19GB5025Q0004_French Language Training_ Solicitation V5.pdf

U.S. Embassy Libreville Date:

January 10, 2025

Dear Prospective Quoter:

Subject: Request for Quotations number 19GB5025Q0004

Enclosed is a Request for Quotations (RFQ) for French Language Training. If you would like to submit quotation, follow the instructions in Section 3 of the solicitation, complete the required portions of the attached document, and submit it to the address shown on the Standard Form

1449 that follows this letter.

The U.S. Government intends to award a contract/purchase order to the responsible company submitting an acceptable offer at the lowest price. We intend to award a contract/purchase order based on initial quotations, without holding discussions, although we may hold discussions with companies in the competitive range if there is a need to do so.

The Embassy intends to conduct a pre-quotation conference at the site. The pre-proposal conference will be held January 16, 2024, at 10:00 a.m. (local time) at the US Embassy

Libreville. Prospective offerors/quoters should contact Judith Abourou by January 13, 2024, for additional information or to arrange entry to the building.

Quotations are due by Wednesday February 12, 2025, at 10:00 a.m. (local time). No quotations will be accepted after this time. Proposals must be in English and incomplete proposals will not be accepted.

Direct any questions regarding this solicitation via email to: LibreContracting@state.gov before

12:00 hours on Friday January 22, 2025, at 10:00 (local time).

Your quotation must be submitted electronically to LibreContracting@state.gov It is important to make sure the submission is made in specific size and format; in MS-Word 2007/2010 or MS-

Excel 2007/2010 or Adobe Acrobat (pdf) file format. The file size must not exceed 30MB. If the file size should exceed the 30MB, the submission must be made in separate files and attached to separate emails with less than 30MB each.

mailto:LibreContracting@state.gov mailto:LibreContracting@state.gov

In order for a quotation to be considered, you must also complete and submit the following:

1. SF-1449

2. Section I, Pricing

3. Section 5 Representations and Certifications

4. Additional information as required in Section 3

5. Proof of SAM Registration

Offerors shall be registered in the SAM (System for Award Management) database at https://www.sam.gov prior to submittal of their offer/proposal as prescribed under FAR 4.1102.

Failure to be registered at time of proposal submission may deem the offeror’s proposal to be considered non-responsible and no further consideration will be given. Therefore, offerors are highly encouraged to register immediately if they are interested in submitting a response to this requirement.

Nathaniel Rudy

Contracting Officer

Enclosure:

RFQ Number 19GB5025Q0004 https://www.sam.gov/

TABLE OF CONTENTS

SECTION 1 - THE SCHEDULE

• SF 1449 cover sheet

• Continuation To SF-1449, RFQ Number 19GB5025Q0004, Prices, Block 23 & Block 20

SECTION 2 - CONTRACT CLAUSES

• Contract Clauses

• Addendum to Contract Clauses - FAR and DOSAR Clauses not Prescribed in Part 12

SECTION 3 - SOLICITATION PROVISIONS

• Solicitation Provisions

• Addendum to Solicitation Provisions - FAR and DOSAR Provisions not Prescribed in

Part 12

SECTION 4 - EVALUATION FACTORS

• Evaluation Factors

• Addendum to Evaluation Factors - FAR and DOSAR Provisions not Prescribed in Part 12

SECTION 5 - REPRESENTATION AND CERTIFICATIONS

• Representation and Certifications

• Addendum to Offeror Representations and Certifications - FAR and DOSAR Provisions not Prescribed in Part 12

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

1. REQUISITION NUMBER

PR12671353

2. CONTRACT NO. 3. AWARD/EFFECTIVE

DATE

4. ORDER NUMBER 5. SOLICITATION NUMBER

19GB5025Q0004

6. SOLICITATION ISSUE DATE

01/10/2025

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

Nathaniel Rudy

b. TELEPHONE NUMBER (No collect calls)

011457241

8. OFFER DUE DATE/ LOCAL

TIME

02/12/2025 at 10:00 a.m.

9. ISSUED BY CODE 19GB50 10. THIS ACQUISITION IS UNRESTRICTED OR SET ASIDE: ____ % FOR:

SMALL BUSINESS WOMEN-OWNED SMALL BUSINESS

HUBZONE SMALL

BUSINESS

(WOSB) ELLIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM NAICS:

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

EDWOSB

8 (A) SIZE STANDARD:

11. DELIVERY FOR FOB DESTINAT-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS 13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ IFB RFP

15. DELIVER TO CODE 19GB50 16. ADMINISTERED BY CODE 19GB50

17a. CONTRACTOR/

OFFERER

TELEPHONE NO.

CODE FACILITY

CODE

18a. PAYMENT WILL BE MADE BY CODE 19GB50

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN

OFFER

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK

BELOW IS CHECKED SEE ADDENDUM

19.

ITEM NO.

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

See details in the

“Section 1 – The schedule - continuation to SF-1449” for pricing table for Base + 4 Option Years + 6 months option per FAR 52.217-8.

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Govt. Use Only)

27a.SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA ARE ARE NOT ATTACHED

27b.CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN ____

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DELIVER ALL

ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY ADDITIONAL

SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED HEREIN.

