19GB5026Q0007_solicitation_MSG COOK _V2.pdf

U.S. Embassy Libreville Date: December 17, 2025

Dear Prospective Quoter:

Subject: Request for Quotations number 19GB5026Q0007

Enclosed is a Request for Quotations (RFQ) for MSG Cook Services. If you would like to submit quotation, follow the instructions in Section 3 of the solicitation, complete the required portions of the attached document, and submit it to the address shown on the Standard Form 1449 that follows this letter.

The U.S. Government intends to award a contract/purchase order to the responsible company submitting an acceptable offer at the lowest price. We intend to award a contract/purchase order based on initial quotations, without holding discussions, although we may hold discussions with companies in the competitive range if there is a need to do so.

The Embassy intends to conduct a pre-quotation conference at the site, The pre-proposal conference will be held on Thursday January 15, 2026, at 10:00 (local time) at the US Embassy Libreville. Prospective offerors/quoters should contact Judith Abourou (AbourouJH@state.gov – Tel: +241 (0) 11 45 72 76 by Monday January 12, 2026 at 13:00 local time for additional information or to arrange entry to the building.

Quotations are due by Friday February 6, 2026, at 13:00 local time. No quotations will be accepted after this time. Proposals must be in English and incomplete proposals will not be accepted.

Your quotation must be submitted electronically to LibreContracting@state.gov. It is important to make sure the submission is made in specific size and format; in MS-Word 2007/2010 or MS-Excel 2007/2010 or Adobe Acrobat (pdf) file format. The file size must not exceed 35MB. If the file size should exceed 35MB, the submission must be made in separate files and attached to separate emails with less than 35MB each.

In order for a quotation to be considered, you must also complete and submit the following:

1. SF-1449

2. Section I, Pricing

3. Section 5 Representations and Certifications

4. Additional information as required in Section 3 mailto:AbourouJH@state.gov mailto:LibreContracting@state.gov

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

1. REQUISITION NUMBER

PR15763482

2. CONTRACT NO.

3. AWARD/EFFECTIVE

DATE

4. ORDER NUMBER

5. SOLICITATION NUMBER

19GB5026Q0007

6. SOLICITATION ISSUE DATE

01/06/2026

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME Nathaniel Rudy

b. TELEPHONE NUMBER (No collect calls)

+241 011 45 72 41

8. OFFER DUE DATE 02/06/2026

LOCAL TIME 10:00 a.m.

9. ISSUED BY CODE 19GB50 10. THIS ACQUISITION IS UNRESTRICTED OR SET ASIDE: ____ % FOR:

SMALL BUSINESS WOMEN-OWNED SMALL BUSINESS

HUBZONE SMALL

BUSINESS

(WOSB) ELLIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM NAICS:

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

EDWOSB

8 (A) SIZE STANDARD:

11. DELIVERY FOR FOB DESTINAT-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS 13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ IFB RFP

15. DELIVER TO CODE 19GB50 16. ADMINISTERED BY CODE 19GB50

17a. CONTRACTOR/

OFFERER

TELEPHONE NO.

CODE FACILITY

CODE

18a. PAYMENT WILL BE MADE BY CODE 19GB50

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN

OFFER

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK

BELOW IS CHECKED SEE ADDENDUM

19.

ITEM NO.

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

See details in the “Section 1 – The schedule - continuation to SF-1449” for pricing table for Base + 3 Option Years.

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA

26. TOTAL AWARD AMOUNT (For Govt. Use Only)

27a.SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA ARE ARE NOT ATTACHED

27b.CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _2___

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DELIVER ALL

ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY ADDITIONAL

SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED HEREIN.

29. AWARD OF CONTRACT: REF. _________________ OFFER DATED

____________. YOUR OFFER ON SOLICITATION (BLOCK 5), INCLUDING ANY

ADDITIONS OR CHANGES WHICH ARE SET FORTH HEREIN, IS ACCEPTED AS TO

ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30b. NAME AND TITLE OF SIGNER (Type or print)

30c. DATE SIGNED

31b. NAME OF CONTRACTING OFFICER (Type or print)

31c. DATE SIGNED 01/02/2026

AUTHORIZED FOR LOCAL REPRODUCTION STANDARD FORM 1449 (REV. 02/2012)

PREVIOUS EDITION IS NOT USABLE Computer Generated Prescribed by GSA - FAR (48 CFR) 53.212

American Embassy Libreville Attn: GSO/ Procurement BP. 4000 Sablière Libreville GABON LibreContracting@state.gov

American Embassy Libreville BP. 4000 Sablière Libreville GABON

American Embassy Libreville ATTN: GSO/ Procurement

American Embassy Libreville ATTN : Financial Management Office mailto:LibreContracting@state.gov

19.

ITEM NO.

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: _______________________________

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f. TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

33. SHIP NUMBER 34. VOUCHER NUMBER 35. AMOUNT VERIFIED

CORRECT FOR

36. PAYMENT 37. CHECK NUMBER

PARTIAL FINAL

COMPLETE PARTIAL FINAL

38. S/R ACCOUNT NO.

39. S/R VOUCHER NO. 40. PAID BY

41.a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT 42a. RECEIVED BY (Print) 41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER

41C. DATE

42b. RECEIVED AT (Location)

42c. DATE REC’D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

5. Proof of SAM Registration (see FAR 52.204-90, 52.204-91 for alternate guidance on SAM registration.)

Offerors shall be registered in the SAM (System for Award Management) database at https://www.sam.gov prior to submittal of their offer/proposal as prescribed under FAR

4.1102. Failure to be registered at time of proposal submission may deem the offeror’s proposal to be considered non-responsible and no further consideration will be given.

