1RFPAttD.pdf

PDF 110 KB Posted

Attached to
Surplus RFP for hosting, maintenance, and support
Solicitation number
S-10700-00012236
Issued by
Marion County, Oregon

About this file

This is a Reference Check Form (Attachment D) for RFP S-10700-00012236 from DAS Procurement Services for surplus hosting, maintenance, and support services. The form is designed to evaluate previous performance of proposers through reference feedback.

The form requires basic contact information for both the proposer and reference, followed by three scored questions rated on a 0-10 scale (0=Not satisfied, 5=Moderately satisfied, 10=Extremely satisfied). The questions assess: 1) overall quality of services and relationship with the proposer, 2) delivery of service, and 3) responsiveness to customer service issues and special requests such as reported problems and billing changes. Each question includes space for comments in addition to the numerical score.

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Text version

RFP S-10700-00012236 – Surplus hosting, maintenance, and support Att D

DAS Procurement Services, Version 2.0 – December 9, 2016 Page 1 of 1

ATTACHMENT D - REFERENCE CHECK FORM

Proposer Name: __________________________________________

Reference Entity: __________________________________________

Reference Contact Name: __________________________________________

Contact Telephone Number: __________________________________________

Contact Email Address: __________________________________________

Please rate the following questions on a scale of 0-10:

0 = Not satisfied 5 = Moderately satisfied 10 = Extremely satisfied.

1. How would you rate the Proposer’s overall quality of services provided and your overall relationship with the Proposer?

Score: __________

Comments: ______________________________________________________________________________

2. How would you rate the Proposer’s delivery of service?

Score: __________

Comments: ______________________________________________________________________________

3. How would you rate the Proposer’s responsiveness to customer service issues and special requests (e.g., reported problems, changes billing, etc.)?

Score: __________

Comments: ______________________________________________________________________________

File details come from the government source that posted it. Updated .