RFQ 19TH2026Q0019 Residential Cleaning Services.pdf

Embassy of the United States of America

Bangkok, Thailand

March 10, 2026

Dear Prospective Quoter:

Subject: Request for Quotations number 19TH2026Q0019

Enclosed is a Request for Quotations (RFQ) for residential housekeeping, cleaning and welcome kit set up services. If you would like to submit a quotation, follow the instructions in Section 3 of the solicitation, complete the required portions of the attached document, and submit it to the address shown on this letter.

The U.S. government intends to award contracts to responsible companies submitting acceptable offers at the lowest prices. We intend to award contracts based on initial quotations, without holding discussions, although we may hold discussions with companies in the competitive range if there is a need to do so.

Direct any questions regarding this solicitation in writing to Ramon Menendez-Carreira, Contracting Officer, email: BangkokGSOProcurement@state.gov. Questions must be written in English. Closing date for question submission will be March 17, 2026 at 4:00 PM (Bangkok local time).

The Embassy intends to conduct a site visit. The site visit will be held on March 16, 2026. The site visit for each location will be conducted at different times, schedule as follows:

1. Ruam Rudee Mansion at 10:30 AM. (Bangkok local time)

2. Nichada Regent Compound (II) at 2:00 PM. (Bangkok local time)

Vehicles are not allowed access to Ruam Rudee Mansion. The Government will not be responsible for the participants’ vehicle parking fee. The completed site visit agenda and site visit instruction will be provided upon request. Prospective offerors/quoters must provide company’s name, participant names, email address and mobile phone numbers to email: BangkokGSOProcurement@state.gov by March 12, 2026 at 12:00 PM (Bangkok local time) for the completed site visit agenda, site visit instruction and to arrange entry to the building. Attendance at the site visit is limited to two personnel per offeror/quoter.

mailto:BangkokGSOProcurement@state.gov

Quotations are due by March 24, 2026 at 4:00 PM (Bangkok local time). No quotations will be accepted after this time. Proposals must be in English and incomplete proposals will not be accepted.

Your quotation must be submitted electronically to BangkokGSOProcurement@state.gov. It is important to make sure the submission is made in specific size and format; in Adobe Acrobat (pdf) file format. The file size must not exceed 25MB. If the file size should exceed the 25MB, the submission must be made in separate files and attached to separate emails with less than 25MB each.

In order for a quotation to be considered, you must also complete and submit the following:

1. SF-1449

2. Section 1, Pricing

3. Section 5, Representations and Certifications

4. Additional information as required in Section 3

5. Proof of SAM Registration

Offerors shall be registered in the SAM (System for Award Management) database at https://www.sam.gov prior to submittal of their offer/proposal as prescribed under FAR 4.203-1. Failure to be registered at time of proposal submission may deem the offeror’s proposal to be considered non-responsible and no further consideration will be given.

Therefore, offerors are highly encouraged to register immediately if they are interested in submitting a response to this requirement.

Sincerely, Ramon Menendez-Carreira Contracting Officer

WOMEN-OWNED SMALL

BUSINESS (WOSB)

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

1. REQUISITION NUMBER PAGE 1 OF

2. CONTRACT NUMBER 3. AWARD/EFFECTIVE

DATE

4. ORDER NUMBER 5. SOLICITATION NUMBER 6. SOLICITATION ISSUE

DATE

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME b. TELEPHONE NUMBER (No collect calls)

8. OFFER DUE DATE/

LOCAL TIME

9. ISSUED BY

13b. RATING

14. METHOD OF SOLICITATION

CODE

15. DELIVER TO 16. ADMINISTERED BY CODE

18a. PAYMENT WILL BE MADE BY CODE17a. CONTRACTOR/

OFFEROR

CODE

FACILITY

CODE

CODE

TELEPHONE NUMBER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN

OFFER

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK

BELOW IS CHECKED

REQUEST

FOR QUOTE

(RFQ)

INVITATION

FOR BID

(IFB)

REQUEST

FOR

PROPOSAL

(RFP)

SEE ADDENDUM

19.

ITEM NUMBER

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Government Use Only)

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH

AND DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND

ON ANY ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS

SPECIFIED

29. AWARD OF CONTRACT: REFERENCE OFFER

DATED . . YOUR OFFER ON SOLICITATION

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR

30b. NAME AND TITLE OF SIGNER (Type or print) 30c. DATE SIGNED

31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

31b. NAME OF CONTRACTING OFFICER (Type or print) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 11/2021)

Prescribed by GSA - FAR (48 CFR) 53.212

10. THIS ACQUISITION IS UNRESTRICTED OR

NORTH AMERICAN

INDUSTRY CLASSIFICATION

STANDARD (NAICS):

SIZE STANDARD:

13a. THIS CONTRACT IS A

RATED ORDER UNDER

THE DEFENSE PRIORITIES

AND ALLOCATIONS

SYSTEM - DPAS (15 CFR 700)

SET ASIDE: % FOR:

11. DELIVERY FOR FREE ON

BOARD (FOB) DESTINATION

UNLESS BLOCK IS MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

ARE ARE NOT ATTACHED

ARE ARE NOT ATTACHED

27a. SOLICITATION INCORPORATES BY REFERENCE (FEDERAL ACQUISITION REGULATION) FAR 52.212-1, 52.212-4. FAR 52.212-3

AND 52.212-5 ARE ATTACHED. ADDENDA

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

8(A)

ECONOMICALLY

DISADVANTAGED

WOMEN-OWNED SMALL

BUSINESS (EDWOSB)

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

(SDVOSB)

HUBZONE SMALL

BUSINESS

SMALL BUSINESS

NOTE: OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30. 38

19TH2026Q0019

Ramon Menendez-Carreira 662-205-5320

U.S. Embassy Bangkok (See Attached)