Therefore, offerors are highly encouraged to register immediately if they are interested in submitting a response to this requirement.

Sincerely, Contracting Officer

Enclosure:

RFQ 19GB5026Q0007

https://www.sam.gov/

TABLE OF CONTENTS

SECTION 1 - THE SCHEDULE

• SF 1449 cover sheet

• Continuation To SF-1449, RFQ Number 19GB5026Q0007, Prices, Block 23

• Continuation To SF-1449, RFQ Number 19GB5026Q0007, Schedule Of

Supplies/Services, Block 20 Description/Specifications/Work Statement

• Attachment 1 to Description/Specifications/Performance Work Statement

• Attachment 2 Government Furnished Property.

SECTION 2 - CONTRACT CLAUSES

• Contract Clauses

• Addendum to Contract Clauses - FAR and DOSAR Clauses not Prescribed in Part 12

SECTION 3 - SOLICITATION PROVISIONS

• Solicitation Provisions

• Addendum to Solicitation Provisions - FAR and DOSAR Provisions not Prescribed in

Part 12

SECTION 4 - EVALUATION FACTORS

• Evaluation Factors

• Addendum to Evaluation Factors - FAR and DOSAR Provisions not Prescribed in

Part 12

SECTION 5 - REPRESENTATIONS AND CERTIFICATIONS

• Offeror Representations and Certifications

• Addendum to Offeror Representations and Certifications - FAR and DOSAR

Provisions not Prescribed in Part 12

SECTION 1 - THE SCHEDULE

CONTINUATION TO SF-1449,

RFQ NUMBER 19GB5026Q0007

PRICES, BLOCK 23

1. PRICES AND PERIOD OF PERFORMANCE

The Contractor shall perform food services work, including furnishing all labor, material, equipment and services, for the U.S. Embassy Libreville Marine Security Guards. The price listed below shall include all labor, materials, insurance (see FAR 52.228-4 and 52.228-5), overhead, and profit. The Government will pay the Contractor the fixed price per month for services. Food is purchased separately by Mess NCO (after approval of 30 day menu) and maybe accompanied by the Contractor if needed.

After contract award and submission of acceptable insurance certificates, the Contracting Officer shall issue a Notice to Proceed. The Notice to Proceed will establish a date (a minimum of ten (10) days from start date listed in Notice to Proceed unless the Contractor agrees to an earlier date) on which performance shall start.

The performance period of this contract is from the start date in the Notice to Proceed and continuing for 12 months, with three, one-year options to renew. The initial period of performance includes any transition period authorized under the contract.

1.1 VALUE ADDED TAX

Value Added Tax (VAT) is not applicable to this contract and shall not be included in the CLIN rates or Invoices because the U.S. Embassy has a tax exemption certificate from the host government.

JAMES ZADROGA 9/11 VICTIMS HEALTH AND COMPENSATION ACT OF

2010 NOTICE: UNLESS A WAIVER OR EXCEPTION APPLIES, PAYMENTS

SUBSEQUENT TO THIS PROCUREMENT ARE SUBJECT TO AN EXCISE

TAX OF 2% PERSUANT TO 26 U.S.C. 5000C.

However, per local regulations, commercial invoices shall include all tax amounts as a reference, even if they are not accounted for in the Grand total. Hence, Contractor are responsible for presenting invoices accordingly.

1.2. Base Year

A. Services. The firm fixed price for the Base Year of the contract is:

Price per Month Quantity of Months Price per Year

Total Price for Base Year

1.3. Option Year 1 Prices (Option Term: Twelve (12) Months)

A. Services. The firm fixed price for Option Year 1 of the contract is:

Total Price for Option Year 1

1.4. Option Year 2 Prices (Option Term: Twelve (12) Months)

A. Services. The firm fixed price for Option Year 2 of the contract is:

Total Price for Option Year 2

1.5. Option Year 3 Prices (Option Term: Twelve (12) Months)

A. Services. The firm fixed price for Option Year 3 of the contract is:

Total Price for Option Year 3

1.6. Option Year 4 Prices (Option Term: Twelve (12) Months)

A. Services. The firm fixed price for Option Year 4 of the contract is:

Total Price for Option Year 4

1.7. Option per FAR 52.217-8 Prices (Option Term: Six (6) Months) A. Services. The firm fixed price for Option per FAR 52.217-8 of the contract is:

Total Price for Option per FAR 52.217-8

1.8 Grand Total of Base and All Option Years

Base Year Total

Option Year 1 Total

Option Year 2 Total

Option Year 3 Total

Option Year 4 Total

Option per FAR 52.217-8

GRAND TOTAL- BASE AND ALL OPTION YEARS

CONTINUATION TO SF-1449,

CONTRACT NUMBER 19GB5026Q0007

SCHEDULE OF SUPPLIES/SERVICES, BLOCK 20

DESCRIPTION/SPECIFICATIONS/WORK STATEMENT

1. SCOPE OF WORK

The purpose of this fixed price contract is to obtain food services program for U.S.

