Fourth Set Questions_GMC Hong Kong_19HK3020R0001.pdf

U.S. Consulate General Hong Kong

Fourth Set of Questions

Solicitation Number 19HK3020R0001

Global Medical Coverage (GMC) Insurance Services to Local Engaged Staffs and Dependents

Please Note: No more questions will be accepted after May 29, 2020

Q1: I wanted to follow up on some information as we continue to get feedback that underwriters won’t be able to provide a quote without knowing the genders and dates of birth and the current benefit schedule, they will not accept what has already been provided. We don’t require any PII, just the raw data.

A1: Please see Section J Exhibit A for employee and dependent statistics

Q2: Do you accept benefits in US$ (instead of HK$) with reimbursement to member in HKD?

A2: Please refer to the Solicitation, Section B. Paragraph B.2.2 “Offers and Payment in U.S.

Dollars” and “Foreign Firm” and Section G, paragraph G.3 “Payment”

Q3: Do you accept offshore insurer to submit their quote (that means they are not registered in

HK)?

A3: Please refer to the Solicitation, Section H, Paragraph H.4 (b)(6) The Contractor shall provide a local claim processing center in Hong Kong to include a local customer service hotline. And also refer to Section L, Paragraph L.4.3 Part 4, Licensing Information for the licensing requirements.