1 Residential Housekeeping, Cleaning and Welcome Kit 1 all Set up Services

(See Attached)

3/10/2026

3/24/2026

04:00 PM

U.S. Embassy Bangkok GSO/Procurement 120-122 Wireless Rd., Lumpini, Pathumwan, Bangkok, Thailand 10330

TABLE OF CONTENTS

SECTION 1 – THE SCHEDULE

• SF 1449 cover sheet

• Continuation To SF-1449, RFQ Number 19TH2026Q0019, Prices, Block 23

• Continuation To SF-1449, RFQ Number 19TH2026Q0019, Schedule of

Supplies/Services, Block 20 Description/Specifications/Work Statement

SECTION 2 – CONTRACT CLAUSES

• Contract Clauses

• Addendum to Contract Clauses – FAR Clauses Prescribed in Part 12

• Addendum to Contract Clauses – FAR and DOSAR Clauses not Prescribed in Part 12

SECTION 3 – SOLICITATION PROVISIONS

• Solicitation Provisions

• Addendum to Solicitation Provisions – FAR Provisions Prescribed in Part 12

• Addendum to Solicitation Provisions – FAR and DOSAR Provisions not Prescribed in Part 12

SECTION 4 – EVALUATION FACTORS

• Evaluation Factors

• Addendum to Evaluation Factors – FAR and DOSAR Provisions not Prescribed in

Part 12

SECTION 5 – REPRESENTATIONS AND CERTIFICATIONS

• Offeror Representations and Certifications

SECTION 1 - THE SCHEDULE

CONTINUATION TO SF-1449,

RFQ NUMBER 19TH2026Q0019

PRICES, BLOCK 23

1. PRICES AND PERIOD OF PERFORMANCE

The Contractor shall perform residential housekeeping, cleaning and welcome kit set up work, including furnishing all labor, cleaning supplies, equipment, transportation and services, for U.S. Embassy Bangkok. The price listed below shall include all labor, cleaning supplies, transportation and insurance (see FAR 52.228-3 and 52.228-5), overhead, and profit. The Government will pay the Contractor the fixed rate per square meter for services that have been satisfactorily performed.

Because the residential housekeeping, cleaning and set up services are based on indefinite delivery/indefinite quantity contract, the minimum and maximum amounts are defined below:

Minimum: The Government shall place orders totaling a minimum of 10,000 THB per year. This reflects the contract minimum for the base year and each option period.

Maximum: The amount of all orders shall not exceed 3,300,000 THB per year. This reflects the contract maximum for the base year and each option period for all services.

The performance period of this contract is from the start date specified on Standard Form 1449 of the contract and continuing for 12 months, with two one-year options to renew.

1.1 VALUE ADDED TAX

VALUE ADDED TAX. Value Added Tax (VAT) is not included in the CLIN rates.

Instead, it will be priced as a separate line item in the contract and on invoices. The Ministry of Foreign Affairs protocol practice dictates residential housekeeping, cleaning and welcome kit set up services are subject to VAT; this percentage is multiplied against all portions. It is reflected for each performance period.

1.2 Offers and Payment in U.S. Dollars.

U.S. firms are eligible to be paid in U.S. dollars. U.S. firms desiring payment in U.S.

dollars should commit their offer in U.S. dollars. A U.S. firm is defined as a company which operates as a corporation incorporated under the laws of a state within the United States. Any firm, which is not a U.S. firm, is a foreign firm. Any firm that does not meet the above definition of U.S. firm shall submit its prices and receive payment in local currency.

