19TZ2023Q0002 Dar es Salaam - Mobile Telephone Services Pre-Proposal QnA.docx

Pre-Proposal Conference May 04, 2023 U.S. Embassy Dar es Salaam Tanzania

Questions and Answers submitted before Pre-Proposal Conference for Solicitation Number 19TZ2023Q0002-Mobile Telephone Services.

Is eSIM card mandatory and how many users are expected?

Yes, eSIM cards are mandatory as indicated throughout the Performance Work Statement (SECTION I) and specifically as put forth under “Plan Group One – Standard Plan.”, “Plan Group Two – Data Plan” and Section 1.1 – Equipment Package. Consequently, the requirement for eSIM cards is incorporated into Section II – Pricing, as stated in both plans as follows: “Standard size SIM and eSIM card - included in base rate.”

For the purposes of the Solicitation, the estimated number of users is 1,600 as indicated under the introduction paragraph of the Performance Work Statement section.

Does roaming include voice and data?

Yes, “roaming” shall include voice, data, and text. While the USG considers this definition of roaming to be an Industry Standard, section 1.81 of the PWS details the “price of call when roaming” and the “price of data when roaming”. These requirements make it clear that calls and data are included within the definition of “roaming”.

However, we shall add “texting” as part of this definition as shown in Amendment #1 to the solicitation

Volte is not available locally?

The US Government is unaware of VOLTE availability locally; However, the requirement is for when roaming is in USA and connectivity must be 4G LTE/5G that supports VoLTE. Please refer Section 1.4 (International Roaming) of the PWS and Section #16 (Performance Criteria) in the solicitation

Yes, it is mandatory for contracts above $250K

eSIM cards are required upon issuance of the first Task Order after award of the contract as provided under the Scope of Work, Item #6 – Addition of New Lines.

See the detailed billing requirements under section 1.8 of the solicitation