Government at Libreville for Marine Security Guards at the Marine Security Guard Residence (MSGR). The Contractor shall perform services in designated spaces. The contract will be for a one-year period from the date of the contract award, with three one-year options and one option for up to six (6) months, as needed.

The Contractor shall furnish all managerial, administrative, and direct labor personnel that are necessary to accomplish the work in this contract. Contractor employees shall be on site only for contractual duties and not for other business purposes.

1.2 DUTIES AND RESPONSIBILITIES

1.2.1 Certain areas listed in paragraph #3 require an escort and can only be entered during scheduled times. The General Instructions shall emphasize security requirements so that accidental security violations do not occur.

1.2.2. Contractor shall schedule cooking and serving requirements to ensure that these are done in the order and time frame specified and they are to be performed on a daily basis, Monday-Friday.

Breakfast (from 06:30 – 08:00am), Lunch (10:00 - 11:30 am) and Dinner (01:00 – 02:30 pm).

1.2.3. Contractor shall clean kitchen, all dishes and appliances after each meal and causes minimal disruption to the normal operation of the facility. The COR shall determine the schedules presented which will meet the needs of the individual facility.

1.3 TYPES OF SERVICES

Shall include the following work:

1.3.1 Daily Cooking and Serving Requirements

See attachment 1.

2.0 MANAGEMENT AND SUPERVISION.

2.1 The Contractor shall designate a representative who shall be the focal point for the Contractor and shall be the point of contact with U.S. Government personnel and shall have sufficient English language skill to be able to communicate with members of the U.S. Government staff.

2.2 The Contractor shall be responsible for quality control. The Contractor shall perform inspection visits to the work site on a regular basis. The Contractor shall coordinate these visits with the COR. These visits shall be surprise inspections to those working on the contract.

2.3 The Contractor shall control overtime through efficient use of the work force.

Individual work schedules shall not exceed 40 hours per week to preclude overtime being part of the services provided under the contract.

3.0 LOCATIONS FOR FOOD SERVICES

All services are to be delivered daily [5 days a week] of the year for [eight] of USG Marine Security personnel in providing [Three] meals at the MSGR for US Embassy Libreville.

Location Estimated

Service Scheduled Hours

Escort

MSGR Food preparation

0630 - 1430 MESS NCO

Food is to be available the entire day but will be served as breakfast, lunch and dinner.

PERSONNEL

4.1 General. The Contractor shall maintain discipline at the site and shall take all reasonable precautions to prevent any unlawful, riotous or disorderly conduct by Contractor employees at the site. The Contractor shall preserve peace and protect persons and property on site. The Government reserves the right to direct the Contractor to remove an employee from the worksite for failure to comply with the standards of conduct. The Contractor shall immediately replace such an employee to maintain continuity of services at no additional costs to the Government.

4.2 STANDARD OF CONDUCT.

Uniform/Appropriate Attire and Personal Equipment. The Contractor's employees shall wear clean, neat and complete uniforms/appropriate attire when on duty. All employees shall wear attire approved by the Contracting Officer's Representative (COR).

4.2.3 Neglect of duties shall not be condoned. The Contractor shall enforce no sleeping while on duty, unreasonable delays or failures to carry out assigned tasks, conducting personal affairs during duty hours and refusing to render assistance or cooperate in upholding the integrity of the worksite security.

4.2.4 Disorderly conduct, use of abusive or offensive language, quarreling, intimidation by words, actions, or fighting shall not be condoned. Also included is participation in disruptive activities, which interfere with normal and efficient Government operations.

4.2.5 Intoxicants and Narcotics. The Contractor shall not allow its employees while on duty to possess, sell, consume, or be under the influence of intoxicants, drugs or substances that produce similar effects.

4.2.6. Criminal Actions. Contractor employees may be subject to criminal actions as allowed by law in certain circumstances. These include but are not limited to the following actions:

-unauthorized use of Government property, theft, vandalism, or immoral conduct;

-unethical or improper use of official authority or credentials; security violations; or, organizing or participating in gambling in any form.

-falsification or unlawful concealment, removal, mutilation, or destruction of any official documents or records or concealment of material facts by willful omission from official documents or records.

4.2.7 Key Control. The Contractor shall receive, secure, issue and account for any keys issued for access to the MSGR for the purposes of this contract. The Contractor shall not duplicate keys without the COR's approval. Where it is determined that the Contractor or its agents have duplicated a key without permission of the COR, the Contractor shall remove the individual(s) responsible from this contract. If the Contractor has lost any such keys, the Contractor shall immediately notify the COR. In either event, the Contractor shall reimburse the Government for the cost of rekeying that portion of the system.

4.3. NOTICE TO THE GOVERNMENT OF LABOR DISPUTES

The Contractor shall inform the COR of any actual or potential labor dispute that is delaying or threatening to delay the timely performance of this contract.

4.4. PERSONNEL SECURITY

4.4.1 After award of the contract, the Contractor shall provide the following list of data on each employee who will be working under the contract. The Contractor shall include a list of workers and supervisors assigned to this project. The Government will run background checks on these individuals. It is anticipated that security checks will take twenty-one (21) days to perform. For each individual the list shall include:

• Full Name

• Place and Date of Birth

• Current Address

• Copy of Birth Certificate

• Non-conviction certificate (valid for three months)

Certificate of Employment (letter from former employers attesting positions and period of working)

• 2 Photos (passport size)

• Curriculum Vitae

The Government shall issue identity cards to Contractor personnel, after they are approved. These identity cards are the property of the US Government. The Contractor is responsible for their return at the end of the contract, when an employee leaves Contractor service, or at the request of the Government. The Government reserves the right to deny access to U.S.-owned and U.S.-operated facilities to any individual. The Contractor shall ensure all employees arrive to work in clean and appropriate clothing.

