19GE5025R0110.pdf

SOLICITATION

DOCUMENT

Interpretation and Translation Services US Embassy Riyadh, Saudi Arabia

Solicitation No. 19GE50-25-R-0110

Regional Procurement Support Office Frankfurt [RPSOFR] Giessenerstrasse 30 60435 Frankfurt am Main, Germany

Document Number: 19GE5025R0110 PROCESSED Page 1 of 69

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

NOTE: OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24 & 30 1. REQUISITION NUMBER PAGE 1 OF 69

5. SOLICITATION NUMBER

19GE5025R0110

2. CONTRACT NUMBER 3. AWARD/EFFECTIVE DATE

08/04/2025

4. ORDER NUMBER 6. SOLICITATION ISSUE

DATE

08/04/2025

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME David D. Machen

b. TELEPHONE NUMBER (No collect calls) 8. OFFER DUE DATE / LOCAL

TIME

08/26/2025 15:00

CODE FRANK

AMERICAN CONSULATE GENERAL FRANKFURT

GIESSENER STRASSE 30

ATTN: RPSO

60435, FRANKFURT, GERMANY

9. ISSUED BY X UNRESTRICTED OR SET ASIDE: % FOR

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

(SDVOSB)

WOMEN-OWNED SMALL

BUSINESS (WOSB)

ECONOMICALLY DISADVANTAGED WOMEN-

OWNED SMALL BUSINESS (EDWOSB)

8(A)

NORTH AMERICAN INDUSTRY

CLASSIFICATION STANDARD

(NAICS):

SIZE STANDARD:

10. THE ACQUISITION IS

SEE

SCHEDULE

11. DELIVERY FOR FREE ON BOARD

(FOB) DESTINATION UNLESS BLOCK IS

MARKED

0 Days: 0.00 %

0 Days: 0.00 % 0 Days: 0.00 % 0 Days: 0.00 %

12. DISCOUNT TERMS

13a. THIS CONTRACT IS

RATED ORDER UNDER THE

DEFENSE PRIORITIES AND

ALLOCATIONS SYSTEM -

DPAS (15 CFR 700)

13b. RATING

REQUEST

FOR

QUOTE

(RFQ)

INVITATION

FOR BID

(IFB)

X REQUEST

FOR

PROPOSAL

(RFP)

14. METHOD OF SOLICITATION

CODE15. DELIVER TO CODE FRANK16. ADMINISTERED BY

AMERICAN CONSULATE GENERAL FRANKFURT

GIESSENER STRASSE 30

ATTN: RPSO

60435, FRANKFURT, GERMANY

FACILITY

CODE

CODE

Contact UEI:

Telephone No.

17a. CONTRACTOR/

OFFEROR

RIYAD19000CODE18a. PAYMENT WILL BE MADE BY

AMERICAN EMBASSY RIYADH

COLLECTOR ROAD M, RIYADH DIPLOMATIC QTR

ATTN: Financial Management Center

RIYADH, SAUDI ARABIA

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN

OFFER SEE ADDENDUM

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS

CHECKED

19. ITEM NUMBER 20. SCHEDULE OF SUPPLIES/SERVICES

(Use Reverse and/or Attach Additional Sheets as Necessary)

21. QUANTITY 22. UNIT 23. UNIT PRICE 24. AMOUNT

See Line Information

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Government Use Only)

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA ARE ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN ____ COPIES TO

ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DELIVER ALL ITEMS SET FORTH

OR OTHERWISE IDENTIFIED ABOVE AND ON ANY ADDITIONAL SHEETS SUBJECT TO THE

TERMS AND CONDITIONS SPECIFIED.

29. AWARD OF CONTRACT: REFERENCE _____________________________

OFFER DATED _________________ . YOUR OFFER ON SOLICITATION (BLOCK

5) INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE SET FORTH

HEREIN, IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF THE CONTRACTING OFFICER (TYPE OR PRINT) Travis Keon

31c. DATE SIGNED 08/04/2025

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 11/2021)

Prescribed by GSA - FAR (48 CFR) 53.212

Document Number: 19GE5025R0110 PROCESSED Page 2 of 69

19.

ITEM NUMBER

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: _________________________________

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f. TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

PARTIAL FINAL

33. SHIP NUMBER 34. VOUCHER NUMBER 35. AMOUNT VERIFIED

CORRECT FOR

COMPLETE PARTIAL FINAL

36. PAYMENT 37. CHECK NUMBER

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT 42a. RECEIVED BY (Print)

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 11/2021) BACK

Document Number: 19GE5025R0110 PROCESSED Page 3 of 69

Table of Contents

Section Description Page Number

B Supplies or Services and Prices/Costs

B. SERVICES AND PRICES

C Descriptions/Specifications/Statement of Work

C. PERFORMANCE WORK STATEMENT

G Contract Administration Data 652.222-800 Recruitment of Third Country Nationals for Performance on Department of State Contracts

I Contract Clauses 52.252-2 Clauses Incorporated by Reference (Feb 1998) 52.203-3 Gratuities (Apr 1984) 52.203-12 Limitation On Payments to Influence Certain Federal Transactions (Jun 2020) 52.204-13 System for Award Management Maintenance (Oct 2018) 52.204-18 Commercial and Government Entity Code Maintenance (Aug 2020) 52.225-14 Inconsistency Between English Version and Translation of Contract (Feb 2000) 52.229-6 Taxes-Foreign Fixed-Price Contracts (Feb 2013) 52.204-21 Basic Safeguarding of Covered Contractor Information Systems (Nov 2021) 52.212-4 Contract Terms and Conditions-Commercial Products and Commercial Services (Nov 2023) 52.212-5 Contract Terms and Conditions Required To Implement Statutes or Executive Orders- Commercial Products and Commercial Services (JAN 2025)(DEVIATION FEB 2025) 52.216-18 Ordering (Aug 2020) 52.216-19 Order Limitations (Oct 1995) 52.216-22 Indefinite Quantity (Oct 1995) 52.217-8 Option to Extend Services (Nov 1999) 52.217-9 Option to Extend the Term of the Contract (Mar 2000) 52.229-12 Tax on Certain Foreign Procurements (Feb 2021) 652.225-71 SECTION 8(a) OF THE EXPORT ADMINISTRATION ACT OF 1979, AS AMENDED

(AUG 1999)

652.232-70 Payment Schedule and Invoice Submission (Fixed-Price)(Aug 1999)

652.242-73 AUTHORIZATION AND PERFORMANCE (AUG 1999)

