19VM3025Q0013 - QUESTIONS AND ANSWERS.pdf

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Procurement of Internet Leased Line Services for the U. S. Embassy Hanoi. Period of Performance: Jul 01, 2025 – Jun 30, 2026.
Solicitation number
19VM3025Q0013
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This document is a Questions and Answers (Q&A) file for Request for Quote (RFQ) #19VM3025Q0013, addressing Internet Leased Line Services for the U.S. Embassy Hanoi for the period of July 2025 to June 2026. The Q&A addresses five key technical inquiries from potential contractors, including specifications for backup resiliency, load balancing, network interface connectors, connectivity testing, and device installation requirements.

The document provides specific technical clarifications such as: ISPs must provide equipment to handle redundancy over two paths for connections over 10 Mbps, LC fiber connectors are required (with multimode preferred), connectivity testing IP addresses will be referenced in a separate "Internet Services Quality" table, and ISPs are permitted to install switches in the customer rack with 5U of free space and power allocation. The Q&A also indicates openness to an additional point-to-point direct fiber option between two specified physical addresses in Hanoi, Vietnam, involving a six-pair fiber optic direct connection.

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U.S. Embassy Hanoi GSO Contracting Unit

QUESTIONS AND ANSWERS

RFQ # 19VM3025Q0013 – PROCUREMENT OF INTERNET LEASED LINE SERVICES

FOR THE U.S. EMBASSY HANOI. JUL 2025 – JUN 2026

Date: April 23, 2025 No Question Answer

1 Backup Resiliency and Load Balancing: Contractor must provide a physical/logical backup and load balancing solution for all Internet and Point-to-Point connections if more than 10 Mbps.

ISP Must backup for Service ( circuit and device ) or Backup operations will be managed by the customer using their own equipment, ISP only provide circuit backup logical

For managed services, the ISP should provide equipment to automatically handle redundancy over the two paths.

2 ISP interface connectors: LC fiber connector (MM-multimode) – Gigabit interface. At certain locations with special infrastructure, can the ISP provide Singlemode?

For direct point-to-point dark fiber, yes. If from vendor equipment for leased line, then it should be multimode.

3 ISP must permit ping and trace route traffic from 169.252.0.0/16 and 169.253.0.0/16 to the ISP connection. Could you please provide the specific IP address that I can use to perform connectivity tests from my infrastructure?

Please refer to the IP addresses listed in the table under “Internet Services Quality”

4 Device of ISP at customer site. ISP would like to install switch ISP to provide circuit in the customer rack. Could you please allocate 5U of free space in the rack and provide power ( each site ..)

Yes

5 Point-to-Point Direct Fiber (Metronet) - Installation between physical addresses:

i. 7 Lang Ha, Ba Dinh, Ha Noi, Vietnam

ii. 170 Ngoc Khanh, Ba Dinh, Ha Noi, Vietnam

If it is possible, please provide this as an additional option.

U.S. Embassy Hanoi GSO Contracting Unit

· Fiber Optic, Six Pair

· Direct Point-to-Poin

Does the six pair include backup or not?

File details come from the government source that posted it. Updated .