The food service clothing shall be commensurate with a high-quality operation and communicate a positive first impression for guests. In addition to appearance the clothing shall take into consideration employee safety (non-slick shoes to prevent slipping, long sleeve chef coat to avoid burns, aprons, etc.)

4.5 EMPLOYEE SAFETY REQUIREMENTS

Contractor shall ensure that employees are supplied with and use proper safety personal protective equipment (PPE) such as aprons and potholders.

Contractor employees will follow signed safety work procedures, which protect the Contractor employees and DOS personnel in proximity to work site.

4.5 KEY PERSONNEL

4.5.1 POSITION AND FUNCTION

The key personnel specified in this contract are essential to work performance. The only position considered in this contract is one MSG Detachment Cook.

4.52 MINIMUM QUALIFICATIONS

MSG Detachment Cook

The MSG Detachment Cook is responsible for the development of menus, food storage, and cleanliness of the MSGR kitchen and dining areas. The MSG Cook shall have a minimum of 3 years’ experience managing food services operations.

Clearance Level: None

4.53 SUBSTITUTIONS

During the first 180 days of performance (after transition), the Contractor will make no substitutions of key personnel unless the substitution is required due to illness, death, or termination of employment. The Contractor will notify the Contracting Officer within 5 calendar days after the occurrence of any of these events.

4.5.4 REPLACEMENTS

After the first 180 days of performance, the Contractor may substitute the key person if they determine that it is necessary. The Contractor will provide notice at least 45 days prior to diverting any of the specified individuals to other programs or contracts (or as soon as possible, if an individual must be replaced, for example, as a result of leaving the employ of the Contractor). The Contractor will notify the COR and shall submit comprehensive justification for the diversion or replacement request (including proposed substitutions for key personnel) to permit evaluation by the Government of the impact on performance under this contract. The proposed substitute shall possess qualifications comparable to the original key person and meet the minimum standards set forth in the contract.

4.5.6 WRITTEN APPROVAL AND CONSENT

The Contractor shall not divert or otherwise replace any key personnel without the written consent of the COR. The Government will modify the contract to reflect any changes in key personnel.

5.0. MATERIALS AND EQUIPMENT

The Contractor shall provide a list of necessary cooking supplies, to perform the work identified in this contract.

6.0. GOVERNMENT FURNISHED PROPERTY/EQUIPMENT

6.1 The Contractor has the option to reject any or all Government furnished property or items (see Attachment 2 - GOVERNMENT FURNISHED PROPERTY). However, if rejected, the Contractor shall provide all necessary property, equipment or items, adequate in quantity and suitable for the intended purpose, to perform all work and provide all services at no additional cost to the Government. All Government furnished property or items are provided in an "as is" condition and shall be used only in connection with performance under this contract. The Contractor is responsible for the proper care, maintenance and use of Government property in its possession or control from time of receipt until properly relieved of responsibility in accordance with the terms of the contract. The Contractor shall pay all costs for repair or replacement of Government furnished property that is damaged or destroyed due to Contractor negligence.

6.2 The Contractor shall maintain written records of work performed, and report the need for major repair, replacement and other work for Government property in its control.

7. INSURANCE

7.1 Amount of Insurance. The Contractor is required to provide whatever insurance is legally necessary. The Contractor shall, at its own expense, provide and maintain during the entire performance period the following insurance amounts:

7.2 General Liability (includes premises/operations, collapse hazard, products, completed operations, contractual, independent contractors, broad form property damage, personal injury).

As stated herein, this contract shall incorporate Gabonese law with regard to insurance for Bodily Injury, on or off site.

(1) Bodily Injury, On or Off the Site, in U.S. Dollars

Per Occurrence *See remarks below

Cumulative *See remarks below

(2) Property Damage, On or Off the Site, in U.S. Dollars

Per Occurrence $500,000

Cumulative $1,000,000

* The law does not provide a specific amount, but it does provide calculation methods. This is in accordance with the article 61 through 65 of the Gabonese law “Code de Sécurité Sociale”. The actual amount to be paid will depend on the salary earned. For that purpose, all contractors shall provide a proof that they are in line with the regulation by providing the document delivered by the “Caisse Nationale de Sécurité Sociale”: the “Attestation pour soumission”.

7.3 The types and amounts of insurance are the minimums required. The Contractor shall obtain any other types of insurance required by local law or that are ordinarily or customarily obtained in the location of the work. The limit of such insurance shall be as provided by law or sufficient to meet normal and customary claims.

7.4 For those Contractor employees assigned to this contract who are either United States citizens or direct hire in the United States or its possessions, the Contractor shall provide workers’ compensation insurance in accordance with FAR 52.228-3.

7.5 The Contractor agrees that the Government shall not be responsible for personal injuries or for damages to:

• any property of the Contractor,

• its officers,

• agents,

• servants,

• employees, or

• any other person arising from an incident to the Contractor's performance of this contract. The Contractor shall hold harmless and indemnify the Government from any and all claims arising, except in the instance of gross negligence on the part of the Government.