652.237-72 OBSERVANCE OF LEGAL HOLIDAYS AND ADMINISTRATIVE LEAVE (FEB

2015)

K Representations, Certifications, and Other Statements of Offerors or Respondents 52.204-29 Federal Acquisition Supply Chain Security Act Orders-Representation and Disclosures (Dec 2023) 52.209-7 Information Regarding Responsibility Matters (Oct 2018) 52.212-3 Offeror Representations and Certifications-Commercial Products and Commercial Services

(MAY 2024)(DEVIATION FEB 2025)

52.229-11 Tax on Certain Foreign Procurements--Notice and Representation (Jun 2020) K.1 CONTRACTOR RECRUITMENT OF THIRD COUNTRY NATIONALS (TCNs)

L Instructions, Conditions, and Notices to Offerors and Respondents 52.252-1 Solicitation Provisions Incorporated by Reference (Feb 1998) 52.204-16 Commercial and Government Entity Code Reporting (Aug 2020) 52.204-22 Alternative Line Item Proposal (Jan 2017) 52.207-6 Solicitation of Offers From Small Business Concerns and Small Business Teaming Arrangements or Joint Ventures (Multiple-Award Contracts) (Aug 2024) 52.204-7 System for Award Management (Nov 2024) 52.212-1 Instructions to Offerors-Commercial Products and Commercial Services (Sep 2023) 52.216-27 Single or Multiple Awards (Oct 1995) 52.222-56 Certification Regarding Trafficking in Persons Compliance Plan (Oct 2020)

652.206-70 ADVOCATE FOR COMPETITION/OMBUDSMAN (FEB 2015)

52.212-1 Appendum INSTRUCTIONS TO OFFERORS

M Evaluation Factors for Award 52.225-17 Evaluation of Foreign Currency Offers (Feb 2000)

52.212-2 EVALUATION - COMMERCIAL ITEMS

Document Number: 19GE5025R0110 PROCESSED Page 4 of 69

Section B - Supplies or Services and Prices/Costs

Line Item Summary

Solicitation Number:

19GE5025R0110

Contract Number: Title:

Riyadh - Interpretation and Translation Services

Date of Solicitation:

08/04/2025

Number Supplies or Services Max. Qty Unit Unit Price Total (Inc. disc., tax, and fees)

PSC: R608

PSC Description: ADMIN SVCS/TRANSLATION-SIGN

LANGUAG

Type of Contract Pricing: Firm Fixed Price

4,000.0 DY

Period of Performance: 09/13/2025 - 09/12/2026

Description: CLIN 0001: INTERPRETING SERVICES

BASE YEAR

Interpret training courses during classroom presentations from English into Gulf Arabic and from Gulf Arabic into English;

The Unit Quantity "Day" is defined as one instructor for one eight (8) hour work day.

Pricing Options: Base

Number Supplies or Services Max. Qty Unit Unit Price Total (Inc. disc., tax, and fees)

PSC: R608

PSC Description: ADMIN SVCS/TRANSLATION-SIGN

LANGUAG

Type of Contract Pricing: Firm Fixed Price

1,000.0 SH

Period of Performance: 09/13/2025 - 09/12/2026

Description: CLIN 0002: LANGUAGE & ADMINISTRATIVE SUPPORT SERVICES

BASE YEAR

Up to four individuals to be assigned to Support U.S. Mission Saudi Arabia offices through language services and other administrative support requirements, as assigned.

Pricing Options: Base

Number Supplies or Services Max. Qty Unit Unit Price Total (Inc. disc., tax, and fees)

PSC: R608

PSC Description: ADMIN SVCS/TRANSLATION-SIGN

LANGUAG

Type of Contract Pricing: Firm Fixed Price

10,000.0 SH

Period of Performance: 09/13/2025 - 09/12/2026

Description: CLIN 0003: TRANSLATION OF COURSE MATERIALS

BASE YEAR

Translation of course materials from English into Gulf Arabic as specified in the Performance Work Statement

Pricing Options: Base

Number Supplies or Services Max. Qty Unit Unit Price Total (Inc. disc., tax, and fees)

PSC: R608

PSC Description: ADMIN SVCS/TRANSLATION-SIGN

LANGUAG

Type of Contract Pricing: Firm Fixed Price

1.0 LT $100,000.00 $100,000.00

Period of Performance: 09/13/2025 - 09/12/2026

Description: CLIN 0004: TRAVEL

BASE YEAR

Travel and travel expenses for interpretation services that are required to be performed outside of Riyadh, in accordance with paragraphs C.5 and C.19;

This is a cost reimbursable CLIN. The contractor shall not exceed the CLIN's stated price, except at its own risk.

The estimated price of this CLIN is $50,000.

Pricing Options: Base

Document Number: 19GE5025R0110 PROCESSED Page 5 of 69

Number Supplies or Services Max. Qty Unit Unit Price Total (Inc. disc., tax, and fees)

PSC: R608

PSC Description: ADMIN SVCS/TRANSLATION-SIGN

LANGUAG

Type of Contract Pricing: Firm Fixed Price

1,000.0 HR

Period of Performance: 09/13/2025 - 09/12/2026

Description: CLIN 0005: CONSECUTIVE INTERPRETING OF EVENTS/CONFERENCES

BASE YEAR

Perform consecutive interpretation of events/conferences from English into Gulf Arabic and from Gulf Arabic into English;

Pricing Options: Base

Number Supplies or Services Max. Qty Unit Unit Price Total (Inc. disc., tax, and fees)

PSC: R608

PSC Description: ADMIN SVCS/TRANSLATION-SIGN

LANGUAG

Type of Contract Pricing: Firm Fixed Price

1,000.0 HR

Period of Performance: 09/13/2025 - 09/12/2026

Description: CLIN 0006: SIMULTANEOUS INTERPRETING OF EVENTS/CONFERENCES

BASE YEAR

Perform simultaneous interpretation of events/conferences from English into Gulf Arabic and from Gulf Arabic into English

Pricing Options: Base

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

PSC: R608

PSC Description: ADMIN SVCS/TRANSLATION-SIGN

LANGUAG

Type of Contract Pricing: Firm Fixed Price

180.0 MN

Period of Performance: 09/13/2025 - 09/12/2026

Description: CLIN 0007: VOICE-OVER TRANSLATION OF AUDIO-VISUAL MEDIA

BASE YEAR

Perform voice-over translation of audio-visual course material from English into Gulf Arabic;

The unit quantity is per FINISHED MINUTE of audio-visual material.

