RFQ 19FR6324Q0036- French teaching services.pdf

Embassy of the United States of America

U.S. Embassy Paris Date: May 21, 2024

Dear Prospective Quoter:

Subject: Request for Quotations number 19FR6324Q0036

Enclosed is a Request for Quotations (RFQ) for French teaching services. If you would like to submit quotation, follow the instructions in Section 3 of the solicitation, complete the required portions of the attached document, and submit it to the address shown on the Standard Form 1449 that follows this letter.

The U.S. Government intends to award a contract/purchase order to the responsible company submitting an acceptable offer at the lowest price. We intend to award a contract/purchase order based on initial quotations, without holding discussions, although we may hold discussions with companies in the competitive range if there is a need to do so.

The Embassy intends to conduct a pre-quotation conference at the site. The pre-proposal conference will be held on June 11, 2024 at 10:00am (French time) at 2 Avenue Gabriel, 75008 Paris. Prospective offerors shall contact Anne Hibert-pariscontracting@state.gov to arrange entry to the building.

Quotations are due by June 24, 2024 at 16:00 (local time). No quotations will be accepted after this time. Proposals must be in English and incomplete proposals will not be accepted.

Your quotation must be submitted electronically to Pariscontracting@state.gov. It is important to make sure the submission is made in specific size and format; in MS-Word 2007/2010 or MS-Excel 2007/2010 or Adobe Acrobat (pdf) file format. The file size must not exceed 30MB. If the file size should exceed the 30MB, the submission must be made in separate files and attached to separate emails with less than 30MB each.

In order for a quotation to be considered, you must also complete and submit the following:

1. SF-1449

2. Section 1, Pricing

3. Section 5 Representations and Certifications

4. Additional information as required in Section 3

5. The Offeror should submit a completed IRS Form W-14, found at www.irs.gov/w14, to ensure compliance with FAR 52.229-11

6. Proof of SAM Registration

Offerors shall be registered in the SAM (System for Award Management) database at https://www.sam.gov prior to submittal of their offer/proposal as prescribed under FAR 4.1102. Failure to be registered at time of proposal submission may deem the offeror’s proposal to be considered non-responsible and no further consideration will be given. Therefore, offerors are highly encouraged to register immediately if they are interested in submitting a response to this requirement.

Sincerely, Prashant R. Hemady Contracting Officer

Enclosure:

mailto:pariscontracting@state.gov mailto:Pariscontracting@state.gov https://www.sam.gov/

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TABLE OF CONTENTS

SECTION 1 – THE SCHEDULE

➢ SF 1449 cover sheet

➢ Continuation To SF-1449, RFQ Number 19FR6324Q0036, Prices, Block 23

➢ Continuation To SF-1449, RFQ Number 19FR6324Q0036 Schedule of Supplies/Services, Block 20

Description/Specifications/Work Statement

SECTION 2 – CONTRACT CLAUSES

➢ Contract Clauses

➢ Addendum to Contract Clauses - FAR and DOSAR Clauses not Prescribed in Part 12

SECTION 3 – SOLICITATION PROVISIONS

➢ Solicitation Provisions

➢ Addendum to Solicitation Provisions - FAR and DOSAR Provisions not Prescribed in Part 12

SECTION 4 – EVALUATION FACTORS

➢ Evaluation Factors

➢ Addendum to Evaluation Factors - FAR and DOSAR Provisions not Prescribed in Part 12

SECTION 5 – REPRESENTATIONS AND CERTIFICATIONS

➢ Offeror Representations and Certifications

➢ Addendum to Offeror Representations and Certifications - FAR and DOSAR Provisions not

Prescribed in Part 12

ATTACHMENTS –

➢ Attachment 1- Government Furnished Property

➢ Attachment 2- American and French holidays

➢ Attachment 3- W14

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SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

1. REQUISITION NUMBER

PR12453050

2. CONTRACT NO.

19FR6323D0011

3. AWARD/EFFECTIVE

DATE

4. ORDER NUMBER

5. SOLICITATION NUMBER

19FR6324Q0036

6. SOLICITATION ISSUE DATE

May 21, 2024

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

MS. Anne HIBERT

b. TELEPHONE NUMBER(No collect calls)

0033-143122445

8. OFFER DUE DATE/ LOCAL

TIME

June 24, 2024 – 16:00

9. ISSUED BY CODE 10. THIS ACQUISITION IS x UNRESTRICTED OR SET ASIDE:____ % FOR:

CONTRACTS OFFICE , A-M8

AMERICAN EMBASSY

2 AVENUE GABRIEL

75008 PARIS

SMALL BUSINESS WOMEN-OWNED SMALL BUSINESS

75008 PARIS

To be submitted electronically to the Contracting Officer to the following email address:

HUBZONE SMALL

BUSINESS

(WOSB) ELLIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM NAICS:

Pariscontracting@state.gov SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

EDWOSB

8 (A) SIZE STANDARD:

11. DELIVERY FOR FOB DESTINAT-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS 13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

X RFQ IFB RFP

15. DELIVER TO CODE 16. ADMINISTERED BY CODE

17a. CONTRACTOR/

OFFERER

TELEPHONE NO.

CODE FACILITY

CODE

18a. PAYMENT WILL BE MADE BY

American Embassy FMC Vouchers DBO 2 avenue Gabriel 75382 Paris Cedex 08

CODE

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN

OFFER

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK

BELOW IS CHECKED SEE ADDENDUM

19.

ITEM NO.

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

French language teaching services for one base year and two one-year options.

All

25. ACCOUNTING AND APPROPRIATION DATA

26. TOTAL AWARD AMOUNT (For Govt. Use Only)

27a.SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA ARE ARE NOT ATTACHED

27b.CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN ____

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DELIVER ALL

ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY ADDITIONAL

SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED HEREIN.