7.6 The Contractor shall obtain adequate insurance for damage to, or theft of, materials and equipment in insurance coverage for loose transit to the site or in storage on or off the site.

7.7 Government as Additional Insured. The general liability policy required of the Contractor shall name "the United States of America, acting by and through the Department of State", as an additional insured with respect to operations performed under this contract.

7.8 Time for Submission of Evidence of Insurance. The Contractor shall provide evidence of the insurance required under this contract within ten (10) calendar days after contract award. The Government may rescind or terminate the contract if the Contractor fails to timely submit insurance certificates identified above.

8.0. LAWS AND REGULATIONS

8.1 Without additional expenses to the Government, the Contractor shall comply with all laws, codes, ordinances, and regulations required to perform this work. In the event of a conflict among the contract and requirements of local law, the Contractor shall promptly advise the Contracting Officer of the conflict and of the Contractor's proposed course of action for resolution by the Contracting Officer.

8.2 The Contractor shall comply with all local labor laws, regulations, customs and practices pertaining to labor, safety, and similar matters, to the extent that such compliance is not inconsistent with the requirements of this contract.

9.0. TRANSITION PLAN

Within 30 days after contract award, the Contracting Officer may request that the Contractor develop a plan for preparing the Contractor to assume all responsibilities for cook services. The plan shall establish the projected period for completion of all clearances of Contractor personnel, and the projected start date for performance of all services required under this contract. The plan shall assign priority to the selection of all supervisors to be used under the contract.

10. DELIVERABLES

The following items shall be delivered under this contract:

Description Quantity Delivery To Date

4.4.1 List of Personnel 1 COR 10 days after award

7. Evidence of Insurance 1 COR 10 days after award

8. Licenses and Permits 1 COR Date of award

9. Transition Plan 1 COR 30 days Daily Headcount by Meal

COR Available daily, due monthly along with running annual to-date totals

14-Day Menu Plan

COR 1 week prior to start of new menu cycle

Menu Adjustments COR 1 week in advance of change

Hazard Analysis and Critical Point (HACCP) Plan 1

COR Prior to start of performance (obtained from AGASA)

Illness Reports

COR Provide as part of the Program Management and QA Reviews

Reporting Plan 1 COR Start of performance

Risk Management Plan (Risk management and mitigation-quality control & assurance, etc.) 1

COR Provide as part of proposal response and updated/maintained throughout performance

Quality Control Plan

COR Prior to Start of Performance and each Option Year

Food concession, food, and water inspection SOPs 1

COR Within first 30 days

Quality Control Reports 1 COR Monthly

Vulnerability Assessment 1 COR Monthly

KPI Reporting 1 COR Monthly to COR to CO

Food Service Operation Uniform plan 1

COR Within first 30 days

Health, Safety and Environment Plan 1

COR Within first 30 days

11. QUALITY CONTROL MANAGEMENT, QUALITY ASSURANCE AND

SURVEILLANCE PLAN (QASP)

QUALITY CONTROL

The Contractor, prior to implementation, shall provide for DOS approval a Quality Control plan, that will include food service performance standards, metrics, and reporting required for quality control.

This plan shall define the contractor’s approach to Quality Assurance/Quality Control on the contract. It shall provide an overview of the contractor’s approach to the planning, organization, direction, and control of quality-related activities associated with the delivery and performance of products and services.

Contractor shall specifically provide oversight to all food inspection activities while working within the requirements set forth by food service standards and regulations, the DOSDOS Regional Medical Officer (RMO) and DOSDOS Contracting Officer’s Representative (COR) in completing the following duties:

• Food Handling Procedure

• Adherence to HACCP

• Menu Execution and Presentation

• MSGR kitchen inspections

• Food Storage inspections

11.1 FOOD INSPECTION RESOURCES

The Contractor shall provide resources to perform food procurement, food handler training, public and food facility inspections, vulnerability assessments and QA/QC monthly reports for the MSGR kitchen and dining areas. These requirements shall meet or exceed established FDA, USDA requirements. MSGR kitchens shall be inspected on a routine basis or as determined by the individual sanitation history and the potential risk associated with the number of personnel eating at a single site. The Contractor’s Food Service employees shall receive periodic refresher training and a medical records review of new employees. The Contractor’s food service employees shall be medically cleared prior to returning to work after receiving medical care.

11.2 STANDARD OPERATING PROCEDURES (SOP)

The Contractor will develop MSG kitchen usage food, and water inspection SOPs and, upon COR approval of the SOPs, apply the SOPs during periodic site inspections. The contractor shall provide monthly quality control reports and perform overall trending by facility and contractor to the DOSDOS COR. All phases of food service operations shall be evaluated against contractual requirements. Provide monthly reports on QA/QC, inspection findings and notification to DOS when follow-up action is needed, or a health hazard is identified during data analysis.

11.3 MEDICAL EVALUATION OF FOOD SERVICE EMPLOYEES

The Contractor’s Food Service personnel who seek medical treatment must be medically cleared prior to returning to work. In the event there is a communicable disease, appropriate health recommendations shall be elevated to DOS onsite supervisors and the facility manager.