Pricing Options: Base

Number Supplies or Services Max. Qty Unit Unit Price Total (Inc. disc., tax, and fees)

PSC: R608

PSC Description: ADMIN SVCS/TRANSLATION-SIGN

LANGUAG

Type of Contract Pricing: Firm Fixed Price

1.0 LT

Period of Performance: 09/13/2025 - 09/12/2026

Description: CLIN 0008: DEFENSE BASE ACT (DBA) INSURANCE

BASE YEAR

Pricing Options: Base

Number Supplies or Services Max. Qty Unit Unit Price Total (Inc. disc., tax, and fees)

PSC: R608

PSC Description: ADMIN SVCS/TRANSLATION-SIGN

LANGUAG

Type of Contract Pricing: Firm Fixed Price

1.0 LT

Period of Performance: 09/13/2025 - 09/12/2026

Description: CLIN 0009: VALUE ADDED TAX (VAT)

BASE YEAR

15% VAT

Document Number: 19GE5025R0110 PROCESSED Page 6 of 69

Pricing Options: Base

Number Supplies or Services Max. Qty Unit Unit Price Total (Inc. disc., tax, and fees)

PSC: R608

PSC Description: ADMIN SVCS/TRANSLATION-SIGN

LANGUAG

Type of Contract Pricing: Firm Fixed Price

4,000.0 DY

Period of Performance: 09/13/2025 - 09/12/2026

Description: CLIN 1001: INTERPRETING SERVICES

FIRST OPTION YEAR

Interpret training courses during classroom presentations from English into Gulf Arabic and from Gulf Arabic into English;

The Unit Quantity "Day" is defined as one instructor for one eight (8) hour work day.

Pricing Options: Unexercised Option 001

Number Supplies or Services Max. Qty Unit Unit Price Total (Inc. disc., tax, and fees)

PSC: R608

PSC Description: ADMIN SVCS/TRANSLATION-SIGN

LANGUAG

Type of Contract Pricing: Firm Fixed Price

1,000.0 SH

Period of Performance: 09/13/2026 - 09/12/2027

Description: CLIN 1002: LANGUAGE & ADMINISTRATIVE SUPPORT SERVICES

FIRST OPTION YEAR

Up to four individuals to be assigned to Support U.S. Mission Saudi Arabia offices through language services and other administrative support requirements, as assigned.

Pricing Options: Unexercised Option 002

Number Supplies or Services Max. Qty Unit Unit Price Total (Inc. disc., tax, and fees)

PSC: R608

PSC Description: ADMIN SVCS/TRANSLATION-SIGN

LANGUAG

Type of Contract Pricing: Firm Fixed Price

10,000.0 SH

Period of Performance: 09/13/2026 - 09/12/2027

Description: CLIN 1003: TRANSLATION OF COURSE MATERIALS

FIRST OPTION YEAR

Translation of course materials from English into Gulf Arabic as specified in the Performance Work Statement

Pricing Options: Unexercised Option 003

Number Supplies or Services Max. Qty Unit Unit Price Total (Inc. disc., tax, and fees)

PSC: R608

PSC Description: ADMIN SVCS/TRANSLATION-SIGN

LANGUAG

Type of Contract Pricing: Firm Fixed Price

1.0 LT $100,000.00 $100,000.00

Period of Performance: 09/13/2026 - 09/12/2027

Description: CLIN 1004: TRAVEL

FIRST OPTION YEAR

Travel and travel expenses for interpretation services that are required to be performed outside of Riyadh, in accordance with paragraphs C.5 and C.19;

This is a cost reimbursable CLIN. The contractor shall not exceed the CLIN's stated price, except at its own risk.

The estimated price of this CLIN is $50,000.

Pricing Options: Unexercised Option 004

Number Supplies or Services Max. Qty Unit Unit Price Total (Inc. disc., tax, and fees)

PSC: R608

PSC Description: ADMIN SVCS/TRANSLATION-SIGN

LANGUAG

Type of Contract Pricing: Firm Fixed Price

1,000.0 HR

Period of Performance: 09/13/2026 - 09/12/2027

Document Number: 19GE5025R0110 PROCESSED Page 7 of 69

Description: CLIN 1005: CONSECUTIVE INTERPRETING OF EVENTS/CONFERENCES

FIRST OPTION YEAR

Perform consecutive interpretation of events/conferences from English into Gulf Arabic and from Gulf Arabic into English;

Pricing Options: Unexercised Option 005

Number Supplies or Services Max. Qty Unit Unit Price Total (Inc. disc., tax, and fees)

PSC: R608

PSC Description: ADMIN SVCS/TRANSLATION-SIGN

LANGUAG

Type of Contract Pricing: Firm Fixed Price

1,000.0 HR

Period of Performance: 09/13/2026 - 09/12/2027

Description: CLIN 1006: SIMULTANEOUS INTERPRETING OF EVENTS/CONFERENCES

FIRST OPTION YEAR

Perform simultaneous interpretation of events/conferences from English into Gulf Arabic and from Gulf Arabic into English

Pricing Options: Unexercised Option 006

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

PSC: R608

PSC Description: ADMIN SVCS/TRANSLATION-SIGN

LANGUAG

Type of Contract Pricing: Firm Fixed Price

180.0 MN

Period of Performance: 09/13/2026 - 09/12/2027

Description: CLIN 1007: VOICE-OVER TRANSLATION OF AUDIO-VISUAL MEDIA

FIRST OPTION YEAR

Perform voice-over translation of audio-visual course material from English into Gulf Arabic;

The unit quantity is per FINISHED MINUTE of audio-visual material.

Pricing Options: Unexercised Option 007

Number Supplies or Services Max. Qty Unit Unit Price Total (Inc. disc., tax, and fees)

PSC: R608

PSC Description: ADMIN SVCS/TRANSLATION-SIGN

LANGUAG

Type of Contract Pricing: Firm Fixed Price

1.0 LT

Period of Performance: 09/13/2026 - 09/12/2027

Description: CLIN 1008: DEFENSE BASE ACT (DBA) INSURANCE

FIRST OPTION YEAR

Pricing Options: Unexercised Option 008

Number Supplies or Services Max. Qty Unit Unit Price Total (Inc. disc., tax, and fees)

PSC: R608

PSC Description: ADMIN SVCS/TRANSLATION-SIGN

LANGUAG

Type of Contract Pricing: Firm Fixed Price

1.0 LT

Period of Performance: 09/13/2026 - 09/12/2027

Description: CLIN 1009: VALUE ADDED TAX (VAT)

FIRST OPTION YEAR

15% VAT

Pricing Options: Unexercised Option 009

Number Supplies or Services Max. Qty Unit Unit Price Total (Inc. disc., tax, and fees)

PSC: R608

PSC Description: ADMIN SVCS/TRANSLATION-SIGN

LANGUAG

Type of Contract Pricing: Firm Fixed Price

4,000.0 DY

Document Number: 19GE5025R0110 PROCESSED Page 8 of 69

Period of Performance: 09/13/2027 - 09/12/2028

Description: CLIN 2001: INTERPRETING SERVICES

SECOND OPTION YEAR

Interpret training courses during classroom presentations from English into Gulf Arabic and from Gulf Arabic into English;

The Unit Quantity "Day" is defined as one instructor for one eight (8) hour work day.