29. AWARD OF CONTRACT: REF. _________________ OFFER DATED

____________. YOUR OFFER ON SOLICITATION (BLOCK 5), INCLUDING ANY

ADDITIONS OR CHANGES WHICH ARE SET FORTH HEREIN, IS ACCEPTED AS

TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30b. NAME AND TITLE OF SIGNER (Type or print)

30c. DATE SIGNED

31b. NAME OF CONTRACTING OFFICER (Type or print)

Prashant R. Hemady

31c. DATE SIGNED

SF-1449

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SECTION 1 - THE SCHEDULE

CONTINUATION TO SF-1449,

RFQ NUMBER 19FR6324Q0036

PRICES, BLOCK 23

1. PERFORMANCE WORK STATEMENT

A. The purpose of this indefinite delivery indefinite quantity (IDIQ) contract is to provide French teaching services as detailed in the Scope of work in pages 7 to 15.

B. The Contract shall be for one base year from the date of the contract award, with two one-year options.

C. The Contractor shall provide teaching services, including furnishing all labor, travel, material, equipment, and services, for the U.S. Embassy Paris. The price listed below shall include all labor, travel, materials, administration, insurance (see FAR 52.228-4 and 52.228-5), overhead, and profit.

D. The Government will pay the Contractor monthly invoices for services that have been satisfactorily performed and based on a fixed unit price in the pricing tables below and along with the attendance log signed by students.

2. PRICE

2.1 . Pricing table for base year

CLIN SERVICES

ESTIMATED

QUANTITY

UNIT

UNIT PRICE IN

EUROS ALL TAXES

INCLUDED

TOTAL ESTIMATED

PRICE IN EUROS

ALL TAXES INCLUDED

0001 French teaching services 5,800 Session

Option: French language program coordinator

12 Month

Total estimated price in Euros All Taxes included- BASE YEAR

JAMES ZADROGA 9/11 VICTIMS HEALTH AND COMPENSATION ACT OF 2010 NOTICE:

UNLESS A WAIVER OR EXCEPTION APPLIES, PAYMENTS SUBSEQUENT TO THIS

PROCUREMENT ARE SUBJECT TO AN EXCISE TAX OF 2% PERSUANT TO 26 U.S.C. 5000C.

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CLIN0001 corresponds to the cost of the teaching services sessions as described in the scope of services in pages 7 to 10. It shall include all labor, material, equipment, travel to the Embassy sites, material, preparation work, teaching, correction, communication and any administrative work and actions related to the contract, as well as overhead and profit. This estimated number of sessions of 5,800 is the total estimated sessions per year for the US Embassy Paris. These estimated sessions shall be dispatched among selected instructors fairly and according to each instructor availability.

CLIN0002 correspond to the services of a French language program coordinator as described in the scope of services in pages 11 to 12. This shall be a flat rate per month including all labor, material, equipment, communication, possible travel to Embassy sites and any administrative work and actions related to the contract, as well as overhead and profit. This service is an option and shall be awarded only to one of the lowest priced technically acceptable offerors.

2.2 . Pricing table for option year one

QUANTITY

UNIT

UNIT PRICE IN

EUROS ALL TAXES

INCLUDED

TOTAL ESTIMATED

PRICE IN EUROS

ALL TAXES INCLUDED

0001 French teaching services 5,800 Session

Option: French language program coordinator

Total estimated price in Euros All Taxes included- OPTION YEAR ONE services in pages 7 to 10. It shall include all labor, material, equipment, travel to the Embassy sites, material, preparation work, teaching, correction, communication and any administrative work and actions related to the contract, as well as overhead and profit. This estimated number of sessions of 5,800 is the total estimated sessions per year for the US Embassy Paris. These estimated sessions shall be dispatched among selected instructors fairly and according to each instructor availability.

CLIN0002 correspond to the services of a French language program coordinator as described in the scope of services in pages 11 to 12. This shall be a flat rate per month including all labor, material, equipment, communication, possible travel to Embassy sites and any administrative work and actions related to the contract, as well as overhead and profit. This service is an option and shall be awarded

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2.3. Pricing table for option year two

QUANTITY

UNIT

UNIT PRICE IN

EUROS ALL TAXES

INCLUDED

TOTAL ESTIMATED

PRICE IN EUROS

ALL TAXES INCLUDED

0001 French teaching services 5,800 Session

Option: French language program coordinator

Total estimated price in Euros All Taxes included- OPTION YEAR TWO services in pages 7 to 10. It shall include all labor, material, equipment, travel to the Embassy sites, material, preparation work, teaching, correction, communication and any administrative work and actions related to the contract, as well as overhead and profit. This estimated number of sessions of 5,800 is the total estimated sessions per year for the US Embassy Paris. These estimated sessions shall be dispatched among selected instructors fairly and according to each instructor availability.

CLIN0002 correspond to the services of a French language program coordinator as described in the scope of services in pages 11 to 12. This shall be a flat rate per month including all labor, material, equipment, communication, possible travel to Embassy sites and any administrative work and actions related to the contract, as well as overhead and profit. This service is an option and shall be awarded

2.4. Total estimated price in Euros all taxes included - Base year + two option years

Total estimated price in Euros all taxes included

BASE YEAR

Total estimated price in Euros all taxes included

OPTION YEAR ONE

Total estimated price in Euros all taxes included

OPTION YEAR TWO

Grand total estimated price in Euros all taxes included

BASE + OPTION YEARS

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2.5. Value added tax

Value Added Tax (VAT) is not included in the CLIN rates. NO VAT shall apply to this contract as per “art.261-4-4 adu CGI art. L731-1 731-16 du code de l'éducation”.

2.6. Minimum and Maximum

Minimum: During the base year and two option years periods, the Government shall place orders totaling a minimum of 500 (five hundred) euros all taxes included. This reflects the contract minimum for the total period of performance.

Maximum: During the base year and two option years period, the amount of all orders shall not exceed 1,190,000.00 (one million one hundred ninety thousand) euros all taxes included. This reflects the contract maximum for the total period of performance.

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CONTINUATION TO SF-1449,

RFQ NUMBER 19FR6324Q0036

SCHEDULE OF SUPPLIES/SERVICES, BLOCK 20

DESCRIPTION/SPECIFICATIONS/WORK STATEMENT

I. Performance work statement:

The US Embassy Paris is looking for instructors to provide French language teaching to adult students as well as a French language program coordinator to provide supervision and to ensure performance of the work under this contract.

