2.2.1 Attachment 4B_Cust Complaint _CONUS_October 2021.pdf

PDF 584 KB Posted

Attached to
CONUS Generator Maintenance Services Federal contract opportunity
Solicitation number
70FB7022R00000008
Issued by
Federal Emergency Management Agency

About this file

This document outlines a federal contract opportunity for generator maintenance services. The Federal Emergency Management Agency is seeking a single-award, firm fixed-price contract for on-site generator maintenance in the continental United States. Services include annual maintenance, quarterly maintenance, return to storage, and repairs for FEMA's CONUS generator fleet. The contract term is up to five years. The solicitation is set aside for small businesses and falls under NAICS code 811310 with product service code J030. The response deadline is August 19, 2022. Interested parties must register in the System for Award Management and complete representations and certifications online. The solicitation and any amendments will be posted to SAM.gov, where prospective offerors are responsible for monitoring for changes.

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2.4.1 Amendment 0003 Form30 08.09.2022.pdf PDF
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2.2.1 Amendment 0002_Attachment 1_CONUS Maintenance Pricing_Fillable_v2 08.09.2022.xlsx XLSX spreadsheet
2.4.1 Amendment_0002 Form30 08.09.2022.pdf PDF
2.2.1 Amendment_0001 .SOLICITATION - CONUS Generator Maintenance 70FB7022R00000008 8.4.2022.pdf PDF
2.4.1 Amendment_0001 Form30 08.04.2022.pdf PDF
2.4.1 Amendment 0001_Questions and Answers_CONUS Generator Maintenance Services 08.04.2022.pdf PDF
2.2.1 Attachment 2_CONUS_Generator_PWS April 2022 v4.pdf PDF
2.2.1 Attachment 4_CONUS_QASP_October 2021.docx DOCX document
2.2.1 Attachment 7_SF_91_Motor Vehicle Accident Report - CONUS.pdf PDF
2.2.1 Attachment 8A DC Fort Worth_Wage Determination 2022.pdf PDF
2.2.1 Attachment 9 - CONUS Past Performance Questionnaire August 2022 v2.pdf PDF
2.2.1 .SOLICITATION - CONUS Generator Maintenance 70FB7022R00000008 8.1.2022.pdf PDF
2.2.1 Attachment 6_GMP_CONUS July 2021.pdf PDF
2.2.1 Attachment 3_FEMA CONUS Generator Inventory - April 2022.xlsx XLSX spreadsheet
2.2.1 Attachment 5_Auth for Repair_CONUS_October 2021.pdf PDF
2.2.1 Attachment 8B DC Frederick_Wage Determination 2022.pdf PDF
2.2.1 Attachment 1_CONUS Maintenance Pricing_Fillable_v2 July.xlsx XLSX spreadsheet
2.2.1 Attachment 4A_QA Monitoring_CONUS_October 2021.pdf PDF
2.2.1 Attachment 8 DC Atlanta_Wage Determination 2022.pdf PDF
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Text version

RFP: 70FB7022R00000008

ATTACHMENT 4B: CUSTOMER COMPLAINT FORM CONUS_October 2021_1

RFP: 70FB7022R00000008

ATTACHMENT 4B: CUSTOMER COMPLAINT FORM CONUS_October 2021_1

NAME: NAME:
PHONE2:
PHONE: PHONE NUMBER:
Service or Standard: []
ORGANIZATION: ORGANIZATION:
EMAIL: EMAIL ADDRESS:
ORGANIZATION2: []
NAME2:
EMAIL2:
SERVICE-PERFORMANCE: SERVICE OR STANDARD:
COMPLAINT RECEIVED: COMPLAINT RECEIVED (INCLUDE DATE AND TIME):
DATE1: DATE
DATE2:
TIME1: TIME
TIME2:
CONTRACTOR INFORMED: CONTRACTOR INFORMED (INCLUDE DATE AND TIME):
TIME3: TIME
TIME4:
DATE3: DATE
/1: /
DATE4:
/2: /
SOURCE: SOURCE OF COMPLAINT (INCLUDE NAME, PHONE NUMBER, ORGANIZATION AND EMAIL ADDRESS BELOW):
RESULTS: RESULTS OF COMPLAINT INVESTIGATION AND CORRECTIVE ACTIONS TAKEN BY CONTRACTOR (PROVIDE DETAILS):
NATURE2:
NATURE: NATURE OF COMPLAINT:
RESULTS2:
ATTACHMENTS2:
ATTACHMENTS: ATTACHMENTS:
SIGN: PREPARED BY (SIGN):
PRINT2:
PRINT: PREPARED BY (PRINT):
DATE5: DATE:
Date:
Additional Comments:
Comments: [Additional Comments:]
Clear:

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