Pricing Options: Unexercised Option 001

Number Supplies or Services Max. Qty Unit Unit Price Total (Inc. disc., tax, and fees)

PSC: R608

PSC Description: ADMIN SVCS/TRANSLATION-SIGN

LANGUAG

Type of Contract Pricing: Firm Fixed Price

1,000.0 SH

Period of Performance: 09/13/2027 - 09/12/2028

Description: CLIN 2002: LANGUAGE & ADMINISTRATIVE SUPPORT SERVICES

SECOND OPTION YEAR

Up to four individuals to be assigned to Support U.S. Mission Saudi Arabia offices through language services and other administrative support requirements, as assigned.

Pricing Options: Unexercised Option 002

Number Supplies or Services Max. Qty Unit Unit Price Total (Inc. disc., tax, and fees)

PSC: R608

PSC Description: ADMIN SVCS/TRANSLATION-SIGN

LANGUAG

Type of Contract Pricing: Firm Fixed Price

10,000.0 SH

Period of Performance: 09/13/2027 - 09/12/2028

Description: CLIN 2003: TRANSLATION OF COURSE MATERIALS

SECOND OPTION YEAR

Translation of course materials from English into Gulf Arabic as specified in the Performance Work Statement

Pricing Options: Unexercised Option 003

Number Supplies or Services Max. Qty Unit Unit Price Total (Inc. disc., tax, and fees)

PSC: R608

PSC Description: ADMIN SVCS/TRANSLATION-SIGN

LANGUAG

Type of Contract Pricing: Firm Fixed Price

1.0 LT $100,000.00 $100,000.00

Period of Performance: 09/13/2027 - 09/12/2028

Description: CLIN 2004: TRAVEL

SECOND OPTION YEAR

Travel and travel expenses for interpretation services that are required to be performed outside of Riyadh, in accordance with paragraphs C.5 and C.19;

This is a cost reimbursable CLIN. The contractor shall not exceed the CLIN's stated price, except at its own risk.

The estimated price of this CLIN is $50,000.

Pricing Options: Unexercised Option 004

Number Supplies or Services Max. Qty Unit Unit Price Total (Inc. disc., tax, and fees)

PSC: R608

PSC Description: ADMIN SVCS/TRANSLATION-SIGN

LANGUAG

Type of Contract Pricing: Firm Fixed Price

1,000.0 HR

Period of Performance: 09/13/2027 - 09/12/2028

Description: CLIN 2005: CONSECUTIVE INTERPRETING OF EVENTS/CONFERENCES

SECOND OPTION YEAR

Perform consecutive interpretation of events/conferences from English into Gulf Arabic and from Gulf Arabic into English;

Pricing Options: Unexercised Option 005

Document Number: 19GE5025R0110 PROCESSED Page 9 of 69

Number Supplies or Services Max. Qty Unit Unit Price Total (Inc. disc., tax, and fees)

PSC: R608

PSC Description: ADMIN SVCS/TRANSLATION-SIGN

LANGUAG

Type of Contract Pricing: Firm Fixed Price

1,000.0 HR

Period of Performance: 09/13/2027 - 09/12/2028

Description: CLIN 2006: SIMULTANEOUS INTERPRETING OF EVENTS/CONFERENCES

SECOND OPTION YEAR

Perform simultaneous interpretation of events/conferences from English into Gulf Arabic and from Gulf Arabic into English

Pricing Options: Unexercised Option 006

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

PSC: R608

PSC Description: ADMIN SVCS/TRANSLATION-SIGN

LANGUAG

Type of Contract Pricing: Firm Fixed Price

180.0 MN

Period of Performance: 09/13/2027 - 09/12/2028

Description: CLIN 2007: VOICE-OVER TRANSLATION OF AUDIO-VISUAL MEDIA

SECOND OPTION YEAR

Perform voice-over translation of audio-visual course material from English into Gulf Arabic;

The unit quantity is per FINISHED MINUTE of audio-visual material.

Pricing Options: Unexercised Option 007

Number Supplies or Services Max. Qty Unit Unit Price Total (Inc. disc., tax, and fees)

PSC: R608

PSC Description: ADMIN SVCS/TRANSLATION-SIGN

LANGUAG

Type of Contract Pricing: Firm Fixed Price

1.0 LT

Period of Performance: 09/13/2027 - 09/12/2028

Description: CLIN 2008: DEFENSE BASE ACT (DBA) INSURANCE

SECOND OPTION YEAR

Pricing Options: Unexercised Option 008

Number Supplies or Services Max. Qty Unit Unit Price Total (Inc. disc., tax, and fees)

PSC: R608

PSC Description: ADMIN SVCS/TRANSLATION-SIGN

LANGUAG

Type of Contract Pricing: Firm Fixed Price

1.0 LT

Period of Performance: 09/13/2027 - 09/12/2028

Description: CLIN 2009: VALUE ADDED TAX (VAT)

SECOND OPTION YEAR

15% VAT

Pricing Options: Unexercised Option 009

Number Supplies or Services Max. Qty Unit Unit Price Total (Inc. disc., tax, and fees)

PSC: R608

PSC Description: ADMIN SVCS/TRANSLATION-SIGN

LANGUAG

Type of Contract Pricing: Firm Fixed Price

4,000.0 DY

Period of Performance: 09/13/2028 - 09/12/2029

Description: CLIN 3001: INTERPRETING SERVICES

THIRD OPTION YEAR

Interpret training courses during classroom presentations from English into Gulf Arabic and from Gulf Arabic into English;

The Unit Quantity "Day" is defined as one instructor for one eight (8) hour work day.