This contract shall be for one base year and two one-year options.

Teaching sessions shall be held in person between 8:00 and 17:00 from Monday to Friday, in the Embassy premises located in various parts of Paris (75008, 75016 or 75009) and Neuilly Office.

Instructors shall move from one location to another as determined at the beginning of the trimester.

On some pre-determined occasions, the teaching sessions may be virtual as agreed with the French language program coordinator and the Contracting Officer Representative (COR).

Instructors shall be available a minimum of two (2) days a week to be able to pursue each student two

(2) sessions a week required by the US Embassy Language Program.

The instructors shall perform group and individual teaching sessions at beginner, intermediate or advance level. Each session shall be one hour in length. Group sessions shall not exceed eight (8) students.

The US Embassy estimates a total of 5,800 teaching sessions per year (individual and group sessions together). Teaching sessions shall be dispatched among selected instructors fairly and in accordance with their availability.

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II. Teaching Requirements

The instructors shall develop the students speaking, listening and reading skills in accordance with their level. This shall also include students’ job relevant language terminology and usage of the designated field of interest.

For advanced level students, the instructors shall prepare a variety of materials and shall cover topics such as politics, economy, culture, foreign affairs, current events, security, etc.

Course goals and objectives and the types of language materials to be utilized by the students shall be established for each group at the beginning of each trimester, with input from students themselves.

Every effort shall be made to present special materials relating to current events in France at a level commensurate with the class complements.

Instructors shall provide the required training in a classroom setting, based on the schedule of training modules or lessons and the objectives and goals for that training.

At the beginning of the year, the US Embassy shall provide the students initial level in accordance with the Department of State Foreign Service Institute ratings. After several class sessions, if the instructor determines a student is not in the correct level class, then he/she shall be able to change the student’s class as agreed with the student, the French language program coordinator and the Embassy COR.

Teaching sessions shall be quoted in CLIN0001 in the pricing schedule in pages 3 to 5. The session price shall include all labor, material, equipment, travel to the Embassy sites, material, preparation work, teaching, correction, communication and any administrative work related to the contract, as well as overhead and profit.

2.1- Classrooms

2.1.1 Classroom Instruction:

The instructor shall present approved language material for students use, according to specific curriculum requirements and students needs and shall correct student errors with example or explanation. The instructor shall lead students in guided conversation, adjusting approach to personalities of students so as to create a rapport with class.

The instructor shall conduct instruction in reading, pronunciation, conversation at all levels through the entire range of course curriculum, covering all aspects of phonology, grammar, and semantics, using explanations in French (or, when necessary, in English) to answer student questions. The instructor shall conduct guided and free conversations on topics in French to students’ professional needs and interests and within the limitations of the course, such as presenting reading material for discussion, translation, and analysis at all levels.

The instructor shall present ad hoc materials for the use of students with special professional needs and/or present current event items, outside the standard curriculum; may conduct outside field trips.

The instructor may assign homework to the students, but it should be optional as many employees may not have time to complete extracurricular work.

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2.1.2 Classroom Skills Exercised:

The instructor shall:

➢ Present material within the format of the approved course materials and make corrections of common types of errors;

➢ Select and edit reading materials in accordance with language program goals and needs of the students;

➢ Improvise techniques for use in special situations, including use of media materials;

➢ Suggest application of techniques from other sources and/or make special recommendations as needed to improve language ability of students.

2.1.3. Student Evaluations:

The instructor shall:

➢ Correct students errors and observe students learning difficulties, either linguistic or personal

➢ Report problems and/or referring students to the French language program coordinator and the COR, demonstrating familiarity with the most common patterns of linguistic difficulty encountered by students, observing students’ progress and the ability well enough to recommend outside readings and other activities concerning students’ special fields or interests, taking aptitude and rate of progress into account;

➢ Provide periodic tests to evaluate the progress of each student, should this be requested by the students, and provide test results to the student

➢ Be regularly expected to recognize and deal resourcefully with students with professional needs;

➢ Make recommendations on moving a student from one class to another, based on observed progress/and or aptitude; in consultation with the language coordinator or the COR.

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2.2 Administration

Administrative tasks shall be part of the instructor work. It shall include, but shall not be limited to:

✓ The preparation of classes, including research of classes sources and materials,

✓ The supply of instructional materials, including, photocopied materials, tests, class exercises, handouts, audio-visual media, newspapers, magazines, dictionaries etc. as required

✓ The correction of potential homework,

✓ The preparation of attendance log and invoices

✓ Potential trainings

Reports and invoicing:

At the beginning of each class session, the instructor shall have an attendance log signed by each student present to the session.

At the end of the month, the instructor shall provide this signed attendance log along with his/her invoice that shall match the attendance log. The COR shall ensure the instructors comply with this process in order to verify that students attended their sessions.

2.3- Instructor/ teacher requirements

The U.S Embassy is looking for qualified French teachers who are well versed in all topics to be covered, capable of answering in-depth questions on each topic. Teachers shall be very flexible and adaptable to students’ specific expectations and schedules.

Instructors shall have the following background and skills:

➢ Minimum experience: 5 years of experience in teaching French for adults in an international environment.

➢ Skills: Excellent written and oral communication skills, good interpersonal skills, ability to successfully explain grammar/ vocabulary and provide examples to meet learning goals, ability to create and follow a curriculum of learning for the academic year, understanding of testing and evaluating for placement and advancement. Experience with differentiating content and instruction within a homogenous group of students.

➢ Knowledge: computer literacy, pack office and other standard office equipment (copier, printer, scanner)

➢ French mother tongue

➢ Ability to understand English

Instructors shall agree to receive management and instructions from a selected French language program coordinator as defined in paragraph III.

In case of subcontracting or employment, instructors shall have been working with the school/ Contractor for a minimum of two (2) years. A signed agreement from both parties shall be done showing past performance and this agreement shall be valid up to a minimum of three (3) years.

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2.4- Cancellation policy

Teaching sessions may need to be cancelled if the student is unavailable occasionally during the agreed schedule.

