Questions and Answers_19TH2026Q0019.pdf
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- Solicitation number
- 19TH2026Q0019
- Issued by
-
Department of State US Embassy Bangkok
About this file
This is a Questions and Answers document for Solicitation No. 19TH2026Q0019 issued by the U.S. Embassy in Bangkok, Thailand for Residential Housekeeping, Cleaning and Welcome Kit Set up Services. The incumbent contractors are IFS Facility Services Company Limited and JGN Company Limited, with initial awarded amounts of 4,626,894 Thai Baht and 5,822,890.78 Thai Baht respectively. The contract covers residential cleaning services at multiple locations including Bangkok, Samutprakarn (Bangna), and Nonthaburi, with individual residences ranging from 75 to 350 square meters in service area. Based on the previous year's data, approximately 200–250 service tasks are anticipated annually, with 120–150 tasks occurring during peak season (May–September).
Service requirements include contractor working hours from 9:00 AM to 4:00 PM Monday through Friday, excluding embassy holidays, with service completion expected within three hours for residences under 250 square meters. The Housing Coordinator may authorize extended service hours for larger residences. The number of custodians required is contractor-determined, and a mandatory walkthrough is not required. The contractor must cover ladder legs to prevent floor damage but is not required to use fiberglass ladders. Withholding tax does not apply to this contract. All documents required by the solicitation must be submitted for a quotation to be considered. The contract is expected to be awarded by April 16, 2026.
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Other files
| File | Type | Posted |
|---|---|---|
| RFQ 19TH2026Q0019 Residential Cleaning Services.pdf |
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Embassy of the United States of America
Bangkok, Thailand
Solicitation No. 19TH2026Q0019
Residential Housekeeping, Cleaning and Welcome Kit Set up Services Questions and Answers
Q 1: “Who is the current contractor?”
A: The incumbent contractors are as follows:
1. IFS Facility Services Company Limited
2. JGN Company Limited.
Q 2: “What is the current contract amount?”
A: The initial award amounts are as follows:
1. JGN Company Limited’s initial awarded amount is 5,822,890.78 Thai Baht.
2. IFS Facility Services Company Limited’s initial awarded amount is 4,626,894 Thai Baht.
Q 3: “If you are unable to provide the current contract amount, what is the current budget your agency has for this project?”
A: Please refer to the response provided under question 2.
Q 4: “Square footage of each facility?”
A: As outlined in paragraph 1 under Section 1, Continuation to SF-1449, Schedule of Supplies/Services, Block 20 Description/Specifications/Work Statement, Bangkok and Samutprakarn (Bangna) residences include house, mid-rise and high-rise apartments with total service areas ranging from 75 square meters to 350 square meters each. There are less than 15 residences in central Bangkok for which the total service area exceeds 215 square meters. Nonthaburi residences service areas generally range from 120 square meters to 237 square meters.
Q 5: “Frequency of Services?”
A: Based on the previous year, the total number of service tasks was approximately 200–
250. During the peak season, from May to September, the volume accounted for approximately 120–150 tasks.
Q 6: “Do you require a technical written proposal? Or, just a pricing?”
A: In order for a quotation to be considered, the offeror shall submit all documents required by the solicitation.
Q 7: “Number of custodians required?”
A: Number of custodians shall be determined by the Contractor.
Q 8: “Time frame to clean? Between hours?”
A: As outlined in paragraph 1.2.3 under Section 1, Continuation to SF-1449, Schedule of Supplies/Services, Block 20 Description/Specifications/Work Statement, the Contractor’s working hours will be from 9.00 AM – 4.00 PM from Monday to Friday except embassy holidays. The services shall be completed within 3 hours if the residence’s total service area is less than 250 square meters. The total service hours to be performed for a residence which has the total service area equivalent or greater than 250 square meters can be adjusted to be more than 3 hours and the final decision on total service hours shall be made by the Housing Coordinator on the service date.
Q 9: “Mandatory walkthrough?”
A: The walkthrough is not mandatory.
Q 10: “Is this a new bid opportunity? If not, who is the current contractor?”
A: Please refer to the response provided under question 1.
Q 11: “Current contract price” A: Please refer to the response provided under question 2.
Q 12: “Proposal decision date?”
A: The contract is expected to be awarded by April 16, 2026.
Q 13: “Following the visit, we have a few points that we kindly request your confirmation: With reference to safety requirements, we would like to confirm that the residential contract does not require the use of fiberglass ladders.”
A: With reference to the safety requirements, we would like to confirm that the residential contract does not mandate the use of fiberglass ladders. There is no such requirement.
However, we do emphasize that vendors must cover the ladder legs to prevent any floor damage or scratches.
Q 14: “Following the visit, we have a few points that we kindly request your confirmation: With reference to the 2% withholding tax, we would like to confirm that the residential contract is not subject to withholding tax.”
A: Withholding tax is not applied to this contract.
Embassy of the United States of America
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