1.3 PRICES

1.3.1 BASE YEAR (Base Term: Twelve (12) Months)

Description Estimated Yearly

Quantity

Unit Unit Price Total Yearly Price

A. Standard Cleaning Services 10,000

Square Meters

B. Light Cleaning Services. 6,000 Square

C. Set up Services 90 Job

D. Optional Steam Cleaning Service 5 Piece

E. Supplemental Services

(1) Standard Cleaning Services 250 Square

Meters

(2) Light Cleaning Services. 250 Square

(3) Set up Services 5 Job

(4) Optional Steam Cleaning Service 1 Piece

F. The Defense Base Act Insurance for Base Year Contract.

1 Lot

G. Value Added Tax (VAT) 7% 1 Lot

C. TOTAL PRICE FOR BASE YEAR

= A+B+C+D+E(1)+E(2)+E(3)+E(4)+F+G

1.3.2. OPTION YEAR ONE (1) PRICES (Option Term: Twelve (12) Months)

Description Estimated Yearly

Quantity

Unit Unit Price Total Yearly Price

A. Standard Cleaning Services 10,000

Services. 6,000

D. Optional Steam Cleaning Service 5 Piece

E. Supplemental Services.

(1) Standard Cleaning Services 250 Square

Meters

(2) Light Cleaning Services. 250 Square

(4) Optional Steam Cleaning Service 1 Piece

F. The Defense Base Act Insurance for Option Year One Contract

C. TOTAL PRICE FOR OPTION YEAR ONE (1)

1.3.3. OPTION YEAR TWO (2) PRICES (Option Term: Twelve (12) Months)

Description Estimated Yearly

Quantity

Unit Unit Price Total Yearly Price

A. Standard Cleaning Services 10,000 Square

Services. 6,000 Square

D. Optional Steam Cleaning Service 5 Piece

E. Supplemental Services.

(1) Standard Cleaning Services 250 Square

Meters

(2) Light Cleaning Services 250 Square

(4) Optional Steam Cleaning Service 1 Piece

F. The Defense Base Act Insurance for Option Year Two Contract

C. TOTAL PRICE FOR OPTION YEAR TWO (2)

1.3.4. GRAND TOTAL OF BASE AND ALL OPTION YEARS

Base Year Total

Option Year 1 Total

Option Year 2 Total

GRAND TOTAL

CONTINUATION TO SF-1449,

RFQ NUMBER 19TH2026Q0019

SCHEDULE OF SUPPLIES/SERVICES, BLOCK 20

DESCRIPTION/SPECIFICATIONS/WORK STATEMENT

1. SCOPE OF WORK

The purpose of this Indefinite Delivery/Indefinite Quantity (IDIQ) contract is to obtain residential housekeeping, cleaning and set up services for real property owned or managed by U.S. Embassy Bangkok located in Bangkok, Samutprakarn (Bangna) and Nonthaburi. The Contractor shall perform housekeeping services, cleaning services, steam cleaning services and initial set up services for welcome kits in all designated spaces including, but not limited to bedrooms, restrooms, living room, dining room, kitchen, windows, balcony and fire escape area, bathrooms, furniture, walls, ceilings, porches, patios, and other areas of the residences. At the Contractor’s expense, the Contractor shall be responsible for the transportation of contractor’s workforce and their equipment to and from the residences to be serviced. The contract will be for a one-year period from the date specified on Standard Form 1449 of the contract, with two one-year options.

The Contractor shall furnish all managerial, administrative, and direct labor personnel that are necessary to accomplish the work in this contract. Contractor employees shall be on site only for contractual duties and not for other business purposes.

The real property owned or managed by the U.S. government includes over 500 residences, about 80% of the residences are in Bangkok and Samutprakarn (Bangna) with the rest in Nonthaburi.

Bangkok and Samutprakarn (Bangna) residences include house, mid-rise and high-rise apartments with total service areas ranging from 75 square meters to 350 square meters.

There are less than 15 residences in central Bangkok that total service area exceeds 215 square meters. Nonthaburi residences service areas generally range from 120 square meters to 237 square meters.

1.1 GENERAL INSTRUCTIONS

The Contractor shall prepare general instructions for the work force. The Contractor shall provide drafts to the Contracting Officer's Representative (COR) for review within five days after contract award. The Contracting Officer’s Representative must approve these general instructions before issuance.

1.2 DUTIES AND RESPONSIBILITIES

1.2.1 The real property owned or managed by U.S. Embassy Bangkok require an escort and can only be entered during scheduled times. The General Instructions shall emphasize security requirements so that accidental security violations do not occur.

1.2.2. The Contractor shall schedule service requirements to ensure that these are done in the order and time frame that are most efficient and have the least impact on normal operations.

1.2.3. Contractor shall determine schedules presented which meet the needs of the individual facility and it will cause minimal disruption to the normal operation of the facility. The Contractor’s working hours will be from 9.00 AM – 4.00 PM from Monday to Friday except local holidays. The services shall be completed within 3 hours if the residence’s total service area is less than 250 square meters. The total service hours to be performed for the residence which has the total service area equivalent or greater than 250 square meters can be adjusted to be more than 3 hours and the final decision on total service hours shall be made by the Housing Coordinator on the service date.

1.2.4. Supplemental Services are services that are defined as all services listed on the contract but are required at times other than the specified workday (for example, work scheduled Sunday or local holiday) or other than the Contractor’s working hours (beginning before or continuing after 9.00 AM – 4.00 PM). The Contractor shall provide these services in addition to the scheduled services specified in this contract. The Government shall order these services as needed basis. The Government may require the Contractor to provide supplemental services with 24 hours advance notice.

1.2.5. If there are any changes to the service schedule, the Government reserves the right to cancel or re-schedule the services. The Government will notify the Contractor at least 24 hours prior to the service schedule with no cancellation cost or re-schedule cost to the Government. If the Contractor was notified less than 24 hours prior to the service schedule, the Government shall be responsible for the cancellation fee up to the total service charge specified on the task order.

1.3 TYPE OF SERVICES

1.3.1 Standard Cleaning Services Requirements shall consist of:

1.3.1.1 Furniture:

a) Cleaning all furniture in the residence.

b) Vacuuming all upholstery.

c) Vacuuming all beds and turning over mattresses.

d) Wiping down and cleaning all wooden furniture including inside of drawers.

e) Cleaning China cabinet glass, shelves, tops, and sides.

f) Ensuring all glass furniture is free of dirt, dust, lint, and residue.

g) Wiping down all furniture including dehumidifiers, air purifiers, water dispensers and embassy provided water bottles.

1.3.1.2 Floors:

a) Vacuuming all carpeted flooring, using stain remover as needed for any preexisting carpet stain.

b) Mopping all floors including wood, tile, stone, and linoleum flooring.

c) Cleaning underneath all existing furniture.

1.3.1.3 Lights and Fans:

a) Cleaning and dusting all lamps and lampshades.

b) Cleaning and dusting all ceiling lights and light fixtures.

c) Check all lights and fans. Make the COR aware of any lights or fans that are not working properly.

1.3.1.4 Ceilings, Closets, Walls, and Doors:

a) Dusting and cleaning all walls in the residence.

b) Dusting and cleaning all doors including door jambs, door handles/knobs, and locks.

c) Dusting and cleaning all shelving, hanging rods, door vents, and air conditioners.

d) Wiping down all hand railing.

1.3.1.5 Windows

a) Cleaning all glass windows inside the residence.

b) Cleaning the windows on the outside including window frames, glass, and sliding rail areas (if the Contractor can perform this task safely).

c) Cleaning all window screens and sliding rails.

d) Ensuring all windows are free of dirt, lint, and residue.

e) Cleaning all window blinds and ensuring that they are free of dust, dirt, lint, and residue.

1.3.1.6 Outside and Adjacent Areas:

a) Washing and sweeping outside areas to include porches, fire escapes, and balconies.

b) Wiping down walls, doors and door moldings connected to the residence’s porch, fire escape, and balconies.