29. AWARD OF CONTRACT: REF. _________________ OFFER DATED

____________. YOUR OFFER ON SOLICITATION (BLOCK 5), INCLUDING ANY

ADDITIONS OR CHANGES WHICH ARE SET FORTH HEREIN, IS ACCEPTED AS TO

ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30b. NAME AND TITLE OF SIGNER (Type or print) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (Type or print)

Nathaniel Rudy

31c. DATE SIGNED

01/08/2025

AUTHORIZED FOR LOCAL REPRODUCTION STANDARD FORM 1449 (REV. 02/2012)

PREVIOUS EDITION IS NOT USABLE Computer Generated Prescribed by GSA - FAR (48 CFR) 53.212

American Embassy Libreville

Attn: GSO/ Procurement

BP. 4000 Sablière

Libreville GABON

American Embassy Libreville

Attn: Financial Management Officer

BP. 4000 Sablière

Libreville GABON

American Embassy Libreville

Attn: Facility Maintenance

BP. 4000 Sablière

Libreville GABON

American Embassy Libreville

Attn: GSO/ Procurement

BP. 4000 Sablière

Libreville GABON

19.

ITEM NO.

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: _______________________________

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f. TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

33. SHIP NUMBER 34. VOUCHER NUMBER 35. AMOUNT VERIFIED

CORRECT FOR

36. PAYMENT 37. CHECK NUMBER

PARTIAL FINAL

COMPLETE PARTIAL FINAL

38. S/R ACCOUNT NO. 39. S/R VOUCHER NO. 40. PAID BY

41.a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT 42a. RECEIVED BY (Print)

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41C. DATE

42b. RECEIVED AT (Location)

42c. DATE REC’D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

SECTION 1 - THE SCHEDULE

CONTINUATION TO SF-1449 COVER PAGE,

RFQ NUMBER 19GB5025Q0004

PRICES, BLOCK 23 & BLOCK 20

1. PRICE AND PAYMENT

1.1 VALUE ADDED TAX AND “CONTRIBUTION SPECIALE DE SOLIDARITE” TAX

VALUE ADDED TAX. Value Added Tax (VAT) is not applicable to this contract and shall not be included in the CLIN rates or Invoices because the U.S. Embassy has a tax exemption certificate from the host government.

“CONTRIBUTION SPECIALE DE SOLIDARITE” TAX. CSS is not applicable to this contract and shall not be included in the CLIN rates or Invoices because the U.S. Embassy has a tax exemption certificate from the host government.

On the other hand, please note that to be able to claim the exemption, the host government still requires that the value of the VAT and CSS be listed in both the offer and the invoices.

1.2 PRICING

The Contractor shall provide 300 individual classes and 200 group classes, annually, to be given at a firm fixed price per session of $__________. Sessions shall be one hour in length and shall be scheduled between Monday and Thursday from 8:00 am to 5:30 pm and Friday from 8:00 am to 1:00 pm. Class may vary in size from one (1) to five (5) students with no class exceeding more than five (5) students, unless mutually agreed upon by the Contractor and the Government.

The minimum guarantee would be five (5) one-hour sessions per month, although it is anticipated to exceed this amount considerably.

1.2.1 Base Year

A. Services. Individual class firm fixed price for the Base Year of the contract is:

Price per Class Estimated number of classes Price per Year

300 *

B. Services. Group class firm fixed price for the Base Year of the contract is:

Price per Class Estimated number of classes Price per Year

200 *

C. DBA Insurance yearly rate for the Base Year:

Total Price for Base Year * *Insert price

1.2.2 Option Year 1

A. Services. Individual class firm fixed price for the Option Year 1 of the contract is:

Price per Class Estimated number of classes Price per Year

300 *

B. Services. Group class firm fixed price for the Option Year 1 of the contract is:

Price per Class Estimated number of classes Price per Year

200 *

C. DBA Insurance yearly rate for the Option Year 1:

Total Price for Option Year 1 * *Insert price

1.2.3 Option Year 2

A. Services. Individual class firm fixed price for the Option Year 2 of the contract is:

Price per Class Estimated number of classes Price per Year

300 *

B. Services. Group class firm fixed price for the Option Year 2 of the contract is:

Price per Class Estimated number of classes Price per Year

200 *

C. DBA Insurance yearly rate for the Option Year 2:

Total Price for Option Year 2 * *Insert price

1.2.4 Option Year 3

A. Services. Individual class firm fixed price for the Option Year 3 of the contract is:

Price per Class Estimated number of classes Price per Year

300 *

B. Services. Group class firm fixed price for the Option Year 3 of the contract is:

Price per Class Estimated number of classes Price per Year

200 *

C. DBA Insurance yearly rate for the Option Year 3:

Total Price for Option Year 3 * *Insert price

1.2.5 Option Year 4

A. Services. Individual class firm fixed price for the Option Year 4 of the contract is:

Price per Class Estimated number of classes Price per Year

300 *

B. Services. Group class firm fixed price for the Option Year 4 of the contract is:

Price per Class Estimated number of classes Price per Year

200 *

C. DBA Insurance yearly rate for the Option Year 4:

Total Price for Option Year 4 * *Insert price

1.2.6 Option Year 3

A. Services. Individual class firm fixed price for the Option Year 3 of the contract is:

Price per Class Estimated number of classes Price per Year

150 *

B. Services. Group class firm fixed price for the Option Year 3 of the contract is:

Price per Class Estimated number of classes Price per Year

100 *

C. DBA Insurance bi-annual rate per FAR 52.217-8 (Option Term: six (6) Months):

Total Price for Option Year 3 * *Insert price

1.2.7 Grand Total of Base year and All Options

Base Year Total

Option Year 1 Total

Option Year 2 Total

Option Year 3 Total

Option Year 4 Total

Option per FAR 52.217-8 Total

GRAND TOTAL- BASE AND ALL OPTIONS

1.3 PAYMENT

The Contractor shall not submit an invoice for payment until all requirements identified in this contract have been completed and delivery to the COR is complete. The COR shall calculate the number of words which the contractor shall include in its invoice.

