2. APPENDIX A_JUNE10.pdf

This is Appendix A supporting a California state contract opportunity for DocuSign Digital Signature Service under a 3 + 2 year agreement structure. The appendix establishes pricing and service level framework for the digital signature platform procurement. The contract encompasses statewide access to DocuSign's electronic signature capabilities, enabling state agencies to digitally sign, send, and manage documents across multiple departments and functions. The agreement term is structured as an initial three-year period with two optional one-year renewal periods, providing the state with flexibility to extend the relationship based on performance and continued need. Specific response deadlines, site visit requirements, and bidders' conference details should be referenced in the primary solicitation documents.

The appendix details the pricing structure, service delivery standards, and operational requirements governing the DocuSign platform implementation across California state agencies. The pricing terms establish unit costs or subscription fees for digital signature services, document processing volumes, or user access levels depending on the state's consumption model and anticipated utilization rates. The framework likely includes service level agreements addressing system uptime, response times, security protocols, and customer support requirements. Funding sources would be allocated through participating state agency budgets, with the contract enabling centralized procurement and volume pricing benefits across the state government. This master services agreement structure allows multiple agencies to utilize a single vendor relationship, reducing administrative burden and ensuring consistent digital signature capability implementation statewide.