1.3.1.7 Appliances:

a) Cleaning all appliances in the residence, including but not limited to:

a. Gas Range: Cleaning and removing grease on the outside and inside surfaces to include under top lids, oven, and boiler tray.

b. Refrigerator: Removing and cleaning all shelves and storage bins and cleaning door seals and surfaces inside and outside the refrigerator.

c. Washer: Cleaning all surfaces, inside drum and lid, clean behind and underneath washer.

d. Dryer: Cleaning all surfaces, inside drum and door filters, clean behind and underneath the dryer.

e. Microwave: Cleaning inside and outside the microwave.

f. Dehumidifier (Not exceed 6 units per residence): Wiping down all surfaces inside and outside of the dehumidifier including vacuuming inside of the dehumidifier. The remaining water in the dehumidifier’s tank shall be removed. The dehumidifier shall be free of dust and visible dirt.

The training material and one training session for the Contractor to perform this task shall be provided by the Government.

g. Air Purifier (Not exceed 6 units per residence): Wiping down all surfaces inside and outside of the air purifier including vacuuming inside of the air purifier. The air purifier’s filter which shall be provided by the Government shall be changed by the Contractor. The training material and one training session for the Contractor to perform this task shall be provided by the Government.

1.3.1.8 Bathrooms:

a) Removing all mold, mildew, soap scum and water calcium build up from bathtubs, walls, showers, sinks and toilet bowls.

b) Cleaning all fixtures and mirrors.

c) Cleaning pipes under the sinks.

d) Cleaning and wiping down behind toilet area.

e) Cleaning all bathroom cabinets.

f) Cleaning and wiping down all shower doors.

1.3.1.9 Surface:

a) Cleaning and wiping down all surfaces to include counters and built in shelving.

1.3.2 Light Cleaning Services Requirements shall consist of:

1.3.2.1 Furniture:

a) Wiping down all furniture, the furniture shall be free from dirt and dust

b) Turning over mattresses.

c) Wiping down all wooden furniture including the inside of drawers.

d) Wiping down cabinet glass, shelves, tops, and sides.

e) Wiping down all glass furniture so they are free of dirt, dust, lint, and residue.

f) Wiping down all furniture including dehumidifiers, air purifiers, water dispensers, and embassy provided water dispensers.

1.3.2.2 Floors:

a) Vacuuming all carpeted flooring.

b) Moping all floors including tile, stone, and linoleum flooring.

1.3.2.3 Lights and Fans:

a) Dusting all lamps and lampshades

b) Check all lights and fans. Make COR aware if any lights or fans that are not working properly.

1.3.2.4 Windows:

a) Cleaning all glass windows inside the residence.

b) Cleaning the windows on the outside side including window frames, glass, and sliding rail areas (if the Contractor can perform this task safely).

1.3.2.5 Outside and Adjacent Areas:

a) Sweeping outside areas to include porches, fire escapes, and balconies.

1.3.2.6 Appliances:

a) Cleaning all appliances, including but not limited to:

a. Gas Range: Wiping down inside and outside surfaces including under top lids, oven, and boiler tray, the gas range shall be free from dust and visible dirt.

b. Refrigerator: Wiping down all shelves and storage bins, the refrigerator shall be free from dust and visible dirt.

c. Washer: Wiping down all surfaces inside and outside of the washer, the washer shall be free from visible dust and dirt.

d. Dryer: Wiping down all surfaces, the dryer shall be free from dust and visible dirt.

e. Microwave: Wiping down inside and outside of the microwave, the microwave shall be free of dust and visible dirt.

f. Dehumidifier (Not exceed 6 units per residence): Wiping down all surfaces inside and outside of the dehumidifier including vacuuming inside of the dehumidifier. The remaining water in the dehumidifier’s tank shall be removed. The dehumidifier shall be free of dust and visible dirt.

The training material and one training session for the Contractor to perform this task shall be provided by the Government.

g. Air Purifier (Not exceed 6 units per residence): Wiping down all surfaces inside and outside of the air purifier including vacuuming inside of the air purifier. The air purifier’s filter which shall be provided by the Government shall be changed by the Contractor. The training material and one training session for the Contractor to perform this task shall be provided by the Government.

1.3.3 Set up Services shall consist of:

1.3.3.1 Welcome Kit:

a) The Contractor shall open and unpack the welcome kit while ensuring the welcome kit boxes are kept in good condition. A standard inventory on the contents of the welcome kit will be sent to the Contractor prior to the scheduled set up. The Contractor must inform the Housing Coordinator immediately if any welcome kit items are damaged or missing.

b) The Contractor shall prepare the residence by making the beds and hanging up towels in the bathrooms.

c) The Contractor shall remove all dishes and utensils from the welcome kit and will place the clean dishes and utensils in the kitchen drawers and cabinets.

d) The Contractor shall remove the additional items from the welcome kit (toaster, coffee maker, etc.) and place in the kitchen.

e) The Contractor shall place the vacuum cleaner and the boxes for the welcome kit in the storage room/maid’s quarters.

f) The Contractor is fully responsible for any damage to the welcome kit item during the setup which is performed by the Contractor’s personnel.

1.3.4 Optional Steam Cleaning Services shall consist of:

1.3.4.1 Optional steam cleaning or other deep cleaning of furniture may require additional specialized upholstery cleaning service such as sofa, recliner, dining chairs, mattress, or other soft furniture. These services may be requested by the COR when standard or light cleaning services are not sufficient. During the Contractor performing any services under this contract, if the Contractor finds any item which is stained and requires a steam cleaning service, the Contractor shall inform the COR immediately.

2. MANAGEMENT AND SUPERVISION

2.1 The Contractor shall designate a representative who shall be responsible for onsite supervision of the Contractor’s workforce. This supervisor shall be the focal point for the Contractor and shall be the point of contact with U.S. government personnel. The supervisor shall have basic English language skills to be able to communicate with members of U.S. government staff. The supervisor shall have supervision as his or her sole function. The Contractor shall also have at least one personnel who is able to communicate in English fluently available by phone during the scheduled service times.