The Contractor shall submit an invoice for payment in the proper amount in Francs CFA (XAF) to the following address:

US Embassy Libreville

Attn: Financial Management Officer

BP. 4000 Sablière

Libreville Gabon

Contract Number: 19GB5025C000X

Definitions:

"COR" means Contracting Officer's Representative; see FAR 52.212-4 Contract Terms and

Conditions – Commercial Items, in Section 2.

"Government" means the United States Government unless otherwise stated.

2. PERFORMANCE WORK STATEMENT

The Contractor shall provide French language instruction to adult students focusing on the general interest and conversational skills typically found in mass-media publications for French language speaking public. The Contractor shall provide three sections: beginner, intermediate and advance. The Contractor shall develop the instruction to include the development of speaking, listening, and reading skills to permit comprehension of relevant media or face-to-face conversation.

All instruction shall also include job relevant language terminology and usage of the designated field of interest. The US Embassy Libreville has the following departments:

- Public Diplomacy

- Health Unit

- Management Office

- Political / Economic Office

- Department of Defense

- Office of Security Cooperation

- Executive Office

- Human Resources

- Financial Office

- Facility Maintenance

- General Services Office

- Diplomatic Technology Office.

Instruction shall be based on proficiency, communication, and academic principles as used in foreign language learning institutions identified below.

- Department of State, Foreign Service Institute;

- Department of Defense, Defense Language Institute; or,

- Other internationally recognized foreign language bodies.

The Office of Personnel Management shall define the language proficiency levels identified as desired outcomes. All students shall be measured on their language proficiency levels in accordance with the Foreign Service Instituted Language Proficiency Test or Other internationally recognized foreign language bodies.

3. PERIOD OF PERFORMANCE

Classes shall be given Monday through Thursday at the US Embassy Libreville between 8:00am and 5:30pm and Friday between 8:00am and 1:00pm. The base period of performance shall be valid for one year with four (4) option years of one year each to be exercised at the discretion of the U.S. Government. Please note that an additional option period of six (6) months may also apply to this contract per FAR 52.217-8.

4. CONTRACTOR FURNISHED PROPERTY

4.1 The Contractor shall provide all instructional materials including texts, class exercises, handouts, tests, and audio-visual media.

4.2 The Contractor shall provide all necessary site support materials and equipment, including items such as:

• flip chart and easel,

• chalkboard or erasable marker-whiteboard,

• videocassette player,

• overhead projector, and/or

• expendable/consumable classroom supplies (i.e. paper, pencils, pens, chalk, markers and binders).

The Contractor shall replenish such expendable/consumable items as needed to provide for the performance of the work.

4.3 The Contractor shall provide qualified instructor(s), who are well versed in all topics to be covered, capable of answering in-depth questions on each topic, will provide the required training in a classroom setting, based on the schedule of training modules or lessons and the objectives and goals for that training.

4.4 The Contractor shall provide instructor supervisor(s) who will supervise the performance of work under the contract, and who will perform quality assurance in meeting the objectives and goals for that training.

4.5 The Contractor shall provide other required classroom materials such as newspapers, magazines, dictionaries, or photocopied materials, written in the designated language for use by students in exercises or testing.

5. MANAGEMENT AND SUPERVISION

5.1. SUPERVISION

The Contractor shall designate a representative who shall be responsible for on-site supervision of the Contractor's workforce at all times. This supervisor shall be the focal point for the

Contractor and shall be the point of contact with U.S. Government personnel. The supervisor shall have sufficient English language skill to be able to communicate with members of the U.S.

Government staff.

5.2. MANAGEMENT

The contractor shall provide effective internal controls and management oversight in support of effective organizational processes, a high level of customer satisfaction. The contractor shall provide a proper skill mix, and experience of qualified personnel.

5.3. SCHEDULES

The Contractor shall maintain work schedules. The schedules shall take into consideration the hours that the staff can effectively perform their services without placing a burden on the security personnel of the Post. The Contractor shall deliver standard services between the hours of 08:00 AM and 05:00 PM Monday through Thursday, then between the hours of 08:00 AM and

01:00 PM on Friday.

The contractor will provide the course planning on a monthly basis to the COR.

The contractor will submit adjustments to the course planning to the COR one week in advance, in writing, for approval.

5.4. CUSTOMER SERVICES

The contractor’s employee will be knowledgeable, provide excellent customer service, be pleasant and achieve compliance with our contract terms and conditions. Staff shall greet customers with a smile and appropriate greeting. Staff shall be polite and address all customers with respect. Staff shall look to assist guests to the maximum extent possible.

6. SPECIFIC TASKS

The Contractor shall provide instructional Foreign Language Training services at the firm fixed prices shown in this contract. The objective of each training module or lesson is to prepare all students as efficiently and effectively as possible to accomplish the goals of the training.

The Contractor shall develop the linguistic competency needed for personnel or dependents, similar to what is provided by the Foreign Service Institute for students to attain the proficiency levels in speaking and reading identified in each task order.

