conducted for Pilot Requirements (M)

N/A N/A On-Going

7. 5.3.5 Training Provider unbiased instructor and evaluator (M)

N/A N/A On-Going

8. 5.3.6 Pilot’s Performance in Training

Pilot’s performance in training is less than expected and may not successfully complete the course without additional training. The Contractor shall notify the COR via email. (D)

1 COR

Within four (4) hours from the unsuitability determination

9. 5.3.7 AMO Standardization Flight Evaluators (SFEs) and / or Instructor Pilots (IPs) review & potential improvement or modifications (M)

N/A N/A As needed

This document contains source selection information related to the conduct of a Federal Agency procurement, the disclosure of which is restricted by the Procurement Integrity Act (41 U.S.C. §§ 2101 et seq.). The unauthorized disclosure of such information

10. 5.3.8 Not Alter Course Instruction or Equipment without prior approval (M) (D)

1 COR / CO As needed

11. 5.3.9 Pilot Course Critique Forms not FAA Approved (D)

1 COR 25th business day following the end of each month

12. 5.3.10 Training Certificates (D) 1 COR Within in five (5) business days after completion of the training

13. 5.3.11 FAA Certified Equipment, Employees & Subcontractors

N/A N/A On-Going

14. 5.4 Training Requirements (M) N/A N/A On-Going

15. 5.5 Initial / Transition Aircraft Specific Course (M) N/A N/A On-Going

16. 5.6 Recurrent / Annual Aircraft Specific Course (M) N/A N/A On-Going

17. 5.7 Second in Command (SIC) as coordinated on a case by case basis – Present their COTS course of instruction (M)

N/A N/A On-Going

18. 5.8 UH-60 Maintenance Check Pilot – Present their COTS course of instruction (M)

N/A N/A On-Going

19. 5.9 UH-60 Instructor Pilot - Present their COTS course of instruction (M)

N/A N/A On-Going Recurrent Training

20. 5.10 Dual Training in the LEH (M)

Normal procedures and emergency procedures that are identical in both helicopters may be conducted in either make/model. However, normal procedures and emergency procedures that are unique to either make/model helicopter shall be conducted in that specific make/model helicopter.

The following courses are required to be available. Course(s) may be ordered as a stand-alone course(s), or may be ordered in conjunction with Initial or Recurrent training per the CO or COR. The Contractor shall present their COTS course of instruction.

1. IPC – Instrument Proficiency Check (IPC):

(FAA-FAR 61.57(d)):

2. NVG – Emergency Procedures with Night

Vision Goggles

3. ERT – Emergency Recovery Training for supplemental aircrew

N/A N/A On-Going

21. 5.11 Course Materials

• Course Syllabi

• Pre-Flight, Post Flight & Pre-debriefing checklists

• Any other classroom training materials, posters, handouts, items presented to the students.

1 COR On-Going

22. 5.11 Estimated Training Demand / Schedule for FY 2020 (M)

N/A N/A On-Going

23. 5.11.1 Training (M) N/A N/A Fifteen (15) calendar days of the requested date or as coordinated with AMO.

24. 5.11.2 Periodic Updates (D) N/A COR Annually

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25. 5.12.1 Program Management - Infrastructure, Equipment, Internet Available Services and Personnel

Internet Access / accessible data portal for CBP Information, records and information / services intended to provide up-to-date information & management information / controls

N/A

N/A

COR & Alt.

COR

On-Going

One-hundred and Eighty (180) calendar days

26. 5.12.2 Aircraft and Equipment Maintenance (M) N/A N/A On-Going

27. 5.13 Kickoff Meeting (M) N/A N/A 30 business days after award

28. 5.14 Monthly Status Reports (D) 1 CO, CS, COR

& Alt. COR 25th business day following the end of each month

29. 5.15.1 Trip / Travel Reports (D) 1 COR Five (5) calendar days after each approved trip

30. 5.15.2 Draft Agenda / Meeting Schedule to be provided by the COR (D)

N/A Contractor Schedule shall be sent via email by COR ten (10) business days prior to the time of trave.