Teaching sessions shall be chargeable and payable by the US Embassy if cancellation is made less than 24 hours prior to the planned class. In case of a no show without prior warning, the session shall also be chargeable and payable by the US Embassy.

If the student is cancelling the session more than 24 hours prior the class, then, the instructor shall not charge the US Embassy.

III- French Language Program Coordinator

The US Embassy requires a French language program coordinator to perform the following tasks:

✓ Liaise with the HR COR regarding students’ program applications and students’ schedules.

✓ Assign students to class sessions in accordance with their initial levels communicated by the

COR.

✓ Establish each instructor students’ schedules for both group and individual classes at the beginning of each trimester.

✓ Re-evaluate students’ levels if required along the academic year and shift them in other group level as required.

✓ Be the Point of Contact for other instructors and the intermediary between instructors and the

US Embassy COR.

✓ Monitor and coordinate between instructors. This may include classrooms observations and consultations held on a regular basis.

✓ Guide less-experienced instructors as needed.

✓ Maintain discipline with and among instructors, solve potential issues (disciplinary, organizational, etc.), answer questions.

Note: Instructors are expected to be professional and cordial with other instructors and shall be responsible for managing these relationships in an acceptable way. The US Embassy COR shall handle only the most serious conduct issues or interpersonal conflicts that cannot be resolved amicably.

✓ Manage the language classrooms and share them between the instructors with a specific schedule.

✓ Use specific Foreign Service institute (FSI) materials if required as provided by the US Embassy

COR.

✓ Perform various administrative tasks and monitor the performance of the work under this contract.

✓ Gives French Classes as an instructor herself/ himself as required.

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✓ Provide French language instruction to learners at different proficiency levels, either as a primary instructor or as a substitute when the regular teacher is unavailable.

At a minimum, the French language program Coordinator shall have the following knowledge and skills:

✓ French teaching knowledge and 5 years’ experience.

✓ English speaking and reading understanding.

✓ Computer literacy, including pack office.

✓ Conflict management skills

✓ Very good communication skills to liaise with the US Embassy COR, the students and the instructors.

✓ Good sense of organization, and ability to manage deadlines.

✓ Teamwork

✓ High flexibility

✓ Availability from Monday to Friday 8:00 to 18:00 local French time to the US Embassy COR and to be able to take urgent action as required.

The French Language Program Coordinator shall be quoted as an option in CLIN0002 in the pricing schedule in page 3 to 5. This shall be a flat rate per month including all labor, material, equipment, communication and any administrative work related to the contract, as well as overhead and profit.

IV PERSONNEL

4.1 General.

The Contractor shall maintain discipline at the site and shall take all reasonable precautions to prevent any unlawful, riotous or disorderly conduct by Contractor employees at the site. The Contractor shall preserve peace and protect persons and property on site. The Government reserves the right to direct the Contractor to remove an employee from the worksite for failure to comply with the standards of conduct. The Contractor shall immediately replace such an employee to maintain continuity of services at no additional costs to the Government.

4.2 Standard of Conduct.

Uniforms and Personal Equipment. The Contractor's employees shall wear clean, neat and complete uniforms when on duty. All employees shall wear uniforms approved by the Contracting Officer's Representative (COR).

4.2.1 Neglect of duties shall not be condoned. The Contractor shall enforce no sleeping while on duty, unreasonable delays or failures to carry out assigned tasks, conducting personal affairs during duty hours and refusing to render assistance or cooperate in upholding the integrity of the worksite security.

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4.2.2 Disorderly conduct, use of abusive or offensive language, quarreling, intimidation by words, actions, or fighting shall not be condoned. Also included is participation in disruptive activities, which interfere with normal and efficient Government operations.

4.2.3 Intoxicants and Narcotics. The Contractor shall not allow its employees while on duty to possess, sell, consume, or be under the influence of intoxicants, drugs or substances that produce similar effects.

4.2.4. Criminal Actions. Contractor employees may be subject to criminal actions as allowed by law in certain circumstances. These include but are not limited to the following actions:

❖ Falsification or unlawful concealment, removal, mutilation, or destruction of any official documents or records or concealment of material facts by willful omission from official documents or records.

❖ Unauthorized use of Government property, theft, vandalism, or immoral conduct.

❖ Unethical or improper use of official authority or credentials; security violations; or, ❖ Organizing or participating in gambling in any form

4.3 Notice to the Government of Labor Disputes

The Contractor shall inform the COR of any actual or potential labor dispute that is delaying or threatening to delay the timely performance of this contract.

V INSURANCE

5.1 Amount of Insurance. The Contractor is required to provide whatever insurance is legally necessary. The Contractor shall, at its own expense, provide and maintain during the entire performance period the following insurance amounts:

5.2 General Liability (includes premises/operations, collapse hazard, products, completed operations, contractual, independent contractors, broad form property damage, personal injury)

General Liability

(1) Bodily injury stated in Euros (€):

Per Occurrence € 5,000,000.00

(2) Property damage stated in Euros (€):

Per Occurrence € 3,000,000.00

5.3 The types and amounts of insurance are the minimums required. The Contractor shall obtain any other types of insurance required by local law or that are ordinarily or customarily obtained in the location of the work. The limit of such insurance shall be as provided by law or sufficient to meet normal and customary claims.

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The Contractor agrees that the Government shall not be responsible for personal injuries or for damages to:

- Any property of the Contractor,

- Its officers, agents, servants, employees, or any other person arising from an incident to the

Contractor's performance of this contract.

5.4 The Contractor shall hold harmless and indemnify the Government from any and all claims arising, except in the instance of gross negligence on the part of the Government.

5.5 The Contractor shall obtain adequate insurance for damage to, or theft of, materials and equipment in insurance coverage for loose transit to the site or in storage on or off the site.

5.6 Government as Additional Insured. The general liability policy required of the Contractor shall name "the United States of America, acting by and through the Department of State", as an additional insured with respect to operations performed under this contract.

5.7 Time for Submission of Evidence of Insurance. The Contractor shall provide evidence of the insurance required under this contract at time of submitting its quotations. The Government may reject the offer if the Contractor fails to timely submit insurance certificates identified above.