GOALS OF FOREIGN LANGUAGE TRAINING

The goal of training is to provide the student with the skills and knowledge necessary to rapidly reach the desired level of performance as identified in the training modules or lessons identified below:

ORAL RECOGNITION AND RESPONSE MODULE, LESSON 1

Each student, at the completion of training, shall be able to perform at the required level of proficiency.

6.1.1 ORAL RECOGNITION AND RESPONSE MODULE, LESSON 1

Each student, at the completion of training, shall be able to perform at the required level of proficiency.

BEGINNER SECTION RECEPTION AND INITIAL CONTACT, BEHAVIOR 1

When addressed in French, the student will be able to recognize designated commonly encountered phrases and questions with the French speaking public. The student must then respond appropriately, providing acceptably worded and pronounced verbal responses, answering the questions asked, or providing information as needed. At least 90% of the students completing training will be able to recognize and respond appropriately to at least 95% of the selected vocabulary, in 95% of the occurrences in which the selected vocabulary is presented.

INTERMEDIATE SECTION SOCIAL CONVERSATION, BEHAVIOR 2

When engaged in social conversation, the student will be able to communicate with French speaking public, carrying on an appropriately worded and pronounced dialogue in the correct dialect and grammar. At least 85% of the students tested in each class shall be able to answer correctly at least 90% of the selected vocabulary questions when used in conversational exchange.

ADVANCED SECTION SOCIAL CONVERSATION, BEHAVIOR 3

When engaged in social conversation, the student will be able to communicate with French speaking public, carrying on an appropriately worded and pronounced dialogue in the correct dialect and grammar. At least 80% of the students tested in each class shall be able to answer correctly at least 85% of the selected vocabulary questions when used in conversational exchange.

6.1.2 READING COMPREHENSION MODULE, LESSON 2

Each student, at the completion of training, shall be able to perform the required level of proficiency.

BEGINNER SECTION

RECOGNITION AND SUBJECT MATTER COMPREHENSION, BEHAVIOR 1

The student will be able to recognize designated key phrases or questions in French from the selected vocabulary when reading written communication or letters. The student must then respond appropriately, providing the requested information by selecting the correct reply, or by properly identifying the functional organization that the written communication was intended.

At least 85% of the students completing training for each class will be able to comprehend and appropriately respond to or determine the intended addressee for at least 90% of the written communications in which the selected vocabulary is presented.

INTERMEDIATE SECTION

TRANSLATION, SUMMARIZATION, RESPONSE SELECTION, BEHAVIOR 2

After reading communications, messages, or letters written in French the student will be able to comprehend, translate, and correctly summarize the purpose and content of the written communication that was provided. The student must be able to translate the requested information or pre-planned reply and prepare a written response to the selected communication.

At least 75% of the students completing the training shall correctly recognize, comprehend, and summarize the written communication, and to translate the correct response to the written communication at least 85% of the time.

ADVANCED SECTION

TRANSLATION, SUMMARIZATION, RESPONSE SELECTION, BEHAVIOR 3

After reading communications, messages, or letters written in French the student will be able to comprehend, translate, and correctly summarize the purpose and content of the written communication that was provided. The student must be able to translate the requested information or pre-planned reply and prepare a written response to the selected communication.

At least 70% of the students completing the training shall correctly recognize, comprehend, and summarize the written communication, and to translate the correct response to the written communication at least 80% of the time.

6.1.3 STUDENT TESTING

The Contractor shall administer tests on knowledge and proficiency as a required element of evaluating the student's progress in the training module or lesson. The Contractor shall provide these tests periodically to:

➢ determine the student's progress in training;

➢ identify areas of weakness where supplemental training may be needed; and,

➢ quantify the student's then-current level of knowledge and proficiency.

Initial testing will be used to establish a baseline for measurement of knowledge and proficiency obtained and may be used in a predictive manner to facilitate personal training planning.

The Contractor shall use tests, including Computerized Adaptive Testing, which are approved by the Foreign Service Institute, or the Defense Language Institute, or by recognized and accepted by national professional associations and organizations identified below.

-Modern Language Association of America

-American Council on the Teaching of Foreign Languages

-Foreign Service Institute

-Foreign Language Center within Defense Language Institute

-Federal Interagency Language Round table

-or other nationally recognized foreign language bodies.

6.1.4 STUDENT PROGRESS DOCUMENTATION AND TRAINING

RECOMMENDATIONS

The Contractor's instructor(s) shall be responsible for documenting each student's progress in training, and for preparing a training recommendation for each student. The student's progress will be reported to the student biweekly. The instructor will document the student's progress as measured performance under each lesson module. The Contractor shall prepare training recommendations that state specific plans for remedial, or supplementary use of supportive training materials, or use of tutoring and personalized training techniques.

6.1.5 STUDENT COUNSELING

The Contractor's instructor(s) shall be responsible for counseling each student in the student’s performance, and for preparing and discussing with the student any corrective actions which may assist the student in the improvement of their performance. The student's progress will be discussed with the student on a bi-weekly basis, and the instructor shall document the training recommendations made to direct the student's progress. The Contractor shall provide weekly counseling to all students considered in danger of failing the proficiency tests. The counseling sessions should result in specific tasking for remedial, or supplementary use of supportive training materials, or use of tutoring and personalized training techniques, as needed to improve student performance.

7. PERSONNEL REQUIREMENTS

7.1 GENERAL

The contractor shall maintain discipline on the site and shall take all reasonable precautions to prevent any illegal, riotous or disorderly conduct by the contractor's employees on the site. The government reserves the right to order the contractor to remove an employee from the site if he fails to comply with the standards of conduct. The contractor will immediately replace such employee in order to maintain continuity of services and numerical strength of personnel as assigned, at no additional cost to the government.