31. 5.15.3 Meeting Minutes (D) 1 COR Five (5) business days after the meeting

6.2 Delivery Address

All deliverables shall be submitted electronically to the COR with the following address labeled for reference purposes:

Department of Homeland Security (DHS) U.S. Customs and Border Protection (CBP) Air and Marine Operations (AMO) National Air Training Center (NATC) 5020 S. Meridian Avenue Oklahoma City, OK 73119 Attn: Donna Johnston

6.3 Deliverables on Schedule

All deliverables shall be delivered to the COR no later than the dates specified in the SOW and deliverable table. Deliverables are to be transmitted with a cover letter, referencing the Contract Number, on the prime contractor’s letterhead and describing the contents.

The contractor shall produce deliverables on schedule. Any revision to the schedule must be with written consent of the Government, (e.g., Contracting Officer or COR).

This document contains source selection information related to the conduct of a Federal Agency procurement, the disclosure of which is restricted by the Procurement Integrity Act (41 U.S.C. §§ 2101 et seq.). The unauthorized disclosure of such information

Deliverables are due at CBP NATC by 5:00 P.M. Eastern Standard Time (EST) on the delivery date as otherwise agreed upon. Any deliverables received after 5:00 P.M. EST or the agreed upon date and time, will be considered late and not in compliance with the contractual agreements.

6.4 Inspection and Acceptance

The Government reserves the right to reject any deliverable based on defects with respect to completeness, correctness, clarity, and consistencies. In the event of a rejection of any deliverable, the Contracting Officer will notify the contractor in writing within five (5) business days of the receipt of the deliverable of any deficiencies to be corrected. The contractor shall have five (5) business days to correct the deficiencies.

• Accuracy - all deliverables shall be accurate in presentation, content, and shall adhere to the guidelines set forth in this document. All documentation presented to the Government shall be complete, correct, clear, and consistent.

• Clarity - deliverables shall be clear and concise.

• Timeliness - deliverables shall be submitted on or before the due date specified in the statement of work or submitted in accordance with a later scheduled date mutually agreed upon by the Government and contractor. A deliverable is considered timely if submitted on or before the date specified in the Statement of Work and, if the Government provides any written notification of deficiencies, the contractor corrects the deficiencies within five (5) business days.

The assigned CBP COR and contractor’s representative will meet monthly via conference call to review work performance and associated deliverables. Overall clarity, accuracy, and timeliness will determine acceptance of services and in accordance to the delivery schedule.

7. GOVERNMENT FURNISHED EQUIPMENT / INFORMATION

7.1 Government Furnished Equipment (GFE)

The Government will provide no Government Furnished Equipment.

7.2 Government Furnished Information (GFI)

The COR will provide via email no later than fifteen (15) calendar days after contract award the following GFI.

This document contains source selection information related to the conduct of a Federal Agency procurement, the disclosure of which is restricted by the Procurement Integrity Act (41 U.S.C. §§ 2101 et seq.). The unauthorized disclosure of such information

a. Aircrew Standardization Manuals

b. Aircraft Supplemental Manuals

c. CBP unique checklists when available and or if in CBP use.

8. PLACE OF PERFORMANCE

8.1 Place of Performance

The Contractor’s facility(s) location(s) to be provided at contract award.

8.2 Key Facilities

The Contractor’s Training Venues/Facilities to include FFS/FTDs and aircraft as per the negotiated and awarded contract shall be considered key facilities throughout the performance of the contract.

9. PERIOD OF PERFORMANCE

The period of performance shall include a one-year base period and four one-year option periods, with option to extend up to six (6) months (see table below).

1. Base Year (FY20) October 01, 2020 – September 30, 2021

2. Option Year One (FY21) October 01, 2021 – September 30, 2022

3. Option Year Two (FY22) October 01, 2022 – September 30, 2023

4. Option Year Three (FY23) October 01, 2023 – September 30, 2024

5. Option Year Four (FY24) October 01, 2024 – September 30, 2025

6. Six Month Option to Extend October 01, 2025 – March 31, 2026

The period of performance shall not exceed sixty-six (66) months.

10. SECURITY

10.1 Security

A. Classified Information

This acquisition does not involve access to classified information.

B. Sensitive Information

No sensitive…