Document Number: 19GE5025R0110 PROCESSED Page 10 of 69

Pricing Options: Unexercised Option 001

Number Supplies or Services Max. Qty Unit Unit Price Total (Inc. disc., tax, and fees)

PSC: R608

PSC Description: ADMIN SVCS/TRANSLATION-SIGN

LANGUAG

Type of Contract Pricing: Firm Fixed Price

1,000.0 SH

Period of Performance: 09/13/2028 - 09/12/2029

Description: CLIN 3002: LANGUAGE & ADMINISTRATIVE SUPPORT SERVICES

THIRD OPTION YEAR

Up to four individuals to be assigned to Support U.S. Mission Saudi Arabia offices through language services and other administrative support requirements, as assigned.

Pricing Options: Unexercised Option 002

Number Supplies or Services Max. Qty Unit Unit Price Total (Inc. disc., tax, and fees)

PSC: R608

PSC Description: ADMIN SVCS/TRANSLATION-SIGN

LANGUAG

Type of Contract Pricing: Firm Fixed Price

10,000.0 SH

Period of Performance: 09/13/2028 - 09/12/2029

Description: CLIN 3003: TRANSLATION OF COURSE MATERIALS

THIRD OPTION YEAR

Translation of course materials from English into Gulf Arabic as specified in the Performance Work Statement

Pricing Options: Unexercised Option 003

Number Supplies or Services Max. Qty Unit Unit Price Total (Inc. disc., tax, and fees)

PSC: R608

PSC Description: ADMIN SVCS/TRANSLATION-SIGN

LANGUAG

Type of Contract Pricing: Firm Fixed Price

1.0 LT $100,000.00 $100,000.00

Period of Performance: 09/13/2028 - 09/12/2029

Description: CLIN 3004: TRAVEL

THIRD OPTION YEAR

Travel and travel expenses for interpretation services that are required to be performed outside of Riyadh, in accordance with paragraphs C.5 and C.19;

This is a cost reimbursable CLIN. The contractor shall not exceed the CLIN's stated price, except at its own risk.

The estimated price of this CLIN is $50,000.

Pricing Options: Unexercised Option 004

Number Supplies or Services Max. Qty Unit Unit Price Total (Inc. disc., tax, and fees)

PSC: R608

PSC Description: ADMIN SVCS/TRANSLATION-SIGN

LANGUAG

Type of Contract Pricing: Firm Fixed Price

1,000.0 HR

Period of Performance: 09/13/2028 - 09/12/2029

Description: CLIN 3005: CONSECUTIVE INTERPRETING OF EVENTS/CONFERENCES

THIRD OPTION YEAR

Perform consecutive interpretation of events/conferences from English into Gulf Arabic and from Gulf Arabic into English;

Pricing Options: Unexercised Option 005

Number Supplies or Services Max. Qty Unit Unit Price Total (Inc. disc., tax, and fees)

PSC: R608

PSC Description: ADMIN SVCS/TRANSLATION-SIGN

LANGUAG

Type of Contract Pricing: Firm Fixed Price

1,000.0 HR

Period of Performance: 09/13/2028 - 09/12/2029

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Description: CLIN 3006: SIMULTANEOUS INTERPRETING OF EVENTS/CONFERENCES

THIRD OPTION YEAR

Perform simultaneous interpretation of events/conferences from English into Gulf Arabic and from Gulf Arabic into English

Pricing Options: Unexercised Option 006

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

PSC: R608

PSC Description: ADMIN SVCS/TRANSLATION-SIGN

LANGUAG

Type of Contract Pricing: Firm Fixed Price

180.0 MN

Period of Performance: 09/13/2028 - 09/12/2029

Description: CLIN 3007: VOICE-OVER TRANSLATION OF AUDIO-VISUAL MEDIA

THIRD OPTION YEAR

Perform voice-over translation of audio-visual course material from English into Gulf Arabic;

The unit quantity is per FINISHED MINUTE of audio-visual material.

Pricing Options: Unexercised Option 007

Number Supplies or Services Max. Qty Unit Unit Price Total (Inc. disc., tax, and fees)

PSC: R608

PSC Description: ADMIN SVCS/TRANSLATION-SIGN

LANGUAG

Type of Contract Pricing: Firm Fixed Price

1.0 LT

Period of Performance: 09/13/2028 - 09/12/2029

Description: CLIN 3008: DEFENSE BASE ACT (DBA) INSURANCE

THIRD OPTION YEAR

Pricing Options: Unexercised Option 008

Number Supplies or Services Max. Qty Unit Unit Price Total (Inc. disc., tax, and fees)

PSC: R608

PSC Description: ADMIN SVCS/TRANSLATION-SIGN

LANGUAG

Type of Contract Pricing: Firm Fixed Price

1.0 LT

Period of Performance: 09/13/2028 - 09/12/2029

Description: CLIN 3009: VALUE ADDED TAX (VAT)

THIRD OPTION YEAR

15% VAT

Pricing Options: Unexercised Option 009

Number Supplies or Services Max. Qty Unit Unit Price Total (Inc. disc., tax, and fees)

PSC: R608

PSC Description: ADMIN SVCS/TRANSLATION-SIGN

LANGUAG

Type of Contract Pricing: Firm Fixed Price

4,000.0 DY

Period of Performance: 09/13/2029 - 09/12/2030

Description: CLIN 4001: INTERPRETING SERVICES

FOURTH OPTION YEAR

Interpret training courses during classroom presentations from English into Gulf Arabic and from Gulf Arabic into English;

The Unit Quantity "Day" is defined as one instructor for one eight (8) hour work day.

Pricing Options: Unexercised Option 001

Number Supplies or Services Max. Qty Unit Unit Price Total (Inc. disc., tax, and fees)

PSC: R608

PSC Description: ADMIN SVCS/TRANSLATION-SIGN

LANGUAG

Type of Contract Pricing: Firm Fixed Price

1,000.0 SH

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Period of Performance: 09/13/2029 - 09/12/2030

Description: CLIN 4002: LANGUAGE & ADMINISTRATIVE SUPPORT SERVICES

FOURTH OPTION YEAR

Up to four individuals to be assigned to Support U.S. Mission Saudi Arabia offices through language services and other administrative support requirements, as assigned.