VI- LAWS AND REGULATIONS

6.1 Without additional expense to the Government, the Contractor shall comply with all laws, codes, ordinances, and regulations required to perform this work. In the event of a conflict among the contract and requirements of local law, the Contractor shall promptly advise the Contracting Officer of the conflict and of the Contractor's proposed course of action for resolution by the Contracting Officer.

6.2 The Contractor shall comply with all local labor laws, regulations, customs, and practices pertaining to labor, safety, and similar matters, to the extent that such compliance is not inconsistent with the requirements of this contract.

VII- QUALITY ASSURANCE AND SURVEILLANCE PLAN (QASP)

This plan provides an effective method to promote satisfactory contractor performance. The QASP provides a method for the Contracting Officer's Representative (COR) to monitor Contractor performance, advise the Contractor of unsatisfactory performance, and notify the Contracting Officer of continued unsatisfactory performance. The Contractor, not the Government, is responsible for management and quality control to meet the terms of the contract. The role of the Government is to monitor quality to ensure that contract standards are achieved.

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Performance Objective Scope of Work Para Performance Threshold

Services.

Performs all required services set forth in the scope of work.

I through VI

All required services are performed and no more than one (1) customer complaint is received per month.

7.1 Surveillance . The COR will receive and document all complaints from Government personnel regarding the services provided. If appropriate, the COR will send the complaints to the Contractor for corrective action.

7.2 Standard. The performance standard is that the Government receives no more than one (1) customer complaint per month. The COR shall notify the Contracting Officer of the complaints so that the Contracting Officer may take appropriate action to enforce the inspection clause (FAR 52.212-4, Contract Terms and Conditions-Commercial Items), if any of the services exceed the standard.

7.3 Procedures.

(a) If any Government personnel observe unacceptable services, either incomplete work or required services not being performed they should immediately contact the COR.

(b) The COR will complete appropriate documentation to record the complaint.

(c) If the COR determines the complaint is invalid, the COR will advise the complainant. The COR will retain the annotated copy of the written complaint for his/her files.

(d) If the COR determines the complaint is valid, the COR will inform the Contractor and give the Contractor additional time to correct the defect, if additional time is available. The COR shall determine how much time is reasonable.

(e) The COR shall, as a minimum, orally notify the Contractor of any valid complaints.

(f) If the Contractor disagrees with the complaint after investigation of the site and challenges the validity of the complaint, the Contractor will notify the COR. The COR will review the matter to determine the validity of the complaint.

(g) The COR will consider complaints as resolved unless notified otherwise by the complainant.

(h) Repeat customer complaints are not permitted for any services. If a repeat customer complaint is received for the same deficiency during the service period, the COR will contact the Contracting Officer for appropriate action under the Inspection clause.

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VIII- SECURITY CLEARANCE

8.1. General. The Government reserves the right to deny access to U.S.-owned and U.S.-operated facilities to any individual. The Government shall run background checks on all proposed Contractor employees/ subcontractors. The Contractor shall provide the names, address, Identification number, biographic data and police clearance on all Contractor personnel who shall work in the Embassy premises.

After award of the contract, the Contractor has 10 (ten) calendar days to submit to the Contracting Officer the assigned instructor(s) and coordinator required information for the Government to conduct all necessary security checks. It is anticipated that security checks will take a minimum of 1 (one) month to perform.

Failure to provide any of the above information may be considered grounds for rejections and/or resubmittal of the application.

Rejection of subcontractors. The Government reserves the right to reject any or all subcontractors proposed if their participation in the project, as determined by the Contracting Officer, may cause damage to the national security interests of the United States. The Contractor agrees to promptly replace any subcontractor rejected by the Government under this clause.

8.2. Identity Cards. Once the Government has completed the security screening and approved the applicants, a badge shall be provided to the individual for access to the site. This badge may be revoked at any time due to the falsification of data, or misconduct on site.

Contractor personnel shall display identity card(s) on the uniform at all times while providing services under this contract. These identity cards are the property of the Government. The Contractor is responsible for their return at the end of the contract, when an employee leaves Contractor service, or at the request of the Government.

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SECTION 2 - CONTRACT CLAUSES

52.212-4 CONTRACT TERMS AND CONDITIONS – COMMERCIAL PRODUCTS AND COMMERCIAL

SERVICES (NOV 2023) IS INCORPORATED BY REFERENCE. (SEE SF-1449, BLOCK 27A)

52.212-5 CONTRACT TERMS AND CONDITIONS REQUIRED TO IMPLEMENT STATUTES OR

EXECUTIVE ORDERS—COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (FEB

2024)

(a) The Contractor shall comply with the following Federal Acquisition Regulation (FAR) clauses, which are incorporated in this contract by reference, to implement provisions of law or Executive orders applicable to acquisitions of commercial products and commercial services:

(1) 52.203-19, Prohibition on Requiring Certain Internal Confidentiality Agreements or Statements (JAN

2017) (section 743 of Division E, Title VII, of the Consolidated and Further Continuing Appropriations Act, 2015 (Pub. L. 113-235) and its successor provisions in subsequent appropriations acts (and as extended in continuing resolutions)).

(2) 52.204-23, Prohibition on Contracting for Hardware, Software, and Services Developed or Provided by Kaspersky Lab Covered Entities (DEC 2023) (Section 1634 of Pub. L. 115-91).

(3) 52.204-25, Prohibition on Contracting for Certain Telecommunications and Video Surveillance Services or Equipment. (NOV 2021) (Section 889(a)(1)(A) of Pub. L. 115-232).

(4) 52.209-10, Prohibition on Contracting with Inverted Domestic Corporations (NOV 2015).

(5) 52.232-40, Providing Accelerated Payments to Small Business Subcontractors (MAR 2023) ( 31 U.S.C.

3903 and 10 U.S.C. 3801).

(6) 52.233-3, Protest After Award (AUG 1996) ( 31 U.S.C. 3553).