2.2 The Contractor shall maintain schedules. The schedules shall take into consideration the hours that the staff can effectively perform their services.

2.3 The Contractor will be given a minimum of three business days advance notice regarding the locations and the number of houses that require the services, except for supplemental services which will have at least 24 hours advance notice. The Contractor will not be required to clean more than three houses per day. However, The Contractor shall perform multiple services simultaneously at three different locations when requested by the Government. The Contractor is responsible for ensuring the Contractor’s personnel knows the location of a scheduled services and arrives to work on time.

2.4 The Contractor shall provide a finish time for each service before starting the services and ensure that the Contractor’s personnel who perform the task at the site do not leave the premises until Government personnel is able to walk through the property and sign off that all work has been finished. The Contractor shall take photos of any damaged property, fixtures, walls, appliances, and other items discovered in the residences during the services. The Contractor shall provide the information to Government personnel during the walk through at the completion of the service and send the photos to the COR via email within 24 hours after service completion.

3. LOCATIONS FOR SERVICES

The real property owned or managed by the U.S. government (USG) which requires the services under this contract are located in Bangkok, Samutprakarn (Bangna) and Nonthaburi. The actual location will be provided with a minimum of three business days prior to the service date.

4. PERSONNEL

4.1 General.

The Contractor shall maintain discipline at the site and shall take all reasonable precautions to prevent any unlawful, riotous or disorderly conduct by Contractor employees at the site. The Contractor shall preserve peace and protect persons and property on site. The Government reserves the right to direct the Contractor to remove an employee from the worksite for failure to comply with the standards of conduct. The Contractor shall immediately replace such an employee to maintain continuity of services at no additional costs to the Government.

4.2 Standard of Conduct.

Uniforms and Personal Equipment. The Contractor's employees shall wear clean, neat and complete uniforms when on duty. All employees shall wear uniforms approved by the Contracting Officer's Representative (COR). The uniforms, at a minimum shall be T- Shirts or Polo shirts with the Contractor’s name on the shirt.

4.2.1 Neglect of duties shall not be condoned. The Contractor shall enforce no sleeping while on duty, unreasonable delays or failures to carry out assigned tasks, conducting personal affairs during duty hours and refusing to render assistance or cooperate in upholding the integrity of the worksite security.

4.2.2 Disorderly conduct, use of abusive or offensive language, quarreling, intimidation by words, actions, or fighting shall not be condoned. Also included is participation in disruptive activities, which interfere with normal and efficient Government operations.

4.2.3 Intoxicants and Narcotics. The Contractor shall not allow its employees while on duty to possess, sell, consume, or be under the influence of intoxicants, drugs or substances that produce similar effects.

4.2.4. Criminal Actions. Contractor employees may be subject to criminal actions as allowed by law in certain circumstances. These include but are not limited to the following actions:

4.2.4.1 Falsification or unlawful concealment, removal, mutilation, or destruction of any official documents or records or concealment of material facts by willful omission from official documents or records.

4.2.4.2 Unauthorized use of Government property, theft, vandalism, or immoral conduct.

4.2.4.3 Unethical or improper use of official authority or credentials; security violations;

or, organizing or participating in gambling in any form.

4.3 Notice to the Government of Labor Disputes

The Contractor shall inform the COR of any actual or potential labor dispute that is delaying or threatening to delay the timely performance of this contract.

4.4 Personnel Security

4.4.1 After the Contractor receives the service requests from the Government, the Contractor shall provide the following list of data on each employee who will be working under the contract and the vehicle’s information which will park at the site. The Contractor shall include a list of workers, supervisors and driver assigned to each service task. The list shall include:

a) Full name of workers, supervisors including driver which match National Identification Card or Passport

b) Vehicle’s information

a. Vehicle type (e.g. pick-up truck, motorcycle)

b. Vehicle’s plate number

c. Vehicle’s brand and model

d. Vehicle’s color

The above information must be submitted to the COR at least two business days before commencing service requests from the Government.

The Contractor’s workers, supervisors and driver assigned to each service must bring National Identification Card or passport to the site to verify their identity. Copies of those documents are not acceptable. The Government reserves the right to deny access to U.S.-owned and U.S.-operated facilities to any individual.

5. MATERIALS AND EQUIPMENT

The Contractor shall provide all necessary janitorial supplies and equipment, including mops, brooms, dust rags soap, detergents, cleaners, etc. to perform the work identified in this contract.

6. GOVERNMENT PROPERTY

6.1 The Contractor is responsible for the proper care use of Government property.

The Contractor shall pay all costs for repair or replacement of Government property that is damaged or destroyed due to Contractor negligence. The Government property or items include but not limited to the residence, furniture, appliances etc.

7. INSURANCE

7.1 Amount of Insurance. The Contractor is required to provide whatever insurance is legally necessary. The Contractor shall, at its own expense, provide and maintain the following insurance amounts during the entire performance period:

7.2 General Liability (includes premises/operations, collapse hazard, products, completed operations, contractual, independent contractors, broad form property damage, personal injury)

7.2.1. Bodily Injury stated in Thai Baht:

Per Occurrence THB 200,000.00 Cumulative THB 2,000,000.00

7.2.2. Property Damage stated in Thai Baht:

Per Occurrence THB 500,000.00 Cumulative THB 500,000.00

7.3 The types and amounts of insurance are the minimums required. The Contractor shall obtain any other types of insurance required by local law or that are ordinarily or customarily obtained in the location of the work. The limit of such insurance shall be as provided by law or sufficient to meet normal and customary claims.

7.3.1 For those Contractor employees assigned to this contract who are either United States citizens or direct hire in the United States or its possessions, the Contractor shall provide workers’ compensation insurance in accordance with FAR 52.228-3.