Pricing Options: Unexercised Option 002

Number Supplies or Services Max. Qty Unit Unit Price Total (Inc. disc., tax, and fees)

PSC: R608

PSC Description: ADMIN SVCS/TRANSLATION-SIGN

LANGUAG

Type of Contract Pricing: Firm Fixed Price

10,000.0 SH

Period of Performance: 09/13/2029 - 09/12/2030

Description: CLIN 4003: TRANSLATION OF COURSE MATERIALS

FOURTH OPTION YEAR

Translation of course materials from English into Gulf Arabic as specified in the Performance Work Statement

Pricing Options: Unexercised Option 003

Number Supplies or Services Max. Qty Unit Unit Price Total (Inc. disc., tax, and fees)

PSC: R608

PSC Description: ADMIN SVCS/TRANSLATION-SIGN

LANGUAG

Type of Contract Pricing: Firm Fixed Price

1.0 LT $100,000.00 $100,000.00

Period of Performance: 09/13/2029 - 09/12/2030

Description: CLIN 4004: TRAVEL

FOURTH OPTION YEAR

Travel and travel expenses for interpretation services that are required to be performed outside of Riyadh, in accordance with paragraphs C.5 and C.19;

This is a cost reimbursable CLIN. The contractor shall not exceed the CLIN's stated price, except at its own risk.

The estimated price of this CLIN is $50,000.

Pricing Options: Unexercised Option 004

Number Supplies or Services Max. Qty Unit Unit Price Total (Inc. disc., tax, and fees)

PSC: R608

PSC Description: ADMIN SVCS/TRANSLATION-SIGN

LANGUAG

Type of Contract Pricing: Firm Fixed Price

1,000.0 HR

Period of Performance: 09/13/2029 - 09/12/2030

Description: CLIN 4005: CONSECUTIVE INTERPRETING OF EVENTS/CONFERENCES

FOURTH OPTION YEAR

Perform consecutive interpretation of events/conferences from English into Gulf Arabic and from Gulf Arabic into English;

Pricing Options: Unexercised Option 005

Number Supplies or Services Max. Qty Unit Unit Price Total (Inc. disc., tax, and fees)

PSC: R608

PSC Description: ADMIN SVCS/TRANSLATION-SIGN

LANGUAG

Type of Contract Pricing: Firm Fixed Price

1,000.0 HR

Period of Performance: 09/13/2029 - 09/12/2030

Description: CLIN 4006: SIMULTANEOUS INTERPRETING OF EVENTS/CONFERENCES

FOURTH OPTION YEAR

Perform simultaneous interpretation of events/conferences from English into Gulf Arabic and from Gulf Arabic into English

Pricing Options: Unexercised Option 006

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Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

PSC: R608

PSC Description: ADMIN SVCS/TRANSLATION-SIGN

LANGUAG

Type of Contract Pricing: Firm Fixed Price

180.0 MN

Period of Performance: 09/13/2029 - 09/12/2030

Description: CLIN 4007: VOICE-OVER TRANSLATION OF AUDIO-VISUAL MEDIA

FOURTH OPTION YEAR

Perform voice-over translation of audio-visual course material from English into Gulf Arabic;

The unit quantity is per FINISHED MINUTE of audio-visual material.

Pricing Options: Unexercised Option 007

Number Supplies or Services Max. Qty Unit Unit Price Total (Inc. disc., tax, and fees)

PSC: R608

PSC Description: ADMIN SVCS/TRANSLATION-SIGN

LANGUAG

Type of Contract Pricing: Firm Fixed Price

1.0 LT

Period of Performance: 09/13/2029 - 09/12/2030

Description: CLIN 4008: DEFENSE BASE ACT (DBA) INSURANCE

FOURTH OPTION YEAR

Pricing Options: Unexercised Option 008

Number Supplies or Services Max. Qty Unit Unit Price Total (Inc. disc., tax, and fees)

PSC: R608

PSC Description: ADMIN SVCS/TRANSLATION-SIGN

LANGUAG

Type of Contract Pricing: Firm Fixed Price

1.0 LT

Period of Performance: 09/13/2029 - 09/12/2030

Description: CLIN 4009: VALUE ADDED TAX (VAT)

FOURTH OPTION YEAR

15% VAT

Pricing Options: Unexercised Option 009

CLIN Funding: Cost:

Base Totals:

Exercised Options Totals:

Unexercised Options Totals:

Base and Options Totals:

B. - SERVICES AND PRICES

B.1. SCOPE OF SERVICES

The Contractor shall provide translating and interpreting services as required by the US Government (USG) to support the training needs of the Kingdom of Saudi Arabia, Ministry of the Interior. This contract shall be functionally managed by the US Embassy Riyadh's Program of Technical Cooperation - United States (PTC-US).

B.2. TYPE OF CONTRACT

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This is a multi-award, fixed-price indefinite quantity/indefinite delivery (IDIQ) contract with a base year and 4 (four) one-year options.

B.3. PRICING

(a) The Contractor shall provide the services for the base period of the contract, and any exercised option years, at the rates shown in the Schedule of Supplies (beginning on page 3) and any option years exercised by the Government.

(b) The quantities of supplies and services specified in the Schedule are estimates only and are not guaranteed by this contract.

(c) The unit quantity SHEET (SH) in CLINs 0001, 1001, 2001, 3001, and 4001 is synonomous with the quantity PAGE. The page count of a document shall be determined by taking the total word count of the document, as calculated by the Microsoft Office Word application, and dividing that number by 250. Partial pages, as a result of this calculation, will be rounded up to a whole page.

(d) The Contractor shall furnish to the Government, when and if ordered, the supplies or services as specified in the Schedule.

The Government may issue orders requiring delivery to multiple destinations or performance at multiple locations. Except as specified in the Delivery-Order Limitations clause or in the paragraph below, there is no limit on the number of orders that may be issued/ ordered.

(e) Prices shall remain firm and fixed for the entire duration of the contract. Price adjustments are authorized only in clause below.

(f) The prices listed below shall include all labor, materials, overhead, and profit.

B.3.1. PRICING SUMMARY.

BASE YEAR TOTAL .

FIRST OPTION YEAR TOTAL .

SECOND OPTION YEAR TOTAL .

THIRD OPTION YEAR TOTAL .

FOURTH OPTION YEAR TOTAL .

GRAND TOTAL (BASE + ALL OPTION YEARS) .

CURRENCY OF OFFER:_____________________________________________

B.3.2. CONTRACT MINIMUM AND CEILING

During the entire period of the contract, the Government shall, as a minimum, order services in an amount of at least $10,000 (or equivalent in Saudi Riyals). The Government makes no guarantee as to the number of orders or actual amount of services that will be requested above the guaranteed minimum. The maximum dollar value of all task orders is $8,000,000 (or equivalent in Saudi Riyals).

B.4 - VALUE ADDED TAX (VAT)

B.4.1 Including Value Added Tax in Proposals

Offerors shall identify Value Added Tax (VAT) as a separate line item in Section B.3 CONTRACT PRICE, and additionally in the required breakdown of the price proposal.

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B.4.2 Including Value Added Tax in invoice payments.

