Appendix A - Smartsheet Subscription Renewal

This appendix supports California's Smartsheet subscription renewal procurement for brand-only licensing. The document outlines the technical specifications and service requirements for maintaining an enterprise-level project management platform across state agencies. The renewal covers perpetual access to Smartsheet's cloud-based collaboration tools, including project tracking, portfolio management, resource planning, and reporting capabilities. The subscription encompasses user licensing on a per-seat basis with administrative controls, API access, and integration capabilities with existing state systems. The contract includes standard software-as-a-service support, including technical assistance, system updates, and security patches provided by the vendor throughout the subscription term.

The pricing structure reflects a subscription-based model with annual renewal options, contingent upon continued state budget allocation and vendor performance. The procurement maintains the incumbent vendor relationship, ensuring continuity of service and user training continuity across state departments. Funding sources derive from individual agency IT budgets or centralized procurement accounts, with costs distributed based on seat assignments and usage metrics. The appendix specifies technical requirements for system integration, data security standards, compliance with state information security policies, and vendor obligations regarding system uptime and service level agreements.