(7) 52.233-4, Applicable Law for Breach of Contract Claim (OCT 2004) (Public Laws 108-77 and 108-78 ( 19 U.S.C. 3805 note)).

(b) The Contractor shall comply with the FAR clauses in this paragraph (b) that the Contracting Officer has indicated as being incorporated in this contract by reference to implement provisions of law or Executive orders applicable to acquisitions of commercial products and commercial services:

[Contracting Officer check as appropriate.]

X (1) 52.203-6, Restrictions on Subcontractor Sales to the Government (JUN2020), with Alternate I (NOV 2021) ( 41 U.S.C. 4704 and 10 U.S.C. 4655).

__ (2) 52.203-13, Contractor Code of Business Ethics and Conduct (NOV 2021) ( 41 U.S.C. 3509)).

__ (3) 52.203-15, Whistleblower Protections under the American Recovery and Reinvestment Act of 2009 (JUN 2010) (Section 1553 of Pub. L. 111-5). (Applies to contracts funded by the American Recovery and Reinvestment Act of 2009.)

__ (4) 52.203-17, Contractor Employee Whistleblower Rights (NOV 2023) ( 41 U.S.C. 4712); this clause does not apply to contracts of DoD, NASA, the Coast Guard, or applicable elements of the intelligence community—see FAR 3.900(a).

X (5) 52.204-10, Reporting Executive Compensation and First-Tier Subcontract Awards (JUN 2020) (Pub.

L. 109-282) ( 31 U.S.C. 6101 note).

__ (6) [Reserved].

__ (7) 52.204-14, Service Contract Reporting Requirements (OCT 2016) (Pub. L. 111-117, section 743 of Div. C).

https://www.acquisition.gov/far/52.203-19#FAR_52_203_19 https://www.acquisition.gov/far/52.204-23#FAR_52_204_23 https://www.acquisition.gov/far/52.204-25#FAR_52_204_25 https://www.acquisition.gov/far/52.209-10#FAR_52_209_10 https://www.acquisition.gov/far/52.232-40#FAR_52_232_40 https://www.govinfo.gov/link/uscode/31/3903 https://www.govinfo.gov/link/uscode/31/3903 https://www.govinfo.gov/link/uscode/10/3801 https://www.acquisition.gov/far/52.233-3#FAR_52_233_3 http://uscode.house.gov/browse.xhtml;jsessionid=114A3287C7B3359E597506A31FC855B3 https://www.acquisition.gov/far/52.233-4#FAR_52_233_4 http://uscode.house.gov/browse.xhtml;jsessionid=114A3287C7B3359E597506A31FC855B3 https://www.acquisition.gov/far/52.203-6#FAR_52_203_6 http://uscode.house.gov/browse.xhtml;jsessionid=114A3287C7B3359E597506A31FC855B3 https://www.govinfo.gov/link/uscode/10/4655 https://www.acquisition.gov/far/52.203-13#FAR_52_203_13 http://uscode.house.gov/browse.xhtml;jsessionid=114A3287C7B3359E597506A31FC855B3 https://www.acquisition.gov/far/52.203-15#FAR_52_203_15 https://www.acquisition.gov/far/52.203-17#FAR_52_203_17 https://www.govinfo.gov/link/uscode/41/4712 https://www.acquisition.gov/far/3.900#FAR_3_900 https://www.acquisition.gov/far/52.204-10#FAR_52_204_10 http://uscode.house.gov/view.xhtml?req=granuleid:USC-prelim-title31-section6101&num=0&edition=prelim https://www.acquisition.gov/far/52.204-14#FAR_52_204_14

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__ (8) 52.204-15, Service Contract Reporting Requirements for Indefinite-Delivery Contracts (OCT

2016) (Pub. L. 111-117, section 743 of Div. C).

X (9) 52.204-27, Prohibition on a ByteDance Covered Application (JUN 2023) (Section 102 of Division R of Pub. L. 117-328).

X (10) 52.204-28, Federal Acquisition Supply Chain Security Act Orders—Federal Supply Schedules, Governmentwide Acquisition Contracts, and Multi-Agency Contracts. (DEC 2023) ( Pub. L. 115–390, title

II).

X (11) (i) 52.204-30, Federal Acquisition Supply Chain Security Act Orders—Prohibition. (DEC

2023) ( Pub. L. 115–390, title II).

__ (ii) Alternate I (DEC 2023) of 52.204–30.

X (12) 52.209-6, Protecting the Government’s Interest When Subcontracting with Contractors Debarred, Suspended, or Proposed for Debarment. (NOV 2021) ( 31 U.S.C. 6101 note).

X (13) 52.209-9, Updates of Publicly Available Information Regarding Responsibility Matters (OCT

2018) ( 41 U.S.C. 2313).

__ (14) [Reserved].

__ (15) 52.219-3, Notice of HUBZone Set-Aside or Sole-Source Award (OCT 2022) ( 15 U.S.C. 657a).

__ (16) 52.219-4, Notice of Price Evaluation Preference for HUBZone Small Business Concerns (OCT

2022) (if the offeror elects to waive the preference, it shall so indicate in its offer) ( 15 U.S.C. 657a).

__ (17) [Reserved] __ (18) (i) 52.219-6, Notice of Total Small Business Set-Aside (NOV 2020) ( 15 U.S.C. 644).

__ (ii) Alternate I (MAR 2020) of 52.219-6.

__ (19) (i) 52.219-7, Notice of Partial Small Business Set-Aside (NOV 2020) ( 15 U.S.C. 644).

__ (ii) Alternate I (MAR 2020) of 52.219-7.

__ (20) 52.219-8, Utilization of Small Business Concerns (FEB 2024) ( 15 U.S.C. 637(d)(2) and (3)).

__ (21) (i) 52.219-9, Small Business Subcontracting Plan (SEP 2023) ( 15 U.S.C. 637(d)(4)).

__ (ii) Alternate I (NOV 2016) of 52.219-9.

__ (iii) Alternate II (NOV 2016) of 52.219-9.

__ (iv) Alternate III (JUN 2020) of 52.219-9.

__ (v) Alternate IV (SEP 2023) of 52.219-9.

__ (22) (i) 52.219-13, Notice of Set-Aside of Orders (MAR 2020) ( 15 U.S.C. 644(r)).

__ (ii) Alternate I (MAR 2020) of 52.219-13.

__ (23) 52.219-14, Limitations on Subcontracting (OCT 2022) ( 15 U.S.C. 637s).

__ (24) 52.219-16, Liquidated Damages—Subcontracting Plan (SEP 2021) ( 15 U.S.C. 637(d)(4)(F)(i)).

__ (25) 52.219-27, Notice of Set-Aside for, or Sole-Source Award to, Service-Disabled Veteran-Owned Small Business (SDVOSB) Concerns Eligible Under the SDVOSB Program (FEB 2024) ( 15 U.S.C. 657f).