Value Added Tax shall be reflected as a separate cost item on all invoices submitted under the resulting contract. The US Government reserves the right to require documentary proof of payment of Value Added Tax claimed by the contractor against individual payment requests. Any refund of VAT to the Contractor shall be paid to the Government to the extent the Government reimbursed the contractor for the VAT payment.

B.4.3.1 Recoverable Value Added Tax.

The following conditions are required to be met in order for the US Government to recover Value Added Tax paid to contractors in the performance of this contract from the host country Ministry of Finance.

For the US Government to recover Value Added Tax, it will be necessary for the contractor, as included in Block 14 of the SF- 1442, to be a company operating within and physically located in the country of performance.

This company shall also have the following registrations:

Value Added Tax Registration Number;

Dunn and Bradstreet Registration Number; and System for Award Management (SAM) Registration

B.4.3.2 Non-Recoverable Value Added Tax

It is not possible for the US Government to recover Value Added Tax from the host country Ministry of Finance against contracts awarded to companies with an address outside of the country of performance i.e. contractors who do not fulfill the requirements stated in B.4.3.1 above.

Section C - Descriptions/Specifications/Statement of Work

C. - PERFORMANCE WORK STATEMENT

C.1. The Contractor shall provide interpreters and translators as may be from time to time required for the following purposes:

C.1.1. Translate course materials from English to Gulf Arabic, using the same format as materials provided, typically in MicroSoft Word, Excel, or PowerPoint.

C.1.2. Interpret training courses during classroom presentation to include English to Arabic translation of presentation of course material and Arabic to English and English to Arabic interaction between students and instructors to facilitate understanding of the material. Courses may vary in duration, but generally are conducted on a daily basis for a period of from one-to-five weeks and may be conducted for up to eight hours daily. The hours are not restricted to any particular time of day. The Government may require interpreting assistance outside the classroom to facilitate other instructor communication requirements on any day that the classroom instruction is less than eight full hours to complete the eight-hour day.

C.1.3. Perform simultaneous or consecutive interpretation from English to Arabic and from Arabic to English in a variety of settings which may include, but is not limited to, private meetings between two or more PTC team members and other American or Saudi interlocutors and events in a conference room, auditorium, or other open area with one or more principal speakers and/or interactions with multiple participants. The Government does not require the Contractor to provide specialized equipment for these events. The program or organizers of particular events will provide or arrange for any specialized equipment such as microphones, ear phones, interpretation booths, etc, as may be needed for any particular event, but any lack or inadequacy of such equipment should not stop the interpreters and translators from making a good faith effort to interpret at such events.

C.1.4. Provide voice-over translation of government provided audio-visual material. The voice-over translation shall be accomplished with contractor supplied equipment and software. The quality of the original video shall not be degraded and

Document Number: 19GE5025R0110 PROCESSED Page 16 of 69 the tone of the finished audio-visual material shall be of sufficient quality so that it can be clearly heard and understood by the material's audience.

C.1.5. PTC will specify the need for the number of interpreters needed in any given task order requesting interpreting services.

C.2 FORMAL INTERPRETATION

C.2.1. Interpret from and into English, using the consecutive or simultaneous technique as required, in structured or unstructured settings, in private or in public, with high-level officials on difficult or sensitive assignments, using a wide range of standard or technical terminology, for official or unofficial statements. The Contractor shall perform instant analysis in order to understand correctly the substance of the words and information to be interpreted, including attention to detail and nuances. The Contractor shall adapt to constantly changing circumstances, personalities, and work environments. PTC will make every effort to make topic materials available to the Contractor in advance of the dates of interpretation events and will endeavor to schedule advance meetings between PTC subject-matter experts on the topics to be interpreted and Contractor interpreters. The Contractor will not charge additional costs for reviewing such materials and/or attending such advance meetings prior to interpreting events. Nonetheless, the Contractor’s interpreters should be familiar with specialized terminology and vocabulary made available in advance of scheduled interpreting events in accordance with this paragraph.

C.2.2. Display fluent spoken and/or written English and Arabic, covering a wide range of terminology in many fields, as well as thorough knowledge of the government, history, and culture of the United States and the Kingdom of Saudi Arabia and of the cultural differences between the languages. The Contractor shall also possess sufficient specialized knowledge to be able to handle, with personal research and/or topical briefings by the Government, any technical subject of high complexity, and be able to bridge terminology gaps, incongruent methodologies, different measurement systems, and similar disparities.

C.2.3. Perform interpreting with clarity, accuracy, and professional, poised delivery. The Contractor shall perform interpreting services with the desired tenor of a public statement or the goals to be reached in a negotiation.

C.2.4. Trace, analyze, and define previously unknown concepts and theories, developing equally sophisticated counterparts that have the equivalent meaning and impact in a different cultural environment.

C.2.5. Adjust to the demands of diplomatic protocol, protective security requirements, and similar considerations. The Contractor may be required to take on a public relations or mediating role as part of the interpreting, so as not to jeopardize policies and program objectives and in order to obtain the desired results. The Contractor may be required to consult with the Program of Technical Cooperation-United States (PTC-US) Bilateral Communications Team to ensure consistency of terminology and the lexicon of the Program of Technical Cooperation (PTC).

C.2.6. Serve as official note taker, when needed.

C.3 SERVICE TYPES

The Contractor shall provide a quotation for the following types of services:

C.3.1. Translate course materials on a per page basis (see B.3(c) for definition of "page") from English to Gulf Arabic, using the same format as materials provided, typically in MicroSoft Word, Excel, or PowerPoint.

C.3.2. Interpret training courses during classroom presentation. Courses will vary in duration, but will generally be from four-to-eight hours of classroom time daily and from one-to-five weeks in duration. Course hours are not restricted to any particular time of day or day of the week.

C.3.3. Perform consecutive interpretation on a per-hour basis.

C.3.4. Perform simultaneous interpretation on a per-hour basis.

C.3.5. Perform voice-over translation on a finish minute basis.

C.3.6. Perform Bilingual Administrative Support services using English and Gulf Arabic, including translation of documents in either direction and short consecutive interpretation to facilitate communications between American and Saudi staff.

C.4. INSTRUCTIONS

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C.4.1 The Saudi Ministry of Interior (MOI), the State Security Presidency, and or other Saudi Government agencies may require security clearances and the U.S. Embassy may require background investigation of Contractor staff to gain access to Saudi Government or Embassy facilities for each task under this contract. In cases of such requirements, the Contractor shall complete the necessary actions to obtain such clearances or access before its interpreters will be permitted such access.