The contractor will ensure that the number of workers assigned to this contract is sufficient to meet all French training requirements throughout the period of performance and will ensure that the number of instructors assigned to the site does not suffer from any shortfall for any reason whatsoever.

This is not a personal service agreement; hence this contract is not based on an Employer /

Employee relationship.

7.2 STANDARD OF CONDUCT

7.2.1 EMPLOYEE PRESENTATION

The Contractor's employees shall wear clean and neat business attire when on duty.

7.2.2 NEGLECT OF DUTIES

Neglect of duties shall not be condoned. The Contractor shall enforce no wandering, no sleeping while on duty, unreasonable delays or failures to carry out assigned tasks, conducting personal affairs during duty hours and refusing to render assistance or cooperate in upholding the integrity of the worksite security.

7.2.3 DISORDERLY CONDUCT

Disorderly conduct, use of abusive or offensive language, quarreling, intimidation by words, actions, or fighting shall not be condoned. Also included is participation in disruptive activities, which interfere with normal and efficient Government operations.

7.2.4 INTOXICANTS AND NARCOTICS.

The Contractor shall not allow its employees while on duty to possess, sell, consume, or be under the influence of intoxicants, drugs or substances that produce similar effects.

7.2.5 CRIMINAL ACTIONS.

Contractor employees may be subject to criminal actions as allowed by law in certain circumstances. These include but are not limited to the following actions:

➢ Falsification or unlawful concealment, removal, mutilation, or destruction of any official documents or records or concealment of material facts by willful omission from official documents or records;

➢ Unauthorized use of Government property, theft, vandalism, or immoral conduct;

➢ Unethical or improper use of official authority or credentials;

➢ Security violations; or,

➢ Organizing or participating in gambling in any form.

7.4 NOTICE TO THE GOVERNMENT OF LABOR DISPUTES

The Contractor shall inform the COR of any actual or potential labor dispute that is delaying or threatening to delay the timely performance of this contract.

7.5 PERSONNEL SECURITY

7.5.1 BACKGROUND CHECK

After award of the contract, the Contractor shall provide the following list of data on each employee who will be working under the contract. The Contractor shall include a list of workers and supervisors assigned to this project. The Government will run background checks on these individuals. It is anticipated that security checks will take 21 days to perform. For each individual the list shall include:

➢ Full Name

➢ Place and Date of Birth

➢ Current Address

➢ Identification number

➢ Copy of Birth Certificate

➢ Non-conviction certificate (valid for three months)

➢ Certificate of Employment (letter from former employers attesting positions and period of working)

➢ 2 photos (passport size)

➢ Curriculum Vitae

➢ Geo-localization of the employee.

7.5.2 IDENTITY CARDS

Government shall issue identity cards to Contractor personnel, after they are approved.

Contractor personnel shall display identity card(s) on the uniform at all times while providing services under this contract. These identity cards are the property of the US Government. The

Contractor is responsible for their return at the end of the contract, when an employee leaves

Contractor service, or at the request of the Government. The Government reserves the right to deny access to U.S.-owned and U.S.-operated facilities to any individual.

7.5.3 LIST OF PERSONNEL

The contractor shall provide a complete list of the personnel who will be working on site, Supervisor, including those who will be required to cover leave, absence, illness, or any other form of gap for personnel who will be working on site on a permanent basis. And the

Government must not suffer from any understaffing under this contract. The Contractor shall ensure that sufficient numbers of employees are assigned to the Embassy to perform satisfactorily under this contract.

7.5.4 KEY PERSONNEL

The contractor shall provide the resume / CV of the person who will be responsible for managing this contract, and who will be the first point-of-contact for the Embassy. This person shall be able to acceptably communicate all matters related to this contract in English; and have a minimum of two years’ experience in the administration of Foreign Language training service contract.

7.5.5. POSITION AND FONCTION

The key personnel specified in this contract are essential to work performance. Contractor personnel are expected to have sound knowledge of foreign language instructions to perform under this Contract. They are also expected to have a strong in person and virtual class management skill.

The positions considered in this contract are:

The Lead Language instructor and Language instructor.

7.5.5.1. MINIMUM QUALIFICATION

All positions are required to have a minimum of two years’ experience to perform under this contract.

7.5.5.2. LEAD LANGUAGE INSTRUCTOR

➢ The Lead Instructor supervises the instruction of other full time instructors assigned to this contract.

➢ The Lead Instructor will be dedicated to the improvement of the services provided to the

Government and be able to provide constructive criticism and helpful solutions to other instructors.

➢ The instructor must be fluent in the French language and demonstrate a high level of proficiency in English

➢ The instructor must have a high level of knowledge in current teaching methodologies and be comfortable with teaching through technology using Video- Teleconferencing

(VTCs), Smartboards, and iPads. This is aimed at allowing continuity of services, should unpredicted circumstances occur like political unrest, confinement, pandemic, and so forth.

➢ The Lead Instructor conducts monthly performance counseling of all instructors.

➢ The Lead Instructor tracks and evaluates the progress of the French Language instructions against goals and objectives

➢ The Lead Instructor serves as the key liaison between the Contractor and the

Government.