11.4 REPORTING PLAN

Performance Data System

The Contractor will keep DOS informed of performance through deliverables, reports, and regular meetings with DOS representatives. The contractor shall capture and record resource changes against contract requirements to track schedules. Contractor shall also monitor resource allocation and performance data to determine whether sufficient resources are applied to required tasks, or whether reductions in work warrant corresponding reductions in staff. Analysis of labor, material, and equipment expenditures to work order and job code levels enables the COR and Program manager to track key data to verify that requirements are met to cost and schedule, and to identify and correct variances. The Contractor shall coordinate with the COR to enforce project controls at the site level. The Contractor’s systems should be flexible, scalable, and adaptable to each requirement offering DOS real-time performance data upon request with minimal risk of information exposure.

Business Systems

The Contractor’s business systems shall provide the support structure needed to input and track data for Quality Assurance/Quality Control (QA/QC) and performance management; personnel management; contract management; and to share deliverables and reports upon request.

The Contractor shall enhance program consistency, transparency, and accountability by maintaining detailed, Government-recognized processes and procedures for all MSG Detachment Cook duties.

These systems shall interface and feed information into a program management information system to provide near real-time reporting of performance status through a secure web-based portal/dashboard.

This portal integrates programs, systems, and plans, and consolidates recruiting information, personnel management data, time and labor tracking, cost, and performance data by scheduled value. It shall provide a reporting mechanism to produce required deliverables, personnel manning information, and employee performance report status.

The Contractor shall collaborate with DOS and identify specific needs from requirements regarding the appropriate structuring and information needed for reporting.

Contractor reports are directly related to an approved invoice system and human resource management system.

During performance, Contractor shall document work progress against the schedule. The Contractor shall measure performance against planned tasks weekly and monthly and develop a series of schedule performance metrics. The Contractor shall submit reports via electronic messaging to the COR, followed by hard copies as requested.

12 QUALITY CONTROL PLAN

This plan provides an effective method to promote satisfactory contractor performance.

The QASP provides a method for the Contracting Officer's Representative (COR) to monitor Contractor performance, advise the Contractor of unsatisfactory performance, and notify the Contracting Officer of continued unsatisfactory performance. The Contractor, not the Government, is responsible for management and quality control to meet the terms of the contract. The role of the Government is to monitor quality to ensure that contract standards are achieved.

Performance Objective Scope of Work Paragraph

Performance Threshold

Services.

Performs all MSG Cook Services set forth in the scope of work.

1 through 11

All required services are performed and no more than three (3) customer complaints are received per month.

(2) All required services are 90% adherence to SERV Safe, AGASA and AGANOR quality standards.

12.1 SURVEILLANCE. The COR will receive and document all complaints from Government personnel regarding the services provided. If appropriate, the COR will send the complaints to the Contractor for corrective action.

12.2 STANDARD. The performance standard is that the Government receives no more than three (3) customer complaints per month. The COR shall notify the Contracting Officer of the complaints so that the Contracting Officer may take appropriate action to enforce the inspection clause (FAR 52.212-4, Contract Terms and Conditions-Commercial Items), if any of the services exceed the standard.

12.3 PROCEDURES

(a) If any Government personnel observe unacceptable services, either incomplete work or required services not being performed they should immediately contact the

COR.

(b) The COR will complete appropriate documentation to record the complaint.

(c) If the COR determines the complaint is invalid, the COR will advise the complainant. The COR will retain the annotated copy of the written complaint for his/her files.

(d) If the COR determines the complaint is valid, the COR will inform the Contractor and give the Contractor additional time to correct the defect, if additional time is available. The COR shall determine how much time is reasonable.

(e) The COR shall, as a minimum, orally notify the Contractor of any valid complaints.

(f) If the Contractor disagrees with the complaint after investigation of the site and challenges the validity of the complaint, the Contractor will notify the COR. The COR will review the matter to determine the validity of the complaint.

(g) The COR will consider complaints as resolved unless notified otherwise by the complainant.

(h) Repeat customer complaints are not permitted for any services. If a repeat customer complaint is received for the same deficiency during the service period, the COR will contact the Contracting Officer for appropriate action under the Inspection clause.

ATTACHMENT 1

DESCRIPTION/SPECIFICATIONS/PERFORMANCE WORK STATEMENT

The contractor will be responsible for being familiar with host nation laws and possess demonstrated ability for obtaining all licenses, permits and other official requirements allowing for the purchase, cooking, and transportation of food items in the marine security guard residence (MSGR). When requested by the msg mess non-commissioned officer (NCO), the cook may be required to accompany the mess NCO on local food purchasing trips.

The contractor will be responsible for being familiar with host nation laws and possess demonstrated ability for obtaining all licenses, permits and other official requirements allowing for the purchase, cooking, and transportation of food items into the marine security guard residence (MSGR).

The contractor shall provide all management, supervision, administrative support, labor, logistics, training, and transportation required to conduct food service operations.

The USG requires a variety of food services operations services including, but not limited to:

• Menu planning and coordination

• Food sourcing and provisioning

• Food preparation and service

• Food service staffing

• Quality management

The contractor shall follow all relevant applicable industry standards, codes, government regulations, DOS guidance and written supplier’s recommendations in executing the services of this contract.

1. Locations

The contractor shall provide all dining services for the marine security guard residence (MSGR) located at the us embassy libreville, bp. 4000 Sablière, libreville gabon.

Clientele consists of marine security guards (MSGS) working on the embassy/consulate compound.