C.5 PLACE OF PERFORMANCE/LOCATIONS

C.5.1. The Contractor may perform translations at Contractor facilities, unless specific materials as may be designated by the Government require internal controls. The Contractor may only handle such materials in accordance with Government and PTC policies and instructions. The COR will inform the Contractor when such controls are necessary, and the Contractor will perform translations accordingly at designated locations only.

C.5.2. The Contractor will conduct interpreting assignments at various PTC, MOI, SSP, other Saudi locations, or United States Government sites in the Riyadh area, hereby defined as the place of performance.

C.5.3. Transportation. The Contractor is responsible for transportation to and from all locations and events in the Riyadh area (defined to be within 50 miles (80 km) of the center of Riyadh), unless the Contracting Officer's Representative (COR) specifies otherwise in writing. If assignments are at locations more than 50 miles (80 km) outside of Riyadh, the Government may at its option provide transportation or request the Contractor to provide transportation in accordance with paragraph C.19. Reimbursable travel shall only be allowed for travel originating from the contract's place of performance (Riyadh) to the temporary duty location outside of Riyadh. Lodging and meal expenses shall not exceed the per diem rate specified at US Department of State Foreign Per Diem Rates table found at https://aoprals.state.gov/web920/per_diem.asp. Travel expenses shall be payable under CLIN 0004, 1004, 2004, 3004, and 4004, at a cost reimbursement basis, but shall not exceed the amount specified on each respective task order.

C.6 ADMINISTRATIVE RECORDS

The Contractor shall maintain administrative files, which shall include, at a minimum, time and attendance records for all employees furnished under the contract. The COR is authorized to examine the Contractor's administrative files. The Contractor shall maintain and the COR may review daily time and attendance records.

C.7 GOVERNMENT-FURNISHED EQUIPMENT, BADGE, KEYS, AND FACILITIES

For Contractor staff who regularly perform duties under this contract in Government facilities in KSA and who have MOI and/or SSP clearance, PTC may provide a badge, with COR approval that will allow access to PTC’s Site C-36 in the Diplomatic Quarter.

C.8 PERIOD OF PERFORMANCE

The contract shall be effective as from the date of Notice to Proceed and shall remain in effect for twelve (12) months, with four (4) option years in accordance with FAR 52.217-9.

The Contracting Officer may also extend this contract for an additional six (6) months, if required by the Government, in accordance with the FAR clause 52.217-8 OPTION TO EXTEND SERVICES, in SECTION 2 of this contract.

C.9 TASK ORDERS

The Contracting Officer will issue task orders to the Contractor to perform any work under this contract. The method used to place orders against this multi-award contact will depend of the overall value of each independant task order.

C.9.1. Orders less than or equal to $250,000:

Task orders with an estimated order value of less than $250,000 will be made on a Fair Opportunity basis. The government will issue task orders amongst the contract holders, throughout the course of the contract's period of performance, such that overall the overall amount awarded on all task order is proportional between all the contract holders. In determining which contract holder to award individual task orders to, the government will take into consideration the following:

• Whether individual contract holders have received sufficient orders to meet the contracts guaranteed minimum (IAW paragraph B.3.2);

• Endeavor to have one contractor perform services for identical training courses that are offered multiple time over the course of the year in order to maintain continuity between courses;

• Minimize instances whereby different contract holders are performing services at the same location at the same time

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The government has no obligation to contact each contract holder for every requirement less than $250,000.

C.9.2 Orders greater than $250,000:

Task orders with an estimated value greater than $250,000 will be awarded on a competitive basis. The government will email requirements for services to each contract holder. The requirements email will state:

• the type of service,

• the number of interpreters ,

• the location and

• dates the service is required.

Each contract holder has three (3) days from the date/time the email is sent to respond with a price quotation. The order will be awarded to the contract holder who has the lowest priced quote.

C.9.3 Past Performance In the event that there are repeat customer complaints against a contract holder, as identified through the Quality Assurance and Surviellance Plan (para C.11), the Government retains the right to not award further task orders to said contract holder until such time as the Government is confident that the Contractor's quality problems have been addressed and resolved.

C.10 TRANSLATED DOCUMENTS:

Translated documents may not be published on any website. All source and translated documents are the property of the Government and shall not be distributed or used for any purpose except for that which is expressly authorized by the PTC.

C.11 QUALITY ASSURANCE AND SURVEILLANCE PLAN (QASP)

This plan provides an effective method to promote satisfactory Contractor performance. The QASP provides a method for the Contracting Officer's Representative (COR) to monitor Contractor performance, advise the Contractor of unsatisfactory performance, and notify the Contracting Officer of continued unsatisfactory performance. The Contractor, not the Government, is responsible for management and quality control to meet the terms of the contract. The role of the Government is to monitor quality to ensure that contract standards are achieved.

Failure to comply with the performance thresholds indicated below will be grounds for terminating this contract. The Contracting Officer may, at his or her option, require the Contractor to take corrective action prior to determining that the contract will be terminated.

Performance Objective PWS Paragraph Performance Threshold

Translate Course Material from English to Gulf Arabic

C.1.1

- Error-free and contain no typos in the written target language

- Translations should be delivered per contract specifications by 5:00 pm on the date specified in task orders.

Interpret training course C.1.2 Qualified and cleared interpreters shall report for duty on the date and times, at the locations, and in the quantities specified in the task order.

Interpretation of events/conferences C.1.3 and C.2 Qualified and cleared interpreters shall report for duty on the date and times, at the locations, and in the quantities specified in the task order.

Bilingual administrative support services C.3.6 - Complete assigned daily translations by the end of the business day or as agreed with the Bilateral Communications Unti Team Lead.

- Provide clerical support to the PTC program and project staff as tasked.

C.11.1 Surveillance. The COR will receive and document all complaints from Government personnel regarding the services provided.

If appropriate, the COR will send the complaints to the Contractor for corrective action.

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C.11.2 Standard. The performance standard is that the Government receives no more than one (1) customer complaint per month. The COR shall notify the Contracting Officer of the complaints so that the Contracting Officer may take appropriate action to enforce the inspection clause under FAR 52.212-4, Contract Terms and Conditions - Commercial Products and Commercial Services, if any of the services exceed the standard.

C.11.3. Procedures

If any Government personnel observe unacceptable services, either incomplete work or required services not being performed they should immediately contact the COR.

The COR will complete appropriate documentation to record the complaint.

If the COR determines the complaint is invalid, the COR will advise the complainant. The COR will retain the annotated copy of the written complaint for his/her files.

If the COR determines the complaint is valid, the COR…