7.3.2 The Contractor agrees that the Government shall not be responsible for personal injuries or for damages to:

7.3.2.1 Any property of the Contractor,

7.3.2.2 Its officers, agents, servants, employees, or any other person arising from an incident to the Contractor's performance of this contract.

7.4 The Contractor shall hold harmless and indemnify the Government from any and all claims arising, except in the instance of gross negligence on the part of the Government.

7.5 The Contractor shall obtain adequate insurance for damage to, or theft of, materials and equipment in insurance coverage for loose transit to the site or in storage on or off the site.

7.6 Government as Additional Insured. The general liability policy required of the Contractor shall name "the United States of America, acting by and through the Department of State", as an additional insured with respect to operations performed under this contract.

7.7 Time for Submission of Evidence of Insurance. The Contractor shall provide evidence of the insurance required under this contract within ten (10) calendar days after contract award. The Government may rescind or terminate the contract if the Contractor fails to timely submit insurance certificates identified above.

8. LAWS AND REGULATIONS

8.1 Without additional expense to the Government, the Contractor shall comply with all laws, codes, ordinances, and regulations required to perform this work. In the event of a conflict among the contract and requirements of local law, the Contractor shall promptly advise the Contracting Officer of the conflict and of the Contractor's proposed course of action for resolution by the Contracting Officer.

8.2 The Contractor shall comply with all local labor laws, regulations, customs, and practices pertaining to labor, safety, and similar matters, to the extent that such compliance is not inconsistent with the requirements of this contract.

9. DELIVERABLES

The following items shall be delivered under this contract:

Description Quantity Delivery To Date

1.1 General Instructions 1 COR 5 days after award

4.4.1 List of Personnel 1 COR

2 business days prior to commencing the service requests

7. Evidence of Insurance 1 COR 10 days after award

8. Licenses and Permits 1 COR Date of award

10. QUALITY ASSURANCE AND SURVEILLANCE PLAN (QASP)

This plan provides an effective method to promote satisfactory contractor performance.

The QASP provides a method for the Contracting Officer's Representative (COR) to monitor Contractor performance, advise the Contractor of unsatisfactory performance, and notify the Contracting Officer of continued unsatisfactory performance. The Contractor, not the Government, is responsible for management and quality control to meet the terms of the contract. The role of the Government is to monitor quality to ensure that contract standards are achieved.

Performance Objective Scope of Work Para Performance Threshold Services.

Performs all services set forth in the scope of work.

1 through 9

All required services are performed and no more than one

(1) customer complaint is received per month.

10.1 Surveillance . The COR will receive and document all complaints from Government personnel regarding the services provided. If appropriate, the COR will send the complaints to the Contractor for corrective action.

10.2 Standard. The performance standard is that the Government receives no more than one (1) customer complaint per month. The COR shall notify the Contracting Officer of the complaints so that the Contracting Officer may take appropriate action to enforce the inspection clause (FAR 52.212-4, Terms and Conditions-Commercial Products and Commercial Services), if there are more than one (1) customer complaint is received per month.

10.3 Procedures.

(a) If any Government personnel observe unacceptable services, either incomplete work or required services not being performed they should immediately contact the COR.

(b) The COR will complete appropriate documentation to record the complaint.

(c) If the COR determines the complaint is invalid, the COR will advise the complainant. The COR will retain the annotated copy of the written complaint for his/her files.

(d) If the COR determines the complaint is valid, the COR will inform the Contractor and give the Contractor additional time to correct the defect, if additional time is available. The COR shall determine how much time is reasonable.

(e) The COR shall, as a minimum, orally notify the Contractor of any valid complaints.

(f) If the Contractor disagrees with the complaint after investigation of the site and challenges the validity of the complaint, the Contractor will notify the COR. The COR will review the matter to determine the validity of the complaint.

(g) The COR will consider complaints as resolved unless notified otherwise by the complainant.

(h) Repeat customer complaints are not permitted for any services. If a repeat customer complaint is received for the same deficiency during the service period, the COR will contact the Contracting Officer for appropriate action under the Inspection clause.

SECTION 2 - CONTRACT CLAUSES

52.212-4 TERMS AND CONDITIONS – COMMERCIAL PRODUCTS AND

COMMERCIAL SERVICES (JAN 2026) IS INCORPORATED BY

REFERENCE. (SEE SF-1449, BLOCK 27A)

None

ADDENDUM TO CONTRACT CLAUSES

FEDERAL ACQUISITION REGULATIONS (FAR) CLAUSES PRESCRIBED IN

PART 12

52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)

This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. In addition, the full text of a clause may be accessed electronically at: Acquisition.gov this address is subject to change.

If the Federal Acquisition Regulation (FAR) is not available at the location indicated above, use the Department of State Acquisition website at e-CFR to see the links to the FAR. You may also use an Internet “search engine” (for example, Google, Yahoo or Excite) to obtain the latest location of the most current FAR.