2. Hours of operation:

Hours of operation will follow the established hours for food service operations:

• Breakfast: 06:30 – 08:00

• Lunch: 10:00 – 11:30

• Dinner: 13:00 – 14:30

3. General requirements

The contractor shall implement a dos-approved food services support program to standardize food operations, meet mission requirements, control costs and provide good service to the msg detachment. The contractor’s food services approach will incorporate change management to support an evolving dos approved business plan to meet situational changes.

Objectives

• Provide a proper skill mix, and experience of qualified personnel

• High quality food operations, with minimal disruptions during transitions

• Control cost of food services

• High level of customer satisfaction

Code, regulations, guidance and standards

• FDA food code - www.fda.gov/foodcode

• usda grades and standards - https://www.ams.usda.gov/grades-standards

• Codex Alimentarius - http://www.fao.org/fao-who-codexalimentarius/standards/en/

Note: the above links are provided as a courtesy. The government is not responsible for updating the links.

Licensing, laws, and regulations

The contractor will make certain that the proper host nation licensing and approvals are in place for employee(s) to be in full compliance with the laws and regulations.

4. Specific requirements

A. Food service operations

I. Hours of operation Hours of operation will follow the DOS established hours for food service operations.

B. Kitchen services

Facility

Breakfast Hours

Lunch Hours

Dinner Hours

MSGR 06:30 – 08:00 10:00 – 11:30 13:00 – 14:30

http://www.fda.gov/foodcode https://www.ams.usda.gov/grades-standards https://www.ams.usda.gov/grades-standards http://www.fao.org/fao-who-codexalimentarius/standards/en/ http://www.fao.org/fao-who-codexalimentarius/standards/en/

I. Quantities of meals

The msg detachment at us embassy libreville consists of eight to ten marines, which would require the preparation of 24 to 30 meals per day, respectively.

II. Menu

The MSGR patrons are a diverse group: Americans who have traveled extensively and been exposed to many cultures as well as those who prefer their own regional cuisines in the U.S. and individuals who have dietary restrictions for health, cultural or religious reasons.

The contractor will develop a 14-day menu cycle, offering a variety of food selections for each meal and on a weekly basis, based upon acceptability ratings, availability of food items, and food preparation limitations, as well as cost of operations. Full use of leftovers can also extend the selection if items are stored and labeled in accordance with food safety standards.

Special meals (e.g. Mexican night, Italian supper, Asian stir-fry luncheon) are also possible introductions. A suitable selection for any identified vegetarian diners shall be on the menu daily as well.

1. Menu planning

The contractor shall establish 14-day menus that reflect meals variety consistent with the varied cultural, religious, and health dietary requirements of the MSGS.

2. Menu adjustments

The contractor will submit adjustments to the menus to the COR one week in advance, in writing for approval.

III. Concept of operations

Food is an important morale factor, as are the health priorities of a good diet. A successful food operation will be one that continuously pleases the diners; offers a wide variety of food choices; accommodates different dietary needs and desires based upon personal choice, religious restrictions; and provides excellent service in all areas.

Food is a “high risk” area. It can negatively affect health, adversely affect morale, and be impacted by political and economic events. The contractor shall provide an approach that capitalizes on success while planning to mitigate such risk factors.

The contractor shall make use of local supplies for common and available items, local, regional, and international dishes while utilizing international sources for main entrée items, as well as favorites (usa brand items). Planning for the menu should account for available provisions.

The contractor will staff and supply meals in accordance with meal hours and meal service specified in section 1, 2.3 locations, and 4.1.1 hours of operation.

IV. Establishment of facilities

The contractor shall establish food service operations located within the MSGR.

Offeror/contractor shall coordinate with the COR on any additional equipment needs that are identified during the solicitation process.

Patrons may be expected to clean up after the meal by taking their dinnerware and trash to a designated site for turn-in and/or disposal. However, the contractor is responsible for cleanliness services at the MSGR. The designated site shall accommodate efforts to recycle plastics, glass, and paper apart from compostable food waste.

V. Standards of service

The contractor shall maintain a standard of service equal to our better than quality commercial food service operations found on university campuses, and finer hotels.

1. Preparation

The contractor shall utilize the appropriate industry preparation standards for all food products and menu items. Contractor shall ensure all food is not overcooked or undercooked, over seasoned or under seasoned.

2. Presentation

Food will not only be delicious, but well presented, prepared onsite, and served at the right temperature for food safety requirements as well as patron expectations. The contractor shall use fresh ingredients to the maximum extent possible and use varying colors and arrangement that are pleasing to the eye. Serving areas, equipment, pans and serving bowls shall be clean, well-lit and free of drips and food particles. Serving utensils shall be replaced regularly throughout service to reduce cross contamination and provide a clean appearance.

3. Customer service

The contractor’s food service worker(s) will be knowledgeable, provide excellent customer service, be pleasant, and achieve compliance with U.S. food worker health standards. Staff shall greet customers with a smile and appropriate greeting. Staff shall be polite and address all customers with respect. Staff shall look to assist guests to the maximum extent practical.

4. Food handling and safety

Food standards will be in accordance with the world trade organization recognized codex Alimentarius. The codex Alimentarius is an international reference point for the resolution of disputes concerning food safety and consumer protection.

