Q&A.pdf

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Packing and Shipping
Solicitation number
19VE3018Q0005
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Q&A from the pre-proposal conference

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TENDER QUESTIONS

How is the Process?

1. All vendors qualified to provide quotes under this tender will be invited to participate in survey via email in standard format.

2. Vendors will conduct a survey at the same date/time.

3. Vendors will provide the Embassy with a quote within 48 hours after the survey.

4. The vendor with the lowest price will be awarded.

5. Notices to unsuccessful vendors will be sent via email in a standard format.

6. Notice to successful vendor will be sent via email in standard format.

7. Services will be performed.

8. Bill of Lading (BoL) is created. Invoice should be sent via email (Email address to be confirmed). DO NOT SEND INVOICES UNDER THIS TENDER TO ANY

EXISITING EMAIL ADDRESSES. A UNIQUE TENDER INVOICE EMAIL

ADDRESS WILL BE CREATED TO TRACK AND PAY INVOICES IN A TIMELY

MANNER.

Q&A

Q: Will all Brokers perform the survey at the same day and time?

A: Yes, customs agents are requested to perform the survey the same day and time

Q: Will someone from the Embassy be present when the survey is conducted?

A: Yes, one Customs and Shipping agent will be present when the Survey takes place.

Q: Should the broker quote the Sea/Air Freight?

A: Yes, the Broker should quote the Air/Sea Freight.

Q: To whom all communication should be directed?

A: All the communications, quotations, survey requests should be sent to CaracasCustomsandShipping@state.gov. DO NOT SEND INVOICES UNDER THIS TENDER

TO ANY EXISITING EMAIL ADDRESSES. A UNIQUE TENDER INVOICE EMAIL

ADDRESS WILL BE CREATED TO TRACK AND PAY INVOICES IN A TIMELY

MANNER.

Q: What is the deadline to submit the Quotations?

A: The quotation must be sent 48 hours after the broker conducts the survey.

Q: Could the quoted price change after the Broker sent the final quotation?

A: No, the quoted price cannot be changed after the broker sends the quotation, Q: Is there any way the Broker could estimate how many shipments (Inbound-Outbound) they will perform in one year?

A: No, the amount of shipments depends on pricing and competitiveness.

Q: To whom the final invoices should be directed?

A: All the invoices must be send via email, this email address will be provided once the tender is awarded. DO NOT SEND INVOICES UNDER THIS TENDER TO ANY EXISITING EMAIL

ADDRESSES. A UNIQUE TENDER INVOICE EMAIL ADDRESS WILL BE CREATED TO

TRACK AND PAY INVOICES IN A TIMELY MANNER.

Q: Will the Broker receive a confirmation when the final invoice is received?

A: Yes, an automatic reply will be sent with the specific case referring to the broker’s invoice number.

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