7.5.5.3. LANGUAGE INSTRUCTOR

The language instructor will perform the following duties:

➢ Create lesson plans and activities to teach language skills

➢ Instruct students in speaking, reading, writing, and listening in French language

➢ Assess student performance and provide feedback

➢ Develop and manage a classroom environment that encourages language learning

➢ Utilize technology to enhance language instruction

➢ Collaborate well with the other instructors

➢ Provide advice and support to students

➢ Develop materials and resources to supplement instruction.

7.5.5.4 QUALIFICATIONS

Instructors are expected to have the following qualifications:

➢ Must demonstrate outstanding potential and versatility in teaching, so as to converse fluently in high-level professional and academic conversation

➢ Basic computer literacy with Microsoft and Google Docs, familiarity with social media platforms

➢ Must have experience in curriculum development for French language materials

➢ Must have experience in instructing French language and culture

➢ Instructor must demonstrate a high level of proficiency in English

➢ having experience either in academia or government on cultural, political, and historical issues pertaining to Gabon is a plus.

➢ Must have a Proven teaching experience or relevant work experience in a related field

➢ Must be able to work productively within a team and independently.

➢ Degree in French language, and literature, linguistics, or foreign language Education or related field, is relevant for this contract.

➢ Teaching certification is preferred

➢ The instructors shall have the proper qualifications to perform under this contract.

Examples of potential qualifications are listed below, amongst others:

• Certificate in English Language Teaching to Adults (CELTA),

• Diplôme d’aptitude à l’enseignement du FLE (DAEFLE),

• Diplôme d’Approfondi de Langue Française (DALF)

• Certificat de capacite à l’enseignement du français, etc...

7.5.6. REPLACEMENT

After the first 180 days of performance, the Contractor may substitute the key person if they determine that it is necessary. The Contractor will provide notice at least 45 days prior to diverting any of the specified individuals to other programs or contracts (or as soon as possible, if an individual must be replaced, for example, as a result of leaving the employ of the

Contractor). The Contractor will notify the CO and shall submit comprehensive justification for the diversion or replacement request (including proposed substitutions for key personnel) to permit evaluation by the Government of the impact on performance under this contract. The proposed substitute shall possess qualifications comparable to the original key person and meet the minimum standard set forth in the contract.

7.5.7. WRITTEN APPROVAL AND CONSENT

The Contractor shall not divert or otherwise replace any key personnel without the written consent of the CO. The Government will modify the contract to reflect any changes in key personnel.

8. INSURANCE

8.1 AMOUNT OF INSURANCE

The Contractor is required to provide whatever insurance is legally necessary. The Contractor shall, at its own expense, provide and maintain during the entire performance period the following insurance amounts:

8.2 GENERAL LIABILITY

(includes premises/operations, collapse hazard, products, completed operations, contractual, independent contractors, broad form property damage, personal injury)

1. Bodily Injury stated in US Dollars:

Per Occurrence *See remarks below

Cumulative *See remarks below.

2. Property Damage stated in US Dollars:

Per Occurrence $500,000

Cumulative $1,000,000

*The law does not provide a specific amount, but it does provide specific calculation methods. This is in accordance with the article 61 through 65 of the Gabonese Law “Code de Sécurité Sociale”. The actual amount to be paid will depend on the salary earned. For that purpose, all contractors shall provide a proof that they are in line with the regulation by providing the document delivered by the “Caisse Nationale de Sécurité Sociale.”

8.3 LOCAL INSURANCE

The types and amounts of insurance are the minimums required. The Contractor shall obtain any other types of insurance required by local law or that are ordinarily or customarily obtained in the location of the work. The limit of such insurance shall be as provided by law or sufficient to meet normal and customary claims.

8.4 DEFENSE BASE ACT INSURANCE (DBA)

For those Contractor employees assigned to this contract who are either United States citizens or direct hire in the United States or its possessions, the Contractor shall provide workers’ compensation insurance in accordance with FAR 52.228-3, for host country nationals that do not have a Department of Labor (DOL) waiver.

8.5 RESPONSIBILITY

The Contractor agrees that the Government shall not be responsible for personal injuries or for damages to:

➢ any property of the Contractor,

➢ its officers,

➢ agents,

➢ servants,

➢ employees, or

➢ any other person,

➢ arising from an incident to the Contractor's performance of this contract.

➢ The Contractor shall hold harmless and indemnify the Government from any and all claims arising, except in the instance of gross negligence on the part of the Government.

8.6 INSURANCE FOR DAMAGE

The Contractor shall obtain adequate insurance for damage to, or theft of, materials and equipment in insurance coverage for loose transit to the site or in storage on or off the site.

8.7 GOVERNMENT AS ADDITIONAL INSURED.

The general liability policy required of the Contractor shall name "the United States of America, acting by and through the Department of State," as an additional insured with respect to operations performed under this contract.

8.8 TIME FOR SUBMISSION OF EVIDENCE OF INSURANCE.

The Contractor shall provide evidence of the insurance required under this contract within ten

(10) days after contract award. The Government may rescind or terminate the contract if the

Contractor fails to timely submit insurance certificates identified above.

9. LAWS AND REGULATIONS

9.1 COMPLIANCE

Without additional expense to the Government, the Contractor shall comply with all laws, codes, ordinances, and regulations required to perform this work. If there is a conflict between the contract and requirements of local law, the Contractor shall promptly advise the Contracting

Officer of the conflict and of the Contractor's proposed course of action for resolution by the

Contracting Officer.

9.2 LABOR LAW

The Contractor shall comply with all local labor laws, regulations, customs and practices pertaining to labor, safety, and similar matters, unless they are inconsistent with the requirements of this contract.