__ (26) (i) 52.219-28, Post Award Small Business Program Rerepresentation (FEB 2024) ( 15 U.S.C. 632(a)(2)).

__ (ii) Alternate I (MAR 2020) of 52.219-28.

__ (27) 52.219-29, Notice of Set-Aside for, or Sole-Source Award to, Economically Disadvantaged Women-Owned Small Business Concerns (OCT 2022) ( 15 U.S.C. 637(m)).

__ (28) 52.219-30, Notice of Set-Aside for, or Sole-Source Award to, Women-Owned Small Business Concerns Eligible Under the Women-Owned Small Business Program (OCT 2022) ( 15 U.S.C. 637(m)).

__ (29) 52.219-32, Orders Issued Directly Under Small Business Reserves (MAR 2020) ( 15 U.S.C. 644(r)).

__ (30) 52.219-33, Nonmanufacturer Rule (SEP 2021) ( 15U.S.C. 637(a)(17)).

__ (31) 52.222-3, Convict Labor (JUN 2003) (E.O.11755).

https://www.acquisition.gov/far/52.204-15#FAR_52_204_15 https://www.acquisition.gov/far/52.204-27#FAR_52_204_27 https://www.acquisition.gov/far/52.204-28#FAR_52_204_28 https://www.govinfo.gov/link/plaw/115/public/390 https://www.acquisition.gov/far/52.204-30#FAR_52_204_30 https://www.govinfo.gov/link/plaw/115/public/390 https://www.acquisition.gov/far/52.209-6#FAR_52_209_6 http://uscode.house.gov/view.xhtml?req=granuleid:USC-prelim-title31-section6101&num=0&edition=prelim https://www.acquisition.gov/far/52.209-9#FAR_52_209_9 http://uscode.house.gov/view.xhtml?req=granuleid:USC-prelim-title41-section2313&num=0&edition=prelim https://www.acquisition.gov/far/52.219-3#FAR_52_219_3 http://uscode.house.gov/view.xhtml?req=granuleid:USC-prelim-title15-section637a&num=0&edition=prelim https://www.acquisition.gov/far/52.219-4#FAR_52_219_4 http://uscode.house.gov/browse.xhtml;jsessionid=114A3287C7B3359E597506A31FC855B3 https://www.acquisition.gov/far/52.219-6#FAR_52_219_6 http://uscode.house.gov/browse.xhtml;jsessionid=114A3287C7B3359E597506A31FC855B3 https://www.acquisition.gov/far/52.219-6#FAR_52_219_6 https://www.acquisition.gov/far/52.219-7#FAR_52_219_7 http://uscode.house.gov/browse.xhtml;jsessionid=114A3287C7B3359E597506A31FC855B3 https://www.acquisition.gov/far/52.219-7#FAR_52_219_7 https://www.acquisition.gov/far/52.219-8#FAR_52_219_8 http://uscode.house.gov/browse.xhtml;jsessionid=114A3287C7B3359E597506A31FC855B3 https://www.acquisition.gov/far/52.219-9#FAR_52_219_9 http://uscode.house.gov/browse.xhtml;jsessionid=114A3287C7B3359E597506A31FC855B3 https://www.acquisition.gov/far/52.219-9#FAR_52_219_9 https://www.acquisition.gov/far/52.219-9#FAR_52_219_9 https://www.acquisition.gov/far/52.219-9#FAR_52_219_9 https://www.acquisition.gov/far/52.219-9#FAR_52_219_9 https://www.acquisition.gov/far/52.219-13#FAR_52_219_13 http://uscode.house.gov/browse.xhtml;jsessionid=114A3287C7B3359E597506A31FC855B3 https://www.acquisition.gov/far/52.219-13#FAR_52_219_13 https://www.acquisition.gov/far/52.219-14#FAR_52_219_14 http://uscode.house.gov/browse.xhtml;jsessionid=114A3287C7B3359E597506A31FC855B3 https://www.acquisition.gov/far/52.219-16#FAR_52_219_16 http://uscode.house.gov/browse.xhtml;jsessionid=114A3287C7B3359E597506A31FC855B3 https://www.acquisition.gov/far/52.219-27#FAR_52_219_27 http://uscode.house.gov/browse.xhtml;jsessionid=114A3287C7B3359E597506A31FC855B3 https://www.acquisition.gov/far/52.219-28#FAR_52_219_28 http://uscode.house.gov/browse.xhtml;jsessionid=114A3287C7B3359E597506A31FC855B3 https://www.acquisition.gov/far/52.219-28#FAR_52_219_28 https://www.acquisition.gov/far/52.219-29#FAR_52_219_29 http://uscode.house.gov/browse.xhtml;jsessionid=114A3287C7B3359E597506A31FC855B3 https://www.acquisition.gov/far/52.219-30#FAR_52_219_30 http://uscode.house.gov/browse.xhtml;jsessionid=114A3287C7B3359E597506A31FC855B3 https://www.acquisition.gov/far/52.219-32#FAR_52_219_32 https://www.govinfo.gov/content/pkg/USCODE-2018-title15/html/USCODE-2018-title15-chap14A-sec644.htm https://www.acquisition.gov/far/52.219-33#FAR_52_219_33 https://www.govinfo.gov/content/pkg/USCODE-2018-title15/html/USCODE-2018-title15-chap14A-sec637.htm https://www.acquisition.gov/far/52.222-3#FAR_52_222_3

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X (32) 52.222-19, Child Labor-Cooperation with Authorities and Remedies (FEB 2024).