THE FOLLOWING FAR CLAUSES ARE INCORPORATED BY REFERENCE

CLAUSE TITLE AND DATE

52.203-11 CERTIFICATION AND DISCLOSURE REGARDING PAYMENTS TO

INFLUENCE CERTAIN FEDERAL TRANSACTIONS (SEP 2024)

52.203-17 CONTRACTOR EMPLOYEE WHISTLEBLOWER RIGHTS (NOV

2023)

52.203-19 PROHIBITION ON REQUIRING CERTAIN INTERNAL

CONFIDENTIALITY AGREEMENTS OR STATEMENTS (JAN 2017)

52.204-13 SYSTEM FOR AWARD MANAGEMENT—MAINTENANCE (JAN

2026)

52.209-6 PROTECTING THE GOVERNMENT'S INTEREST WHEN

SUBCONTRACTING WITH CONTRACTORS DEBARRED,

SUSPENDED, PROPOSED FOR DEBARMENT, OR VOLUNTARILY

EXCLUDED (JAN 2026)

https://acquisition.gov/browse/index/far https://gov.ecfr.io/cgi-bin/text-idx?SID=d9a7851186785ba2b1896db79b1b6b29&mc=true&tpl=/ecfrbrowse/Title48/48tab_02.tpl

52.209-10 PROHIBITION ON CONTRACTING WITH INVERTED DOMESTIC

CORPORATIONS (JAN 2026)

52.222-19 CHILD LABOR-COOPERATION WITH AUTHORITIES AND

REMEDIES (FEB 2026)

52.222-50 COMBATING TRAFFICKING IN PERSONS (FEB 2026)

52.226-8 ENCOURAGING CONTRACTOR POLICIES TO BAN TEXT

MESSAGING WHILE DRIVING (MAY 2024)

52.232-33 PAYMENT BY ELECTRONIC FUNDS TRANSFER-SYSTEM FOR

AWARD MANAGEMENT (OCT 2018)

52.232-40 PROVIDING ACCELERATED PAYMENTS TO SMALL BUSINESS

SUBCONTRACTORS (MAR 2023)

52.233-3 PROTEST AFTER AWARD (JAN 2026)

52.233-4 APPLICABLE LAW FOR BREACH OF CONTRACT CLAIM (JAN

2026)

52.240-91 SECURITY PROHIBITIONS AND EXCLUSIONS (JAN 2026)

52.240-93 BASIC SAFEGUARDING OF COVERED CONTRACTOR

INFORMATION SYSTEMS (JAN 2026)

52.244-6 SUBCONTRACTS FOR COMMERCIAL PRODUCTS AND

COMMERCIAL SERVICES (JAN 2026)

ADDENDUM TO CONTRACT CLAUSES

FAR AND DOSAR CLAUSES NOT PRESCRIBED IN PART 12

52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)

This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. In addition, the full text of a clause may be accessed electronically at: Acquisition.gov this address is subject to change.

If the Federal Acquisition Regulation (FAR) is not available at the location indicated above, use the Department of State Acquisition website at e-CFR to see the links to the https://gov.ecfr.io/cgi-bin/text-idx?SID=d9a7851186785ba2b1896db79b1b6b29&mc=true&tpl=/ecfrbrowse/Title48/48tab_02.tpl

THE FOLLOWING FEDERAL ACQUISITION REGULATIONS (FAR) CLAUSES

ARE INCORPORATED BY REFERENCE:

CLAUSE TITLE AND DATE

52.225-14 INCONSISTENCY BETWEEN ENGLISH VERSION AND

TRANSLATION OF CONTRACT (FEB 2000)

52.228-3 WORKERS’ COMPENSATION INSURANCE (DEFENSE BASE ACT)

(JUL 2014)

52.232-39 UNENFORCEABILITY OF UNAUTHORIZED OBLIGATIONS

(JUN 2013)

52.232-40 PROVIDING ACCELERATED PAYMENTS TO SMALL BUSINESS

SUBCONTRACTORS (MAR 2023)

THE FOLLOWING FAR CLAUSE(S) IS/ARE PROVIDED IN FULL TEXT:

52.216-18 ORDERING (AUG 2020)

(a) Any supplies and services to be furnished under this contract shall be ordered by issuance of delivery orders or task orders by the individuals or activities designated in the Schedule. Such orders may be issued from April 17, 2026 through April 16, 2029.

(b) All delivery orders or task orders are subject to the terms and conditions of this contract. In the event of conflict between a delivery order or task order and this contract, the contract shall control.

(c) A delivery order or task order is considered "issued" when—

(1) If sent by mail (includes transmittal by U.S. mail or private delivery service), the Government deposits the order in the mail;

(2) If sent by fax, the Government transmits the order to the Contractor's fax number; or

(3) If sent electronically, the Government either—

(i) Posts a copy of the delivery order or task order to a Government document access system, and notice is sent to the Contractor; or

(ii) Distributes the delivery order or task order via email to the Contractor's email address.

(d) Orders may be issued by methods other than those enumerated in this clause only if authorized in the contract.

(End of clause)

52.216-19 ORDER LIMITATIONS (OCT 1995)

(a) Minimum order. When the Government requires supplies or services covered by this contract in an amount of less than 1,000 Thai Baht, the Government is not obligated to purchase, nor is the Contractor obligated to furnish, those supplies or services under the contract.

(b) Maximum order. The Contractor is not obligated to honor-

(1) Any order for a single item in excess of 450,000 Thai Baht;

(2) Any order for a combination of items in excess of 450,000 ; or

(3) A series of orders from the same ordering office within three (3) days that together call for quantities exceeding the limitation in paragraph (b)(1) or (2) of this section.

(c) If this is a requirements contract (i.e., includes the Requirements clause at subsection 52.216-21 of the Federal Acquisition Regulation (FAR)), the Government is not required to order a part of any one requirement from the Contractor if that requirement exceeds the maximum-order limitations in paragraph (b) of this section.

(d) Notwithstanding paragraphs (b) and (c) of this section, the

Contractor shall honor any order exceeding the maximum order limitations in paragraph (b), unless that order (or orders) is returned to the ordering office within two (2) days after issuance, with written notice stating the Contractor’s intent not to ship the item (or items) called for and the reasons. Upon receiving this notice, the Government may acquire the supplies or services from another source.

52.216-22 INDEFINITE QUANTITY (FEB 2026)

(a) This is an indefinite-quantity contract for the supplies or services specified, and effective for the period stated, in the Schedule. The quantities of supplies and services specified in the Schedule are estimates only and are not purchased by this contract.