9.3 TRANSITION PLAN

Within 30 days after contract award, the Contracting Officer may ask the Contractor to develop a plan for preparing the new Contractor to assume all responsibilities for French training services.

The plan shall establish the projected period for completion of all clearances of contractor personnel, and the projected start date for performance of all services required under this contract. The plan shall assign priority to the selection of all supervisors to be used under the contract. The transition plan shall include the first monthly class schedule.

10. DELIVERABLES

The following items shall be delivered under this contract:

DESCRIPTION QUANTITY DELIVERY DATE DELIVER TO:

Insurance 1 10 days after award Contracting Officer

Attendance sheet 1 monthly COR

List of Personnel 1 10 days after award COR

Background check documents (6.5.1) 10 days after award COR

Transition Plan 1 30 days after award COR

Monthly class schedule 1 monthly COR

Payment Request 1 monthly COR

Student Progress Report 1 bi-weekly Trainees

Training recommendation 1 COR

Initial Test 1 10 days after award COR / Trainees

Test Schedule 1 as approved by COR COR / Trainees

ATTACHMENT 1: GOVERNMENT-FURNISHED PROPERTY AND INFORMATION

The Government will provide classroom space in the U.S. Embassy for all classes as well as storage space for classroom materials.

ATTACHMENT 2: Foreign Language Training

11. PERFORMANCE REQUIREMENTS SUMMARY

PERFORMANCE REQUIREMENT PERFORMANCE STANDARD PERFORMANCE

MEASUREMENT

Listening Proficiency:

Oral Recognition and Response Module, Lesson 1

Beginner Section

Required Proficiency Level:

At least 90% of the students tested in each class shall be able to answer correctly at least 95% of the selected vocabulary questions used in context.

Performance will be measured by standardized oral testing, administered periodically to track student development, and training outcomes.

Oral Recognition and Response Module, Lesson 1

Intermediate Section

Required Proficiency Level:

At least 85% of the students tested in each class shall be able to answer correctly at least 90% of the selected vocabulary questions when used in conversational exchange.

Performance will be measured by standardized oral testing, administered periodically to track student development, and training outcomes.

Oral Recognition and Response Module, Lesson 1

Advanced Section

Required Proficiency Level:

At least 80% of the students tested in each class shall be able to answer correctly at least 85% of the selected vocabulary questions when used in conversational exchange.

Performance will be measured by standardized oral testing, administered periodically to track student development, and training outcomes.

Reading Comprehension:

Reading Comprehension Module, Lesson 2

Beginner Section

Required Proficiency Level:

At least 85% of the students tested in each class shall be able to comprehend and correctly respond to at least 90% of the written communications questions in which the selected vocabulary is presented.

Performance will be measured by standardized written testing, administered periodically to track student development, and training outcomes.

Reading Comprehension Module, Lesson 2

Intermediate Section

Required Proficiency Level:

At least 75% of the students tested in each class will correctly comprehend, summarize, and translate the correct response to the written communication in at least 85% of the written communications presented.

Performance will be measured by standardized written testing, administered periodically to track student development, and training outcomes.

Reading Comprehension Module, Lesson 2

Advanced Section

Required Proficiency Level:

At least 70% of the students tested in each class will correctly comprehend, summarize, and translate the correct response to the written communication in at least 85% of the written communication presented

Performance will be measured by standardized written testing, administered periodically to track student development, and training outcomes.

Quality of Supervision :

4.4 Instructor Supervision.

COR shall receive no more than 3 valid complaints concerning quality of instruction, received during a one month period.

Review complaint logs, review quality control activities and results, observation, and Government-conducted customer survey.

Documentation and Reporting

Requirements:

5.1.3 Student Testing: Administer

standardized tests, gather required information on testing results, and analyze results.

Each report containing statistical or required information is accurately prepared and presented. At least 90% of the information gathered must be relevant and accurate.

Review records and reports; randomly verify testing procedures, observation, and detailed analysis.

5.1.4 Student Progress Documentation and

Training Recommendations.

No more than 10% of the student progress reports required during the reporting period were received late or were missing.

Review operational logs, data bases, statistics, or through observation.

Student Counseling:

5.1.5 Counsel students on performance

and recommending corrective actions, if required.

At least 25% of the students assigned, and all students considered in danger of failing proficiency tests, will receive counseling each week.

Review records and contact reports, randomly verify through student surveys, observation, and individual interviews.

12. CONTRACTING OFFICER’S REPRESENTATIVE (COR)

The Contracting Officer’s Representative (see clause 652.242-70 in Section 2

Addendum) will provide specific guidance and answer questions relative to the requirement described in paragraph D.1, above. The COR for this contract is:

Human Resources Assistant

13. COMPLETION DATE AND DELIVERY

The Contractor shall deliver a complete and full translation of the items listed in paragraph D.1, above at regular intervals determined by the COR. Deliver all materials to the

COR at the following address:

US EMBASSY LIBREVILLE

ATTN: POST LANGUAGE OFFICER

BP. 4000 SABLIERE

LIBREVILLE - GABON

14. QUALITY ASSURANCE AND SURVEILLANCE PLAN (QASP)

This plan provides an effective method to promote satisfactory contractor performance. The

QASP provides a method for the Contracting Officer's Representative (COR) to monitor

Contractor performance, advise the Contractor of unsatisfactory performance, and notify the

Contracting Officer of continued unsatisfactory performance. The Contractor, not the

Government, is responsible for management and quality control to meet the terms of the contract.