General standards – safety As part of the program management plan, the contractor shall establish a food service safety program. The contractor’s food service workers will employ appropriate safety gear in the course of their work. The contractor’s safety program shall include documented training and refresher courses for all personnel, evidence of which will be provided to the government upon request. Language accommodation for LNS may be required. The contractor shall investigate and record events involving personal injury or significant damage to dos facilities and report these events to the cor. To prevent future incidents, the contractor will verify safety program reports are part of program and quality assurance (QA) reviews.

5. Food worker health, sanitation, and hygiene

FDA and USDA service guidelines The contractor will follow current food service sanitation and public health service standards, and FDA and USDA food service guidelines, codes, and regulations. The contractor will monitor host nation evolution to World Health Organization (WHO) guidelines, including codex Alimentarius, and incorporate WHO guidelines into its approach as appropriate.

Health and sanitation inspections The contractor will maintain and retain reports on health and sanitation inspections.

Food service management The contractor will train food service management and service staff in National Restaurant Association SERVSAFE food handling procedures.

Food-handling awareness The contractor will provide periodic health, sanitation, and hygiene training to address food handling awareness and sanitation processes.

Fit for duty All food service workers will be physically capable, certified communicable disease-free, and attired in clean clothing.

Health certifications Health certifications shall be made by medical examination with exam documentation retained on file for dos inspection.

6. Cleanliness

As part of the operation of the MSGR kitchen, the contractor shall provide cleaning services. These services shall be performed in accordance with standard commercial cleaning practices. The MSGR kitchen areas require regular cleaning. Services include, but are not limited to, the following: table bussing/cleaning during food service operations, sweeping, mopping, trash removal, washing kitchen/dining windows, and disinfecting. All indoor and outdoor kitchen/cafeteria spaces will be kept clean and sanitized to the highest U.S. standards.

C. Food provisioning and storage

I. Food quality standards

The contractor shall provide labor, materials, equipment, insurance and overhead to provide food provisions, and storage services required to operate the MSGR kitchen.

The quality of product shall be equivalent to standards established by USDA agriculture marketing service grades and standards (https://www.ams.usda.gov/grades-standards ), or better.

II. U.S. and familiar brands Patrons are American citizens that associate certain name brand products to high quality.

Local products may be submitted, with approval for “equal”.

III. supply chain management

1. Best value

Sources should be procured wherever possible to ensure highest quality and best value.

2. Receipt of supplies

The contractor may be required to accompany the mess NCO on local food purchasing trips. These items will be received and stored in the appropriate areas within the

MSGR.

3. Supply rotation

All products in storage shall be dated and rotated for first-in, first-out distribution.

Supplies required include:

4. Food

Food (perishable and non-perishable).

5. Beverages

Beverages to include milk, juices, and tea.

6. Prevent spoilage https://www.ams.usda.gov/grades-standards

The contractor’s food service managers and supervisors will follow USDA, HHS, and PHS published guidelines for procedures and processes to prevent spoilage. They shall consider regular inventory inspection, temperature rotations, the practice of first-in, first-out (FIFO), increased physical security for inventory, and selective or exclusive inventory access limitation.

IV. Supplies, utensils, dishware and consumables

The USG will provide sufficient supplies, utensils, dishware and consumables to support the MSGR food service operations, with sufficient inventory to maintain operation for up to 14 days without re-stock. If levels fall below those required, the contractor must notify USG within 14 days so that no lapse in supplies/consumables will occur.

1. Supplies Supplies include food supplies associated to consumables (e.g. Napkins, paper plates, plastic utensils, etc.).

2. Utensils

Utensils include metal cutlery, serving spoons, pots, pans, kitchen crockery and cooking vessels.

3. Dining ware

Dining ware, to include plates, bowls, glasses, and mugs.

D. Equipment and facilities

The contractor will operate fully furnished MSGR kitchens provided by the USG. The contractor will be provided government furnished equipment (GFE) that is up-to-date and fully maintained.

Contractor shall conduct a thorough assessment of all existing MSGR kitchens, and food service management equipment and ensure adequate supply of replacement equipment and parts are available for continuous operation.

Offeror shall propose an estimated list of required additional equipment to the government for purchase within proposal, if required.

E. Maintenance plan

The embassy operations & maintenance contract (i.e. A separate contract) is responsible for the maintenance and repair of all MSGR kitchens (structure, electrical, plumbing, etc.) And its installed equipment (hoods, stoves, ovens, dishwashers, etc.). The contractor will establish a plan for use, and inventory of all property, equipment, and materials used in contract performance. Procedures shall verify that property, equipment, and materials are used solely for purposes authorized in the contract.

ATTACHMENT 2

GOVERNMENT FURNISHED PROPERTY

The Government shall make the following property available to the Contractor as "Government furnished property" under the contract:

Services shall be rendered within the Marine Security Guard Residence. As such, the following rooms are available for use by the Contractor:

The kitchen;

Storage #1;

Storage #2.

The Contractor is responsible for informing the COR, in writing, of GFE malfunctions within 24 hours of the occurrence.

The Government will provide available equipment spares.

Please note that above information is subject to change after or on contract award.

Description Quantity Dining spoons 36 Coffee spoons 24 Dining forks 96 Dining knives 85 Kitchen Knives 37 Can Opener 1 Corkscrew 5 Whisks 4 Scissor 1 Coffee cup 45 Dining Dish 39…