__ (33) 52.222-21, Prohibition of Segregated Facilities (APR 2015).

__ (34) (i) 52.222-26, Equal Opportunity (SEP 2016) (E.O.11246).

__ (ii) Alternate I (FEB 1999) of 52.222-26.

__ (35) (i) 52.222-35, Equal Opportunity for Veterans (JUN 2020) ( 38 U.S.C. 4212).

__ (ii) Alternate I (JUL 2014) of 52.222-35.

__ (36) (i) 52.222-36, Equal Opportunity for Workers with Disabilities (JUN 2020) ( 29 U.S.C. 793).

__ (ii) Alternate I (JUL 2014) of 52.222-36.

__ (37) 52.222-37, Employment Reports on Veterans (JUN 2020) ( 38 U.S.C. 4212).

__ (38) 52.222-40, Notification of Employee Rights Under the National Labor Relations Act (DEC

2010) (E.O. 13496).

X (39) (i) 52.222-50, Combating Trafficking in Persons (NOV 2021) ( 22 U.S.C. chapter 78 and E.O.

13627).

__ (ii) Alternate I (MAR 2015) of 52.222-50 ( 22 U.S.C. chapter 78 and E.O. 13627).

__ (40) 52.222-54, Employment Eligibility Verification (MAY 2022) (Executive Order 12989). (Not applicable to the acquisition of commercially available off-the-shelf items or certain other types of commercial products or commercial services as prescribed in FAR 22.1803.)

__ (41) (i) 52.223-9, Estimate of Percentage of Recovered Material Content for EPA–Designated Items (May 2008) ( 42 U.S.C. 6962(c)(3)(A)(ii)). (Not applicable to the acquisition of commercially available off-the-shelf items.)

__ (ii) Alternate I (MAY 2008) of 52.223-9 ( 42 U.S.C. 6962(i)(2)(C)). (Not applicable to the acquisition of commercially available off-the-shelf items.)

__ (42) 52.223-11, Ozone-Depleting Substances and High Global Warming Potential Hydrofluorocarbons (Jun 2016) (E.O. 13693).

__ (43) 52.223-12, Maintenance, Service, Repair, or Disposal of Refrigeration Equipment and Air Conditioners (JUN 2016) (E.O. 13693).

__ (44) (i) 52.223-13, Acquisition of EPEAT®-Registered Imaging Equipment (JUN 2014) (E.O.s 13423 and 13514).

__ (ii) Alternate I (OCT 2015) of 52.223-13.

__ (45) (i) 52.223-14, Acquisition of EPEAT®-Registered Televisions (JUN 2014) (E.O.s 13423 and 13514).

__ (ii) Alternate I (Jun2014) of 52.223-14.

__ (46) 52.223-15, Energy Efficiency in Energy-Consuming Products (MAY 2020) ( 42 U.S.C. 8259b).

__ (47) (i) 52.223-16, Acquisition of EPEAT®-Registered Personal Computer Products (OCT 2015) (E.O.s 13423 and 13514).

__ (ii) Alternate I (JUN 2014) of 52.223-16.

X (48) 52.223-18, Encouraging Contractor Policies to Ban Text Messaging While Driving (JUN 2020) (E.O.

13513).

__ (49) 52.223-20, Aerosols (JUN 2016) (E.O. 13693).

__ (50) 52.223-21, Foams (Jun2016) (E.O. 13693).

__ (51) (i) 52.224-3 Privacy Training (JAN 2017) (5 U.S.C. 552 a).

__ (ii) Alternate I (JAN 2017) of 52.224-3.

__ (52) (i) 52.225-1, Buy American-Supplies (OCT 2022) ( 41 U.S.C. chapter 83).

__ (ii) Alternate I (OCT 2022) of 52.225-1.

__ (53) (i) 52.225-3, Buy American-Free Trade Agreements-Israeli Trade Act (NOV 2023) ( 19 U.S.C.

3301 note, 19 U.S.C. 2112 note, 19 U.S.C. 3805 note, 19 U.S.C. 4001 note, 19 U.S.C. chapter 29 https://www.acquisition.gov/far/52.222-19#FAR_52_222_19 https://www.acquisition.gov/far/52.222-21#FAR_52_222_21 https://www.acquisition.gov/far/52.222-26#FAR_52_222_26 https://www.acquisition.gov/far/52.222-26#FAR_52_222_26 https://www.acquisition.gov/far/52.222-35#FAR_52_222_35 http://uscode.house.gov/view.xhtml?req=granuleid:USC-prelim-title38-section4212&num=0&edition=prelim https://www.acquisition.gov/far/52.222-35#FAR_52_222_35 https://www.acquisition.gov/far/52.222-36#FAR_52_222_36 http://uscode.house.gov/view.xhtml?req=granuleid:USC-prelim-title29-section793&num=0&edition=prelim https://www.acquisition.gov/far/52.222-36#FAR_52_222_36 https://www.acquisition.gov/far/52.222-37#FAR_52_222_37 http://uscode.house.gov/view.xhtml?req=granuleid:USC-prelim-title38-section4212&num=0&edition=prelim https://www.acquisition.gov/far/52.222-40#FAR_52_222_40 https://www.acquisition.gov/far/52.222-50#FAR_52_222_50 http://uscode.house.gov/browse.xhtml;jsessionid=114A3287C7B3359E597506A31FC855B3 https://www.acquisition.gov/far/52.222-50#FAR_52_222_50 http://uscode.house.gov/browse.xhtml;jsessionid=114A3287C7B3359E597506A31FC855B3 https://www.acquisition.gov/far/52.222-54#FAR_52_222_54 https://www.acquisition.gov/far/22.1803#FAR_22_1803 https://www.acquisition.gov/far/52.223-9#FAR_52_223_9 http://uscode.house.gov/browse.xhtml;jsessionid=114A3287C7B3359E597506A31FC855B3 https://www.acquisition.gov/far/52.223-9#FAR_52_223_9…