The role of the Government is to monitor quality to ensure that contract standards are achieved.

Performance Objective Scope of Work Para Performance Threshold

Services.

Performs all French language training services set forth in the scope of work.

1. thru 11.

All required services are performed and no more than three (3) customer complaints are received per month.

14.1 SURVEILLANCE

The COR will receive and document all complaints from Government personnel regarding the services provided. If appropriate, the COR will send the complaints to the

Contractor for corrective action.

12.2 STANDARD

The performance standard is that the Government receives no more than three (3) customer complaints per month. The COR shall notify the Contracting Officer of the complaints so that the Contracting Officer may take appropriate action to enforce the inspection clause (FAR

52.212-4, Contract Terms and Conditions-Commercial Items), if any of the services exceed the standard.

12.3 PROCEDURES

(a) If any Government personnel observe unacceptable services, either incomplete work or required services not being performed they should immediately contact the COR.

(b) The COR will complete appropriate documentation to record the complaint.

(c) If the COR determines the complaint is invalid, the COR will advise the complainant. The COR will retain the annotated copy of the written complaint for his/her files.

(d) If the COR determines the complaint is valid, the COR will inform the Contractor and give the Contractor additional time to correct the defect, if additional time is available. The COR shall determine how much time is reasonable.

(e) The COR shall, as a minimum, orally notify the Contractor of any valid complaints.

(f) If the Contractor disagrees with the complaint after investigation of the site and challenges the validity of the complaint, the Contractor will notify the COR. The

COR will review the matter to determine the validity of the complaint.

(g) The COR will consider complaints as resolved unless notified otherwise by the complainant.

(h) Repeat customer complaints are not permitted for any services. If a repeat customer complaint is received for the same deficiency during the service period, the COR will contact the Contracting Officer for appropriate action under the

Inspection clause.

SECTION 2 - CONTRACT CLAUSES

52.212-4 CONTRACT TERMS AND CONDITIONS – COMMERCIAL PRODUCTS

AND COMMERCIAL SERVICES (NOV 2023)

IS INCORPORATED BY REFERENCE. (SEE SF-1449, BLOCK 27A)

This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. Also, the full text of a clause may be accessed electronically at:

http://acquisition.gov/far/index.html or http://farsite.hill.af.mil/vffara.htm.

These addresses are subject to change. If the Federal Acquisition Regulation (FAR) is not available at the locations indicated above, use the Department of State Acquisition website at http://www.statebuy.state.gov to see the links to the FAR. You may also use an Internet “search engine” (for example, Google, Yahoo or Excite) to obtain the latest location of the most current

FAR.

52.212-5 CONTRACT TERMS AND CONDITIONS REQUIRED TO IMPLEMENT

STATUTES OR EXECUTIVE ORDERS-COMMERCIAL PRODUCTS AND

COMMERCIAL SERVICES (FEB 2024)

(a) The Contractor shall comply with the following Federal Acquisition Regulation (FAR) clauses, which are incorporated in this contract by reference, to implement provisions of law or

Executive orders applicable to acquisitions of commercial products and commercial services:

(1) 52.203-19, Prohibition on Requiring Certain Internal Confidentiality Agreements or

Statements (JAN 2017) (section 743 of Division E, Title VII, of the Consolidated and Further

Continuing Appropriations Act, 2015 (Pub. L. 113-235) and its successor provisions in subsequent appropriations acts (and as extended in continuing resolutions)).

(2) 52.204-23, Prohibition on Contracting for Hardware, Software, and Services

Developed or Provided by Kaspersky Lab Covered Entities (DEC 2023) (Section 1634 of Pub. L.

115-91).

(3) 52.204-25, Prohibition on Contracting for Certain Telecommunications and Video

Surveillance Services or Equipment. (NOV 2021) (Section 889(a)(1)(A) of Pub. L. 115-232).

(4) 52.209-10, Prohibition on Contracting with Inverted Domestic Corporations (NOV

2015).

(5) 52.232-40, Providing Accelerated Payments to Small Business Subcontractors (MAR

2023) ( 31 U.S.C. 3903 and 10 U.S.C. 3801).

http://acquisition.gov/far/index.html http://farsite.hill.af.mil/vffara.htm http://www.statebuy.gov/home.htm https://www.acquisition.gov/far/52.203-19#FAR_52_203_19 https://www.acquisition.gov/far/52.204-23#FAR_52_204_23 https://www.acquisition.gov/far/52.204-25#FAR_52_204_25 https://www.acquisition.gov/far/52.209-10#FAR_52_209_10 https://www.acquisition.gov/far/52.232-40#FAR_52_232_40 https://www.govinfo.gov/link/uscode/31/3903 https://www.govinfo.gov/link/uscode/10/3801

(6) 52.233-3, Protest After Award (AUG 1996) ( 31 U.S.C. 3553).

(7) 52.233-4, Applicable Law for Breach of Contract Claim (OCT 2004) (Public Laws

108-77 and 108-78 ( 19 U.S.C. 3805 note)).

(b) The Contractor shall comply with the FAR clauses in this paragraph (b) that the Contracting Officer has indicated as being incorporated in this contract by reference to implement provisions of law or Executive orders applicable to acquisitions of commercial products and commercial services:

[Contracting Officer check as appropriate.]

__(1) 52.203-6, Restrictions on Subcontractor Sales to the Government (JUN

2020), with Alternate I (NOV 2021) ( 41 U.S.