(b) Delivery or performance shall be made only as authorized by orders issued in accordance with the Ordering clause. The Contractor shall furnish to the Government, when and if ordered, the supplies or services specified in the Schedule up to and including the quantity designated in the Schedule as the "maximum." The Government shall order at least the quantity of supplies or services designated in the Schedule as the "minimum."

(c) Except for any limitations on quantities in the Order Limitations clause or in the Schedule, there is no limit on the number of orders that may be issued. The Government may issue orders requiring delivery to multiple destinations or performance at multiple locations.

(d) Any order issued during the ordering period of this contract and not completed within that period shall be completed by the Contractor within the time specified in the order, which may include order options to be exercised after the ordering period of this https://www.acquisition.gov/far/part-52#FAR_52_216_21 contract but before the end of the period of performance of the order. The contract shall govern the Contractor's and Government's rights and obligations with respect to that order, including options exercised, to the same extent as if the order were completed during the contract's ordering period; provided, that the Contractor shall not be required to make any deliveries under this contract after one year beyond the contract’s effective period.

(End of clause)

52.216-27 SINGLE OR MULTIPLE AWARDS (OCT 1995)

The Government may elect to award a single delivery order contract or task order contract or to award multiple delivery order contracts or task order contracts for the same or similar supplies or services to two or more sources under this solicitation.

(End of provision)

52.217-9 OPTION TO EXTEND THE TERM OF THE CONTRACT (MAR 2000)

(a) The Government may extend the term of this contract by written notice to the Contractor within the performance period of the contract or within 30 days after funds for the option year become available, whichever is later.

(b) If the Government exercises this option, the extended contract shall be considered to include this option clause.

(a) The total duration of this contract, including the exercise of any options under this clause, shall not exceed three (3) years.

52.232-19 AVAILABILITY OF FUNDS FOR THE NEXT FISCAL YEAR

(APR 1984)

Funds are not presently available for performance under this contract beyond September 30 of the current calendar year. The Government's obligation for performance of this contract beyond that date is contingent upon the availability of appropriated funds from which payment for contract purposes can be made. No legal liability on the part of the Government for any payment may arise for performance under this contract beyond September 30 of the current calendar year, until funds are made available to the Contracting Officer for performance and until the Contractor receives notice of availability, to be confirmed in writing by the Contracting Officer.

THE FOLLOWING DOSAR CLAUSE(S) IS/ARE PROVIDED IN FULL TEXT:

CONTRACTOR IDENTIFICATION (JULY 2008)

Contract performance may require contractor personnel to attend meetings with government personnel and the public, work within government offices, and/or utilize government email.

Contractor personnel must take the following actions to identify themselves as non-federal employees:

1) Use an email signature block that shows name, the office being supported and company affiliation (e.g., “John Smith, Office of Human Resources, ACME Corporation Support Contractor”);

2) Clearly identify themselves and their contractor affiliation in meetings.

3) Identify their contractor affiliation in Departmental e-mail and phone listings whenever contractor personnel are included in those listings; and

4) Contractor personnel may not utilize Department of State logos or indicia on business cards.

652.215-70 EXAMINATION OF RECORDS

(a) With respect to matters related to this contract or a subcontract hereunder, the Department of State Office of the Inspector General, or an authorized representative, shall have upon request:

(1) Complete, prompt, and free access to all Contractor and Subcontractor files (in any format), documents, records, data, premises, and employees, except as limited by law;

and

(2) The right to interview any current Contractor and Subcontractor personnel, individually and directly, with respect to such matters.

(b) This clause may not be construed to require the contractor or any subcontractor to create or maintain any record that the contractor or subcontractor does not maintain in the ordinary course of business or pursuant to a provision of law.

(c) The Contractor shall insert a clause containing all the terms of this clause, including this paragraph (c), in all subcontracts under this contract other than acquisitions described in Federal Acquisition Regulation 15.209(b)(1).

652.216-70 ORDERING - INDEFINITE-DELIVERY CONTRACT (APR 2004)

The Government shall use one of the following forms to issue orders under this contract:

https://www.ecfr.gov/current/title-48/section-652.215-70#p-652.215-70(c)

(a) The Optional Form 347, Order for Supplies or Services, and Optional Form 348, Order for Supplies or Services Schedule - Continuation; or,

(b) The DS-2076, Purchase Order, Receiving Report and Voucher, and DS- 2077, Continuation Sheet.

652.232-70 PAYMENT SCHEDULE AND INVOICE SUBMISSION (FIXED

PRICED) (AUG 1999)

(a) General. The Government shall pay the Contractor as full compensation for all work required, performed, and accepted under this contract the firm fixed-price stated in this contract.

(b) Invoice Submission. The Contractor shall submit invoices electronically to email usembbkkdbo@state.gov. To constitute a proper invoice, the invoice shall include all the items required by FAR 32.905(e)

The Contractor shall show Value Added Tax (VAT) as a separate item on invoices submitted for payment. The invoice shall be issued by using following address:

U.S. Embassy Bangkok

ATTN: FMO

120 – 122 Wireless Road, Lumpini, Pathumwan, Bangkok 10330

(c) Contractor Remittance Address. The Government will make payment to the Contractor’s address stated on the cover page of this contract, unless a separate remittance address is shown below:

652.236-70 ADDITIONAL SAFETY MEASURES (OCT 2017)

In addition to the safety/accident prevention requirements of FAR 52.236-13, Accident Prevention Alternate I, the contractor shall comply with the following additional safety measures.

(a) High Risk Activities. If the project contains any of the following high risk activities, the contractor shall follow the section in the latest edition, as of the date of the solicitation, of the U.S. Army Corps of Engineers Safety and Health manual, EM 385-1-1, that corresponds to the high risk activity. Before work may proceed, the contractor must obtain approval from the COR of the written safety plan required by FAR 52.236-13, Accident mailto:usembbkkdbo@state.gov

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